Total 17 education training job vacancies in F&B / Tourism / Hospitality category in woodlands tuas

The Singapore Sports School (SSP) is a specialised independent school dedicated to providing the optimal sports development and academic learning of our talented student-athletes anchored on building strong character qualities of an athlete. With a team of dedicated teachers and experienced sports coaches and sports scientists, we offer an ideal daily training environment for our aspiring national athletes to achieve their dreams.

We are seeking a suitable candidate to fill the full-time position of the Head Coach, Swimming Academy and National Youth Training Centre, in close partnership with the national sport association for swimming, Singapore Aquatics (SAQ), to prepare our developmental student-athletes for national team representation at international competitions and Major Games (Southeast Asian Games, Commonwealth Games, Asian Games, World Championships and Olympic Games). The Head Coach will report to the National Head Coach, SAQ for technical matters and the Assistant Director Sports, SSP for administrative matters.

If you are a highly motivated, engaging and enthusiastic leader looking for a challenging purpose to develop high-performance student-athletes and to lead a team to do so, we invite you to join us.

You will be responsible for planning, implementing, evaluating and improving the training and competition plans for student-athletes, based on long-term athlete development principles. You will lead and work with a team of coaches to achieve the Academy and national objectives. You will work with the general manager, fellow coaches, teachers, mentors, parents and other stakeholders to achieve the sporting goals and holistic development of the student-athletes under your care, including conducting regular review sessions with each swimmer to discuss performance progress and goals.

You will also be expected to work with the general manager to recruit suitable student-athletes, mentor the team of coaches in the Academy and establish good relationships with parents and external stakeholders such as SAQ’s High-Performance Team.

Requirements

· At least 10 years’ experience of coaching competitive and developmental youth athletes.

· Able to lead, mentor and develop coaches to increase their capabilities and deliver a higher standard of coaching.

· Possess the equivalent of the SG-Coach Level 3 (Theory and Technical) and/or an international swimming coaching qualification recognised by World Aquatics.

· Fulfil requirements to obtain National Registry of Coaches (NROC) membership and Ministry of Education (MOE) registration.

· Displays good understanding of sports science as applied to elite youth sports based on long term athlete development principles.

· Keen understanding of the quality Daily Training Environment needed for the development of student-athletes.

· Competent in values inculcation and character development for student-athletes.

· Good planning, administrative and organizational skills, with progressive knowledge, skills and attitude towards the use of data analytics in the training program.

· Good team player and able to communicate well in English with student-athletes and stakeholders.

· Experience working within a school environment would be an advantage.

Operations

· Reporting to the Head of Operations, ensure smooth day to day running of the training centre.

· Lead a team of operations executives in process planning and execution.

· Take up Management Representative role for audits.

· Make operational decisions on the go.

· Train new comers on job demands.

· Ensure all binding obligations to SSG (SkillsFuture Singapore) and MOM (Ministry of Manpower) are met.

Training

· To take care of facilities of the training center.

· To liaise with trainers to ensure smooth documentation flow pre and post training.

· To maintain ISO29990 Standards of the training center.

· To maintain OSHA18001 Standards of the training center.

· To manage all training equipment and liaise with contractors for repairs and servicing.

· To manage Training Management System (TMS) within the training center.

· To perform scheduling task of trainers.

· To manage all training materials and ensure security of training materials.

Requirements:

· Must have a passion for the industry and leadership qualities to lead a team of executives.

· Understand the WSQ (Singapore Workforce Skills Qualifications) system and/or having ACTA/ACLP will be an advantage.

· Diploma and above qualifications.

· Good presentation and people skills.

· Driven and motivated.

About Us:

@ASK Training Pte Ltd is a leading provider of high-quality training and development programs. We are committed to delivering exceptional learning experiences to help individuals and organizations achieve their goals. We are seeking a dedicated IT & Facilities Executive to join our dynamic team and contribute to our mission.

Job Summary:

The IT & Facilities Executive will be responsible for overseeing and managing the company's IT Infrastructure, as well as ensuring the effective and efficient operation of the company’s facilities. This role requires a proactive and detail-oriented individual with a strong background in IT and facilities management.

Key Responsibilities:

IT Management:

· Manage and maintain IT infrastructure, including M365 administration, networks, and hardware.

· Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices, videoconferencing equipment, projectors) and software such as Microsoft Office and emails.

· Setup and deploy new desktop / laptop computers and the associated software.

· Ensure data security and backup procedures are in place and functioning correctly.

· Manage IT projects, including system upgrades, installations, and migrations and future implementation.

· Coordinate with external vendors for IT-related matters.

· Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures. Responsible for hardware and software licensing and compliance.

· Track and manage the lifecycle of all IT assets.

· Conduct regular audits to ensure asset integrity and compliance with company policies.

· Perform other ad-hoc duties as assigned.

Facilities Management

· Oversee the maintenance and operation of office facilities and equipment.

· Handle facility-related emergencies and issues promptly.

Requirements:

· Diploma in Information Technology or a related field.

· Minimum of 5 years of experience in IT management.

· Proficient with Windows operation systems, M365.

· Technical knowledge of IT systems, networks, and hardware.

· Excellent problem-solving and analytical skills.

· Strong organizational and project management skills.

· Ability to work independently and as part of a team.

· Good communication and interpersonal skills.

Working hours:

Monday – Friday 8.30AM to 6:00PM

Main Duties and Responsibilities

The Spa Supervisor and Trainer will be responsible for ensuring that we provide professional Spa Treatments to our guests. The incumbent will also be responsible for overseeing the daily operations of the spa, ensuring the facility is efficient, cost-effective and profitable.

Key Responsibilities

Training and Evaluation

• To monitor and assess the technical performance of therapists and to schedule training where necessary
• To read and understand negative guest comments and to take corrective measures.
• To work with the Group’s Training Manager in our Spa Academy, to identify training needs of respective outlets and to draw up a suitable training program.

Operations:

• Ensure through effective supervision, that services offered at the Spa are carried out with efficiency and courtesy.
• Oversee, supervise and monitor all facets of daily operations.
• Ensure all guests and visitors to Spa leave with a pleasant experience.
• Assist to interview, hire, supervise and evaluate therapists.
• Conduct daily inspection tours of the spa
• Ensure that our premise is clean and well maintained at all times.
• Assist our Spa Associates during peak periods and during shortage of manpower

Quality of Services

• Ensure that the treatment procedures are adhered to by all therapists
• Ensure that standard room set-up is maintained at all times
• Check that guest supplies are well maintained by therapists
• Be responsible for the preparation of products for treatments
• Ensure that preparation of products are done hygienically and according to recipes
• Ensure that all bottles (oil, gel, shampoo, body lotion) are washed regularly and the contents are fresh

Job Requirements

• Diploma or ITE Certification in Business Administration, Hospitality Management or a related field, or a relevant certification in spa management and treatment where needed
• Minimum of 3 years’ experience, preferably with a proven track record in a similar capacity and in an establishment of a similar standing. Pre-opening experience would be useful.
• Excellent knowledge of spa operations, spa management, treatments and other related aspects.
• Strong interpersonal, communication and organizational skills.

Job Title: Senior Executive, Clinical Affairs & Education

Location: Taiseng

Working Day: Monday - Friday

Working Hours: 8 Hours/Day (8 am-5 pm, 8.30 am-5.30 pm or 9 am-6 pm)

Basic:$3500 (Depends on experience)

Benefits: Annual Leave starts from 10 days

Responsibilities:

Academy and Education:

• Assist in the planning, execution and post-event review of corporate wellness programmes.
• Develop and manage Continuing Professional Education (CPE) programmes for Traditional Chinese Medicine (TCM) practitioners and public TCM awareness courses.
• Maintain effective relationships with customers and collaborating partners.
• Deliver clinical training when necessary.

Clinical Affairs and Governance:

• Participate in clinical trails management and oversee regulatory compliance in alignment with clinical operations.
• Serve as the liaison with government agencies and regulatory bodies on clinical governance matters.
• Conduct clinic audit with appointed auditors and / or external accredited organisation(s).
• Coordinate physician promotion evaluations.
• Provides secretarial support for Medical Advisory Board & Device Evaluation Committee.

Job Requirements:

• Diploma or Degree in Science or medical related field.
• Minimum 2 years of relevant working experience, preferably in clinical affairs (conventional medicine or TCM.
• Knowledge of clinical trials and regulatory processes is highly advantageous.
• Familiarity with Western medicine or TCM is a plus.

WONG MENG KANG

Superform Consulting Pte Ltd

R1988500/15C7536

The Executive (Training & Accreditation) supports in the development, coordination and delivery of training programmes for industry capability building. He/she is responsible for liaising with external training providers and relevant stakeholders, updating and maintaining training record and database, and responding to participant enquiries. He collects data to facilitate training needs analyses and evaluation of training effectiveness. He also assists with the creation of the desired learning environment and the management of logistics and equipment.

The person possesses strong organisation, communication and interpersonal skills. He is analytical, resourceful and collaborates effectively with stakeholders. He is adaptable and adept at managing multiple stakeholders.

• To work on the Accreditation system to grow and develop capabilities of ID Industry.
• Conduct research on the industry landscape to identify emerging trends and developments for assessing training needs
• Engage stakeholders to understand their current and emerging needs in context of training and capability development
• Collect data to facilitate learner profile and training needs analyses
• Engage stakeholders to advise on skills needed based on trends and changes in the macro-environment impacting the industry Develop and evaluate training effectiveness
• Engage stakeholders to understand desired training outcomes and business objectives
• Draft training programme design specifications based on stakeholder needs
• Analyse training materials to ensure alignment with learner needs
• Implement processes to analyse effectiveness of training delivery methods and materials
• Consolidate data to monitor take-up and completion rates for training programmes
• Collect data to assess impact of training on learner’s performance
• Collect feedback from learners and stakeholders • Attend to learner enquiries related to training programmes Manage training operations and administration
• Maintain training record and database
• Support external funding application processes
• Coordinate logistics and resources across the organisation and training programmes
• Distribute training materials to learners
• Coordinate training registration and attendance tracking
• Source for training partners for relevant programme delivery
• Report training partners’ efforts and outcomes
• Gather and report contractual and performance issues with existing training partners
• Liaise with respective training institutions or agencies on course collaboration or accreditation
• Conduct research to understand current and emerging industry accreditation policies and requirements
• Implement processes and guidelines to facilitate accreditation and certification management processes Manage budget
• Report budget utilisation and spending against department key performance indicators within approved departmental financial budget
• Identify potential opportunities with funding providers and partner

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

The Executive (Training & Accreditation) supports in the development, coordination and delivery of training programmes for industry capability building. He/she is responsible for liaising with external training providers and relevant stakeholders, updating and maintaining training record and database, and responding to participant enquiries. He collects data to facilitate training needs analyses and evaluation of training effectiveness. He also assists with the creation of the desired learning environment and the management of logistics and equipment.

The person possesses strong organisation, communication and interpersonal skills. He is analytical, resourceful and collaborates effectively with stakeholders. He is adaptable and adept at managing multiple stakeholders.

· To work on the Accreditation system to grow and develop capabilities of ID Industry.

· Conduct research on the industry landscape to identify emerging trends and developments for assessing training needs

· Engage stakeholders to understand their current and emerging needs in context of training and capability development

· Collect data to facilitate learner profile and training needs analyses

· Engage stakeholders to advise on skills needed based on trends and changes in the macro-environment impacting the industry Develop and evaluate training effectiveness

· Engage stakeholders to understand desired training outcomes and business objectives

· Draft training programme design specifications based on stakeholder needs

· Analyse training materials to ensure alignment with learner needs

· Implement processes to analyse effectiveness of training delivery methods and materials

· Consolidate data to monitor take-up and completion rates for training programmes

· Collect data to assess impact of training on learner’s performance

· Collect feedback from learners and stakeholders • Attend to learner enquiries related to training programmes Manage training operations and administration

· Maintain training record and database

· Support external funding application processes

· Coordinate logistics and resources across the organisation and training programmes

· Distribute training materials to learners

· Coordinate training registration and attendance tracking

· Source for training partners for relevant programme delivery

· Report training partners’ efforts and outcomes

· Gather and report contractual and performance issues with existing training partners

· Liaise with respective training institutions or agencies on course collaboration or accreditation

· Conduct research to understand current and emerging industry accreditation policies and requirements

· Implement processes and guidelines to facilitate accreditation and certification management processes Manage budget

· Report budget utilisation and spending against department key performance indicators within approved departmental financial budget

· Identify potential opportunities with funding providers and partner

Location : Bugis

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Job Description & Requirements

Key Responsibilities:

1. Registration for Coretrade Courses: Efficiently handle the registration process for Coretrade courses, ensuring accuracy and completeness of all documentation.
2. Enquiry Management: Respond to inquiries promptly and professionally via phone and email, providing clear and accurate information to clients and stakeholders.
3. Online CET Class Administration: Serve as the administrator for online Continuous Education and Training (CET) classes, managing registrations, access, and technical support as needed.
4. Invoicing and Fee Collection: Generate invoices for course fees, monitor payments, and follow up on outstanding balances to ensure timely collection.
5. General Administration: Assist with general administrative tasks as required, including filing, data entry, and maintaining records.
6. Ad-hoc Duties: Support various ad-hoc tasks and projects as assigned by management, demonstrating flexibility and willingness to contribute to team objectives.

Qualifications & Experience:

• Minimum of 1-year of administrative experience, preferably in a similar role.
• GCE 'O' Level qualification or equivalent.
• Proficiency in Microsoft Office, particularly Excel, for data management and reporting.
• Detail-oriented with strong organizational skills, able to multitask and prioritize workload effectively.
• Excellent interpersonal skills with the ability to communicate clearly and professionally.
• Proactive attitude with a willingness to learn and adapt in a dynamic work environment.

To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in joining our team. We look forward to reviewing your application.

The Executive (Training & Accreditation) supports in the development, coordination and delivery of training programmes for industry capability building. He/she is responsible for liaising with external training providers and relevant stakeholders, updating and maintaining training record and database, and responding to participant enquiries. He collects data to facilitate training needs analyses and evaluation of training effectiveness. He also assists with the creation of the desired learning environment and the management of logistics and equipment.

The person possesses strong organisation, communication and interpersonal skills. He is analytical, resourceful and collaborates effectively with stakeholders. He is adaptable and adept at managing multiple stakeholders.

· To work on the Accreditation system to grow and develop capabilities of ID Industry.

· Conduct research on the industry landscape to identify emerging trends and developments for assessing training needs

· Engage stakeholders to understand their current and emerging needs in context of training and capability development

· Collect data to facilitate learner profile and training needs analyses

· Engage stakeholders to advise on skills needed based on trends and changes in the macro-environment impacting the industry Develop and evaluate training effectiveness

· Engage stakeholders to understand desired training outcomes and business objectives

· Draft training programme design specifications based on stakeholder needs

· Analyse training materials to ensure alignment with learner needs

· Implement processes to analyse effectiveness of training delivery methods and materials

· Consolidate data to monitor take-up and completion rates for training programmes

· Collect data to assess impact of training on learner’s performance

· Collect feedback from learners and stakeholders • Attend to learner enquiries related to training programmes Manage training operations and administration

· Maintain training record and database

· Support external funding application processes

· Coordinate logistics and resources across the organisation and training programmes

· Distribute training materials to learners

· Coordinate training registration and attendance tracking

· Source for training partners for relevant programme delivery

· Report training partners’ efforts and outcomes

· Gather and report contractual and performance issues with existing training partners

· Liaise with respective training institutions or agencies on course collaboration or accreditation

· Conduct research to understand current and emerging industry accreditation policies and requirements

· Implement processes and guidelines to facilitate accreditation and certification management processes Manage budget

· Report budget utilisation and spending against department key performance indicators within approved departmental financial budget

· Identify potential opportunities with funding providers and partner

Location : Bugis

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Job Responsibilities:

1) Understand the business goals, identify performance gaps, and recommend solutions

2) Develop, plan, prepare, implement, and improve the training program for staff

3) Update and maintain the training manual, materials, and knowledge base

4) Conduct soft-skills training for all outlets staff according to SOP and required standards

5) Design and implement training framework and ensuring full use of our company's internal training app

6) Plan, implement, execute, and evaluate training plans.

7) Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department

8) Manage and track induction and onboarding program for new employee

9) Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset

10) Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime

11) Evaluate and ensure the effectiveness of the training program

12) Manage the company's call center department

13) Conduct compliance and CCTV audit checks of outlets remotely

14) Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner

Job Requirements:

- Possess a Bachelor's Degree in Business/Hospitality or equivalent

- Proven working experience as a Training Manager with 5 years in strategic planning and relevant experience in an reputable Restaurant Chain (preferably with full ACTA Certification)

- Track record in designing and executing successful training programs.

- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)

- Excellent communication and leadership skills.

- Ability to plan and manage time effectively

- Strong multitasking skills

Job Benefits:

1) Running a well respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals

2) Daily Free Office Staff meal

3) Free flow office coffee and drinks

4) Quarterly staff recreation and entertainment budget (for managers' use only)

5) 14 Days Annual leave

6) Individual Profit-Sharing bonus of company's annual net income

7) Hospitalization and Surgery Insurance Coverage

8) Free Private Clinic Consultation

9) Paid medical and compassionate leave

10) Dental and TCM Benefits

· To work on the Accreditation system to grow and develop capabilities of ID Industry.

· Conduct research on the industry landscape to identify emerging trends and developments for assessing training needs

· Engage stakeholders to understand their current and emerging needs in context of training and capability development

· Collect data to facilitate learner profile and training needs analyses

· Engage stakeholders to advise on skills needed based on trends and changes in the macro-environment impacting the industry Develop and evaluate training effectiveness

· Engage stakeholders to understand desired training outcomes and business objectives

· Draft training programme design specifications based on stakeholder needs

· Analyse training materials to ensure alignment with learner needs

· Implement processes to analyse effectiveness of training delivery methods and materials

· Consolidate data to monitor take-up and completion rates for training programmes

· Collect data to assess impact of training on learner’s performance

· Collect feedback from learners and stakeholders • Attend to learner enquiries related to training programmes Manage training operations and administration

· Maintain training record and database

· Support external funding application processes

· Coordinate logistics and resources across the organisation and training programmes

· Distribute training materials to learners

· Coordinate training registration and attendance tracking

· Source for training partners for relevant programme delivery

· Report training partners’ efforts and outcomes

· Gather and report contractual and performance issues with existing training partners

· Liaise with respective training institutions or agencies on course collaboration or accreditation

· Conduct research to understand current and emerging industry accreditation policies and requirements

· Implement processes and guidelines to facilitate accreditation and certification management processes Manage budget

· Report budget utilisation and spending against department key performance indicators within approved departmental financial budget

· Identify potential opportunities with funding providers and partner

Requirement:

- Diploma with at least 1 year of relevant experience

- Must possesses strong organisation, communication and interpersonal skills.

- Needs to be analytical, resourceful and collaborates effectively with stakeholders.

- Able to manage multi-stakeholders

5 days work week. Working hour : 10 am to 7 pm

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

If you are a individual who thrive in high-speed environments, embrace challenges of continuous growth, self-proclaimed workaholic who has insatiable drive to push boundaries and always perform beyond expectations, then Takagi Ramen is the professional playground that you have always been looking for!

Join us and join the team that revolutionizes the QSR industry and rewrites the rules of success!

Job Description & Responsibilities:

Marketing

• Execute innovative online marketing campaigns and oversee its successful implementation by pulling resources from the production & design industry
• Lead the conceptualization and development of digital contents while ensuring compliance with brand positioning, brand standards and guidelines
• Drive regular management and analytical reporting against performance of all digital marketing activities
• Manage and maintain partnership with respective appointed project stakeholders
• Report digital marketing activities for review with management on a weekly basis
• Lead and coordinate CSR projects from beginning to end to shape our brand direction strategies that will drive acquisition and customer loyalty retention
• Implement, track, execute and prioritize marketing project roadmaps and timelines
• Provide analysis and regular reporting of social media and CTA marketing engagement metrics to improve outlet sales
• Manage both digital marketing and loyalty budget to achieve efficiency of spend to meet business goals
• Manage the marketing aspects of the business, ensuring timeline in social media calendar is achieved. Creates stronger brand recalls and branding for the company to help improve company year on year sales
• Management of company’s social media channels (Website, FB, IG, Google reviews, etc)
• Regular organic posting according to social media calendar, engaging followers, and responding to their enquiries
• Develop strong relationships with cross functional teams to ensure the efficient execution of marketing initiatives
• Assist with measuring the effectiveness and performance of marketing campaigns against company Growth KPIs
• Work closely with influencers on marketing campaigns and events, utilising the approved budget
• Launch targeted campaigns to increase Mobile App acquisition and usage rate

Training and Compliance

• Understand the business goals, identify performance gaps, and recommend solutions
• Develop, plan, prepare, implement, and improve the training program for staff
• Update and maintain the training manual, materials, and knowledge base
• Conduct soft-skills training for all outlets staff according to SOP and required standards
• Design and implement new training framework and ensuring full use of our company's internal training app
• Plan, implement, execute, and evaluate training plans.
• Co-ordinate and communicate effectively on outlet staff performance issues with the HR & Operations department
• Manage and track induction and onboarding program for new employee
• Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset
• Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime
• Evaluate and ensure the effectiveness of the training program
• Manage and oversee the company's call center department
• Conduct compliance and CCTV audit checks of outlets remotely
• Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner.
• Conduct weekly theory and practical training with outlet staffs in strict accordance to our training modules at our HQ
• Troubleshooting all IT related matters relating to our website, delivery platforms as well as Mobile App.

Working Hours:

5 days work week

Salary Range:

$4500 - $5500 per month

Working Location:

31 Woodlands Close #07-22/23 Woodlands Horizon, Singapore 737855

Job Requirements：

• A Bachelor's Degree in either Business/Hospitality or Marketing preferred.
• Proven working experience in Marketing for at least 3 years and/or at least 3 years working experience as Training Manager in strategic planning and relevant experience in a reputable Restaurant Chain.
• Track record in executing successful training programs.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)
• Excellent interpersonal skills, communication skills, and leadership skills.
• Ability to plan and manage time effectively
• Strong multitasking skills
• Basic Canva and Graphic Design skills will be an additional bonus

Job Benefits:

• Running a well-respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals
• Quarterly staff recreation and entertainment budget (for managers' use only)
• 14 Days Annual leave,
• Individual Managerial Profit-Sharing bonus of company's annual net income paid out every quarter the next year
• Good Career Advancement Opportunities
• Paid medical leave and compassionate leave

If you are interested, please Whatsapp our HR Dept @ 98889975 or 92978413!

Job Responsibilities:

1) Understand the business goals, identify performance gaps, and recommend solutions

2) Develop, plan, prepare, implement, and improve the training program for staff

3) Update and maintain the training manual, materials, and knowledge base

4) Conduct soft-skills training for all outlets staff according to SOP and required standards

5) Design and implement training framework and ensuring full use of our company's internal training app

6) Plan, implement, execute, and evaluate training plans.

7) Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department

8) Manage and track induction and onboarding program for new employee

9) Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset

10) Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime

11) Evaluate and ensure the effectiveness of the training program

12) Manage the company's call center department

13) Conduct compliance and CCTV audit checks of outlets remotely

14) Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner

Job Requirements:

- Possess a Diploma in Business/Hospitality or equivalent

- Proven working experience as a Training Manager with 5 years in strategic planning and relevant experience in an reputable Restaurant Chain (preferably with full ACTA Certification)

- Track record in designing and executing successful training programs.

- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)

- Excellent communication and leadership skills.

- Ability to plan and manage time effectively

- Strong multitasking skills

Job Benefits:

1) Running a well respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals

2) Daily Free Office Staff meal

3) Free flow office coffee and drinks

4) Quarterly staff recreation and entertainment budget (for managers' use only)

5) 14 Days Annual leave

6) Individual Profit-Sharing bonus of company's annual net income

7) Hospitalization and Surgery Insurance Coverage

8) Free Private Clinic Consultation

9) Paid medical and compassionate leave

Job Responsibilities:

1) Understand the business goals, identify performance gaps, and recommend solutions

2) Develop, plan, prepare, implement, and improve the training program for staff

3) Update and maintain the training manual, materials, and knowledge base

4) Conduct soft-skills training for all outlets staff according to SOP and required standards

5) Design and implement training framework and ensuring full use of our company's internal training app

6) Plan, implement, execute, and evaluate training plans.

7) Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department

8) Manage and track induction and onboarding program for new employee

9) Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset

10) Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime

11) Evaluate and ensure the effectiveness of the training program

12) Manage the company's call center department

13) Conduct compliance and CCTV audit checks of outlets remotely

14) Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner

Job Requirements:

- Possess a Bachelor's Degree in Business/Hospitality or equivalent

- Proven working experience as a Training Manager with 5 years in strategic planning and relevant experience in an reputable Restaurant Chain (preferably with full ACTA Certification)

- Track record in designing and executing successful training programs.

- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)

- Excellent communication and leadership skills.

- Ability to plan and manage time effectively

- Strong multitasking skills

Job Benefits:

1) Running a well respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals

2) Daily Free Office Staff meal

3) Free flow office coffee and drinks

4) Quarterly staff recreation and entertainment budget (for managers' use only)

5) 14 Days Annual leave

6) Individual Profit-Sharing bonus of company's annual net income

7) Hospitalization and Surgery Insurance Coverage

8) Free Private Clinic Consultation

9) Paid medical and compassionate leave

Job Responsibilities:

1) Understand the business goals, identify performance gaps, and recommend solutions

2) Develop, plan, prepare, implement, and improve the training program for staff

3) Update and maintain the training manual, materials, and knowledge base

4) Conduct soft-skills training for all outlets staff according to SOP and required standards

5) Design and implement training framework and ensuring full use of our company's internal training app

6) Plan, implement, execute, and evaluate training plans.

7) Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department

8) Manage and track induction and onboarding program for new employee

9) Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset

10) Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime

11) Evaluate and ensure the effectiveness of the training program

12) Manage the company's call center department

13) Conduct compliance and CCTV audit checks of outlets remotely

14) Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner

Job Requirements:

- Possess a Bachelor's Degree in Business/Hospitality or equivalent

- Proven working experience as a Training Manager with 5 years in strategic planning and relevant experience in an reputable Restaurant Chain (preferably with full ACTA Certification)

- Track record in designing and executing successful training programs.

- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)

- Excellent communication and leadership skills.

- Ability to plan and manage time effectively

- Strong multitasking skills

Job Benefits:

1) Running a well respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals

2) Daily Free Office Staff meal

3) Free flow office coffee and drinks

4) Quarterly staff recreation and entertainment budget (for managers' use only)

5) 14 Days Annual leave

6) Individual Profit-Sharing bonus of company's annual net income

7) Hospitalization and Surgery Insurance Coverage

8) Free Private Clinic Consultation

9) Paid medical and compassionate leave

10) Dental and TCM Benefits

Job Responsibilities:

1) Understand the business goals, identify performance gaps, and recommend solutions

2) Develop, plan, prepare, implement, and improve the training program for staff

3) Update and maintain the training manual, materials, and knowledge base

4) Conduct soft-skills training for all outlets staff according to SOP and required standards

5) Design and implement training framework and ensuring full use of our company's internal training app

6) Plan, implement, execute, and evaluate training plans.

7) Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department

8) Manage and track induction and onboarding program for new employee

9) Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset

10) Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime

11) Evaluate and ensure the effectiveness of the training program

12) Manage the company's call center department

13) Conduct compliance and CCTV audit checks of outlets remotely

14) Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner

Job Requirements:

- Possess a Bachelor's Degree in Business/Hospitality or equivalent

- Proven working experience as a Training Manager with 5 years in strategic planning and relevant experience in an reputable Restaurant Chain (preferably with full ACTA Certification)

- Track record in designing and executing successful training programs.

- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)

- Excellent communication and leadership skills.

- Ability to plan and manage time effectively

- Strong multitasking skills

Job Benefits:

1) Running a well respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals

2) Daily Free Office Staff meal

3) Free flow office coffee and drinks

4) Quarterly staff recreation and entertainment budget (for managers' use only)

5) 14 Days Annual leave

6) Individual Profit-Sharing bonus of company's annual net income

7) Hospitalization and Surgery Insurance Coverage

8) Free Private Clinic Consultation

9) Paid medical and compassionate leave

10) Dental and TCM Benefits

NTU’s Student Affairs Office seeks to achieve its mission of collaborating and co-creating a meaningful and enriching student life experience with its partners by:

• Promoting students’ personal growth through co-curricular learning arising from student-led activities, leadership development initiatives, residential hall programmes, inclusion and integration efforts, community engagement initiatives and sports
• Facilitating meaningful engagement among key stakeholders within and outside of the NTU community

Responsibilities
In alignment with NTU’s strategic goals, include the following:

• Contribute to the development of and lead the implementation of the strategy, policies, and frameworks, which enhance the support of students with Special Educational Needs (SEN), as well as facilitate the adoption of inclusive and integrative practices, by the NTU community
• Supervise a team which supports students with SEN, by identifying relevant services for both academic and non-academic activities
• Lead quality improvement projects, to bridge gaps identified in student case management and support services

Requirements:

• A good degree from a recognised University related to special education or educational psychology
• Good working knowledge on different types of disabilities and related support services. Strong ability in case management supervision, planning and administration
• At least 8 years of relevant work experience, including 2 years in a supervisory role. Experience working with youth or people with disabilities and supervision of case management. Prior experience in the tertiary education sector will be advantageous
• Support and management of persons with SEN and/or disabilities
• Analytical and conceptual skills, especially in understanding organisational change and making judicious decisions
• Communication, negotiation and influencing skills (written and verbal), especially in working collaborative with university students and colleagues from different cultural and disciplinary backgrounds
• Good organisational skills
• Strong intrinsic motivation for continuous improvement, innovation, and team spirit
• Proficient in all Microsoft Office application software
• Good team player with excellent interpersonal skills across organisational hierarchy
• Passionate in nurturing young people and challenging them to achieve their desired career goals