Total 4,297 hotel manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Responsibilities:

• Review daily product intake into the hotel and ensure accurate pricing and quantity of goods received.
• Monitor the performance of departments, particularly food and beverage, through established control procedures.
• Work closely with the purchasing team and chefs to ensure accurate food and beverage costing.
• Ensure correct paperwork for the movement of food and liquor stocks to outlets.
• Analyzing financial data to identify trends, discrepancies, and opportunities for cost savings.
• Ensure accuracy in preparation of daily & monthly food and beverage cost reports.
• Conduct checks in receiving stores, food production, and outlet areas.
• Tracking, analyzing and controlling costs associated with a project/event. Pre-costs all restaurant and banquet menus of purchases and prepared items.
• Tallying of items sold on the menu or drink list of each food and beverage outlet.
• Perform stock takes and prepare food and liquor stock summaries.
• Spot check receiving to ensure accurate scales, quality of goods, and specifications match.
• Organize and complete stock take and month-end closing procedures, including preparing journals and cost boards.
• Conduct spot checks to ensure goods meet specifications and deliveries match schedules, avoiding overstock.
• Validate the cost of goods sold as part of month-end close. Work with Finance team to complete monthly closing.
• Perform additional duties as assigned.
• Supervise and coordinate the work of Accounts Executive (Cost Control), general store and receiving staff in the Receiving Department.

Job Requirements:

• Minimum Diploma in a related field, with 3-5 years of relevant experience or training, or an equivalent combination of education and experience.
• Preferably has an accounting background and experience in a similar role.
• Strong interpersonal, communication, and presentation skills.
• Excellent analytical and problem-solving abilities with great attention to detail.
• Mature, proactive, resourceful, and hands-on with good initiative.
• Able to work independently with minimal supervision.

Position: Area Manager - F&B

• Working Day: Mon to Fri
• Location: HQ near Woodlands South
• Salary: Basic $4000 - $4800

JOB REQUIREMENTS:

• With passion in working F&B industry and its operational processes.
• Diploma in F&B, supply chain or related disciplines
• Minimum 5 years’ experience in Food courts operation
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

DUTIES AND RESPONSIBILITIES:

Operations

• Lead a team of Senior / Food court Manager in achieving sales targets and overall performance of outlets
• Provide guidance to Senior / Food court Manager and F&B Supervisor to maintain smooth daily operations of the Food courts and Coffeeshops
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Assist inspectors of relevant authorities/ agencies such as NEA, SFA and Civil Defense during outlet inspection and follow-up actions.
• Liaise with landlords on building matters, joint promotions and events.
• Responsible in marketing of food stalls to tenants and ensure outlet’s prompt collection of rental from tenants
• In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
• Responsible for sourcing qualified tenants / food types to fill up vacant stalls and to ensure that all vacant stalls are filled
• Propose activities according to market needs.
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• Work with Business Development and Project to identify potential new business opportunities, sites, source, build and renovate
• Responsible for the financial and operational performance of the Food court and Coffeeshop of designated area
• Work with senior management and financial team on outlets’ budgets.
• Establish overall business plans and provide regular reports on area performance, sales and financial budget analysis to senior management
• Provide solutions to improve the bottom line to outlet’s Profit and Loss.
• Maintain and improve established quality and service standards
• Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
• Ensure selling prices of stalls according to agreements.
• Assess and provide evaluation of stall tenants' performance.
• Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
• Conduct weekly and monthly outlet’s meeting
• Ensure M&E works according to schedule.

Administration

• Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.
• Handle disciplinary issues, grievances, disputes and work tension among the team.
• Handles the termination procedures as per company’s guideline.
• Effectively communicate company policies and procedures to team members, and stall tenant etc.
• Accountable for outlet float money, petty cash and daily sales collection.
• Responsible for ensuring stall tenants’ daily sales received, are correct and being bank in.
• Timely submission of outlet reports.
• Prepare and submit monthly reports to Senior Management.
• Ensure proper cost control on all expenses according to budget.
• Carry out necessary actions against stall tenants and contractors for non-conformance in service, housekeeping and agreements.
• Any other assigned tasks

ABOUT THE ROLE:

Reporting to the Operations Manager (OM) / General Manager (GM), the role will embark on an exciting journey as part of the Operations Team. In this role, individuals will be provided with opportunities to learn about the management of food courts and coffeeshops.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Business Function

A career within Regulatory Risk and Compliance services, will provide you with the opportunity to help companies rethink their approach to compliance and risk and create a sustainable risk advantage. We’re a part of an unique client proposition, assisting our clients develop proper internal controls by on technical know-how and leveraging on analytics and technology solutions to underpin efficient execution of governance, to optimise their risk and compliance policies and processes, and improve business performance.

How will you value add?

You will be a part of Regulatory Risk and Compliance in Risk Services, and you will experience a dynamic and fast-paced working environment. From potential start-ups to renowned local and global financial institutions, clients look to you for audit, regulatory, listing, private placement, corporate change and other business-related risk and compliance advice. Together we can build trust in the financial services space and solve important problems.

You’ll work as part of a team of subject matter experts and extensive industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Providing regulatory advice to financial services clients such as banks/payments/Fintech companies (remittance, merchant acquisition, money-changing etc.) on areas relating to risk, regulations and compliance.
• Conducting compliance reviews and internal audits, and formulating recommendations for processes and controls to better comply with regulatory requirements, regulators’ expectations and industry/market practices.
• Providing regulatory advice on areas such as licensing, regulatory reporting, compliance framework development and operationalizing regulatory change.
• Providing support to financial services audit engagements on regulatory and compliance reporting.
• Helping to build our Compliance Outsourcing Services.
• Working with our strategic alliance partner to formulate new services / product to the market (e.g. regulatory technology / platform).
• Working on business developments or new market opportunities (e.g. new clients, services, proposal formulation).
• Managing key stakeholder relationships, including communication of the scope of work, findings and observations, industry updates.

About You

• At least 7 years of banking regulatory or external audit experience in a big 4 audit firm, regulator or financial institution. Previous employment with regulator(s) will be highly preferred.
• Good understanding of the banks/payments/Fintech companies (remittance, merchant acquisition, money-changing etc.) landscape.
• Experience in local MAS regulatory requirements preferred. This includes Banking Act, Payments Act, Individual Accountability and Conduct, Securities and Futures Act, Financial Advisers Act, amongst others.
• Experienced in performing internal audits or internal control reviews.
• Meticulous and attention to details, possessing an analytical and enquiring mind-set
• Good verbal and written communication skill in English. Additional proficiency in Mandarin will be an advantage.
• Professional, confident and highly motivated self-starter, with an ability to handle multiple engagements/projects in a fast pace environment with tight deadlines. Positive attitude to learn and strong team player.
• Possess strong values, personal integrity and emotional intelligence.

Job Summary:

Manager Marine Nautical, Safety, Environmental & Port Operation’s (Singapore)

Position Summary

Under the oversight of the VP and Regional General Manager of the Singapore Office and the Executive Director of Marine & Safety Operations (US) is responsible to manage the Singapore and Australia/New Zealand deployed vessels for Disney Cruise Line covering all aspects of Marine, Safety, Environmental, Port Operations, /Itinerary and emergency management of the vessels.
This position supports both shore side & shipboard marine, safety & environmental operations, training and departmental strategies by ensuring high standards of marine, safety, environmental protection, port operations and crew training are maintained. Along with the development, implementation, and monitoring of policy and procedures both onboard and shore side throughout the region and onboard any company vessels operating within the Asia Pacific region.

Responsibilities

• Maintains Disney Cruise Line® marine nautical, port, environmental & safety standards for the vessels deployed in Singapore and Australia
• Departmental budgets for areas of responsibility.
• Ensuring that all fleet nautical & safety operational policies and procedures are verified, and the vessels are complying.
• This primarily covers, STCW (Standards of Training, Certification, and Watch keeping) SOLAS Convention Chapters III (International Convention for the Safety of Life at Sea,); the COLREG (International Regulations for Preventing Collisions at Sea, 1972 “the COLREGs”); CLIA (Cruise Line International Association) associated national and international legislations; The International Convention for the Prevention of Pollution from Ships (MARPOL).
• Contribute to modifying where appropriate due to the regional deployments the fleet operational policies and procedures for areas of responsibility and operational standards for the marine and safety department.
• Sails regularly on-board vessels providing support, consistency, and continuous review of nautical, port, safety & environmental operations onboard.
• Collaborating with Ship’s Steering Committee and DPA regarding nautical, safety, environmental and itinerary matters within the SMS.
• Shore support for the on-board Navigation Officers, Safety Officers, Staff Captains, and Captains for ships deployed Singapore/Australia/New Zealand
• Responsible to support Environmental Officers and Environmental operations team from home office both onboard and in the different ports as agreed.
• Responsible to support the Itinerary and Port Operations team in the UK office as appropriate.
• Conduct port assessments as required for existing ports as part of a quality control program and for new ports that are being considered by the company as future ports.
• Assist the Home office team when required in verifying navigational plans and Itinerary Planning within the local regions.
• Responsible to support the safety team in the US and UK for the maintenance programs related to life saving and firefighting appliances.
• Responsible to supports the Nautica team in the US in all matters regarding navigation, bridge equipment and ensure that the vessels are complying with the chart/publication carriage requirements for ships within local regions.
• Responsible to Support the Training team in the US and UK for the Shoreside & onboard STCW/SOLAS and company training programs and ensures compliance with the Flag State certified program and the company training policy and requirements.
• Responsible for contracting of local training facilities and ensure quality inspections of such facilities where Officer or Crew training will be taking place.
• Responsible for quality assurance of the Asian based simulation facility and all aspects of the simulation training, company assessment programs, ship handling training and bridge resource management conducted in the region
• Works alongside the Manager of Fleet Training Operations in regard of the management of the long-term agreement/contract with the Simwave Training Facility.
• Verifies that vessels comply with International Flag State and Local port state rules, regulations, and guidelines for navigation & safety.
• Conduct vessel assessments and verifies follow up action items and closeout of findings.
• Verifies compliance with safety procedures, policies and procedures in both Marine and Technical departments as part of the vessel assessment program.
• Verifies that the fleet’s vessels and office comply with International and Flag State rules, regulations, and guidelines in respect to standards of marine nautical & safety.
• Liaison with Local port state authorities and Lloyd's Register and Flag, for nautical & marine safety matters,
• Manage projects assigned by which may include projects covering Marine ,Safety, Port/Itinerary, environmental and Technical areas.
• Assists HR with identifying, recruiting, and interviewing licensed deck officers and crew members within the local regions.
• Member of
• Emergency Operations Center Alternate
• Provides shore-based assistance for Marine and Technical Operations to maintain safe ship operations.

SMS Responsibilities:

• Implementation of the general safety management responsibilities in SMS.
• Responsible for implementing Safety Management System policies and procedures relative to areas of responsibilities.
• Provides shore-based assistance for Masters and his Officers to maintain safe ship operations.
• Assists in development of nautical & safety amendments to SMS policy and procedures for approval prior to sending them to the Executive Director Marine and Safety Operations, for final approvals.
• Assists and keeps the Executive Director Marine and Safety Operations, and Executive Director Technical Operations informed of ongoing and planned matters relevant to issues and materials in the SMS.

Job Requirements:

• Master CoC bachelor’s degree in marine operations or related field from an accredited college or university or the international equivalent
• Senior Deck Officer License and/or a minimum of 10 years of related experience in fleet operational and marine resources management preferably associated with cruise ships.
• Strategic planner with sound technical and people skills, analytical ability, sound judgment and operational focus. Must have great knowledge of the ship’s Nautical, Safety, Environmental, & Port Operations shoreside as well as the onboard roles.
• Must display high knowledge of regulations governing the Marine industry under IMO, such as ISM, SOLAS, MARPOL, COLREG and STCW, and understand how to access information when required. Excellent working knowledge and depth understanding of the industry, company, and ship’s operations.
• Must have excellent communication skills and the ability to relate to employees at all levels of the organization including great analytics skills needed to correctly manage the strategic planning for areas within scope.
• Excellent interpersonal skills to communicate in a multicultural environment with all levels of employees and management.
• Must have ability to interface and maintain effective relationships with all departments and employees in a highly diverse environment and able to execute operational imperatives in a swift and demanding environment. Ability to take complex regulatory issues and requirements and condense them into simple, understandable, and executable guidance and operating procedures.
• High attention to detail. Excellent working knowledge of Excel, Word, PowerPoint, and Microsoft Office. Ability to be available/on call for periods of travel (including internationally)
• May require lifting of up to 50 pounds, extensive walking, periods of time in enclosed spaces with loud noises, ability to work in inclement weather. This position may regularly travel domestically or internationally.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Our client is an MNC Consultancy in the water and wastewater industry. With more than 100-year heritage, helping companies across the globe efficiently and effectively collect, store, move and treat water and wastewater, plan and manage watersheds and harness the energy embedded in the treatment and movement of water.

Contract period: 1 year (renewable/ extendable)
Work location: Tuas
Work Hours: 5.5 days
Bonus: 1-month gratuity bonus per year

Roles and Responsibilities:

• On behalf of the Owner’s Engineer (OE), the T&C Manager shall be responsible for overseeing all testing and commissioning activities of the Contractors, including the coordination of testing and commissioning activities of stakeholders.
• Lead the OE’s proposed testing and commissioning team and coordinate with its Resident Site Supervision (RSS) Team and OE’s design team as well as the Contractors to review the development of the Contractors testing and commissioning plan and the Contractors execution of their plan in order to achieve the Project milestones for each of the EPC Contracts (EPC Package 1 – Waste to Energy/Materials Recovery Facility and EPC Package 2 – Sludge Incineration Facility/Food Waste Treatment Facility).
• Oversee the whole of each Contractors testing and commissioning activities, and the interfaces between EPC1 and EPC2 as relevant, which should commence from dry/cold to hot commissioning to successful completion of entire commissioning process and trial run, including optimisation of plant operation with the Contractors and O&M teams.
• Direct liaison with Client’s Technical Directors/PGMs.
• Attendance at Client Monthly Project Steering/Working Committee Meetings chaired by DCEO and any other relevant high-level meetings as required by the
• Client/PD/SO.
• Chairing regular T&C Coordination Meetings with the Contractor and/or Other Contractors on adjacent sites (that is attended by Client representatives or similar others also)
• Any other matters that may from time to time be delegated by the PD/SO.
• Member of internal Senior Project Management Team (PMT) that meets regularly (chaired by PD/SO) to discuss progress and resolve any internal issues.
• The OE’s T&C Manager is estimated to be mobilised to site at least 6 months prior to the commencement of actual testing and commissioning by the Contractor in order to familiarise themselves with the Works and the Contractors plans for the T&C and the expectations of the Client.

Requirements:

• At least 15 years of hands-on relevant experience in testing and commissioning (and operation) of large scale solid waste management projects (Waste to Energy - WTE, sludge incineration, materials recovery and food waste treatment), or experience with large scale industrial/process/utilities projects (i.e. waste, water, oil & gas, power) testing and commissioning.
• The T&C Manager shall have a relevant engineering degree or certification.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Registration No. R23112260 (MayThinKyu)

Business Function

A career within Regulatory Risk and Compliance services, will provide you with the opportunity to help companies rethink their approach to compliance and risk and create a sustainable risk advantage. We’re a part of an unique client proposition, assisting our clients develop proper internal controls by on technical know-how and leveraging on analytics and technology solutions to underpin efficient execution of governance, to optimise their risk and compliance policies and processes, and improve business performance.

How will you value add?

You will be a part of Regulatory Risk and Compliance in Risk Services, and you will experience a dynamic and fast-paced working environment. From potential start-ups to renowned local and global financial institutions, clients look to you for audit, regulatory, listing, private placement, corporate change and other business-related risk and compliance advice. Together we can build trust in the financial services space and solve important problems.

You’ll work as part of a team of subject matter experts and extensive industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Providing regulatory advice to financial services clients such as banks/payments/Fintech companies (remittance, merchant acquisition, money-changing etc.) on areas relating to risk, regulations and compliance.
• Conducting compliance reviews and internal audits, and formulating recommendations for processes and controls to better comply with regulatory requirements, regulators’ expectations and industry/market practices.
• Providing regulatory advice on areas such as licensing, regulatory reporting, compliance framework development and operationalizing regulatory change.
• Providing support to financial services audit engagements on regulatory and compliance reporting.
• Helping to build our Compliance Outsourcing Services.
• Working with our strategic alliance partner to formulate new services / product to the market (e.g. regulatory technology / platform).
• Working on business developments or new market opportunities (e.g. new clients, services, proposal formulation).
• Managing key stakeholder relationships, including communication of the scope of work, findings and observations, industry updates.

About You

• At least 5 years of banking regulatory or external audit experience in a big 4 audit firm, regulator or financial institution. Previous employment with regulator(s) will be highly preferred.
• Good understanding of the banks/payments/Fintech companies (remittance, merchant acquisition, money-changing etc.) landscape.
• Experience in local MAS regulatory requirements preferred. This includes Banking Act, Payments Act, Individual Accountability and Conduct, Securities and Futures Act, Financial Advisers Act, amongst others.
• Experienced in performing internal audits or internal control reviews.
• Meticulous and attention to details, possessing an analytical and enquiring mind-set
• Good verbal and written communication skill in English. Additional proficiency in Mandarin will be an advantage.
• Professional, confident and highly motivated self-starter, with an ability to handle multiple engagements/projects in a fast pace environment with tight deadlines. Positive attitude to learn and strong team player.
• Possess strong values, personal integrity and emotional intelligence.

This role works with the Interbank Giro (IBG) segment manager and will work closely with internal stakeholders such as segment and product teams, as well as external agencies and vendors. Your responsibilities include but not limited to:

• Execute events, help with content creation, and assist in the roll out of segment marketing campaigns.
• Responsible for planning, executing, and managing a variety of marketing events that align with the company’s brand objectives and strategic goals.
• Work closely with cross-functional teams to deliver impactful events that enhance brand visibility, customer engagement, and ultimately contribute to business growth.

Job Qualifications

• Degree in Marketing or related field or equivalent practical experience.
• With 5 – 8 years’ marketing experience in a campaign manager/marketing program manager/marketing manager capacity.
• Able to work under pressure or in a high growth environment that is constantly changing.
• Able to manage multiple initiatives and deliver under tight deadlines.
• Able to work with multiple stakeholders across diverse teams.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Details:

Working Hours: 8:45 AM to 5:30 PM
Location: Pioneer
Salary: $5,000 - $7,000, with AWS + Variable Bonus

Transport: 2 way transport pickup from Jurong East

Job Responsibilities:

• Develop and implement import strategies to ensure smooth and cost-effective operations.
• Coordinate with suppliers and third-party logistics (3PL) to manage import processes, container clearance, and timely unstuffing.
• Track and update shipping schedules in Navision, ensuring timely and accurate delivery.
• Provide weekly import reports to management and R&D teams, and communicate any changes to vessel schedules or shipping info.
• Lead end-to-end transfer of raw materials and finished products between warehouse and production plant.
• Ensure damaged goods are reported for claims and oversee sample transfers for testing.
• Plan monthly import activities and warehouse storage to drive cost savings and optimize space.
• Prepare inventory aging and monthly forecast reports, and follow up on aged or sample stock.
• Ensure compliance with import regulations, company procedures, and ISO standards.
• Oversee transportation and monitor shipments to ensure timely arrival and proper documentation for customs clearance.
• Analyze and manage the budget for import shipping, identify cost-saving opportunities, and verify invoices from 3PL.
• Resolve any issues related to shipments such as delays, damages, or discrepancies, and act as the main liaison between internal teams and external suppliers.
• Supervise and train the import shipping team, conduct performance evaluations, and promote team development.
• Stay updated on industry technology advancements, manage Navision system updates, and identify potential risks in the import process.

Requirements:

• Bachelor's Degree or Diploma in Supply Chain, Logistics, or a related field.
• Minimum of 7 years of managerial experience in manufacturing or relevant industries.
• Proficiency in Microsoft Office and Navision ERP system.
• Strong communication skills with the ability to multitask in a fast-paced environment.
• Positive team leader with experience organizing and leading teams to achieve operational excellence.

Interested candidates please apply online or send your latest CV to [email protected]

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Business development

· Ensure that restaurants/bars are financially successful as independent profit centres by driving and soliciting business opportunities.

· Fully responsible and accountable for the restaurant revenue and profitability, to ensure that the operational budget is adhered to and that all costs are controlled and expenditures pre-approved.

· Continuously seek ways to maximise revenue and profit through sales calls, networking events, partnerships and cooperation.

· Coordinate with DSOM any event enquiries, and perform all the necessary follow-up to ensure all events are carried out successfully; Maintain an active trace/follow-up system on all personal sales calls.

· Coordinate efficiently all event sales-related responses with DSOM with the aim of ‘closing the deal’.

· Create and update all restaurant online/offline information alongside DSOM, and distribute necessary information and write-ups internally and externally.

· Establish good rapport with guests, maintain good relationships and handle all feedback, requests and enquiries on food, beverage and service.

· Develop and refine a comprehensive mailing list/database for clients in conjunction with room-side mailchimp database, and maintain a regular communication to this database on the F&B offers of the hotels to encourage new and repeat business.

· Maintain/monitor all online booking platforms, including but not limited to Chope, HGW.

· Maintain/monitor alongside DSOM all Digital marketing/booking platforms for Restaurants eg., Facebook; IG; YouTube; EDMs; Chope, Quandoo, HungreyGoWhere, STB/TIH, and Websites to be populated with relevant posts about Restaurant.

· Proactively remain relevant in media by providing new events/articles/photos to various publication

Operational

· Ensure seamless service levels, including hiring and training crew.

· Rostering.

· Reservations management.

· Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

· Ensure Marriott L&D and Lobster Inc training is assigned and completed constantly (learning never stops).

· Create, update and maintain all SOPs.

· Personally and frequently verify that the guests receiving the best possible service; respond to all Tripadvisor comments within 24 hours and all Marriott CFS alerts within 12 hours.

· Prepare and confirm all meeting/group proposals and contracts.

· Manage all aspects of F&B Operations, including, restaurant service operations (breakfast, lunch, executive lounge, dinner, Bar, Events); communication with culinary team; rosters across hotels, etc.

· Assist in maintaining strong team performance by regularly reviewing KPI’s and goals against performance and realigning strategies according to results; perform performance reviews per schedule.

· Entertaining guests in a consistent, professional and positive attitude.

· Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

· Maintain and renew all needed licenses.

· Plan, control and ensure execution of all maintenance work, including logging in GXP and recording methodology.

· Monitor the quality and quantity of all food and beverage items served; inventory management and reporting routinely.

Job Requirement

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Food & Beverage Services Management or equivalent.
• Required Skill(s): food, beverage, marketing, digital media, sales, hr, whiskey, procurement, P&L
• Preferably specialized in Food/Beverage/Restaurant Service or equivalent.

JOB SUMMARY

To prepare food in accordance with Marriott standards of food quality, presentation and sanitation.

DUTIES AND RESPONSIBILITIES

1. Prepare daily procedures in accordance with Marriott procedures.

2. Complete Daily Fridge Temprature Chart and Hot Food Cooling Chart at the end of each shift.

3. Maintain food quality and service in accordance with standardised company recipes and procedures.

4. All refrigerated food must be properly identified, covered, dated and chilled as soon as

possible.

5. Comply with the “Clean as you go” policy and daily sanitation projects and checklist.

6. Maintain good housekeeping practices in all walk-in boxes, walk-in freezer, and dry goods storeroom.

7. Regularly report all needed maintenance projects to the Sous Chef.

8. Attend all associates meeting.

9. Adhere to the Accident Prevention Programs and Education, and Enforcement Committee policies.

10. Know job descriptions of subordinates.

11. Ensure that food displays are attractive.

12. Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.

13. Responsible in leading a team during the absence of your senior position.

14. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• At least 1 year(s) of working experience for this position will be advantages.
• Manage and maintain sanitation and hygiene standards.
• Possess a strong sense of initiative

We regret that only shortlisted applicants will be notified.

SCOPE

Reporting to the General Managert, the Executive Chef will manage all kitchen operations including Stewarding operations with an emphasis on maintaining hygienic standards and practices, staff training, and overseeing the preparation and presentation of a consistent food product which meets customer’s expectations.

OVERALL OBJECTIVES

• Manage all functions of the Food Production and Stewarding operations to achieve the optimum departmental profit.
• Develop and maintain menus and recipes for each restaurant, while determining product prices, ensuring accurate costing of all dishes and maintaining good gross margins.
• Maintain comprehensive product knowledge in regards to ingredients, equipment, suppliers, markets and current trends and ensure that appropriate adjustments to kitchen operations are made accordingly.
• Ensure that all rules & regulations are strictly established and adhered within the hotel including the hotel’s policy on fire and safety as well as hygiene regulations including HACCP.
• Ensure that all costs are in line with sales without compromising quality, i.e. minimum 85% LQA score.
• Create a conducive environment and ensure that innovation and new ideas are fostered, implemented and shared with other hotels via corporate office.
• Support and implement Human Resources & Talent Development initiatives.
• Assist in preparing/consolidating the yearly budget for the department.
• Manage the consolidated inventory of Food & Beverage department’s OS&E together with the stewarding department.
• Review and update all departmental operations manuals annually.
• Assist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally.
• Collaborate on the preparation of a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis.
• Ensure that all managers plan and implement effective training programmes in the appointed outlets.

QUALIFICATION

• Minimum 10 years culinary experience, with 5 years in a kitchen management role, preferably with an international 5-star hotel chain.
• Experienced in various dining concepts in luxury hotels including all day dining, signature restaurants and celebrity chef restaurants.
• Experience in Banquet (preferred)
• Fluent in spoken and written English
• Possesses great leadership and motivational skills

JOB SUMMARY

He / She will be responsible for supervising, coaching and coordinating activities of the food servers as well as looking into the comfort and dining experience of guests. He / She will also handle guests’ complaints during the absence of the manager.

DUTIES AND RESPONSIBILITIES

1. Open and close shifts in accordance with the manager’s checklists.
2. Train, maintain, and enforce all Marriott service standards through the use of used records, menus, and appropriate training and reference materials.
3. Supervise and coach all associates in accordance with Marriott's training program.
4. To ensure enough staffing for the operation.
5. To ensure smooth operation in all areas.
6. To ensure proper cashiering and billing procedures are adhered to.
7. To help the assistant manager in generating all necessary micros reports for outlets.
8. To supervise closing checklist for bartenders.
9. To conduct opening inventory and closing inventory of wines.
10. To ensure accuracy of associates’ float money stored in the safe deposit box.
11. Check and oversee cashiers’ closing duties and ensure accuracy.
12. Ensure efficient scheduling and represent the outlets for all day-to-day operations.
13. Responsible for updating Leaves / PH / MC of all associates daily.
14. To conduct 15 minutes training for all associates on a daily basis.
15. Maintain all S.O.P. and L.S.O.P.
16. To conduct a proactive preventive maintenance inspection on a monthly basis.
17. Promote inter-departmental relations through candid communications channels.
18. To keep managers informed should there be a shortage of manpower. To carry out instructions effectively, monitor the staff progress, and pass any information regarding the operations to the manager at all times.
19. To be always on the floor during operation hours, to assist the hostess in seating the guests whenever required, and to check on guest satisfaction on a regular basis.
20. To take charge of assignment planning and schedule associates for their meal breaks.
21. Check on the cleanliness of the restaurant area and side stations and do weekly inspections with the manager.
22. Understand and teach empowerment principles to ensure guests’ satisfaction.
23. To LEAD BY EXAMPLE and have a “hands-on” approach to motivate our associates to excel.
24. Maintain fair consistent counseling and/or disciplinary procedures in accordance with Marriott Guarantee Fair treatment.
25. Monitor hours, and staff overtime on a daily basis for restaurants as it relates to sales and profits.
26. Don’t expect, inspect.
27. Be an aggressive Team player and always “CAN DO ATTITUDE”
28. Cash/Bank Handling:

• Process all payment methods in accordance with Accounting procedures and policies.
• Follow property control audit standards and cash handling procedures (e.g., blind drops).
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Transport bank to/from assigned workstation, following security procedures.
• Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.
• To ensure and follow established procedures and compliance as per LSOP guidelines.

29. Any other duties may be assigned from time to time.

JOB REQUIREMENTS

• Minimum GCE 'O' levels and/or Diploma in Hotel Management.
• At least 2-3 years of relevant experience in a similar capacity.
• Good interpersonal and communication skills.
• Ability to work under pressure and in a fast-paced environment.
• Shortlisted candidates will be posted to either Crossroads Buffet or Crossroads Cafe outlet.

We regret that only shortlisted applicants will be notified.

JOB SUMMARY

Assist the Sous Chef in maintaining a smooth functioning Main Kitchen in conformance with corporate standard operation procedures. He must effectively control food cost, labour cost, other controllables, and maintenance and energy costs throughout the kitchen. The service of high quality food and achievement of budgeted or higher profits are a top priority, accident prevention and energy conservation are considered top priorities and cannot be over emphasised.

DUTIES AND RESPONSIBILITIES

1. Supervising all phases of food production. This includes banquet and cold prep in general, store room.
2. Maintain food quality and service in accordance with standardised company recipes and procedures throughout all food producing areas.
3. Check daily use records, production charts during peak and off peak period, adjusts estimating to the daily flow of business if necessary eliminating over production and waste.
4. Maintains and supervises good housekeeping, practices in all food producing areas, strictly enforcing “Clean As you Go” policy, also throughout all walk-in-fridges and reach-ins.
5. Check out all work station at beginning and end of the shift. Constantly spot checks food, to ensure foods meet our portion control and quality standards.
6. Assist to schedules and conducts regular monthly employee meeting with all Kitchen employees. Prior to this, will solicit area managers and lead hourly employees for topics to establish an agenda.
7. Actively seeks to develop a back-up person for his own position.
8. Assist in maintaining budgeted food and labour cost in order to produce desired profit.
9. In order to avoid personnel problems, will make extra effort to listen to all employees complaints and immediately communicate to Sous Chef or Executive Sous Chef, and Executive Chef in order to avoid employee turnover and keep morale at highest level possible.
10. Make sure that all employees throughout entire food production area have proper tools in order, sharpened and clean and all stations available. This must include clean utensils, pots, pans and sheet pans. Make sure that utensils are rinsed daily in iodine water, it will retard any kind of bacteria growth and transmission.
11. Responsible in weekly taste panel to ensure quality food being served.
12. Conduct daily 15 minutes training including the 20 basics.
13. Ensure all banquet function are served on time and of quality, need to work long hours when required.
14. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Strong in leadership.
• Must be able to oversee a kitchen.
• Responsible in daily operation.
• Good interpersonal and communication skills.
• A good team player.
• minimum 5 years experience in similar capacity.

We regret that only shortlisted applicants will be notified.

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

CRITICAL TASKS

Safety and Security

• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
• Complete appropriate safety training and certifications to perform work tasks.

Policies and Procedures

• Protect the privacy and security of guests and coworkers.
• Follow company and department policies and procedures.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Maintain confidentiality of proprietary materials and information.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Guest Relations

• Address guests' service needs in a professional, positive, and timely manner.
• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Thank guests with genuine appreciation and provide a fond farewell.
• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
• Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
• Assist other employees to ensure proper coverage and prompt guest service.

Communication

• Speak to guests and co-workers using clear, appropriate and professional language.
• Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

• Comply with quality assurance expectations and standards.

Physical Tasks

• Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

General Food and Beverage Services

• Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
• Pick-up trays and clean tables as needed to ensure a clean dining area.
• Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.
• Retrieve and deliver food and beverage orders in a timely manner.
• Perform other reasonable duties as requested.

Assists Management

• Communicate with guests, other employees, or departments to ensure guest needs are met.

Closing

• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

Beverage/Coffee Cart

• Inspect the cleanliness and presentation all china, glass, and silver prior to use.
• Prepare drink orders for guests according to specified recipes using measuring systems.
• Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.
• Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.

Banquet

• Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
• Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
• Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts with specified tools, wares and equipment according to company standards.
• Set up, operate, and troubleshoot audio-visual (AV), projection, lighting, and conferencing equipment, devices, and systems, ensuring all equipment is operational prior to use.
• Bus tables by removing and separating tableware, plateware, glassware, and flatware.
• Monitor tableware to ensure it is presentable to guests, including checking for cleanliness, cracks, and chips.
• Break-down, remove, and secure AV equipment and related equipment, devices, and systems promptly following an event.
• Respond to and try to fulfill any special banquet event arrangements requested by guest.
• Replenish buffet items to ensure consistency and freshness in presentation from opening to closing.
• Follow up on special banquet event arrangements requested by guest to ensure compliance.
• Assist and instruct guests/customers regarding proper usage and operation of AV equipment and Internet.
• Inspect the cleanliness and presentation all china, glass, and silver prior to use.

In-Room Dining

• Take room service orders over the phone, answering any questions regarding the menu, inputting order into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy, and providing expected delivery time.
• Place and log call back for room service order within appropriate time frame to ensure guest satisfaction.
• Notify guests and management of delays in service delivery and record any issues or complaints via GXP system.
• Deliver VIP amenities and F&B orders to guest rooms and suites as per sequence of service and standard.
• Collect, clear and remove trays and trolleys from corridors and guest rooms

Cash/Bank Handling

• Record transaction in MICROS system at time of order.
• Process all payment methods in accordance with Accounting procedures and policies.
• Follow property control audit standards and cash handling procedures (e.g., blind drops).
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Transport bank to/from assigned workstation, following security procedures.
• Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.

Steps of Service

• Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
• Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Previous F&B experience is a big plus. Fresh graduates are welcome too.
• Great conversational skills and teamwork-oriented.
• Positive outlook and outgoing personality.
• Able to start work within short notice.
• Selected candidates may be posted either to Crossroads Buffet, Lobby Lounge, Room Service or Minibar.

Basic Function:

Responsible to assist the Outlet Chef in the efficient operation of culinary areas to continually support the kitchen services to the hotel guests and associates.

Duties and Responsibilities:

1. Assist the Outlet Chef in being responsible for the Culinary Kitchen area, ensuring a smooth running, profitable operation within the framework of the Hotel.
2. Maintain the Hotels cuisine concepts and standards for food preparation and presentation.
3. Maintain food cost by ensuring that proper preparation, inventory, requisition, food pars and control systems are in place in all food operations areas.
4. Enforce the Marriott food preparation and presentation guidelines to ensure consistent quality culinary offerings to our guests.
5. Maintain food safety & protection. All food in working areas should be in compliance with food handling techniques, to include dating, proper storage, rotation, etc. Maintain the basic food safety and sanitation in accordance with the company policies.
6. Enforce Marriott’s 43 point Sanitation Checklist by ensuring all Kitchen areas are inspected on a monthly basis.
7. Achieve departmental Budget goals by maintaining efficient cost expenditure.
8. Accurately forecast business demands on a weekly basis to ensure efficient staffing & food production.
9. Ensure the completion & critique of the wage progress report on a weekly basis.
10. To ensure the awareness & enforcement of all Marriott S.O.P.’s.
11. To enforce operational Standards that are reviewed periodically and then updated and improved.
12. Responsible to maintain the overall welfare of our Associates by providing them with the training and resources to take care of our guests.
13. To ensure the efficient scheduling of Associates.
14. Ensure the accurate supervising of the Associates time control and payroll systems by working with Accounting and HRD.
15. To assist the Outlet Chef in supporting Supervisor & Associate training plans on a quarterly basis in conjunction with HRD.
16. To implement a departmental daily “15 Minute” training program.
17. To assist in the execution of Culinary Associate reviews, ensuring appraisals in a professional and timely manner.
18. To supervise all aspects of Associate management including hiring and discipline in conjunction with the Outlet Chef.
19. To train subordinate supervisors in effective “coaching and counseling” and the correct process of progressive discipline.
20. To conduct an effective monthly Associate meeting with minutes and P&A forwarded to the GM, F&B and HRD.
21. To practice “open door” policy to all Associates.
22. Periodically plan outside Associates activity to promote teamwork.
23. To be responsible for maintaining outlet safety at all times.
24. To be responsible for asset management of all outlet property and facilities.
25. Conduct a preventative maintenance inspection on a monthly basis.
26. Promote positive inter-departmental relations through candid communication and cooperation.
27. Ensure all Associates follow all job safety regulations and all hazards are reported to Loss Prevention and Engineering.
28. Perform any reasonable request made of management which is not lift threatening or against the law.
29. Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
30. Above all, to lead by example through a “hands on” approach to motivate our Associates to excel.
31. Responsible and to focus yearly culinary balance score card to achieve goal
32. Perform other duties as assigned by supervisor

Job Profile and Qualifications:

1. At least vocational certificate in culinary and with preference of bachelor's degree in culinary field
2. At least 4 years experience in culinary operation and supervision
3. Good in interpersonality and creative skill

We regret that only shortlisted applicants will be notified.

JOB SUMMARY

To assist in the supervision of the Kitchen staff; to ensure food preparation is done according to Marriott standards of food quality, presentation and sanitation.

DUTIES AND RESPONSIBILITIES

1. Responsible for maintenance and supervising good housekeeping practices in all food production areas (including walk-ins and freezers), strictly enforcing the “clean as you go” policy. Ensure compliance with local and state regulations.
2. Ensure that all work stations at the beginning and end of each shift are adequately set up or broken down for all meal periods. Co-ordinate this responsibility with the Food Production Managers through a daily log book and turnover meeting.
3. Constantly spot check food and quality service during all meal periods to ensure the foods served meet our portion control and quality standards. Perform as expediter during peak meal periods.
4. Understand job descriptions of all associates.
5. Supervise and assist in total food production effort.
6. Assist in training and development of associates.
7. Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.
8. To conduct test panel and 15 minutes training daily.
9. Responsible for maintaining 39 points checklist up to the Marriott standards.
10. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least Professional Certificate/ NiTEC, culinary certificate or equivalent
• Minimum 3 years of working experience in the same capacity
• Able to cope in a face paced environment
• Good team player and team builder
• Able to perform shifts including on weekends, public holidays and night
• Selected candidate will be posted either to Crossroads Cafe or Crossroads Buffet kitchen.

JOB SUMMARY

Maintaining a smooth functioning Crossroads Kitchen in conformance with corporate standard operation procedures. He must effectively control food cost, labour cost, other controllables, maintenance and energy costs throughout the kitchen. The service of high quality food and achievement of budgeted or higher profits are a top priority, accident prevention and energy conservation are considered top priorities and cannot be over emphasised.

DUTIES AND RESPONSIBILITIES

Essential Functions:

1. Train and develop all hourly employees to their fullest potential for future manpower needs.
2. Assist in maintaining budgeted food cost and labour cost.
3. Monitor and help control energy consumption and develop an active energy conservation program.
4. Develop a workable accident prevention program to make all associates aware of safety.
5. Good communication with Executive Chef, Executive Sous Chef and Sous Chef, Pastry Chef and Chinese Chef.
6. Promote inter-departmental co-operation and team work with all departments.
7. Supervise all food production in Crossroads Cafe and Room Service.
8. Participate in develop Menu and 15 minutes training program.
9. Ensure 39 points check list is being followed.
10. Understand job descriptions list is being followed.
11. The Junior Sous Chef in Sous Chef’s absence, will perform the duties as Sous Chef.
12. Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.

Job Duties:

1. Help in Kitchen where needed in peak business periods.
2. Constantly spot check food and quality service during all meal periods, to ensure that foods served meet out portion control and quality standard.
3. Insure sanitation of all areas.
4. Maintain all records as steak charts, roast meat charts and production charts, etc.
5. Prepare payroll and progress reports.
6. Help in kitchen and equipment maintenance.
7. Conduct 15 minutes training.
8. Take part in taste panels.
9. Attend monthly kitchen meeting.
10. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Strong in leadership
• Must be able to oversee a kitchen
• Responsible in daily operation
• Good interpersonal and communication skills
• A good team player
• minimum 5 years' experience in similar capacity
• Requires to do shift work

We regret that only shortlisted applicants will be notified.

JOB SUMMARY

Assist the Sous Chef in maintaining a smooth functioning Crossroads / Crossroads Buffet Kitchen in conformance with corporate standard operation procedures. He must effectively control food cost, labour cost, other controllables, maintenance and energy costs throughout the kitchen. The service of high quality food and achievement of budgeted or higher profits are a top priority, accident prevention and energy conservation are considered top priorities and cannot be over emphasised.

DUTIES AND RESPONSIBILITIES

Essential Functions:

1. Train and develop all hourly employees to their fullest potential for future manpower needs.
2. Assist in maintaining budgeted food cost and labour cost.
3. Monitor and help control energy consumption and develop an active energy conservation program.
4. Develop a workable accident prevention program to make all associates aware of safety.
5. Good communication with Executive Chef, Executive Sous Chef and Sous Chef, Pastry Chef and Chinese Chef.
6. Promote inter-departmental co-operation and team work with all departments.
7. Supervise all food production.
8. Participate in develop A-La-Carte Menu, Buffet menu and 15 minutes training program.
9. Ensure 39 points check list is being followed.
10. Understand job descriptions list is being followed.
11. The Junior Sous Chef in Sous Chef’s absence, will perform the duties as Sous Chef.
12. Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.

Job Duties:

1. Help in Kitchen where needed in peak business periods.
2. Ensure that all Buffet tables at the beginning and end of each shift are adequately set up or broken down for all meal periods.
3. Constantly spot check food and quality service during all meal periods, to ensure that foods served meet out portion control and quality standard.
4. Insure sanitation of all areas.
5. Maintain all records as steak charts, roast meat charts and production charts, etc.
6. Prepare payroll and progress reports.
7. Help in kitchen and equipment maintenance.
8. Conduct 15 minutes training.
9. Take part in taste panels on a daily basis.
10. Attend monthly kitchen meeting.
11. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Strong in leadership
• Must be able to oversee a kitchen
• Responsible in daily operation
• Good interpersonal and communication skills
• A good team player
• minimum 5 years experience in similar capacity
• Selected candidate will be posted either to Crossroads Kitchen or Crossroads Buffet Kitchen

We regret that only shortlisted applicants will be notified.

SCOPE

Prepare the mise en place and handle food preparation and assist with food presentation as part of the kitchen brigade.

OVERALL OBJECTIVES

• Set-up the assigned workstation with all the needed ingredients and cooking equipment
• Prepare all food items as directed in a sanitary and timely manner
• Follow recipes, and presentation specifications as set by the Executive Chef
• Restock all items as needed throughout shift
• Clean and maintain station for food safety, workplace safety & sanitation
• Requisite daily perishable & dry supplies for the assigned workstation if necessary
• Understand and practice the proper usage of all equipment in station and responsible for cleanliness & maintenance of them
• Assist with checking, receiving and storing of goods and maintenance of storage areas
• Maintain sanitation, health and safety standards in work areas at all given time
• Attend all briefings and participate in training.
• Follow food and beverage safety and hygiene policies and procedures.
• Other ad-hoc duties

REQUIREMENTS

• Positive, friendly, professional and confident, with pleasant disposition.
• Ideally you will have at least 2 year in a similar role within a restaurant/cafe environment.
• Able to learn and adapt to various line positions within location
• The ability to work effectively in a team environment
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures

We are looking for a Cook to join our team!

As a Cook, we rely on you to:

• Ensure the food quality is always of high standards
• Maintain the food preparation process in alignment with Shangri-La's service and hygiene standards
• Ensure all Health and Safety standards and policies are followed correctly
• Ensure accurate food preparation by checking reservations and events
• Ensure timely set-up according to event orders or reservations

We are looking for someone who:

• Has a passion for Culinary
• Enjoys interacting with people
• Enjoys being challenged
• Displays curiosity and takes time to learn and understand new culinary trends
• Committed to serving food of the highest quality
• Willing to work shifts

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

If you are the right person, what are you waiting for? Click the apply button now!

Job Description:

The Kitchen Supervisor will be responsible for overseeing a small army of kitchen staff and overseeing the day to day running of the kitchen, including cleaning the equipment, checking supplies and inventory. Supervises and coordinates activities of food preparation in the kitchen.

To be successful in this role, you should have some hands-on kitchen experience in food production, and oversee day-to-day activities while overseeing a small team of kitchen staff. Do note that we are halal certified.

Key Responsibilities:

Supervise of a small team of kitchen staff, including matters such as discipline, termination and assessment of their performance.

Train new employees on the job, and enforce strict safety guidelines.

Set daily/weekly/monthly production planning and prepare work schedule.

Handle ordering of ingredients for production usage.

Making sure the kitchen is safe and in hygienic conditions at all times.

Organizing the inventory, storage, and distribution of food supplies.

Compliance with food safety, the highest quality of food, and hygiene standards at all times.

Assist the Kitchen Manager and in all other operations as required.

Requirements:

Minimum 1-2 years’ experience as a chef, preferably for a restaurant.

Management or supervisory experience will be an added advantage.

Good communicator with leadership qualities.

Ability to multitask and work in a fast-paced environment.

Passion for food and culinary arts.

Development and Partnerships: Senior Manager

Manage and implement donor development and fundraising efforts for ACF, with a focus on the private banking sector: unlocking greater philanthropic giving, connection of donors with nonprofit organisations, and scaling support for meaningful social impact work in Asia.

Asia Community Foundation (ACF) is an independent, trusted giving platform that catalyzes funding at scale with informed, efficient grant-making for donors acting individually or collectively. Singapore-based, this charitable organisation supports individuals, families, and institutions as their trusted partner in purposeful philanthropy.

Established in 2022 by a group of philanthropists from Asia Philanthropy Circle, ACF was born out of the pressing need for a regional platform to facilitate cross-border giving in Asia. Our mission is to promote purposeful giving in Asia by connecting donors and nonprofits to achieve greater results than they could on their own. As a community, we believe that we can create positive change and address some of the most pressing socioeconomic and environmental issues facing Asia today.

Key Responsibilities:

ACF is looking for a candidate with excellent communications and interpersonal skills who is passionate about contributing to the social impact sector, with a focus on engaging private banks, their teams and their clients. This will involve engaging with Mandarin speaking prospects so fluent Mandarin will be a prerequisite. Reporting to the Development Director, the Senior Manager for Development and Partnerships will focus on deepening partnerships and driving engagement efforts as ACF continues to grow and evolve. This includes cultivating partnerships with private banks and other similar intermediaries. Nurturing pipelines, cultivating relationships with individuals, RMs and wealth planners and working in collaboration with colleagues to guide new donors through their giving process at ACF. As a lean, fast-paced start-up organisation, team members should expect to multitask in a flexible environment in order to thrive.

• Contribute to ACF’s annual donor development and fundraising plans and collaborate on execution efforts.
• Identify potential partners and manage communications with the financial institutions, consultancies and other industry intermediaries.
• Foster ongoing relationships with donors by working in consultative manner to understand needs and interests to support with strategic connection to organisations and ACF solutions as appropriate.
• Build pipelines for new donors through participation in events, workshops, and leveraging partnerships with banks, intermediaries, other organisations.
• Communicate ACF’s unique role and value in the philanthropy and social impact ecosystems.
• Contribute to managing and maintaining system for tracking proposals and progress status for new prospects and ongoing donor relationships.
• Contribute to planning and organisation of special events to support prospect development, partner education and relationship building.
• Create and maintain positive working relationships with colleagues, board members and APC team members.

Requirements:

• 5+ years’ work experience in the financial services sector: wealth management, private banking, or related client development and relationship management work.
• Demonstrated success in client development, fundraising or related work.
• Excellent English and Mandarin language communications—written, oral and listening; interpersonal, and relationship-building skills.
• Strong organisational skills and ability to self-start, make decisions and adjust to evolving situations.
• BA required, MA a plus.

Job Duties:

• Manage floor operations to ensure consistently excellent guest experience.
• Recommends and suggests specialties to guest, up sells whenever possible.
• Train and work together with service and kitchen team to build sales.
• Responsible for all ordering, inventory, stationary, stocks for daily use in outlet and manage stock levels and wastage.
• Inspects table and glassware for cleanliness and damages.
• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies.
• Present bill upon request and processes payment.
• Train staff in the outlet as and when necessary.
• Ensure that service team adheres and comply with company’s policies and procedures.
• Handle customer complaints and feedback.
• Ensuring that the handover, closing and opening procedures are completed in each shift.
• Maintain a sound knowledge of the menu and presentation standards for food and drinks.
• Support cluster managers in optimising labour usage.
• Perform any others duties as directed by the Restaurant In-Charge and Operations Manager.

Requirements:

• Min. 2 years of relevant working experience in related field
• Management or supervisory experience will be an added advantage
• Ability to thrive in fast-paced and highly energized working environment
• Mature and decisive with good business acumen
• Resourceful with excellent management and interpersonal skills
• Proficient in MS Office Applications

The Assistant Food and Beverage Manager will be responsible in assisting the Manager in all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

· Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.

· Preserve excellent levels of internal and external customer service.

· Design exceptional menus, purchase goods and continuously make necessary improvements.

· Identify customers needs and respond proactively to all of their concerns.

· Lead F&B team by attracting, recruiting, training and appraising talented personnel.

· Establish targets, KPI’s, schedules, policies and procedures.

· Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.

· Comply with all health and safety regulations.

· Report on management regarding sales results and productivity.

Minimum Qualifications

· Proven food and beverage management experience.

· Working knowledge of various computer software programs (MS Office, restaurant management software, POS).

· Ability to spot and resolve problems efficiently.

· Mastery in delegating multiple tasks.

· Communication and leadership skills.

· Up to date with food and beverages trends and best practices.

· Ability to manage personnel and meet financial targets.

· Guest-oriented and service-minded

- responsible for sourcing of stalls tenants

- in charge of cafeterias daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- possess class 3 licence

- independent and motivated individual

- time management skills

- experience in setting up of new cafeteria

- rostering of daily staff for operations