Total 189 human resource executive job vacancies in F&B / Tourism / Hospitality category in D07 Golden Mile, Middle Road

• Produce all items relating to the menu to the establishment standards to satisfy customers’ expectations. ·
• Maintain a high standard of hygiene and health and safety
• Ensure all equipment failure and hazards are reported to the Executive Chef
• Ensure a strict control on food waste and reporting any waste in the correct procedure

Job Requirement

• Must have experience with Spanish cuisine

Your main duties are as follows:

• Draw up client bookings for tables and ensure that tables are set before clients' arrival
• Manage the front desk by receiving incoming calls, greeting and attending to customers
• Inform guests about the availability of tables and direct them to the tables
• Keep records of guests who visit the restaurant
• Assist customers with answers to queries, and proffer solutions to issues within your capacity
• Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
• Ensure that clients make payment for services before they exit the restaurant
• Keep clear records of payments received and make detailed notes of balance payments
• Communicate with other staff, such as dinners, informing them of clients' bookings, needs and complaints.
• Management of e-reservations across all platforms in the company
• Adhere to hygiene and safety standards
• Adhere to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Working Hours: 6 days work week, including weekend & PH.

Management Trainee (Korean BBQ/ LiveBar / Teochew Cuisine) x 5
Working days & hours: 6days, 10hrs
Location: Clarke quay / Hillcrest Park

Responsibilities:

• Greet and assist customers
• Handle cashiering duties and banking duties
• Provide courteous and efficient food and beverage services to the customers
• Help prepare and clear the tables for restaurant patrons
• Attend and respond to customers’ needs promptly and professionally
• Assist in the serving of the menu-items to restaurant patrons at their seats
• Ensure the smooth operations of the restaurant

Management Trainee (Korean BBQ/ LiveBar / Teochew Cuisine) x 5
Working days & hours: 6days, 10hrs
Location: Clarke quay / Hillcrest Park

Responsibilities:

• Greet and assist customers
• Handle cashiering duties and banking duties
• Provide courteous and efficient food and beverage services to the customers
• Help prepare and clear the tables for restaurant patrons
• Attend and respond to customers’ needs promptly and professionally
• Assist in the serving of the menu-items to restaurant patrons at their seats
• Ensure the smooth operations of the restaurant

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Alkanaah International Tours and Travel has proudly served as the appointed General Sales Agent (GSA) for Saudia Airlines for many years. Saudia is a globally recognized airline, consistently ranked as a Five-Star Global Airline.

We are currently seeking a Reservation & Ticketing Executive to join our dynamic team.

Job Responsibilities:

• Manage bookings and walk-in inquiries, handling the full ticketing process.
• Accurately make bookings, reservations, confirmations, and amendments for passengers.
• Handle inquiries from passengers, agents, corporate clients, and BSPs via phone and email.
• Efficiently process reservations, mileage redemptions, ticket issuance, schedule changes, re-bookings, and re-issuance.
• Update and maintain member accounts in line with profile changes.
• Advise on current promotions, provide relevant programme materials, and assist with forms.
• Address feedback and complaints, coordinating with backend support to resolve any issues.
• Actively participate in strategic planning, including needs analysis and budget preparation.
• Contribute to identifying new business opportunities during team meetings.
• Coordinate ticket handling and event logistics.
• Stay informed on market trends, airline requirements, and industry changes.
• Perform other duties assigned by management, ensuring effective implementation and continuous improvement of the Quality Management System.

Job Requirements:

• Minimum of 2 years of relevant experience, with a solid understanding of airfares and reservations.
• Ability to work independently, remain patient, and perform under pressure.
• Strong team player with excellent interpersonal skills.
• Proficient in Air Ticketing and GDS (Amadeus).
• Bonus: Knowledge of the Sabre system.

We look forward to welcoming a dedicated professional to our team.

Report and assists to the Restaurant Manager in day to day restaurant operation.

Supervise the Restaurant Supervisor, Waiter / Waitress, Host / Hostess.

Set an example by reporting to duty punctually.

Maintains a high standard of personal appearance and hygiene at all times.

Assist in leading the restaurant efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.

Provide a professional and courteous service at all times and ensure that all employees follow the example.

Ensure that the place of work and surrounding area is kept clean and organised at all times.

Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.

Be knowledgeable of all services and products offered by the restaurant.

Assist in communication within the outlet and to attend weekly outlet meetings fostering teamwork.

Be knowledgeable to operate the existing POS system.

Plan daily routine checklist and station division according to the work schedule.

Report incidents that require disciplinary actions immediately to the Restaurant / Outlet Manager.

Coordinate the review of outlet’s operation updates annually as requested by the Restaurant Manager.

Support activities and cooperation with the suppliers.

Assist in carrying out scheduled inventories of products and equipment.

Undertake reasonable tasks and secondary duties as appointed by the Restaurant Manager.

Handle guest enquiries and complaints in the outlet in a courteous and efficient manner.

Ensure that the opening and closing procedures established for the outlet are followed.

Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

Must be able to work night shift and split shift

Must be able to work extra hours or weekend if needed

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

Job Description

• Managing the commercial review of finance and transaction documents.
• Supporting on pricing and commercial negotiations.
• Liaising with legal counsels and transaction participants and management transaction logistics related to closing, conditions precedent and conditions subsequent with minimal supervision.
• Managing ongoing administration requirements.
• Administering opening and ongoing administration of bank and brokerage accounts.
• Ensure compliance with regulations.

Requirements

• Legal or syndicated loans operations background.
• Minimum 3 years experience in similar role.
• Tertiary or professional qualification or experience in relevant field.
• Ability to manage multiple activities and stakeholders in parallel.
• Demonstratable ability to review finance and transaction documents.
• Legal or loans operations background.
• Team player, resilient, resourceful and results driven.
• Excellent proficiency in financial modelling and analysis.
• Excellent proficiency in English.
• Willingness to participate and support other engagements within the trust and fund administration function.

Management Trainee (Korean BBQ/ LiveBar / Teochew Cuisine) x 5
Working days & hours: 6days, 10hrs
Location: Clarke quay / Hillcrest Park

Responsibilities:

• Greet and assist customers
• Handle cashiering duties and banking duties
• Provide courteous and efficient food and beverage services to the customers
• Help prepare and clear the tables for restaurant patrons
• Attend and respond to customers’ needs promptly and professionally
• Assist in the serving of the menu-items to restaurant patrons at their seats
• Ensure the smooth operations of the restaurant

Job Description & Requirements

Main Duties:

• Manage operations of Foodshop according to company policies and guidelines
• Provide strong leadership
• Provide excellent customer service
• Ensuring consistently high standards of hygiene, cleanliness and food safety
• Handle complains with care
• Any other ad hoc duties assigned by the management.

Requirements:

· Willing to work on shift and weekend duties

· Able to work in non-airconditioned foodshop

· Minimum 2 years F&B operations experience

Job Description:

• Maintain excellent relationships with customers, ensure customer satisfaction,
• Maintaining high standards of hygiene; practise workplace safety at all times,
• Always adhere and abide to all company policies and procedures,
• With F&B background in middle management roles and responsibilities,
• To oversee outlet operations and ensure that all SOPs are strictly complied with,
• Plan staffing schedules and resolve outlet operational issues,
• Lead and motivate staff in achieving sales targets and customer satisfaction,
• Assist in adhoc duties as and when required.

Requirements:

• Good problem solver and self-confidence in decision making,
• Positive working attitude with good communication skills,
• Good leadership and organization skills,
• Minimum 5 years of relevant experience in the F&B industry.

Job Description:

• Maintain excellent relationships with customers, ensure customer satisfaction,
• Maintaining high standards of hygiene; practise workplace safety at all times,
• Always adhere and abide to all company policies and procedures,
• With F&B background in middle management roles and responsibilities,
• To oversee outlet operations and ensure that all SOPs are strictly complied with,
• Plan staffing schedules and resolve outlet operational issues,
• Lead and motivate staff in achieving sales targets and customer satisfaction,
• Assist in adhoc duties as and when required.

Requirements:

• Good problem solver and self-confidence in decision making,
• Positive working attitude with good communication skills,
• Good leadership and organization skills,
• Minimum 5 years of relevant experience in the F&B industry.

Job Description:

• Maintain excellent relationships with customers, ensure customer satisfaction,
• Maintaining high standards of hygiene; practise workplace safety at all times,
• Always adhere and abide to all company policies and procedures,
• With F&B background in middle management roles and responsibilities,
• To oversee outlet operations and ensure that all SOPs are strictly complied with,
• Plan staffing schedules and resolve outlet operational issues,
• Lead and motivate staff in achieving sales targets and customer satisfaction,
• Assist in adhoc duties as and when required.

Requirements:

• Good problem solver and self-confidence in decision making,
• Positive working attitude with good communication skills,
• Good leadership and organization skills,
• Minimum 5 years of relevant experience in the F&B industry.

Responsibilities

Oversees the set-up and operation of a station/section in the F&B outlets.

Assists Restaurant Manager to ensure achieve highest service standard / guests sastisfaction

Provides excellent service at all times to all of our guests. Cultivate service mindset to the team members through daily briefing / regular training

Possess extensive knowledge of food & beverage menusincluding liquors and cocktails.

Serves food in in a timely and efficient manner.

Ensures cleanliness and work safety in food preparation and service areas.

Handles complaints and reports to the managers for proper follow up.

Any other ad-hoc assignments

Requirements

A team player, Proactive and innovative

Excellent communication and interpersonal skills

Possesses certifcate or diploma in hospitality or related field

Proficiency in MS Office

Service oriented

We're on the lookout for enthusiastic individuals to join our team as F&B Executive! This is a fantastic opportunity for those who have passion for the F&B industry and want to be part of a vibrant team.

JOB DETAILS:

➡ Position: F&B Executive.

➡ Location: 600 N Bridge Rd, Parkview Square (3 min Walking distance from BUGIS MRT)

➡ Salary: $2400-2600

➡ 5 Working days per week. (including weekends and PH)

➡ 2 Shifts per day roster (opening & closing)

An F&B Executive is responsible for:

• The F&B Executive will report to the (Assistant) Restaurant Manager/ Assistant General Manager.
• Provides exceptional service at all times, looking for ways to exceed guest expectations.
• Ensure that all standard procedures, rules, and regulations, quality of service and sequence of service are highly implemented.
• Abide by all rules, regulations, policies and procedures of the company.
• Report on time and be professionally ready for operations everyday, following all personal hygiene, appearance, and grooming standards set by the company.
• Be a guiding example for the more junior team members of the company.

Key Responsibilities:

• To promote and maintain a positive working relationship at all times with all colleagues.
• To demonstrate a complete undertanding of company policies and procedures and service standards.
• To have full knowledge of the menu and beverage lists and all other special promotions taking place within the company.
• To handle any guest feedback in an appropriate manner ensuring the guest leave the outlet completely satisfied.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment.

Join our team and make a difference! This is your chance to gain hands-on experience in the Amazing F&B world, learn new skills, and kick-start a fulfilling career in the F&B industry. Apply today and bring your passion to our friendly, dynamic team!

ALPHA HR PTE Ltd. | EA License No. 24C2354

Lee Mong Yang Alex | EA Reg No. R24123784

We're on the lookout for enthusiastic individuals to join our team as Senior F&B Executive! This is a fantastic opportunity for those who have passion for the F&B industry and want to be part of a vibrant team.

JOB DETAILS:

➡ Position: Senior F&B Executive.

➡ Location: 600 N Bridge Rd, Parkview Square (3 min Walking distance from BUGIS MRT)

➡ Salary: $2600-3000

➡ 5 Working days per week.(inclduing weekends and PH)

➡ 2 Shifts per day roster (opening & closing)

A Senior F&B Executive is responsible for:

• The Senior F&B Executive will report to the Assistant General Manager and Floor Supervisors.
• Senior F&B Executive will facilitate an excellent guest experience by ensuring exceptional products and services at all times.
• Provides exceptional service at all times, looking for ways to exceed guest expectations.
• Ensure that all standard procedures, rules and regulations, quality of service and sequence of service are highly implemented.
• Support any activities of the management.
• Be a guiding example for the more junior team members of the company.

Key Responsibilities:

• To promote and maintain a positive working relationship at all times with all colleagues.
• To demonstrate a complete understanding of company policies and procedures and service standards.
• To have full knowledge of the menu and beverage lists and all other special promotions taking place within the company.
• To handle any guest feedback in an appropriate manner ensuring the guest leave the outlet completely satisfied.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment.

Join our team and make a difference! This is your chance to gain hands-on experience in the Amazing F&B world, learn new skills, and kick-start a fulfilling career in the F&B industry. Apply today and bring your passion to our friendly, dynamic team!

ALPHA HR PTE Ltd. | EA License No. 24C2354

Lee Mong Yang Alex | EA Reg No. R24123784

• To perform weekly and daily ordering of ingredients for individual sections.
• Supervise all bakery activities to ensure dishes are prepared in accordance to the established recipes.
• Prepare mise-en-place/ingredients and ensure smooth day-to-day operations.
• Ensure the highest standard of cleanliness in the kitchen at all times.
• Train new employees in order to ensure consistency in food presentation, taste and texture.
• Appraise the performance of the subordinate and make recommendations for promotions or other actions.
• Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers.
• Set-up for new restaurant.
• Make reports on all matters pertaining to kitchen operation.
• Menu Planning & costing
• Creating new product and recipes
• Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

Job Requirements

• Minimum 5 years working pastry experiences in F&B industry
• Certificate/Diploma in Food and Beverage / Hospitality Management
• Possess WSQ Hygiene Certificate is an advantage
• Able to do shift work, including weekends and public holidays
• Good organizing skills and able to communicate well.
• Work well with others and when under pressure
• Attention to detail and ability to identify and solve problems.
• Fluent in Japanese language as need to liase with Japan Franchisor

JOB SUMMARY

Accountable for overall success of the daily pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all pastry food preparation areas.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area; or
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years of experience as Executive Pastry Chef / Pastry Chef in the hotel industry.

CORE WORK ACTIVITIES

Leading the Discipline Teams

• Supervises and manages employees; understands employee positions well enough to perform duties in employees' absence.
• Supervises and coordinates activities of cooks and workers engaged in pastry preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Ensures and maintains the productivity level of employees.
• Supervises pastry preparation shift operations.
• Communicates performance expectations in accordance with job descriptions for each position.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Represents the property in media events as needed.
• Facilitates pastry classes for customers and the community.

Ensuring Culinary Standards and Responsibilities are Met

• Develops, designs, or creates new ideas and items for pastry kitchen.
• Follows proper handling and right temperature of all food products.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Ensures employees maintain required food handling and sanitation certifications.
• Ensures compliance with all applicable laws and regulations regulations.
• Assists the Executive Chef with menu development associated with pastry.
• Operates and maintains all department equipment and reports malfunctions.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Assists in determining how food should be presented and creates decorative food displays.

Ensuring Exceptional Customer Service

• Monitors and provides service behaviors that are above and beyond for customer satisfaction.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Responds to and handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Maintaining Culinary Goals

• Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
• Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work.
• Supports procedures for food and beverage portion and waste controls.
• Purchases appropriate supplies and manage inventories according to budget.
• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
• Ensures property policies are administered fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

CORE WORK ACTIVITIES

Assisting in Leading Kitchen Operations for Property

• Provides direction for all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures property policies are administered fairly and consistently.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.
• Establishes goals including performance goals, budget goals, team goals, etc.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Manages department controllable expenses including food cost, supplies, uniforms and equipment.
• Participates in the budgeting process for areas of responsibility.
• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.
• Monitors the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures employees maintain required food handling and sanitation certifications.
• Maintains purchasing, receiving and food storage standards.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Ensures employees are treated fairly and equitably.
• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
• Administers the performance appraisal process for direct report managers.
• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Manages employee progressive discipline procedures for areas of responsibility.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 12 years’ relevant experience with at least 5 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language would be an advantage.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Possesses good working knowledge of budgets, forecasting, profit and loss statements.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyzes and resolves problems, and exercises good judgment.
• Prioritizes and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Flexible and able to embrace and responds to change effectively.
• Attentive to details including grooming standards and obsessed by quality and service excellence / guest experience / emotional luxury.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

The Senior Executive/Assistant Manager (Integrated Marketing), will support the execution of institutional branding and social media initiatives to enhance National Gallery Singapore's presence and engagement. This role involves coordinating campaigns, creating content, managing platforms, and providing operational support to achieve integrated marketing goals.

Responsibilities:

• Assist in institutional branding efforts to target specific customer segments through a range of online-to-offline (O2O) marketing channels, with the overarching goals of enhancing brand awareness and increasing both online and offline visitation to the Gallery.
• Develop and implement comprehensive social media campaigns aligned with the Gallery's objectives and audience segments to enhance brand visibility and engagement.
• Create and curate engaging, high-quality content, including text, images, and videos, for social media platforms such as Facebook, Instagram, TikTok, X (Formerly Twitter), and YouTube to achieve social media KPIs.
• Manage and maintain social media platforms such as Facebook, Instagram, TikTok, WeChat, X (Formerly Twitter), and YouTube, including daily monitoring, posting, and responding to comments and inquiries to maintain a positive and interactive social presence for the Gallery.
• Use social media management tools and analytics to track, analyse, and report key performance indicators and optimize content to increase engagement and ROI.
• Identify and engage with influencers, artists, and communities to expand our online reach and explore collaborations on content creation that resonates with the Gallery's audience and objectives.
• Stay updated with emerging social media trends, platforms, and best practices and incorporate insights into social media strategy and campaigns for improvement and growth.
• Conduct regular competitor analysis and benchmarking to identify opportunities and stay ahead of industry trends.
• Leverage User Generated Content to enhance the Gallery's online presence and engagement with our visitors.

• Undergraduate degree or diploma in Marketing, Business, Communications, Arts, Social Sciences, or a related field.
• 1 to 3 years of relevant experience in social media management, preferably in a professional or corporate environment.
• Strong understanding and familiarity with social media platforms, including Facebook, Instagram, TikTok, WeChat, X (formerly Twitter), and YouTube.
• Experience in creating engaging content, filming, and video editing specifically for social media.
• Proficiency in tracking and analysing social media metrics such as follower growth, engagement rates, and content optimization.
• Fluency in English is required; proficiency in Mandarin is highly preferred.
• Awareness of current social media trends and the ability to adapt strategies accordingly.
• Strong interpersonal and communication skills, both written and oral.
• Exceptional organisational and analytical abilities with a high level of attention to detail.
• Effective time management and ability to prioritise tasks in a fast-paced, dynamic environment.
• Passion for the arts and culture sector is a plus.

This role involves supporting the team in maintaining systems and processes that facilitate various services to ensure smooth hospital operations and service delivery, while also providing general assistance with operational matters related to Allied Health and Operations.

What you'll be doing

• Support linen and laundry operations by ensuring adequate stock levels for the wards, collaborate with the infection control team for inspections.
• Assist therapists with SMF applications, mobility device orders, and funding claims to the Ministry of Health
• Support the team with contract management by generating monthly reports to monitor expenses, performance satisfaction, and ensuring quality and continuous improvement
• Track the expiry and renewal of all service and maintenance contracts, including sourcing quotations and preparing vendor evaluations
• Facilitate inpatient meal processes to enhance food quality and patient experience
• Addressing feedback from ward staff, patients, and their families
• Help develop and maintain a filing system for existing and new services and pilot project, contributing to the establishment of effective work processes and operational procedures

What we're looking for

• Bachelor Degree level and above in related studies
• 5 - 6 years of experience in similar setting, preferably in Hospital setting

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

We are expanding and looking for resourceful, energetic talents to join our team. If you are a great team player with a good sense of responsibility we would love to get in touch with you.

Roles and Responsibilities

Roles and responsibilities include but are not limited to :

· Support the Manager in the planning, implementation and executive of all aspects of an event;

· Serve as a secondary contact for customers

· Assist to plan and administer the events, run pre/post meetings in preparation for the event

· Establish and maintain effective working partnerships with all relevant stakeholders and business partners

· Take on any other responsibility as assigned

Job Requirements

· Responsible, observant with great attention to details and strong work ethics

· Has good organised administrative skills and is able to write reports

· Has industry knowledge

· Conduct market profiling and research

· Documenting project processes and outcomes

· Engage in service innovation initiatives

· Able to commit for minimum of 1 year at least

Qualifications and Experience

· Degree holder preferred or a minimum Diploma holder

· At least 2 years of experience in service or hospitality industry

· Has strong administrative and presentation skills

· Positive, energetic and able to work under pressure

· A team player with excellent problem solving abilities

Career Level and Benefits

· Salary Range (if required) depends on qualification and experience

· After probation, annual leave, medical leave and performance bonus

Successful candidates will be offered a salary package which will commensurate with their experience and qualification. Moreover, they will also be considered for career development and advancement opportunities