Job Title: Scrum Master & Business Analyst

Job Summary:

We are seeking a dedicated Scrum Master & Business Analyst to join our software development team. This hybrid role involves facilitating Agile practices and performing business analysis to ensure the successful delivery of high-quality web application systems.

Scrum Master Duties:

• Facilitate Scrum Events: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Coach Agile Practices: Guide the team in Agile methodologies and ensure adherence to Scrum principles.
• Remove Impediments: Identify and eliminate obstacles that hinder the team’s progress.
• Manage Scrum Artifacts: Maintain the product backlog, sprint backlog, and burndown charts.
• Stakeholder Communication: Serve as the point of contact between the development team and external stakeholders.

Business Analyst Duties:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements.
• User Stories: Create detailed user stories and acceptance criteria.
• Process Analysis: Analyze and document current business processes and workflows.
• Solution Design: Work with the development team to design solutions that meet business needs.
• Testing and Validation: Prepare the test plans and test cases following with execution of the test cases to ensure solutions meet requirements.

Skills and Qualifications:

• Experience: Proven experience as a Scrum Master and Business Analyst in software development.
• Agile Knowledge: Deep understanding of Agile frameworks, particularly Scrum.
• Technical Skills: Familiarity with web application development and related technologies.
• Analytical Skills: Strong analytical and problem-solving abilities.
• Communication: Excellent communication and interpersonal skills.
• Certification: Certified Scrum Master (CSM) or similar Agile certification is preferred.

Preferred Attributes:

• Leadership: Ability to lead and motivate a team.
• Adaptability: Flexibility to adapt to changing project requirements.

Detail-Oriented: Keen attention to detail and a commitment to quality

5 day week at AMK area

Singaporean Only

Maestro HR

damien lee tian hong

R1106726

16C8462

United Medicare Centre (UMC) is a leading private nursing home providing trusted care and quality life since 2003.

We are looking for a candidate to support the company mission by providing leadership for daily operations and high standard of services to our residents and their families.

Responsibilities:

• Provide leadership day-to-day operations of non-clinical activities in the company portfolio of Nursing homes including Front desk admin/clinical logistic management eg store, procurement, transport.
• Ensure compliance with all health, safety, and regulatory requirements.
• Collaborate with clinical and operation heads to ensure optimal operations within the nursing homes.
• Analyse department performance and implement improvements as needed to achieve operation and financial targets

Qualifications and requirements

• Degree or Diploma in hospitality management, Business Administration, or a related field.
• Minimum of 5 years of experience in hotel or hospitality operations management
• Excellent communication and interpersonal skills.
• Commitment to delivering high-quality service to partners and customers

Helmed by Chef-Owner Emmanuel Stroobant, Saint Pierre is a Two Michelin-starred contemporary French restaurant in Singapore with a history of fine dining excellence since 2000. Underpinning Chef Emmanuel’s signature style of modern French cuisine with an Asian accent is an ongoing pursuit to achieve balance, precision and flavour.

Located at One Fullerton, Singapore, the French fine dining restaurant boasts one of the best views of the city, with a floor-to-ceiling panorama of the Marina Bay waterfront.

We are now looking for a Captain Sommelier to join us in our service team.

Job Summary:

Assist in managing daily operations, ensuring excellent customer service, and upholding the highest standards of quality and efficiency.

Job Responsibilities:

Oversee daily restaurant operations, ensuring smooth service and adherence to company standards.

Support hiring, training, and mentoring of staff; manage shift schedules; and foster a positive and motivated work environment.

Welcoming guests, guiding them through the menu, and ensuring their needs are met throughout the dining experience.

Ensure exceptional guest experiences by resolving complaints, addressing feedback, and maintaining quality service.

Prepare the dining area, including setting tables according to fine dining standards, ensuring tableware is polished and arranged neatly.

Monitor stock levels, order supplies, and manage vendor relationships.

Engage with guests, responding to inquiries or requests in a polite and professional manner.

Manage feedbacks and guests' requests professionally.

Enforce health, safety, and hygiene regulations, ensuring the restaurant meets all legal requirements.

Collaborate with the management team on promotions, events, and strategies to boost sales and customer engagement.

If you are keen to join us, please submit in your application via MyCareersFuture

§ Candidate is the in charge of the overall supervision an entire organization

§ Assist with operations may require to carrying loads>20kg

§ Assist with loading and unloading items from vehicles

§ Ensure timely delivery of logistical items

§ Plan, develop and implement innovative sales and marketing campaign, promotion and merchandising programs which will improve visibility and profitability.

§ Building and maintaining good working relationships with clients.

§ Strategies and implementing short-, medium- and long-term development plans to maintain and grow the business.

§ Develop and mappings of channels for all business segments.

§ Receive and release goods in the correct quality and quantity

§ Labelling, move and store goods according to protocols

§ Perform inventory checks on a regular basis

§ Inspect goods and ensure that they are in good condition in a timely manner

§ Ensure that the inventory management system is updated

Requirements

§ Bachelor's or Master degree in Sale & Marketing, Business Administration, or related field.

§ CLASS 3 License is preferred with good track record

§ ADP Permit will be added advantage

§ Physically fit in order to carry heavy objects

§ Independent and able to take initiative

§ Good coordination and organisation skills

§ Possesses good time management

§ Able to work well in a team

§ Experience in management may be advantageous.

§ Strong analytical, organizational, and creative thinking skills.

§ Excellent communication, interpersonal, and customer service skills.

§ Knowledge of data analysis and report writing.

§ The ability to understand and follow company policies and procedures.

§ Execute other ad-hoc duties as required by the management from time to time

§ The ability to work under pressure

§ Willing to work within opening hours (e.g Evenings, weekends & Public holidays)

§ Willing to work multiple shifts

Please note that only shortlisted candidates will be notified.

Job Requirement

• Work Week: 6 days per week

• Work Hours: 7PM - 3AM (1hour break)

• Locations: Boon Keng / Geylang

• Relevant Experience : 6-8 years

• Gross Salary Range: $6,000 - $8,000

Job Scope

• Work with chefs for efficient provisioning and purchasing of supplies.

• Estimate food and beverage costs.

• To lead the team on each shift and ensure the company service standards are upheld.

• Operational Oversight: Manage daily restaurant operations, including staff performance, guest experience, and service quality.

• Financial Management: Oversee budgeting, cost control, and financial performance to ensure profitability.

• Customer Satisfaction: Ensure guests have an outstanding dining experience; resolve any complaints promptly.

• Staffing & Training: Hire, train, and schedule employees, and provide ongoing development and support.

• Maintain Standards: Ensure the restaurant adheres to quality standards in food, service, cleanliness, and safety.

• Inventory & Supplies: Oversee inventory management and ensure timely ordering of supplies, food, and beverages.

• Marketing & Promotions: Plan and execute marketing activities to increase business and drive customer traffic.

• Health & Safety Compliance: Ensure compliance with local health, safety, and legal regulations, including fire and food safety.

• Collaboration: Work with other departments to achieve overall business goals.

• Reporting: Provide regular reports on restaurant performance, including financials, staffing, and guest satisfaction.

Applicant has to be team player and should be able to work on weekends . applicant has to have a knowledge of wines and cocktails . Knowledge of indian cuisine is a must . Making of menu with the executive chefs and bringing in groups will be an added advantage. Working on weekends is a must . Applicant will report to directort

§ Candidate is the in charge of the overall supervision an entire organization

§ Assist with operations may require to carrying loads>20kg

§ Assist with loading and unloading items from vehicles

§ Ensure timely delivery of logistical items

§ Plan, develop and implement innovative sales and marketing campaign, promotion and merchandising programs which will improve visibility and profitability.

§ Building and maintaining good working relationships with clients.

§ Strategies and implementing short-, medium- and long-term development plans to maintain and grow the business.

§ Develop and mappings of channels for all business segments.

§ Receive and release goods in the correct quality and quantity

§ Labelling, move and store goods according to protocols

§ Perform inventory checks on a regular basis

§ Inspect goods and ensure that they are in good condition in a timely manner

§ Ensure that the inventory management system is updated

Requirements

§ Bachelor's or Master degree in Sale & Marketing, Business Administration, or related field.

§ CLASS 3 License is preferred with good track record

§ ADP Permit will be added advantage

§ Physically fit in order to carry heavy objects

§ Independent and able to take initiative

§ Good coordination and organisation skills

§ Possesses good time management

§ Able to work well in a team

§ Experience in management may be advantageous.

§ Strong analytical, organizational, and creative thinking skills.

§ Excellent communication, interpersonal, and customer service skills.

§ Knowledge of data analysis and report writing.

§ The ability to understand and follow company policies and procedures.

§ Execute other ad-hoc duties as required by the management from time to time

§ The ability to work under pressure

§ Willing to work within opening hours (e.g Evenings, weekends & Public holidays)

§ Willing to work multiple shifts

Please note that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

§ Candidate is the in charge of the overall supervision an entire organization

§ Assist with operations may require to carrying loads>20kg

§ Assist with loading and unloading items from vehicles

§ Ensure timely delivery of logistical items

§ Plan, develop and implement innovative sales and marketing campaign, promotion and merchandising programs which will improve visibility and profitability.

§ Building and maintaining good working relationships with clients.

§ Strategies and implementing short-, medium- and long-term development plans to maintain and grow the business.

§ Develop and mappings of channels for all business segments.

§ Receive and release goods in the correct quality and quantity

§ Labelling, move and store goods according to protocols

§ Perform inventory checks on a regular basis

§ Inspect goods and ensure that they are in good condition in a timely manner

§ Ensure that the inventory management system is updated

Requirements

§ Bachelor's or Master's degree in Sale & Marketing, Business Administration, or related field.

§ CLASS 3 License is preferred with good track record

§ ADP Permit will be added advantage

§ Physically fit in order to carry heavy objects

§ Independent and able to take initiative

§ Good coordination and organisation skills

§ Possesses good time management

§ Able to work well in a team

§ Experience in management may be advantageous.

§ Strong analytical, organizational, and creative thinking skills.

§ Excellent communication, interpersonal, and customer service skills.

§ Knowledge of data analysis and report writing.

§ The ability to understand and follow company policies and procedures.

§ Execute other ad-hoc duties as required by the management from time to time

§ The ability to work under pressure

§ Willing to work within opening hours (e.g Evenings, weekends & Public holidays)

§ Willing to work multiple shifts

Please note that only shortlisted candidates will be notified.

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Restaurant Guest Service Manager

(Western Cuisine - Fast Casual Diner)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

About Us

SPH Media’s mission is to be the trusted source of news and lifestyle content in Singapore and Asia.

One of our core purposes is to produce credible, balanced, and objective news and analysis, always with a view to uphold the public good and fostering an informed, engaged citizenry.

We welcome talented individuals to join us and grow a career in a vibrant and collaborative environment built around a culture of respect and inclusivity.

As an employer, we are committed to rewarding our people fairly and developing them in their careers.

About the Role

The Manager in the ST Outreach and Engagement team will conceptualise, plan and execute events and the publicity plan for The Straits Times, based on objectives, target audience and requirements.

In this role, your key responsibilities include, but are not limited to the following:

EVENTS

• Be responsible for managing events from start-to-finish (from conceptualising and programming to scheduling, marketing, budgeting, venue-sourcing, developing customer journey plan and producing post-mortem reports)
• Work with internal and external stakeholders to drive event deliverables
• Work with external vendors to execute events efficiently and effectively
• Work with various teams to deliver on targets and ensure that metrics are measured and met
• Ensure sponsor/ partner agreements, and deliverables/ entitlements are fulfilled
• Ideate new ways to make events more engaging
• Ensure events are compliant with policies and guidelines
• Be present on-site to run the event and to ensure operational efficiencies

PUBLICITY & MEDIA MANAGEMENT

• Be responsible for developing and executing marketing strategies, overseeing publicity campaigns, and crafting compelling content to captivate our target audience. This role requires a blend of creative thinking, leadership skills, and hands-on expertise in marketing and copywriting.
• Develop and implement the integrated marketing and communication plans for the respective events
• Craft and edit high quality copy for use on different assets and platforms
• Track, analyze, and report on campaign performance, making data-driven recommendations for improvement.
• Work with internal and external stakeholders to drive deliverables
• Be in charge of surveys and feedbacks for all events - from crafting the questions to analysing results
• Manage media requirements for the various events

Job Requirements

• Relevant diploma or degree
• Minimum 8 years of relevant experience in events management, marketing, engagement and outreach
• Excellent communication and interpersonal skills
• Strong organisational and project management skills
• Experience in public relations and media handling
• Detail-oriented
• Critical thinking and problem-solving skills
• Comfortable with working both independently and collaboratively
• Able to multitask and handle multiple projects simultaneously
• Able to work under pressure and meet tight deadlines
• Comfortable with cross-functional work
• Proficient in both Google Workspace and Microsoft Office Suite

This role is on a 1-year temporary contract.

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Position Overview:

The restaurant manager is responsible for overseeing all aspects of the restaurant's operations, ensuring the delivery of exceptional customer service, maintaining high standards of quality, and maximizing profitability. They will lead a team of staff members, manage inventory, handle administrative tasks, and ensure compliance with health and safety regulations.

Requirements:

· Proven relavant experience as a restaurant manager or similar role.

· Strong leadership and management skills.

· Excellent communication and interpersonal abilities.

· Ability to work under pressure and in a fast-paced environment.

· Knowledge of restaurant operations, including food and beverage service, kitchen management, and customer service.

· Familiarity with health and safety regulations and food hygiene standards.

· Proficiency in computer applications such as Microsoft Office and restaurant management software.

· Flexibility to work evenings, weekends, and holidays as needed.

· Degree or diploma in hospitality management or related field is preferred.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies.

• Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste.

• Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks of supplies in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales report

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

Job Description & Requirements

Roles & Responsibilities

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Main Duties and Responsibilities

We are seeking an experienced dynamic individual to join us as our Hotel Manager for the Resort. Joining as part of Mandai Rainforest Resorts by Banyan Tree’s pre-opening team, the incumbent will be a strategic leader with passion for excellence in guest service with strong understanding of luxury hospitality standards.

The ideal candidate should have a strong background in the hospitality industry, particularly in establishments of the same standing, and an uncompromising commitment to maintaining standards and exceeding guests’ expectations.

Key Responsibilities

Operational Leadership:

• Oversee our Resort’s operations, including front office, housekeeping, food and beverage, and guest services.
• Provide guidance and assistance to all departments, helping them to meet their objectives and the Resort’s standards.
• Ensure that all departments work closely to deliver a seamless luxury experience.

Guest Experience & Retention:

• Lead and manage the delivery of exceptional guest service.
• Resolve guest complaints and issues promptly and effectively, maintaining high levels of guest satisfaction and loyalty.
• Foster strong and good relationships with VIP guests, corporate clients, and travel partners.
• Implement programs to enhance guest loyalty and encourage repeat business.

Staff Management:

• Recruit, train, and manage hotel staff, including department heads and front-line employees.
• Foster a positive work environment that promotes teamwork, professional development, and high performance.

Financial Management:

• Develop and manage the Resort’s budget, including forecasting, expense control, and revenue management.
• Monitor financial performance, implement cost-saving measures, and drive profitability.

Quality Assurance:

• Maintain and enforce the hotel's quality standards and procedures.
• Conduct regular inspections and audits to ensure compliance with Resort’s standards and industry regulations.

Marketing and Sales:

• Collaborate with the Sales & Marketing team to develop and execute strategies to attract and retain guests.
• Monitor market trends, competitor activities, and guest feedback to identify opportunities for growth.

Strategic Planning:

• Develop and implement strategic plans to enhance the hotel's reputation, increase market share, and achieve business goals.
• Provide insights and recommendations to senior management for continuous improvement.

Health and Safety:

• Ensure compliance with health, safety, and sanitation regulations.
• Implement and oversee emergency response procedures and staff training programs.

Job Requirements

• Bachelor’s Degree in Hospitality Management, Business Administration or related field.
• Minimum of 10 years’ experience in hotel management, Pre-Opening experience will be advantageous.
• Strong leadership and team management skills with a proven track record of managing a hotel or resort.
• Must be able to handle difficult situations with tact and high diplomacy
• Strong proficiency in budgeting and forecasting.
• Excellent knowledge of luxury hospitality trends, standards and practices.

We are seeking an experienced and dynamic F&B Outlet Manager to oversee the day-to-day operations of our outlet. The ideal candidate will have a strong background in food and beverage management, excellent leadership skills, and a passion for delivering exceptional customer service.

Location: Katong / Outram Park

Working Hours: 5 / 6 days work week packages available

Cuisine: Hongkong Food & Dessert

Job Description:

• Oversee daily operations to ensure efficiency and compliance with company standards.
• Address and resolve customer complaints or issues promptly and professionally.
• Managing of daily sales transactions and cash float.
• Ensure daily quality of the food served.
• Monitor inventory levels and coordinate with suppliers to ensure availability of stock
• Plan staff schedule
• Manage the outlet's budget, including sales forecasting and expense control.
• Monitor and analyze sales performance to identify growth opportunities.
• Drive customer engagement through in-store initiatives and events.
• Maintain cleanliness, hygiene, and safety standards in the outlet
  

Job Requirements:

• Proven experience as an F&B Outlet Manager or in a similar leadership role in the food and beverage industry.
• Strong knowledge of food safety and hygiene regulations.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a team to achieve high performance.

Job Duties:

· Handle the generation and management of invoices, accounts, corporate filings and

reporting for CPF, GST, IRAS, ACRA, MOM.

· Assist management with written and verbal communication in English and

Mandarin.

· Process orders and generate invoices

· Conduct monthly stock counts

· Perform scanning and filing tasks

· Assist with monthly journal entries and related financial tasks.

· Perform general administrative tasks and provide support for ad hoc assignments as required.

Working Hours: 9.00am to 6.30pm

Working days: 5 days work week

Working location: Mountbatten

Requirement:

• Possess a minimum of NiTEC or certificate in Accounting, Business Administration or equivalent
• Preferably with at least 2 years experience in related field
• Only Singaporeans

Processing, sorting, filing & data entry of various accounting documents to be used for Financial Statements’ generation. Maintenance & record keeping of attendance, incentives and benefits including payroll processing. Assist in the administration of Accounts & HR policies.

Performance Area 1: Documentation

Tasks:

1. Maintain complete records of employees in various HR softwares.

2. Compilation of supporting documents for all accounting transactions

3. Maintain all files in an organized manner.

Performance Area 2: Accounting Support

Tasks:

1. Data entry of suppliers Invoice and reconciliation of Statement of Accounts from suppliers.

2. Prepare Statement of Accounts for Customers & follow up collections.

Maintain proper records of cash and cheque collections; prepare debt collection status report

and Aged Receivable Report.

3. Prepare Payment Voucher to suppliers and creditors

4. Maintain, record and disburse petty cash and prepare related summary reports.

Performance Area 3: HR & Administrative Support

Tasks:

1. Assist in full spectrum of Accounts & HR administration.

2. Record keeping and monitoring of attendance, workers’ overtime, leave entitlements, benefits and other incentives. Prepare related reports for management review and for payroll processing

3. Assist in orientation of newly joined employee.

4. Maintain employee personal records in the HR Software and update workers details to be used in the Operations Department.

5. Assist in MOM issues, workers courses, workers’ medical appointment and others.

6. Prepare and calculate monthly payroll for workers.

7. Monitor and handle the upkeep of company’s vehicles like insurance, road tax, repairs etc.