Total 3,733 human resources manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Descriptions

• Manage and oversee the smooth flow of operations in the restaurant
• Supervise and train staff including delegating of duties and manpower planning, and provide support whenever required
• Ensure the call-in and online reservations are well taken care of
• Handle and deliver orders accurately
• Inform the Kitchen and Wait Staff of any special food requirements or change of orders
• Ensure good customer service standards and strive for a memorable dining experience for guests
• Manage and address customers’ feedback and complaints promptly
• Explain to guests the menu items and restaurant background
• Offer recommendations when needed
• Recommend wine options
• Create and update drink menus
• Monitor inventory and stock levels
• Optimise beverage sales and profitability
• Maintain highest standard of cleanliness in the restaurant

Job Requirements

• Diploma in Hospitality, Hotel Management, or equivalent
• At least 5 years proven work experience as a Front of House, or a similar role in the Hospitality industry
• Good knowledge in wine
• Strong leadership skills
• Excellent communication and interpersonal skills
• Good time management and organizational skills
• Well-groomed individual with a positive personality
• Restaurant is closed on Sunday
• 5 off days in a month

Working hours

• 2pm-11pm, Sunday Off. 6 days a week

Baker Tilly in Singapore

Baker Tilly is a full-service accounting and advisory firm that offers industry specialised services in assurance, tax and advisory. With a focus on serving entrepreneurs, family-owned business, not-for-profits to public-listed companies, we help our clients plan for the future.

The Governance and Risk Team in Baker Tilly is a dynamic and fast expanding team within the Advisory Practice which prides itself in delivering high standards of professional services to clients. The services that we offer include:

• Internal audit outsourcing/ co-sourcing
• Enterprise risk management
• Forensic/ investigative reviews
• Business processes, strategy and management consulting
• ESG & sustainability consulting

We are the trusted advisor to many public listed companies in Singapore, Hong Kong and beyond. These clients span from family owned enterprises, multinationals, small and medium enterprises to not for profit organizations. They belong to varied industries and operate in many jurisdictions across the world. We consider the circumstances that are unique to every client and tailor our recommendations in a way that seeks to exceed the expectations of the client.

We are an equal opportunity employer, committed to diversity and inclusion, offering a work environment free from discrimination and harassment. Our dedication to employees, offering opportunities for challenges and growth, celebrating team and individual achievements, creates boundless opportunities for our employees to shine. A highly collaborative culture defines who we are and we strive to maintain a culture that facilitates sharing, candour, growth and encouraging our employees to become the best version of themselves.

The Role

As part of our growing Governance and Risk Advisory Practice, we are inviting highly talented individuals to join us as a Governance & Risk - Engagement Manager to deliver the following high quality professional services to our clients:

• Internal Audit (Co-sourcing/Outsourcing)
• Pre-IPO Internal controls assessment
• Sarbanes Oxley Reviews
• Third party business processes assurance
• Enterprise Risk Management
• Business Processes Consulting
• Investigations

Responsibilities

• Managing portfolio of diverse clientele.
• Leading project teams.
• Executing advisory engagements.
• Client servicing.
• Business/practice development.
• Coaching and staff development

Requirements

• Relevant Bachelor’s degree or diploma.
• At least 4 years of post-qualifying experience
• Excellent oral and written communication skills.
• Strong ability to adapt and desire to excel in a fast-paced working environment.
• Willingness to work on cross border engagements.

Above market competitive total remuneration and training will be provided for the right candidate.

To apply, please email your CVs to [email protected]

Job Summary:

The service talent's main function is to promote the restaurant and ensure guest satisfaction through developing and maintaining a strong team environment with an emphasis on guest satisfaction and delivery of prompt and courteous service.

Job Responsibilities:

• Provide high-quality customer service to guests
• Serving customers of food and beverage
• Ensure sufficient stocks for daily operations
• Report for duty on time and neatly groomed
• Perform opening and closing duties
• Ensure that workstations are set up before the shift commences
• Have full knowledge of the menu to recommend specific items to guests.
• Maintain cleanliness and housekeeping of work areas

Job Requirements:

• Min. 2 years of service experience is preferred
• Good work ethic and willingness to learn
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

This role leads the International Relations function of SBF, working closely with the Singapore business community to develop and forward its interests for cross-border trade and investment policies and regulations at international platforms such as the APEC Business Advisory Council, International Chambers of Commerce (ICC), Business 20, World Trade Organisation, East Asia Business Council, and Asia Business Summit.

Job Responsibilities:

• Investigate issues of concern and interest to the Singapore business community, co-create solutions, and champion them at international platforms, particularly about trade and investment.
• Develop policy positions and formalise these through written papers and presentations.
• Take part and coordinate with participating business leaders as the focal point for the Singapore delegation at international conferences and summits such as the APEC Business Advisory Council (ABAC), International Chambers of Commerce (ICC), Business 20, World Trade Organisation (WTO), East Asia Business Council (EABC), and Asia Business Summit (ABS).
• Coordinate and maintain the relationship with business leaders and other partners in the Singapore business community.
• Other duties as assigned.

Job Requirement:

• A degree with at least 5 years of working experience, with experience in advocating for the interests of companies on overcoming the barriers in international trade policies and regulations in the areas of trade and investment, trade in services, digital economy, customs and trade facilitation, and trade finance.
• A good understanding of Singapore companies’ interests and concerns concerning the above-mentioned topics.
• Good analytical, planning, consultation, communication and facilitation skills.
• Results-oriented with multi-tasking capabilities.
• Strong drive and proactive self-starter.
• Able to work well in a team and as an individual contributor.
• Able to travel frequently.

Note: Position offered will be commensurate with experience.

Our client - a prestigious luxury watch brand is hiring for a Hospitality Manager, this role will oversee and elevate the guest experience to match the excellence of their brand. They are seeking an experienced and passionate individual with a background in hospitality management, a keen eye for detail, and a dedication to providing unparalleled service.

Key Responsibilities:

• Manage and coordinate all aspects of hospitality services within the brand, ensuring the highest level of service delivery.

• Develop and implement strategies to enhance the overall guest experience, maintaining brand standards and fostering loyalty.

• Oversee the day-to-day operations of the hospitality team, including scheduling, training, and performance management.

• Collaborate with various departments to ensure seamless integration of hospitality services with other brand initiatives and events.

• Monitor guest feedback and satisfaction levels, implementing improvements and addressing concerns as necessary.

• Manage budgets and expenses related to hospitality operations, optimizing resources while delivering exceptional service.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.

• Proven experience in a hospitality management role within the hospitality/tourism industry

• Exceptional interpersonal and communication skills, with the ability to interact effectively with guests, team members, and stakeholders at all levels.

• Strong leadership abilities with a demonstrated track record of motivating and inspiring teams to deliver exceptional service.

If you are passionate about hospitality and dedicated to delivering exceptional service in a luxury environment, we invite you to apply for the Hospitality Manager position by clicking 'Apply Now' or submit your CV to [email protected]

Referrals are welcome too!

What we need from you:

• Manage with all employee-related matters to ensure productivity for departmental performance (staffing, recruiting)
• Communicate regularly with team members and build good relations
• Handle guest complaints professionally and record feedback regularly to respond timely
• Make conversation with guests during their order and find out their preferences to build a rapport
• Manage food and beverage costs while actively pursuing cost-saving measures
• Handle all sales and to account for all guest checks

Job Description

• Report to Area Manager
• Leading service operations
• Maintain outlet service quality and display good customer relation skills
• Ensure food quality and presentation are up to standard and manage service recovery
• Manage peak periods effectively with good hosting and queue management skills
• Display good supervisory skills with ability to assign and delegate duties among staffs
• Plan outlet schedule and deployment
• Manage staff discipline and performance issues
• Execute outlet administrative duties and management reporting
• Maintain restaurant hygiene and upkeep
• Achieve sales target and manage maintenance, labour and food costs
• Work with the Area Manager to ensure that sales revenue and operating costs targets are met
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to
• Motivate team members and maintain a high level of team cohesiveness
• Manage site/outlet and equipment maintenance
• Any other duties assigned

Requirements

• At least 5 year(s) of related working experience
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts
• Strong operational and leadership skills
• Able to source, retain and motivate staff

Staff Welfare & Benefits

• 36 hours a week, 6 day work week
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for morning shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations

• Orchard Rendezvous Hotel (Orchard MRT)

Our Client is a leader in the Energy Oil and Gas industry in Singapore. Due to their current expansion plan, they are looking for a IT Manager (Service Delivery) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Establish and maintain application engineering practices, standards, and delivery processes, ensuring team compliance.
• Foster relationships with key business stakeholders to identify improvement opportunities.
• Act as a backup for the Scrum Master, conducting daily stand-ups, tracking sprint progress, and leading retrospective reviews as needed.
• When no project manager is available, the Delivery Manager may take on the role for small projects, including preparing capex proposals, project plans, and budget tracking.
• Create and maintain application and data architecture documents.
• Collaborate with project managers, Scrum Masters, technical leads, and business stakeholders to plan and schedule deliveries.
• Manage developers, enforce delivery processes, and ensure timely, quality delivery of committed business solutions. Conduct code reviews, provide technical guidance, and address development issues. Verify the creation and execution of unit test cases.
• Review testing plans and outcomes (SIT and UAT), coordinate UAT execution and issue resolution, and oversee regression and sanity testing.

Requirement

• Min Degree in Business or IT
• Min 5 years of experience in IT Service and Delivery
• Experience in building, designing solutions, interpreting and delivering enterprise wide to customers.
• Experience in ADO. Net and Ling
• Working experience in Lunix and Window.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Scope:

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

Requirements:

• Team player
• Experienced in F&B

Restaurant Bar in Punggol, all races welcome. Young vibrant working environment, 6 days week.

Jon scope includes Housekeeping, Inventory, Serving, Cashiering and Taking of Orders.

Benefits include Yearly AWS, Annual Leave, Public Holidays, Medical Claims, Transport Allowance for closing shift, Staff Meals.

Duties and Responsibilities

• Manage day-to-day operations independently within budgeted guidelines
• Delivering high quality food and beverage products at all times
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meet target through proper execution of marketing strategies
• Hire, train and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

Skills and Qualification

• Min NITEC with 2 years of supervisory working experience in F&B/Retail or hospitality industry.
• Diligent team player passionate in F&B operation
• Good communication and leadership skills
• Able to multi task in fast pace environment
• Those with no experience will be considered for trainee manager position

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

JOB SUMMARY

The Manager, Digital Consulting, MDS Singapore & Maldives is directly responsible for the daily management of digital activation efforts for hotels participating in Marriott Digital Services (MDS) programs within the Asia Pacific Excluding China (APEC) region. The digital programs are focused on providing comprehensive search engine optimization (SEO) services, including, but not limited to, HWS Content Management, Program Performance and Reporting, and Paid Media Management. The Manager, Digital Consulting, MDS Singapore & Maldives acts as the main point of contact for the hotels and is the liaison between internal teams, ensuring all deliverables are met and tactics are executed on time. This position is responsible for setting program strategy, defining expectations, providing performance reports and ensuring the highest level of service is provided. This position reports to the Director, Digital Consulting, MDS, Singapore & Maldives.

The MDS team provides digital solutions for all Marriott brand hotels, globally. This centralized in-house team provides individual hotels with a range of digital services, and functions as an agency-like model within the Global Digital organization.

CANDIDATE PROFILE

Education and Experience

• BS/BA degree from an accredited university in Business Administration, Marketing, Hospitality, or related major, preferred.

• Minimum 2 years digital marketing experience required. Experience with hotels is a plus.

• Agency work experience preferred; primarily in a property services/account services role.

CORE WORK ACTIVITIES

Managing Work, Projects, and Policies

• Develop cohesive digital strategies, including search, paid media, and reporting tactics.
• Track and manage program tactics to ensure on-time deliverables.
• Monitor time against billing for cost recoverability.
• Cultivate relationships with new/existing properties through effective communication.
• Schedule and lead property discovery/reporting calls during enrollment.
• Implement strategic keyword strategies for on and offsite optimization.
• Address property questions promptly; escalate issues to Director when needed.
• Interpret and communicate trends, offering strategic guidance to optimize hotel performance.
• Proactively communicate changes in strategy and identify renewal opportunities.
• Make strategic recommendations to enhance program and meet property goals.
• Achieve client satisfaction and annual renewal targets.
• Provide digital support, such as in-language campaign landing pages and website updates.
• Conduct hotel training for Global Digital products and initiatives.

Supporting Operations

• Collaborate with MDS Operations team to ensure timely and high-quality program execution.
• Provide feedback for continuous improvement of work processes and systems.
• Gather property feedback to align program tactics with their needs.
• Assist in onboarding and training new employees.
• Participate in internal and external special projects to enhance skills.
• Communicate regularly with MDS support teams using established platforms.
• Maintain updated information on all properties' status and performance.
• Support department-wide initiatives to improve MDS culture and work environment.
• Attend training and conferences to enhance subject matter expertise.
• Actively seek opportunities to learn more about the digital industry.

Additional Responsibilities

• Attends and participates in all relevant internal and external meetings.
• Informs, updates, and provides information to managers and co-workers in a timely manner.
• Presents ideas, expectations and information in a concise, organized manner.
• Uses problem solving methodology for decision making and follow up.
• Maintains positive working relations with internal customers and department managers.
• Manages time effectively and conducts activities in an organized manner.
• Answers hotel/owner questions as appropriate.
• Performs other reasonable duties as assigned by manager.

MANAGEMENT COMPETENCIES

• Adaptive Communication: Demonstrates adaptability under pressure and communicates effectively through various methods.
• Results-Driven Leadership: Contributes to team goals, fosters cohesion, sets high standards, and plans proactively for success.
• Relationship Building and Global Mindset: Builds coworker and customer relationships based on openness, trust, and embraces a global mindset.
• Talent Development and Acumen: Supports talent development, seeks learning opportunities, and applies business and technical acumen.
• Problem-Solving Proficiency: Identifies and solves issues, maintains a professional demeanor, and possesses fundamental competencies, showcasing strong problem-solving skills.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Scope

• Create an environment that is warm, welcoming and filled with positivity for guests and employees.
• Executes standard operating procedures, coordinates restaurant operations during each shift, determines and implements operating improvements
• Ensures completion of all day-to-day administrative and service tasks
• Manages all aspects of staff performance in accordance with established service standards and staff training guidelines, ensure staff knows and adheres to established steps of service and service standards
• Monitors adherence to health, safety and hygiene standards in restourant, ensure compliance with restaurant security procedures, inclusive of alcohol regulations, ensure a safe working environment by facilitating safe work behaviours of the team and guests, maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security SOP
• Maintains restaurant cleanliness
• Organizes and monitor staff schedules and ensures that budgeted labour costs are met
• Interacts with guests, to ensure all in-service inquiries and complaints are handled promptly
• Ensuring evolution of the restaurant
• Ensure all staff are trained and aware of corporate & local marketing programs
• Control Profit & Loss (i.e. plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Recruit, interview, and hire team members; conduct performance appraisals, take disciplinary action, motivate and train
• Assists in designing and implementing staff training initiatives

Requirements

• Strong knowledge in Cost Accounting, Developing Budgets, Financial Planning and Strategy
• Self starter with demonstrated experience in decision making, process improvement, strategic planning, customer focus, management proficiency, managing profitability, quality control
• 5-7 years of management experience in a Restaurant including Profit & Loss responsibility
• demonstrating a level of passion and dedication where no task is beneath you.
• Thrive in a collaborative environment
• A proactive team player that embodies our spirit of entrepreneurship and mutual respect
• Strong interpersonal, conflict resolution and problem-solving abilities
• Excellent oral/written communication skills
• Ability to work well under pressure in a fast-paced environment
• Results-oriented and impeccably organized

Responsibilities:

• Spearhead and steer the seamless flow of operations.
• Monitor and optimize daily operational activities with effective workforce planning.
• Handle the allocation of daily tasks, including meticulous scheduling for technicians, taking into account their location, duties, and leave arrangements.
• Proactively assess and incorporate continuous improvements in delivery methods.
• Facilitate daily meetings at the workshop and disseminate essential updates to the team.
• Collaborate closely with technicians to tackle on-field challenges and find practical solutions.
• Establish effective communication channels with the sales team to ensure top-tier service delivery to customers, with a focus on quality equipment and skilled personnel.
• Enforce company policies and safety protocols through effective communication and implementation.
• Ad hoc duties as assigned

Requirements:

• At least a Diploma/Degree in Mechanical Engineering or equivalent
• At least 5 - 8 years of operations experience preferably from Oil & Gas industry bacground
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Working Day: 5.5 days weekly

Working hours: 11am-2:30pm & 5pm-10pm

Working Location: Holland Village/Balmoral Plaza

Salary: $2800 - $3,500 (Depending on experience)

Job Description:

• Assist in the daily operations
• Perform outlet opening and closing duties
• Take orders and attend to reservation phone calls
• Maintain cleanliness of service areas
• Perform cashiering duties
• Recommend menu to customers
• Attend to customer feedback and complaints
• Any other duties as assigned by the Manager

Requirements:

• Working experience in F&B restaurants serving western food
• Possess a Food Safety Course Level 1 certificate
• Able to work split-shifts, weekends and public holidays
• Able to work 5.5 days work week

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Description

• Report to Restaurant Manager
• Maintain outlet service quality and display good customer relation skills
• Ensure food quality and presentation are up to standard and manage service recovery
• Manage peak periods effectively with good hosting and queue management skills
• Display good supervisory skills with ability to assign and delegate duties among staffs
• Plan outlet schedule and deployment
• Manage staff discipline and performance issues
• Execute outlet administrative duties and management reporting
• Maintain restaurant hygiene and upkeep
• Achieve sales target and manage maintenance, labour and food cost
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to
• Motivate team members and maintain a high level of team cohesiveness
• Manage site/outlet and equipment maintenance
• Any other duties assigned

Requirements

• At least 5 year(s) of related working experience
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts
• Strong operational and leadership skills
• Able to source, retain and motivate staff

Staff Welfare & Benefits

• 5 day work week
• Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for closing shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

The candidate will be part of the Strategy & Transformation (S&T) Group to support FairPrice Group’s Own Brands and Food Solutions (OBFS) business unit in its growth and transformation journey.

As a Manager for S&T, he/she will report to the Director of OBFS S&T and will work closely with different stakeholders within OBFS BU and also with colleagues in FairPrice Group, such as S&T colleagues in other BUs as well as corporate functions to support the leadership team.

Key Responsibilities:

• Support the OBFS Leadership Team (LT) in end-to-end development and delivery of business strategy
• Support team lead in running business data analysis to inform performance measurements and action recommendations
• Own the BU-level priority KPI tracking and quarterly reporting
• Support the LT in the governance and PMO of strategic initiatives including the preparation of agenda, actions plan, coordination of execution and follow-ups
• Support team lead in the preparation of strategic communications for OBFS

Qualifications

• Degree in any discipline with at least 3 years of experience in consulting, business strategy, or corporate planning
• Strong strategic thinking and project management skills
• Good stakeholder management and ability to communicate effectively with all levels of employees, management, and diverse audiences
• Ability to influence and shape work, progress, and processes independently
• Proficiency with PowerPoint presentations for effective communications as well as Excel data analysis

Other Information

• Work location: Joo Koon

The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories.

• Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
• Are you passionate about Store Planning & Facilities?
• Do you love making a difference and working in a high performing team?

The Regional Client Experience & Events Manager works with the Client Relations and High Jewelry Director, South Asia Pacific for the development, implementation, and management of regional events. These events include HJ events, store openings, Client events and presentations, in store events and partnership events.

Responsibilities

In Store Activations and Client Experience

• Focus on Clienteling Experience enhancements in store, ensuring high quality execution and monitoring. Experiences inclusive of; Hospitality menus, Services, Special moments, Client Communication
• Work with local teams to develop in store events calendar and create new in-store event concepts, and in store activation strategies for different countries
• Monitor market trends and competitive activities on various client experience topics
• Devise strategies for partnership opportunities for new client recruitment
• Work closely with Market Leaders and Client Relationship Managers to drive partnership initiatives
• Identify potential partnership opportunities that can work for different countries
• Liaise with internal and external parties to formulate opportunities for new client acquisition

Act as the Regional Coordinator for Blue Book Events

• Coordinate client attendance lists, client advisors, and details of travel plans
• Develop Client Experience Roadmap to offer personalized experiences for each one of our Blue Book Clients
• Partner with Client Advisors and Retail leaders to entertain and engage VIC clients internationally

Project manage the co-ordination of Regional High Jewelry events, specifically in the areas of client journey and experience; hospitality, entertainment sourcing, logistical coordination, F&B selection

• Assist to develop and implement Tiffany’s regional High Jewelry events, specifically in preparing a luxurious and seamless client experience, managing logistics and daily operations.
• Coordinate with NY on events concepts with regards to receiving guidelines
• Provide a weekly update on projects with detailed list of outstanding issues
• Identify, evaluate and supervise the appointed contractors / services suppliers to ensure the services are delivered in accordance to their scope, roles and responsibilities, and monitor the work progress of all co-op parties
• Work out proposals with Client Relations & High Jewelry Director for vendor selection, actively involved in the process of negotiation and appointments.
• Implement and monitor the refinement of all elements, ensuring the best standards and level of service.
• Monitor the performance of the events; produce analytical and management reports; maintain photo records.
• Gift coordination with NY and suppliers in region
• Co-ordination with internal departments
• Build, assist and maintain control of event budgets

Client Gifting Management & Potential Partnership Opportunities

• Define client gifting program within South Asia Pacific, source and produce localized VIP gifts
• Study the best practices and competition on the treatment and gifting offering
• Not limited by physical assets and functional scope, extend the treatment and experience all through the client journey

Qualifications

• Knowledge and experience of the luxury market
• Solid experience to execute different types and scale of events
• Creative, detail oriented, focused and open to new ideas
• Strong communication skills
• Able to take direction and work independently
• Team player
• Highly motivated and able to work in a fast paced environment, grasp concepts and new procedures quickly
• Ability to deliver quality work under tight working timeline and manage outside vendors efficiently
• Degree qualification preferred

Job Description

We are seeking an experienced and dynamic Restaurant Manager to oversee the daily operations of the restaurant. The ideal candidate will have a strong background in food safety, inventory management, cost control, staff scheduling, customer service, budgeting, P&L management, food preparation, quality assurance, and team leadership. The Restaurant Manager will be responsible for ensuring the smooth functioning of all restaurant activities, maintaining high standards of food quality and service, and maximizing profitability.

Responsibilities

• Oversee all aspects of restaurant operations, including food safety, inventory management, cost control, staff scheduling, and customer service.

• Develop and implement strategies to achieve sales targets and profitability goals.

• Monitor and analyze financial performance, including budgeting, P&L management, and cost control measures.

• Ensure compliance with health and safety regulations and food handling guidelines.

• Train and motivate staff to provide excellent customer service and maintain high standards of food quality.

• Create and maintain staff schedules to optimize productivity and meet customer demand.

• Collaborate with the kitchen team to ensure efficient food preparation and timely delivery.

• Conduct regular quality assurance checks to maintain food quality and cleanliness standards.

• Resolve customer complaints and ensure customer satisfaction.

• Stay updated with industry trends and implement innovative ideas to enhance the dining experience.

Requirements

• Minimum 5-10 years of experience as a Restaurant Manager or in a similar role.

• Strong knowledge of food safety regulations and procedures.

• Proficient in inventory management, cost control, and budgeting.

• Excellent organizational and leadership skills.

• Exceptional customer service and communication abilities.

• Diploma or equivalent qualification in Hospitality Management or related field.

• Proven track record of successfully managing a restaurant operation.

• Ability to work in a fast-paced, high-pressure environment.

If you meet the above requirements and are passionate about delivering exceptional dining experiences, we would love to hear from you.

You hereby acknowledge and provide your consent for the utilization of your personal data for the explicit purpose of recruitment and job placement with this job application.

We regret to inform that only shortlisted candidates would be notified.

Job Description

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.

Job Requirements

• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• A team player.
• A person dedicated to customer satisfaction and a great customer experience.

Our client within the Real Estate/ Property industry with over 70 international facilities location across 6 countries around the world, is presently looking for an Asset & Leasing Manager to join their newly developed team.

As part of a 4-man team, the Asset & Leasing Manager will be responsible for handling the industrial leasing, execute new lease agreements and maintaining tenant relationship. Reporting to the Director, the incumbent will execute asset management strategies, budget preparation, and prepare annual budgets and reports that cover the financial performance of the asset and rental collection.

Successful candidates can expect to work in a fast-paced work environment with a great cohesive team for the established organization.

REQUIREMENTS:

• Possess at least a Degree in Real Estate, Business, Finance or equivalent

• At least 7 year(s) of working experience in related field, ideally handling industrial properties

• Knowledge in JTC rules and regulations will be an advantage

• Supervisory/Leadership experience is a plus

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Responsible for the planning, development, and implementation of company owned sales online platform.
• Collaborate with internal and external stakeholders, partners and vendors for the operations of the E-Commerce platform web development, order fulfilment, pricing management.
• Working with fulfilment teams to ensure seamless customer experience and ensuring smooth operational flow.
• Management of marketing platforms such as Adobe Experience Manager and Salesforce Marketing Cloud.
• Collaborate with marketing team to create marketing strategy that increases sales by driving more traffic and conversion via online channels.
• Build personalisation strategies to enhance customer loyalty and retention.
• Working with marketing team and media agency to develop impactful campaigns, including tracking, monitoring, and evaluating campaign performance by using data-driven insights.

• At least 5 - 8 years of working experience in E-Commerce Channel Management, Marketing or other related experience.
• Hands-on experience with Adobe Experience Manager and Adobe Commerce (Magento).
• Preferable if familiar with Salesforce & Ungerboeck and/or other similar CRM and Event and Venue Management software.
• Strong MarTech and E-Commerce marketing capabilities such as proficiency in Adobe, SEO would be preferred.
• Strong analytical skills and data-driven mindset, ROI driven.
• Strong project management skills and ability to manage deadlines.
• Confident, driven and dynamic, the candidate needs to work well as a team player, and to work independently when required.
• Location: Expo

The Restaurant Manager oversees and leads all activities within the assigned property to the highest level. He or she will be responsible for leading and directing the restaurant operations to ensure that the guest experience, food and beverage quality and departmental revenue and profit goals meet its highest standard. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation.

The job responsibilities include the following:

• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience.
• Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
• Ensure proper scheduling of staff and administration of human resource records.
• Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
• Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
• Display good supervisory skills with ability to assign and delegate duties among staffs.
• Manage customer complaints to build brand loyalty.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.

Requirements:

The candidate should possess the following:

• Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 4 years of related and managerial experience.
• Pre-opening experience for Food and Beverage outlets across various concepts and operations and possess banquet operations experience.
• Experience in menu planning and menu engineering.
• Excellent spoken and written English.
• Strong interpersonal skills and communication skills, and experience in managing large complex teams.
• Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge.
• Confident and meticulous.
• Ability to work independently and in teams.
• Excellent time management and organisational skills.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

JOB SCOPE

The Hotel Duty Manager will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

• Supervise Guest Service Agent, Communications Officers, Cashiers and Bellman to ensue smooth running of Front Desk.
• Provide excellent guest services to all guests making their enquiries at the Front Office counters.
• Escort VIP guests to their rooms and show them the amenities within the rooms.
• Ensure that the availiability of rooms are closely monitored to make the needs of the operations.
• Assists all guests in their check in and check out registration and make them feel comfortable at all times.
• Provide customer service guidance and training to all newly joined Front Desk Officer during their initial working period.
• Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

• Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any local training institutions.
• Possess at least 2 years of experience in the same capacity in the Hotel industry.
• Excellent customer service skills in handling large group check in and check out services.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.