Total 3 lead buyer job vacancies in F&B / Tourism / Hospitality category in D14 Geylang, Eunos

About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Position Summary

Admin Support team of Card Centre liaises with the Bank customers on a daily basis on the execution of instructions tasked by the Banks, as well as on the production statuses of the Banks’ inventories and User Acceptance Testing. The team leader of Admin Support manages the productivity and ensures smooth workflow within the Admin Support team. The ideal candidate will be an excellent leader and will have experience managing staff to produce results in a timely and effective manner.

Key Responsibilities

• Ensure timeliness and accuracy in all scopes of work within Admin Support
• Ensure the Admin Support team meets the service levels of the Banks
• Daily coordination between Bank customers and internal Production
• Reporting of card statuses and inventory levels to the Banks
• Preparation of monthly billing reports
• Participate in monthly Service Level meetings with the Banks
• Attend project meetings with the Banks
• Participate in negotiation discussions with the Banks
• Working with Card Centre Management on fulfilment on business goals

Requirements

• Diploma holder and above
• Proficient in Microsoft Office Applications
• Basic analytic skills, able to generate report through MS Excel
• At least 3 years of experience in supervisory or team management preferred
• Individuals should possess excellent written and verbal communication skills
• Prior working experience in the Banks would be advantageous
• Able to commit to 5.5 days work week

• Lead the end-to-end architecture, design, and development of billing and payment systems, leveraging Salesforce and Cloudsense platforms, ensuring seamless integration and optimization.
• Develop and implement microservices-based architectures for billing systems to ensure scalability, modularity, and flexibility in adapting to business demands.
• Collaborate with business stakeholders to gather and prioritize billing and payment requirements, translating them into robust, scalable, and effective system designs.
• Drive the integration of billing systems with other platforms, ensuring smooth functionality across CRM, order management, and customer service solutions, while promoting the use of RESTful APIs and microservices.
• Oversee the configuration, customization, and optimization of Cloudsense Billing and Salesforce CRM, aligning with business needs and ensuring future scalability.
• Lead the implementation of billing and payment workflows, focusing on automation, accuracy, and compliance with industry standards and telecommunications regulations.
• Ensure seamless data migration and integration of new billing systems with existing telecom infrastructure, paying close attention to data integrity and reconciliation.
• Lead DevOps practices, establishing CI/CD pipelines for rapid and secure deployment of billing and payment solutions. Introduce automation to testing and deployment to optimize efficiency.
• Mentor and manage a team of developers and architects, ensuring timely project delivery, high-quality code, and adherence to best practices in microservices development.
• Collaborate closely with vendors and internal teams to ensure alignment on billing strategies, payment gateways, and system integrations.
• Troubleshoot and resolve complex technical issues related to billing operations, ensuring minimal disruption to the customer experience.
• Stay up to date with industry trends, technologies, and regulatory changes to continually improve the billing and payment architecture, especially in microservices and cloud-native development

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field. A Master’s degree is a plus.
• 8+ years of experience in software development, with at least 3-5 years of experience leading teams or projects in Salesforce and Cloudsense platforms, focusing on telecommunications billing and payment systems.
• Strong expertise in the end-to-end billing process, including subscription management, invoicing, payments, and revenue recognition, with deep knowledge of Salesforce Service Cloud, Salesforce Billing, and Cloudsense Order Management.
• Extensive experience in microservice-based development, including building, deploying, and managing containerized services using Docker and Kubernetes.
• Hands-on experience with API development and integration to connect billing systems with third-party applications and platforms using REST and SOAP APIs.
• Solid knowledge of telecom BSS/OSS architectures, including the implementation of large-scale telecommunications billing systems.
• Familiarity with payment gateway integrations, billing cycles, and managing multi-tiered pricing models.
• Strong understanding of data migration, data reconciliation, and ensuring data integrity in billing systems.
• Experience in DevOps methodologies, including CI/CD pipelines, automated testing, and deployment for billing solutions, with a focus on using Git, Jenkins, and similar tools.
• Excellent problem-solving skills with a strong attention to detail, especially in troubleshooting complex, large-scale billing-related issues.

Preferred Qualifications
• Experience with cloud-native technologies such as AWS, Azure, or Google Cloud, specifically in hosting and scaling billing and payment solutions.
• Familiarity with Amdocs BSS systems or similar telecom billing solutions is an advantage.
• Strong background in Agile development methodologies, with proven experience in leading Scrum or Kanban teams.
• Familiarity with telecommunications regulations, compliance requirements, and best practices for billing and payments.

Skills
• Strong leadership and team management abilities, with a demonstrated ability to lead cross-functional teams.
• Excellent communication skills to effectively collaborate with technical teams, business stakeholders, and vendors.
• Ability to work in a fast-paced, dynamic environment, managing multiple priorities and meeting tight deadlines.
• Strong understanding of data privacy and security protocols related to payment transactions and customer billing.

"Ready to lead a dynamic team and create unforgettable dining experiences?