Total 3,647 maintenance manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Responsible:

• Responsible for the overall compensation and benefits management of the company, ensuring the reasonable operation of the company's compensation system and that employee salaries are competitive in the market.
• Replicate the company's monthly payroll calculations to ensure accurate and error-free payroll processing.
• Liaise with suppliers and reconcile supplier data.
• Regularly conduct analysis of the company's compensation, structure, and job levels, and produce recommendation reports beneficial to the company's development.
• Discuss and continuously optimize with management.
• Conduct regular market salary surveys and optimize the compensation model.
• When necessary, design compensation and job level frameworks under the guidance of supervisors and produce implementation plans.

Requirements:

• Min 4 years of experience in compensation & benefit
• Min bachelor degree in HR, Business admin and relevant course

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

1. Event & Industry Roadmap Planning:

· Develop comprehensive event and industry roadmap plans, considering all aspects from concept to execution.

· Define event goals, objectives, and success criteria in collaboration with clients or internal stakeholders.

2. Logistics and Operations

· Coordinate all logistical aspects of events, including venue selection, catering, audio-visual requirements, transportation, and accommodation

· Supervise and manage on-site event operations to ensure everything runs smoothly.

3. Budget Management:

· Develop and manage event budgets, ensuring financial goals are met and expenses are within approved limits.

· Negotiate with vendors to secure cost-effective services without compromising quality.

4. Vendor and Stakeholder Management:

· Establish and maintain relationships with various vendors, negotiating contracts and ensuring services meet expectations.

· Collaborate with internal teams, clients, and stakeholders to understand their event requirements and expectations.

5. Marketing and Promotion

· Work closely with marketing teams to create promotional materials and strategies to drive attendance and enhance the event's visibility.

· Utilize various marketing channels to promote events, ensuring maximum reach and engagement.

6. Post-Event Evaluation:

· Conduct post-event evaluations to assess the success of each event and gather feedback for continuous improvement.

· Prepare and present reports on key performance indicators and lessons learned.

Qualifications

· Bachelor's degree in Event Management, Hospitality, Marketing, or a related field.

· Strong organizational and project management skills.

· Excellent communication and negotiation abilities.

· Ability to work under pressure and meet tight deadlines.

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

The National Institute of Education is inviting dynamic individuals to join us asan Assistant Manager, Examinations & Graduation to assist in course registration, examination and graduation matters in the Office of Academic Administration and Services.

Job Responsibilities

• Serve as Secretariat in the organizing committee for the Teachers’ Investiture Ceremony (TIC).
• Procure the supply of graduation gowns for graduands attending the TIC.
• Prepare the notification of completion of programme and invitation letter to TIC for graduands.
• Arrange manpower and allocate resources for the smooth distribution of certificates and transcripts during TIC.
• Liaise with valedictorians and prize winners for all information relating to the TIC.
• Manage the graduation ceremonies for the leadership programmes. Oversee the event preparation from sourcing of venue and mementos to ordering of refreshments and preparation of the venue.
• Plan the collection of certificate and transcript in accordance with the format of the ceremonies.
• Manage the course registration and results processing of the Diploma programmes.
• Serve as Secretariat for award interview panel.
• Assist in the preparation and execution of the Institute’s centralized written examination.
• Collate and process appeal for review of course results for the initial teacher preparation and Sport Science and Management programmes.
• Generate and issue all e-transcripts and opencerts for the initial teacher preparation, leadership and Sport Science and Management programmes.
• Prepare statement and verify qualification of alumni for all initial teacher preparation programmes.
• Maintain the Student Management System modules related to the job responsibilities.
• Any other duties that may be assigned from time to time.

Requirements:

• A University degree.
• Minimum 3 years of administrative experience, preferably in an education institution.
• Demonstrated experience in organizing and executing successful graduation ceremonies.
• Experience in the operations of academic programmes, particularly in the areas of award selection interviews and certificate and transcript management would be an added advantage.
• Experience in minutes-taking and report-writing.
• Excellent interpersonal and communication skills with a strong command of English.
• Meticulous, strong organisational and problem-solving skills.
• Ability to pick up on situation cues and adjusts in the moment.
• Ability to work independently and as a good team player.
• IT savy and proficient in Microsoft Office applications, especially Excel.
• Ability to prioritize work, meet deadlines and produce quality results on time with attention to details.
• Ability to work well with students, alumni and academic staff.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Resturant in SIngapore (Opportunity to work in Jeju Island available)

Job Scope:

• Manage a team of service staffs
• Building rapport with members and guests
• Planning of F&B promotions, events, and activities
• Hiring, training, developing, evaluating, and supervising staff
• Work closely with internal and external customers
• Conduct daily briefings and attend meetings
• Perform cashiering and closing duties
• Perform other ad hoc duties assigned by the club operations manager and management committee
• Responsible for the smooth running of the entire operations
• Budgeting and forecasting
• Responsible for the outlet profitability, staff productivity, and service standards
• Ensure adherence and compliance to relevant legislation, fire, food preparation, sanitation, licensing, employment, policies, and procedures.
• Prepare and review Standard Operating Procedures (SOPs)
• Work closely with the executive chef to plan the menu according to members’ feedback, seasonal availability, and financial viability.

Job Requirements:

• Experienced in managing restaurant operations is a MUST.

Job Description

• Ensure the service level is achieved and exceed our guest expectation through friendliness services and provide clean and comfort dining experience
• Supervise/ In charge of the restaurant daily cash handling and security process
• Ensuring sufficient inventory maintained for operations
• Training new staff to be familiar with company SOP
• Take charge of restaurant’s recruitment, training and operations needs are fulfilled

Requirements:

• Passionate about F&B.
• 3-5 experience required as a Restaurant Manager
• Driven and willing to learn.
• Able to work in a fast-paced environment.
• Able to commit 3 rotational shifts, weekends and public holidays.
• Recruiting cashiers. Job is suitable for older workers.
• Singaporeans and PRs may apply

Benefits:

• AWS
• Staff meal
• Medical insurance
• 14 days Annual Leave
• 14 days Medical Leave
• Incentives provided
• Good attendance incentives
• Encashment provided

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Shun Kee (June)
Registration Number: R1984521
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Roles & Responsibilities

Restaurant Manager Job Description

Position Overview:The restaurant manager is responsible for overseeing all aspects of the restaurant's operations, ensuring the delivery of exceptional customer service, maintaining high standards of quality, and maximizing profitability. They will lead a team of staff members, manage inventory, handle administrative tasks, and ensure compliance with health and safety regulations.

Responsibilities:

1. Operations Management:Oversee the day-to-day operations of the restaurant, including opening and closing procedures.
   Ensure smooth functioning of all departments, such as kitchen, dining area, bar, and front-of-house.
   Maintain cleanliness and organization throughout the restaurant.
2. Customer Service:Ensure high levels of customer satisfaction by providing prompt and courteous service.
   Handle customer inquiries, complaints, and feedback effectively and professionally.
   Train and supervise staff to deliver exceptional customer service.
3. Financial Management:Manage the restaurant's budget, expenses, and revenue streams.
   Monitor and analyze financial performance, implementing strategies to increase profitability.
   Control costs related to food, labor, and overhead expenses.
4. Staff Management and Training:Recruit, hire, train, and supervise staff members.
   Schedule staff shifts and manage staffing levels to ensure adequate coverage.
   Provide ongoing training and development opportunities for staff members.
5. Health and Safety Compliance:Ensure compliance with health and safety regulations and food hygiene standards.
   Implement and enforce sanitation protocols to maintain a clean and safe environment.
   Conduct regular inspections and address any health and safety issues promptly.
6. Marketing and Promotion:Develop and implement marketing strategies to attract customers and increase sales.
   Promote special events, promotions, and discounts to drive traffic to the restaurant.
   Utilize social media and other advertising channels to increase visibility and engage with customers.
7. Administrative Tasks:Handle administrative duties such as payroll, scheduling, and record-keeping.
   Manage inventory levels and order supplies as needed.
   Maintain accurate documentation and reporting.

Requirements:

• Proven relavant experience as a restaurant manager or similar role.
• Strong leadership and management skills.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure and in a fast-paced environment.
• Knowledge of restaurant operations, including food and beverage service, kitchen management, and customer service.
• Familiarity with health and safety regulations and food hygiene standards.
• Proficiency in computer applications such as Microsoft Office and restaurant management software.
• Flexibility to work evenings, weekends, and holidays as needed.
• Degree or diploma in hospitality management or related field is preferred.

Nayana Plus is looking for people to join our team!

Location:
1. Pasir Ris

Jobscope:
1. Oversee all operations and admin of whole restaurant

2. Manage the pool of staffs working in that outlet

3. Advertisement and promotion for the restaurant

Minimun criteria:
1. Speak basic english
2. Singaporean/ PR

3. Positive and vibrant attitude

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Job Description & Requirements

• Providing administrative, strategic planning and operational support, research and advice to senior management on matters such as the management of building facilities and administrative services
• Developing and managing the organization's administrative and physical resources
• Developing and implementing administrative and procedural statements and guidelines for use by staff in the organization
• Analyzing complex resource management issues and initiatives that affect the organization, and preparing associated reports, correspondence and submissions
• Providing information and support for the preparation of financial reports and budgets
• Leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information
• Representing the enterprise or organization in negotiations, and at conventions, seminars, public hearings and forums
• Establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources
• Planning and directing daily operations
• Overseeing the selection, training and performance of staff.

Requirements:

Skills and qualifications

• Highly analytical with excellent problem-solving skills
• Empathetic leadership style
• Capable of clearly communicating with others
• Superb organizational and time-management abilities
• An understanding of basic arithmetic
• Competent computer literacy

Preferred qualifications

• Degree/Diploma from a recognized university.
• Managerial experience in an office setting
• Deep understanding of budgeting best practices

Job Highlights

Salary: up to $5300 per month

Contract Duration: 12 months

Working Location: Nearest to one-North MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Assist in developing IT compliance procedures and guidelines
• Perform internal checks or validation on IT systems to evaluate effectiveness of controls, security measures, and compliance with policies and regulations.
• Provide suggestions for enhancing IT controls, processes, and security measures to improve overall efficiency and effectiveness.
• Organize and conduct briefing/awareness campaigns on IT compliance requirements, policies, and best practices.
• Assist in coordinating internal and external audits and policy/ compliance-related assessments and monitor and report on status and issues.

Job Requirements

• Only Singaporean need to apply.
• Degree in information Technology, Computer Science, Engineering or relevant field.
• Strong communication and management skills.
• Professional certifications in IT governance and compliance (e.g., CISA, CISSP, CRISC) will be advantageous!

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Reporting to Director, IT, this role will be responsible for IT Security, Risk & Compliance of the company.

Responsibilities:

• Assist in driving the evaluation & implementation of IT Security projects
• Advising on implementation and operation of information security controls
• Assist in coordinating or conducting information security awareness programs
• Contributing continuously to improve the ISMS
• Assist in developing and driving compliance/governing framework for the ongoing compliance against the organizational
• Review IT systems to ensure that the IT & Data control measures are in place and comply with • organization's standards
• Review and ensure the SoD framework is upheld and strictly adhered to

Requirements:

• Degree in Technology or any similar fields
• Minimum of 5 years’ experience working in IT department, dealing with Information Security
• Proven supervisory experience
• Experience in handling SOX compliance audit related activities, including coordinating internal tasks
• Ability to communicate effectively with all levels of personnel including senior management level
• Excellent communication (both oral and written)
• Familiar with SAP GRC/ Soterion GRC tool will be added advantage

Interested candidates are to submit a detailed resume to speed up the application process.

Only shortlisted candidates will be notified. Thank you for applying.

Video

(optional)

• Position: Advertising & Publications Account Manager | Up to $5,000 | Farmer Role
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (Commensurate with experience): Up to $5,000 + 14 Days Annual Leave + Medical Benefits + Performance Bonus
• Duration: Permanent
• Industry: Advertising and Publications

Main Responsibilities:

• Building and maintaining relationships with clients, understanding their needs and requirements and ensuring the successful execution of projects
• Client Management – Managing client relationship, regular communication, understanding client’s business goals and objectives and ensuring their satisfaction with the design services being provided
• Project Management – Oversee execution of design products, ensuring on time delivery, within budget and to the client’s specifications
• Creative Briefs – Work with client to develop a creative brief which outlines the project goals, target audience and other important details that will guide the Design Team’s work
• Collaboration – Collaborates closely with the Design Team, providing feedback and guidance to ensure that the final products meets the Client’s expectations
• Budget and Forecasting – Managing the project’s budget, Forecasting costs and ensuring project is delivered within the allocated budget
• Upselling and Cross-selling – Identify opportunities to Upsell or Cross-sell additional design services to existing clients

Requirements:

• Minimum Diploma in Graphic design or Communications or relevant studies
• Minimum 2 years of relevant experience
• Proficient in Microsoft Word, Excel, PowerPoint and Adobe Acrobat
• Bilingual in English & Mandarin to liaise with associates who can only converse in Mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Location: Ghim Moh

Office Hour: Monday to Friday

Senior Manager, Campaigns & Partnerships (2 years contract)

The person will be a part of the Communications and Marketing team and in charge of developing and executing key campaigns. The person should have experience working with content providers and Key Opinion Leaders (KOL) to drive campaign objectives and manage internal and external stakeholders. Works with Strategic Communications and Brand & Digital Communications units and Divisions to effectively plan and implement integrated communication campaigns and publicity initiatives to engage stakeholder groups.

What you will be working on

• Develop and execute end to end integrated marketing communications plans based on target audience profiles and the programme intent. Use data insights to recommend best media mix and communication channels.
• Develop messages based on the overall objective and adapt messages based on platforms, audiences, and content formats.
• Develop and lead the execution of Marketing communications, which includes management of content production, media plans and marketing timelines to create impactful and measurable engagement with target audiences.
• Lead in strategy, media planning and implementation of to maximise measurements and optimise media budgets.
• Manage marketing partners and develop collaborative partnership activities to support campaigns.
• Knowledge of Whole-of-Government indicators and conducts data analysis and evaluation of different marketing channels.
• Track and monitor budgets to ensure marketing approaches and spending are aligned to support communication objectives.
• Regularly review and update processes to ensure they are efficient and effective.
• Provide counsel/input to marketing and digital plans of business teams and obtain necessary approvals for all marketing collaterals and assets.
• Engage agency partners and manage agency renewals based on the review of performance indicators.
• Use media monitoring tools and analytics to measure effectiveness of marketing strategy

What we are looking for Personal Competencies:

• Excellent written and spoken communication skills.
• Able to multi-task and manage competing priorities.
• Adept at collaborating and managing multiple stakeholders.
• Problem-solver and a driver of positive change
• Self-motivated, results-driven, and meticulous

Skills & Knowledge:

• At least 6 years of relevant professional experience in marketing and campaign measurement with a track record of success.
• Experience working with senior management and can translate management goals into measurable outcomes.
• Familiar with multimedia platforms and content creation on multiple channels.
• Ability to mentor more junior members in the team.

Should you be interested in this position, please contact Juliana at 9230 6374

( https://wa.me/6592306374) your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

The managing 's responsibilities include developing and implementing strategic plans and

company policies, maintaining an open dialogue with stakeholders, and driving organizational

success.

-To be successful as a manager you should be able to manage and advance a business's strategic

objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's

strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders,

The managing 's responsibilities include developing and implementing strategic plans and

company policies, maintaining an open dialogue with stakeholders, and driving organizational

success.

-To be successful as a manager you should be able to manage and advance a business's strategic

objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's

strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders,

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

The managing 's responsibilities include developing and implementing strategic plans and

company policies, maintaining an open dialogue with stakeholders, and driving organizational

success.

-To be successful as a manager you should be able to manage and advance a business's strategic

objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's

strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders,

The managing 's responsibilities include developing and implementing strategic plans and

company policies, maintaining an open dialogue with stakeholders, and driving organizational

success.

-To be successful as a manager you should be able to manage and advance a business's strategic

objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's

strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders,

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Assistant General Manager to join our pre-opening team.

• Ensures the efficient and profitable management of the restaurant
• Keeps the General Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary
• Ensures that the stock take figures are completed and accurate as per company requirements
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• Supervises the opening & closing of the restaurant
• Ensures the proper cleaning and lighting of all restaurant areas
• Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• Manages the restaurant staff working schedules
• Motivates and develops staff, in order to encourage their professional development
• Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
• Suggests to General Manager the proposed salary reviews, personnel actions, promotions and provides feedback to employees
• Handles guest problems and complaints
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• Performs other duties pertinent to this job as assigned.

Ideal Candidate:

• Relevant certifications or degrees in hospitality management or a related field.
• Proven experience in restaurant management, preferably in a high-volume, upscale dining environment, local experience is a must and international experience will be ideal.
• Strong leadership and communication skills with a passion for creating a positive and vibrant team culture.
• Excellent problem-solving abilities, adaptability, and a proactive approach to challenges.
• Financial acumen and experience in budget management.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities
• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning
• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control
• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management
• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practicesPosition Purpose
• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Research Projects

• Work with team members to engage internal stakeholders to identify potential research projects based on their needs.
• Assist the project lead in carrying out the project. Activities may include collecting and analysing data on stakeholder sentiments and behaviour, conducting workshops to develop solutions and carrying out trials.
• Assist the project lead to update and present findings and recommendations to internal stakeholders.
• Assist the project lead in administrating the project including procurement and budgeting.

What we are looking for

• Tertiary qualifications in Social Sciences, Statistics, Economics, Communications or related disciplines (those without a degree and with relevant experience and expertise may also apply)
• Experience in qualitative and quantitative research or planning, preferably in a communications or marketing environment.
• Knowledge of behavioural insights or behavioural economics is an added advantage.
• Good writing and verbal communication skills with strong analytical and conceptualisation abilities
• Good project management and interpersonal skills
• Ability to work independently, within teams, able to multi-task and adapt to change
• High level of proactivity.
• Prior experience in a communications or marketing agency is an added advantage.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

Manager (Projects & Production) – 9 months

• Attend regular meetings with the creative team including choreographers for different performing items;
• Understand the concept of the different items and propose suitable ideas;
• Assist Production Managers to plan schedule for filming, rehearsals and logistic matters;
• Assist with music and filming recordings at studio;
• Assist with production of video and projection content including sourcing and collation of materials, pre-recording of performances and other preparations support;
• Work with Production Manager, Site Management, Sound / Lighting / Effects team to ensure smooth rehearsals and shows;
• Take on liaison duties with multiple participating groups during lead-up as well as during their rehearsals;
• Perform administrative duties pertaining to participating groups before and after event;
• Coordinate with the participating groups on the rehearsals, music, costumes, props, floats, structures and other logistical items;
• Assist in any other matters to facilitate the involvement of the participating groups;
• Co-ordinate and manage volunteers assisting as production crew
• Take on the role as the key personnel to manage the performing area during rehearsals /show days
• Assist in doing up PowerPoint Slides such as the concept, formation and important information;
• Assist in note-taking of meetings;
• Attend to late night and weekend duties in the lead up to the parade.
• Required to work on some weekends and evenings as the job requires.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

Senior Manager (Projects & Operations) – 12 months

GO7053

1. Attend regular meetings with heteam ort/and with external stakeholders;
2. Assist with secretariat duties to support the Workgroup;
3. Assist in the planning and co-ordination of ad-hoc projects that enable participation by the community and provide support for logistic and administrative matters;
4. Liaise with external and internal stakeholders including government agencies, participating organisations and Divisions/ Organisation pertaining to related activities;
5. Research, collate and organise materials/data pertaining to related activities;
6. Assist with the logistic and admin requirement for the organisation of Focus Group Discussion, brainstorming sessions involving community groups stakeholders and partners;
7. Assist with the production of video content including sourcing and collation of materials, pre-recording of performances and other preparation support;
8. Perform administrative duties including procurement, budget and preparation of financial reports;
9. Prepare powerpoint slides, project paper and presentation at key engagement platforms;
10. Provide administrative and secretariat support, including arranging meetings, securing of meeting venues and taking notes during meetings;
11. Provide support for Admin & Ops Team and Production Team; and
12. Attend late night and weekend duties as and when necessary.

Required to work on some weekends and evening.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

Butcher’s Block is Raffles Hotel Singapore’s avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. The Restaurant General Manager of Butcher’s Block will be the “face” and ambassador of the restaurant, leading the venue’s personality and soul. As General Manager, you will work closely with the Restaurant Chef de Cuisine for supervising the overall operation and service standards of the outlet to meet and exceed guest’s dining experience expectations. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. In addition, the General Manager will be expected to lead the team and to create a nurturing work environment for the team members to prosper and excel. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with office of Talent & Culture
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards.
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Be culturally affinity and show empathy to all team members.
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Streamlines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

• Develop and implement innovative strategies for acquiring new members and retaining existing ones.
• Create and maintain a strong referral program to increase membership base.
• Regularly analyze membership data to identify trends and opportunities for improvement
• Assess current membership channels and explore new avenues for business development and marketing.
• Work on marketing campaigns to promote membership benefits and drive engagement.
• Provide comprehensive support to SMF's industry groups and their activities as directed by supervisors.
• Collaborate with committee members to ensure successful execution of initiatives.
• Collaborate with the industry groups chair to organize and manage meetings and events for the 5 industry groups and associated workgroups.
• Handle logistical tasks such as preparing agendas, writing minutes, and coordinating event details.
• Actively seek sponsorships and partnership opportunities to support SMF's initiatives and events.
• Cultivate relationships with potential sponsors and collaborators.
• Be flexible and willing to take on additional tasks assigned by management to support the organization's goals.

Requirements

• Diploma in Engineering/ Business management
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in event planning and coordination.
• Experience in membership management and/or business development.
• Ability to work effectively in a team and independently.
• Knowledge of marketing strategies and techniques.