Want to grow your career with an amazing team? Join us NOW as a Watch & Accessories Senior Manager in the Marketing Team!

HOW WILL YOU MAKE AN IMPACT?

Reporting directly to the Head of Marketing, the Watch & Accessories Senior Manager is responsible for the development of Singapore and ASEAN markets on these 2 categories. Its key responsibility is to build and drive concrete action plans based on quantitative and qualitative analysis. These action plans should embrace each market singularity while complying with Maison global strategy.

KEY RESPONSIBILITIES

· Lead strategic planning & action plans

o Be a key driving force in Cartier Watches & Accessories strategic plan definition

o Keep updated & monitor yearly Marketing calendar in close collaboration with our Strategic Planner

o Integrate strengths & weaknesses of each market and shape specific action plans accordingly

o Engage various stakeholders and demonstrate excellent project management skills to make plans come to life

· Monitor & report performance

o Conduct product performance analysis on a weekly and monthly basis through different angles (clients, cross product analysis, competitors, communication etc.)

o Estimate turnover and landing on a quarterly basis for the 2 product categories (LE management)

o Define and track KPI’s for each product launch including level of implementation across our different networks

o Monitor closely stock fulfilment with local Operation to maximize sales potential

o As part of your business analysis, monitor and report market competitor’s trends and activities

o Build complete action plan reports integrating KPI’s from all involved departments

· Manage product portfolio

o Assess and define Novelty sales potential based on key benchmark analysis, competitions and market needs (sales forecast)

o Collaborate with local Operations and central teams for sales forecast planning with the goal to achieve business target and ensure healthy visibility for all collections

o Identify and anticipate potential cannibalization within the range

o Anticipate and make arbitration for Special Sales, Numbered Limited Edition pieces or One Shot products

o Align assortment with merchandising team to rollout in most efficient networks

o Monitor local prices on the different markets & follow closely competitors

· Drive product knowledge & information

o Gather and diffuse product news & guideline on your categories

o Innovate and streamline communication towards our different internal audiences to improve global product knowledge

o Define training plans in collaboration with learning & development team to maintain a high standard of product and brand knowledge for all internal staff

· Manage W&A Assistant

o Lead and motivate the W&A assistant to reach Maison’s image and expectations

o Give clear goal to be able to focus on key priorities and reach objectives

o Identify strength and weaknesses and act as a coach to improve quickly the value of deliverables

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

· You have at least 8 years of experience in marketing or sales

· You demonstrate the following technical skills:

o Excellent project management skills (certification would be a plus)

o Strong ability to understand and link quantitative and qualitative datas

o Result oriented mindset

o Ability to drive and onboard multiple stakeholders

o Excellent computer skills: Power BI, Microsoft Office (Excel and PowerPoint)

o Very rigorous and quick learner with a proactive approach

o First experience in the watchmaking industry a plus

o Demonstrates a strong collaborative mindset, enthusiastic, and a team player

o A past experience in Luxury industry would be a plus

HOW DO WE KEEP YOU SMILING?

· A great opportunity to be part of the Marketing, Communications & Client team as a key guardian in the Watch & Accessories category business for Singapore and ASEAN, while working for the success of a first-class Luxury Maison under strong business acceleration and transformation.

· Potential opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level.

YOUR JOURNEY WITH US:

· After being shortlisted by our Talent Acquisition team, you will meet with Cartier’s HR Manager to further assess your fit to this role and company culture.

· You will then meet with the Head of Marketing whom this role will report to further understand what’s expected of the role.

· If you are selected you will meet the Marketing, Communication & Client Director for a final interview.

· If you are the successful candidate, you will finally discover and immerse yourself in the beautiful world of the Maison Cartier.

Our client is a well-established market leader in the F&B industry. They are looking for a Restaurant Assistant Manager assist their team for the next phrase of their business. They are located in Central – easily accessible.

Duties:

• Responsible for planning, coordinating and running the daily restaurant operations.
• Responsible for creating a positive guest experience and handle customer’s request professionally and promptly.
• Responsible for coordinating all reservations to ensure optimum capacity.
• Responsible for handling complaints or feedback concerning food and service.
• Responsible to ensure compliance with sanitation and safety regulations.

Requirement:

• Minimum 3 years of experience in managing a restaurant

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will work with the planning team to support the operational and services development needs in EGH. You will work with stakeholders to develop operational models in line with the development of hospital services and care model, develop operational work flows and emergency response/security plans, co-develop work flow simulations based on various scenarios to test new models both virtually and on physical prototypes in the EGH Healthcare Living Lab. You will also develop procurement and resourcing plans to support assigned operations and support the operational readiness, activation and transition (ORAT) plan of the hospital.

Requirements:

• Bachelor’s Degree in any discipline with at least 10 years of relevant experience, including at least 2 years of experience in management of hospital operations
• Good knowledge in both front-end and back-end support services
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

Job Overview: Working in collaborarion with our client, as a Solution & Product Senior Manager, you are essential to the coordination and execution of technical changes across the company. Flexible and able to work within a fast-paced, global environment, you are proactive on short term incident management, as well as long-term enhancements to the core software product. As a key member in Product and Solutions teams, you will provide fast and friendly, world-class technical support and propose creative, flexible solutions that empower client success. You will act as a critical bridge between our engineering and client-facing teams, and become a trusted solution advisor both internally and externally.

Responsibilities and Duties:

Product: take ownership of all modules of the application by understanding functional & business processes, and design improvements based on client needs.

Participate in client workshops to design system integrations, product enhancement

proposals, and provide technical project expertise

Translate business needs into product requirements and write user stories within an

agile project framework

Develop metrics to measure the business value of new product features and drive the

product roadmap strategy for the Asia-Pacific region.

Planning: assess client requests, queries and incidents and channel them appropriately to ensure punctual response

Work with client services and engineering personnel to resolve product issues

Collaborate across the product management team to translate business needs into

product enhancements and help drive software evolutions

Execution: work with the engineering team to ensure high quality deliverables

Configure customer domains and integration middleware instances to meet

requirements

Provide business and technical solutions to help customers fully utilize the system

Support: maintain excellent client satisfaction by monitoring system stability and addressing client issues

Perform problem characterization, reproduction, diagnosis, and root cause analysis

Help the support team to troubleshoot system issues (functional and data)

Develop test scripts and implement user acceptance testing Author Knowledge Base Articles, Technical Notes, Product Backlog Items (Bugs/User

Stories)

Meet individual case management SLA, and C-Sat KPIs and goals

Collaborate: work with other streams/regions within the company to ensure efficient delivery

Work on small software development projects relating to integration, business

intelligence, and/or AI development

Work in collaboration with the engineering teams to help design and test software

enhancements, through feature design to release management

Work in collaboration with the client success teams and client end-users to support

the release process: testing, training, communication

Qualifications:

• Great communication skills are a must and the ability to explain complex ideas efficiently and clearly, both through internal and client facing interactions is critical.
• BS Computer Science or higher degree
• At least 10 years of progressive experience diagnosing and resolving problems in complex software environments
• Must be proficient in structured database language (SQL), with some knowledge of
• front-end programming languages
• Demonstrated experience supporting enterprise software solutions, ideally Marketing
• Automation, CRM, PRM, SFA, ERP, BI, and Integration Middleware tools (preferably Dell Boomi)
• Demonstrated experience with Integration projects involving Chinese/Indonesian
• Ecommerce, Distributor Management, and/or Inventory Management systems
• Demonstrated experience in large scale cloud migrations (preferably Microsoft Azure)
• Previous experience in customer facing application support role and experience with
• Help Desk ticketing systems (preferably Zoho Desk), Project Management tools (preferably Asana), and DevOps tools (preferably Azure DevOps Server)
• Strong autonomy, organisational skills, attention to detail and interpersonal skills
• Fluent written and verbal English and at least one other language capability – Chinese or Japanese preferred.

Has at least 4 years working in Italian restaurants, can speak fluent English & is well-versed in Italian wines & cuisine.

Able to take orders, communicate smoothly with guests, & handle issues borne from customer complaints or feedback.

Effective leader & team-person - at the same time maintaining a good head on shoulders, balancing humility with positive aptitude - comfortable with taking the lead but heeding instructions when necessary as well.

We are looking for an Outlet Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

As an Outlet Manager, your responsibilities includes maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

You are expected to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• To coordinating daily restaurant management operations.
• To deliver superior food and beverage service and maximizing customer satisfaction.
• To respond efficiently and accurately to restaurant customer complaints.
• To coordinate daily Front of the House and Back of the House restaurant operations.
• To regularly review product quality and research new vendors.
• To organize, supervise shift and prepare rostering of employees.
• To appraise staff performance and provide feedback to improve productivity.
• To estimate future needs for goods, kitchen utensils and cleaning products.
• To ensure compliance with sanitation and safety regulations.
• To manage restaurant’s good image and suggest ways to improve it.
• To control operational costs and identify measures to reduce waste.
• To create detailed reports on weekly, monthly and annual revenues and expenses.
• To promote the brand in the local community through word-of-mouth and restaurant events.
• To recommend ways to reach a broader target market.
• To train new and current employees on proper customer service practices.
• To implement policies and protocols that will maintain future restaurant operations.
• Any other tasks assigned by the Operations Manager and/or Management.

Requirements

• Prior work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Prior customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus
• Singaporeans and PRs preferred

Please note that our establishments serve pork.

Salary: $6000-$8000 (Commensurate with experience)

Location: Islandwide

Working Days: 6 Days Work Week

Job Scopes:

• Oversee day-to-day operations in restaurant
• Ensure all orders and services are prepared for and carried out
• Handle customers feedbacks professionally and resolve any disputes
• Coordinate between chefs/management and customers for any food delays, complaints etc
• Manage restaurant inventory
• Handle and schedule regular maintenance and upkeep of restaurant.
• Handle restaurant petty cash, reimbursements
• Cover duties of any area requiring support
• Schedule staff rosters
• Manage and train new staffs
• Perform any other task assigned by management

Requirements:

• Previous experience as Senior/Restaurant Manager
• Good interpersonal skills
• Confident and outgoing
• Able to cope in fast paced environment
• Multitasking skills

If interested, kindly sms/whatsapp your name and latest updated CV to Peiling @ 82006429 and quote Restaurant CM

Whatsapp Link: wa.me/6582006429

Yong Pei Ling
R22104765
Talent Ace Pte Ltd
EA21C0626

We are seeking a skilled SEO/SEM Manager to join our team and lead our digital marketing efforts. The ideal candidate will have 3-4 years of experience in developing and implementing SEO and SEM strategies to improve website visibility, drive organic and paid traffic, and maximize ROI. The candidate should also possess strong analytical skills and be proficient in Google Analytics to track and measure campaign performance.

Responsibilities:

· Develop and execute comprehensive SEO strategies to increase organic search traffic and improve website ranking for the company.

· Conduct keyword research, competitor analysis, and on-page optimization to enhance website visibility and search engine performance.

· Manage and optimize Google Ads campaigns to drive targeted traffic and increase conversion rates while minimizing cost per acquisition.

· Utilize Google Analytics to track website traffic, user behavior, and campaign performance, providing actionable insights to improve marketing initiatives.

· Collaborate with cross-functional teams, including content creators, developers, and designers, to implement SEO best practices and ensure alignment with overall marketing objectives.

· Stay updated on industry trends and algorithm changes to adapt strategies accordingly, ensuring sustained growth and competitiveness for the company.

· Monitor and report on key performance indicators, including organic traffic, conversion rates, and keyword rankings, to stakeholders.

· Stay abreast of emerging technologies and tools in the digital marketing space, recommending and implementing innovative solutions as appropriate.

Qualifications:

· Bachelor’s degree in marketing, business, or a related field.

· 3-5 years of experience in SEO/SEM management, with a proven track record of success in improving website visibility and driving traffic.

· Proficiency in Google Analytics, Google Ads, and other relevant digital marketing tools.

· Strong analytical skills and the ability to interpret data to make informed decisions and recommendations.

· Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

· Proactive and results-oriented mindset, with a passion for staying updated on industry trends and best practices.

· Google Analytics certification and Google Ads certification preferred.

· Experience with e-commerce platforms and local SEO initiatives is a plus.

This is an exciting opportunity for a motivated SEO/SEM Manager to make a significant impact on our digital marketing efforts

Our client is a Government Linked Company in the Recreational and Entertainment industry. They are looking for a Manager (Learning & Engagement) to assist their team.

Job Responsibilities:

A. Talent Management

• Implement the Talent Management Framework, encompassing talent identification and maintenance of the talent database.
• Coordinate talent development programs to nurture identified talents.
• Oversee succession planning in collaboration with the Senior Management team and relevant stakeholders.

B. Learning and Development

• Ensure impactful and engaging learning delivery to enrich the learning experience for all participating staff.
• Facilitate negotiations and communication with external training providers regarding learning and networking programs.
• Develop policies related to organizational development and training, such as workforce planning and competency development.

C. Employee Engagement

• Implement initiatives and programs aimed at fostering positive employee relations and engagement.
• Supervise staff communications to ensure timely and accurate dissemination of HR information.

Job Requirements:

• Bachelor's degree in a relevant discipline.
• Minimum of 5 years' experience, preferably in a similar capacity.
• Proficient in MS Office applications (PowerPoint, Excel, & Word).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Overview

We are seeking a highly motivated and experienced individual to fill the role of Hospital Planning and Clinical Services Senior/Assistant Manager. The successful candidate will be instrumental in the planning and establishment of a new hospital, overseeing the management of designated clinical services throughout the entire care continuum.

Job Responsibilities

You will be responsible for the following:

1. Maintain good understanding of daily operations of the clinic.
2. Lead the strategic planning and setup of a new hospital facility, ensuring alignment with organizational goals and healthcare standards.
3. Collaborate with cross-functional teams to coordinate logistics, resource allocation, and timelines for the successful launch of the new hospital.
4. Manage project budget with tracking and reporting of variances.
5. Identify, evaluate, and procure equipment and technology required for hospital operations.
6. Provide regular updates on project progress, challenges and milestones.
7. Responsible for devising innovative strategies and workflow enhancement to continually improve patient care journey.
8. Responsible for handling administrative matters pertaining to service points assigned.
9. Manage patient feedback and monthly statistical reports.
10. Participate in committees and other tasks as assigned.
11. Other adhoc duties assigned.

Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare Industry
• Healthcare operational experience will be advantageous.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stake holders.
• Analytical, quantitative with strong communication skills (written and verbal).
• Proficient in Microsoft Word/Excel/Powerpoint.
• Knowledge in hospital software application will be advantageous.
• Ability to multi-task and work under tight timelines.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Roles & Responsibilities

Service
- Customer Service
- Prepare tables by setting up cutlery, utensils etc.
- Take accurate food and drinks orders
- Serve food and drink orders
- Deliver checks and collect bill payments
- Provide excellent customer service to guest
- Arrange table settings and maintain a tidy dining area
- Follow all relevant health department regulations
- Area cleaning of front-of-house after service

- Servicing Customer with personalised grilling at their table

Requirements:

-Candidate must have at least 1 year of experience in F&B industry.

-Candidate with prior Korean BBQ experience is preferred

-Have a great personality and positive attitude.

-Good customer service and interpersonal skills

-Ability to work independently as well as in a team.

-6 working days per week with the ability to work on weekends/public holiday.

Retail Financial Analyst Manager (SEA)

Job Description:

As a Retail Financial Analyst, you will play a critical role in supporting financial planning, analysis, and decision-making processes within our retail organization. You will be responsible for analyzing financial data, developing different types of store investment models, preparing capex forecast reports, validating each new store's lease period financial forecast, and providing actionable insights to optimize store performance and support strategic initiatives.

Responsibilities:

• Financial Modeling: Develop and maintain financial models for various store types to evaluate the performance and viability of retail operations in key SEA countries, and conduct investment viability analysis for various store types and formats
• New Store Financial Analysis: Conduct financial analysis and due diligence for new stores proposed by each country's real estate team, including modifying the financial models, align key assumptions with various stakeholders, and preparing investment parameters to support decision-making by senior management
• Financial Reporting: Work with Finance team closely to prepare regular investment reports and dashboards to track store performance against targets, highlighting key trends, variances, and opportunities for improvement. Provide recommendations to optimize financial outcomes and achieve business objectives
• Budgeting and Forecasting: Assist in the annual budgeting process by coordinating the capex requirements with the new store expansion plan from each country
• Cross-functional Collaboration: Collaborate with various departments, including operations, marketing, HR, Supply Chain, Merchandising and esp the Finance team, to gather data, validate assumptions, and align financial goals with operational strategies. Act as a liaison between real estate and other departments to ensure financial considerations are integrated into decision-making processes

Requirements:

• Bachelor's degree in Finance, Business Administration, or related field Advanced degrees or professional certifications such as CFA (Chartered Financial Analyst) would be preferred
• Proven experience in financial analysis, with a minimum of 3 years of relevant working experience
• Experience in developing financial investment models is essential
• Strong proficiency in financial modelling and forecasting techniques

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Job Descriptions

• Present menu, take orders, suggest, and recommend to the customer.
• Record guest history and guest lists
• In charge of the reservation system
• Updating beverages inventory
• To attend and respond to customer needs or requests promptly and professionally.
• Perform all related duties as the Head Chef assigns.
• Team player and independent.
• Punctual high responsibility, and good working attitude.
• Cashier duties
• Prepare tables for operations and perform opening and closing duties.

Job Requirements

• Prior relevant work experience in F&B serving establishment or service industry.
• Passionate in the hospitality and/or F&B industry
• Able to perform work on weekends and public holidays

Benefits

• Free hotel shuttle bus from Harbourfront MRT station.
• +Transport allowance $150
• +Meal allowance $120
• +Tips Sharing

Working hours

• 2pm-11pm from Tuesday to Sunday

Job Summary:

The Restaurant Manager will oversee and manage the daily operations of the restaurant.

Supervisory Responsibilities:

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.

Duties/Responsibilities:

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor or Master degree in Hospitality or FnB.
• Previous restaurant experience required; management experience preferred.
• Successful completion of corporate training program required.

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

Job Responsibilities

• To oversee the day-to-day outlet operations, ensuring that it runs smoothly (e.g. conduct frequent audits to ensure efficiency of the outlets, manpower cost effectiveness, assess the cleanliness and SOP compliances).
• To streamlining processes and cultivating a continuous work improvement.
• Ensure that corrective actions be taken where necessary by the respective outlet’s staff upon monitoring.
• Follow-up sales enquiries.
• To support the management on various projects and assignments.

Requirements

• Relevant F&B experience in management role
• Highly organized, meticulous and able to work under pressure
• People-orientated with strong project and management skills
• Ability to lead, multi-task, team player and be supportive to the operations team.
• Strong written and communication skills

• Mixing and serving alcoholic and non-alcoholic beverages based on customer requests
• Verifying the identification and age of customers
• Operating cash registers and writing or printing bills for customers
• Accepting payment from customers and balancing cash receipts
• Cleaning glasses and bar utensils and the space around it
• Ensuring the bar's inventory is well stocked
• Maintaining a well stocked bar, including all ingredients needed to prepare signature drinks and standard drink orders
• Creating employee shcedules,, scheduling employees and builgin shift calendars
• Hiring & trianing other staff members
• Evaluating employee performance and giving feedback when needed
• Managing & resolving customer complaints
• Keeping health, safety, and liquor licenses current and ensuring that employees comply with them
• Monitoring the inventory and ordering new supplies and ingredients when needed
• Overseeing retail inventory. Analyzing costs and sales statistics to create a budget and decide which cocktails and menu items to promote
• Ensuring product quality and availability
• Negotiating with vendors
• General maintenance of restaurants
• Familiar with menu and add value to customer's experience
• Ensure high quality of customer service in all areas
• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Assist Operations Manager on the management of overall operation and administration of the outlet
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas
• Control outsource labour supply, casual labour and overtime
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply cost

Responsibilities:

• Oversee every day operations function.
• Upholding standards and maintaining the business's integrity.
• Increase revenue by implementing operational plans.
• Addressing concerns and complaints from clients.
• Cost control.
• Handling restaurant liability by implementing safety, security, and human resource requirements.
• Upholding strict guidelines for hygienic practices and quality control in restaurants.
• In charge of recruiting, providing training and managing employees.
• Set an example for behavior, appearance, and performance standards at all times.
• In charge of inspiring and creating a performance-driven team.
• Planning for manpower, ensure that there is adequate manpower to support daily operations.
• Staff briefings, planning, and event implementation.
• Supporting the beverage and wine menu planning process.

Requirements:

• Diploma or Degree in Human Resource Management, Business Administration or equivalent.
• At least 5 years of working experience in F&B (Assistant Manager/Manager).
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities:

• To assess weekly and monthly trading figures and maintain adequate controls to monitor budget performance
• Ensure that Sodexo approved suppliers are used when placing food and beverage orders
• To maintain and continuously improve food presentation, service and standards
• Effectively lead, develop and motivate service team, monitoring and solving issues within the department
• Track and prepare all schedules to maximize productivity and keep labour costs within budget
• To refine and improve the operation, encourage and recognise innovation and incorporate these into work procedures
• To be creative and innovative in the day to day management and business development potential at the contract
• To report to the Operations Manager when and as required to do so for the effective overall management of the contract
• To implement directions from Operations Managers and Sodexo Senior Management and provide feedback
• To attend all meetings and training sessions as scheduled
• Responsible for the overall daily food and beverage operations
• Maintain and enhance on-site client relationship by daily effective communication
• Plan and execute monthly rotating menus and special food promotion with the Head Chef
• Ensure that quality and wholesome food is served in the facility
• Manage daily customer feedback concerning services provided through effective communication and effective customer service management
• Ensure that all areas of services provided are maintained at the required in-house and corporate standards
• Co-ordinate activities from the head office during official visits from other related departments ie Purchasing, HR, Finance, Business Development and SEQ Department
• Submit weekly and monthly financial/ administration reports to the Head Office and relevant department i.e. weekly/ monthly MSR, banking etc
• Submit all HR required documentation to Head Office for administration including new employment, termination, leave application, timecards, manpower costs etc
• Evaluate and administer manpower plans, employee training & development
• Maintain and improve hygiene and safety standards of both front of house and back of house operations
• Perform all other duties common assigned to by both the client and management of Sodexo Singapore.

Skills, Knowledge & Experience

· Recognised cooking qualification

· Possess at least 5 to 10 years of experience in a similar role

· Strong interpersonal, communication and organizational skills

· Possess sound operational background

· Able to lead and manage a team of employees.

Job Summary

Reporting to the Restaurant Manager, the Assistant Restaurant Manager will assist to achieve monthly targets in revenue, expenses, profit, and quality scores. He/she will be responsible for implementing MOHG service standards (Legendary Quality Experience) throughout the restaurant. He/she will deputize in the absence of the Restaurant Manager.

Key Responsibilities

• Conducts daily briefings
• Conducts departmental orientation for all new team members
• Prepares duty roster
• Ensures that logbooks are being kept up to date and communicated to all team members
• Ensures that hotel grooming standards are being met and maintained, demonstrating a professional image for our guests
• Carries out monthly trainings in accordance to established standards
• Responds proactively to guest queries and ensures appropriate action is taken
• Ensures that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience
• Assists the Restaurant Manager in liaising with Engineering to ensure all furniture, lighting and other restaurant features are in good working order and clean working condition
• Supports in handling guest complaints politely, promptly, and professionally

Job Requirements

• Good leadership, meticulous and resourceful
• Possesses mental resilience to operate in high pressure environment
• Equipped with diplomacy to defuse tense situations (guest complaints) to fruitful resolutions
• Able to communicate fluently in English
• Able to work in a flexible schedule, including weekends, evenings, and public holidays
• Able to interact with colleagues and customers from diverse backgrounds
• Possesses at least three (3) years of related experience in similar capacity in luxury hotels or F&B establishments

• Duties as prescribed by the director and the headchef in a diligent fashion
• Training and management of floor staff
• Managing of reservations and event planning
• Ensure impeccable hygiene standard in front of house area
• Ensure the accountability of the beverage
• Ensure the sales margin and cost
• Prior experience with global two to three Michelin-starred restaurant is a must.
• As modern Indian restaurant, must have experience in Asian/European/US Michelin Star Restaurant

As a Building and Security Manager, you are expected to :

• Provide professional property and safety management for the Hotel and Shopping Complexes
• Supervise, manage and control a group of Security personnel within the guidelines to create and preserve an environment where the employees, guests and property are safe and well-protected.
• Liaise with operations departments in matters related to allegations of loss, theft and injuries, to carry out investigation upon occurrence of incidents.
• Provide training to the Security personnel in ensuring high standard of proficiency in staff performance
• Implement and review workplace safety and health policies
• Keep abreast of updated regulations, laws and technologies

Requirements :

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Protective Services & Management or equivalent.
• Possess valid Fire Safety Manager certificate and is a registered Fire and Safety Manager with SCDF
• With track records as building and security manager in hotel industry, excellent knowledge of security protocols and procedures, Excellent leadership and communication skills.
• At least 5 years of working experience in managing the security and safety of the hotel and shopping complexes, and car park facilities
• Preferably Managers specializing in Securitive and Protective Services.
• Applicants have experience worked under the Managing agent of a building complex and hotel. Those with knowledge of MCST functions and Strata Title Act will be at an added advantage

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Summary of Responsibilities:

• Conduct outlet briefings and ensure that communication takes place in the team
• Ensure that Restaurant’s logbooks are up to date
• Ensure that guest needs and expectations are met by providing a professional and efficient service that is aligned to MOHG’s standards
• Handle all guests’ requests and complaints politely, promptly and professionally
• Guide the team to ensure that guest satisfaction is monitored and where appropriate, rectified
• Ensure colleagues' grooming standards are being met and maintained to demonstrate a professional image for our guests
• Liaise with the Culinary team to ensure consistent food quality and presentation
• Liaise with other departments to ensure that supplies are replenished timely and Restaurant’s features are in good and clean conditions at all times
• Establish and maintain a monthly training plan according to the standards required
• Develop the team through coaching, mentoring and constant formal interactions at specific yet periodic intervals
• Prepare operations reports on a weekly and monthly basis
• Plan, organize and carry out F&B promotions to drive revenue and awareness for the restaurant and hotel
• Maximise profitability by primarily increasing turnovers (revenues and covers) and carrying out cost control as a secondary priority
• Any adhoc tasks assigned by the Director of F&B and Director of Restaurants

Job Requirements:

• Minimum 3 years of F&B experience at a managerial level
• Able to do shift work and work on weekends (5 day work week)
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment