Total 19 management trainee job vacancies in F&B / Tourism / Hospitality category in d03 queenstown tiong bahru

Job Description

With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.

A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.

Consistently serving with the highest level of standard is the key to leading the team to success.

Responsibilities

• Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards.
• Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions.
• Handle any guest feedback on food quality and service.
• Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation.
• Plan staff roster based on outlet’s operational requirements.
• Supervise and support the operations of at least two restaurants/cafés.
• Able to function as customer relations and handle customer reservations.
• Ad-hoc responsibilities assigned by the Manager

Job Description

With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.

A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.

Consistently serving with the highest level of standard is the key to leading the team to success.

Responsibilities

• Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards.
• Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions.
• Handle any guest feedback on food quality and service.
• Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation.
• Plan staff roster based on outlet’s operational requirements.
• Supervise and support the operations of at least two restaurants/cafés.
• Able to function as customer relations and handle customer reservations.
• Ad-hoc responsibilities assigned by the Manager

About our client: Our client is a leading international engineering consultancy.

*Please note that this role will be hired on a contract basis to support our client's project, to start in 2025.

*Work Location: Tuas (company shuttle bus is provided)

*Working days: 5.5 days

About the role:

• The T&C Manager will represent the Owner’s Engineer (OE) and supervise all testing and commissioning activities of the Contractors. This includes coordinating testing and commissioning efforts related to the project.
• The T&C Manager will lead the OE’s testing and commissioning team, collaborating closely with the Resident Site Supervision (RSS) Team, the OE’s design team, and the Contractors. This collaboration will focus on reviewing and refining the Contractors' testing and commissioning plans to ensure timely achievement of project milestones for the EPC Contracts.
• The T&C Manager will oversee all aspects of the Contractors' testing and commissioning activities, managing the interfaces between EPC Package 1 and EPC Package 2 as necessary. This oversight will cover the entire process from dry/cold commissioning to hot commissioning, culminating in a successful completion of the commissioning process and trial run, including optimization of plant operations with the Contractors and Operations & Maintenance teams.
• The role involves direct communication with the Client’s Technical Directors and Project General Managers (PGMs).
• Attendance at Client Monthly Project Steering/Working Committee Meetings, chaired by the Deputy CEO, and any other relevant high-level meetings as requested by the Client, Project Director, or Site Officer is also required.

About you:

• The T&C Manager shall have at least 15 years of hands-on relevant experience in testing and commissioning (and operation) of large scale solid waste management projects (Waste to Energy - WTE, sludge incineration, materials recovery and food waste treatment), or experience with large scale industrial/process/utilities projects (i.e. waste, water, oil & gas, power) testing and commissioning.

• The T&C Manager shall have a relevant engineering degree or certification.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

About our client: Our client is a leading international engineering consultancy.

*Please note that this role will be hired on a contract basis to support our client's project, to start in 2025.

*Work Location: Tuas (company shuttle bus is provided)

*Working days: 5.5 days

About the role:

• The T&C Lead Engineer will assist the T&C Manager in overseeing all testing and commissioning activities of the Contractors, including coordinating related activities that interface with the project.
• The T&C Lead Engineer will help lead the OE’s testing and commissioning team and coordinate with the Resident Site Supervision (RSS) Team, the OE’s design team, and the Contractors. This collaboration will focus on reviewing the development and execution of the Contractors' testing and commissioning plans to ensure the achievement of project milestones for each EPC Contract.
• The T&C Lead Engineer will support the T&C Manager in overseeing all aspects of the Contractors' testing and commissioning activities, including managing interfaces between EPC Package 1 and EPC Package 2. This oversight will encompass the entire process from dry/cold commissioning to hot commissioning, culminating in successfully completing the commissioning process and trial run, including optimization of plant operations with the Contractors and Operations & Maintenance teams.
• The role includes participation in regular T&C Coordination Meetings with the Contractor and/or other Contractors on adjacent sites, which may also include Client representatives.
• The T&C Lead Engineer will handle any other tasks delegated by the T&C Manager as needed.

About you:

• The T&C Lead Engineers shall have at least 5 years of hands-on relevant experience in testing and commissioning (and operation) of large scale solid waste management projects (Waste to Energy - WTE, sludge incineration, materials recovery and food waste treatment), or experience with large scale industrial/process/utilities projects (i.e. waste, water, oil & gas, power) testing and commissioning.

• The T&C Lead Engineer to have a relevant engineering degree or certification.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

You will be a key member in the Patient Financial Services to provide leadership and strategic direction to ensure the development and timely and seamless implementation of policy changes relating to billing systems. You play a critical role in overseeing the financial operations and administrative functions of Patient Financial Services. You will be responsible to meet the Division’s Key Performance Indicators and provide support to various internal and external stakeholders to achieve the Hospital’s vision and mission. You are an advocator for healthcare service excellence and drive quality improvement and business process re-engineering initiatives, harnessing value driven best practices and applying technology in operational management. This position supports the Director in managing billing, collections, revenue cycle operations and ensures compliance with healthcare regulations. The ideal candidate will have strong leadership skills, a good understanding of healthcare finance, and a commitment to enhancing Patient Financial Services.

Education, Training and Experience

• Bachelor’s degree in accountancy/business or related discipline
• Demonstrated leadership with ability to work in a dynamic, complex and fast-faced environment and manage changing priorities
• Good understanding of data analysis, budgeting and business operations with superior analytical and problem-solving capabilities with a strong strategic and business mindset
• At least 12 years of work experience healthcare financing and of which 8 years are in a managerial capacity
• Excellent analytical and problem-solving skills
• Exceptional communication and interpersonal skills, with the ability to work collectively across departments.

Responsibilities

1. Provide administrative support for fundraising and volunteer management activities.
2. Maintain donor and volunteer databases, ensuring accurate and up-to-date records.
3. Process donations and work with internal stakeholders in the administration of funds.
4. Assist with coordinating fundraising campaigns and volunteer recruitment efforts.
5. Support in fundraising materials, including donor letters, and promotional materials.
6. Assist in organising fundraising and volunteer management meetings, taking minutes, and following up on action items.
7. Assist in relevant ad-hoc duties and responsibilities at the department.
8. Collaborate with the fundraising and volunteer management executives to achieve organizational goals.

Qualifications

• Minimum Diploma.
• Preferably with two years’ working experience. Prior relevant experience is of advantageous.
• Proficient in Microsoft Office (Word, Excel & Power-point).
• Organised and meticulous.
• Good written and verbal communication skills.
• Motivated, able to work under pressure and possess good interpersonal skills.
• Able to work independently and as a team to meet tight deadlines.

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3451/

Customer Service Delivery

~ Assist Customer In Refueling Their Vehicle

~ Traffic Control At Forecourt

~ General Housekeeping

~ Any Other Responsibility From Time To Time

~ Permanent

~ Part-Time

~ Rotating Shift

~ Near Tiong Bahru Market

Location: Near Airport (Reachable by bus)

Shift Timings:

MN 12am-8am / AM 8am to 4pm / PM 2pm-10pm / PM 3pm-11pm

1 Hour Break (unpaid break)

Pay:

- Subsequent week payment

- AM $10/hr Weekdays & $11/hr Weekends

- PM $10/hr Weekdays & $12/hr (Friday - Sunday)

- MN $12/hr Weekdays & $13/hr Weekends

Job Scope:

- Packing of food items

- Ensure the production rate is met

- Ad-hoc duties as assigned

Requirements:

- Comfortable with standing for majority of the shift

- Comfortable handling food items- Responsible and able to work independently

- Work environment is around 16-20°C, will need to enter cold room from time to time at approx 5°C

- Safety Shoes (steel toe cap) & Food Hygiene Cert will both be sponsored 50% (T&C applies)

If interested, please WhatsApp 96986197, Thank you!

Responsibilities

1. Provide administrative support for fundraising and volunteer management activities.
2. Maintain donor and volunteer databases, ensuring accurate and up-to-date records.
3. Process donations and work with internal stakeholders in the administration of funds.
4. Assist with coordinating fundraising campaigns and volunteer recruitment efforts.
5. Support in fundraising materials, including donor letters, and promotional materials.
6. Assist in organising fundraising and volunteer management meetings, taking minutes, and following up on action items.
7. Assist in relevant ad-hoc duties and responsibilities at the department.
8. Collaborate with the fundraising and volunteer management executives to achieve organizational goals.

Qualifications

• Minimum Diploma.
• Preferably with two years’ working experience. Prior relevant experience is of advantageous.
• Proficient in Microsoft Office (Word, Excel & Power-point).
• Organised and meticulous.
• Good written and verbal communication skills.
• Motivated, able to work under pressure and possess good interpersonal skills.
• Able to work independently and as a team to meet tight deadlines.

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3451/

About our client: Our client is a homegrown engineering and construction company.

About the role:

• Manage the Payroll in ensuring that all staff are paid accurately and that payslips, statutory returns and reports are produced and validated in a timely manner
• Undertake day-to-day payroll activities to ensure practical knowledge and smooth running of the service, enabling the provision of cover on all payrolls
• Validate and reconciliation of post payroll output and the loading of costing files to the General Ledger
• Manage all monthly and year-end statutory returns
• Work closely with Finance to ensure that processes are aligned and work effectively
• Liaise with internal and external Auditors, assisting as necessary and providing any required information
• Ensure payroll records are updated in a timely manner by reviewing changes in exemptions, deductions, and department/ division transfers.
• Conduct various payroll reconciliations and troubleshoots any issues that arise.
• Maintain payroll operations by following policies and procedures.
• Maintains employee confidence and protects payroll operations by keeping information confidential

About you:

• Highly organized, task focused and very meticulous
• Procedure knowledge in extensive payroll experience and very process oriented with the ability to put in good controls for the entire end-to-end process
• Technological skills required include experience and strong in IT systems and payroll software
• Diploma / Certificate in Human Resource Management or Business Management
• Excellent time management and planning skills
• Excellent numerical and communication skills

*Please note that only shortlisted candidates will be shortlisted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Hiring Female Hotel Receptionist

Attire: Formal

Working Hours TBC

Weekly Payout

Rate: $10-$13/Hr

Location : Town Area

Welcome guests as they arrive at the hotel

Check guests in and out

Assist guests with booking rooms and answering questions

Handle any issues or concerns that guests may have during their stay

Ensure guests have everything they need for a comfortable stay

Maintain a friendly and helpful demeanor at all times

Interested Parties whatsapp 90912704 (Joseph)

Contract Duration: 2 years

About the role:

• Report to Lead Document Controller to support the document control and management of the project.
• Diligently monitor, report status of the document status (received, reviewed and expired).
• Expedite document comments and monitor any delays in deliverables

About you:

• Minimum 15 years in Project Document controller for major/mega projects.
• Bachelor degree or equivalent
• Demonstrated to be effective in managing document control systematically and using commercial software to add the document transfer and tracking.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 943545

EAP Name: Kingsforce Management Services Pte. Ltd.

EAP Reg. No: R1325507

You will be part of the SingHealth Staff Wellness team responsible for developing and proliferating a system-wide culture and climate to promote overall staff wellbeing within SingHealth.

You will provide support in administering and managing the Joy at Work fund and other ad-hoc donors fund directed at staff wellbeing. You will drive effective promotion of staff wellbeing activities and projects in the form of integrated communications campaigns, event management, internal communications and electronic media to foster wellbeing. You will proactively engage internal customers on philanthropic funds utilisation for wellbeing initiatives and actively seek profiling opportunities on wellbeing initiatives to increase awareness. You will prepare utilisation reports and presentations to update on fund utilisation and outcome indicators. You will adopt an innovative and open mindset to strategise and execute a multi-channel and integrated communications plan, complemented by a strong sense of purpose and belief in the promotion of wellbeing. You will propose and implement harmonised communication strategies relating to staff wellbeing for adaptation across SingHealth institutions.

Requirements

· Bachelor’s Degree in Arts and Social Sciences, Mass Communications or Social Sciences

· Creative and demonstrated ability to think out-of-the-box in communicating and engaging different levels of stakeholders

· Good grasp of new communication tools and trends

· Web-savvy and familiarity with design software is preferred

· Good team player who is innovative and resourceful

The Volunteer Management & Partnerships (VMP) Executive is responsible for recruiting and engaging volunteers to further the mission of poverty transformation with- in empowered communities. Aligned with the transformational outcome of contributing back and goodwill exchange, he/she will collaborate with the beneficiaries (also known as members), residents and other diverse external stakeholders to garner assets to enable the families towards self-reliance.

He/ she will manage individual volunteers and other diverse volunteer groups to support them in their volunteering engagement and to promote partnerships with staff and the families within our service boundary area to enhance the kampung spirit of community giving and supporting one another.

He / she will also collaborate within and across teams to identify and network for sharing of required resources to support families in their journey towards financial independence and improved family and psycho-social functioning.

Volunteer Sourcing, Onboarding and Placement

• Recruit suitable and interested volunteers from various sources (outreaches, contacts, online, community & other organisations etc).
• To network and build relationships with potential partners that have many volunteers
• Promote and raise awareness of volunteering opportunities at South Central Community Family Service Centre (SCC) that align with the centre’s mission
• Carry out suitable screening of potential volunteers
• Provision of volunteer orientation based on volunteer handbook or information about SCC including volunteering policies and volunteer rights
• Match volunteer requests and interests with the appropriate volunteering opportunity and needs of the organization using a standardized intake and interview protocol.

Volunteer Engagement, Support & Relationship Management

• Manage grievances and resolve conflicts in relationships between volunteers and internal and external stakeholders
• Engage and build relationships with the volunteers while attending to their welfare during the period of their volunteering
• Obtain volunteer feedback and assist in changes in volunteering activities
• Organize training and development sessions for volunteers.
• Produce schedules for volunteering
• To communicate appropriate programme objectives to volunteers as required
• To provide guidance to volunteers on executing effective programmes
• Monitor and evaluate volunteering activities and sessions
• To develop growing team of volunteers to support various programmes
• To identify and retain committed volunteers
• Appreciate volunteers (collaborate with platform owners) or organise volunteer appreciation initiative (s).

Plan Volunteering policies and develop volunteering opportunities

• Collaborate across teams to support development of suitable and meaningful volunteering opportunities to support the families
• Establish partnerships with external stakeholders to develop a volunteer base
• Maintain appropriate record and efficient tracking and utilisation of volunteer information and assignments in a database
• Promote volunteering internally and externally by sharing opportunities for volunteering
• Evaluate the risks associated with volunteering positions and take appropriate action to mitigate the risks associated with the activity
• Utilise social media and other marketing platforms to promote volunteering in SCC

Supporting Family Partnership Platform & Stakeholder Management

• To recruit, engage and maintain Family Partners (FP) and match suitable FPs to identified members.
• To follow up with FP and members on the continued partnership and provide ongoing support
• Managing stakeholders who are involved as volunteers/ Family partnership so as to also protect the well interests of our members.

Develop, execute and manage volunteer-driven programmes

• Manage current programmes
• Develop and plan new programmes to meet the needs of members/community.
• Timely execution and programme management.
• Programme evaluation and review.
• Communicate effectively with members, volunteers and partners to ensure programme effectiveness.

Requirements

• Diploma or Degree in a relevant discipline, preferably social science
• Relevant experience in volunteer management preferred
• People & Team oriented: The ability to work with different groups; families, partners
• Value and Worth of Communities: Believe that people and communities have intrinsic strengths and resources that can be harnessed for the betterment of family and community life;
• Communications: Excellent oral, written and inter-personal communications skills in dealing with individuals, groups and community at all levels
• Knowledge: Rich in community and social service resources for volunteering opportunities and partnerships.
• Stakeholder Focus and following up: Identifying and responding with quality service to all stakeholders while monitoring and making necessary modifications to assignments in a fluid environment
• Engagement and Facilitation: The ability to engage/ influence others to take ownership in an interest area while facilitating conversations amongst diverse groups for continual co-creation, relationship building and collaboration.

*Only shortlisted applicants would be contacted.

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

We are seeking a dynamic and experienced individual to join our team in the vendor and contract management role. You will play a crucial role in managing the correspondence and liaison with relevant vendors to ensure the strategic and operational needs of the hospital are met. You will manage vendor contracts efficiently and effectively to achieve said strategic objectives by overseeing vendor relationships and contract management processes, including vendor selection and management. You will support the drafting of service level requirements and the scope of work for ensuring compliance with hospital policies and regulatory requirements. You will also monitor contract performance and KPIs, addressing any issues in a timely manner.

Additionally, you are expected to oversee the day-to-day operations upon EGH’s opening.

Requirements:

• Bachelor’s Degree preferably in a health-care related discipline with at least 2 years of working experience
• Proven experience in vendor and contract management, preferably in a healthcare or hospital setting
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Must be fully vaccinated against COVID-19

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• Lead and support the Shared Service Team to generate invoices and ensuring its accuracy, completeness, and issuance on a timely basis.
• Assist Finance with customer account reconciliations for discrepancies.
• Collaborate with internal stakeholders on reports requirement and other related and relevant information in carrying out the job.
• Support departments and external partners by preparing various and ad hoc accounts and reports, muster reports to funding bodies and for audit purposes.
• Serve as primary point of contact for customer inquiries.
• Investigate and resolve questions related to Order to Cash function.
• Keep track of clients who are due for renewal of subsidies, complete required renewal forms for review with Social Workers.
• Manage and update new admission and discharge of clients from Minds punctually to ensure accurate invoicing.
• Prepare reports to internal stakeholders to ensure accuracy and completeness of clients list, funding bodies on a regular basis as required in the funding agreement and external audit purposes.
• Work closely with internal stakeholders on clients information and ensuring in compliance to regulatory compliance including PDPA.
• Gather data and analyse the effectiveness of current operations, identifying issues and determining financial impact to develop actionable opportunities.
• Lead and assist with centralizing and standardizing workflow processes for good practices with stakeholders suitable in a digital environment.
• Continually review the processes and workflow of all Order to Cash services, management of clients data and providing recommendations to build internal efficiencies and reduce risk.

• Diploma in Accounting/Finance or Certificate in Accounting or other relevant discipline.

• More than 5 years experience in invoicing with good understanding of an ERP system, strong Microsoft Excel skills and basic accounting knowledge.

Job Description

With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.

A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.

Consistently serving with the highest level of standard is the key to leading the team to success.

Responsibilities

• Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards
• Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions
• Handle any guest feedback on food quality and service
• Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance
• Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation
• Plan staff roster based on outlet’s operational requirements
• Supervise and support the operations of at least two restaurants/cafés
• Able to function as customer relations and handle customer reservations
• Ad-hoc responsibilities assigned by the Manager

The Volunteer Management & Partnerships (VMP) Executive is responsible for recruiting and engaging volunteers to further the mission of poverty transformation with- in empowered communities. Aligned with the transformational outcome of contributing back and goodwill exchange, he/she will collaborate with the beneficiaries (also known as members), residents and other diverse external stakeholders to garner assets to enable the families towards self-reliance.

He/ she will manage individual volunteers and other diverse volunteer groups to support them in their volunteering engagement and to promote partnerships with staff and the families within our service boundary area to enhance the kampung spirit of community giving and supporting one another.

He / she will also collaborate within and across teams to identify and network for sharing of required resources to support families in their journey towards financial independence and improved family and psycho-social functioning.

Volunteer Sourcing, Onboarding and Placement

• Recruit suitable and interested volunteers from various sources (outreaches, contacts, online, community & other organisations etc).
• To network and build relationships with potential partners that have many volunteers
• Promote and raise awareness of volunteering opportunities at South Central Community Family Service Centre (SCC) that align with the centre’s mission
• Carry out suitable screening of potential volunteers
• Provision of volunteer orientation based on volunteer handbook or information about SCC including volunteering policies and volunteer rights
• Match volunteer requests and interests with the appropriate volunteering opportunity and needs of the organization using a standardized intake and interview protocol.

Volunteer Engagement, Support & Relationship Management

• Manage grievances and resolve conflicts in relationships between volunteers and internal and external stakeholders
• Engage and build relationships with the volunteers while attending to their welfare during the period of their volunteering
• Obtain volunteer feedback and assist in changes in volunteering activities
• Organize training and development sessions for volunteers.
• Produce schedules for volunteering
• To communicate appropriate programme objectives to volunteers as required
• To provide guidance to volunteers on executing effective programmes
• Monitor and evaluate volunteering activities and sessions
• To develop growing team of volunteers to support various programmes
• To identify and retain committed volunteers
• Appreciate volunteers (collaborate with platform owners) or organise volunteer appreciation initiative (s).

Plan Volunteering policies and develop volunteering opportunities

• Collaborate across teams to support development of suitable and meaningful volunteering opportunities to support the families
• Establish partnerships with external stakeholders to develop a volunteer base
• Maintain appropriate record and efficient tracking and utilisation of volunteer information and assignments in a database
• Promote volunteering internally and externally by sharing opportunities for volunteering
• Evaluate the risks associated with volunteering positions and take appropriate action to mitigate the risks associated with the activity
• Utilise social media and other marketing platforms to promote volunteering in SCC

Supporting Family Partnership Platform & Stakeholder Management

• To recruit, engage and maintain Family Partners (FP) and match suitable FPs to identified members.
• To follow up with FP and members on the continued partnership and provide ongoing support
• Managing stakeholders who are involved as volunteers/ Family partnership so as to also protect the well interests of our members.

Develop, execute and manage volunteer-driven programmes

• Manage current programmes
• Develop and plan new programmes to meet the needs of members/community.
• Timely execution and programme management.
• Programme evaluation and review.
• Communicate effectively with members, volunteers and partners to ensure programme effectiveness.

Requirements

• Diploma or Degree in a relevant discipline, preferably social science
• Relevant experience in volunteer management preferred
• People & Team oriented: The ability to work with different groups; families, partners
• Value and Worth of Communities: Believe that people and communities have intrinsic strengths and resources that can be harnessed for the betterment of family and community life;
• Communications: Excellent oral, written and inter-personal communications skills in dealing with individuals, groups and community at all levels
• Knowledge: Rich in community and social service resources for volunteering opportunities and partnerships.
• Stakeholder Focus and following up: Identifying and responding with quality service to all stakeholders while monitoring and making necessary modifications to assignments in a fluid environment
• Engagement and Facilitation: The ability to engage/ influence others to take ownership in an interest area while facilitating conversations amongst diverse groups for continual co-creation, relationship building and collaboration.

*Only shortlisted applicants would be contacted.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• Lead and support the Shared Service Team to generate invoices and ensuring its accuracy, completeness, and issuance on a timely basis.
• Assist Finance with customer account reconciliations for discrepancies.
• Collaborate with internal stakeholders on reports requirement and other related and relevant information in carrying out the job.
• Support departments and external partners by preparing various and ad hoc accounts and reports, muster reports to funding bodies and for audit purposes.
• Serve as primary point of contact for customer inquiries.
• Investigate and resolve questions related to Order to Cash function.
• Keep track of clients who are due for renewal of subsidies, complete required renewal forms for review with Social Workers.
• Manage and update new admission and discharge of clients from Minds punctually to ensure accurate invoicing.
• Prepare reports to internal stakeholders to ensure accuracy and completeness of clients list, funding bodies on a regular basis as required in the funding agreement and external audit purposes.
• Work closely with internal stakeholders on clients information and ensuring in compliance to regulatory compliance including PDPA.
• Gather data and analyse the effectiveness of current operations, identifying issues and determining financial impact to develop actionable opportunities.
• Lead and assist with centralizing and standardizing workflow processes for good practices with stakeholders suitable in a digital environment.
• Continually review the processes and workflow of all Order to Cash services, management of clients data and providing recommendations to build internal efficiencies and reduce risk.

• Diploma in Accounting/Finance or Certificate in Accounting or other relevant discipline.

• More than 5 years experience in invoicing with good understanding of an ERP system, strong Microsoft Excel skills and basic accounting knowledge.