Total 3 media management manager job vacancies in F&B / Tourism / Hospitality category in pas kampong chai chee cc

The Senior Manager plays a pivotal role in supporting the Assistant Director (Policy & Administration) in policy review, digitalisation and strategic planning related to PA registered Trainers/Private Operators, courses, Interest Groups (IGs), and IG leaders. The responsibilities include monitoring the management of Trainers, IGs, case management, and course modules within the onePA system and future IT systems to facilitate effective community outreach. Additionally, the Senior Manager is responsible for maintaining records of quality service cases, overseeing feedback management from internal and external stakeholders, managing audits, and addressing audit observations to enhance the quality of training providers.

Furthermore, the role involves administering the Appointment and Renewal of Talent Advisory Panel members, overseeing the management of PA registered Trainers and Private Operators, identifying their training needs, and coordinating workshops to upgrade their skills and competency. The Senior Manager is also tasked with collating and reviewing regular reports on course participation and IG membership, generating data from the onePA/IT system for operational purposes, and preparing reports and materials for division/section meetings, presentations, and other briefings/workshops.

In addition, the Senior Manager liaises with PA registered Trainers/Private Operators, and Constituency Office Staff to align PA key messages, communicates with internal and external stakeholders on the dissemination of information and policies, and ensures the smooth operation of day-to-day office and administrative functions. Supervisory responsibilities include ensuring team compliance with Government Instruction Manual on Procurement rules and regulations, monitoring the Division's and team's budget utilization, guiding the Manager to optimize resource utilization, and overseeing the update of office inventory, maintenance of office equipment, and disposal of documents after the mandatory period.

Finally, the Senior Manager assists in other projects and duties as instructed by division's senior officers/management.

Knowledge & Skills

Minimum     

-     Demonstrates strong leadership and possess good co-curricular activities involvement

Desired       

-     At least 3 years of relevant working experience in policy development and implementation and/or quality service management work and/or work in people related field  

-     Possess good written and oral communications skills, analytical thinking and problem solving as well as planning and organising skills

-     Strong in data collation, analysis and presentation

-     Strong in managing and resolving quality service matters

-    Knowledge of 2nd language and effectively competent with computer office software

-    Able to work on weekends and weeknights, when necessary

What you will be working on:

Key responsibilities include:
 

Corporate Planning

• Supports Assistant Dean (Planning & Knowledge Management) in carrying out corporate and strategic planning efforts of the Institute
• Supports Assistant Dean (Planning & Knowledge Management) in the planning, organising, tracking and reporting of the Institute’s Workplan, Mid-Year Review and deliverables in accordance with the Institute’s Annual Planning Cycle
• Supports Assistant Dean (Planning & Knowledge Management) in tracking, managing and coordinating of the agenda and follow-ups from meetings, e.g. Senior Management Meetings (SMM), NACLI’s Monthly Meeting with GD and NACLI’s Monthly Meeting with CED
• Supports Assistant Dean (Planning & Knowledge Management) in the tracking of departments’ budgeting and expenses, to ensure that resources are allocated effectively to support the department's priorities
• Provides secretariat support to NACLI meetings, such as coordinating and organising meetings and follow-ups after the meetings etc
• Coordinates department meetings, workplan discussions and department retreats, as well as follow-ups from these sessions

Knowledge Management

• Supports Assistant Dean (Planning & Knowledge Management) in managing the Institute's knowledge management system and ensure that staff have access to the information and resources they need
• Manages the NACLI’s training modules repository masterlist
• Manages the training resources (both physical and online) such as online tools, research papers, best practices, case studies, photos and videos for development and review of training modules
• Manages the NACLI resource library and its contents to ensure availability of relevant and updated training references and materials
• Proposes improvements to better manage or organise knowledge and repository resource materials within the Institute

Development of PA Knowledge

• Supports Assistant Dean (Planning & Knowledge Management) in the coordination and management of PA knowledge and works closely with PA knowledge owner divisions in the documentation of knowledge manuals
• Provides support to the PA Knowledge Management Workgroup and to work with PA stakeholders on the follow-up actions and future plans

Tracking of Training Progress, Participation and Effectiveness

• Oversees the consolidation of training evaluation data and preparation of draft training evaluation report
• Supports the department in implementing measurement system(s) and processes to evaluate the effectiveness of NACLI training programmes

PA Grassroots Heritate Gallery @NACLI

• Supports Assistant Dean (Planning & Knowledge Management) in the development and operations of the Grassroots Heritage Gallery
• Supports Assistant Dean (Planning & Knowledge Management) to formulate and implement plans to ensure regular flow of visitors to the Gallery

Relationship Management

• Supports Assistant Dean (Planning & Knowledge Management) in the managing of stakeholder networks (e.g. NACLI Adjunct Faculty members)
• Supports Assistant Dean (Planning & Knowledge Management) in the recruitment and engagement of NACLI Adjunct Faculty, and monitors engagement and effectiveness of their contributions

Accreditation Compliance

• Supports Assistant Dean (Planning & Knowledge Management) in ensuring the Institute’s ongoing compliance with SkillsFuture Singapore (SSG) accreditation requirements and standards as a Registered Training Provider (RTP)
• Coordinates with relevant departments to ensure all training programmes and processes meet accreditation standards
• Conducts periodic reviews to ensure adherence to accreditation standards
• Stay current on accreditation criteria and regulations, and update internal processes accordingly
• Maintains accurate records of all relevant documentation

Corporate Visits and Projects

• Supports Assistant Dean (Planning & Knowledge Management) in the planning, coordination and execution of talks and dialogues, and visits by corporate groups, foreign or local delegations

Budget and Procurement

• Manages the procurement process from preparing specifications for GeBIZ ITQs/ITTs, awarding of contracts in liaison with NACLI’s Training Operations Department, to monitoring and tracking of department’s budget utilisation

Other Duties

Other duties assigned by the Institute, including:

• Representing NACLI at official meetings / events
• Representing NACLI in working committees (internal & external)
• Other duties as assigned by senior officers
   

What we are looking for:

Requirements:

• Minimum - 3 years’ of work experience in managerial capacity
• Desired - 1 year of related work experience in organisational learning and development, knowledge management and/or corporate planning, and significant involvement in collaborative projects with internal / external partners

We are looking for a highly-motivated individual who:

• Is a self-starter and fast learner with good analytical, problem-solving and critical thinking skills
• Appreciates broad concepts and is also attentive to details
• Has good project management skills and is able to work both independently and as part of a team
• Has strong proficiency in the English language, both verbal and written and communication skills
• Enjoys working with people of different backgrounds to achieve a common goal

Only shortlisted candidates will be notified.
Successful candidates will be given a 3-year contract.

OUTREACH AND ENGAGEMENT

• Plan, organise and execute events and programs.
• Provide opportunities for people to interact and work together, creating social networks leading to a more cohesive community.
• Assist all partnering place makers with regulatory needs.
• Work with relevant Stakeholders in Wisma Geylang Serai (WGS) and other Government agencies to create a cohesive and intelligible structure to realise the objectives and goals for the place-making ideas.

PROJECT MANAGEMENT

• To assist in the planning and definition of of various projects for the GSPD
• Assist in activity planning and the sequencing of the sub-projects
• Work on the project timeline for the various sub projects
• To create the belt around arts and cultural activities Through engagements with the partnering government agencies, the place making ideas must animate the precinct, rejuvenate structures and streetscapes and bring the diverse community together.
• To be able to integrate arts, culture, activities and creative events in the development project.
• To organize various programmes and events for the various spaces within the cultural belt.
• To handle and manage the Geylang Serai Precinct Development (internal and external) to operational excellence in programming such activities and events.
• To co-ordinate and take charge of the full spectrum of all events and activities. Be very fastidious and mindful of all optics and have eye for detail on creativity, designs and colour combinations.
• Develop and implement creative place-making strategies and creative ideas on cultural and heritage related programmes and activities.

ADMIN, FINANCE & PROCUREMENT

• To assist the AD on all Admin, Finance and procurement matters relating to GSPD
• To work on various quotations and tenders for all sub projects for the GSPD.
• To assist AD to manage all matters within the scope of GSPD
• Support and facilitate the place making commission through all modes of communications and to ensure that all the short and long term plans are well coordinated.
• Pilot and promote engagement efforts in the precinct development neighbourhood programs.

IPOG staff are also to perform the following duties:

To implement meaningful and innovative national and community programmes             

• Scheduled duties to cover weekday night programmes and weekend programmes
• Scheduled to manage and execute national programmes for WGS that requires multiple meetings, rehearsals and planning. Some of these events are Annual Bazaar, Monthly Cultural Events, Bulan Bahasa, etc.

To foster strong partnerships and networks

• Appointed as secretariat to various committees such as Programme Advisory Committee, Precinct Development Inter-Agency Committee, WGS Social Network Committee, Facilities Management Committee, Integrated Programming Committee, Kurnia Operations Committee and M3
• Scheduled to attend monthly CCC and CCMC meetings in the evenings
• Multiple ad-hoc ‘after office hours’ engagements and meetings with MMOs, VWOs and other non-government organisations whom are volunteers and can only meet after work

To assist in facilities management services of common properties at Wisma Geylang Serai

• Scheduled to perform random surprise checks on facilities, security, cleaning and tenants at odd hours

To assist in the day to day operations of Malay Muslim Organisations (MMO) office

• Manage Kurnia (MMO Hub) as and when required of which operating hours are beyond office hours

Other ad-hoc duties not covered under main responsibilities and duties.

• Performs other duties assigned by the General Manager and Senior Officers of WGS