Total 4,113 media management manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Key Roles and Responsibilities

As part of the Operations Department and reporting directly to the Manager/HOD, this individual is required to work with various stakeholders consisting of internal departments, Government agencies (SSG, CPE etc.) to oversee grant management and disbursements to support the various SCCIOB programmes.

Grant Management – To prepare and seek approval for grant claim submissions, monitor and report grant utilization and disbursement status, oversee ad-hoc grant audits and queries.

Programme Management – To oversee all grant matters and policies pertaining to specific programme types. This includes evaluating funding applications, managing grant appeals, as well as budgeting and disbursement.

Stakeholders’ Engagement – To manage internal and external stakeholders to best support the day-to-day functions of the Operations Department.

Processes Management – Leverage on technology to streamline, manage and review internal processes and control points to ensure effective and efficient administration of grant & operational matters.

Grant Performance Reporting – To conduct data analysis to draw insights on the financial position of SCCIOB, including grant allocation, utilization & disbursement status for each programme type.

Ad-hoc Assignments - Mentor and supervise staff as assigned, undertake any special project as assigned by Reporting Officer.

Qualifications, Knowledge And Experience

• Diploma in Accountancy/ Finance/ Business and other quantitative fields
• Minimum 2 years of relevant experience
• Meticulous and numerically inclined
• Strong critical thinking, problem-solving and project management skills
• Good written and verbal communication skills
• Good interpersonal skills and able to engage and communicate with internal and external stakeholders
• Highly adaptable, able to work independently and multi-task in a dynamic environment as well as function as a team player
• Proficient in the use of Microsoft Word, Excel and PowerPoint

Responsibilities:

• Dim Sum Restaurant.
• Oversee the day-to-day leadership and management of an outlet on all aspects of operations.
• Provide a high quality of service and deliver excellent dining experience to all customers.
• Familiar with whole floor operation and able to carry out the multiple roles of every floor position (Example: host, server, cashier and others).
• Responsible for outlet sales target and KPIs include overall cost (Example: food cost and labour cost).
• Enhance leadership and performance excellence of the team members by training, motivating, assessing; and being a role model for all team members to provide customers with high quality of service.
• Respond to customers or team members' comments and feedback professionally
• Responsible and ensure outlet safety, cleanliness, hygiene are kept in high standards.
• Responsible for outlet workforce arrangement, manage outlet recruitment and training; scheduling and reporting shortage or excess of workforce to HR Manager regularly.
• Good knowledge about all menu, and the ability to explain clearly to team members during training.
• Proactively taking on additional responsibilities where required.
• Other duties as assigned.

Requirements:

• At least 5 years of working experience in related field.
• Candidates at entry level who specialize in Food/ Beverage/ Restaurant Service or equivalent are preferred.
• Possess passion for hospitality. Strong enthusiasm and boundless energy with an ability to influence people in a positive manner.
• Able to plan and execute projects and change management
• Excellent time management skills
• WORK ON WEEKENDS & PUBLIC HOLIDAYS till 2am

Cha Cha Cha, Singapore's oldest Mexican Restaurant and Bar, is currently seeking an experienced Assistant Restaurant Manager to join our team and provide excellent customer service. Here are the details of the position:

Benefits:

- 44-hour workweek with 5.5 days of shifts

- Duty meals

- Annual leave

- Annual increment

- Monthly target incentives

- Performance bonus

- Staff discounts

- Medical benefits and insurance coverage

Job Description:

- Manage the restaurant in the absence of the Restaurant Manager.

- Create a positive experience for guests and co-workers.

- Handle feedback from guests and staff in a polite and effective manner.

- Assist the Restaurant Manager in training new staff to maximize performance.

- Ensure that the service team adheres to company policies, procedures, and Singapore Food Safety Agency regulations.

- Maintain excellent standards in food quality, safety, and cleanliness throughout the restaurant.

- Have an excellent knowledge of the menu and maintain presentation standards for food and drinks.

- Monitor and maintain the operating systems of the outlet.

- Plan weekly schedules.

- Handle restaurant closing and tally daily sales.

- Manage daily inventory, stock management, and purchasing.

- Perform any other duties as assigned by the reporting manager.

Requirements:

- Minimum of 5 years of experience in a similar role.

- Demonstrates a positive attitude and handles feedback well.

- Good organizational skills.

- Can-do attitude, driven, passionate about work, and a team player.

- Able to multitask and work under pressure.

How to Apply: Interested applicants, please send your resume or call/WhatsApp 90115714 to arrange for an interview.

Note: Only Singaporeans and Permanent Residents (PRs) should apply.

Join our team at Cha Cha Cha and be a part of our longstanding tradition of providing fuss-free Mexican cuisine and service to the community. We look forward to welcoming you!

Job Description:

• Coordination and management of Event Performers with the Project team

• Working with clients to attend to requests to performers’ performance needs

• Oversee the management, concept and execution of the event effectively throughout, from lead-up efforts to actual event and post-event for proper closure.

• Provide sufficient event management manpower (an overall event management, coordination and support)

· Strong organizational and time management abilities, with the ability to prioritize tasks and meet deadlines

Interested candidates, please email your CV to [email protected].

We regret that only shortlisted candidates will be notified.

Evelyn Xie Huijing | R1104549

Recruit Express Services Pte Ltd | 13C6614

About us

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn Singapore Atrium is a spectacular atrium-styled hotel with more than 500 rooms. It is strategically located at the fringe of the city, Chinatown and the Singapore ERiver, served by Havelock MRT right at its doorstep.

Your day to day

Reporting to the General Manager, you will be providing day-to-day leadership and direction by maximising financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards, and building awareness of hotel and brand in the local community.

Financial Returns

• Development, implement and monitor financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability.
• Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.

People

• Direct day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
• Coach and engage hotel staff while ensuring they have the information, market data, tools and equipment to successfully carry out job duties.
• Recommend and deal with staffing/human resources-related actions in accordance with hotel and/or company rules and policies.
• Promote teamwork and quality service through daily communication and coordination with key department heads.

Guest Experience

• Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, ommunity leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community.
• Ensure highest level of guest satisfaction by providing quality guest services and amenities.

Responsible Business

• Ensure a safe and secure environment for guests and colleagues. Protect hotel assets in compliance with owners’ policies and procedures and regulatory requirements.
• Work with and maintain relations with external stakeholders, including representatives from Owning Company.
• Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Perform other duties as assigned. You will be asked to serve as Acting General Manager or Manager on duty.

Accountability

This job is the second in command to the General Manager in a large full-service flagship hotel with an extensive range of facilities and services, including two food and beverage outlets, a bar and banquet services that cater to meetings and wedding events.

What we need from you

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management and/or Business Administration.
• Several years in senior-level general management role in hotels (or similar sectors) operational roles, with a background in Rooms or Commercial preferred.
• Willing and be eligible for meeting statutory requirements to work in Singapore.

What you can expect from us

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You will be rewarded with a suite of benefits that supports you and your family's wellbeing, including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

Who We Are

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn Singapore Atrium family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

1. Recruiting, training and supervising staff.
2. Planning menus.
3. Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
4. Overseeing stock levels.
5. Ordering supplies.
6. Producing staff rotas.
7. Assessing and improving profitability
8. Liaising with management to constantly update Manpower, Kitchen, Operational issues at all times.

COMPANY DESCRIPTION

At Chatterbox, we believe in the simple truth that food is the soul of society and eating is a sensorial affair. At the heart of each compelling dish is a history, a rich broth of heritage and culture.

RESPONSIBILITIES

RESPONSIBILITIES

• Understand operations flow for both front and back of house
• Able to execute SOPs in outlets and ensure implementations are being carried out accordingly
• Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
• Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
• Schedule and manage manpower arrangements of outlets under supervision to achieve operation effectiveness
• Motivate, develop and manage team members to achieve individual, team and business objectives
• Coach and provide feedback to staff on quality of service and food rendered
• Be service oriented, uphold quality, sincere, intimate customer relations service
• Work closely with Executive Chef in achieving P&L goals
• Liaise with various departments where necessary
• Any other duties as assigned by Management

• At least 3 years of F&B work experience in similar capacity
• Willingness to work rotating shift hours, weekends and public holidays
• Possess great service attitude
• Passion for people & food
• Energetic team player
• Able and willing to coach and develop team members
• Great multi-tasking skills
• Proficient in MS Office

Why Join Us?

• Encouraging Work-Life Balance.
• Good Career Development Opportunities.
• Work with a Small and Vibrant Team.
• Opportunity to Wear Many Hats and Gain Different Sets of Skills.

Job Descriptions:

• Overseeing day-to-day operations of the restaurant to ensure a smooth and efficient

workflow.

• Managing staff, including scheduling, training, and ensuring high service standards.

• Maintaining inventory, coordinating with suppliers, and ensuring timely procurement

of high-quality ingredients.

• Ensuring adherence to all health and safety regulations in the kitchen and dining areas.

• Handling customer inquiries, resolving complaints, and ensuring overall customer

satisfaction.

• Monitoring financial performance, including managing budgets, controlling costs,

and achieving revenue targets.

• Developing marketing strategies and promotional activities to enhance the

restaurant’s visibility and attract customers.

• Ensuring the restaurant’s ambiance and décor are in line with the expectations of

guests, providing a warm and inviting environment.

Job Requirements:

-4-5years related experience

- degree holder

-

We are seeking a dynamic and versatile Retail Engagement & Social Media Strategy Specialist to join our team. This unique role blends the responsibilities of a social media strategist with hands-on retail operations, offering the perfect balance between in-store customer interaction and online brand presence management.

Key Responsibilities:

1. Social Media Strategy:Develop and execute innovative social media campaigns to drive brand awareness, customer engagement, and store traffic.
   Curate, create, and manage compelling content for all social media platforms, aligning with brand tone and values.
   Analyze social media trends, metrics, and audience insights to optimize content performance and engagement.
   Collaborate with marketing and creative teams to develop promotions, events, and influencer partnerships that enhance both online and in-store experiences.
   Monitor social media interactions, respond to customer inquiries, and engage with the online community to foster relationships and drive loyalty.
   
2. Retail Store Assistance:Provide exceptional customer service by assisting customers with product inquiries, purchases, and in-store experiences.
   Ensure the store is well-maintained, organized, and visually appealing according to brand standards.
   Assist in inventory management, restocking, and merchandising to maximize sales opportunities.
   Support in-store promotions, sales events, and product launches, ensuring a seamless customer experience from online to offline.
   Collaborate with store management to align social media efforts with in-store goals and promotions.
   

Qualifications:

• Proven experience in social media management and content creation, preferably in a retail or customer-centric environment.
• Strong understanding of social media platforms, algorithms, and best practices.
• Excellent communication skills, both written and verbal, with a creative flair for storytelling and engagement.
• Previous experience in retail or customer service roles, with a focus on delivering high-quality experiences.
• Ability to multitask, prioritize, and adapt in a fast-paced environment.

Skills Required:

• Proficiency in social media management tools and platforms (e.g., Instagram, Facebook, TikTok, etc.).
• Basic knowledge of digital marketing and analytics tools (e.g., Google Analytics, Meta Business Suite).
• Strong organizational skills with attention to detail in both digital and physical spaces.
• Customer-focused mindset with a passion for retail and social media innovation.

This hybrid role is ideal for someone who thrives in a fast-paced, customer-oriented environment and enjoys crafting engaging digital content while being involved in the day-to-day operations of a retail store.

- responsible for sourcing of stalls tenants

- in charge of cafeterias daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- possess class 3 licence

- independent and motivated individual

- time management skills

- experience in setting up of new cafeteria

- rostering of daily staff for operations

Responsibilities:

• Manage and oversee daily operations of Margaret Drive Outlet.

• Ensure sufficient stocks for daily operations both service & kitchen.

• Maintain update records of daily, weekly and monthly revenues and expenses

• Develop optimum operational plans for outlet.

• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service.

• Ensure that all staff provide and delivery service with standard. Handle any dispute with any customer or staff issues which arise during operation hours.

• Create and maintain Standard Operations and Procedures (SOP) for the F&B business, including F&B administration and food safety and hygiene practices.

• Handle and oversee staff record, monthly sales submit reports, handling all supplies invoices & Tally staffs over time and payroll.

This is 1 small outlet,

- Manages and oversee daily operation of 1 outlet

- Small team of staffing

Additional information:
- Fixed salary / commission

Requirements:

• Minimum 3 years of business similar managerial experience, ideally in Café, Bar, Bistro casual environment

• Experience of managing department budgets, stocks and cost control

• Computer literate and with decision making skills

• Leadership quality to motivating staff relations and good customer service skill.

•Able to facilitate and orchestrate resources cross functionally to support business development activities

• Able to work under pressure and with tight deadlines

Responsibilities:

• Lead daily operations (including opening and closing) efficiently through guiding team members
• Induct, mentor and train junior staff to achieve guest satisfaction
• Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
• Enhance customer service quality by ensuring action plans are carried out
• Implement plans to ensure efficient use of resources and minimize wastage
• Provide prompt and excellent customer service to guests
• Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
• Strategize manpower planning to support operational needs within budget
• Handle guest complaints with care and provide service recovery options
• Ensure smooth implementation of new F&B products
• Ensure cleanliness of restaurant at all times
• Manpower planning

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 5 days rotating shift, on weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

• Be the direct focal point and direct link with customers on all customer issues (Be the Voice of Customer
• Provide strong leadership in customer related issues
• Oversee the Operation and Customer Service function of the Company
• Ensure smooth coordination between the Operation & Customer Service team for on time delivery
• Responsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
• Maintain a high degree of account management and control
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality, timely delivery, and support.
• Other responsibilities that may be delegated or stipulated by Management.

Requirements:

• At least a diploma or degree in any field
• Operational ability in a diverse environment
• Exceptional customer-facing skills
• Readiness to demonstrate a proactive attitude.
• Excellent verbal and written communication skills.
• Working experience of more than 3 years with managerial or supervisory experience

Mycelium Catering is the institutional catering arm of Food Inc. A veteran food provider for over 30 years in the food and beverage industry, our vast experience spans across various genres, from fine-dining and casual eateries to catering and consultancy services.​Mycelium Catering symbolises and encapsulates nature's worldwide web that forms the entire food ecosystem's ability to grow as it continually seeks organic new sources that will allow guided transformation of simple things into more complex molecules or compounds. This in turn transforms the way we manufacture, consume, and live within a sustainable eco-friendly food and beverage industry.

We endeavour to Steer, Repair, Rebuild and Create our food journey through this understanding.

Job Description:

• Oversee the daily operations of the business unit to ensure a seamless customer experience.
• Manage staff, resources, and processes to maintain high service and operational standards. Targets will differ based on type of Business Unit
• Drive sales and profitability while maintaining cost control and budget adherence.
• Ensure compliance with health, safety, and hygiene regulations.
• Foster a positive work environment and motivate staff to deliver exceptional service.
• Handle customer complaints and resolve issues promptly and effectively
• To foster healthy working partnerships with vendors and clients
• Recruit, train, and supervise business unit staff.
• Conduct performance evaluations and provide feedback and coaching to employees on quarterly basis.
• Prepare and manage budgets, monitor expenses, and ensure financial targets are met on monthly basis.

Requirements:

• Minimum 5 years F&B experience with at least 3 year of supervisory experience in F&B operations
• Strong organizational skills
• Organized and meticulous
• Good interpersonal skills with people management experience
• Flexibility to adapt to changing priorities and tasks
• Must be PC illiterate and Proficient/Basic Knowledge in MS Office (Excel/ Word/ Outlook)
• Ability to work independently, team player, Positive and willing to work attitude

The Operation Manager, Food and Beverage assists the Assistant Director, Food and Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the EAM, Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time 80% in the operation.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Assistant Director, Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Assistant Director, Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the
• Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue e.g promotion etc.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level within 14 – 24 months.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Stream lines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilites

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Executive Assistant Manager F & B / Asssitant Director, F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage / Hospitality Management or extensive hands on experience in similar restaurant concept.
• Minimum of 3 years of experience in similar position in the hotel or free-standing restaurant and bar environment.
• Prior work experience in Asia, Singapore or South East Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.

Competencies

• Extrovert, sociable, and avid representing Food & Beverage and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional values – brand conscious.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates approached with Executive Chef.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

You will be responsible for managing and improving the ITIL-aligned processes of Incident, Change, and Problem Management. This role ensures the swift resolution of IT incidents, smooth implementation of changes, and the proactive resolution of underlying problems. The position requires strong leadership, process management skills, and collaboration with technical teams, vendors, and stakeholders to maintain high service availability and minimize business disruption.

Responsibilities:

• Oversee the full incident lifecycle, ensuring timely resolution of IT incidents and minimizing impact on business operations.
• Coordinate with IT teams and vendors to escalate and resolve incidents within agreed Service Level Agreements (SLAs).
• Provide communication and status updates to stakeholders during major incidents.
• Conduct incident post-mortem reviews to identify root causes and implement preventative measures.
• Monitor change performance metrics and continuously improve the process.
• Problem Management: Identify and analyze root causes of recurring incidents and implement permanent fixes to prevent future occurrences.
• Collaborate with technical teams to perform detailed problem investigations and trend analysis.
• Maintain process documentation and ensure compliance with regulatory and security standards.
• Ensure adherence to ITIL best practices for Incident, Change, and Problem Management.
• Provide regular reports on KPIs, SLAs, and process effectiveness to leadership.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• Min 5 years of experience in IT Incident, Change, and Problem Management or a similar role.
• Strong understanding of ITIL frameworks and IT service management best practices.
• Excellent problem-solving and decision-making skills.
• Experience with ITSM tools such as ServiceNow, Jira, or equivalent.
• ITIL v3/v4 certification preferred

Interested candidate please send your detailed resume to [email protected]

Careerally Pte Ltd | EA Licence: 24C2215

EA Personnel Name: Hon Csia Fui (Han Jiahui)

EA Personnel No: R1875919

• MNC, Town area, 5 days
• Salary: $7000 - $8000
• AWS, performance bonus
• New position

Responsibilities

• Partner with Company’s compensation team to develop, implement, and manage the company’s compensation strategy and specific pay frameworks, so that they align with the company’s business goals and ensure competitive and fair compensation practices.
• Oversee all aspects of compensation programs, including salary structures, bonus plans, and other incentives.
• Conduct regular market research and analysis to stay up-to-date with industry compensation trends and to ensure the company’s ability to attract and retain top talent in the industry.
• Manage ongoing employee compensation programs including annual compensation reviews, promotion cycles, and bonus programs in the region.
• Provide thought leadership on compensation designs, work with sales organizations on sales compensation designs, establish competitive pay targets for sales roles, and ensure compensation governance of sales incentive payouts.
• Work with the global mobility team to support the design and updating of destination benefits.
• Partner with the legal team to ensure that all compensation practices adhere to local and international labor laws, regulations, and government requirements.
• Support special recognition programs that recognize top talents.
• Develop and implement effective communication strategies to educate employees about their compensation to ensure transparency and understanding.
• Work closely with finance, recruiting, and HRBPs as needed on all aspects of compensation and benefits.

Skills and Capabilities

• Bachelor’s degree in Human Resources, Finance, or other related field required.
• 8-10 years of progressive experience in compensation and benefits management.
• Proven experience in developing and implementing effective compensation strategies in a fast growing and multi-country environment.
• Must be highly organized with excellent attention to detail relating to data accuracy, problem-solving, and decision-making.
• Strong understanding of global compensation principles, regulations, and market trends.
• Ability to analyze complex problems and draw conclusions from data.
• Highly developed collaboration skills.
• Awareness of the importance of maintaining confidentiality of sensitive and proprietary information.
• Excellent organizational skills and ability to manage and execute tasks in a high-pressure environment.
• Strong communication and interpersonal skills, including the ability to effectively communicate with, and present information to, internal and external stakeholders.
• Ability to work in a deadline-oriented team environment.
• Ability to be discrete and maintain the highest standard of confidentiality.

Interested applicants, please send your resume to [email protected]

THE MISSION ?

You have been appointed Minister of the Right Price & Master of Reservations at your Mama!

THE MISSION?

You are the favourite parent of Mama!

1. Primary responsibilities

• To assist the Restaurant Manager to efficiently administer and organize the outlet as a profitable revenue generating centre.
• To assist the Restaurant Manager in the planning and executing of sales and promotions as well as marketing strategies and policies for the outlet.

2. Job Function

• To plan the requirements for bookings and promotions and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events.
• To make sure that there are always enough supplies in areas of responsibility and that equipment is well maintained.
• To organize the outlet in an efficient manner to cope with the day-to-day operation and bookings so as to minimize labour costs.
• To ensure that service standards are met and to effectively administer and organize the outlet as a profitable center and increase revenue.
• To ensure a high standard in the grooming of the staff.
• To assist in the setup presentation and merchandising of buffet setup in an artistic eye appealing effect and dismantling of all decorations/props after each promotion.
• To ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.
• To keep close rapport with all guests and to maintain an up-to-date mailing list of all regular guests.
• To ensure all staff are trained according to the established standards and conduct on-the-job training for all new staff and monthly training for their individual outlet’s staff. To provide supervisory guidance to interns/new team members assigned to section.
• To provide information or instructions on new activities, outlet promotions, events as well as guest feedback to staff during briefing sessions.
• To ensure all food & beverages sold is properly accounted for at established prices and be on alert for irregularities in the handling of money by staff.
• To participate in market survey on competitors.

Requirements

• At least 3 years in the management of a Chinese cuisine restaurant or in F&B service operations.
• Willing to work on spilt shifts, rotating shifts, weekends and public holiday
• Team player and possess good problem-solving skills
• Competent in English and Mandarin both spoken and written.
• Fluency in Cantonese will be an advantage as the successful candidate will be able to liaise with Cantonese speaking guests.

Guest Responsibility: -

• The active and friendly guest relations
• Greeting the guests and saying good-bye
• Knows the Restaurant products, its origin and able to voice recommendations
• Actively supports the guests
• Carries the responsibility in case of guest complaints/challenges and knows how to behave and will solve these in terms of the company.

Personal Responsibility

• Informal communicative and helpful behavior towards superiors and employees
• Sets the goals for department and supports employees in reaching these goals.
• Responsible for the disciplinary and technical management of employees subordinated to ARM
• Is responsible for recruiting employees
• Initiates and coordinates internal follow-up regulation for their area.
• Is responsible for the development, active training, and advancement of employees with the help of the Master plan
• Initiates and holds regular meetings.
• Responsible for preparing the rosters and complies with the legal provisions.
• Accepts and helps new employees integrate into the team and is glad to relay knowledge and makes sure that the employees are well integrated.
• Sets example for the team.
• Assumes the function of the MOD (Manager on Duty) and is deputy for the overall responsibility

Economical Responsibility

Operational Responsibility

Purchasing and Warehousing

Maintenance

Control Function

Interested candidates please call/ WhatsApp me at 87152978 or send your resume to [email protected]

Victor Gan (R1550441)

Swift Search Global Pte Ltd (EA 18C9495)

NorthLight School is a MOE specialised school that aims to be a choice school to prepare youth for life and living. Regardless of their starting points in life, we believe that they can SHINE. We invite mission-minded individuals with the requisite skill sets and experiences to join our team to help these students on their education and life journey to achieve success.

The Manager, Information Technology and Media Resources (ITMR), plays an important role in advising and supporting the school management team in the planning and execution of the school’s Information and Communications Technology (ICT) plans. You will also work closely with MOE IT Division to implement new ICT initiatives to support a connected ICT learning ecosystem for anytime and anywhere learning.

Main duties and responsibilities:

Take on the “enterprise IT” duties required in school which includes

• ICT administration such as planning for the deployment of SSOE provisions, asset management, ICT procurement and system administration
• Coordinating for the implementation of HQ-driven ICT projects within school
• Improving cybersecurity postures
• Maintaining and updating the School Website and School Portal

Support the planning and execution of school ICT plans which includes

• Assisting Head of Department (HOD) ICT to consolidate requirements into an ICT plan with inputs from both internal and external stakeholders
• Working with HQ-based ICT Partners and providing advice to school team on suitable ICT tools and applications embedded into the school ICT plans
• Tracking the usage of ICT funding and supporting HOD ICT to provide adequate solutions to monitor utilisation

Support teachers in adopting good ICT in teaching and learning (T&L) practices, which includes

• Collaborating with teachers on exploring ICT tools and applications for use during T&L
• Aligning ICT practices with the school’s and MOE HQ’s ICT plans and directions
• Advising teachers on relevant security and data considerations and policies when using ICT for T&L

Ensuring the smooth operations of the school library

• Manage library facilities, staff, and necessary support systems, including overseeing the procurement of new library materials such as ebooks
• Work with English Department to promote reading amongst students, including the support of library events and programmes

Requirements:

Basic

• Minimum 3 years of relevant work experience
• Effective team player with good interpersonal and communication skills
• Meticulous individual who can multi-task and work independently

Advantageous

• Polytechnic diploma or above holder

We offer:

• 5-day work week
• Learning and development opportunities
• Work-Life harmony

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Overview

Deliver efficient and effective HR operations, by implementing processes and systems that support HR polices and initiatives. Develop communications materials and plan the engagement sessions to ensure changes are well implemented. Guide and train relevant team members.

Job Responsibilities

• Lead HR operational activities, guide, train and develop the team on the daily activities of the HR operations team.
• Implement new company policies and develop processes and systems that support HR operations’ needs.
• Design, monitor, and improve HR processes, policies, and technologies regularly from a peoplecentred perspective.
• Develop training materials, communications plan and engage with all stakeholders to ensure changes are well implemented.
• Be a point of contact for employees in the business and provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Lead and/or participate in NUHS, MOM, MOH, MOHH, AH, HR projects, events, committees as and when assigned or appointed.

Requirements

• Degree in Human Resource Management or equivalent from a recognized university.
• Sound knowledge of Employment Act and Labour Laws.
• Prior experience in HR operations and generalist work is required.
• Critical thinker and process-oriented.
• Strong interpersonal and communication skills.
• Resourceful and self-motivated.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.