Total 5 operations engineer job vacancies in F&B / Tourism / Hospitality category in CAA-Changi Airport Terminal 2

At SASS (Singapore Aero Support Services Pte Ltd), we are looking for a highly motivated individual with strong expertise in operational management to join our expanding team.

Working alongside the management team, you will lead and direct a large team of 50 to 60 personnel as part of your daily scope, coupled with extensive reporting and KPI management.

You will be an integral part of the core operations team and it is paramount to cooperate across other operational divisions to achieve common objectives.

If you are a team player who is willing to take up challenges, perform under pressure and understands the complexities within the aviation operational, logistics and transportation management function, we look forward to receiving your application.

Job Responsibilities

• Oversee daily logistical operational function and ensure KPIs are met.
• To ensure business impact are identified, reported on, and managed at all times.
• To identify and deliver operational excellence across the logistics team.
• To lead and facilitate LEAN / process improvement through digitalisation for the logistics team.
• To support the delivery of better value and greater efficiency through identification and elimination of unnecessary complexity within business processes.
• To actively monitor operational risks to foresee/identify potential problems and provide solution to address it.
• Ensure compliance with safety and quality guidelines.
• Administration and supervision of staff under his charge.
• Perform Data Analysis, setting goals, and Reporting: Utilize data-driven insights to monitor key performance indicators (KPIs), develop strategies & roadmap, evaluate logistics and warehouse performance, and present regular reports to senior management.

Requirements

• Bachelor’s degree in logistic/supply chain management or equivalent work experience in logistics field.
• Min 3 years of working experience in logistic, preferably related to aviation industry.
• Prior experience in managing an operation size of 50-60 personnels will be added advantage.
• Good knowledge on warehouse management using SAP, inventory planning and transport management.
• Good presentation skills and experience in handling industrial relations matters.
• Possess strong leadership skills and driving performance.
• Effective communication and interpersonal skills to interact with diverse stakeholders.
• Problem-solving ability and proactive approach to identifying and resolving operational/supply chain issues.
• Comfortable working in a fast paced and matrix organisation.
• Good computer skills e.g. Microsoft Excel and power point.

The role of the Engineer – Robotics & Automation is to design and develop various automation & robotics system to help increase the labor productivity of the GE MRO Shop and eliminate high labor content non-value work. The candidate will work in the Singapore Automation and Robotics Centre of Excellence.

Essential Responsibilities:

• Work with end-users and analyze user needs to develop concept, design, test, implementation, debug and commission customized semi and fully automatic machines to improve labor productivity, improve process efficiency, reduce quality defects, improve safety & overcoming repair technical challenges in fast-paced production shops.
• Develop new ideas and concept to enhance company’s performance and competitiveness in the field of industrial automation and robotics
• Perform prototype design, assembly, testing and troubleshooting.
• Support troubleshooting, investigation and implement improvement solutions of production process equipment, systems related to quality and safety issues
• Work closely with cross-functional teams and customers to develop work plan, deliverables, required resources, monitor project activities, budget, and timing for new initiatives
• Generate and outline project schedule to keep all stakeholders up-to-date promptly.
• Work with external vendors and system integrators to deliver Automated and Robotic equipment

Qualifications/ Requirements:

• Bachelor's or higher degree in Mechanical Engineering or related discipline
• At least 3years experience in mechanical design of customized automated systems.
• A track record of prototyping, delivering new and custom design automated equipment in production environment.
• Experience of customized automated machine design.
• Good knowledge experience using 3D modeling software such as Solidworks, Creo or NX
• Experience in mechanical drafting practices and a working knowledge of terms, rules, and applications of Geometric Dimensioning and Tolerancing (GD&T)
• Good understanding of material selections, machined part fabrication and processes
• Good and strong knowledge in designing and troubleshooting pneumatic circuit is a must.
• Must have strong knowledge in handling different phases of project management in Automation Equipment Design.
• Strong attention to detail with excellent analytical skills
• Prior experience in leading a team.
• Able to perform work under relatively stressful environment.
• Knowledge of industrial robots’ applications would be an advantage
• Experience in machine programming (control and/or vision) is a plus

Desired Characteristics:

• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker

Operations Manager (Air & Sea)

Care-Way Hi-Tech Logistics (Pte.) Ltd.

View all jobs

Our expanding freight forwarding company is seeking an experienced Operations Manager to lead our air and sea operations. This role requires extensive hands-on experience in both air and ocean freight sectors, with a focus on operational excellence and customer satisfaction.

Key Responsibilities

1. Manage and coordinate daily execution of air and sea shipments, including documentation, customs clearance, cargo handling, and build-up operations.

2. Ensure strict compliance with international trade requirements, regulations, and company policies.

3. Implement and monitor Operating Procedures and Service Level Agreements (SLAs) to ensure quality and efficiency.

4. Plan shipment movement to optimize cargo space utilization and export LCL consolidation.

5. Negotiate competitive rates and service terms with carriers, cargo agents, and approved vendors to maximize profitability.

6. Collaborate with head office, sales, and customer service teams to provide customer-centric solutions, develop trade lanes, and business networks.

7. Participate in joint sales calls and visit clients as needed.

8. Resolve escalated service issues promptly to maintain high customer service standards.

9. Develop and execute strategies, objectives, and metrics for operational excellence, aligning with the company's overall goals.

10.Prepare reports for senior management on department performance, project status, challenges, and opportunities for improvement.

11.Oversee procurement and capacity strategies across air and ocean logistics.

12.Accurately register job costings using internal freight systems for timely invoicing.

13.Lead and mentor a high-performing team.

14.Drive innovation and continuous improvement initiatives.

Key Accountabilities

• Oversee the overall performance of the operations department, ensuring the achievement of key performance indicators (KPIs) and key results areas (KRAs) while driving operational excellence.
• Safeguard the company's and customers' interests in all operational activities by leveraging expertise in trade compliance.
• Optimize budgets and resource allocation to maximize operational efficiency.

Ideal Candidate Profile

• Minimum 5 years of hands-on experience in both air and ocean freight operations
• Certified in Dangerous Goods handling and TradeNet declaration
• Relevant industry certifications (eg IATA, FIATA) preferred
• In-depth, practical knowledge of freight forwarding processes, including: Tariff management, Procurement strategies, Customs procedures and filings and International trade compliance
• Proven track record in leadership and team development
• Strong industry network, particularly with air and sea carriers at senior level
• Experience in creating and implementing OPs and SLAs
• Proficient with CCN platform, freight systems (Sysfreight preferred), and Microsoft Office suite
• Excellent communication, negotiation, and customer service skills
• Analytical mindset with a focus on process improvement and efficiency

What We Offer

• Competitive salary package with performance bonuses
• Career growth opportunities in a rapidly expanding company
• Opportunities to travel to overseas offices for work familiarization and cross-cultural experience
• Professional development and training programs
• Collaborative and innovative work environment

Candidates with strong potential but who may not fully meet all the qualifications for this Manager position may be considered for an Assistant Manager role.

To apply, please submit your resume and a cover letter detailing your relevant experience in both air and sea freight operations.

Only shortlisted candidates will be notified.

Industry/ Organization Type: Logistics/ Freight Forwarding

Position Title:               Logistics Executive (Airfreight & Seafreight Operations)

Working Location:           Changi Airfreight Centre

Working Hours:           Monday to Friday, 8.30 am – 6.18 pm

Salary Package:          Basic Salary + AWS + Variable Bonus

Duration:                Permanent

Key Responsibilities

• Handle local Customer's Airfreight and Seafreight enquiries.
• Handle overseas agents’ Airfreight and Seafreight enquiries.
• Handle and monitor 3rd party air and sea shipments.
• Get costs from airlines or overseas agents, analyze rates and provide airfreight and seafreight quotations to customers.
• Manage KPI reports, billing overviews for some VIP customers.
• Assist in RFQs from local customers and overseas agents.
• Perform telemarketing calls and join sales calls with managers or BD staff.
• Assist managers in business development in terms of preparing presentations, quotations, and proposals.

Job Description:

· Check and maintain daily/monthly work attendance records

· Update leave records

· Collate and maintain records for petty cash claims

· Printing, prepare simple documents and documentation

· Apply for training courses for staff

· Apply for airport pass/airside driving permit

· Monitor and maintain office supplies/equipment

· Liaise with suppliers/contractors for office equipment repair and maintenance when required

· Stock up & clean office mini-pantry area/fridge/coffee machine periodically

· Comply and support company's Quality, Environmental, Health and Safety (QEHS) Management system

· Any other administrative duties which may be assigned

Requirements:

· Minimum GCE ‘O’ Levels certification

· Proficient in using Microsoft Office (Excel & Word)

· Meticulous, On-task and willing to learn

Others:

· 5 Days work week

· Office location within Changi Airport

· Remuneration dependent on work experience and qualifications

· Information to be included in resume:

1. Job Title

2. Current and expected salary

3. Reason(s) for leaving

4. Notice Period (if applicable)

5. Recent Photograph

We regret that only shortlisted candidates will be notified.