Total 293 process improvement manager job vacancies in F&B / Tourism / Hospitality category in 8 MARINA VIEW SINGAPORE

The Restructuring and Insolvency team

Our Restructuring and Insolvency team works closely with industry professionals, companies and their stakeholders to identify and resolve issues affecting profitability, protect enterprise value and facilitate a full recovery where possible.

The team is made up of young and friendly professionals bringing about an easy-going culture. While projects are often performed in a pressurised environment, the team works collaboratively and supportively across all levels to be able to deliver their best. The leaders in the team are hands-on, guiding and teaching junior members to navigate situations and stakeholders that may be difficult or tricky. Each individual has the space to grow in their own way and to discover what is best for them.

Responsibilities

• Managing and executing day to day issues on restructuring and insolvency engagements (being, amongst others, liquidation, receivership, judicial management, scheme of arrangement, monitoring / exceptional accountant, debt restructuring and personal insolvency work)
• Liaising with stakeholders, creditors and other advisors
• Preparing draft correspondence, reports and presentations
• Reconstructing of (complex) accounting records from incomplete information
• Undertaking investigative work for the benefit of recovering assets for the insolvent estate and company analysis, including financial modelling where necessary
• Participating in client meetings and strategy discussions with supervisors and partners
• For insolvency matters, attending to statutory and compliance matters
• Assisting in department networking and marketing activities

Qualifications and skills

• Bachelor’s degree in Accounting, Business, Economics, Finance or other relevant field
• Minimum 5 or 6 years previous experience in a restructuring and insolvency team
• Experience in supervising work of junior members
• Experience in managing a variety of projects and engagements
• Proficient in the use of Microsoft Office Suite, specifically, Excel, PowerPoint and Word and financial modelling an advantage
• Excellent verbal and written communication skills

The role involves supporting our organisation in the maintenance, adoption and improvement of our in-house system and the underlying processes driving them. The scope covered by our systems spans across but is not limited to administration, sales, recruitment, and financial functions of the business

Job Scope:

• Ensure Integrity & Precision of Sales Data
• Addressing Queries from Key User Groups on Systems Usage
• Troubleshooting of System Errors
• Ad-hoc or Periodic Analyses and Reporting to Aid Business Decision Making
• Onboarding of New Users from Key User Groups
• Administration of AI Enabled Features in Systems
• Creation of Basic Data Collection Systems
• Championing Adoption of Systems in Organisation’s Way of Work

Requirements:

• Degree in Business Administration (Bachelor of Business) or equivalent
• Diploma holders in Business Administration
• Formal background in business administration & processes
• A keen attitude to learn & adapt

Training & Mentorship:

• Proper mentorship will be provided by our systems expert to ensure full mastery of the ins and outs of the organisations systems
• Proficiency in the creation of basic systems through low-code no code platforms will be developed with proper tutelage
• Integration of business functions through non-siloed systems will be a skillset you will learn through your journey with us

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)


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NAEUM Restaurant Group operates NAEUM, a 1 Michelin starred restaurant in Telok Ayer Street serving contemporary Seoul cuisine.

We are currently looking for a Restaurant Manager.

Requirements:

- Strong managerial, leadership, and organizational skills within proven experience of managing a team previously

- Training experience to uphold service quality and standards amongst junior Front of House members

- Experience in managing restaurant inventories (beverage, glassware, etc)

- Familiarity with Point-of-Sale and payment systems

- Languages: strong command of spoken and written English.

- Experience in writing reports, preparing presentations for management, communicating professionally via e-mails

- MS Office Suite (Word, Powerpoint, Excel) familiarity a must

- previous Manager role in a reputable hotel or other fine-dining establishments, at least 2 years

- At least 6 years of total Front of House experience in F&B
- Wine knowledge a plus, WSET 2 or higher

If you are interested to join our growing family, please upload your CV or email to [email protected] with a Cover Letter.

Job Description & Requirements

Roles & Responsibilities

Responsible for the proper and efficient functioning of the bar area and ensure constant supply of beverage stock.

Responsibilities:

Manage the operational procedures of outlet activities, monitoring cost relating to manpower, food/beverage wastages, utilities, etc.

Maintain a positive work atmosphere by acting and communicating in a manner that enhances relations with guests, vendors, co-workers, and management

Provide the highest level of service ensuring complete customer satisfaction

Anticipate any unexpected guest needs and reacts promptly and tactfully

Ensure all operational and safety aspects of the outlet are maintained at all times. These include optimal stock level, efficient operation of all equipment/appliances, and compliance to all statutory and fire and life safety requirements

Manage the operational procedures of outlet activities, monitoring cost relating to manpower, food/beverage wastages, utilities, etc.

Ensure that the assigned Bars are ready for service as per scheduled times

Ensure the proper cleaning and maintenance of equipment in Bars and at all times

Train staff members and ensure strong knowledge of product offering, the outlet’s operational procedures and minimum quality service standards

Delegate duties and tasks to staff to maximize productivity and resources through effective scheduling

Requirements:

Dependability

Personal hygiene

Capacity to work in a fast-paced environment

Comfortable working long shifts if required and on weekends and PH

Qualifications:

WSQ Food Hygiene Course

Minimum 3 to 5 years’ experience in related field is required

Excellent communication and interpersonal skills

Possess bartending skill and wine/spirit management knowledge

Thorough knowledge of food safety procedures

Job Description:

Position Overview:

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring smooth service, managing staff, and maintaining high standards of customer satisfaction.

Key Responsibilities:

Operations Management:
--Oversee the daily operations of the restaurant, including front-of-house and back-of-house activities.
--Ensure the restaurant operates efficiently, maintaining the highest standards of food quality, service, and cleanliness.
--Monitor inventory levels, order supplies, and manage stock to prevent shortages and minimize waste.
--Develop and enforce operational procedures and ensure compliance with health and safety regulations.

Staff Management:
--Recruit, train, and supervise restaurant staff, including servers, cooks, and cleaning personnel.
--Assign duties and responsibilities to staff based on their strengths and experience.
--Conduct regular performance evaluations and provide feedback to team members.
--Schedule shifts and manage labor costs effectively.
--Promote a positive work environment and encourage teamwork.

Customer Service:
--Ensure guests receive exceptional service and a memorable dining experience.
--Address and resolve customer complaints and concerns in a professional and timely manner.
--Implement strategies to increase guest satisfaction and loyalty.

Financial Management:
--Manage the restaurant's budget and monitor expenses to ensure profitability.
--Analyze financial reports, track sales trends, and make adjustments as needed.
--Implement pricing strategies and manage promotional activities to maximize revenue.
--Oversee cash handling procedures and ensure accuracy in financial transactions.

Marketing and Promotion:
--Collaborate with marketing teams to promote the restaurant and attract new customers.
--Develop and execute local marketing campaigns, special events, and promotions.
--Maintain a presence on social media and review platforms to engage with guests and manage the restaurant's reputation.

Compliance and Safety:
--Ensure the restaurant complies with all relevant regulations, including health, safety, and licensing laws.
--Conduct regular inspections to ensure a safe and clean environment for both guests and staff.
--Implement and enforce proper sanitation and food safety practices.

Requirements:

experienced required

Job Description: Restaurant Manager

Position Overview:As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant. Your primary goal will be to ensure excellent customer service, manage staff, maintain quality standards, and drive profitability. You will work closely with the management team to uphold the restaurant's reputation and achieve its business objectives.

Key Responsibilities:

1. Staff Management:Recruit, train, and supervise restaurant staff, including servers.
   Schedule shifts and assign duties to ensure optimal staffing levels and smooth operations.
   Provide ongoing coaching and performance feedback to employees, fostering a positive work environment.
   
2. Customer Service:Ensure that guests receive exceptional service by maintaining high standards of hospitality and addressing any issues or complaints promptly.
   Monitor customer satisfaction levels and implement strategies to enhance the dining experience.
   
3. Operations Management:Oversee day-to-day activities, including food preparation, inventory management, and cleanliness.
   Maintain compliance with health and safety regulations, food quality standards, and sanitation procedures.
   Manage restaurant finances, including budgeting, cost control, and revenue optimization.
   
4. Quality Control:Uphold quality standards for food, beverages, and service, ensuring consistency and customer satisfaction.
   Conduct regular inspections to assess cleanliness, organization, and adherence to operational procedures.
   
5. Marketing and Promotion:Collaborate with the marketing team to develop and implement promotional strategies to attract customers and drive sales.
   Monitor market trends and competitor activities to identify opportunities for growth and differentiation.
   
6. Administrative Tasks:Maintain accurate records of inventory, sales, and expenses.
   Prepare reports for management, summarizing key performance metrics and areas for improvement.
   

Qualifications:

• Proven experience as a Restaurant Manager or similar role in the hospitality industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent communication skills, both verbal and written.
• Solid understanding of restaurant operations, including food and beverage management, staffing, and customer service.
• Proficiency in basic accounting principles and restaurant management software.
• Flexibility to work evenings, weekends, and holidays as required

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Perform cash, securities, net asset value and derivative positions against counterparty’s or custodian’s records.
• Ensure reconciliation discrepancies are followed up with counterparties and custodians and all breaks are explained and resolved in a timely manner.
• Generate and prepare monthly, quarterly and ad-hoc valuation reports for internal and external clients.
• Prepare numbers for regulatory surveys and internal management reporting.
• Review of semi-annual and annual reports to unitholders prepared by service providers.
• Prepare and send out reports to relevant parties timely.
• Assist in ensuring that all procedures performed by the team are in accordance with the Operations Manual.
• Assist in coordinating portfolio transition matters with clients, internal departments and custodians.
• Problem solving on any deliverable issues.
• Attending to queries from internal and external parties.
• Review and streamline processes to improve efficiency and reduce risk.
• Assist in projects undertaken by the team.

Job Requirements

• Degree, preferably in Business, Finance & Accountancy
• At least 5 years in Asset Management Operations or investment service support experience. Need to have proven working knowledge of equity, fixed income and derivative products.
• Advanced securities product knowledge and fund accounting experience will be a plus.
• Meticulous and self-motivated individual, able to work under pressure, and simultaneously handle multiple assignments.
• Team oriented, with excellent interpersonal skills and ability to forge strong relationships with internal and external clients
• Strong verbal and written communication skills
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office, in particular, MS Excel and Word

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

Come be a part of shaping the future of the MICE industry in Singapore and leave a lasting impact on the MICE landscape and beyond!

SACEOS is a leading association with over 40 years of proven dedication to serving the MICE industry in Singapore.

We are looking for a dynamic individual to join our team as Manager, Members Engagement & Events. In this role, you will be supporting the association to manage member relationship, organise membership-related activities as well as SACEOS' flagship events and business missions.

Key Responsibilities:

• Event Management: Plan, coordinate, and execute SACEOS' flagship events, such as the Singapore MICE

Forum and Asia CEO Summit.

• Trade Missions: Manage inbound and outbound trade missions, coordinating logistics, delegations, and

business matching activities.

• Member Recruitment and Retention: Develop and implement strategies to attract, recruit, and retain

members. Identify opportunities to add value to member organisations through targeted initiatives and

resources to drive satisfaction and member retention.

• Member Connect Activities: Organise regular Member Connect activities, including networking sessions and

workshops, to facilitate knowledge sharing and interaction among members.

• Membership Administration: Administer membership fee collection and membership database management.

• Administrative and Operational Support: Provide support for SACEOS’ training courses when needed.

• Any other ad hoc duties assigned.

Requirements:

• Tertiary education with a minimum of 5 years’ experience in related fields.

• Prior experience in organising large-scale events involving C-level participants.

• Takes initiative and work independently to complete assigned tasks within the given timeline.

• Strong operation and execution skills.

• Strong interpersonal skills with the ability to collaborate across teams and build relationships with members

and stakeholders.

• Proficiency in all Microsoft Office applications.

• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

Interested candidates are invited to send their resumes with current and expected salary information.

Why Join Us:

Joining SACEOS offers a unique opportunity to play a key role in shaping the future of the MICE industry in Singapore and beyond. You will work alongside a passionate and dedicated team committed to driving innovation and excellence in the sector. Additionally, you will have the chance to network with industry leaders, participate in industry events, and contribute to the growth and success of Singapore's MICE ecosystem.

SACEOS is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team; however, only shortlisted candidates will be contacted for an interview.

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Staff Development

- Supervise, mentor and coach junior staff by enhancing their product/ market knowledge.

Client Management

- Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance need.

- Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, MSIG Asia, overseas Business Units and reinsurers.

Others

- To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.

- Manage and implement proper credit control procedures and bad debt recovery.

- To review and improve the Department's operation/ business.

- To undertake any other duties as may be assigned.

- Tertiary education

- Relevant qualifications in general insurance (minimum CGI & HI)

- Minimum 3 years experience in general insurance industry

- Sound knowledge of general insurance

- Management Skills

- Business acumen

- Strong communication and interpersonal skills

- Leadership with burning drive for results

- Strong marketing and portfolio management

Location : In between Lavender/ Bendemeer MRT

Industry : Restaurant F&B (Inside a hotel)

- MUST HAVE EXPERIENCE AS F& B MANAGER

- 5.5 DAYS WEEK & 10 HRS INCLUSIVE OF 1 HOUR BREAK

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

Responsibilities

Bytedance will be prioritizing applicants who have a current right to work in Singapore, and do not require Bytedance‘s sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Responsibilities

- Strategic Planning: Evaluate, conduct root cause analysis and apply knowledge and solutions to complex food operations. Take initiative and build strategic and data driven plans to optimise plans.

- Programme Management: Manage food cross function projects and end user satisfaction with data driven analysis, insights and recommendations. Troubleshoot and systematically identify, change and develop programmes across cross-functional teams. Apply research and operational experience. Develop and create policies, guidelines and processes.

- Quality Control: Maintain, review and ensure high standards of food quality, presentation, and taste, ensuring consistency with data driven measures.

- Food Operations Management & Audit: Oversee and optimise operations, food preparation, inventory, staffing, scheduling, regional coverage and maintenance.

- Resource Management: Manage and optimise budgets, procurements and resources based on current and future requirements.

- Food Safety: Partner with the safety team and ensure food safety regulations, sanitation, health codes and all related matters are handled promptly.

- Financial Management: Manage and optimise budgets, expenses and cost savings/investment measures that align with company optimisation principles.

- Stakeholder Engagement: Build and maintain relationships with cross function stakeholders and programme participants. Apply feedback and programme enhancements to support programme objectives.

- Brand & Risk Management: Evolve the programme brand and mitigate risks or disruptions.

Qualifications

Minimum Qualifications:

- Bachelor's degree and/or equivalent experience in food science, nutrition, hospitality management, catering management, general business management, etc.

- Professional experience in relative food industries; catering service/vendor provider management and structure

- Strong leadership, management and coaching skills.

- Data driven. Applies analysis and insights with data and hospitality principles to drive forward programme goals.

- Experience in on-site catering management in technology companies with an ability to navigate different applications and platforms to drive data driven solutions

Preferred Qualifications:

- Strong risk and safety knowledge. Understands and applies relevant regulations.

- MS Office (Word, PowerPoint, Excel and Project);

- Strong communication, organization, analytical and problem solving skills

- Excellent organizational, interpersonal and multi-tasking skills

- Demonstrated experience in project management.

- 0-40% travel

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Assist Sr. Manager in guiding co-workers in P&C UW Broking
• To contribute and achieve profitability and growth for P&C business
• Assist in the management of existing P&C portfolio and developing new business portfolio
• Underwrite and determine an acceptable pricing and terms, within underwriting authority on all P&C business
• Assess risk and determine the coverage position
• Assess quantum analysis and legal liability assessment where appropriate while ensuring that company's policy, procedures, the assigned authority limits and regulatory requirements are adhered to at all times.
• Relationship management with broking intermediaries or direct clients on renewal of existing accounts and maximizing revenue
• Other duties assigned

Requirement:

• Degree/Professional Insurance qualification.
• At least 7 years of relevant experience.
• Familiar with local market mechanism and practices
• Good working knowledge of underwriting methodology.
• Demonstrated sound judgement and initiative in working within underwriting guidelines.
• Ability to develop and foster relationships within and outside the company and interact effectively with multiple stakeholders.
• Dynamic, organized and possess good written and oral communication skills.
• Ability to work independently and collaboratively, think critically, and problem-solve.

As the Assistant Restaurant Manager at AKASA, IPG Hospitality Indian restaurant at Tanjong Pagar, you will play a crucial role in supporting the overall operational and managerial functions of the establishment. Reporting directly to the Restaurant Manager, you will contribute to creating a positive and memorable dining experience for our guests while ensuring the smooth day-to-day operations of the restaurant.

Responsibilities:

Operational Excellence:

Assist in overseeing daily restaurant operations, including opening and closing procedures.

Ensure compliance with health and safety regulations and uphold quality standards.

Monitor and manage inventory levels, placing orders as needed and optimizing stock rotation.

Customer Service:

Foster a customer-centric environment by training and leading the front-of-house staff in delivering exceptional service.

Address customer inquiries, concerns, and feedback promptly and professionally.

Collaborate with the team to create a welcoming and enjoyable atmosphere for guests.

Staff Management:

Assist in recruiting, training, and supervising restaurant staff.

Schedule and manage employee shifts to ensure adequate coverage during peak hours.

Motivate and inspire the team to maintain high levels of performance and customer satisfaction.

Financial Management:

Support the Restaurant Manager in budgeting and financial planning.

Monitor sales, expenses, and profitability, implementing cost-control measures when necessary.

Assist in preparing and analyzing financial reports.

Quality Control:

Work closely with the kitchen staff to ensure consistency and quality in food presentation and taste.

Conduct regular inspections to maintain cleanliness and hygiene standards.

Address any issues related to food quality or service promptly.

Training and Development:

Provide ongoing training and development opportunities for staff to enhance their skills.

Foster a culture of continuous learning and improvement within the team.

Event Coordination:

Collaborate with the events team to plan and execute special events or promotions.

Ensure seamless coordination between front-of-house and back-of-house during events.

Qualifications:

Proven experience in a supervisory or managerial role within the restaurant industry.

Strong understanding of restaurant operations, including food and beverage management, customer service, and staff supervision.

Excellent communication and leadership skills.

Knowledge of health and safety regulations and basic financial management.

Ability to work flexible hours, including evenings, weekends, and holidays.

Passion for delivering an exceptional dining experience and a genuine interest in the hospitality industry.

Join us on this exciting culinary journey and be an integral part of creating a memorable experience for our guests at IPG Hospitality's new Indian restaurant!

Job Description:

• Planning, coordinating and managing staff and services to ensure efficient and effective F&B operations.
• Customer service standards are maintained at all times.
• Formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that company’ short and long term goals are met.
• Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency.
• Review operating results with the team and identify opportunities to improve performance.
• Ensure all cashiering procedures are processed in compliance with accounting standards.
• Monitor and minimize wastage of consumables and maintain labor productivity ratios.
• Anticipate heavy business times and organize procedures to handle extended waiting lines.
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

Job Requirements:

• Possess a comprehensive set of F&B service and operations skills.
• Capable of building and managing relationships with multiple departments as well as key customers.
• Administration knowledge of F&B operations and Quality management.

The job purpose of a Retail and Operations Store Manager is to oversee and manage the daily operations of the store while ensuring a high level of customer service and satisfaction. They are responsible for leading and supervising the store team, managing inventory, ensuring it runs efficiently while providing exceptional services to clients and customers.

Responsibilities

1. Team Management

• Implement and enforce store policies and SOPs in alignment to Company Standards and guidelines.

• To recruit, coach and manage a team of pet care professionals, groomers and support staff.

• Leading and developing team to ensure sufficient skills and knowledge are in place to meet goals.

• To organize, coordinate work schedule and assigning of tasks to staff.

2. Retail & Operating Management

• To oversee all day-to-day operations of store, including grooming, retail and any other services.

• Manage and track store financials, including budgets, revenue, expenses, and profitability.

• Review and analyze sales performance and provide recommendations, execution of promotional events/campaigns to increase store sales and traffic.

• Identify strategies to enhance store customer experience and drive sales performance by conducting regular reviews on how to further expand our customer base, increase store traffic and optimize profitability.

3. Customer Experience

• Establish and maintain customer relationships, provide exceptional service to all customers.

• Address and resolve issues and feedback promptly and professionally.

4. Procurement, Inventory Management, & Fulfillment

• Oversee store inventory levels and ensure the highest level of inventory accuracy by monitoring, scheduling and ordering inventory as required.

• Responsible for tracking the fulfillment rate and service rating of orders from all online and offline platforms

• Conducting of stock takes on a regular basis and reconcile discrepancies

5. Pet Grooming Oversight

• Oversee the grooming department to ensure quality services and customer satisfaction.

• Assist with grooming activities as when required.

• Manage grooming schedules, tools, and supplies to ensure efficiency and high standards of care.

Qualifications：

Minimum 3 years of experience in retail industry which includes at least 1 year of management role, preferably in a pet-related or service industry.

• Hands-on experience in pet grooming, including knowledge of grooming tools, techniques, and safety practices.

• Exceptional leadership qualities

• Excellent communication, interpersonal and customer service skills.

• Strong organizational and time management skills.

• Problem-solving and decision-making abilities.

• Passion for pets and dedication to their well-being.

Job Description:

The P&A Manager is responsible for developing and implementing marketing strategies and plans that promote CYS Global Remit (CGR) products, services, and brand to specific target segments. The main objective is to drive lead generation, lead conversion, sales engagement, and customer retention.

Key Responsibilities:

• Develop and implement marketing programs to support specific marketing objectives through various channels and segments.
• Lead the execution of marketing programs from start to finish, collaborating with the Digital Media Marketing (DMM) Team, the Payment Service Support (PSS) Team, and the Customer Success Management (CSM) Team.
• Identify target customers and market segments to attract potential customers.
• Qualify and assess leads and convert potential warm leads into customers for onboarding.
• Maintain and improve relationships with customers and partners to achieve higher growth and sales targets and ensure customer satisfaction and retention.
• Conduct overseas travel as part of CGR Know-Your-Customer (KYC) and Customer Due Diligence (CDD) requirements in the onboarding process.
• Maintain strict adherence to Company Code of Conduct, including compliance with all KYC, CDD, and AML Policies.

Qualifications:

• Minimum a polytechnic diploma holder, a degree in marketing is advantageous.
• Prior sales experience preferred.
• Knowledge in Forex or cross-border payment will be an advantage.
• Digital marketing skills such as content creation and creative design is an advantage.
• Fluent in written and spoken English and Chinese.
• Proficient in creative writing.
• Knowledge in regional languages will be a great advantage.
• Proficient in Microsoft Office.
• Excellent soft skills and good human relations.
• Ability to travel within short notice.
• Strong ability to multi-task and meet targets under pressure.

Job Responsibilities

• Manage sales and marketing related work and supporting the manager in achieving budget/target
• Liaising and building relationship with new and existing suppliers and customers
• Prepare budget and sales forecast, monitor sales and profitability
• Follow-up on AP and AR, forex management
• Prepare sales and profit report
• Manage forwarders and 3rd party providers for storage, logistics and transportation arrangement

Job Requirements

• At least 5 years working experience in International Trading/Whole Sales Trade/Sales & Marketing industry
• Minimum degree in any fields and Bachelor in Supply Chain Management will be advantageous
• Resourceful, good analytical and problem-solving skills
• Good interpersonal skills, ability to work independently in a fast-paced environment;
• Good team player and good business acumen;
• Good attitude and positive thinking.

Please kindly send in your updated CV (please include your current salary package with full breakdown and expected salary) to [email protected]. Your interest will be treated in strict confidence.

People Profilers Pte Ltd
DID: 6950 9738
http://www.peopleprofilers.com

Lim Yi Tian, Candy
EA License No. 02C4944
Registration No. R1109829

Office Manager & IT Support

Fintonia Group is a Singapore licensed asset manager, combining a strong background in traditional finance with disruptive technology.

You will be joining a fun and fast-paced environment and will be working with a small team of seasoned industry professionals with experience working at top tier global investment banks and industry leaders.

Fintonia Group has launched the first Bitcoin tracker fund managed by a Monetary Authority of Singapore licensed fund manager, and has also obtained a provisional license from the Dubai Virtual Assets Regulatory Authority.

We are looking for a driven and experienced Office & IT Admin Executive to support Fintonia's administrative and IT requirements in Singapore and across our various offices. This role will suit a high performing individual who is well organised, technologically savvy and results focused. It is a part-time role that will be equivalent to 3 days a week in the office.

The Role:

The Office & IT Administrator is integral to ensuring that Fintonia Group’s office operations are efficient, professional, and aligned with our corporate standards. This role encompasses comprehensive management of physical and procedural office needs, along with overseeing key administrative projects that support our growth and operational excellence. This part-time position (3 days a week) is ideal for someone who is meticulously organized, proactive, and experienced in handling a wide range of administrative and executive support-related tasks.

Your responsibilities will include:

1. Office Management

• Maintain an orderly office environment that is conducive to efficiency and is in alignment with company standards.
• Manage all office logistics, including supply inventory control, procurement of office items, and the maintenance of office equipment and facilities.
• Oversee the setup and upkeep of office infrastructure, ensuring all spaces are functional and reflect the company’s professional image.
• Coordinate with IT support to resolve any technical issues and maintain office equipment such as printers, computers, and telecommunication systems.

2. Administrative Projects

• Initiate and manage administrative projects that improve office operations, such as office moves, layout changes, or the implementation of new systems and processes.
• Work closely with management to understand project requirements and goals, developing project plans that align with business objectives.
• Track progress, manage timelines, and ensure stakeholders are informed of developments and project outcomes.
• Evaluate the effectiveness of new processes post-implementation and make adjustments as necessary to optimize operations.

3. HR Support

• Support HR initiatives such as recruitment logistics, employee onboarding processes, and maintaining personnel records.
• Assist in coordinating HR activities and documentation, ensuring compliance with statutory regulations and company policies.

4. Information Technology Support

• Troubleshoot basic IT issues: Assist staff with the resolution of basic hardware and software issues, including setting up workstations, managing printer setups, and basic troubleshooting of office networks and connectivity problems.
• Liaise with IT vendors and support services: Serve as the primary point of contact for external IT service providers and vendors. Coordinate service calls and follow-ups to ensure effective resolution of more complex IT issues.
• Manage software updates and licenses: Oversee the installation and updating of software, ensuring all office systems are running the latest versions and maintain logs of software licenses and renewals.

5. Vendor and Stakeholder Relations

• Establish and maintain strong relationships with vendors and external partners to manage procurement and contracts effectively.
• Negotiate with service providers to secure cost-effective services and supplies.

Qualifications and Experience:

• Minimum of a diploma
• At least 7 years of professional experience in office administration or a closely related field, particularly in managing office operations and leading administrative projects.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Microsoft Office Suite and Google Enterprise Suite of tools and adept at learning new software tools.
• Excellent communication skills, capable of effectively managing tasks and prioritizing workload.
• Experience in supporting HR functions and familiarity with HR practices are advantageous.
• Mandarin language skills will be well regarded

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose:

The Hospitality Multi Manager leads and drives all aspects of all Coach Singapore F&B business including customer service, ensuring efficient operations, sales, team development, business development and F&B compliance.

The successful individual will leverage their proficiency in Retail Management to…

Compliance & Permits & Opearations Management

• Partnering closely with relevant stake holders to ensure that all legal, health, and safety requirements for outlets and team are met
• Working with relevant takeholders to secure necessary licenses and permits for operation.
• Oversee inventory levels for food, beverages and supplies, ensuring stock levels are maintained without overstocking and wastage
• Monitor and control operational costs, including manpower, food and beverage costs, and utilities, to meet financial targets and profitability goals
• Ensuring we maintain high standards of food quality, cleanliness, and customer service across all outlets.
• Regularly audit operations to ensure compliance with SOPs.

Leadership Effectiveness

• Develop team to deliver outstanding customer experiences across the district
• Manage with integrity, honesty, fairness, and knowledge, promoting the culture, values, and vision of Coach
• Plan, identify, communicate, and delegate key responsibilities and practices to Coach SIC to ensure smooth flow of operations
• Create retention and succession plan strategy for the district
• Act as a brand ambassador; actively promote the Coach Brand in the market place

Strategic Focus

• Communicate vision, strategy and clear directions to team
• Create innovative strategies to achieve both short and long-term goals
• Work with Brand Director and cross-functional partners to establish objectives that support the visions
• Stay current with market competition, industry and monitor customer feedback through surveys, social media, and direct interaction, and take actionable steps to continuously improve service quality.

Business Development

• Demonstrate a strong understanding of business acumen and analytical skills; strategically forecast, plan and budget to the needs of the business
• Collaborate with business partners (Visual, Merchandising, Planning, HR, LP, Finance, Retail Operations, etc.) to ensure strategies are aligned with overall business objectives

The accomplished individual will possess…

• 5 plus years management experience in a retail F&B environment
• Bachelor’s degree preferred
• Proven ability to create strategies and deliver results
• The ability to effectively communicate and collaborate with Coach Senior Leadership team
• Pro-active problem solver – ability to assess an issue and develop action steps for resolution
• The ability to think broadly, consider all perspectives on issues, and reach logical conclusions that best serve Coach as a whole
• Track record of attracting exceptional Talent to an organization

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

Drive the formulation and execution of HR strategy for non-medical compensation, performance management and benefits to reinforce the organisation’s attraction and retention of talents.

Key Responsibilities

• Lead the Non-medical C&B team to develop C&B and performance management strategies, and translate them into policies, practices, and processes.
• Oversee the annual review exercise for performance management, salary increment and bonuses
• Participate in annual salary benchmarking exercises and reviews.
• Manage the benefits administration and vendors.
• Build collaborative partnership with external and internal stakeholders and provide C&B recommendations and solutions to HR teams and business departments.
• Derive insights from C&B data to enable more effective people decisions and optimize cost.
• Conduct internal audits and reviews to ensure compliance to relevant regulations and policies

Job Requirements

• Degree in HR with 15 years of experience in HR, with a focus on compensation, benefits and performance management.
• At least 5 years of supervisory experience preferably in healthcare industry
• Strong attention to details and management of confidential information
• Strong analytical and communication skills
• Comfortable with multi-tasking and working in a fast-paced environment

Job ID:QXWRW5V3

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Description

We are looking for a versatile and results-driven Brand & Marketing Manager to lead and execute end-to-end marketing strategies that support our business objectives.

Marketing Campaigns

• Act as the primary marketing partner for business units to conceptualize and execute marketing campaigns that align with KPIs.
• Collaborate on strategic initiatives and ensure timely execution of marketing activities.

Event Marketing

• Plan and execute events to enhance customer engagement and support client acquisition efforts.
• Organize and manage events such as webinars, conferences and roadshows that engage existing customers and attract new prospects.

Digital & Performance Marketing

• Develop and optimize performance marketing campaigns to drive leads, conversions, and ROI.
• Leverage digital platforms to target key audiences.
• Track and measure the success of campaigns, events, and initiatives.
• Present insights and recommendations to improve effectiveness and ROI.

Social Media and Content Creation

• Oversee social media strategy, ensuring engaging content and strong audience engagement.
• Plan and execute content creation, copywriting and basic artwork creation/editing.

Job Qualifications:

• Minimum 6 years of experience in Branding, Performance Marketing and/or Communications.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Ability to analyse market trends and customer insights to drive effective marketing campaigns.
• Proficiency in tools such as Emplifi, Google Ads Manager, Appsflyer or similar platforms.
• Strong analytical and numerical skills with the ability to interpret complex data.
• Experience in A/B testing and optimizing creatives and landing pages.
• Creative mindset with the ability to think strategically and generate innovative ideas.
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams.
• Versatility to adapt and take on ad hoc responsibilities that may be outside the prescribed JD.
• Independence and ability to think strategically and critically.
• Meticulousness, especially when it comes to the vetting of marketing deliverables

* JEJU BUSINESS AGENCY SINGAPORE REPRESENTATIVE OFFICE will be prioritizing applicants who have a current right to work in Singapore.

Business Profile Description:

Jeju Business Agency is a government authority established as a funded institution by Jeju Special Self-Governing Province in Korea and our main business activities are providing consultation and solution of difficulties for SMEs in Jeju Special Self-Governing Province.

JEJU BUSINESS AGENCY SINGAPORE REPRESENTATIVE OFFICE keeps pursuing positive opportunities in Singapore as part of the ASEAN diplomatic policy implementation. We will implement plans for developing businesses including trade, culture, tourism, and international exchange.

Job Descriptions:

- Plan and develop marketing strategies for Jeju tourism in Singapore & neighboring countries

- Promote Jeju Tourism content and cultural exchanges via various channels and methods

- Develop events or contents related to tourism for Jeju

- Do research trends in neighboring countries, including Singapore

- Other ad-hoc tasks will be assigned by the management

Job Requirements:

- Relevant working experience more than a year

- Proficient in speaking and writing English and Korean in order to liaise with Korean client and headquarter

- Excellent Communication and Interpersonal skills

- Self-motivated and able to work independently

- Those who have no reason for disqualification for overseas travel

- Those who can work immediately within 1 month from the date of confirmation of employment

Other Information:

- We regret to inform you that only shortlisted candidates will be notified.

- **Please indicate your English & Korean language skills in the Resume. Please take note if it is not indicated, the application will be disqualified.

- Application Period: 6th January 2025 to 17th January 2025.

- Hiring Process: CV Screening – Face to Face Interview – Final Offer.

- Interview will take place on the 23rd Jan 2025. (*Subject to change)

Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

&

Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

Job Description

• Welcome guests in a warm and friendly manner
• Manage reservations effectively and in a timely manner
• Address guests by name preferably
• Usher guests to the correct table and offer beverages
• Manage guest's dietaries and preferences and build a database in the reservation system
• Answer phone calls within 3 rings, promptly and courteously
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience
• Perform day to day pre-opening and closing activities as per SOPs
• To adhere to service SOPs
• Perform general housekeeping and equipment maintenance duties
• Report on time, in proper uniform and grooming standard
• Work together with other team members to ensure a positive work environment
• Be aware of all food allergies and or dietary requirements and communicate them to your manager
• Have a positive attitude and willingness to learn and adapt

Job Requirement

• Minimum with GCE N Level and with 1 to 2 year experience as a Host/Hostess or Waiter/Waitress
• Understanding of restaurant etiquette and familiarity with health and safety regulations
• Experience in managing reservations and have customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area

Benefits

• Competitive salary and benefits
• Opportunities for professional growth and development
• Employee discounts on food and beverages
• A supportive and creative work environment
• Staff meals provided for brunch and dinner
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance) + Good Career Progression