Total 15 Manager product engineer job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Summary

We are seeking a passonate Manager, Life & Health Insurance Product Development to join the team to collaborate closely with the Product Lead to drive the end-to-end development of life and health products. This is an exciting opportunity to contribute to the growth and innovation of the product offerings and strategies.

Mandatory Skill-set

• Degree in Business Administration/ related fields;
• Possesses 7-10 years of experience in life and health insurance, including product development, pricing, proposition development, and project implementation;
• Strong experience and knowledge of Singapore's health and life insurance products, regulations, and the latest industry developments;
• Strong conceptualization and analytical skills to develop competitive concepts of products and services;
• Good leadership skills, proven experience in managing cross-functional projects;
• Analytical, detail-oriented, results-driven, and able to work under tight timelines;
• Excellent communicator, with the ability to collaborate effectively with multiple stakeholders.

Desired Skill-set

• Insurance qualifications such as CIP, CFP, LIS, or actuarial qualifications ( ASAS / FSAS ).

Responsibilities

• Conduct market research on new product developments and analyze market trends to provide insights for product innovation;
• Monitor market developments and identify trends, differentiating product propositions, and competitive comparisons to support new product development initiatives;
• Organize and conduct focus groups with distribution teams and customers to test new product ideas and gather feedback on existing products;
• Draft and update product specifications and prepare presentations for the Executive Committee’s evaluation and approval;
• Collaborate with key stakeholders from various teams (e.g., distribution, operations, actuarial, and product marketing) to incorporate inputs into the product proposition, manage deliverables, and resolve implementation challenges;
• Prepare product launch training materials, update product-related documents (such as product summaries and factsheets), and review policy contracts, product/fund materials, and FAQs;
• Draft and communicate product launch announcements;
• Monitor and assess product performance post-launch;
• Manage and coordinate regulatory requirements and developments related to product development;
• Support the Product Lead in reviewing product performance and marketing initiatives, including campaigns and material reviews, and provide relevant inputs.

Responsibilities:

1. Work effectively with Operations and Maintenance staff from the Lines as well as other engineering departments to investigate defects. To develop methods, propose modifications and improve maintenance strategies to rectify them.

2. Analyze and trend condition monitoring and defect data to identify reliability concerns. To develop methods, propose modifications and improve maintenance strategies to overcome them.

3. Draft technical work instructions for preventive and corrective maintenance activities.

4. Identify and implement cost effective technologies to enhance the RTS Signaling, Communication & Control System performance.

5. Support LTA and RTSO projects in reviewing project design specifications and ensure their adequacy for the safety, reliability, maintainability and operability. To provide other engineering support to the projects, as required.

6. Work in STRC Tuas, Singapore

Qualifications & Work Experience:

1. Degree in Electrical & Electronics Engineering or equivalent from recognized institution

2. Previous Railway System experience would be advantageous

Responsibilities

1. Work effectively with Operations and Maintenance staff from the Lines as well as other engineering departments to investigate defects. To develop methods, propose modifications and improve maintenance strategies to rectify them.

2. Analyze and trend condition monitoring and defect data to identify reliability concerns. To develop methods, propose modifications and improve maintenance strategies to overcome them.

3. Draft technical work instructions for preventive and corrective maintenance activities.

4. Identify and implement cost-effective technologies to enhance the RTS Signaling, Communication & Control System performance.

5. Support LTA and RTSO projects in reviewing project design specifications and ensure their adequacy for the safety, reliability, maintainability and operability. To provide

other engineering support to the projects, as required.

6. Work in STRC Tuas, Singapore

Qualifications & Work Experience

1. Degree in Electrical & Electronics Engineering or equivalent from recognized institution

2. Previous Railway System experience would be advantageous

RESPONSIBILITIES

• Lead the Global Name and Transaction Screening Product Management function across all business lines, functions, and products. This is also inclusive of all relevant auxiliary support processes (e.g. Machine Learning/AI, Application of financial crime compliance Lists, Screening Solution Configuration etc). The Product Management position ensures robust controls and oversight as reflected through the Operational Risk Framework, the Business Performance Review meetings, results of independent assessment (GIA, Assurance, Regulatory, etc). The individual is expected to not only maintain these robust controls but also identify and deliver efficiency opportunities without impacting effectiveness.

Strategy

• Keep abreast of markets developments (technologies, best practices, competitor strategies)
• Works with Conduct & Financial Crime Compliance (CFCC), Business/Functions and Financial Crime Solutions Operations (Alert Management, MI, FCC Region/Country/Segment/Function/Group, SPOT, Data Team, Project implementation team) and Technology teams to develop, implement and support the solutions required to manage Sanctions, AML and ABC risk.
• Drives and influences to deliver against the FCSO and Bank strategy.

Business

• Ownership of any Policies or Standards related to Name and Transaction Screening
• Ensure managers deliver Performance metrics, accuracy of information, to provide the relevant businesses with optimum oversight of the screening function.
• Ensure managers own the Data Management Framework SLA, metrics, risk assessment on issues/gaps and associated engagements with the data owner.
• Review new business requirements that look to leverage the screening tools and provide optimal solutions where required
• Assess and understand risk profiles of products, channels, and clients/non-clients to provide Name and Transaction screening solutions.
• Support the Business, Function and CFCC in risk assessment/management for Sanctions, AML and ABC and optimal solutions to manage.

Processes

• Ongoing assessment on the performance of the screening solution. This includes and not limited to the i) number of cases and events generated ii) proactive assessment on case/event volumes and if within expected range (i.e. identification of abnormal volumes) iii) the risk relevance iv) the underlying drivers of cases/events v) efficiency opportunities.
• Provide impact assessment on new products, channels, and clients/non-clients to appreciate end to end and required technical and operational support.
• Lead assessment on risk tolerance, system settings, rules and standards that can be applied to the screening systems (inc. translation of the Group Screening Standards/Group Screening Matrix)
• Drive continuous improvement and operational efficiency of processes through enabling technology to optimize and increase scalability, adoption, client experience and efficiency measures, and reduce risk
• Ensure MT members through appropriate forums are kept informed of the performance of the Name and Transaction Screening process.

People & Talent

• Set and monitor job descriptions and objectives for direct reports and provide ongoing feedback and rewards in line with performance against those responsibilities and objectives.
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations with the team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Ensure the team are adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.

Risk Management

• Strengthen first line operational risk management
• Ensure new technology products deliver effective management of operational risks in compliance with applicable internal policies, external laws, and regulations at a global level
• Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising, identify and manage forward looking risks
• Embed the Group’s values and code of conduct across the function
• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the appropriate Risk Committees
• Help implement an effective and exemplary risk and control culture (aligned to the Bank's risk appetite), with appropriate escalation and guidance to senior management on risks and issues arising
• Promote an environment of performance, collaboration, and compliance, to ensure issues are raised and blockages are resolved in a timely manner
• Undertake where required Risk Assessments with the second line to agree any residual risk against the banks Group and Country Risk Assessment Model.
• Use the banks internal risk tracking tool (M7) to ensure necessary risks are logged and any actions are tracked accordingly until closure

Governance

• Provide advice, support and input to policy, procedures and standards that reflect the management of Sanctions, AML and ABC risk through Name and Transaction Screening.
• Keep track of emerging regulatory expectations and evaluate the present state of infrastructure and processes to support regulatory and industry trends.
• Strong sense of quality and willingness to raise red flags when outcomes are likely to be compromised by poor delivery
• Influences pragmatic portfolio prioritization on project/change schedule. Influences decision making of senior stakeholders through articulation of constraints, conflicts, and options.
• Attend relevant Management/Leadership meetings and positively contribute.
• Assess and cascade as appropriate matters arising and lessons learned from Audit, Assurance or Regulatory reviews or inspections.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
• ​​​​​​​Help promote, lead and manage, throughout the Bank the culture and practice of Financial Crime risk management within the letter and spirit of UK Law. This also includes local Laws and Regulations, and in accordance with Group standards.

Key Stakeholders

• Represent the FCSO Group on Name and Transaction Screening through appropriate relationships with the banks Segments, Functions and Product Owners and other key partners both internally and externally (key regulators, relevant industry, and vendor / user Groups)

Other Responsibilities

• Embed Here for good and Group’s brand and values in FCSO Screening. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• 15+ years of working experience in Banking Industry
• 5+ years of relevant experience in FCC or Compliance
• 5+ years of Operations experience
• Experience of FCC across multiple jurisdictions
• Have good knowledge of the Group, the Policies, Procedures and Standards relating to Financial Crime Compliance, as well as knowledge of the local regulations and legislation on AML/CTF and Sanctions
• Experience of FCC across multiple jurisdictions
• Financial Crime risk knowledge in Products would be advantageous
• Experience in regulatory engagement and/or liaison would be advantageous
• Excellent writing skills are a must – communications to senior management and/or regulators
• Must possess ability to assess strong leadership qualities, excellent interpersonal skills and cultural awareness and sensitivity
• Strong analytical and decision-making skills
• Strong responsibility and organisation skills
• Strong learner, intellect and relater. Ability to work independently with minimal supervision and to complete tasks in timely manner
• Good judgement. Excellent collaborative and team playing skills.
• Diplomacy, empathy and a 'can-do attitude'.
• Politeness, sensitivity and the ability to gently, but professionally stand your ground when needed
• An inquisitive approach to practices, procedures and specific transactions. Personal authority and integrity, independence, creativity, resourcefulness and resilience
• Understanding of the key features of relevant FCC laws and regulations that affect the Group
• Be willing to develop other team members to increase their knowledge and also want to develop further as a manager.

Role Specific Technical Competencies

• Financial Crime Compliance
• Business Relationship Management
• Operations Experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Responsibilities:

1. Assisting and supporting technical sales team in terms of scope of supplies and costing with respect to electrical, automation requirements during the prospecting stage for water/wastewater related systems and projects.
2. Liaising and communicating with agents/distributors/OEM partners/end-user customers on technical details and specifications of parts and components where EICA works are concerned.
3. Design and producing electrical, control panel drawings (AutoCAD or Eplan), BOM list generation and hardware component selection.
4. Developing PLC programming & HMI project (Siemens /Allen Bradley etc) for all process and functional controls of water/wastewater related systems and instrument.
5. Liaising, negotiating, and managing sub-suppliers/sub-contractors in Singapore and in the region with respect to procurements of all wiring and cabling works, fabrication and assembly of control panels for systems as well as for in-situ installation of water/wastewater related systems or projects.
6. Determining and monitoring procurement and production progress and schedules where cabling and wiring works, control panels’ PLC works and supplies are concerned.
7. On site electrical installation supervision, electrical panel testing, instrumentation configuration, loop test and automation commissioning works.
8. Compiling and handing over operation and maintenance (O&M) manuals (electrical and PLC portions etc) to our agents/distributors and end-user customers.

Requirements:

• Diploma / Degree in Electrical Engineering or Computer Science.
• Good Interpersonal relationship and communication skills with proficiency in spoken and written English.
• Minimum 5 to 8 years of working experience in Water Industry or engineering projects would be advantageous.
• Knowledge of PLC programming (Siemens /Allen Bradley etc)
• Willingness to travel locally or to regional countries occasionally for site installation, trouble-shooting or testing and commissioning duties at clients' project sites
• Able to work independently and a good team player.
• Senior position will be considered for candidates with more experience.
• Candidate who are able to start work within short notice or immediately would be advantageous.

• Assist with process discovery and assessment, conduct requirements workshop with various business units to identify potential automation opportunities
• Documenting Software Design Document (SDD) with as-is and to-be solution.
• Support business stakeholder/users to define RPA strategy and delivery plan to ensure smooth implementation
• Assist with assessing risks and device mitigation plan along with key stakeholders
• Set-up infrastructure to ensure the availability of IT infrastructure and Blue Prism platform for User Acceptance Testing (UAT) and production.
• Accountable for managing end to end RPA delivery from analysis, design, coding, UAT, deployment and post-production support.
• Accountable for the RPA environment management, patch management, planned maintenance and backup & restoration process based on the defined SLA
• Provide run support for day to day IT management and service management (i.e. incident management and problem management) to ensure smooth run operation in run mode
• Trigger and follow the provisioning of new robots in terms of machines, credentials and access rights
• Responsible for the overall developments of the RPA processes by maximizing the overlap between processes and the management of an object library
• Review and approve the transfer of an RPA process for UAT to Production systems.
• Accountable for the scheduling of Robots in Production

GENERAL DESCRIPTION

The incumbent is SME to RPA process and development.

MAIN DUTIES

• Assist with process discovery and assessment, conduct requirements workshop with various business units to identify potential automation opportunities
• Documenting Software Design Document (SDD) with as-is and to-be solution.
• Support business stakeholder/users to define RPA strategy and delivery plan to ensure smooth implementation
• Assist with assessing risks and device mitigation plan along with key stakeholders
• Set-up infrastructure to ensure the availability of IT infrastructure and Blue Prism platform for User Acceptance Testing (UAT) and production.
• Accountable for managing end to end RPA delivery from analysis, design, coding, UAT, deployment and post-production support.
• Accountable for the RPA environment management, patch management, planned maintenance and backup & restoration process based on the defined SLA
• Provide run support for day to day IT management and service management (i.e. incident management and problem management) to ensure smooth run operation in run mode
• Trigger and follow the provisioning of new robots in terms of machines, credentials and access rights
• Responsible for the overall developments of the RPA processes by maximizing the overlap between processes and the management of an object library
• Review and approve the transfer of an RPA process for UAT to Production systems.
• Accountable for the scheduling of Robots in Production
• Ensure project team follows best practices and guidelines.
• Develop Automation operational handbook to ensure smooth transition to production support team
• Manage stakeholders and provide regular updates.

WORK EXPERIENCE REQUIREMENTS

• At least 4 years of Hands on Robotics Process Automation development experience (strong preference for those with Blue Prism experience) and others tool like Automation Anywhere (preferred), UIPath (preferred).
• Strong BluePrism (or equivalent Automation software) configurator knowledge and administrative exposure
• Experience of setting up and managing RPA IT environment
• Good understanding of Robotics technology solutions and underlying IT services
• Strong experience in service readiness frameworks and best practices
• Strong knowledge of Excel VBA, Scripting, .NET, SQL
• Good Communication skills - Written and Verbal.

EDUCATION REQUIREMENTS

• Bachelor in Computer Science or related IT degree

The Deposits & Investments (D&I) Product Manager for Japan Asia North Australia (JANA) and Asia South (AS) cluster is responsible for the strategy and execution of the global D&I strategy in these clusters. This includes pricing engine rollouts, transformation of time deposits, overdrafts management, earnings credit rates programs, money market fund offerings and interest repricing initiatives. They are the focal point for D&I product management (including risk and control/compliance in the clusters) and work with sales to commercialize D&I solutions.

Responsibilities:

• ​Work with the Global D&I team to define the vision and strategy for D&I solutions in JANA and AS clusters.
• Partner with the Global D&I and with the LMS Cluster team to research client needs/competitor actions.
• Provide input on client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to help D&I achieve preferred status as a partner to Citi clients.
• Define the product development roadmap for the two cluster and advocate for the cluster at investment spend discussions.
• Oversee execution of product development roadmap for the clusters.
• Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Partner with technology and operations to ensure product readiness for new solutions
• Implement the D&I training roadmap in the clusters in order to ensure that sales/RMs and other client facing team are equipped with the latest information about D&I solutions.
• Provide guidance or on-the-job training to new team member.
• Work collaboratively with other members of the D&I Geography team to ensure best practice sharing and global consistency in solutions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience.
• Knowledge of product management or product development or investment management
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills

Education:

• Bachelor’s degree/University degree.
• Master’s degree is good to have.

Mon - Fri, 9am to 6pm

1-month completion bonus

Location: Raffles Place

Job Description:

• Be responsible to provide technical support to the Group Insurance’s business activities such as pricing, reporting, product experience study, and product development.
• Required to work in close collaboration with multiple stakeholders (Actuarial, Marketing, Product, Distribution, Compliance and Risk etc.) and business partners.
• Provide technical pricing for group insurance products using established models
• Ensure compliance with internal guidelines on business acceptance, risk management and profitability
• Manage reinsurance risk within treaty limits and ensure proper facultative placements.
• Collaborate with internal and external stakeholders on product development of existing or new products and ensure compliance with product approval process
• Data management for analysis and pricing.
• Develop and test pricing models including performing statistical analysis and conducting claim experience study.
• Develop and maintain pricing quotation and reporting tools.
• Analyse, monitor and evaluate key financial metrics that support the department’s various initiatives and strategies.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Job Requirements:

• Bachelor's Degree in Actuarial Science, Statistics, Mathematics or Business related fields;
• At least 3 years of working experience, ideally in Group Insurance pricing or relevant experience;
• In-depth conceptual and practical knowledge in related areas such as product development, pricing and financial condition management;
• Skilled in managing large data sets used for statistical analysis;
• Excellent analytical and problem solving skills;
• Meticulous, self-starter with the ability to make sound judgments and work under pressure or tight time lines;
• Strong interpersonal, articulation, communication and presentation skills;
• Skilled with PC Applications such as Excel, Access, PowerPoint, and Word;
• Basic programming experience is preferred (VBA - Visual Basic for Applications);
• Knowledge in statistical or business intelligence tools, such as SQL and Tableau is appreciated.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes

Please contact Terence at +65 9645 4048 your resume directly for fast response.
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Job Title: Tour Product Manager / Tour Content Creator

Job Scope:

1. Tour Development and Planning:Research and develop unique, high-quality tour packages that cater to various customer segments, including leisure, corporate, and luxury travelers.
   Collaborate with local attractions, accommodations, and service providers to curate exclusive experiences for clients.
   Ensure that all tours comply with local regulations and offer safe, engaging experiences.
   
2. Content Creation and Website Management:Design and create compelling content for the company's website, focusing on promoting new and existing tours.
   Work closely with the web development team to update tour packages, pricing, itineraries, and images.
   Maintain accuracy of tour descriptions, availability, and promotional materials on the website.
   
3. Customer Research and Market Trends:Stay updated on industry trends and competitor offerings to ensure the company remains competitive.
   Conduct market research and customer feedback analysis to identify demand for new tours or improvements to existing packages.
   
4. Partnership and Vendor Management:Build and maintain relationships with local vendors, tour guides, and transportation companies to ensure quality service delivery.
   Negotiate pricing and availability with service providers to offer competitive and profitable tour packages.
   
5. Marketing and Sales Support:Collaborate with the marketing team to create promotional campaigns for new tours and special offers.
   Provide training and support to the sales team on the details of new tour packages to boost conversions.
   
6. Administrative and Operational Oversight:Manage tour schedules, ensuring coordination between guides, transportation, and accommodation services.
   Oversee tour pricing structures to ensure profitability while maintaining competitive offerings.
   

Qualifications:

• Bachelor's degree in Tourism, Hospitality, Business, or related fields.
• Proven experience in tour planning, product management, or content creation in the travel industry.
• Strong understanding of market trends and customer preferences.
• Excellent communication, negotiation, and organizational skills.
• Ability to manage multiple projects and meet deadlines.

please sent in your resume and expected salary to [email protected]

Job Responsibilities:

1. Assisting and supporting technical sales team in terms of scope of supplies and costing with respect to electrical, automation requirements during the prospecting stage for water/wastewater related systems and projects.
2. Liaising and communicating with agents/distributors/OEM partners/end-user customers on technical details and specifications of parts and components where EICA works are concerned.
3. Design and producing electrical, control panel drawings (AutoCAD or Eplan), BOM list generation and hardware component selection.
4. Developing PLC programming & HMI project (Siemens /Allen Bradley etc) for all process and functional controls of water/wastewater related systems and instrument.
5. Liaising, negotiating, and managing sub-suppliers/sub-contractors in Singapore and in the region with respect to procurements of all wiring and cabling works, fabrication and assembly of control panels for systems as well as for in-situ installation of water/wastewater related systems or projects.
6. Determining and monitoring procurement and production progress and schedules where cabling and wiring works, control panels’ PLC works and supplies are concerned.
7. On site electrical installation supervision, electrical panel testing, instrumentation configuration, loop test and automation commissioning works.
8. Compiling and handing over operation and maintenance (O&M) manuals (electrical and PLC portions etc) to our agents/distributors and end-user customers.

Requirements:

• Diploma / Degree in Electrical Engineering or Computer Science.
• Good Interpersonal relationship and communication skills with proficiency in spoken and written English.
• Minimum 5 to 8 years of working experience in Water Industry or engineering projects would be advantageous.
• Knowledge of PLC programming (Siemens /Allen Bradley etc)
• Willingness to travel locally or to regional countries occasionally for site installation, trouble-shooting or testing and commissioning duties at clients' project sites
• Able to work independently and a good team player.
• Senior position will be considered for candidates with more experience.
• Candidate who are able to start work within short notice or immediately would be advantageous.

TRAVEL PRODUCT MANAGER (Singapore & Malaysia Markets)

The company is newly established in the travel industry. We are looking for like-minded individuals to join us in growing the team into a prestige agency providing travel services in Asia and many other countries.

KEY RESPONSIBILITIES:

• Creating different tourist routes, and also can calculate the price.
• Has experiences in large OTA company, such as ctrip, etc.
• Negotiating rates with local operators, including exclusive arrangements and service agreements.
• Continuously review and research the market (sales / competitor) and make adjustment recommendations accordingly to ensure product saleability.
• Work closely with local operators in terms of creating new itineraries and recommendations within the destination for exclusivity.
• Work closely with Operations for each new launch to review the operational instructions ensuring smooth operation.
• Ensure related budgeting, operation instructions, sales kit, platform are all updated according to latest pricelist as approved by management.
• To attend travel trade shows and other industry functions as necessary to continually research & develop products and relationships.
• Work with the Sales team in providing product briefing and relevant product sales instructions. Educate sales team on term basis to better manage margins.

REQUIREMENTS:

• At least 2-5 years in Travel Agency, OTAs handling product management.
• Ability to multitask and take on the role both as a product manager and product educator.
• Proficient in speaking and typing English and Chinese.
• Ability to work under pressure in a fast-paced team.
• Incumbent with high prior experience and portfolio are prioritized.
• Citizen or Permanent Resident required

HOW TO APPLY:

Must Indicate:

• Detailed resume
• Availability or Notice Period to serve,
• Reason for Leaving,
• Current and Expected Salary

For the exceptional position offered, please email your resume to:

Babs Khanduja (R1100441) – [email protected]

Dial: +65 64634941

I am able to provide and up to date market appraisal on current jobs and associated salaries. Contact me for a confidential discussion.

Refer a friend or colleague to Phoenix Recruitment today. If we place them into a job, you will receive SGD $588 (per referral)

*Contact your Consultant for full terms

MOM Registered Employment Agency: 20C0113

Job Overview: Working in collaborarion with our client, as a Solution & Product Senior Manager, you are essential to the coordination and execution of technical changes across the company. Flexible and able to work within a fast-paced, global environment, you are proactive on short term incident management, as well as long-term enhancements to the core software product. As a key member in Product and Solutions teams, you will provide fast and friendly, world-class technical support and propose creative, flexible solutions that empower client success. You will act as a critical bridge between our engineering and client-facing teams, and become a trusted solution advisor both internally and externally.

Responsibilities and Duties:

Product: take ownership of all modules of the application by understanding functional & business processes, and design improvements based on client needs.

Participate in client workshops to design system integrations, product enhancement

proposals, and provide technical project expertise

Translate business needs into product requirements and write user stories within an

agile project framework

Develop metrics to measure the business value of new product features and drive the

product roadmap strategy for the Asia-Pacific region.

Planning: assess client requests, queries and incidents and channel them appropriately to ensure punctual response

Work with client services and engineering personnel to resolve product issues

Collaborate across the product management team to translate business needs into

product enhancements and help drive software evolutions

Execution: work with the engineering team to ensure high quality deliverables

Configure customer domains and integration middleware instances to meet

requirements

Provide business and technical solutions to help customers fully utilize the system

Support: maintain excellent client satisfaction by monitoring system stability and addressing client issues

Perform problem characterization, reproduction, diagnosis, and root cause analysis

Help the support team to troubleshoot system issues (functional and data)

Develop test scripts and implement user acceptance testing Author Knowledge Base Articles, Technical Notes, Product Backlog Items (Bugs/User

Stories)

Meet individual case management SLA, and C-Sat KPIs and goals

Collaborate: work with other streams/regions within the company to ensure efficient delivery

Work on small software development projects relating to integration, business

intelligence, and/or AI development

Work in collaboration with the engineering teams to help design and test software

enhancements, through feature design to release management

Work in collaboration with the client success teams and client end-users to support

the release process: testing, training, communication

Qualifications:

• Great communication skills are a must and the ability to explain complex ideas efficiently and clearly, both through internal and client facing interactions is critical.
• BS Computer Science or higher degree
• At least 10 years of progressive experience diagnosing and resolving problems in complex software environments
• Must be proficient in structured database language (SQL), with some knowledge of
• front-end programming languages
• Demonstrated experience supporting enterprise software solutions, ideally Marketing
• Automation, CRM, PRM, SFA, ERP, BI, and Integration Middleware tools (preferably Dell Boomi)
• Demonstrated experience with Integration projects involving Chinese/Indonesian
• Ecommerce, Distributor Management, and/or Inventory Management systems
• Demonstrated experience in large scale cloud migrations (preferably Microsoft Azure)
• Previous experience in customer facing application support role and experience with
• Help Desk ticketing systems (preferably Zoho Desk), Project Management tools (preferably Asana), and DevOps tools (preferably Azure DevOps Server)
• Strong autonomy, organisational skills, attention to detail and interpersonal skills
• Fluent written and verbal English and at least one other language capability – Chinese or Japanese preferred.

JPMorgan’s Markets Client & Sales Execution technology group supports core client, sales and research systems offering foundational capabilities that enhance the firm’s industry-leading global Markets franchise competitiveness.

The technology team is organized into product managers, agile development teams, business analysts, quality assurance, scrum masters and has contributors across Houston, New York, Bournemouth, London, Mumbai, Bangalore and Singapore.

This is a critical role where you will partner with core teams to lead time sensitive sales programmes effectively while managing both business and technology stakeholders to help capitalize on best in class deliveries to grow our APAC FX business and franchise.

The VP Markets Client & Sales Execution Product Manager will be responsible for:

• Working with internal stakeholders (product, operations, traders etc) to understand the value of changes, deepen industry and regional specialization and document key objectives

• Building a strong governance framework and chair regular prioritization and review meetings with business owners and technology partners across the region

• Assessing updates from central banks and other regional regulatory authorities and implementing new guidelines while respecting agreed deadlines and ensuring all system operations remain stable and efficient

• Clearly articulating local markets requirements and understanding cross-impact to existing workflows and processes across Markets Client & Sales Execution systems

• Engaging with core teams to line up the book of work, taking business priorities in consideration and driving timely deliveries across line of businesses

• Proactively identifying and removing obstacles to delivery to ensure changes happen in line with expectations when managing parallel production incidents and aggressive project commitments

The requirements for the role are:

• Master's degree in either Technology, Finance, Mathematics or equivalent field

• 10 years or more experience in Financial Services, preferably in a front office environment

• Solid background in FX trade workflows across businesses including retail, custody and private bank

• Coverage expertise in regional FX Markets – Australia, China, India, Japan, South Korea and SEA, with deep insights on India post trade actions, China SAFE process

• Prior exposure and/or system knowledge of FXConnect or eXecute preferred

• Excellent organizational skills, communication, documentation and presentation skills

• Experience in high pressure, time critical environments

• Knowledge of agile software development framework preferred

This role is critical to maintain the firm’s regional competitiveness and sustain the development of omnichannel products that deliver on our Company’s vision.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=d1078d7613f61b8203d79dcadc45a977

Our client is a global logistics and supply chain expertise company, being a leader providing logistics solutions to customers around the world.

Job Description:

You will lead the development and presentation of business solutions for internal and external stakeholders. Take charge of implementing new business initiatives, ensuring smooth transitions across SEA countries. Play a critical role in optimizing cross-border and local trucking services, linking Singapore, Malaysia.

Responsibilities:

• Pricing Expertise:Analyze and communicate product pricing effectively to internal and external stakeholders.
  
• Tenders & RFQ Management:Proactively lead and package RFQ pricing for SEA tenders.
  
• Business Solutions:Present and package business product solutions for both internal and external stakeholders.
  
• Implementation Leadership:Lead and map out implementation milestones for smooth new business transitions across SEA countries, aligning with local country products.
  
• Data Analysis & P&L Reporting:Utilize advanced Excel and pivot skills for timely data analysis and P&L reporting to stakeholders.
  
• SOP Standardization:Draw up process and requirement mappings.
  Create standardized SOPs between SEA countries with alignment to local country products.
  
• Customer Relationship Management:Collaborate with SEA Country Sales representatives to understand and fulfill customer needs and requirements.
  
• Costing & Billing Collaboration:Work closely with SEA Country Product teams on internal costing and billing processes.
  

Requirements:

• 5-10 years’ experience with industry/relevant
• In-depth understanding of international road and multi-modal logistics, coupled with strong commercial and operational skills.
• Proficiency in utilizing computer systems for exports, invoicing, and company tools.
• Strong sales acumen, complemented by a deep understanding of customer psychology and effective presentation skills.
• Excellent communication skills.
• Financial awareness encompassing both local and global economies, coupled with proficient financial management skills.