Total 4 production manager job vacancies in F&B / Tourism / Hospitality category in NLB National Library Building

Essential Job Functions

He/she will be responsible for responsible for the following: 

Culture Transformation

Create and shape a workplace culture align with organization strategic objectives and future of work. Creative in organising activities to promote, infuse and sustain the culture in the organisation.

Enhance Employees Engagement

Administer and follow up with intervention to address the results of Employee Engagement & Pulse Surveys conducted. This includes organising small group conversations, making presentations to senior leaders and large group of audience.

Design & Development of Learning Interventions  

• Develop face-to-face/online learning curriculum for staff training with the objective of achieving/maintaining selected SCS-specific skills. 

• Embrace different types of training techniques, including e-learning, videos, tutorials and resource guides etc. Create training materials and ensure that quality standards are met. Create e-learning materials in a learning platform (learning management system) when needed.  

• Be creative and bold in the use of Gamification to enhance employees learning experience

• Continuously seek out and adapt latest and most appropriate instructional design and learning technology techniques, theories and methodologies to create unique and engaging content to meet the needs of our target audience.

• Identify competencies gaps and various learning activities for the Future of Work.

• Ability to conduct stand up training will be an advantage.

Special Projects

Any other projects as assigned such as preparing draft for application of awards submission.  

Requirements

The ideal candidate should have the following

• A Degree with minimum 3 or more years of relevant experience in the areas of Organisation Development & Learning, including design of learning intervention and evaluation of training programmes.

• Excellent written and verbal communication skills

• Familiar with digital learning tools and platforms.

• Must be prepared to be hands-on.    

• Excellent written and verbal communication skills.  

• Those with training qualification such as ACTA, ACLP, DACE and DDDLP will be an advantage.

Only shortlisted candidates will be notified.

[What you will be working on]

1. Sustainable Tourism Strategy

i. Conduct a competitor and market scan of destinations to ensure our Sustainable Tourism Strategy remains relevant as well as to glean insights/trends that can continue to guide the strategy 

2. GSTC and Certification-related matters

i. Lead the 2025 surveillance audit to maintain our GSTC-D certification, this includes closing off the gaps arising from the 2024 audit as well as pre-empting potential new ones.

ii. Project management for the collaborations with GSTC to develop MICE and Attractions standards 

iii. Support CMIT on content curation for the GSTC Global Conference (Nov 2024) in Singapore 

3. Tourism sector carbon emissions tracking and management

i. Annually measure the tourism sector's carbon emissions and determine interventions required (if any). 

ii. Develop the carbon management guidance for STB-owned/supported assets/projects, ensuring alignment with national targets and WOG guidance.

4. Comms and marketing support 

i. Ensure the sustainability message house continues to profile Singapore as a sustainable urban destination

ii. Ensure STB and WOG's sustainability messages are accurately and strategically incorporated into our comms and marketing platforms/channels. 

[What we are looking for]

- At least 3 years of work experience, preferably in areas of strategy, project management, marketing and/or tourism-related fields. Experience with sustainability-related initiatives and/or a keen interest in sustainability will be an added advantage 

- Good verbal and written communication skills 

- Strong project management skills, including the ability to multi-task, being meticulous and organised 

- Interpersonal skills to manage stakeholders and build relationships

- Analytical & reasoning skills, ability to creatively problem-solve 

- Interest and resourcefulness in identifying new concepts and ideas 

[What you will be working on]

You will be responsible for the following:

• Lead operations planning including process reviews and land planning workstreams

• Carry out reviews relating to department’s operational policies and work processes, as well as IT systems

• Drive and implement process reviews and technologies for adoption operationally to enhance productivity, streamline processes and to bring about greater convenience to members of public

• Plan and manage end-to-end procurement activities, call new tenders and execute contract variations, ensuring that Government Procurement guidelines are adhered to and value for money purchases are attained.

[What we are looking for]

• Able to deal with complexity and ambiguity

• Strong analytical, conceptualisation and problem-solving skills

• Familiar with process improvement methodologies and automation tools (e.g. Lean Six Sigma, Robotic Process Automation)

• Experience in procurement, tender calls and presentation will be an advantage; Knowledge in Government Procurement Instruction Manuals is a bonus

• Excellent written and verbal communication skills

• Comfortable to work in a fast-paced environment that would require the ability to manage multiple priorities and stakeholders at the same time

• Self-driven and always ready to strive for improvement

• Good interpersonal skills and enjoy working with both internal and external stakeholders

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

• Foster and deepen rapport with Agency and AFA Sales force to meet and exceed growth targets in terms of AHNW sales productivity and Prestige Club members.
• Engage Agency and AFA Leaders and FCSs via Districts Meeting to provide regular updates of AHNW Production progress reports and train/share knowledge on best practices on Wealth Management propositions to increase competency and awareness
• Engage Agency and AFA Leaders and FCSs to provide support on AHNW business through Case Discussions and Case Management support.
• Drive and Support Agency and AFA Leaders and FCSs on Offshore business opportunities and initiatives 
• Provide AHNW related/bespoke training and support to Agency and AFA Leaders and FCSs to uplift the competency level of individual districts.

• Identify and develop new business opportunities or leads generation ideas to create sales platforms.
• Involve and work on special initiatives to drive Company’s strategic objectives towards Digitalisation and Customer centric agency culture.
• Drive and implement Company’s AHNW initiatives for Agency and AFA including recognition events and campaigns.
• Liaise with Operational teams for AHNW new business applications.

• Work with Clusters and Districts to increase awareness of the Club and retention rate of Prestige Club members through promotion of the Club benefits and privileges.
• Design, Execute and Monitor AHNW sales related activities and campaigns to increase productivity and competency.
• Work closely with respective Location BD Team to roll out sales related activities and campaigns.
• Develop and update sales aids & marketing materials as required.
• To have basic knowledge in wealth management tools like Wills, Trusts, Financing, Family Offices, Offshore Regions sales and business proposition process, etc. to further understand the more complex needs of the AHNW client.
• Undertake any other projects assigned from time to time assigned by Company to drive growth in the AHNW business.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.