Total 2 programme director job vacancies in F&B / Tourism / Hospitality category in CAA-Changi Airport Terminal 2

Singapore Airlines is seeking an experienced and innovative Food & Beverage (F&B) Director to lead our F&B team within the Customer Experience Division. The successful candidate will be responsible for delivering high-standard of F&B offerings through global curation, thoughtful customization, and trendsetting innovation, with the ultimate goal of delighting our customers.

Key Responsibilities

1. Research, plan, design, and implement initiatives and changes to constantly refresh inflight and lounge product and services.
2. Lead cross-functional teams in planning, competitor research, benchmarking, designing, and trialing new initiatives for product and service enhancements.
3. Plan and implement periodic and seasonal inflight F&B promotions
4. Organize workshops and presentations for culinary partners in Singapore and overseas.
5. Communicate and share the latest global food and hospitality trends to shape innovation in SIA's product offerings.
6. Ensure awareness and adherence to SIA's F&B vision, maintaining consistency and suitability across lounges and aircraft.
7. Manage catering budgets effectively for inflight services, maximizing SIA's interests while balancing customer needs.
8. Lead a team of F&B Executives and Catering Managers in operationalising the above mentioned.

Requirements

1. Background in culinary apprenticeship, culinary degree, or relevant culinary experiences in senior culinary leadership role(s).
2. Minimum 15 years of professional culinary/F&B experience or equivalent in a management position, preferably with more than 8 years in inflight service/catering or high-volume catering environments (Institutional/Stadium/Cruise Line/Banqueting).
3. Extensive knowledge of Asian, Singaporean, Western, and Regional Indian cuisines, trends, products, and service delivery concepts.
4. Good understanding of the airline industry is an advantage.
5. Effective engagement skills with media, public, focus groups, and customers.
6. Strong wine knowledge and understanding of global wine trends and regions.
7. Excellent organizational skills and project management knowledge.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd.

Summary: Director, Regional Vertical Markets Electronics & Healthcare APAC

Regionally lead and drive the industry vertical and strategy as well as the development of key accounts while supporting the Regional/Country sales in building their Vertical organization and sales pipelines. The Regional Vertical Head (RVH) is accountable for the growth and solutions building as part of the Vertical portfolio.

Reports to: VP, Global Vertical Market(s) Electronics & Healthcare (GVH)

Supervisory Responsibilities:

· Management of the regional and local team members for the respective vertical including all performance management and objective setting.

Duties and Responsibilities:

Strategy and Business Development

· Development, management, and execution of a regional vertical strategy in accordance with goals and objectives for the global Vertical, including identification and acquisition of new business as well as maintenance of existing business.

· Identify and develop new and additional business opportunities for growth in revenue and gross profit for the assigned Vertical portfolio and effectively manage the vertical sales process.

· Lead and manage a group of Regional Key Account Managers and Vertical Business Development managers in the Vertical as applicable for the region.

· Provide the Global Vertical Head with concise, data/fact-driven information and analysis on opportunities, issues, trends, and financial results inclusive of identification of alternatives and options for the vertical development and performance.

· Develop, communicate, and lead operational plans and budgets for the Vertical in the region to achieve defined results within Vertical portfolio.

· Define top regional pursuits across the Vertical, aligned with the GVH and prioritize in alignment with the Segments and Product teams.

· Develop and deliver integrated solutions across the Vertical customers supply chains in collaboration with the relevant Commercial & Marketing teams as well as Products & Segments.

· Support and management of projects supporting global and regional Vertical priorities.

Customer Insights & Industry Leadership

· Demonstrate thought leadership towards the Vertical industry in the Region.

· Gathering vertical intelligence and building Vertical insights.

· Identify customer / vertical-specific needs from frontline and client-engagements.

· Identification and formulation of future customer needs incl. setting priorities.

· Demonstrate OIA’s industry expertise externally, e.g. white papers, conferences etc.

Sales Leadership & Engagement

· Engage in selling by supporting sales teams in customer meetings.

· Act as customer advisor and expand share of wallet through additional products and solutions with mutual upside.

· Build and drive the Vertical community effectively within OIA Global.

· Monthly engagement calls with feedback on results, opportunities, and strategic gaps.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Analytical skills.

· Fluency in English both oral and written.

· Excellent communication and training skills

· Self-motivated with good time management skills.

· Service-oriented.

· Ability to work effectively, independently, cross-functionally, and in a team environment.

Education and Experience:

• Minimum of 8 years’ experience in sales.
• A four-year accredited bachelor's degree is required; an M.B.A. or relevant advanced degree is preferred.

Physical Requirements:

· The employee must occasionally lift and/or move up to 30 pounds, particularly luggage while traveling.

· A minimum of 50% travel within the regionally and internationally is required.

· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.