Total 3,890 recruitment manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Restaurant Manager | Front of the House | Stadium Walk

Working Days: 6 day work week, able to work on weekends & PHs

Salary: $2500-$3400

Location: Stadium Walk

Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements:

• Proven work experience as a Restaurant Manager
• Proven customer service experience as a manager
• Able to start work within short notice

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

E-Commerce Manager

Working Days: 5 days (Mon-Fri)
Working hours : Start between 8am-10am and end between 5pm-7pm
Location: Kaki Bukit
Salary : $5000 - $7000

Job Description

Key Responsibilities:

1. E-commerce Strategy:

• Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
• Analyze market trends and competition to identify growth opportunities.

1. Website Management:

• Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
• Implement improvements to website design, navigation, and functionality.

1. Traffic and Conversion:

• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
• Manage online advertising, email marketing, SEO, and SEM.

1. Inventory and Fulfillment:

• Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
• Monitor inventory levels and recommend restocking strategies.

1. Analytics and Reporting:

• Utilize web analytics tools to track key performance metrics and produce regular reports.
• Make data-driven decisions to improve online sales and user experience.

1. Customer Experience:

• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

1. Team Leadership:

• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Foster a collaborative and innovative work environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years e-commerce managerial experience or in a similar capacity.
• Proven experience in e-commerce management, preferably in the fashion or footwear industry. Preferable in Retail / Related indsutries.
• Strong knowledge of e-commerce platforms and web development.
• Proficiency with web analytics and reporting tools (e.g., Google Analytics).

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

Job Summary:

- Salary package: Basic $5,500 - $7,000 + AWS + VB + $20 shift allowance per day (shift 2 only)

- 1st shift: 08:30am to 06:00pm or 09:30am to 07:00pm

⁠⁠- 2nd shift: 11:00am to 08:30pm or 12:00pm to 09:30pm or 12:30pm to 10:00pm or 01:00pm to 10:30pm

- Either Monday - Friday or Tuesday - Saturday according to work schedule

- ⁠⁠Need to manage around 20 staff in lab

- Woodlands

Job Responsibilities:

- Determining the confidentiality, integrity, quality, technical, health and safety aspect of the company.

- Perform lab Financials planning, management and execution

- Oversee lab operation – Strategic goal planning and execution, and control, planning and management of laboratory operations

- Drive, define and accomplish capabilities uptaking

- Perform validation of results & report issuance (for signatory)

- Perform SOP review & write-up

- Plan method studies and tasks

- Plan & execute PT testing

- Lead by example

- Advocacy and enforcement of EHS, integrity, compliance and ethics

- Evaluate staff performance

- Manpower & resource management, control & hiring

- Escalation of lab issues & problems

- Liaison between lab and management

- Researching improvement ideas towards lab operations

- Spearhead improvement plans & execution

- Identifying and developing new areas of work and the corresponding test equipment required.

- Highlighting unusual results and referring them for further investigation.

- The interpretation of standards in accordance with operating manual.

- Supervising all work related to the section(s).

- Training and supervising all staff in the section(s).

- To conduct internal audits, QC checks, equipment maintenance & calibration, result entry & validation.

- Performing report issuance (for signatory), purchasing & inventory management, SOP review

- Ensuring that all equipment in the section(s) are calibrated in compliance to schedule.

- Ensuring that the requirements of SAC-SINGLAS in the field of bunker oil testing are met

- Oversight of all the testing in their respective laboratories

- Checking and signing of all appropriate reports issued by the laboratory.

- Discussing test results with customer as necessary.

Requirements:

- ITE/A Minimum Degree in Chemistry, Chemical Process Technology, Chemical Engineering, Science, or equivalent with 12 years related laboratory experience.

- ⁠Experienced with method-related tasks

- ⁠Possesses SAC Singlas signatory and laboratory operation and management experience

- ⁠Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience

- ⁠Experienced in audit & CAPA management skills

- ⁠Excellent managerial skills.

- ⁠Ability to multitask.

- ⁠Expert knowledge of laboratory health and safety protocols.

- ⁠Interacts with operational personnel, scientific personnel, and department management.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Our client is a Government Link Company in Recreational and Entertainment industry. They are currently looking for a Senior Manager (PDPA & Risk Compliance) to join their team to assist in ongoing transformation projects. They are located at South - easily accessible.

Job Duties:

• Conduct regular non-IT audits and assessments to ensure adherence to internal policies and external regulations, identifying areas of non-compliance.
• Keep abreast of pertinent laws and regulations, crafting and revising compliance policies and procedures accordingly, and disseminating these changes throughout the organization.
• Collaborate with various departments to evaluate controls, pinpoint compliance vulnerabilities and risks, and develop and implement corrective action plans to mitigate such risks.
• Provide training to staff on risk control and compliance matters, and regularly update them on emerging legislative issues.
• Supervise the preparation of compliance reports for management and regulatory authorities, while maintaining accurate and well-organized compliance documentation.
• Investigate and address instances of compliance policy violations and breaches of personal data.

Job Duties:

• Min Degree in relevant industry
• 5 to 8 years of experience in Risk Compliance and PDPA
• Certified practitioner in PDPA is highly preferred

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a well-established market leader in the F&B industry. They are looking for a Restaurant Assistant Manager assist their team for the next phrase of their business. They are located in Central – easily accessible.

Duties:

• Responsible for planning, coordinating and running the daily restaurant operations.
• Responsible for creating a positive guest experience and handle customer’s request professionally and promptly.
• Responsible for coordinating all reservations to ensure optimum capacity.
• Responsible for handling complaints or feedback concerning food and service.
• Responsible to ensure compliance with sanitation and safety regulations.

Requirement:

• Minimum 3 years of experience in managing a restaurant

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are seeking a dynamic and experienced Central Kitchen Manager to oversee our central kitchen operations. As the Central Kitchen Manager, you will be responsible for managing the daily operations of our central kitchen facility, ensuring the highest standards of food quality, safety, and efficiency.

Responsibilities:

• Lead and manage a team of kitchen staff, including chefs, cooks, and kitchen assistants.
• Plan and coordinate daily production schedules to meet demand while minimizing waste.
• Oversee food preparation, cooking, and presentation to ensure consistency and adherence to recipes and quality standards.
• Monitor inventory levels and order supplies as needed to maintain adequate stock.
• Ensure compliance with health and safety regulations and sanitation standards.
• Implement and maintain kitchen policies and procedures.
• Train and mentor kitchen staff to maintain high levels of performance and professionalism.
• Collaborate with other departments, such as procurement and logistics, to streamline operations and optimize efficiency.
• Manage budget and expenses effectively to meet financial targets.

Benefits:

• Competitive salary
• Health insurance
• Paid time off
• Opportunities for growth and advancement

This role supports Compensation & Benefits activities for the Singapore entity and potentially may expand to Asia Pacific office and local Opcos. The incumbent will be responsible for Comp & Benefits operational activities, including budgeting, costing, the review and implementation of existing C&B programs, ensuring they comply with current legislations and compliance requirements.

RESPONSIBILITIES

· Advisory and support the Singapore entity on all C&B related activities.

· Responsible for annual salary, bonus review cycles/process

· Responsible for job evaluation of new roles and benchmarking

· Responsible for manpower costing and resource planning

· Responsible for market benchmarking, salary surveys and benefits review

· Responsible for financial related activities, including budgeting, accrual, and re-charging processes.

· Work with team members to drive process review & improvements.

· Oversee and responsible for medical/insurance and benefits renewals and work with vendors on benefits renewal & administration.

· Escalation for Opco payroll related matters

· Oversee union industrial relations matter, disciplinary/ grievances, CA renewals etc

· Responsible for annual audit and work with HR teams

· Manage the Senior Management Remuneration Package and contract renewals.

· Mercer/SNEF/MOM/relevant bodies on salary benchmarking and industry surveys.

· Conduct market research, and carry out feasibility analysis, cost simulation / modelling.

· Maintain and ensure HR policies are updated.

· Work with Snr Manager on C&B projects

· Work with HR teams on assignees’ package

· Support team members on assignees’ process

· Coach, develop and guide team members.

REQUIREMENTS

· Minimum 8 years’ experience in Comp & Benefits work in an MNC. Knowledge and

experience in union collective agreement negotiation is preferred.

· Degree in Business Management/Adm, in HR and/or a Professional certification in Compensation & Benefits

• Manage the operations and monitor on-site plants.
• Check compliance with safety and regulatory requirements

Requirements

• Degree in Engineering
• At least 2 years of hands-on operations and maintenance experience with Industrial Gas Plants

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a Government Linked Company in the Recreational and Entertainment industry. They are looking for a Manager (Learning & Engagement) to assist their team.

Job Responsibilities:

A. Talent Management

• Implement the Talent Management Framework, encompassing talent identification and maintenance of the talent database.
• Coordinate talent development programs to nurture identified talents.
• Oversee succession planning in collaboration with the Senior Management team and relevant stakeholders.

B. Learning and Development

• Ensure impactful and engaging learning delivery to enrich the learning experience for all participating staff.
• Facilitate negotiations and communication with external training providers regarding learning and networking programs.
• Develop policies related to organizational development and training, such as workforce planning and competency development.

C. Employee Engagement

• Implement initiatives and programs aimed at fostering positive employee relations and engagement.
• Supervise staff communications to ensure timely and accurate dissemination of HR information.

Job Requirements:

• Bachelor's degree in a relevant discipline.
• Minimum of 5 years' experience, preferably in a similar capacity.
• Proficient in MS Office applications (PowerPoint, Excel, & Word).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

• Overseeing local and regional sales, promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Setting discount rates and determining price schedules
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Setting sales quotas and goals
• Overseeing and directing performance of the sales team

• Ensure the smooth operations of the restaurant on a day-to-day basis.
• To build the outlet operations, sales, and Business results of the assigned department.
• Ensure consistency of product presentation, display and branding by checking the quality of the products, menus, marketing displays to ensure that they are good condition and correctly placed.
• Checking stock levels and ordering supplies.
• Responding to customer complaints.
• Recruiting, training and motivating staff.
• Ensuring that all employees adhere to the company’s uniform standards.
• Great communication between internal departments and external customers.

Requirements:

• Guest oriented and service focus.
• Excellent knowledge of F&B products and industry trends.
• Exceptional leadership skills to lead, manage, train and motivate staffs.
• Must be able to work 6 days shift work including weekends and Public holiday.

*Located at Labrador*

*Mondays-Fridays*

*Small and cosy environment*

Job Responsibilities

- Assisting the cook in preparation of food ingredients

- Ensuring cleanliness of the school and its environment

Job Requirements

- No experience needed as training will be provided

- Able to start work as early as 7am

Join our telegram channel for the latest updates!

https://t.me/sgjobs23C1888

Interested candidates, please whatsapp 93550636 or email [email protected]

Cloud Recruitment Pte Ltd (23C1888)

Melodie Tan R22104898

Sport Operation Manager

Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri (Standby on Weekend if have event)
Working Hours: 930am - 6pm
Working location: Ubi
Salary: $4000 - $6000

Job Responsibilities:

• Leadership and Team Management:

- Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

- Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

• Process Optimization:

- Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

• Cross-Functional Collaboration:

- Forge strong working relationships between coordinators, the sales team, and program managers.

- Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

• Technology Oversight:

- Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

• Financial Coordination:

- Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

• Meeting Planning and Facilitation:

- Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

• Performance Monitoring:

- Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

• Sales Support:

- Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

• Reporting:

- Provide frequent updates to the Operations Director on departmental activities, challenges, and successes.

Requirement:

• 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Description:We are seeking an experienced and motivated Restaurant Manager to join our team. As the Restaurant Manager, you will be responsible for overseeing all aspects of our restaurant's operations, ensuring exceptional customer service, and maximizing profitability.

Responsibilities:

• Manage daily restaurant operations, including staffing, scheduling, and inventory management.
• Ensure high levels of customer satisfaction by maintaining quality standards and addressing customer concerns or complaints promptly.
• Train, supervise, and motivate staff to provide excellent service and achieve performance targets.
• Develop and implement strategies to increase revenue and profitability, such as promotional events and upselling techniques.
• Monitor food and beverage costs and labor expenses to control costs and maximize profitability.
• Ensure compliance with health, safety, and sanitation regulations.
• Maintain cleanliness and organization throughout the restaurant.
• Collaborate with the culinary team to develop and update menus based on customer preferences and seasonal availability.
• Handle administrative tasks, such as payroll processing, budgeting, and reporting.

Qualifications:

• Proven experience as a restaurant manager or similar role, preferably in a fast-paced dining environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a high-pressure environment.
• Knowledge of restaurant operations, including food and beverage service, inventory management, and cost control.
• Understanding of financial principles, such as budgeting and profit and loss analysis.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Competitive salary
• Health insurance
• Paid time off
• Dining discounts
• Opportunities for career advancement

If you are passionate about hospitality and have the skills and experience to lead our restaurant team, we'd love to hear from you! Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this position.

• To monitor inventory, estimate food consumption, place orders with suppliers, and schedule delivery of fresh food and beverages.
• Develop and conduct sensory or product evaluation of fresh produce
• Monitor food preparation and methods
• Supervise portion and quality control of food
• Select and create successful menu items and assign prices based on cost analysis.
• Monitor revenues, expenses and take corrective action to achieve targets
• To keep track and order supplies such as tableware, cooking utensils etc.
• Arrange for maintenance and repair of equipment and other services when needed
• Optimize manpower with proper planning allocations
• Recruit, hire, and oversee training for staff
• Maintain the highest standard of service quality
• Resolve customer complaints about food quality or service in a professional manner
• Ensure cleanliness of restaurants at all times

Requirements

• Degree holder in any fields.
• Minimum 3 years experience in casual dining restaurant environment
• Excellent knowledge of F&B products and industry trends
• Exceptional leadership skills to lead, manage, train and motivate staff
• Fluent in English and possess good interpersonal skills
• Must be able to work 6 days shift work including weekends and Public holiday

Our client is a Government Linked Company in the Recreational and Entertainment industry. They are looking for a Manager (Learning & Engagement) to assist their team.

Job Responsibilities:

A. Talent Management

• Implement the Talent Management Framework, encompassing talent identification and maintenance of the talent database.
• Coordinate talent development programs to nurture identified talents.
• Oversee succession planning in collaboration with the Senior Management team and relevant stakeholders.

B. Learning and Development

• Ensure impactful and engaging learning delivery to enrich the learning experience for all participating staff.
• Facilitate negotiations and communication with external training providers regarding learning and networking programs.
• Develop policies related to organizational development and training, such as workforce planning and competency development.

C. Employee Engagement

• Implement initiatives and programs aimed at fostering positive employee relations and engagement.
• Supervise staff communications to ensure timely and accurate dissemination of HR information.

Job Requirements:

• Bachelor's degree in a relevant discipline.
• Minimum of 5 years' experience, preferably in a similar capacity.
• Proficient in MS Office applications (PowerPoint, Excel, & Word).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Sport Operation Manager

Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.

• Working days: Mon - Fri (Standby on Weekend if have event)
• Working Hours: 930am - 6pm
• Working location: Ubi
• Salary: $4000 - $6000

Job Responsibilities:

• Leadership and Team Management:

- Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

- Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

• Process Optimization:

- Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

• Cross-Functional Collaboration:

- Forge strong working relationships between coordinators, the sales team, and program managers.

- Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

• Technology Oversight:

- Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

• Financial Coordination:

- Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

• Meeting Planning and Facilitation:

- Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

• Performance Monitoring:

- Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

• Sales Support:

- Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

• Reporting:

- Provide frequent updates to the Operations Director on departmental activities, challenges, and successes.

Requirement:

• 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Schedule and coordinate meetings.

• Conduct employee performance reviews.

• Develop good customer relationships.

• Participate in recruitment and dismissal processes.

• Smooth out problems within the workplace.

• Address employee and customer concerns.

• Develop strategies for better workplace efficiency and goal achievement.

• Phone correspondence.

• Liaise between managers, customers and employees.

• Provide direction to staff.

• Troubleshoot POS system.

• Support ongoing learning and development of team members.

• Help create and foster a respectful and inclusive team environment.

You will implement effective go to market model for the Modern Trade and E-Commerce channel; Launch new brands and monitor existing brands sales activity against goals to take appropriate corrective action on timely manner; and Manage distributors, buyers and internal stakeholders to ensure planned activities are rolled out.

Key Job Responsibilities

Commercial

• Achieve sales operational objectives per strategic plans; Review and contribute sales information and recommendation for preparing the Strategic plan.
• Establish sales objectives by creating a sales plan and quota for channels and areas in support of national objectives together with Customer Business Plans in collaboration with Marketing.
• Meet sales financial objectives by forecasting requirements; prepare an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
• Recommend product lines and responsible for growing market share for company products by identifying new product opportunities, and/or product, packaging, service changes, and tracking competitors.

Customer

• Maintain and expand customer base, building and maintaining rapport with key customers; identifying new customer opportunities.
• Directly manage major and critical developing customer accounts and coordinates the management of all other accounts.
• Implement trade promotions along with distributors and retailers by publishing, tracking, and evaluating trade spending.
• Conduct one-on-one review with distributors/ retailers/ customers to build more effective communications, to understand training and development needs.

Competition

• Provide timely, accurate, market intelligence to formulate pricing strategy and implement approved pricing structure on all company products, while striving to maintain maximum profit margin.

Operations

• Provide guidance and cascades company direction into actionable in store activities for merchandising team.
• Other ad hoc duties assigned.

Key Requirements

• At least 5 years of sales experience in FMCG industry, preferably in frozen food, biscuit, bakery categories.
• Have in-depth knowledge of RTM models in the FMCG industry.
• Experience in developing strategies and plans to drive sales.
• Hands on project management skillset and disciplines to manage and drive topline.
• Independent, strong team player, mature, strong analytical and concept crafting skills, good interpersonal and presentation skills
• Positive attitude with entrepreneur way of approach.
• Have eye for details, hands-on and able to multitask and manage multiple projects
• Proficient in MS Office applications (Excel, Word, Powerpoint etc)

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

any diploma in Business Administration; hospitality management or culinary schooling is a plus

Job Purpose

Reporting to the Director of Food & Beverage this position is responsible for the organisation, planning and directing of overall daily food & beverage operation and administration of the department and be responsible and accountable for its profitability and revenue generation.

Primary Responsibilities

• Ensure that your team delivers quality services, both in production of customer service at all points of sale in the hotel.
• Ensure the correct operation of the various services in your department.
• Effective leadership of all Managers in the division.
• Motivate and create a team spirit in all sections of the Food & Beverage.
• Ensure that the profitability of your department is consistent. Be involved in the pricing policy of your departments.
• Ensure that the health and safety regulations are complied with and applied in the department.
• Ensure that there is compliance with the work legislation in Food & Beverage Department.
• Engage and obtain guests’ feedback during operations to ensure satisfaction
• Handle guests’ complaints and comments tactfully and efficiently

Team Management

• Draw up and or check the work schedules for your teams, taking into consideration all forecasts and workloads i.e. holidays and off day’s etc.
• Ensure that new hire induction and required trainings are completed within three months of employment
• Provide training to team members and casual labour on all aspects of banquet operations according to the requirements in the department’s Standards
• Observe, coach, motivate and counsel team, disciplinary actions if required
• Respond to all questions raised by your team in the area of personnel management
• Maintain department communication logbook and update notice board.

Kindly note that only shortlisted candidates will be contacted.

Operations Manager – Le Pristine

For this restaurant we can use your positive energy, vibrant personality and work ethic. Sergio's philosophy is that eating at Le Pristine should be a celebration. As the Operations Manager of Le Pristine, you have the opportunity to lead a strong team of specialist to curate a creative and unique dining experience for our guests.

Main duties & responsibilities:

• Organize the work in the restaurant and plan roster and activities for employees.
• Check grooming of employees.
• Work closely with chefs and sommelier.
• Train employees on Sergio Herman Group’s service philosophy and standards.
• Ensure employees are able to perform tasks according to Sergio Herman Group’s standards.
• Conduct half-yearly check-in and performance appraisal with employees.
• Discuss menu planning with chef.
• Supervise service activities, mise-en-place, arrangement of tables and chairs, service equipment, etc.
• Check and handle guests’ feedback.
• Responsible for overall service provided.
• Keep kitchen employees informed of the state of affairs in the restaurant.
• Manage and maintain stock, and place and check purchases.
• Be present at meetings and training sessions.

The following qualities are essential for the role:

• Several years of experience in management within hospitality, and at least 3-year experience in Michelin star restaurant.
• Experience and be able to lead, guide and train the service team during pre-opening stage.
• Familiar with Sergio Herman Group’s culture, operations and expectations.
• Familiar and understand the demand of new restaurant openings.
• Past work experiences at Sergio Herman Group and Le Pristine will be of advantage.
• Passionate and committed, flexible, service minded, energetic, motivated and able to motivate and inspire.
• Action-oriented, problem solver and have an eye for detail.
• Proficient in general computer knowledge, including a working knowledge of point of sale systems.
• Strong communication skills in English.

• Up to $10,000 basic + AWS + Bonus + Benefits.
• Permanent role. Base in HQ/ 5 workdays/ Central area.
• Experience in trading physical food commodities or Grain & Feeds business preferred.

Our client is a reputable MNC and a leading food commodities trading company.

Job Responsibilities:

• Reporting to GM.
• Responsible for Trading activities, Business development new business, Marketing, financial settlement, and supervising the operations of Grain and Feed products in the Asian Market.
• Responsible for Market research and liaising with HQ, overseas office, clients and logistic companies.

Job Requirements:

• Degree in any discipline
• Experience in trading physical food commodities or Grain & Feeds preferred.

Other Information:

To apply please click on APPLY NOW to submit your resume with the following details:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified.

Lionel Cheow

EA License | 14C7092

EA Registration Number | R1105005