Total 10 regional recruitment lead job vacancies in F&B / Tourism / Hospitality category in Singpaore, Central Singapore

Team Summary
The Sellers & Co-Brand team is responsible for growing business with Regional Sellers and related third parties in Asia Pacific markets.  Visa has reinforced its focus on the growth of the seller side ecosystem by developing partnerships, enhancing market investments and having the right talent to execute directly with our regional seller clients.
The role is based in the Singapore Market Support Centre and will report to the VP, Head of Regional Sellers and Co Brand.  

What a Senior Director, Global Regional Sellers does at Visa:

• Accountable for delivering on sales, AANR and Net Revenue targets for designated seller accounts.
• Manage the client's vision and strategy on Visa payments products.
• Create and implement innovative solutions that drive the client’s strategic priorities.
• Demonstrate leadership in setting the regional strategy for the seller clients in association with internal Visa stakeholders and the client’s regional executive team.
• Ensure the client sees Visa as critical partner in meeting their business objectives.
• Manage initiatives that deliver revenue and profitability for Visa.
• Cultivate meaningful relationships with executive and senior management contacts within our clients on the seller side.
• Influence client preference for Visa through business solutions, services, and brand strength.
• Lead internal Visa support areas in response to client requests and ensure delivery of risk, marketing, product, operations and innovation support.
• Present regular business and industry updates.
• Ensure positive client satisfaction results.

Why this is important to Visa:

This Senior Director, Global & Regional Sellers, Asia Pacific will own and be responsible for the delivery of significant sales and in year revenue targets. This role will be critical in identifying new regional partners and expanding relationships with our existing client base.

Key Accountabilities 

In this Strategic Leadership role, you will be responsible for the development of the SAI Brand & Media Practice Area business at a regional level operating as Brand Manager, driving profitable revenue growth, representing VOC and creating awareness of all your portfolio internally and externally. You will lead a Regional Sales Product Experts team working closely with the global Practice Area leader and support regional sales team (Specialty Sellers/SS) in collaboration with multiple areas like PL, Delivery, Sales Enablement, Marketing, etc.  

Core Responsibilities 

Profitable revenue growth 

• Own SA&I revenue and cost OP, driving long term profitable growth. 
• Develop sales plans and strategies to achieve sales goals in collaboration with each regional cluster leader. 
• Manage sales team pipeline and assist in closing deals through strategic intervention. 
• Set quarterly and annual sales quotas.  
• Provide detailed sales forecasting on a monthly basis 
• Own client-level annual operational (OP) planning inputs with the team at the account/geo level with Region Lead and Regional Cluster leaders input. 
• Create sales reports and provide feedback to senior team and region leaders. 
• Drive sales maintaining a long-term perspective to maximize overall revenue generation while being able to generate short term results. 
• Ensure the team is scoping projects responsibly that meet SAI profitability guidelines 
• Partner closely with Region Leader/Delivery to align on goals and strategy and drive shared accountability for revenue targets. 
• Implement annual pricing increases and influence price-setting for new services. 
• Advise on RFPs 
• Ensure NIQ fund usage 
• Be a NIQ relationship driver.  Liaise with local NIQ sales leaders on joint business planning, regional commercial efforts, and SAI product pushes.

Voice of client 

• Maintain & develop the commercial relationship to clients within the region 
• Monitor the market and competitor products and activities 
• Review customer activity and anticipate prospecting needs. 
• Establish and maintain senior level key prospect/client relationships 
• Provide input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate with Client Advisory Boards and Internal Advisory Board to capture needs and get early feedback on our mid / long term product roadmaps. 

People management 

• Recruit and hire sales staff. 
• Motivate the sales teams to achieve their goals  
• Work with training team and peers to develop sales training content and protocols. 
• Ensure internal processes are followed, including adherence to tracking customer and transactional information in CRM system and other sales and operational processes. 

Key Accountabilities 

In this Strategic Leadership role, you will be responsible for the development of the SAI Innovation Practice Area business at a regional level operating as Brand Manager, driving profitable revenue growth, representing VOC and creating awareness of all your portfolio internally and externally. You will lead a Regional Sales Product Experts team working closely with the global Practice Area leader and support regional sales team (Specialty Sellers/SS) in collaboration with multiple areas like PL, Delivery, Sales Enablement, Marketing, etc.  

Core Responsibilities 

Profitable revenue growth 

• Own overall Regional Practice Area revenue and cost OP, driving long term profitable growth. 
• Understand portfolio profitability and improve Practice Area profit profile via product mix. 
• Craft regional client engagement plans alongside SS and ADs for target client activation at HQ, regional and local level.   
• Serve as senior leader on Regional/Local RFI/RFP engagements working across SA&I and NielsenIQ for a unified response and representing the Practice Area and its tools.      
• Involve in proposal development and E2E sales process in partnership with SS, Sales Enablement and Delivery. 
• Regionally adjust and collaborate in the Go to Market plan, partnering with regional commercial leader, sales enablement, product marketing, global SMEs and training teams in the creation of Sales Plays, Sales campaign calendar & content, Commercial Decks, Proposal Decks, Demo Scripts, training plans, pitch perfect certifications, etc..   
• Own regional sales SME communities including all regional leaders and local SMEs to share BDPs, White Space opportunity frameworks, etc. with a regular cadence. Build valuable routines across the team to keep high engagement levels and collaboration across teams. Actively participate in global SME sales communities. Explore alternative use cases that could be served with existing product capabilities to capture new revenue opportunities in existing clients or new verticals. 
• Collaborate with SS and Delivery to create standard SOW documentation.   

Voice of client 

• Partner with Global SME team to give input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate with Client Advisory Boards and Internal Advisory Board to capture needs and get early feedback on our mid / long term product roadmaps. 
• Collaborate with PL and sales transformation team on rate cards that reflect pricing strategy / positioning vs competition and enable internal profit targets.Evaluate potential partners that can help us drive incremental revenue complementing our offering or covering areas we are not investing in.     

Product positioning and awareness 

• Clearly and convincingly articulate Practice Area offerings and unique value proposition, matching them with relevant client business challenges/KPIs. Adapt Practice Area sales framework to each Region linked to use cases relevant to specific target buyer personas.   
• Regionally adjust buyer personas profile and objection handling playbook. Generate buyer personas database at Regional level to activate with GTM plan.    
• Facilitate the creation of client case studies to support product positioning. 
• Lead or support T2T client meetings concerning Practice Area (regional level)   
• Regionally adjust and implement the global sales strategy for Practice Area / Product strategy in partnership with product marketing  
• Maintain broader Practice Area product/technical knowledge across all SAI tools.  Lead Regional Bootcamps. 

About the role

When looking for a solution for a problem, knowing the law is only half of the equation.

Reporting to the Regional Ethics & Compliance Director in our Asia-Pacific office, this role aims to impart you with a practical experience to deal with the practice of compliance.

This role will support the implementation of the CEVA Compliance program across Asia-Pacific and ensure CEVA's compliance with E&C regulations, principles, and standards in Asia-Pacific.

This 6-month full-time internship commences Dec 2024/Jan 2025.

What you will be doing

Principal Responsibilities

• Assisting in the implementation of CEVA Compliance Program in APAC
• Brainstorming, sourcing, and implementing solutions to improve compliance processes such as Trade Compliance, Regulatory Compliance and Governance
• Driving Asia-Pacific’s Ethics & Compliance innovation
• Assisting in the preparation of Standard Operating Procedures
• Raising the visibility of the Ethics & Compliance department and educating our internal clients

The successful candidate

Essential

• Undergraduate Degree in the relevant area, including Law or Compliance
• General knowledge in Ethics & Compliance ie. Anti-Bribery and Anti-Corruption internal laws, Trade Compliance, Data Privacy and Competition Laws in Asia-Pacific
• Proactive, collaborative, meticulous and eager to learn
• Reliable, respectful, and responsive
• High standard of ethics and ability to handle sensitive and confidential information
• A curious mind that frequently questions: How can we do this better?

Desirable

• Technologically savvy
• Process driven

This position will be the dedicated Compensation & Benefits resource supporting our International Developmental Licensed Segment (Asia, EMEA and Latin America Business Units) as well as our Corporate Function employees located in our Dubai, Hong Kong, and Singapore Corporate offices. This role will be responsible for local design and the day-to-day analysis, evaluation, execution, and communication of programs and policies related to compensation and benefits.  The Rewards Lead will work cross-functionally with HR Business Partners, Business Unit Leaders and Global Total Rewards (GTR) to ensure competitive Rewards offerings for the IDL organization and employees in the Asia, Latin America and EMEA regions.

Responsibilities:

• Provide regional support to HR as it pertains to Rewards throughout the waved implementation of a new global Human Capital Management system, Global People Transformation initiative and opening of a Shared Services capability centre
• Participate annually in local salary surveys to ensure base pay and allowances are properly benchmarked and competitive
• Evaluate new roles for adherence to McDonald’s global job levelling criteria using Mercer’s IPE (International Position Evaluation) Tool
• Market price positions at all levels of the organization utilizing external market data and internal position comparisons to develop and maintain salary range structures by country
• Support IDL segment/business units and corporate functions by preparing local compensation recommendations to facilitate promotions, demotions, international transfers, and lateral job changes
• Act as the IDL focal for the Annual Compensation Cycle, providing input into local country merit budgets and merit planning guidelines, educating managers on the process and timeline, reviewing planned merit, bonus and equity recommendations, providing rollup reporting to IDL Business Leaders and HRBPs, and facilitating BU calibrations
• Act as the IDL lead and country focal for annual Pay Equity analysis, reporting, and remediation
• Annually, or as needed, review and benchmark Benefit & Wellness offerings, providing HRBPs and GTR with recommendations for local changes/enhancements to external ensure market competitiveness
• Conduct ad-hoc analysis as needed to support data driven decision making
• Partner with other Total Rewards team members to develop education/communication materials on compensation fundamentals and identify opportunities to streamline, standardize and enhance existing processes

As Merchandising Lead Digital (Menswear & Lifestyle) - SEA, you will drive execution of the commercial agenda and merchandising strategy together with Merchandise Managers to exceed financial targets. You have a deep interest in the customer and consumer and use customer centric approach in everything you do. You use your retail knowledge and understand synergies between channels, and interest in product, strong analytical ability, and commercial skills, enabling you to constantly improve customer shopping experience in market. It is of great importance create strong buy from operational teams in which will help to implement and execute regional strategy.

You are customer and sales-driven professional with a strong commercial awareness and salesmanship. You have a strategic mindset with an analytical back-bone. You thrive working in a fast pace, in and agile environment, executing the regional commercial agenda for your markets. You love working with the product and to execute your concept plan in line with the regional directions. You are a strong team-player and foster collaboration across channels, roles and functions and inspires stakeholders to buy in to the product plans to enhance engagement and execution level.

Key responsibilities

• Implement and execute regional merchandising strategy and commercial priorities by being up to date with regional assortment and demand & inventory strategy.
• Optimize local selling peaks driven by optimizing product exposure strategy to calendar, customer shopping behavior and commercial plan; be responsible to share information towards the digital team regarding availability, activation plan and deal structure to support excellent execution on site.
• Drive in and post season inventory management by picking full price, discount and sale activities in line with regional merch direction, as well as executing stock management, sale, EOP and commercial reduction.
• Follow up on stock and resolve issues together with regional merchandising manager and e-commerce lead; execute regional strategy for commercial impact on key product categories based on in season performance.
• Know your market retail situation and customer profile, providing commercial team with constant and structured sales follow up for the channel, as well as commercial initiatives in store (visit the site in all touchpoints several times a week) to confirm or adjust actions needed.

Team Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams and the Center of Excellence (COE) team which provides expertise in specific industry or functional verticals (Digital, Risk, Business Solutions and Sellers)

What a Director, Management Consultant, Visa Consulting & Analytics for Regional Southeast Asia does at Visa:

We are looking for an individual to join us as a Strategy SME in Visa Consulting and Analytics practice lead for Regional SEA team based in Singapore. This individual will act as a Subject Matter Expert (SME) for payments strategy consulting across regional cluster comprising of Indonesia, Philippines, Vietnam, Myanmar, and Cambodia (IPVMC) working with the respective VCA Market leads. The Director will be responsible for significant components of client consulting engagements, and in some cases leading end-to-end delivery of these engagements, within the Strategy practice vertical. Typically, this will involve the Director interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. 

Usually, 2-4 months in duration and running in parallel, potential projects could include payment strategy review and roadmap design etc. It would also include driving strategic engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data driven solutions to drive growth of payments with clients, development of industry landscape evaluations and best practices.

Every day is different but a sample of the things you can expect to accomplish include:

• Project Leadership and Business Development: Lead the delivery of Strategic advisory engagements across the regional cluster (IPVMC)
• Business Development: Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
• Revenue goals: Be responsible for achieving Payment Strategy practice advisory revenue goals
• Thought Leadership & Solution Development: Collaborate with the Asia Pacific Hub Payment Strategy Practice in the development of thought leadership, solution set plays and other assets that Visa’s market teams can use to scale and deliver impact to the payment landscape

Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data, new bank licenses and emergency of new fintech players – the payment ecosystem is rapidly evolving and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and clients across regions is seen as to be best placed to assist our clients sharing global trends and best practices as they try to solve strategic business problems and drive growth in payments.

CRM

• Be the main contact with HQ CRM team and markets’ CRM teams to ensure the smooth organization of the CRM events, Masterclasses, CRM topics (campaigns, loyalty programmes, data collection, lead generation intiatives).
• Lead the markets in defining their annual CRM strategies and action plans and provide timely reviews to attain CRM goals.
• Collaborate with markets to ensure that all executions are in line with global guidelines, brand expectations and local marketing objectives
• Consolidate and analyze consumer data for key launch campaigns (both quantitative and qualitative) to derive business indication and provide related action plans for markets to deliver CRM objectives.
• Garner latest consumer trends & insights in APAC

DIGITAL MARKETING:

• Identify digital innovations within the industry, strategize future opportunities and pioneer new initiatives (eg. new apps and platforms)
• Be involved in the execution of digital projects, whenever the opportunities arise and ensure the follow-up of the implementation of digital initiatives

Main Responsibilities:

• The incumbent will be part of the SSEA Compensation & Benefits team, supporting the Regional C&B Manager in all rewards policies and programs for the region.
• This involve close collaboration with the markets within SSEA region (Australia, Singapore, Malaysia, Thailand, Vietnam, India, Bangladesh, Pakistan, and Indonesia) Country HR/Operations team, Global C&B COE – Talent Acquisition and Talent Management to understand total rewards priorities for these markets and plan initiatives that are relevant, keeping with regional/global priorities.
• Support in analyses of HR data, identify trends and contribute to the creation of HR insights that enable the diagnosis of business issues and enhancement of employee engagement.
• Support the delivery of the annual review, design and delivery of compensation structures, benefits and employee incentive program, job analysis processes within SSEA region.
• This role presents a broader opportunity to support the Singapore market given the strategic presence we operate in most parts of our businesses. The incumbent can expect a good level of involvement, and opportunity to drive C&B activities locally such as benchmarking analysis, salary structure review, enhancement of our benefits value proposition, and salary surveys participation.
• Work closely with finance on annual budgeting project, analyse variance and summarize budget recommendations for approval.
• Support the research and analyse salary and benefits movements, and leveraging HR metrics and data, including making recommendations for enhancements to support continuous improvement.
• Being the focal point of contact to provide advice and guidance to local HR and escalation of issues to the right channel.
• Build and develop education materials and communication strategies with relevant stakeholders to drive the overall compensation & benefits objectives.

Experiences:

• 7+ years of HR experience overall; including at least 5 years in compensation & benefits related role.
• Knowledge of leading practices and trends in Total Rewards including compensation, benefits, and HR systems.
• C&B experience ideally gained across several APAC countries with an in-depth understanding of Singapore market would be advantageous.
• Demonstrate understanding and hands on experience operating in a complex business and matrix environment whilst dealing with country specific C&B issues and requirements.
• High attention to detail and accuracy with strong Excel skills.

Other skills (Computer Skills, etc.):

• Ability to handle multiple priorities and work independently and proactively as part of a team.
• Strong project and time management skills, attention to detail is critical and able to work on concurrent projects.
• Strong interpersonal and influencing skills.
• Strong verbal and written communication skills and the ability to interact with HR colleagues, line management and employees.
• Ability to summarize, present and analyze HR data. 

Your Career

We are looking for an extraordinary Safety & Security Operations Lead to lead safety and security operations across our JAPAC region. We need someone with a passion for protecting corporate assets, including people, property, and information worldwide. You will coordinate on all aspects of security operations, including managing of programs, ensuring adherence to security policies and procedures, and planning and executing events in JAPAC. You will also play a crucial role in responding to security incidents and ensuring compliance with all applicable security regulations. 

Reporting to Senior Manager, Safety & Security JAPAC, you will work closely with teams such as IT, HR, Risk, Engineering, Sales, and Places. We are seeking a team player who enjoys working independently and collaboratively within a fast-paced and dynamic company. This role will be based at our Singapore office. 

Your Impact

• Creativity counts! Work with security management – and ultimately every employee – to translate company culture, values, and strategies into practical applications for safety and security - We don’t want static “standards”, but we do want to clearly articulate certain principles and guidelines, as well as a continuously-evolving collection of best practices
• Support JAPAC Senior Safety & Security Management in delivering quality security services to all Palo Alto Network sites across the regions. This includes, but is not limited to:
  • Creating, implementing, enforcing and maintaining safety-related written programs, policies, procedures, documents, and training
  • Preparing and maintaining security reports for management
  • Conducting comprehensive incident reports and following through to completion with sites on corrective and preventative actions
  • Supporting our front-of-house teams in relation to access control programs and practices
  • Serving as a point of contact for JAPAC in safety and physical security matters related to Palo Alto Networks and its employees
  • Assisting the Global Security Events team in planning and executing security events in JAPAC
• Maintain security-related vendor relationships with guidance from Senior Manager,  Safety & Security JAPAC, Places team and the landlords
• Oversee the daily operations of security guards and receptionists across the region, including keeping track and ensuring all personnel are up to date with mandatory training 
• Stay up-to-date on the latest security threats and trends.
• Lead on additional projects upon request