Total 3,707 relationship manager job vacancies in F&B / Tourism / Hospitality category in Singapore

• Meet and greet customers and organise table reservations
• Handle customer feedback and enquiries
• Schedule duty-roster for all staff
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Attend any Food & Beverage meetings and briefings as and when required
• Ensure effective lines of communication are in place at all levels.
• Provide training and coaching for staff and ensure procedures are being followed
• Any ad-hoc duties assigned

Job Requirement:

• Relevant experience preferred
• Good interpersonal, communication and organizational skills
• Able to work on weekends/shift/PH
• Welcome Singaporean, SPR, WP

Working Location: Islandwide

Interested applicants please click "Apply Now" or send your resume to [email protected] or whatsapp +65 86907601

Reporting to the Kitchen Manager, your duties will be as follow;

• Ensure every station is prepped and ready for service daily
• Ensure sufficient inventory for prep work
• Ensure all food ingredients are of the desired quality
• Manage all food costs and wastages
• Willing to teach, learn and refine mistakes
• Takes accountability and set examples.
• Create new dishes as and when you require

Interested applicants please Whatsapp CV to +65 89498707 or email to [email protected]

RESPONSIBILITIES AND MEANS

• Manage and store vendors’ contracts and invoices

• Coordinate communication between front of the house and back of the house staff

• Prepare shift schedules

• Process payroll for all restaurant staff

• Supervise kitchen and wait staff and provide assistance, as needed

• Keep detailed records of daily, weekly and monthly costs and revenues

• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)

• Monitor compliance with safety and hygiene regulations

• Gather guests’ feedback and recommend improvements to our menus

BENEFITS

• Outlet monthly sales incentive

• 5 Days work per week

• 44 hours weekly (OT & Off in lieu compensation)

• Staff Meals provided

• Transport from Vivo MRT to FOC Sentosa directly in and out daily

• Referral Fee (Up to $3000/-) *

• Uniform provided

• Career Growth Opportunities

• Employee discount of 25%

• Birthday treat for 2pax (Worth up to $150)

• Leave Benefits

• Medical Benefits

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team.

Job Summary:

Vessel Resource Manager's Responsibility shall include the following but not limited to:

• Ensure timely availability of 3rd party chartered and owned vessels post mobilization ensuring efficiency and good planning of mobilizations and demobilizations.
• Provide day-to-day support to Project Manager(s), offshore Technical Coordinator(s), on equipment related queries and troubleshooting, liaising with equipment resource team on technical topics as necessary.
• Monitor and analyses the operational utilization of the company owned and 3rd party vessels ensuring optimized planning for maintenance days, and efficient management of any hired resources, with resulting guidance towards company procurement strategies in conjunction with Business Analysts.
• Support and guide the business on all matters relating to 3rd party offshore vessel selection based on fuel consumption, vessel reliability, DP performance, availability and costing through the project life cycle.
• Guide and support Commercial teams at project bidding stages, assisting project and operational teams with day-to-day operational performance and challenges, through to Lessons Learned (review and application) on project completion.
• Support Operations Manager(s) and Service Line Manager(s) in long-term resourcing strategies, and annual review / adjustment of hardware White Book Rates.
• Manage / perform annual maintenance OPEX budget planning for project equipment permanently installed on owned vessels.
• Manage the operations of company internally owned and 3rd Party survey and light-geotechnical vessel operations, including mobilizations while keeping safety of operations as top priority.
• Ensure timely vessel availability keeping mob / demob / maintenance time optimised and well planned.
• Ensure efficient selection of 3rd party vessels for projects with detailed scrutiny of vessel systems to ascertain the reliability (i.e., maintenance & reliability of vessel systems and minimising equipment down time)
• Ensure uptime for project equipment on owned vessels by ensuring proper planning and management of project equipment maintenance whilst they are onboard.
• Ensure that expenditure on mob/demobs is optimized by proper planning and budgeting.
• Ensure that day to day operations are planned systematically taking into consideration any SIMOPS and work collectively towards achieving a zero harm environment.

About You

Vessel Resource Manager (VRM) will be a qualified and experienced Marine Engineer / Naval Architect with operational and maintenance knowledge of electrical, and mechanical (hydraulics) systems. Ideally the VRM should have sailed as a minimum 2nd Engineer (unlimited) and / or possess a minimum 8 years of shore experience managing various types of Offshore Vessels (DP1/2/3) including preparation of technical budgets and understands BIMCO charter party contracts. It is desirable if he has a high-level knowledge of geophysical survey and / or seabed light-geotechnical site investigation, and technical equipment used to conduct such operations.

What we offer

• Competitive salary with Annual Wage Supplement
• Generous paid-leave
• Career & training opportunities (international opportunities possible)
• Company shuttle from various pick-up at MRT stations across Singapore
• Collective health insurance and outpatient benefits;
• Employee Assistance Programme (EAP) to provide help when you need extra support.
• Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

Non-Halal cafe restaurant – must be able to handle pork and alcohol.

Physically fit and proactive.

Job Description

• Responsible for managing the daily operations of the restaurant, including maintenance, inventory and ordering of food and supplies, ensuring customer satisfaction and great dining experience.
• Training junior level accordingly to meet company expectations.
• Provide excellent service to both external and internal customers.
• Good people management skills to handle staff.
• Possess positive behaviour and good learning attitude.
• Proactive and a good team player.
• Good listening and thinking skills.
• Hands on and skilled on basic operation works.
• Scheduling, payroll and basic HR knowledge.

Requirements:

● Minimum 1 - 2 years Experience in Restaurant Management

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

About the Role:

A leading global chemical MNC, is seeking an experienced Regional Logistics Manager/Senior Manager to spearhead its strategic logistics initiatives. This pivotal leadership role involves overseeing regional hubbing, supply chain consolidation, and SSC operations to optimize logistics efficiency and ensure smooth operations across multiple locations. You will play a crucial role in leveraging data analytics, negotiating with suppliers and third-party providers, and driving continuous improvement in a dynamic and fast-paced environment.

Key Responsibilities

• Strategic Logistics Management: Lead and implement logistics strategies, focusing on regional hubbing, consolidation, and SSC operations to streamline and optimize the supply chain.
• Regional Hubbing Expertise: Enhance and oversee regional hubbing operations to ensure seamless consolidation and distribution of goods across multiple locations.
• Data-Driven Decision Making: Use advanced data analytics to evaluate logistics performance, identify trends, and drive actionable improvements for cost reduction and operational efficiency.
• Supplier & Forwarder Negotiation: Manage key relationships with third-party logistics providers (3PLs) and forwarders to negotiate favorable terms and ensure high service levels.
• Logistics Software Proficiency: Implement and manage logistics management software to enhance supply chain visibility, track shipments, and streamline operations.
• Continuous Improvement: Collaborate with cross-functional teams to drive process improvements, optimizing logistics workflows and elevating overall supply chain performance.

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related fields.
• 20+ years in logistics or supply chain management, with a proven track record in regional hubbing, B2B sectors (preferably in chemical, manufacturing, or industrial sectors).
• Deep knowledge of data analytics, logistics software, and experience negotiating with forwarders and third-party logistics providers (3PLs).
• Strong problem-solving, decision-making abilities, and continuous improvement mindset. Capable of managing complex logistics operations in a fast-paced environment.

Preferred Qualifications

• Proven experience in managing large-scale regional logistics networks or hubbing operations in a multinational organization.
• Strong leadership and team management skills, with the ability to guide, mentor, and inspire high-performance teams.

Why is it an exciting role?

• Take ownership of strategic logistics operations that directly influence supply chain efficiency across multiple regions.
• Work closely with leadership teams focused on innovation, excellence,and driving supply chain transformation.
• Aspart of a global organization, there are internal opportunities forprofessional development and career advancement.

If you are an experienced logistics leader with a passion for data-driven decision making, process optimization, and delivering excellence in regional hubbing and supply chain management, we want to hear from you!

Apply now to join a transformative role and lead the future of logistics at a global chemical leader.

EA Registration Number: R1105304

EA License Number: 15S7709

Job Description

Product Delivery

• Safely deliver products (e.g., spa supplies, beauty products, TCM items) to clients and outlets on time.
• Verify delivery addresses, loading/unloading products with care, and ensuring delivery accuracy with supporting documentation (e.g., invoices, delivery orders).
• Optimize delivery routes for efficiency and fuel savings.
• Maintain a clean and well-functioning delivery vehicle, performing daily vehicle checks (fuel, oil, tire pressure).
• Promptly report vehicle issues or delays to management.

Store Management

• Oversee daily store operations, including inventory management, stock replenishment, and product organization.
• Ensure store cleanliness, safety, and adherence to company standards.
• Monitor stock levels and coordinate with suppliers to ensure timely restocking of beauty, spa, and TCM products.
• Manage store documentation, including stock records, invoices, and delivery orders.
• Provide excellent customer service to walk-in clients and resolve any inquiries or complaints professionally.
• Conduct monthly stock-taking and report discrepancies to management.

Requirements

• Valid Singapore driver’s license with a clean driving record.
• Proven experience in delivery driving and/or store management, preferably in the beauty, spa, or TCM industry.
• Strong time management and organizational skills.
• Basic knowledge of inventory management systems.
• Physically fit to lift, load, and unload products.
• Good communication skills and customer service orientation.
• Ability to multitask and adapt to changing priorities.

Duties and Responsibilities

• Manage day-to-day operations independently within budgeted guidelines
• Delivering high quality food and beverage products at all times
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meet target through proper execution of marketing strategies
• Hire, train and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

Skills and Qualification

• Min NITEC with 2 years of supervisory working experience in F&B/Retail or hospitality industry.
• Diligent team player passionate in F&B operation
• Good communication and leadership skills
• Able to multi task in fast pace environment
• Those with no experience will be considered for trainee manager position

Job Description & Requirements

To lead, manage and ensure day to day smooth operations at all cafes and kiosks, Support daily operations: Perform cashiering duties, inventory stocking, recording and merchandising in accordance to Company Standard Operations Procedures (SOP)

• Manage, supervise, train and lead staffs to ensure best service quality.

Build and maintain cordial relationships with customers

• Maintaining cleanliness of store base on SFA standards and regulations & Maintain standard of quality, high level of store sanitation & cleanliness in the outlet to Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements without compromise.

• Inventory management (ordering, organising and maintaining a healthy inventory) & Ensure various stocks are available for daily use in the store

• Daily opening and closing of accounts during each shift

• Administer Staff Records & Scheduling of roster

• Other duties as per assigned by OM.

About Us:

We are a leading restaurant brand from Asia, dedicated to providing high-quality dining experiences that are widely loved by young consumers. With over a decade of success and a strong market presence, we are now expanding internationally, and Singapore is a key milestone in our journey.

Key Responsibilities:

· Work with General Manager to lead and operate restaurant to achieve sales and operational targets.

· Manage operational expenditure and compare against established budget.

· Record and verify all transactions and account for all cash takings daily of outlets.

· Prepare and present monthly sales report and P&L analysis.

· Ensure that outlets operate at established Operating Level Program Standards, NEA regulations and Management SOP.

· Constantly review and operation procedures, methods, workflow and introduce improvements to achieve greater efficiency and service.

· Review, plan and anticipate manpower requirements to ensure operational capabilities.

· To be able to work at different outlets across Singapore.

· Undertake any additional responsibilities assigned by management.

Requirements:

· Diploma/Degree in Hospitality or F&B Management.

· Food Safety Level 3 Certified.

· Minimum of 2 years of experience in operations management preferably in the F&B or retail industry.

· Strong understanding of the Singapore market and consumer behaviour.

· Excellent communication and organizational skills, with the ability to coordinate multiple stakeholders effectively.

· Fluency in English and Mandarin, with strong copywriting skills being a plus.

What We Offer:

· Competitive salary and opportunities for career growth.

· A chance to work with an established brand entering a dynamic new market.

· A collaborative, innovative, and fast-paced working environment.

We look forward to having you join us in shaping the future of dining in Singapore!

- responsible for sourcing of stalls tenants

- in charge of cafeterias daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- possess class 3 licence

- independent and motivated individual

- time management skills

- experience in setting up of new cafeteria

- rostering of daily staff for operations

We are looking for a capable candidate to oversee a mega food court’s operations. The candidate is expected to execute excellent F&B establishment dining experience to customers while managing the given resources efficiently. He/she is to execute our company’s policy and will be an important piece during this expansion period.

Join us, if you think you have what it takes!

Expected Job Responsibilities:

• Management of one mega food court
• Provide excellent dining satisfaction to all the diners and tenants
• Managing and liaising with stall tenants on policy issues
• Enforcement of company policies
• Lead and motivate a team of floor staff
• Monitoring 3rd parties cleaning contractors
• Conduct daily Inspection and monitor improvement work
• Conduct proper maintenance on establishment’s M&E provision

What it takes:

• Able to converse in Mandarin and English to liaise with Mandarin speaking counterparts
• A strong and firm leader
• A hands on person
• Hard working and a team player
• At least 3 years relevant experience
• 44 hours, 5.5 days work week

We regret that only shortlisted candidates will be notified. Thank you.

Benefits:

• Additional leave
• Cell phone reimbursement
• Dental insurance
• Employee discount
• Gym membership
• Parental leave
• Professional development

Supplemental pay types:

• Performance bonus
• Weekly / Monthly incentives

Job Title

Assistant Restaurant Manager

JOB DESCRIPTION

• Schedule duty-roster for all staff and make preparations to cope with staffing adequately and economically through forecast and anticipating volume of business in relation to festive seasons, public holidays, school holidays and other traditional
• off-peak periods.
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Record and ensure that damaged utensils are not used for serving. Check maintenance
• of all equipment and fitting and request for immediate repair work as required.
• Work closely with the Restaurant Manager to provide customer feedback on food, beverage and service as well as in determining which menu items are most
• sellable, and highlight guests’ feedbacks.
• To provide coaching and guidance to rank and file.
• In the absence of the Restaurant Manager, the Assistant Restaurant Manager will
• assume his/her responsibilities and duties.
• Maintain and adhere to 5S standards.
• Perform other duties as assigned by superior.

BENEFITS

• Competitive salary package
• Attractive bonuses and sales incentives (T&C applied)

Annual Increment based on yearly performance

Location : In between Lavender/ Bendemeer MRT

Industry : Restaurant F&B (Inside a hotel)

- MUST HAVE EXPERIENCE AS F& B MANAGER

- 5.5 DAYS WEEK & 10 HRS INCLUSIVE OF 1 HOUR BREAK

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

• · We are seeking a professional General Manager to oversee the restaurant operations.
• The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement.
• Responsible for developing annual and medium term strategies and plans to achieve profitability.
• To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Assist to coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.

· Analyze daily reports to check irregularities.

· Proficient with the standards set by the Hotel.

· Conduct random checks to ensure that all standards are being consistently followed in the F&B Division.

· Maintain up-to-date records on food and beverage staff grooming standards, attendance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.

· Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.

· Handle all guest complaints in the food and beverage area and be responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develop new techniques of service towards maximum guest satisfaction at minimum operating costs.

· Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisition purposes, store inventories, cost control procedures and forecasts.

· Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.

· To provide the necessary training to their staff.

· Develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Hotel policies.

· Develop and maintain effective communications between all operating departments.

· Perform other tasks or projects as assigned by Director, Food & Beverage.

Conduct daily F&B Meeting to discuss guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.

1. Cook food for staff and students according to the HPB & ECDA guidelines

2. Clean kitchen and general areas

2. Supervise the kitchen staff.

3. Shift working hours (6am to 1pm & 5pm to 7pm daily) .

4. Should have at least 6 years working experience

5. Knowledgable of local rules and regulations

6. Food hygeine officer certificate

7. Must be physically fit as there is a need to carry things up and down the staircase.

8. Basement CD shelter working place

9. Must posses own vehicle as working in multiple locations (Jurong west, Tampines, Sengkang and Punggol

10. Degree qualification

Reports to the Outlet Manager. He/She is also responsible for ensuring that the Restaurant operates smoothly and customers are happy. He/She assumes the duties of the Outlet Manager (other than opening and locking up the Restaurant) when the Manager is not around.

1. Welcome guests into the Restaurant.

2. Coordinate the seating of the guests. Assign guests to tables suitable to the size of each group.

3. Take and schedule reservations.

4. Oversee the flow of customers into and out of the restaurant.

5. Manage busy lobby when no tables available.

6. Establish proper atmosphere and efficiency in the dining room.

7. Ensure proper set-up and cleanliness of front counter, sidewalk, entryway, dessert station and restroom areas.

8. Ensure that the customers’ requests are not delayed.

9. Inform the Outlet Manager of any special requests from guests.

10. Ensure smooth operations of the Restaurant by helping with odd jobs.

11. Provide clear information relating to the restaurant’s operation hours, dress code, food service, etc. to the guests.

12. Recognise regular guests and highlight to the service staff and outlet chef about the particular guest’s preferences.

13. Responsible for supervising the weekly cleaning program. You are responsible for ensuring that all stated areas are cleaned and check boxes ticked off.

Job Description:

The Kitchen Supervisor will be responsible for overseeing a small army of kitchen staff and overseeing the day to day running of the kitchen, including cleaning the equipment, checking supplies and inventory. Supervises and coordinates activities of food preparation in the kitchen.

To be successful in this role, you should have some hands-on kitchen experience in food production, and oversee day-to-day activities while overseeing a small team of kitchen staff. Do note that we are halal certified.

Key Responsibilities:

Supervise of a small team of kitchen staff, including matters such as discipline, termination and assessment of their performance.

Train new employees on the job, and enforce strict safety guidelines.

Set daily/weekly/monthly production planning and prepare work schedule.

Handle ordering of ingredients for production usage.

Making sure the kitchen is safe and in hygienic conditions at all times.

Organizing the inventory, storage, and distribution of food supplies.

Compliance with food safety, the highest quality of food, and hygiene standards at all times.

Assist the Kitchen Manager and in all other operations as required.

Requirements:

Minimum 1-2 years’ experience as a chef, preferably for a restaurant.

Management or supervisory experience will be an added advantage.

Good communicator with leadership qualities.

Ability to multitask and work in a fast-paced environment.

Passion for food and culinary arts.

Job Description & Requirements

• Manage sales and marketing team to generate local catering orders
• Finding leads and monitoring to conversation
• Meeting sales targets
• Familiarise with product and service knowledge in order to be able to explain and sell services to clients.
• Develop and implement promotions to bring in new customers.
• Stay updated on industry trends, customer behaviour, and competitor activities (benchmark).
• Verify events’ arrangement with the clients and ensure that information is thoroughly cascaded and shared with the whole team.
• Keep good relations with customers for repeat business.
• Respond to phone/email catering sales enquiries
• Copywrite, edit and proof-read marketing materials before publishing.
• Handle feedback and resolve complaints from guests.
• Build rapport and effectively qualify each business opportunity.
• Content creation for social media platforms
• Edit photos and videos for marketing
• Work closely with the delivery platform partners and operations team to ensure smooth and timely execution of campaigns.
• Coordinate with suppliers, to ensure accurate production of design work.

Requirements:

• Diploma/Degree in Business, Marketing or Hospitality, Tourism management or related disciplines
• Min 2 years of Catering operations experience .
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Updated with the latest trends in digital marketing

Responsibilities:

• Designing delicious and attractive menus and continuously making improvements.
• Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges.
• Building positive relationships with food and beverage vendors.
• Adhering to the food and beverage budget.
• Managing daily food and beverage operations.
• Following food and safety regulations.
• Maintaining positive customer relationships, processing complaints, and responding to customer needs.
• Assisting with marketing events.
• Creating and enforcing restaurant policies, targets, and KPIs.
• Hiring, training, and managing food and beverage staff.

Requirements:

• Minimum of 5 years experience in the hospitality industry, with an emphasis on food and beverages.
• Culinary or food service management degree may be advantageous.
• In-depth knowledge of the food industry.
• Strong working knowledge of related computer software, including restaurant management software.
• Ability to adhere to budgets and meet financial targets.
• Exceptional organizational, leadership, problem-solving, and communication skills.
• Ability to forecast food and beverage needs.
• Excellent customer service skills.
• Great delegation skills.

SUMMARY

You will be responsible for all aspects of treasury risk management, including liquidity management, cash flow forecasting, foreign exchange, interest rate risk management, collateral management and margining.

THE ROLE

Maintain an exhaustive map of collateral posting requirements across clearers, exchange traded platforms, OTC counterparts and shareholders.

Lead and evaluate optimal hedging strategies to maximize liquidity and funding efficiency.

Develop stress test scenarios to assess the impact of margining on company’s liquidity.

Manage one Collateral Management Analyst.

Monitor and analyse daily margining flows based on Front Office positions and market price movements, ensuring transparency and timely management and statutory reporting.

Manage daily margining arrangements and maintain strong relationships with collateral owners, relationship banks, and counterparties.

Design and implement a best-in-class commodity trading collateral framework, focusing on (i) Workflow optimization and (ii) Automation of manual tasks.

Produce and distribute detailed reporting and analytics, including monthly executive presentations and ad hoc support for company’s subsidiaries.

Collaborate within Treasury teams (FX, Margin management) to ensure high performance and alignment with overall business objectives.

Work with Middle Office and Finance to ensure standardization and reconciliation to ensure data coherence.

REQUIREMENTS

Bachelor’s Degree

7-10 years of experience in commodities trading/ utilities market/ commodities bank as a treasury/ collateral management/ middle-back office

Strong knowledge of commodities/ utilities markets, particularly in dealing with exchanges such as ICE, CME, EEX.

High level of numeracy and advanced Excel skills including spreadsheet building and VBA.

Proficiency in Python and SQL coding.

Familiarity with Bloomberg, Power BI, and PowerPivot with knowledge of quantitative analysis is advantageous.

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

Consumer & Shopper Understanding Manager

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such asNutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brandscontinues to grow, so too does our global reach. Represented in more than 50 countries, with products sold inmore than 170, the Ferrero Group is loved by generations around the world. The secret to our global success?40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proudof. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed andappreciated and have the same opportunities. We believe all of our people are equally talented in their own way.In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, themeans to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity ofour talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The role is aimed to support the regional research department in managing consumer research projects for theKinder Power Brand as well as new cross-category innovations in Asia Pacific, which include the markets ofAustralia and New Zealand, Southeast Asia, Hong Kong, Taiwan, Japan, Korea. As a Consumer ShoppingUnderstanding Manager you will analyze and conduct research to understand market and consumer behaviorpatterns, and provide reports to Management and all relevant employees in the Country. The research and datayou provide will be crucial in monitoring Ferrero products' performance against key Company indicators.

Main Responsibilities:

• Plan and execute consumer research projects, ensuring the alignment with the business objectives and strategy
• Report on the Company indicators, market performance of Ferrero products as well as behaviour andpreferences of target consumers identified for specific projects
• Provide insights through consolidation and analysis of existing information
• Influence business strategy, communications, pricing, media investments, retail, go to market, and other aspectsvia insights
• Drive insights into action in order to improve business results
• Finalize market research brief documents and brief research agencies. Work closely with external researchesproviders and define arrangements for continual and ad hoc research, and provide insight on market analysisand consumer needs
• Collect and interpret findings, and create clear relevant insights-driven presentations addressing business/marketing issues. Write the executive summary
• Organize and coordinate the fixed / mobile panel studies at points of sale for the different channels
• Hold responsibility for the day-to-day management of research projects
• Ensure common understanding of CSU plans and key projects progress at Region or country level
• Liaise between the different stakeholders. Manage effective relationships with internal customers and externalsuppliers to ensure projects are delivered on time and are of high quality
• Collaborate with the marketing team, both at local and area level, to ensure that research decisions are in linewith strategy and that all findings are shared
• Define and recommend, to both marketing and line manager, the best solution from a value-for-money point ofview, finalize the methodology and negotiate costs
• Participate in the process of country budget creation with regards to market research activities
• Monitor performance against the approved budget, providing a status report and taking action

Who we are looking for:

• University degree in Economics, Statistics, Engineering, Marketing or relevant quantitative field
• Experience in FMCG consumer insights (client-side or agency), on-the-ground experience in Asia markets and/orin a regional FMCG role is a strong plus
• Extensive experience leading both, quantitative and qualitative research projects
• Hands on experience in business intelligence/analytics
• Excellent consolidation skills—ability to integrate information from multiple sources and create clear, simple,coherent, logical conclusions, insights, and recommendations
• Ability to tell stories via data and insights, high attention to detail
• Strong project management and organizational skills
• Excellent communication (oral and written) and presentation skills, ability to influence business teams andstakeholders
• Ability to work in a multi-functional team and work effectively in a matrix organization (Area, Region, Clusters)
• Strong work ethic, positive mindset, open-mindness and professional curiosity, good collaborative skillset andhigh adaptability to changes
• Advanced knowledge of Microsoft Office, Nielsen software, experience with data visualization, Power BI a plus
• Experience in Digital a plus
• Fluency in English, written and spoken, any Asian language is considered a plus

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need tobe just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around theworld.

To better understand our consumers and business environment we need your ability to make sense of the externalmarket, a global mindset and the ability to benchmark Ferrero products against the competition, internally andexternally. Combining this with analytical and critical thinking, you will help Ferrero in generating visionary andactionable insights and driving change. Employee contribution and engagement at Ferrero is individual, team andorganisational based, so you should have the ability to work independently as well as manage your team andstakeholders.

Restaurant Management

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

People Management

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

Administration and Reporting

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors