Total 6 sales marketing job vacancies in F&B / Tourism / Hospitality category in bukit merah

Ministry of Crab is a premier seafood restaurant celebrating Sri Lanka’s iconic mud crabs and freshwater prawns. The restaurant has been one of only two restaurants from Sri Lanka to be recognized on the prestigious ‘Asia’s 50 Best Restaurants’ list (2015 – 2022). With international outposts in Colombo, Shanghai, Bangkok, Maldives, Chengdu and Mumbai the restaurant continues to expand internationally soon to open in Melbourne and Kuala Lumpur.

We are seeking a talented and results-driven individual with experience in the F&B (Food and Beverage) industry to play a key role in driving the growth of Ministry of Crab’s flagship outlet at Dempsey, Singapore.

Only Singaporeans and Permanent Residents (PR holders) are eligible to apply.

What you will be doing:

• Generate leads and opportunities by leveraging new and existing partners to drive engagement and increase revenue.
• Identify and evaluate new revenue avenues such as corporate events, private dining, curated experiences and collaborations.
• Identify and engage with concierge services, corporates, high net worth individuals, private member clubs, business associations and other social organizations to promote events and preferential offers.
• Identify and engage with suitable KOL’s to create collaborations and visibility for Ministry of Crab.
• Work closely with guests to understand their event requirements, preferences, and budget, and develop customized event proposals and packages that meet their needs and exceed their expectations.
• Collaborate with the Marketing/PR team to develop effective branding and marketing strategies to promote the restaurant’s offers and collaborative activities.

Job Requirements

• Diploma or higher qualification in Hospitality, Marketing, or a related field.
• Proven track record (at least 3 years) in business development or marketing within the F&B industry, with a focus on restaurants.
• Exceptional communication and presentation abilities, both written and verbal.
• Strong networking and relationship-building skills to establish partnerships and collaborations.
• Able to show initiative and strong negotiation skills.
• Creative and strategic thinking with the ability to identify and capitalize on new business opportunities.
• Take ownership and work within demanding targets.
• Social Media experience would be advantageous.

If this sounds like you, we invite you to join our dynamic team. Help us grow our brand and expand our reach in the exciting and competitive F&B market. Apply now and be a part of the global Ministry of Crab family!

Please send your resume to [email protected]

Job Title: Ecommerce & Marketing Assistant Manager/ Executive (ID8121)
Location: Lakeside
Working Hour: 5 days work Monday-Friday 9am – 6pm
Salary: $4000 - $4500

Job Description:

Trade Marketing Support

Support Marketing Director in planning and executing marketing campaigns to promote 3rd party brands at retail supermarkets.
Coordinate marketing initiatives and promotional activities for 3rd party brand partners.
Develop advertising materials for POSM, digital and social media channels.
Assist in creating sales support materials and retail in-store promotions.

2. Retail Marketing for offline Gourmet Retail Shop and online QB Food Eshop

Support Marketing Director in implementing local store marketing, weekly promotions and activities to drive foot traffic and sales in Gourmet Retail Shop and QB Food online store to meet assigned sales target.
Plan weekly promotions for Gourmet retail shop and QB Food online store (including selecting right mix of products and setting pricing).
Assist in overseeing retail merchandising efforts for optimal product display and sales.

3. Marketing Apps Maintenance

Support marketing team to maintain and update mobile apps, and platform optimization.
Monitor and troubleshoot app performance issues for optimal functionality.
Collaborate with UX/UI designers to enhance user interfaces and overall user experience.


Requirement:
• Minimum Diploma holder in Sales & Marketing /Business Development or related discipline.
• At least 1 years of experience in e-commerce/retail background.
• Strong understanding of digital marketing, ecommerce platforms, order management systems, and fulfillment processes.
• Familiarity with tools like Google Analytics, UX/UI design principles.
• Proficient in search engine optimization (SEO), search engine marketing (SEM), social media marketing, email marketing and marketing automation.

Company Overview: HS Global is a leading provider in Singapore specializing in the supply, installation, and maintenance of mechanical and electrical switchboards, distribution boards, UPS systems, control panels, and related solutions. With a commitment to quality and innovation, we cater to a diverse range of industries, ensuring reliable power distribution and control systems.

Position Overview: We are seeking a dynamic and experienced HR & Payroll Officer to join our team. The Human Resources & Payroll Officer is a vital role that ensures the smooth running of an organization's employee compensation and recordkeeping. This position combines responsibilities from both HR and payroll domains, making it ideal for individuals with a strong understanding of administrative tasks and a knack for accuracy.

Key Responsibilities:

Payroll Processing:

• Collect timesheets and attendance data.
• Calculate salaries, wages, bonuses, and allowances.
• Process payroll taxes and deductions.
• Ensure timely and accurate payments through direct deposit or checks.
• Generate payslips and distribute them to employees.
• Maintain payroll records and reports.

Human Resources Functions:

• Assist with onboarding new hires by collecting and processing their information.
• Maintain employee relations by addressing inquiries about compensation, benefits, and tax withholdings.
• Update employee information in the HR system (e.g., address changes, emergency contacts).
• Prepare reports on HR-related data (e.g., leave, absenteeism)

Compliance:

• Stay updated on employment and tax laws to ensure adherence during payroll processing.
• Maintain confidentiality of employee data following privacy regulations.

Requirements:

• Minimum diploma in Human Resources or related field (e.g., Business Administration).
• At least 1-2 years of experience in HR or payroll processing.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficiency in Microsoft Office Suite and payroll software.
• Effective communication and interpersonal skills.

Additional desirable skills:

• Experience with HR information systems (HRIS).
• Working knowledge of employment laws and regulations.
• Ability to work independently and as part of a team.

Additional Information:

• Location: Singapore
• Employment Type: Full-time
• Competitive salary and benefits package offered.

Join our team and be part of a company that values innovation, quality, and excellence in delivering electrical and mechanical solutions to our clients.

To manage and execute all sales and events operation; internal and external while ensuring that all logistic requirements are carried out according to the event plans.

Hygiene and Safety Standards

1. Follow the organisation’s personal, food and beverage hygiene standards.
2. Follow the organisation’s workplace safety and health policies and procedures.
3. Ensure events follow local security, Workplace Safety and Health regulations.
4. Ensure that all insurance, legal, health and safety obligations are complied with, as well as understood and adhered to by the whole team, including sub-contractors.

Event Sales & Operation

1. Responsible for event sales and operations.
2. Assist with facilitation of workshops and tours
3. Function as the main point of contact for clients, managing enquiries and positively representing the company to corporate clients over the phone, email and in person.
4. Responding to all client enquiries within a 24-hour period.
5. Generate new leads.
6. Consult with clients to determine objectives, requirements, and budget for events.
7. Prepare and submit formal proposals and event decks tailored to client’s specifications while maximizing returns to the Company.
8. Meet and greet clients, attend site visits, pre-planning meetings and other venue meetings as necessary to support event guest experience.
9. Maintain existing client relationships and generate new relationships.
10. Responsible for ensuring all sales administration is accomplished effectively and accurately
11. Effectively communicate information with internal and external stakeholders on event order, timelines, special requirements, feedback, etc.
12. Conduct after action review to ascertain areas of strengths and weaknesses related to the management of the events.

*Job Description may be added to or change subject to growing business needs and upon discussion with the staff member.

Head, Digital & Growth Marketing

Position title: Head, Digital & Growth Marketing

Reports to: Director Growth and Partnerships

As an experienced manager you will lead an exciting newly formed team, combining the highest levels of supporter care, building meaning and sophisticated journeys for our supporters to join and stay motivated in helping to restore nature to its glorious best and to save our planet.

In this role, your flair and ambition will be the driving force in bringing together traditional customer and supporter retention, alongside building and growing an integrated digital approach in communications.

You will play a key role in the marketing, communications and fundraising leadership team, ensuring the WWF-Singapore conservation & organisational strategies are implemented across all our supporter communications. Seeking to always optimize our support and income across multiple channels.

You will be a highly effective marketing & fundraising manager with a proven track record of developing people and programmes. Capable in mobilising, inspiring and developing a high level of personal performance, across a multiple of disciplines to drive successful income generation campaigns.

As Head of a large Department your main duties will be:

1. Increase and diversify revenue streams by involving volunteers and non-financial supporters
   
   : Rather than continuously pursuing new leads, we can convert existing contacts into financial supporters, reducing our cost per lead and avoiding market saturation. This also allows us to focus on nurturing those who have already shown interest in WWF, resulting in higher conversion rate. We have already adopted this approach with the Telemarketing team, with 80% of their focus shifted from generating new leads to reactivating lapsed donors.
2. Provide a meaningful 360-degree experience and identify cross-selling opportunities: With the right systems we can categorize our supporters and volunteers into different groups based on their level of engagement, and tailor our engagement tactics accordingly. This will help us increase loyalty and optimize our strategies, such as creating personalized activation and call-to-action plans for each group within the Kosong Plan journey, which will lead to cross-selling and up-selling revenue opportunities.
3. Adopt a unified digital marketing and social media strategy to enhance the efficiency of our channels and boost ROI: By consolidating our social media and digital marketing strategies, this team can fix some frictions and breakthroughs and create tailored campaigns, strengthen our brand identity, and analyze data to improve performance. This will not only foster trust and loyalty among supporters, donors, and volunteers, but also optimize and save resources and prevent duplicative efforts, contributing to better use of WWF-Singapore’s funds. For example when launching a new campaign, we can repurpose efforts and target a wider audience (volunteers, non-financial supporters) and have a greater impact with the same resources.
4. Establish the Database, Operations and Transformation team which could be hived-off as a standalone unit in due course: To provide additional support to the entire organization. This will enable this team to focus more on generating income and retaining supporters and donors, while the Database, Operations and Transformation team can focus on enhancing data management, streamlining operations, and developing systems that will benefit all departments, such as Partnerships, Finance and Project & Ops. Our goal is to improve the efficiency and effectiveness of our operations, ultimately driving greater impact for our cause.
5. Optimize and standardize all reporting needs linked to fundraising according to the set objectives and needs of individual units in the organization, e.g. Finance, Communications, multiple Fundraising Units, Donor Care. Ensure timely delivery of reports.
   1. Develop and implement a comprehensive & cross-functional donor acquisition, retention, care, and growth strategy.
   2. Work with the team to build program strategies to deliver on ROI, gross and net income targets, financial KPI’s and donor care.
   3. Uses donor insights to drive strategic planning, including the development of annuity streams, repeat giving and increased frequency of giving.
   4. Maintain a rolling strategy that ensures short, medium and long term goals are met and articulate, promote and demonstrate plans across broader teams.
6. As a senior member of the Marketing, Communications and Fundraising unit provide strategic input to the overall fundraising strategy in line with the Conservation & Organisational strategies.
   1. Contribute to a rolling communications calendar, identifying all internal and external communications and activities and appeals
7. Optimize and ensure smooth flow of processes like: charging, donor engagement journey (welcome calls, email communications, events and gatherings, welcome packs, etc.)
   1. Work with the fundraising team to ensure the donor engagement is in line with the planned donor journey.
   2. Analyse data to help guide decision-making for improved customer service, retention, etc.
   3. Provide insights from a retention perspective to the acquisition teams, to help improve the quality of new supporters.
   4. Working across the retention, digital and acquisition teams team to deliver the donor retention & development program optimizing income and retention
8. Oversee compliance to and ensure best practice on PCI, PDPA
   1. Monitor activities and processes for potential risk with all relevant policies and procedures including compliance with donations policy, finance and banking policies; ensure fundraising activities comply with the relevant fundraising legislation and licenses.
   2. Driving innovation and improving fundraising processes, policies, reporting and evaluation.
9. Growing and diversifying fundraising streams across regular and single giving, community and peer to peer giving, and digital giving.
10. Deliver a Mid Value donor programme, aligning with Philanthropy and Corporate engagement teams, building a pipeline of high value supporters with a donor centric philosophy.
11. Inspire and empower the team, ensuring key accountability and responsibility to deliver the annual business plan.
12. Manage customer service/donor retention to ensure we are meeting target SLAs, meeting retention and donor satisfaction objectives.

Working with colleagues in the fundraising & communications team to ensure best practice fundraising and communications are in place and ensure these are tailored to the markets. Ensure any developments in the market are researched and monitored, with the communications team taking advantage where appropriate.

C. Scope of work:

• Telemarketing
• Upgrades
• Membership Care (various campaigns)
• Donor Acquisition
• Donor retention & loyalty
• Donor and P2P events planning and execution
• Digital performance marketing
• Digital fundraising
• Emergency fundraising
• Direct Marketing fundraising
• Mid Value Programme
• Email marketing strategy for FR purposes
• Lead generation (online and offline)
• Lead generation (online and offline)
• Graphic design and copywriting
• Collaborations SME
• Peer-To-Peer
• Reporting and analytics
• Volunteer recruitment and retention
• Volunteers communications strategy
• Supporters recruitment and retention
• Supporters communications strategy
• Overall events planning and execution
• Digital campaigns planning and execution for non FR purposes
• Social media strategy
• Social media content creation for non FR purposes
• Social Media Community management
• Online and offline content creation
• Email marketing strategy for non FR purposes
• Website creation & management (in partnership with brand & communications team)

Required Qualifications

• Bachelor's Degree, Post Graduate/Professional qualifications, Business Studies, Digital Marketing or equivalent experience
• Ability to demonstrate practical application of digital marketing expertise to raise funds and retain our supporters
• At least 8-10 year(s) of working experience in the related field, ideally with charities with individual fundraising of over $2million
• Good command over English, with a flair for content and loyalty strategy
• Able to manage multiple tasks and deliver on tight time-frames
• Excellent project management skills
• Strong attention to details and good interpersonal and vendor management skills
• Experience in fundraising or charity projects is essential

The Community Engagement and Marketing Executive is responsible to perform duties for Resource Development Department under the Active Community Transformation Services (ACTS) Division of Metropolitan YMCA Singapore. The incumbent is to support the outreach programmes departments in handling marketing, fundraising, volunteer management activities.

1. Marketing & Public Relations

· Develop and deliver digital and print marketing collaterals for division’s initiatives and campaigns

· Execute all marketing communications activities such as content creation across social media platforms

· Measure and report on effectiveness of social media campaigns

· Assist in coordinating with external vendor and partners for division’s project

2. Administrative & Financial

· Maintains accurate administrative records and tracking of donors and volunteers’ data in the databases

· Maintain proper record of all payments, such as basic book keeping, prepares and submits printer contra, petty cash, cash advance, purchase order, approval memos and other monthly expenses and special events

· Preparations of reports for both internal and external stakeholders (e.g. management reports)

3. Fundraising

· Support Fundraising manager in event management and projects

· Coordinate and liaise with stakeholders (e.g. individuals, corporations, foundations) for effective engagement

· Assist in donor cultivation through account tracking

· Assist in research, grant applications, proposals and donor impact reports

4. Volunteer Management

· Supports Volunteer Manager in recruitment, screening and coordination of volunteers for outreach programmes/events

· Supports volunteer engagement in volunteer onboarding, equipping and appreciation sessions

Pre-Requisitions

• Diploma in marketing or marcom-related disciplines
• Computer literate, especially in MS Office
• Ability to deliver graphic design and visual communication
• Interest in social services and community outreach
• Experience in event and project management
• Detailed and takes initiative
• Strong interpersonal skills to work with multiple stakeholders
• Flexible and independent worker
• Ability to plan, balance and cope with competing priorities
• Team player and able to multi-task under pressure