Total 4,027 sales marketing manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Coordinate daily Front of the House and Back of the House restaurant operations

• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant?s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

- 5-6 years experience as Restaurant Manager in Fine Dining Capacity

Job Descriptions

• Prepare mise en place according to kitchen standards
• Prepare food orders according to recipes
• Minimise wastage and spoilage of ingredients
• Maintain excellent hygiene standards
• Follow SOPs and safety precautions
• Other ad hoc duties assigned

Job Requirements

• Minimum 5 years of working experience in restaurant or hospitality industries
• Possess Basic Food Hygiene Certificate
• Meticulous, team player with a positive attitude
• Passion for food, creative & result-orientated
• 5.5 days work/ week

Working hours

• 5.5 days work / week

• Leadership and Team Management:Strong leadership skills with the ability to motivate and manage a team.
  Experience in hiring, training, and supervising staff.
  
• Customer Service:Exceptional customer service skills.
  Ability to handle customer complaints and resolve conflicts effectively.
  
• Financial Acumen:Strong understanding of financial management, including budgeting, forecasting, and cost control.
  Experience in managing inventory and ensuring cost-effectiveness.
  
• Operational Skills:Proficiency in restaurant management software and Point of Sale (POS) systems.
  Ability to oversee daily operations, including opening and closing procedures, ensuring health and safety compliance, and maintaining high standards of cleanliness and organization.
  
• Marketing and Sales:Experience in developing and implementing marketing strategies to increase sales.
  Ability to plan and execute special events and promotions.
  
• Communication:Excellent verbal and written communication skills.
  Ability to effectively communicate with staff, customers, and suppliers.
  
• Problem-Solving:Strong problem-solving and decision-making skills.
  Ability to handle unexpected situations calmly and efficiently.
  

Summary

• Perm role comes with comprehensive benefits (Annual leave, VB, medical benefits, etc
• Working days & hours: Monday to Friday 830am-530pm
• Managing technical teams
• Reporting to Director

Roles & Responsibilities

• Providing a strategic perspective across the IT ecosystem, business reporting system, and operational governance processes as part of the senior management team.
• Leading IT strategic and operational planning to achieve business objectives, promoting innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of IT systems throughout the organization.
• Overseeing the development and implementation of an enterprise-wide disaster recovery and business continuity plan.
• Reviewing hardware and software acquisition and maintenance contracts and seeking master agreements to leverage economies of scale.
• Taking charge of the strategic management of the company's information technology and information management functions. This includes managing business software development and systems, both internally and with external vendors.
• Collaborating with the management team to provide strategic guidance on the company's technology, analyzing and prioritizing developments, identifying opportunities, and encouraging a proactive and innovative approach.
• Assuming responsibility for the successful delivery of all technology-related projects, including business software development and ongoing enhancements.
• Managing technical teams, such as Infrastructure, Applications & Data analyst, by establishing clear structures and processes within the department.
• Creating budgets, making recommendations for technical acquisitions, and ensuring adherence to guidelines, controls, standards, and procedures to maintain security across all technical systems and software services.
• Continuously promoting a strategic and innovative approach to the company's use of technology and IT.
• Cultivating and managing relationships with internal and external senior stakeholders, vendors, and outsourced development partners.
• Supporting Internal Audit in compliance and risk management development within the division.
• Ensuring consistent communication internally and externally, articulating the company's desired image and position.
• Fostering a productive, experienced, and motivated organizational culture within the Division/Company, aligned with the Company's core values, using effective management and leadership tools.

Key Requirements:

• Possessing at least 10-15 years of experience with broad technical knowledge and strong management expertise.
• Demonstrating a combination of strategic thinking and practical, hands-on skills.
• Showing sharp business acumen.
• Capable of working under pressure in a fast-paced environment and handling multiple tasks simultaneously.
• Displaying a high level of initiative, drive, and teamwork.
• Exemplifying excellent communication skills and the ability to explain technical matters to non-technical colleagues.
• Possessing strong analytical skills and upholding high business ethics and integrity.
• Demonstrating a creative and innovative mindset.

How to Apply:

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

Position summary statement:

You are to provide assistance to the restaurant manager to efficiently administrate and organise the restaurant into a profitable outlet and increase revenue.

To plan and execute the sales and promotions of the restaurant and help in the planning of marketing strategies and policies.

Primary Responsibilities:

a) To plan in advance requirements for bookings and promotions, and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events.

b) To make sure that there are always enough supplies in areas of responsibility and that equipment is well maintained.

c) To organize the outlet in an efficient manner to cope with the day-to-day operation and bookings so as to minimize labour costs.

d) To supervise and implement standard of service so as to maintain higher possible standard and quality.

e) To setup presentation and merchandising of buffet setup in an artistic eye appealing effect and dismantling of all decorations/props after each promotion.

f) To ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.

g) To develop menus in conjunction with the Executive Chef, always keeping in mind food costs, labour cost, facilities of the kitchen, etc.

h) To verify and approve void checks.

To keep close rapport with all guests and to maintain an up-to-date mailing list of all regular guests.

j) To develop and implement training programmes for all staff working under his scope of responsibility.

k) To conduct daily staff briefing and roll calls so as to provide information on outlet promotions, events, VIPs, etc.

l) To participate in market survey on competitors.

m) To effectively administer and organize the outlet as a profitable center and increase revenue.

n) To undertake any other task/duty/assignment that may be given by the Restaurant Manager.

• Leading the team with positive attitude
• Daily sales report at the end of day shift, including attendance of staff
• To supervise and sign off beverage inventory as well as wastage record every month and submit by the end of the month.
• Manage budget and cost of food and beverage
• Scheduling of staff on duty
• Conduct daily briefing
• Training and supervising new/existing staff
• Petty cash and cash control
• Ensure that staff's food hygiene cert is up to date
• Customer complaint management
• Staff management and retention

• Government sector, training provided
• Toa Payoh MRT
• Up to $3,300 per month
• 1-year contract, subject to renewal
• Mon - Fri, office hours

Responsibilities:

1. Manage development and execution of partnership surveys and analysis of responses
2. Consolidate survey findings, visualisations, and insights into a report
3. Manage new auditor contracts, including tracking and analysis of budget utilisation
4. Manage invoices from and payments to the auditor
5. Assess grant applications and closure reports
6. Assist in the Impact Assessment Studies

Requirements:

1. Possesses minimum a Diploma with at least 1 year of experience in grant management or fund administration.
2. Strong analytical skills with an eye for detail
3. Experience with data visualization tools such as Tableau or Power BI

Interested candidates may apply via email to [email protected] (indicating Job ID J44814 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Goh Yi Min, Mai - R22104617
ScienTec Consulting Pte Ltd - 11C5781

Company: Construction Company

Location: City (Near Bendemeer, Boon Keng Station)

Position: Senior Manager (Job ID: 19123)

Job Description:

General affairs

• Launch new businesses not only Singapore but also other sites
• Manage and supervise local staffs
• Establish construction site offices and dormitories for staffs
• Support establishing relationship with neighborhood countries
• Attend and ceremonies and respond to public relations
• Other ad-hoc duties if needed

Marketing

• Conduct market researches for potential countries and projects

Bidding

• Take responsible for bidding activities for future projects

Accounting

• Handle budget creations and performance management for site management expenses
• Support accounting settlements
• Confirm of construction contract details
• Manage payment of construction costs and other expenses settlement jobs

Job Requirements:

• At least 3-5 years of managing staffs
• Experience in the same industry is great advantage
• Person who is willing to independently handle a wide range of tasks such as general affairs, human resources and labor affairs, accounting, legal affairs, etc.
• Business level of Japanese language ability to communicate with their HQ in Japan

Interested applicants please send your resume to kuramoto at pasona.com.sg with email subject header "Job Application for Senior Manager (Admin & Finance, Japanese Speaking) - KN (Job ID: 19123)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Kuramoto Natsumi
EA Registration No: R23118271
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
Direct: +65 6239-4208 | General: +65 6732-6933
Email: kuramoto at pasona.com.sg
URL: www.pasona.com.sg
EA License No:90C4069

Durapower is 14 years in operations and is company identified by Enterprise Singapore to scale up for growth as well. We have projects in Netherlands, Singapore, Thailand and Southeast Asia regions, production is in China as a manufacturing plant. There is no manufacturing here, but we have R&D team here liaising with China as well to execute trade of cells, battery modular systems packs enabling Green industry applications. Our expansion is also enhanced by the stakes and investment in us through Banpu Next (Banpu Group) which is listed on the Thailand Stock Exchange.

You may refer to the news here:

https://en.prnasia.com/releases/apac/durapower-to-advance-global-expansion-plan-after-us-70-million-investment-from-banpu-next-394762.shtml

Video by Management on Durapower:

https://www.linkedin.com/posts/activity-6945009405591465984-ew1t?utm_source=linkedin_share&utm_medium=member_desktop_web

Job Description: Quality, Healthy, Safety & Environment Manager

Department: Operations – QA & HSE

Key Responsibilities:

• Quality Assurance: Lead the development, implementation, and continuous improvement of quality management systems aligned with ISO9001 standards.
• Environmental Compliance: Drive initiatives to ensure compliance with ISO14001, integrating sustainable practices into our operational framework.
• Safety Management: Establish and manage a robust occupational health and safety framework in alignment with ISO45001, fostering a culture of safety across the organization.

Management Role:

• Supervise a team comprising an HSE Coordinator, an Assistant Quality Manager, and a Quality Engineer, guiding them in their respective roles and responsibilities.
• Liaise with internal stakeholders, ensuring alignment and understanding of quality, environmental, and safety initiatives.

Requirements:

• Proven track record in managing ISO9001, ISO14001, and ISO45001 systems within a related industry context.
• Strong expertise in collaborating with internal stakeholders to drive quality, sustainability, and safety initiatives.
• Familiarity with Singaporean regulatory requirements pertinent to quality, environment, and safety standards.
• Excellent communication skills to effectively liaise with external auditors and regulatory bodies.

Qualifications:

• Bachelor’s degree in engineering, Environmental Science, Occupational Health & Safety, or related field.
• Certified Lead Auditor qualifications for ISO standards are preferred.

Our client is from Logistics Industry. They are looking for an Assistant IT Manager to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Define a programme management framework, including templates, tools, and systems, to ensure projects meet cost, time, and quality metrics, and enhance organizational capability to apply this framework effectively.
• Develop a system to measure adherence to the programme management framework and implement corrective actions as necessary.
• Oversee programme planning by reviewing integrated plans to meet time, cost, and quality goals, and set expectations for reviews, status reports, and risk identification.
• Manage programme implementation by monitoring progress, guiding staff in corrective actions, building stakeholder relationships, and resolving client issues while aligning deliverables with client objectives.
• Lead department management, including budgeting, forecasting, staffing, and performance management, while mentoring staff and fostering a cohesive team direction and accountability.

Requirements:

• Degree in any IT related field or Computing Field
• 7-10 years of working experience
• Experience in FICO & S4 hana is preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141(Tan Su Yee)

MANAGE THE DAILY OUTLET OPERATIONS: RESERVATION, SERVICE, MANNING AND HYGIENE

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Assessing and analysing outlet budgets to find ways to minimize expenses optimize profits 
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying of opportunities to expand or shift course in order to take advantage of changes in the market 
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas

PROVIDE MEMORABLE DINING EXPERIENCE THAT EXCEEDS GUESTS’ EXPECTATIONS

• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members

ACCOMPLISH Cost Containment and Profit Enhancement

• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget

• Plan, implement and measure profit enhancement programmes constantly in the areas of  menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve  profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance

MANAGEMENT AND LEADERSHIP OF THE F&B TEAM

• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles

INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM

• Interface the needs/requirements of other departments with the F&B Service: Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Our client is from Logistics Industry. They are looking for an Assistant IT Manager to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Define a programme management framework, including templates, tools, and systems, to ensure projects meet cost, time, and quality metrics, and enhance organizational capability to apply this framework effectively.
• Develop a system to measure adherence to the programme management framework and implement corrective actions as necessary.
• Oversee programme planning by reviewing integrated plans to meet time, cost, and quality goals, and set expectations for reviews, status reports, and risk identification.
• Manage programme implementation by monitoring progress, guiding staff in corrective actions, building stakeholder relationships, and resolving client issues while aligning deliverables with client objectives.
• Lead department management, including budgeting, forecasting, staffing, and performance management, while mentoring staff and fostering a cohesive team direction and accountability.

Requirements:

• Degree in any IT related field or Computing Field
• 7-10 years of working experience
• Experience in FICO & S4 hana is preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141(Tan Su Yee)

Location: Redhill

Working hours: 8.30am to 6.00pm (Mon to Fri)

Job Description:

• Develop and implement compensation and benefits strategies that are competitive, cost effective, and aligned with the organisation's goals and objectives.
• Lead annual salary review processes, merit increase programs, and bonus payout cycles, ensuring fairness, consistency, and compliance with regulatory requirements.
• Develop and implement a KPI performance management framework, policies, and processes.
• Develop and implement online appraisal system.
• Design and execute benefits programmes by identifying employees' needs and interests.
• Provide guidance and support to HR, managers, and employees on compensation and benefits-related matters, including policy interpretation, problem resolution, and inquiries.
• Develop and deliver training programs and communications to employees
• Support the annual budgeting process by providing input and analysis related to compensation and benefit expenses and forecasts.
• Other ad hoc duties assigned

Job Requirements:

• At least 5 years of experience in C&B.
• Diploma / Bachelor’s degree in Human Resources or any Business Administration related field.
• Proficiency in data analysis, financial modelling and HRIS systems
• Experience with compensation survey data and market pricing tools.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities

• Establish and develop new accounts
• Follow up existing client accounts to seek new business opportunities
• Maintain close relationships with existing customers
• Prepare sales quotations, reports and sample board for presentation
• Progressive claim and cheque collection
• Any other ad-hoc duties assigned

Requirements

• Fast track career progression
• Candidates with no experience are welcome, training will be provided
• Minimum O Level
• Responsible and positive attitude
• Possess Class 3 driving license
• Experience in construction is an added advantage.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Job Description:

• Develop and implement compensation and benefits strategies that are competitive, cost effective, and aligned with the organisation's goals and objectives.
• Lead annual salary review processes, merit increase programs, and bonus payout cycles, ensuring fairness, consistency, and compliance with regulatory requirements.
• Develop and implement a KPI performance management framework, policies, and processes.
• Develop and implement online appraisal system.
• Design and execute benefits programmes by identifying employees' needs and interests.
• Stay informed about legislative changes, market trends, and best practices in
• compensation and benefits management, and make recommendations for continuous improvement
• Provide guidance and support to HR, managers, and employees on compensation and benefits-related matters, including policy interpretation, problem resolution, and inquiries.
• Develop and deliver training programs and communications to educate employees about their compensation and benefits packages and promote understanding and appreciation of the value they receive
• Support the annual budgeting process by providing input and analysis related to compensation and benefit expenses and forecasts.

Job requirements:

• At least 5 years of experience in C&B.
• Diploma / Bachelor’s degree in Human Resources or any Business Administration related field.
• Proficiency in data analysis, financial modelling and HRIS systems
• Experience with compensation survey data and market pricing tools.
• Strong analytical skills and database management skills.
• Strong project management skills, with the ability to prioritise tasks, manage multiple
• projects simultaneously, and meet deadlines in a fast-paced environment.
• Be able to work independently in a fast-paced working environment.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Location: Redhill

Working hours: 8.30am to 6.00pm (Mon to Fri)

Job Description:

• Develop and implement compensation and benefits strategies that are competitive, cost effective, and aligned with the organisation's goals and objectives.
• Lead annual salary review processes, merit increase programs, and bonus payout cycles, ensuring fairness, consistency, and compliance with regulatory requirements.
• Develop and implement a KPI performance management framework, policies, and processes.
• Develop and implement online appraisal system.
• Design and execute benefits programmes by identifying employees' needs and interests.
• Provide guidance and support to HR, managers, and employees on compensation and benefits-related matters, including policy interpretation, problem resolution, and inquiries.
• Develop and deliver training programs and communications to employees
• Support the annual budgeting process by providing input and analysis related to compensation and benefit expenses and forecasts.
• Other ad hoc duties assigned

Job Requirements:

• At least 5 years of experience in C&B.
• Diploma / Bachelor’s degree in Human Resources or any Business Administration related field.
• Proficiency in data analysis, financial modelling and HRIS systems
• Experience with compensation survey data and market pricing tools.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Business development and expansion of Shun Shing Group's and Cemcoa Energy Pte Ltd‘s trading and shipping business within ASEAN markets. Our main trading commodity are clinker, slag, cement , gypsum, coal, limestone those raw material. The candidate should have full knowledge of global trading, strong communication skills, full knowledge of global shipping, strong willing of new business development. Strong ability to build up a team to develop the business, able to take up the leadership.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES
· Assisting the Restaurant Manager to ensure the smooth operation of the restaurant.

· Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high-quality preparation and service.

· To hit all financial targets

· To lead the team on each shift and ensure the company service standards are upheld.

· Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

· Direct hiring, training, and scheduling of food service personnel.

· Investigate and resolve complaints concerning food quality and service.

· Prepare checks that itemize and total meal costs using the Point of Sales system.

· Assist in operations to ensure the smooth operation of the restaurant.

· Perform other duties as assigned by management.

REQUIREMENTS
· Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

· Strong communication, interpersonal, and management skills

· Passionate about providing excellent management and interpersonal skills

· Able to work independently and in a team

· Able to communicate in English and 1 other language

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies.

• Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste.

• Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks of supplies in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales report

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Job Description:

Primarily responsible for assisting in the planning, execution, and ensuring efficiency management of the Corporate Loyalty Programme and B2B CRM System.

Corporate Loyalty Programme:

• Support participating properties in executing marketing initiatives and promotional campaigns aimed at increasing bookings and driving revenue growth.
• Collaborate with participating properties to identify and leverage opportunities to boost room night production through targeted campaigns and strategic booking promotions. To identify opportunities for driving membership growth, enhancing client engagement, and improve overall production.
• Manage email marketing campaigns, implementing metrics to track effectiveness, and make data-driven enhancements to improve KPIs.
• Oversee the processing of new membership applications, ensuring accurate entry, and synchronization of membership numbers in the PMS system.
• Handle members' requests, feedback, and complaints, particularly regarding points discrepancies and missing bookings.
• Maintain and regularly update the membership database and profiles.
• Process and crediting of points into member's account due to missing bookings that were not tagged to member during reservation.
• Process members' rewards redemptions, including the purchase and distribution of vouchers, and maintain accurate records for invoicing and audits.
• Track inventory movement of rewards, submit monthly inventory reports to Finance, and assist with quarterly stock takes.
• Source and negotiate with third-party vendors for reward items, expanding the redemption program's offerings.
• Plan and organize member workshops and events in collaboration with suitable vendors and hotels.
• Ensure accurate tabulation and month-end reporting of points, submitting data to Finance for charge-back to participating properties.
• Generate and update monthly performance reports for the program, as well as other ad-hoc reports required by management.
• Develop content for the monthly newsletter and collaborate with the marketing communications team to produce e-blasts, keeping members informed about promotions and events.
• Plan and execute regular promotions, such as festive rewards redemptions and special hotel stay offers.
• Work with vendors to develop engaging online quizzes and other activities to enhance member engagement.
• Maintain the program's website, ensuring the member portal is up-to-date with the latest news, promotions, and relevant content.

B2B CRM:

• Serve as the primary custodian of the B2B CRM system, database, and its users.
• Ensure the integrity and accuracy of the CRM database.
• Assist in the maintenance and administration of the CRM system.
• Perform regular audits on data entry and activity reporting to ensure data integrity and quality.
• Ensure all SOPs are up-to-date and effectively communicated to users.
• Coordinate the CRM setup and integration process for new properties to ensure seamless operations.
• Ensure smooth onboarding process for new users and properties.
• Executive CRM strategies aimed at increasing loyalty and retention of our B2B contacts.
• Assist in analyzing B2B customer preferences and journeys to implement more effective engagement strategies with the clients to improve overall production.
• Assist in coordinating the annual Customer Engagement Survey, leveraging insights to improve client satisfaction and engagement.

Job Requirements:

• Diploma or bachelor’s degree in marketing, Business Administration, Hospitality Management, or a related field.
• Minimum 2 years of relevant experience in a loyalty program role or marketing role, preferably within the hospitality industry.
• Self-motivated, creative, result oriented, strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite
• Familiarity with Opera PMS systems (advantageous)
• Ability to work independently and as part of a team.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Tax Services helps businesses and individuals to achieve their tax objectives in today’s global landscape with the experience and foresight to make the best strategic decisions. As one of the largest tax practices in Singapore, we are a trusted advisor to clients and foster a collaborative relationship, powered by the latest technology and data-driven insights to make decisions in tax strategy, planning and compliance.

How will you value-add?

As a manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Provide sound advice to Tax/Advisory professionals, seeking Risk Management input for a variety of tax/advisory engagement related queries
• Develop and/or update solutions to common queries, including relevant practice aids and templates
• Assist engagement teams in their negotiations with external clients on contracts and terms of business
• Providing support, education and training to staff to build risk awareness within the organization
• Where appropriate, the manager will also be offered opportunities to work with other Lines of Service teams

About you

• Must have at least 2 years of relevant experience in a managerial role, preferably in risk management and legal
• Legal background with contract negotiations preferred, experience in technology related contracting will be beneficial
• Has good project management skills
• Possesses a high level of accuracy and attention to detail
• Has strong analytical & problem-solving skills and enjoy reviewing contracts
• Enjoy meeting people and has the confidence and maturity to deal with all levels of staff
• Has the willingness to learn and deliver timely and quality results to internal clients
• Good team player

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel