Total 3 stakeholder management manager job vacancies in F&B / Tourism / Hospitality category in ncs national council of social service hq

What you will be working on:

Key responsibilities include:
 

Corporate Planning

• Supports Assistant Dean (Planning & Knowledge Management) in carrying out corporate and strategic planning efforts of the Institute
• Supports Assistant Dean (Planning & Knowledge Management) in the planning, organising, tracking and reporting of the Institute’s Workplan, Mid-Year Review and deliverables in accordance with the Institute’s Annual Planning Cycle
• Supports Assistant Dean (Planning & Knowledge Management) in tracking, managing and coordinating of the agenda and follow-ups from meetings, e.g. Senior Management Meetings (SMM), NACLI’s Monthly Meeting with GD and NACLI’s Monthly Meeting with CED
• Supports Assistant Dean (Planning & Knowledge Management) in the tracking of departments’ budgeting and expenses, to ensure that resources are allocated effectively to support the department's priorities
• Provides secretariat support to NACLI meetings, such as coordinating and organising meetings and follow-ups after the meetings etc
• Coordinates department meetings, workplan discussions and department retreats, as well as follow-ups from these sessions

Knowledge Management

• Supports Assistant Dean (Planning & Knowledge Management) in managing the Institute's knowledge management system and ensure that staff have access to the information and resources they need
• Manages the NACLI’s training modules repository masterlist
• Manages the training resources (both physical and online) such as online tools, research papers, best practices, case studies, photos and videos for development and review of training modules
• Manages the NACLI resource library and its contents to ensure availability of relevant and updated training references and materials
• Proposes improvements to better manage or organise knowledge and repository resource materials within the Institute

Development of PA Knowledge

• Supports Assistant Dean (Planning & Knowledge Management) in the coordination and management of PA knowledge and works closely with PA knowledge owner divisions in the documentation of knowledge manuals
• Provides support to the PA Knowledge Management Workgroup and to work with PA stakeholders on the follow-up actions and future plans

Tracking of Training Progress, Participation and Effectiveness

• Oversees the consolidation of training evaluation data and preparation of draft training evaluation report
• Supports the department in implementing measurement system(s) and processes to evaluate the effectiveness of NACLI training programmes

PA Grassroots Heritate Gallery @NACLI

• Supports Assistant Dean (Planning & Knowledge Management) in the development and operations of the Grassroots Heritage Gallery
• Supports Assistant Dean (Planning & Knowledge Management) to formulate and implement plans to ensure regular flow of visitors to the Gallery

Relationship Management

• Supports Assistant Dean (Planning & Knowledge Management) in the managing of stakeholder networks (e.g. NACLI Adjunct Faculty members)
• Supports Assistant Dean (Planning & Knowledge Management) in the recruitment and engagement of NACLI Adjunct Faculty, and monitors engagement and effectiveness of their contributions

Accreditation Compliance

• Supports Assistant Dean (Planning & Knowledge Management) in ensuring the Institute’s ongoing compliance with SkillsFuture Singapore (SSG) accreditation requirements and standards as a Registered Training Provider (RTP)
• Coordinates with relevant departments to ensure all training programmes and processes meet accreditation standards
• Conducts periodic reviews to ensure adherence to accreditation standards
• Stay current on accreditation criteria and regulations, and update internal processes accordingly
• Maintains accurate records of all relevant documentation

Corporate Visits and Projects

• Supports Assistant Dean (Planning & Knowledge Management) in the planning, coordination and execution of talks and dialogues, and visits by corporate groups, foreign or local delegations

Budget and Procurement

• Manages the procurement process from preparing specifications for GeBIZ ITQs/ITTs, awarding of contracts in liaison with NACLI’s Training Operations Department, to monitoring and tracking of department’s budget utilisation

Other Duties

Other duties assigned by the Institute, including:

• Representing NACLI at official meetings / events
• Representing NACLI in working committees (internal & external)
• Other duties as assigned by senior officers
   

What we are looking for:

Requirements:

• Minimum - 3 years’ of work experience in managerial capacity
• Desired - 1 year of related work experience in organisational learning and development, knowledge management and/or corporate planning, and significant involvement in collaborative projects with internal / external partners

We are looking for a highly-motivated individual who:

• Is a self-starter and fast learner with good analytical, problem-solving and critical thinking skills
• Appreciates broad concepts and is also attentive to details
• Has good project management skills and is able to work both independently and as part of a team
• Has strong proficiency in the English language, both verbal and written and communication skills
• Enjoys working with people of different backgrounds to achieve a common goal

Only shortlisted candidates will be notified.
Successful candidates will be given a 3-year contract.

[What you will be working on]

Responsibilities

You will be reporting to the Team lead, Character Leadership and Development. You will design, deliver and refine curriculum (often as pilot versions), manage the outsourcing to partner organisations of curriculum delivery and thereafter monitor quality, and conduct research of international quality in the domain of character and leadership development (CLD) to ensure that both coaches and organisational leaders in sport have access to quality development programmes.

You may also work with SportsG Colleagues from Human Capital (Learning & Development) and ActiveSG Training Centre to design and deliver relevant leadership development programmes for SportSG staff.

In this role, you will,

• Design, deliver, manage, evaluate and review existing/new Character and Leadership Development curriculum that CoachSG/Singapore Sport Institute will offer. 

• Conduct research and innovation in relevant fields or support your HOD in the department's research projects.

• Mentor interns, coaches or leaders that are attached to the academy and guide them in their research, coaching or leadership practise in CLD.

• Collaborate with CoachSG colleagues from the Coaching Development team to ensure an integrated approach to coach development

[What we are looking for]

Job Requirements

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active.

In addition, an ideal candidate should possess the following;

• Background in Sport Coaching, Sport/ Exercise Psychology, Sport and Physical Education, Education, Organisational Psychology or relevant discipline
• Approximately 5- 8 years proven experience in facilitation, teaching, coaching, character & leadership development
• Demonstrated experience in developing and evaluating programmes and curriculum
• Proven ability to foster collaborative efforts by building partnerships with internal and external stakeholders
• Excellent interpersonal skills and good communication (including written communication) skills. 
• Ability to moderate panel discussions and/or sharing by experts would be a bonus.

The level of offer will commensurate with applicants’ experience and track record. Successful candidates will be offered a 3-year contract in the first instance

[What you will be working on]

You will be responsible for the following:

• Lead operations planning including process reviews and land planning workstreams

• Carry out reviews relating to department’s operational policies and work processes, as well as IT systems

• Drive and implement process reviews and technologies for adoption operationally to enhance productivity, streamline processes and to bring about greater convenience to members of public

• Plan and manage end-to-end procurement activities, call new tenders and execute contract variations, ensuring that Government Procurement guidelines are adhered to and value for money purchases are attained.

[What we are looking for]

• Able to deal with complexity and ambiguity

• Strong analytical, conceptualisation and problem-solving skills

• Familiar with process improvement methodologies and automation tools (e.g. Lean Six Sigma, Robotic Process Automation)

• Experience in procurement, tender calls and presentation will be an advantage; Knowledge in Government Procurement Instruction Manuals is a bonus

• Excellent written and verbal communication skills

• Comfortable to work in a fast-paced environment that would require the ability to manage multiple priorities and stakeholders at the same time

• Self-driven and always ready to strive for improvement

• Good interpersonal skills and enjoy working with both internal and external stakeholders

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.