Total 3 tech support job vacancies in F&B / Tourism / Hospitality category in D04 Harbourfront,Telok Blangah, Sentosa Island

For Regionalisation Programme:

• Identify and establish international partnerships with government bodies, industry players, and multilateral organizations by leading negotiations for agreements, MOUs, and collaborative projects, aligned with A*STAR, ARTC's regionalisation strategy.
• Conduct international market analysis to identify global trends, partnership opportunities, and emerging markets relevant.
• Manage international projects and partnership initiatives from inception to completion, ensuring alignment with A*STAR, ARTC's goals

For Start-ups Programme:

• Execute successful delivery of startup programmes, overseeing outreach, publicity, budget management, and vendor coordination.
• Deepen current relationships with public agencies such as ESG, IMDA, EDB, and various A*STAR Research Institutes to enhance collaboration opportunities.
• Manage relationships between startups and industry members to drive initiatives that enhance the overall performance of the consortium.

For Assigned Industry Members Customer Care:

• Provide dedicated support to nurture strong business relationships with assigned ARTC industry members, aligning strategic business goals, and achieving ARTC's revenue and project targets.
• Ensure timely and comprehensive reporting on business development activities with assigned members.
• Support in the analysing of market data, sector developments, and members' activities to stay updated on evolving market requirements.
• Ensure strict adherence to all Corporate Policies & Procedures related to Billings & Credit Control, HR, Operations, and Project Management.

Others:

• Support logistics matters related to ARTC visits with members/non members

Job requirements:

• Bachelor's Degree in Business Administration or an Engineering-related field.
• Minimum of 5 years of working experience in B2B business development and enterprise account management.
• Proven experience as a Business Accounts Manager or in a similar role within a consortium or collaborative business environment.
• Prior experience in the Start-up Industry and/or International partnership roles would be a bonus

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Mandatory Skills

Job Overview​

To coordinate between Application and Infrastructure Teams to implement the Infra Requirements for Applications​

​

Responsibilities and Duties​

​

· To coordinate in setting up Infrastructure and support Application Infra needs​

· Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards​

· Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary​

· Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects​

· Researching and recommending solution that best meet business needs and enterprise operational requirements ​

· Provide technical support to application development teams​

· Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact ​

Qualifications​

· Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms​

· Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases​

· Knowledge in Networking (F5 GTM/LTM or any other SLB)​

· 5 Years minimum professional experience and 3 Years minimum relevant experience​

· Experience in banking or financial services institutions preferred​

· Will need to work in shifts and in weekends​

· Team player to work with multiple teams and teammates​

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

Mandatory Skills

Job Overview​

To coordinate between Application and Infrastructure Teams to implement the Infra Requirements for Applications​

​

Responsibilities and Duties​

​

· To coordinate in setting up Infrastructure and support Application Infra needs​

· Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards​

· Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary​

· Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects​

· Researching and recommending solution that best meet business needs and enterprise operational requirements ​

· Provide technical support to application development teams​

· Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact ​

Qualifications​

· Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms​

· Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases​

· Knowledge in Networking (F5 GTM/LTM or any other SLB)​

· 5 Years minimum professional experience and 3 Years minimum relevant experience​

· Experience in banking or financial services institutions preferred​

· Will need to work in shifts and in weekends​

· Team player to work with multiple teams and teammates​

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

​