Total 50 technical support job vacancies in F&B / Tourism / Hospitality category in NO 3 CHANGI BUSINESS PARK CRESCENT CHANGI BUSINESS PARK SINGAPORE

You will be dealing with collateral management activities such as:

• Ensuring loan opening and closing
• Margin calls
• Collateral recalls
• Supporting customers in their queries
• Administration of the trade reconciliation and customer report handling process (including exceptions and fails handling, custody actions related to the Collateral Management process)

What you'll need to succeed

• University degree in Business, Finance, Economics or relevant experience
• At least 1 year of relevant experience. Fresh graduate are welcome too.
• Good understanding of financial markets and instruments such as Equities and Fixed Income assets
• Back Office experience in Clearing and Settlement for both cash and securities transactions are considered as an asset
• Willing to work early shifts and public holidays.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

Main Responsibilities:

As a Senior Administration & Business Support Executive, you are responsible for the day-to-day operations of the office and playing a key role in creating a safe and pleasant workplace environment for the company. This includes the management of all vendors including building management, all third-party service providers (cleaning staffs) and vendors. You are also the primary contact point with our business travel providers and in providing Executive Support for Senior Management as required. You will also be required to support on other administrative activities such as coordination and support of internal visitors and company events and in receiving external guests.

• Manage day-to-day operations of the office, ensuring a safe and welcoming office environment for all staffs
• Manage office pantries, key 3rd Party service providers (Cleaning Staffs) and Building Management/Landlord
• Manage all vendors (Office Supplies, Services) to deliver efficient and cost-effective support for daily operations
• Liaise with external vendors and manage office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Act as the primary contact point for business travel providers, ensuring staffs have high quality and seamless travel experience and manage relationships with hotels and airlines
• Support in procurement of corporate contracts
• Update and track office administration expenses and monitoring of annual budget
• Coordinate and support office events and arrangements such as travel logistics, restaurant/venue booking and liaison
• Organize and sort company correspondences including coordination of internal and external courier activity
• Keep track of joiners and leavers and manage administration on/offboarding, profile creation/deletion
• Coordinate with HR and manage company merchandise
• Check and submit vendor/travel invoices for processing
• Provide business support to Senior Executives such as arrangement of travel and hotel bookings, calendar appointments and business claims as required
• Responsible for upholding the appearance of the reception area, creating a positive experience for internal and external guests
• Ensure external guests are professionally received and directed as required
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics

Experiences:

• At least 3-5 years’ relevant working experiences in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc):

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Good organization and time management skills
• Meticulous with a keen eye for detail
• Proven ability to handle confidential and sensitive information with discretion
• Self-motivated, confident, and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Bahasa/Mandarin to work with internal/external stakeholders who converse only in English, and with Bahasa/Chinese counterparts who converse only in Malay/Mandarin

Academics:

• Diploma/ Degree in Office Administration/ Business Management/ Secretarial Studies or any related field of study

• Clinic Assistant (Receptionist & doctor Support)
• Working Location: Bishan, Orchard (5 Days), Marine Parade (5.5Days)
• Working Timing: Mon – Fri (9am-5pm), Only Tue & Fri need to work till 7pm
• Starting Salary: $2,500 -$2,800 (Based on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Us:
We are dedicated to providing exceptional Vision Care in a warm and welcoming environment. Our team of skilled professionals is committed to enhancing the vision and overall eye health of our patients. We believe that a positive, fun-loving atmosphere contributes to both staff satisfaction and excellent patient care.

Key Responsibilities:
Patient Care and Interaction:

• Greet patients with a friendly and professional demeanour, ensuring a positive first impression.
• Assist patients with the completion of necessary forms and paperwork.
  Schedule and confirm patient appointments, handling any necessary rescheduling or follow-up.
• Provide information to patients regarding procedures, treatments, and eye care products.

Clinical Support:

• Prepare examination rooms for patient visits, ensuring cleanliness and readiness.
• Assist ophthalmologists and optometrists with various diagnostic tests and procedures.
• Perform preliminary tests, such as visual acuity tests and ocular pressure measurements, under the supervision of eye care professionals.
• Maintain and sterilize medical equipment and instruments according to clinic protocols.

Administrative Duties:

• Handle billing and private/corporate insurance claims, including verifying insurance information and processing payments.
• Order and stock medical supplies, ensuring adequate inventory levels.
  Manage emails and Whatsapp Hotlines enquiries.

Team Collaboration:

• Work closely with other clinic staff to ensure efficient workflow and patient satisfaction.
• Provide support and assistance to colleagues as needed, fostering a collaborative work environment.
• Able to travel to different branches (Transport fees will be compensated).

Qualifications:

• Minimum O-Levels Certification
• With Relevant Experience
• Able to support different outlet when needed
• Proficiency with office software and basic medical equipment.

Job Summary

The Executive Assistant & Finance Support reports to the Chief Financial Executive (CFE) for the Asia Pacific (AP), Europe & Middle East (EME) region, and is responsible for providing quality and efficient administrative assistance. This position also supports the whole AP and EME Finance & Accounting Organization.

Core Work Activities

Personal Assistant Duties:

· Provide comprehensive secretarial support, including managing calendars, scheduling meetings, and organizing appointments and engagements across different time zones (Asia, US and EME). Proactive in avoiding conflicts and findings suitable solutions.

· Proactively anticipate CFE needs and assist in ad-hoc tasks to facilitate efficient operations.

· Act as a liaison between the CFE and other stakeholders, conveying instructions and ensuring effective communication.

· Maintain confidentiality and handle sensitive information with discretion and professionalism.

Administrative, Event Planning and Travel Management

· Organize offsite regional AP & EME conference

· Organize both local/regional offsite team meetings/team building events within allocated budget

· Arrange and coordinate complex travel arrangements, including visa processing and accommodations. Prepare detailed meeting/ travel agenda and schedule meetings in advance of each trip

· Partner with travel agent ensuring accurate itinerary and billing

· Assist with general administration and clerical duties.

Compliance and Finance related support:

· Assist with annual review of SOPs for yearly audit

· Assist in preparation of power point slides for townhall, meetings and presentation

· Assist on monthly reporting and analysis

· Ensure SOPs and contents in Finance SharePoint are updated

· Gatekeeper for signing of documents, ensuring proper review process is followed

· Co-ordinate with various team for all required documents and agreements to be signed on a timely basis

Candidate Profile:

· Minimum Diploma. General Degree preferably in business, finance or accounting.

· 5-8 years relevant working experience.

· Finance and Accounting knowledge and experience is a plus.

· Able to work independently, set/adjust priorities effectively in a fast-paced environment.

· Possess good interpersonal, organizational, and problem-solving skills.

· Ability to learn quickly, multitask effectively and prioritize tasks under pressure.

· High level of professionalism, discretion, and confidentiality are a must.

· Excellent (written and verbal) communication skills.

· Attention to detail; sound judgment and use of discretion; diligence, dependability, and strong work ethic and sense of responsibility.

· Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

· Flexible and able to work between three different time zone

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Overview / Brief

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

Main Responsibilities:

As a Senior Administration & Business Support Executive, you are responsible for the day-to-day operations of the office and playing a key role in creating a safe and pleasant workplace environment for the company. This includes the management of all vendors including building management, all third-party service providers (cleaning staffs) and vendors. You are also the primary contact point with our business travel providers and in providing Executive Support for Senior Management as required. You will also be required to support on other administrative activities such as coordination and support of internal visitors and company events and in receiving external guests.

• Manage day-to-day operations of the office, ensuring a safe and welcoming office environment for all staffs
• Manage office pantries, key 3rd Party service providers (Cleaning Staffs) and Building Management/Landlord
• Manage all vendors (Office Supplies, Services) to deliver efficient and cost-effective support for daily operations
• Liaise with external vendors and manage office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Act as the primary contact point for business travel providers, ensuring staffs have high quality and seamless travel experience and manage relationships with hotels and airlines
• Support in procurement of corporate contracts
• Update and track office administration expenses and monitoring of annual budget
• Coordinate and support office events and arrangements such as travel logistics, restaurant/venue booking and liaison
• Organize and sort company correspondences including coordination of internal and external courier activity
• Keep track of joiners and leavers and manage administration on/offboarding, profile creation/deletion
• Coordinate with HR and manage company merchandise
• Check and submit vendor/travel invoices for processing
• Provide business support to Senior Executives such as arrangement of travel and hotel bookings, calendar appointments and business claims as required
• Responsible for upholding the appearance of the reception area, creating a positive experience for internal and external guests
• Ensure external guests are professionally received and directed as required
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics

Experiences:

• At least 3-5 years’ relevant working experiences in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc):

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Good organization and time management skills
• Meticulous with a keen eye for detail
• Proven ability to handle confidential and sensitive information with discretion
• Self-motivated, confident, and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Academics:

• Diploma/ Degree in Office Administration/ Business Management/ Secretarial Studies or any related field of study

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About Trust and Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

About the team

As the Program Management and Reporting Lead, you will manage a high performing team that develops and implements operational reporting and support platform requirements serving User and Creator safety and support services. You will work cross-functionally with product managers, engineering, program managers, operations, data science, policy, and communications teams; to achieve operational excellence and enhance the product end experience.

Your team will be responsible for developing and monitoring performance metrics, conducting user support analysis and evolving the support platform for operational efficiency and improving the end user support services. You will establish tools and processes to effectively manage and resolve high priority issues raised from various input channels. You will lead the monitoring of trends, patterns, find gaps and come up with solutions to address them.

Based on your teams' findings, you will be using data and problem statements to influence other teams to make necessary improvements in safety and support services and processes.You are passionate about the user and creator support experience and switch readily from thinking strategically about problem definition to managing tactical investigation and resolution decisions. Your background and professional expertise are grounded in areas related to technical program management in user safety or platform management, and you have demonstrated this through a track record of achievements in the support operations space. You also have strong experience bringing out the best in a team and fostering a collaborative working style in a fast paced environment.

Responsibilities

• Build and lead a high-performing support enablement function, manage cross-team relations and optimize process & analysis procedures to deliver best-in-class safety and support services. - Self-identify gaps, problems, needs and come up with robust solutions.
• Responsible for translating analyses into real business outcomes with specific and tailored performance drive actions to ensure business targets are achieved.
• You'll collaborate with cross-functional partners (operations, product management, data analytics, engineering, policy) to identify, assess and resolve related issues in our products and processes.
• Provide thought leadership to the Global Safety & Support org and cross-functional stakeholders, partnering with Operations leads to converting raw data into actionable recommendations and strategies.
• You'll manage the performance and goals of your team, develop the roadmap, and take responsibility for key metrics.
• Support the development of measurement goals and benchmarks for the Global Safety & Support organization, helping teams to connect the work they're doing to measurable goals and to inform planning.

Minimum Qualifications

• You have experience in managing operations support in either Customer Service, Trust and Safety, or related areas such as management of social networking platforms.
• You have 5+ years of experience in managing and leading teams from diverse backgrounds and skillsets, including objective setting and performance reviews.
• You have excellent communication, influencing, and project management skills, with the ability to drive the simultaneous delivery of complex projects in collaboration with stakeholder teams;

Preferred Qualifications

• You have the ability to work effectively under high pressure, strong interpersonal and communication skills to engage with different teams and senior leadership stakeholders;
• You have the ability to translate action steps into a systematic process;
• You're passionate about helping the user and creator community;

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

1. Administer, facilitate, coordinate and conduct in-house programs:

• Standard operation procedures.
• Design, produce training content/materials.

2. Handle and participate in staff activities:

• Sport competitions.
• Annual and quarterly staff gathering.
• Staff trip.
• Festival celebration.
• Assist in any company event but not limited to qing ming and enlightenment ceremony duty.

3. Employee training and development sop and iso audit:

• Prepare training needs analysis and yearly training calendar.
• Produce, update, maintain, compile and continuously improve training materials.
• Prepare training attendance records, evaluation and present analysis reports.
• Handle and administration of quarterly iso training audit.

4. Administrative/general

• Assist in daily administration work including but not limited to prepare memo, notice and minutes writing.
• Any other duties as assigned by the superior/management to you from time to time.

Qualification

1. Secondary / Diploma in Business Admin or equivalent.
2. Minimum 2 years working experience in related field.

Experience & Skilled Required

1. Presentable and well groomed.
2. Customer service oriented.
3. Good communication skill.
4. Proficient in spoken and written English and Mandarin.
5. Computer literate and well versed in Microsoft Office Applications

Responsibilities and Duties​

· To coordinate in setting up Infrastructure and support Application Infra needs​

· Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards​

· Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary​

· Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects​

· Researching and recommending solution that best meet business needs and enterprise operational requirements ​

· Provide technical support to application development teams​

· Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact ​

Qualifications​

· Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms​

· Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases​

· Knowledge in Networking (F5 GTM/LTM or any other SLB)​

· 5 Years minimum professional experience and 3 Years minimum relevant experience​

· Experience in banking or financial services institutions preferred​

· Will need to work in shifts and in weekends​

· Team player to work with multiple teams and teammates​

· To coordinate in setting up Infrastructure and support Application Infra needs​

· Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards​

· Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary​

· Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects​

· Researching and recommending solution that best meet business needs and enterprise operational requirements ​

· Provide technical support to application development teams​

· Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact ​

Qualifications​

· Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms​

· Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases​

· Knowledge in Networking (F5 GTM/LTM or any other SLB)​

· 5 Years minimum professional experience and 3 Years minimum relevant experience​

· Experience in banking or financial services institutions preferred​

· Will need to work in shifts and in weekends​

· Team player to work with multiple teams and teammates​

Tasks & responsibilities

• Send periodic reminders to clients on key matters using standard templates
• Serve as the main point of contact for client follow-ups
• Conduct research on for related information
• Identify and recommend further opportunities to expand client services
• Work closely with internal teams to offer additional support and solutions
• Maintain a tracking system to ensure timely follow-ups on outstanding tasks
• Handling office administrative duties and paperwork which includes data entry, copying, scanning & attending to e-mails, etc.
• Update and maintain proper filing systems and records
• Coordinate with colleagues to achieve department goals
• Other Ad hoc Duties assigned

Qualifications & experience

• Degree in Business Administration or Law. Other qualification will be considered
• Prior experience in relevant field will be an advantage
• Excellent written and spoken communication skills in English
• Proficiency in Mandarin required to liaise with Mandarin speaking clients
• Positive working attitude, pro-active, good team player and able to work independently with minimal supervision
• High attention to detail and accuracy in data entry and paperwork
• Possess strong honesty, integrity and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Able to work under pressure

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave upon confirmation
• Birthday Leaves upon confirmation
• Long service award and cash incentive for confirmed employees
• Annual salary review & performance bonus for confirmed employees
• Company reward incentives for confirmed employees
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Training & Development

Objective:

To provide comprehensive IT support services for client’s end-user experience, desktop support, basic network troubleshooting, and reporting, ensuring smooth and efficient operations. The IT Helpdesk Support Engineer will deliver timely, high-quality service to maintain and enhance the overall IT experience for end users.

Key Responsibilities

1. End-User Experience & Desktop Support

· Provide first-line support to client’s employees for all IT-related issues, including software, hardware, and peripheral troubleshooting.

· Set up and maintain desktops, laptops, and mobile devices, ensuring compliance with client’s IT standards.

· Assist with onboarding and offboarding processes, including user account setups, profile configurations, and deactivation of accounts.

· Troubleshoot and resolve technical issues both in-person and remotely, focusing on minimizing downtime and disruptions to business operations.

· Offer project support and solutions to enhance user experience, ensuring high customer satisfaction levels.

2. Basic Network Support

· Perform initial network troubleshooting (connectivity issues, VPN, Wi-Fi, etc.) and escalate unresolved problems to the network team.

· Collaborate with network administrators to ensure a stable and secure user environment.

3. Reporting and Documentation

· Log and manage helpdesk tickets efficiently in the ticketing system, tracking status, resolution times, and user satisfaction.

· Provide regular reports on helpdesk activities, common issues, resolution times, and trends to the User Experience Lead.

· Maintain clear and accurate documentation of procedures, resolutions, and frequently asked questions for both users and the support team.

4. Service Level Expectations

· Respond to user requests promptly, aiming for first-time resolution where possible.

· Prioritize and escalate issues according to defined service levels and criticality of business impact.

· Ensure high availability and excellent customer service to all client’s employees, fostering a positive user experience.

5. Overtime, Public Holidays, and Weekends

· If required to work overtime, weekends, or public holidays, the engineer must seek prior approval from the User Experience Lead.

Reporting Line:

The IT Helpdesk Support Engineer will report to the User Experience Lead, aligning with organizational objectives and enhancing end-user satisfaction.

Customer Focus:

The engineer will maintain a customer-centric approach in all interactions, emphasizing proactive communication, empathy, and efficient problem resolution to meet user needs and exceed expectations.

Job Title: Patching & Change Request Coordinator (L1/L2 Support)

Location: Onsite – Singapore
Shift Timings: Rotating shifts (9am-6pm, 1pm-10pm, 9pm-6am) including occasional overnight shifts for UAT and weekend work as required.

Job Summary:
This hands-on role involves managing and executing patching processes, raising Change Requests (CR), performing User Acceptance Testing (UAT) patching, and supporting production patching according to Standard Operating Procedures (SOPs). The Patching & Change Request Coordinator will play a key role in maintaining system readiness by adhering to established processes in a collaborative patching room environment. This role is ideal for individuals with prior L1/L2 support or service desk experience and is open to professionals re-entering the workforce.

Key Responsibilities:

1. Patching and Change Request (CR) Management:Conduct system patching activities in line with SOPs by following step-by-step instructions, including taking snapshots, executing system rebatch, and supporting application testing.
   Raise and manage CRs, ensuring proper documentation, submission, and follow-ups as required.
   Execute UAT patching and production patching with precision and in coordination with the bank’s technical team.
   
2. Standard Operating Procedure (SOP) Compliance:Follow SOPs closely to ensure patching is completed smoothly by pressing necessary prompts, capturing snapshots, and completing rebatch and other required tasks.
   Conduct user follow-ups to verify system integrity post-patching.
   
3. Shift-Based Monitoring and Support:Work in rotating shifts, including occasional night shifts, to ensure 24/7 patching coverage.
   Participate in weekend shifts as needed during UAT testing, ensuring seamless operations and handovers.
   
4. Reporting and Coordination (for Lead Role):Download and review patching reports, allocate CRs to engineers with designated quotas (e.g., 20/30/10 each).
   Conduct follow-ups every hour and manage UAT checkpoints by 6pm to ensure timely progress.
   
5. Liaison with Technical Team:Coordinate with the bank’s technical team to address any technical issues that may arise during patching.
   Support team members with queries related to the patching process or CR management.
   

Qualifications:

• 1-2 years of experience in L1/L2 support, desktop support, or service desk roles.
• Familiarity with patching processes, CR handling, or similar operational tasks in an IT environment is a plus.
• Strong attention to detail and ability to follow SOPs without deviation.
• Effective communication and coordination skills for follow-ups and user support.

Additional Details:

• Open to candidates re-entering the workforce, especially those with a prior background in desktop support, service desk, or related roles.
• Ability to work shifts, including occasional night shifts, as well as some weekend UAT support.

Key Skills:

• System patching and CR management
• SOP adherence and documentation
• Basic troubleshooting and desktop support
• Clear communication and follow-up skills

Job description

1. Project: Manage life cycle management (LCM) and improvement projects for network, servers, storage, backup and voice infrastructure.
Be responsible for the execution (on scope, on time, on budget) of all assigned projects
As assigned, lead or assist in the planning, implementation and introduction of projects for new systems and technologies.
Drive IT changes and standardization aligned with the GIT and CPS IT strategy.
Track delivered benefits of the infrastructure programs.

2. Exploitation: Administer, Monitor and measure performance of infrastructures component.
Manage and monitor data backup on infrastructure component (Servers data, Network configuration …)
Patch and update infrastructure component (Servers …).

3. Support: Provide 2nd level support for network infrastructure, servers, voice infrastructure
Support plant information systems (shop floor network, Radio frequency equipment …)
Driving service improvement plans on ongoing basis.

4. Engagement: Building sustainable relationships with the Engineering and Manufacturing teams in his location to support business changes and standardization 10%

5. Assists in research and fact-finding to develop or modify information systems; assists in preparing detailed specifications from which programs will be written; analyzes existing system logic difficulties and documentation; may use CASE tools. Individual contributor representing the most common entry point for this career stream; works under direct supervision.

• Handle the machine and equipment in the factory to ensure they run smoothly and increase efficiency.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.
• Consolidate quantitative and qualitative data for reporting and analysis.

Requirements:

• Diploma and above
• At least 3 years of experience in handling machine and equipment in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

You’re talented and adaptable. That’s why you’ll fit in.

The purpose of the Marketing BU is to sustainably maximize cash flows from the marketing of Anglo American products and services. In support of this, we have set ourselves a target to deliver a considerable uplift in Value.

Anglo American's Shipping Pte Ltd is the Group's exclusive 'in-house' ocean freight service provider, offering a comprehensive range of shipping services to our business units worldwide. Using global scale and strength, we aim to optimise our marine activities and provide safe, reliable, compliant and competitive freight to our commodity businesses and their customers in today's dynamic marketplace.

Job Description

What you’ll do

The purpose of the role is to support the shipping business and other teams (Shipping + CMT) by measuring the physical and technical operation risk exposures from operations and managing and developing barriers to reduce/eliminate the exposure. This role needs to operate under the guidance of the Safety and Technical operations manager and requires taking ownership of the safety, event management, and technical function of the chartered fleet and providing support to other shipping projects on a case-to-case basis where allocated. The role should be able to operate independently without or little support.

KEY TASKS

Safety

Responsible for the following safety-related activities:

Executing and regularly updating the safety framework around the company’s shipping activity.

Researching the industry and exploring solutions relevant to our operations to enhance safety value proposition and take safety to the next level.

Carrying out timely and prompt engagements with relevant internal and external stakeholders, carrying out a detailed Incident investigation, and preparing a detailed root cause analysis report for sharing with the shipping team, its direct stakeholders, and the broader group.

Conducting independent audits and safety compliance checks on the fleet vessels. This includes visiting ships, calling Singapore, and coordinating inspections with a third-party vendor and owners/managers at other ports. A summary of inspections is to be prepared and presented to the line manager with a recommendation list for the ships/owners. Follow up promptly with these stakeholders to close the inspections.

Schedule and conduct weekly check ins with port captains to go through the inspection observations, develop repeated trends analytics, combine with other inspections, and form action plans for the fleet.

Monitor industry safety standards and update measures on fleet procedures.

Take the lead in collecting information from internal and external sources. Prepare and share safety sharing notices/Flashes/Campaigns relevant to Anglo American Shipping operations and maintain follow-up.

Accountable for the execution of the company's Vetting standards. Be the backup for vetting operations for LATAM region.

Collect and record feedback on operations from vessels, agents, and CMT for all voyages.

Running safety campaigns, surveys, and initiatives on the ships and conducting close follow-ups.

Plan, schedule, and take the lead to conduct data-backed safety interactions with ship owners and other close shipping counterparties.

Execute a Happiness index survey on the chartered fleet.

Comparing and tracking the TC vessel's safety and operational performance monthly.

Monitor weather and routing of Time chartered fleet and provide support and guidance to vessels and operations team to keep our operation risk always to a low level.

Compiling safety performance data of the fleet and preparing a summary of the above for reporting to higher management monthly.

Prepare a safety report for submission to the AASPL board quarterly.

Assist the manager in raising PO and invoices in the Ariba System as requested and follow up on payment until it is completed and closed.

Maintain upkeep of contract for all services under the safety umbrella,

Maintain and keep updated the SOP related to safety, cargo, vetting, Crisis plan and technical operations.

Take the lead on internal platforms like Isometrix, objective and KPI and check the quality of data inputted and frequency of inputs. Follow up with stakeholders to manage the flow and quality of data.

Upkeep the bridging document for Bareboat vessels, keeping the critical controls and priority unwanted event list up to date.

Technical Operations and Regulatory Compliance

· Provide technical information to the Shipping team and CMT to ensure all technical risks are covered.

· Review Ports for Safety and Security risks.

· Assist Manager – Safety & Technical Operations (Shipping) for ensuring the ocean freight activities of Anglo American are in line and compliant with current maritime regulations – including IMO and nation-specific rules and regulations.

· Ensure Bareboat vessels are operated in line with the Anglo-American Technical standards. Yearly assessments are carried out and recorded.

· Provide technical inputs on projects and cargo-related queries as requested.

· Maintaining contact and good working relationships with relevant shipping stakeholders to ensure Anglo-American operations align with best industry practices.

· Responsible for generating performance analysis of all fleet vessels quarterly including but not limited to bunker consumption and routes.

· Provide technical support to functions such as insurance, agency agreements and bunkering.

· Prepare new SOP as required for the business and growing trading demands.

Qualifications

What we’re looking for

This role requires a high level of experience and knowledge in the maritime industry – with a specific and detailed understanding of the technical and operational aspects of ocean freight activities.

- A degree or qualification in maritime related studies

- Minimum three years’ experience in a shipping related operations role

- Time at sea in a senior officer capacity.

- A strong understanding of the maritime regulatory environment

- Travel may be required as part of this role

- This individual will be required to board vessels at anchorage or in port regularly

- Highly motivated and ability to self-manage tasks and workloads.

- Strong written and verbal communications skills (English)

- Strong analytical skill to read and interpret data

- Understanding in the global dry bulk shipping industry from commercial operations and technical aspects

- Strong knowledge and understanding of the maritime regulatory environment as it relates to dry bulk shipping and dry bulk cargoes.

- A sound understanding of regulatory and cultural aspects of key ports where we discharge and load cargo

- Understanding of standard charter party terms and contracts

- Understanding in Technical Risk management

- Strong understanding of vessel inspection and audit procedures.

- Strong understanding of the Safety management framework.

• Handle the machine and equipment in the factory to ensure they run smoothly and increase efficiency.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.
• Consolidate quantitative and qualitative data for reporting and analysis.

Requirements:

• Diploma and above
• At least 3 years of experience in handling machine and equipment in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Tasks & responsibilities

• Send periodic reminders to clients on key matters using standard templates
• Serve as the main point of contact for client follow-ups
• Conduct research on for related information
• Identify and recommend further opportunities to expand client services
• Work closely with internal teams to offer additional support and solutions
• Maintain a tracking system to ensure timely follow-ups on outstanding tasks
• Handling office administrative duties and paperwork which includes data entry, copying, scanning & attending to e-mails, etc.
• Update and maintain proper filing systems and records
• Coordinate with colleagues to achieve department goals
• Other Ad hoc Duties assigned

Qualifications & experience

• Degree in Business Administration or Law. Other qualification will be considered
• Prior experience in relevant field will be an advantage
• Excellent written and spoken communication skills in English
• Proficiency in Mandarin required to liaise with Mandarin speaking clients
• Positive working attitude, pro-active, good team player and able to work independently with minimal supervision
• High attention to detail and accuracy in data entry and paperwork
• Possess strong honesty, integrity and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Able to work under pressure

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave upon confirmation
• Birthday Leaves upon confirmation
• Long service award and cash incentive for confirmed employees
• Annual salary review & performance bonus for confirmed employees
• Company reward incentives for confirmed employees
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Training & Development

• Handle the machine and equipment in the factory to ensure they run smoothly and increase efficiency.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.
• Consolidate quantitative and qualitative data for reporting and analysis.

Requirements:

• Diploma and above
• At least 3 years of experience in handling machine and equipment in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Handle the machine and equipment in the factory to ensure they run smoothly and increase efficiency.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.
• Consolidate quantitative and qualitative data for reporting and analysis.

Requirements:

• Diploma and above
• At least 3 years of experience in handling machine and equipment in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Handle the machine and equipment in the factory to ensure they run smoothly and increase efficiency.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.
• Consolidate quantitative and qualitative data for reporting and analysis.

Requirements:

• Diploma and above
• At least 3 years of experience in handling machine and equipment in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as People projects and operation support manager at Civica

In this exciting 12 months contractual role, you'll drive the delivery of workforce solutions, ensuring smooth coordination and insightful reporting to fulfil our customers' needs while promoting a high level of employee engagement.

Overseeing a network of 300+ schools, all valued customers, you'll collaborate closely with the HRBP from our People team—truly a people-centric role! We're in search of a dynamic leader with a track record of managing large-scale projects. In this position, you'll supervise a team of 3-5 People Support Specialists and executives. This role involves direct client interaction, allowing you to play an essential part in fulfilling customer needs while making a significant impact on the schools and their libraries, ensuring they operate effectively for the benefit of the student community.

Discover more about our initiatives- Spydus Integrated Library Management System Software | Civica

What you will have to be successful in this role

• We’re looking for a friendly and relatable individual who is not only tech-savvy but also understands the power of empathy. If you thrive on challenges and enjoy thinking creatively to solve problems, while communicating effectively, we want to hear from you!
• Preferred Qualifications: Experience working with schools, overseeing large projects, and familiarity with educational environments would be a definite plus!
• Field of Focus: Educational Institutions and Libraries
• Qualification- bachelor’s degree in business or human resource with good credit in English
• Familiar with local HR practices
• Strong IT skills and proficient in MS Office is a must
• Strong stakeholder management skills

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

• Handle the machine and equipment in the factory to ensure they run smoothly and increase efficiency.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.
• Consolidate quantitative and qualitative data for reporting and analysis.

Requirements:

• Diploma and above
• At least 3 years of experience in handling machine and equipment in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Handle the machine and equipment in the factory to ensure they run smoothly and increase efficiency.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.
• Consolidate quantitative and qualitative data for reporting and analysis.

Requirements:

• Diploma and above
• At least 3 years of experience in handling machine and equipment in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Handle the machine and equipment in the factory to ensure they run smoothly and increase efficiency.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.
• Consolidate quantitative and qualitative data for reporting and analysis.

Requirements:

• Diploma and above
• At least 3 years of experience in handling machine and equipment in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Handle the machine and equipment in the factory to ensure they run smoothly and increase efficiency.
• Hands on in the daily operations at the manufacturing plant.
• Implement and maintain good manufacturing standards to achieve higher efficiency, productivity and quality.
• Create realistic workflows for plant operations to run smoothly.
• Consolidate quantitative and qualitative data for reporting and analysis.

Requirements:

• Diploma and above
• At least 3 years of experience in handling machine and equipment in a food manufacturing industry.
• Excellent problem-solving skills with good planning, organization and project management skills.
• Familiar with local regulation (SFA, NEA) and F&B certifications (BRC/FSSC22000).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303