Total 29,523 Others/Any level F&B / Tourism / Hospitality job vacancies

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of the several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Sales Executive/Manager

> Actively seek out potential customers in India region.

> Build good relationships with customers.

> Take into account customers’ demand, market trends, product cost, market pricing, and to make product proposals.

> Analyze competitors' activities and to seeking opportunities for proposing unique products.

> And any other related duties which may be assigned.

Requirements:

> Diploma / Degree with min 3 years or more of sales related work experience in F&B related industry

> Ability to work independently and traveling to India to meet up clients.

Location: West

Salary: $3000 to $4000 + commission + allowance etc

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Job Description

• Assist in overseeing lounge operations as required.
• Assist in coordinating lounge operations including planning staff schedules, and relevant reports/paperwork.
• Assist in the re-deployment of staff where required and ensure that manpower requirements are met for all the various staff groups.
• Assist in training new staff in the lounge and ensure product knowledge is accurately delivered to staff.
• Participate and help the staff with the daily operations
• Possess full knowledge of food, beverages, and other products & services served/provided by the lounge.
• Responsible for all ordering, inventory, stationery, and stocks for daily use in the lounge.
• Receiving and maintaining records and accounts for food, beverage, and store supplies received from vendors.
• Attend to customers’ queries, feedback, and complaints in a timely professional way.
• Conducting and submitting monthly consumption and inventory checklist
• Any additional duties (including hands-on cleaning duties) as required

Requirements

• Degree or Diploma Holders
• Relevant hands-on experience in F&B Operations would be an advantage
• 2-3 years of experience in serving in the F&B field is preferred
• Able to accept 6 days of rotating shift working hours as required by the airport’s operations (Morning shift, afternoon shift, and midnight shift) including Public Holidays
• Fluency in written and verbal English
• Good communication and interpersonal skills
• Always maintain a high standard of personal hygiene, neatly attired and professionally groomed.

*We regret that only shortlisted candidates will be contacted

JOB DESCRIPTION:

• In charge of a full sets of account for 2 active companies, 2 dormant companies
• Submit Monthly Management Report and Weekly Sales Report
• Review of AP, AR, GL and posting of month end journal entries
• Ensure accuracy of accounts records
• Bank Reconciliations
• Preparation of GST submission
• Assist to update Finance SOP periodically
• Assist in annual audits for 1 active company
• Assist in Grant Submissions
• Render administration and operational support

This position is responsible for assisting in the smooth operation of the restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in daily service operations which include the taking of orders, table setting, billing and etc

• Provide recommendations appropriately

• Direct customers to their tables

• Attend to customers’ needs promptly and professionally

• Adhere to safety procedures

• Maintain cleanliness and hygiene of the restaurant

• Assist in cleaning duties

• Perform any other duties assigned by the Manager

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

This position is responsible for the planning, setting of the direction of the crew, and resource distribution of the restaurant to achieve an efficient, well-prepared, and profitable food and beverages restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavorful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Assisting the Operations Manager to work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks of supplies in the restaurant for smooth operation

• Supervise the operations of at least two restaurants and above

• Perform other duties as assigned by management

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate in providing excellent management and interpersonal skills

• Able to work independently and in a team

Thai Restaurant looking for Assistant Chef at Killiney outlet.

Candidate must be a team player and able to withstand pressure working in a fast paced environment. He or she must have a passion for Thai cuisine.

Job scope includes preparation of ingredients, stock taking, stock ordering, sauce preparation, R&D new items, menu planning, etc.

Ability to speak and understand Thai will be an advantage.

Meals and uniforms provided.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Our client is a Global MNC, one of the leading players in the Supply Chain sector. Due to business needs, they are now recruiting a HR Specialist to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Note: This is a 1 year contract position, convertible and renewable.

Responsibilities:

• Collaborate with external payroll vendors to facilitate comprehensive payroll processing, ensuring accuracy and timeliness of payroll and benefits administration
• Ensure adherence to local tax regulations and legislative requirements regarding employee’s benefits and payroll
• Coordinate payroll reconciliation and cost allocation with both internal stakeholders and external payroll vendors
• Address employees’ enquiries, and disseminate updates regarding payroll and benefits
• Coordinate/Support the company’s global mobility processes, such as tax reporting and expenses tracking
• Evaluate/Propose improvements to HR operational activities to optimize efficiency and enhance employee satisfaction
• Process insurance/benefits claims promptly and accurately, ensuring compliance with local policies
• Generate the necessary reports on payroll and benefits when required
• Update/Manage company’s payroll records for submission to the relevant government entities
• Collaborate with internal stakeholders for payroll reporting, while assisting auditors with payroll data
• Implement/Enhance C&B policies in alignment with various objectives, updating and communicating it with the company’s employees
• Manage the operational aspects of the company’s C&B projects
• Provide necessary information (eg, payroll data, calculation) to support the development of the company’s C&B initiatives
• Identify and report any discrepancies/potential non-compliance in with regards to the company’s C&B practices
• Lead the company’s year-end increment and bonus schemes, including computation and distribution
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any relevant field of studies
• Minimum 5 years of relevant working experience in both Compensation and Benefits and Payroll

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C96182

EA Personnel No: R2198636 (Oh Puey Xin)

About the role

Manager in Training (Food & Beverage Division)

The Manager in Training (MIT) programme (18 months) at Four Seasons is designed to give participants the tools they need to accelerate their careers and succeed as future leaders. In addition to operational exposure and training, MITs will be exposed to valuable management experiences, project work, a buddy and mentor, as well as feedback throughout the program.

What you will do

You will be exposed to different outlets through quick department-wide rotations.

Start in-depth departmental learning by mastering key line position(s), then move into a Supervisor or acting Assistant Manager role to practice management skills.

To solidify your learning, you will take charge of your management experience and project work with the tools (e.g. Training Syllabus, Manuals and Experience Maps etc.) provided.

What you bring

• Preferably with a degree in Hospitality Management or its equivalent
• Potential to lead and motivate others
• Curiosity and interest in the luxury market
• Go-getter, assertive, creates own opportunities
• Previous experience within Four Seasons (or a top luxury group) will be an advantage

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including overnight shifts, weekends, and holidays

Job Description

• Industry/ Organization Type: F&B / Pastries
• Position Title: Marketing Manager
• Working Location: Islandwide
• Working Hours: 5 days, Mon – Fri (8:30 am – 5:30 pm)
• Salary Package: Salary up to $6,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee branding, marketing, and sales operations, including market research, promotions, and brand management.
• Participate in product planning and brand and service development, proposing innovative products, brands, and services that align with customer needs and competitive advantages.
• Work closely with suppliers, business associates, and management to develop and implement advertising and promotion initiatives.
• Analyze brand performance through research, providing insights and recommendations.
• Manage advertising expenditures within planned budgets.
• Create innovative campaigns for sales and brand enhancement.
• Identify opportunities to optimize revenue and market share.
• Plan sales methods and promotions to target customers.
• Conduct market research to inform strategies and initiatives.
• Develop advertising concepts across various media channels.
• Lead web and digital marketing strategies for user engagement.
• Manage overall digital marketing, including SEO and SEM.
• Generate compelling content for websites and social media.

APPLY NOW!!!

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience in marketing roles, with a strong background in brand strategy, market research, and promotional campaign execution.
• Exceptional project management and multitasking skills, with a keen attention to details.
• Excellent communication and interpersonal skills.
• Proficiency in digital marketing techniques, including SEO, SEM, and social media platforms.
• Flexible to travel within Singapore.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65647 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Manufacturing / Food Manufacturing
• Position Title: Production Operator (Food Manufacturing)
• Working Location: Woodlands
• Working Hours: 5 days, Mon – Fri (Noon Shift from 3:30 pm)
• Salary: Basic Salary $1,800 + Allowances + OT + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Perform daily production activities in production line according to work instruction
• Perform tofu making operation
• Maintain cleanliness and hygiene in the production
• Perform ad-hoc duties when required

APPLY NOW!!!

• Min Primary Education level
• Able to work in hot, humid and wet environment
• Must be able to lift heavy objects
• Ability to commit to permanent afternoon shift.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65809 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: F & B/Catering & Event
• Position Title: Chef – Cold Kitchen
• Working Location: Woodlands
• Working Hours: 6 days
• Salary Package: Basic + Performance Bonus
• Duration: Full Time/ Permanent

Key Responsibilities

• To assist and support Head chef in overseeing the kitchen operation.
• Ensure proper purchasing, receiving and ingredient storage standards in the kitchen.
• Responsible for monitoring food quality, consistency and ensure that food presented to our guests is of the highest quality.
• Constantly assess freshness, presentation and temperature of food served.
• Ensure food portioning, serving and ingredient purchases are controlled, aligned with our standard operating procedures in order to minimize wastage.
• Enforce the highest standards of cleanliness, hygiene and sanitation in the kitchen.
• Ensure that all perishable items are stored quickly and efficiently, and all items are utilized completely to avoid wastage.
• Ensure ingredients are always fresh and within their expiry dates.
• Prevent the use of spoiled or contaminated products in any phase of food preparation.
• Other tasks as assigned by Management.

APPLY NOW!!!

• Must be flexible and able to work during our peak times including weekends and public holidays.
• Possess of professional certificate/NITEC/Culinary qualifications.
• Minimum 5 years related experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65926 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

service oriental

basic service like trimming, color, bleach, highlight, wash and blow, treatment, scalp treatment

fast learner with product knowledge

able to work independent

team player

Cooks prepare meals and food items according to recipes created by the company or establishment by which they are employed. They perform all duties necessary to ensure that a meal is properly prepared and presented within a specified timeframe.

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Service Crew / Server x 3 pax
• Working Location: East - Parkway Parade (Nearest MRT: Marine Parade MRT) / Central – 313 Somerset (Nearest MRT: Somerset) / South – Anchorpoint (Nearest MRT: Queenstown) – Choose either one workplace
• Working Hours: 5.5 days – Parkway Parade & Anchorpoint: 10.30 am-9.30 pm, 313 Somerset: 12 pm-11 pm (To be discussed)
• Salary Package: Up to SGD 2600 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare work for Hall opening and closing operation hours
• Help customers settle down and advise on the ordering system
• Serve food to customers in an effective and polite manner
• Answer customer’s queries regarding services, menus, offers, or any other product-related enquiries
• Clean tables after customers have left and clear empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labelling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replace products on shelves
• Check and report on product expiry date
• Report any incident/accident, customer complaints, or feedback to the superior
• Maintain quality, excellent service & cleanliness at all times

APPLY NOW!!!

• Min. PSLE
• Min 1 year of working experience in a related field
• Training provided to an inexperienced candidate
• Have good knowledge of the Company’s products and Good personal hygiene practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66230 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

E-Commerce Product Management:

- Prepare and upload product listings, including content, for various e-commerce platforms such as Redmart, Shopee, FairPrice Online, Lazada, Facebook, etc., in Singapore.

- Maintain and ensure all product information, such as pricing and inventory, is up to date and available for sale.

Customer Service:

- Receive and respond to eCommerce customer inquiries and concerns, coordinating customer service through web chat, phone, and emails.

- Manage eCommerce customer comments and reviews through social media.

Marketing and Content Creation:

- Assist in conceptualizing, developing, and executing ideas for marketing projects (Digital Marketing & Social Media Content).

- Take charge of performing social media and website content updates, producing content, key messages, and posts designed to drive traffic, promote audience engagement, and support company objectives.

- Contribute to overall digital growth and content marketing strategy to communicate the company’s profile to the target audience and support company outreach and expansion.

Sales and Performance Analysis:

- Analyze product sales performance, including short-term and mid-term sales forecasts.

- Drive monthly/yearly sales target achievement across the sales network.

- Work closely with various department heads to plan and execute all marketing strategies to achieve sales targets.

- Consolidate sales performance from each platform for reporting and recommendation purposes.

Operations:

- Handle day-to-day operations and logistics-related matters regarding running an e-commerce business.

Requirements

- At least 2 years of working experience in the related field.

- Excellent communication and interpersonal skills, both written and verbal.

- Bilingual with proficiency in major working languages.

- Highly initiative with positive energy.

- Good attitude towards learning and improving.

- Basic understanding of design software such as Adobe Photoshop/Illustrator is a plus, but not required.

We look forward to your application and hope you will join our dynamic team!

Within the SAP Logistics team, you will be responsible for:

• Understand and analyse business requirements and translate them into system requirements, configurations, and customization.
• Design, configure, test and support technical solutions on SAP (two of the following modules required: SD/LE/ MM/PP/WM)
• Collaborate with other functional consultants within TeamWork and externally with other system integrators.
• Prepare and support data migration.
• Provide training to business users.
• Support Go live and Hypercare phases with project team.
• Participate in all project activities with multidisciplinary teams.

Responsibilities:

• Lead the finance team and oversee cash flow, including optimization, forecasting, expense management, and budgeting activities.
• Hire and manage accounting staff, delegate tasks, and ensure accuracy.
• Understand and follow all accounting procedures and operations.
• Prepare and analyze financial reports, providing insights and recommendations to senior management.
• Manage relationships with external stakeholders, such as auditors, tax advisors, and financial institutions.
• Implement financial strategies for risk minimization and cost enhancement.
• Oversee financial reports and audit matters.
• Develop financial metrics based on P&L.
• Cooperate with auditors and implement their recommendations.
• Oversee Purchasing Department work and supervise cash counts.
• Coordinate with the IT Department for proper workflow.
• Improve internal controls to ensure compliance with company regulations.
• Evaluate financial performance and provide improvement measures to the management.

Requirements:

• Degree in Accountancy, ACCA, CPA or equivalent
• At least 5 – 8 years of relevant experience with supervisory skills, preferably from hospitality industry.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities

• Prepare a variety of tea beverages, including loose-leaf teas, herbal infusions, iced teas, and tea lattes, following established recipes and brewing techniques
• Maintain a clean and organized workspace, including serving area, and back-of-house storage areas, following sanitation and safety guidelines.
• Handle cash and electronic payments accurately and efficiently, following cash handling procedures and maintaining a balanced cash drawer.
• Collaborate with team members to maintain a positive and productive work environment, assisting with tasks as needed to ensure smooth operations.

Requirement:

• Excellent customer service skills with a friendly and approachable demeanor
• Attention to detail and a passion for delivering high-quality tea beverages and service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Able to work retail hours on weekends and public holidays.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities:

• Oversee every day operations function.
• Upholding standards and maintaining the business's integrity.
• Increase revenue by implementing operational plans.
• Addressing concerns and complaints from clients.
• Cost control.
• Handling restaurant liability by implementing safety, security, and human resource requirements.
• Upholding strict guidelines for hygienic practices and quality control in restaurants.
• In charge of recruiting, providing training and managing employees.
• Set an example for behavior, appearance, and performance standards at all times.
• In charge of inspiring and creating a performance-driven team.
• Planning for manpower, ensure that there is adequate manpower to support daily operations.
• Staff briefings, planning, and event implementation.
• Supporting the beverage and wine menu planning process.

Requirements:

• Diploma or Degree in Business Administration or equivalent.
• At least 3 – 5 years of working experience in F&B industry, preferably with supervisory experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

JOB SUMMARY

Assist Managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Ensuring all GRAs are well trained and to be readily groomed for the next position.

JOB DUTIES AND RESPONSIBILITIES

1. Manages internal and external phone calls.
2. Receives and transfers calls to respective extensions and rooms.
3. Assisting and providing General Information enquiries for callers.
4. Ensure task(s) on checklists are completed by respective shift.
5. Assisting guests with overseas / outgoing phone calls.
6. Ensure all Rooms Reservations follow-ups are done.
7. Ensuring all guests’ complaints and feedback are raised and updated accordingly.
8. First responder for Mobile Chat / Pre Arrival Request / CEC Cases / General Emails
9. Responsible for coaching and counseling of the GRAs. New hired GRA will be attached for the first 3 months and GRO will act as a ‘Buddy’ to the new GRA.
10. To supervise emergency and evacuation procedures.
11. Additional task like the following:
    - In charge of Upselling & Upselling Training for In-Room Dining / Rooms
    - To provide department training daily for associates

12. Maintain effective service in line with the Hotel’s Corporate Image
- Company’s Grooming Standard
- Standard Operation Procedures
- Departmental Policies
- Corporate Policies

13. To ensure and follow established procedures and compliance as per LSOP guidelines.

14. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Have experience in handling Call Centre Operations.
• Great communication & presentation skills.
• Proficient in problem-solving & follow-up skills.
• Customer-oriented, well organized & outgoing personality.
• Rotating shift work basis.
• Able to start work immediately or within short notice period.

We regret that only shortlisted applicants will be notified.

Project Coordinator responsibilities include:

• Work closely with the Project Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects.
• Perform various coordinating tasks like project schedules, resources, risk management as well as administrative duties like maintaining project documentation and handling project financial queries.
• Liaising with clients to identify and define project requirements, scope and objectives
• Ensuring that clients’ needs are met as the project evolves
• Liaise with clients to identify and define requirements, scope and objectives
• Assign tasks to internal teams and assist with schedule management
• Oversee project procurement management
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to the team
• Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)
• Create and maintain comprehensive project documentation, plans and reports
• Ensure standards and requirements are met through conducting quality assurance tests

Requirements and skills

• Proven work experience as a Project Coordinator or similar role
• Experience in project management, from conception to delivery
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
• Solid organizational skills, including multitasking and time-management
• Strong client-facing and teamwork skills
• Familiarity with risk management and quality assurance control
• Strong working knowledge of Microsoft Project and Microsoft Planner
• Hands-on experience with project management tools (e.g. Basecamp or Trello)
• Diploma

Job Responsibilities

· Assist Chefs with creation and preparation of local & western cuisine

· Check that quantity and quality of items ordered are received and stored in proper conditions

· Ensure safe and proper use of equipment at all times and to give guidance to all culinary colleagues

· Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.

Job Requirements

· At least 2 years relevant experience in preparation of local & western cuisine

· Team player but also able to work independently

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday