Total 6 Internship level F&B / Tourism / Hospitality job vacancies in sg office robinson road

We're looking for a friendly and efficient team player to join us at Katong!

If you have a warm, helpful attitude, and can handle multiple tasks with ease, we’d love to hear from you!

• Good Career Growth and Personal Development
• Coaching and Training
• Convenient location (Walking distance from Marine Parade MRT)

The internship will offer:

• An exciting opportunity to get an insight to a heritage bakery
• Dedicated mentorship
• Be involved about sharing about one of Singapore's food heritage brand

Duties

• Assist Marketing & Sales Executives with regards to communications strategies and plans
• Photography, if required
• Copywriting, if required
• Coordinate and schedule meetings
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director, if necessary
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min O Levels
• Strong passion for pastries and community-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Working Hours

• 10 - 5pm
• 5 day work week
• Working Days: Flexible (one weekend required)

Interested candidates who wish to apply for this position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected]

We regret that only the shortlisted candidates will be notified.

Job purpose:

• The role is part of the Local Regulatory Reporting team ensuring that we meet all the local reporting requirements to various regulators in Singapore. That includes local statutory reporting for Singapore entities.
• To act as the key contact for the local financial reporting of the entities located in Singapore both internally and towards the regulators
• To closely liaise with local Finance team to both understand the financials and update the local team of any developments and issues arising from own area of responsibility
• To actively work on and drive Finance-related projects and to coordinate efforts within the region on over-arching projects
• To assist the department in meeting its overall objectives and to contribute ideas to meet the requirements of the Finance Department
• To ensure regional data integrity of Finance data by defining and communicating accounts statics
• Any other GM-F related topics as assigned by the Head of Finance
• To be fit and proper and act with integrity in accordance with the Bank’s Code of Conduct

Key activities:

• Responsible for the quality, quantity and timeliness of all Local Regulatory and Statutory Reporting for the Singapore entities
• To provide accounting related advice and support to the business units through the diagnosis of financial issues and the proposal of solutions
• Act as the main contact for the entities under own responsibility for monthly reporting, liaison with MAS, internal and external auditors and other departments where appropriate.
• Performing regular analysis of movements within the entities under responsibility
• Regional coordinator for local reporting application and report writing tool; constantly enhancing reporting functionalities by using and proactively drive upgrading of existing application
• To prepare and coordinate daily monitoring of various regulatory limits and ratios
• Work closely with other areas of the department to provide additional ad hoc reports
• Take active role in departmental projects as they arise
• Key to performing this role is an ability to work both independently to meet the local reporting deadlines and alongside team members to meet the additional responsibilities. Further, good communication skills are required, both verbal and written, for interaction with key stakeholders such as MAS, ACRA, internal and external auditors and other departments
• To ensure that global policies and local regulations are adhered to at all times and are kept up to date with any developments in the business

Formal education:

Degree Holder (or equivalent)

Specialist knowledge (work experience, further qualification):

• Experience in Accounting and Finance
• Knowledge of IFRS and SFRS. Knowledge of German GAAP HGB (preferred)
• Attention to detail and accuracy
• Good analytical skills
• Good communication skills both written and verbal
• Process orientated with ability to analyse and recommend / drive improvements
• Service orientated to key clients and stakeholders
• Able to work with minimum supervision and under time pressure with tight deadlines
• Proficient in MS Office applications, SSRS and SAP knowledge beneficial
• Proficient in MAS reporting requirements for holders of various kinds of banking licences (Preferred)
• Familiarity with Axiom Controller View (ACV) (preferred)

Job Description:

• Support marketing and events team in daily strategic planning and execution.
• Coordinating between clients and operations teams including chefs, sommeliers, restaurant managers.
• Support and follow through the entire process from menu proposal, set up and collection of event items.
• Support marketing on social media platforms, as well as explore other potential platforms for greater online engagement and visibility.
• Support to develop & manage attractive emailer campaigns & manage promotional collaterals to boost sales, as well as drive traffic to website and social media platforms.
• Support monitoring and collating data of all digital marketing platforms i.e. number of impressions, unique visits, number of followers, link clicks, weekly sales, etc.
• Support the maintenance & updates of all marketing & eCommerce platforms e.g. Website, Oddle, Deliveroo etc.
• Assist in-house Photographer/ Graphic Designer to help develop attractive visual content for email campaigns and ads.
• Other related tasks as and when assigned

Requirements:

• Experience or Degree in marketing
• Available for internship period for 6 months or longer
• Available to start in February

The Raffles Service Intern delivers friendly and professional service that meets guest’s call experience expectations and is able to answer all types of enquiries.

The position offers a centralised communication service in an efficient manner supporting all departments of the Hotel.

Primary Responsibilities

Deliver Friendly and Professional Service

• Ensures smooth operation of the department by attending to incoming calls and emails that are pertaining to room and F&B reservations or general enquiries.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Assists guests in a seamless F&B reservation process by providing restaurant and bar information, reservation confirmation and/or reservation changes or cancellations and other special requests.
• Works closely with the restaurant managers to maximise the capacity of the restaurants.
• Ensures guests receive the experience as detailed in Brand Standard Operating Procedures (BSOPs), Raffles Hotel Singapore Local Standard Operating Procedures (LSOPs) as well as Forbes 5 star/Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Close cooperation with Raffles Butlers team.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and services.
• Ensures the smooth running of the Raffles Service by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Provide Experience that Exceeds Guest Expectations

• Is well versed with the preference of the guest’s and provide all guests with the consistent service anticipating needs in advance.
• Leads a Heartist® approach to guest experience/service together with the Reservation team.
• High emphasis on the reservation experience for ALL members.
• Handles guest comments competently and swiftly.

Involvement in Wider Job Function Actions / Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, F&B, Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (the sold out dates, the blackout dates and the need periods in both rooms and F&B outlets).
• Advises Raffle Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Raffles Service SOP’s, guidelines and grooming standards.
• Adheres to the Values of AccorHotels, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Candidate Profile

Knowledge and Experience

• Diploma or Degree preferably in hospitality or any related field
• Knowledge of and experience of relevant software applications – spreadsheets, word processing and database management

Competencies

• Strong interpersonal skills with ability to communicate with all levels of employees
• Service-oriented with an eye for details
• Ability to work effectively and contribute to the team
• Multicultural awareness and ability to work with people from diverse cultures
• Self-motivated and energetic
• Flexible
• Displays initiative and creativity
• Ascertains and addresses guest/colleague needs
• Ensures security and confidentiality of guest and hotel information
• Possesses good computer and property management system skills
• Embraces and responds to change effectively

Job Title: Corporate Intern, F&B

Job Description:

We are looking for a vibrant and detail-oriented person to join our team as an F&B Corporate Intern.

Applicant will assist the Group F&B Head to oversee F&B concepts and special projects across the

group’s hotels. Applicants with no prior experience in F&B or hospitality are welcome to apply.

A minimum internship commitment period of 3 months is required.

Role and learning opportunities:

• Communication and Liaising: To communicate with each hotel’s F&B department, as well as other

internal departments such as marketing and communications in order to carry out tasks as

needed.

• Data analysis of monthly reports: To receive and interpret monthly budget and menu engineering

reports, synthesising information and data into actionable steps.

• Project Coordination: Assisting Group F&B Head with monitoring projects to ensure timelines and

milestones are met, communicating regularly with project stakeholders in other departments to

ensure on-schedule execution.

• Documentation and recording: Maintaining detailed records of workflow, recording decisions and

outcomes discussed in meetings.

• Research: Conducting research as directed by the F&B Head for market trends, and identification of areas

for innovation and improvement.

What we are looking for:

• Proactiveness and initiative, with a willingness to learn and try new things.

• Strong written and verbal command of English.

• Good communication and interpersonal skills.

• Proficiency in MS Word, Excel, PowerPoint, Outlook.

• Experience or knowledge in F&B or Hospitality an advantage (not required).

• Minimum age requirement of 18.

We are looking for a Marketing Intern to join our team!

Job Role:

Managing social media channels

Analyse effectiveness of promotional programs

Supporting the marketing team

Forecasting trends

Direct promotional campaigns

Completing administrative tasks

Perform any other ad-hoc duties or projects as assigned

Job requirements:

Min Certificate or Diploma/Degree in Business Related Studies

Proficient in Office/Mac Software

A team player and adaptable

Creative, meticulous with an eye for details and aesthetics

Able to do artwork and designs

Send us your resume to [email protected]