• Handle end-to-end payroll processing for more than 700 employees - include monthly payroll and overtime processing, bonuses, bank upload, CPF submission, IR21 and IR8A submission etc and resolve any payroll errors.
• Perform monthly payroll-related journal entries, reports and salary reconciliations as well as other weekly, quarterly, monthly payroll reports.
• Prepare timely submission of IR8A, IR21 tax clearance, government-paid claims, NS make-up claims etc.
• Keep all payroll information and records and maintained in accordance with statutory requirements and support internal and external audits related matters.
• Arrange payroll information and templates for annual budgeting and forecasting.

Requirements:

• Diploma in HRM or equivalent
• At least 5 years of payroll experience in F&B/Retail Industry.
• Hands-on experience doing payroll processing for at least 500 headcount using Timesoft System.
• Highly meticulous and with an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Kitchen Helper

• Working days: 1 day off per week
• Working Hours: 12hr (to be discuss)
• Working location: Admiralty Street
• Salary: $2000

Responsibilities:

• Assist in prepares /cutting food ingredients/ cooking (before and during operations).
• Ensures cleanliness of the kitchen and maintains personal hygiene
• Follow other directives as set by the executive chef
• Properly wash and sort soiled dishes.

Requirements:

• Relevant Experience

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

AWS + VB

5.5 Alt Sat, Mon–Fri: 9am-6pm; Sat: 9am-1pm

• Regularly perform checks on food safety, hygiene, quality, processes, and adherence to Halal requirements in production, supply chain, and logistics.
• Prepare and manage documentation related to food safety, hygiene, quality, and processes.
• Conduct daily site walks throughout the facility.
• Check retention samples regularly.
• Collaborate with the microbiological laboratory for sample collection and lab reports.
• Ensure timely follow-up with Procurement on investigations and corrective actions concerning raw material complaints or customer feedback.
• Assist in internal audits and support external audits
• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.
• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up
• Provide support to customers’ request / feedback e.g. questionnaire, product specification, shelf life lab test reports.
• Preparation of training materials e.g. photos, attendance sheet, assessment.
• Coordination with HODs on training schedule.
• Any other duties assigned by QA manager
• 
  

Job Requirements

• Required skills: Computer Literacy, MS Excel, MS Word.
• A minimum of 1 year of working experience in the related field is necessary for this position.
• Relevant experience in the Food & Beverage industry is advantageous.

We are looking for Chef De Partie specializing in Western Banquet.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Has to be always well prepared and knowledgeable about all recipes, presentations and taste of dishes established by hotel policy
• Checks the quality of raw materials in his assigned areas, as well as their storage, handling and usage
• Conducts training on all related food preparations, hygiene and grooming standards in conjunction with the Sous Chef
• Keep the Sous Chef informed about all aspects of assigned section, including equipment, working environment, colleagues problem and departmental relations
• Attends kitchen meetings in absence of the Sous Chef and counsels team mate if necessary
• To ensure that all kitchen Mise en Place is prepared according to production plan
• Assists Sous Chef in creating and developing new dishes and recipes by keeping up with the latest market trends
• To carry out checks of all refrigerator and freezer at least twice daily, for proper functioning and cleanliness
• To ensure constant rotation of all stocks in the kitchen
• To ensure highest standards of hygiene are always adhered to throughout Food preparation
• Responsible for the cleanliness of respective section
• Ensure all equipment is being maintained and cleaned regularly
• Always keep work stations clean, tidy and clear of obstructions
• Ensure Mise en Place is always done according to SOP and meets with Sous Chef daily to plan daily Food & Beverage activities
• Assist in other food production areas as and when required
• Actively participate in all training activities
• Ensure full co-operation and good relationship with all other service colleagues and departments
• Participate and serve guests during outside catering as and when assigned
• To perform any other duties that may be assigned by the Management

Quarterly Incentive + AWS + Car/ Transport Allowance

Mon–Fri: 9am-6pm

Job Descriptions:

· Achievement of monthly sales and margin targets.

· Develop and implement effective sales strategies to achieve and exceed sales targets.

· Identify and pursue new business opportunities within the assigned territory or market segment.

· Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.

· Cultivate and maintain long-term relationships with key accounts and customers.

· Address customer inquiries and concerns promptly and professionally.

· Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery.

· Ensure prompt payment collection.

· Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.

· Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence.

· Present findings and recommendations to management to drive informed decision-making.

· Lead a high-performing sales team, including training and guidance.

· Provide support and motivation to the team to ensure they meet individual and collective sales goals.

· Represent the company professionally with customers and vendors.

· Conduct business according to the values of a world-class organization.

· Promote a culture of inclusiveness, teamwork, and cooperation following the principles of the company.

Job Requirements:

· At least 2-3 years of consumer goods sales experience.

· Diploma or degree in relevant filed will be an added advantage.

Quarterly Incentive + Car Allowance / reimburse by trips Allowance + AWS

Mon–Fri: 9am-6pm

Job Descriptions:

• Develop and implement effective sales strategies to surpass sales targets.
• Identify and pursue new business opportunities within the assigned territory or market segment.
• Cultivate and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.
• Cultivate and sustain long-term relationships with key accounts and customers.
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with internal teams, including marketing and logistics, to ensure seamless order processing and delivery.
• Ensure timely payment collection.
• Prepare regular sales reports encompassing sales forecasts, pipeline updates, and market intelligence.
• Present findings and recommendations to management to facilitate informed decision-making.
• Collaborate with the marketing team to formulate and execute marketing campaigns aligned with sales objectives.
• Represent company professionally with customers and vendors, adhering to the values of a world-class organization.
• Promote a culture of inclusiveness, teamwork, and cooperation, fostering the company's thriving and prospering throughout the organization.

Job Requirements:

• Demonstrated expertise in FMCG food sales or a related field.
• Possesses excellent communication, negotiation, and interpersonal skills.
• Proven track record of achieving and surpassing sales targets, driven by results.

Production:

· Compile production data using SAP.

· Verify production data and investigate discrepancies.

· Check and verify efficiency and yield from production.

· Monitor transferred raw material from warehouse to production and from production return to warehouse.

· Monitor finished goods quantity vs raw material usage.

· Perform ad-hoc duties assigned by the supervisor.

Inventory Control:

· Conduct daily cycle counts.

· Generate reports for customers.

· Create goods return notes for customers.

· Assist in goods receiving.

· Monitor inventory in the warehouse and liaise with the 3rd Party warehouse.

· Perform ad-hoc duties assigned by the supervisor.

Job Requirements:

· GCE "O" Level / Diploma in Business or equivalent.

· Experience in data compilation, analysis, and reporting.

· Familiarity with SAP is an added advantage.

· Proficiency in Microsoft Excel, Word, and PowerPoint.

· Excellent organizational and multitasking abilities.

· Attention to detail and accuracy in data handling.

Job description: Manage and supervise the kitchen team. Ensure duties assigned are completed according to standards implemented. Maintain hygiene and cleanliness of kitchen premises at all times. Report to head chef/sous chef on all staff and operation matters.

Salary: $3200

Requirement: At least 3 years culinary skills in western cuisine. Must possess at least Diploma in Culinary Arts.

Sales Executive (Hotel)

$4,000-$4,500 + Quarterly Incentive (Hit KPI: $1.5k) + $700 Car Allowance (With car) or reimburse by trips + Up to $500 Tranport/Carpark claim + $80 Mobile Allowance + AWS

5 days, Mon–Fri: 9am-6pm

8 Chin Bee Crescent, Singapore 619893 (Boon Lay)

Job Descriptions:

• Develop and implement effective sales strategies to surpass sales targets.
• Identify and pursue new business opportunities within the assigned territory or market segment.
• Cultivate and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction.
• Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.
• Cultivate and sustain long-term relationships with key accounts and customers.
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with internal teams, including marketing and logistics, to ensure seamless order processing and delivery.
• Ensure timely payment collection.
• Prepare regular sales reports encompassing sales forecasts, pipeline updates, and market intelligence.
• Present findings and recommendations to management to facilitate informed decision-making.
• Collaborate with the marketing team to formulate and execute marketing campaigns aligned with sales objectives.
• Represent company professionally with customers and vendors, adhering to the values of a world-class organization.
• Promote a culture of inclusiveness, teamwork, and cooperation, fostering the company's thriving and prospering throughout the organization.

Job Requirements:

• At least 2-3 years of consumer goods sales experience
• Demonstrated expertise in FMCG food sales or a related field.
• Proven track record of achieving and surpassing sales targets, driven by results.

Location: Central

Position: Business Development Manager (F&B Industry/setting up shops overseas) (Job ID:18923) - CK

Working hours: between 8:00 and 10:00, working 8 hours (40 hours per week), Weekends may be required.

Job Description

Lead the development of new markets:

• Conduct the initial market research and feasibility studies.
• Establish legal entities and conduct property research as needed.
• Provide support in engaging with real estate agents, design companies, and law firms if necessary.
• Validate business plans for new stores and support the internal approval process for new store openings.
• Manage store operations, including menu design, production planning, and supply chain planning.
• Develop investment plans
• Oversee new staff hiring and training.

Manage the global store portfolio:

• Monitor the development status in subsidiaries across Asia, Europe, and the US.
• Maintain a centralized database on design specifications and capex investments, promoting internal sharing of such information.

Job Requirement

• Possession of a degree or diploma
• Strong oral and written communication abilities
• Exceptional project management capabilities
• Approximately 3 years of experience in a related field, particularly in F&B
• Familiarity with and passion for the F&B and hospitality industries are highly preferred
• Expereince in setting up stores overseas
• Willingness to undertake frequent business trips
• Japanese language skills are desirable to liaise with Japanese speaking stakeholders, but not mandatory

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Business Development Manager (F&B Industry/setting up shops overseas) (Job ID:18923) - CK".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions, EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

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Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

The Housekeeping Administrator is responsible for coordinating Housekeeping department’s back-end operations by ensuring ongoing exchange and follow-up of information and requests between residents and guests, colleagues and other departments. The Housekeeping Coordinator carries the responsibilities of managing FCS, lost and found records and clear documentation at the storage areas along with other administrative duties wherever deemed necessary.

Primary Responsibilities

Responsible for Housekeeping office operations in timely organised fashion

• Ensures seamless coordination in communicating information to relevant sections in accordance with the hotel’s Standard Operating Procedures (SOP).
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics.
• Receives, records and stores lost and found properties following the established lost and found procedure.
• Ensures accurate update of room status into the Property Management System (PMS) and investigate discrepancy (if any).
• Maintains key control and follows established key control procedure.
• Monitors linen runner activities and productivity.

Creates a welcoming experience that meets residents’ and guests’ expectations

• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Prepares amenities for VIP and any special setup required in suites.
• Monitors Royal Service requests and makes sure requests are closed on time as per standards.
• Updates guest’s profile into PMS as per received preferences for future references.
• Monitors “Do Not Disturb” rooms and follows the established procedure.

 Prepares daily operation needs

• Ensures smooth handover of daily activities to next shift.
• Updates bulletin boards with pertinent information.
• Prepares sufficient amount of guest supplies daily prior to the end of shift.
• Assists Assistant Manager with inventories, linen supplies etc.
• Liaises with Engineering with reference to maintenance repairs and out of order rooms.
• Undertakes and manages the Rooms Reconciliation tasks independently.

Involvement as a member of both the Housekeeping and the Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Shows care for assigned work areas by organising and maintaining the office and work areas in pristine condition throughout and at the end of shift.
• Ensures that all equipment used is clean and kept in good working condition at all times.
• Organises own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Understands the difference in guest hierarchy and different room categories.
• Attends and contributes to colleague meeting and any other related activities.
• Undertakes and performs any additional duties as assigned by Managers.

The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards.

We are hiring for the following outlets:

• Long Bar
• Raffles Courtyard

Primary Responsibilities

Overseeing Daily Operatoins and Achieving Targets

• Supports Resident Mixologist in providing world-class hospitality and drinks making.
• Ensures operating par stock for OS&E and beverage.
• Adheres to bar Standard Operating Procedures.
• Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore. 
• Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team. 
• Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
• Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required. 
• Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the bar/outlet during all key operation periods.
• Achieves or exceeds outlet’s goal and sales target.
• Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards. 
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times. 
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Marketing Plan and Revenue Management

• Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Carries out appropriate and effective measures to improve control of costs, expenses, and labour.

Training, Learning and Development of the Team

• Attends Raffles Hotel Singapore or Food & Beverage training for all colleagues.
• Completes On-the-Job-Trainings and develops new skills and knowledge. 
• Assists and guides the departmental orientation for new colleagues.
• Adheres to Raffles Hotel Singapore fire and safety, emergency procedures and hygiene NEA rules and regulations are met and achieve. 

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Production:

· Compile production data using SAP.

· Verify production data and investigate discrepancies.

· Check and verify efficiency and yield from production.

· Monitor transferred raw material from warehouse to production and from production return to warehouse.

· Monitor finished goods quantity vs raw material usage.

· Perform ad-hoc duties assigned by the supervisor.

Inventory Control:

· Conduct daily cycle counts.

· Generate reports for customers.

· Create goods return notes for customers.

· Assist in goods receiving.

· Monitor inventory in the warehouse and liaise with the 3rd Party warehouse.

· Perform ad-hoc duties assigned by the supervisor.

Job Requirements:

· GCE "O" Level / Diploma in Business or equivalent.

· Experience in data compilation, analysis, and reporting.

· Familiarity with SAP is an added advantage.

· Proficiency in Microsoft Excel, Word, and PowerPoint.

· Excellent organizational and multitasking abilities.

· Attention to detail and accuracy in data handling.

Working hours: 9am – 7pm, flexible lunch hours.
Job Responsibilities:

• Prepare breakfast and lunch (Sandwiches, snacks and fruit platter) for the employees of the company (approximately 10-15 pax)
• Shopping for groceries and sourcing for ingredients for meal preparations.
• Plan, prepare, cook and serve dinner daily for Director’s family on timely manner (4 pax)
• Cooking of Szechuan, Cantonese, or Shanghainese cuisine
• Basic western cooking for kids is a plus
• Prepare lunch box for kids – breakfast or lunch for next day
• Stock, organise and clean kitchens and cooking utensils
• Maintain high level of safety and cleanliness in the kitchen
• Constantly research, develop and propose new menu

Requirements

• Must have experience in cooking for 2-4 years
• Exceptional proven ability in managing kitchen operation, budget and procurement
• Excellent time management skills
• Occasionally OT on Saturday or Sunday if is needed

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Plan in conjunction with the Executive Chef and Executive Sous Chef activities, promotions, menu implementations according to the annual marketing plans
• Assist the Sous Chef in compiling the annual marketing plans and budgets
• Assist the Sous Chef in constantly finding ways to further improve the Food cost through strategic purchasing, without negatively affecting pre- determined quality standards
• Conduct daily hotel tours to observe operational standards and difficulties and follow them up with the Sous Chef
• Provide assistance and advice to increase efficiency in running the kitchens while motivating and fostering positivity within the team
• Ensure that all designated action points from daily briefings or operational meetings are being followed by the individuals concerned
• Ensure that positive working relations with non-Food and Beverage departments are fostered
• Be constantly aware of customers’ expectations and ever changing needs.
• Constantly strive to reduce energy consumption through awareness campaigns within all kitchens
• Co-operate with and drive forward the implementations of Paradox Singapore Merchant Court Service Training in all Food and Beverage kitchens through close follow up with outlet Managers
• Complete team members’ appraisals in a timely manner
• Complete detailed checks of the entire Food and Beverage operation during all service periods taking necessary actions to correct any deviation from quality standards
• Conduct weekly inspections of kitchens and restaurants with minuted follow-ups
• Plan, co-ordinate and supervise all menu implementations in a timely manner as well as proper documentation of the former
• Assist in the preparation and control of daily and weekly market lists
• Constantly strive to improve kitchen operating procedures
• Be responsible and accountable for the overall food cost as well as kitchen supplies, kitchen energy costs and kitchen utensils in the assigned section
• Be fully responsible for the labour budget of the kitchen department
• Prepare weekly work schedule for his team members
• Propose and initiate when approved, new services and products for our guests
• Create and develop new dishes and recipes by keeping up with the latest market trends
• To perform any other duties that may be assigned by the Management

about the company

Our client is a leading company in the oil and gas industry. This is a newly created headcount to support the compensation & benefit initiatives and payroll.

about the job

Reporting to the HR Manager, you will be responsible to:

• Work with external vendor and finance to support payroll and tax processing
• Review the company's compensation & benefits strategies, policies & guidelines to ensure compliance with regulatory requirements
• Support the annual compensation & benefits initiatives including annual salary review, workforce and budget planning, global mobility, salary and job level benchmarking, bonus and performance appraisal
• Partner with external vendor to drive market survey for salary structures and performance management framework to improve internal equity and ensure market competitiveness
• Responsible for benefits administration
• Support any ad-hoc HR projects

skills and experience required

• Bachelor's degree in Human Resources, Business Administration or equivalent
• Minimum of 3 years relevant experience in HR, focusing on total rewards and payroll
• Prior experience working with external vendors such as Mercer, Aon and Willis Towers Watson
• Strong numerical and analytical skills
• Excellent communication and interpersonal skills
• Results-oriented, driven and able to work independently, with strong work ethics
• Strong proficiency in Microsoft Excel would be advantageous

Established Hotel Group requires a

Human Resources (HR) Manager - Hotel Group

($100k to $120K p/a)

We are seeking an experienced and dedicated Group Human Resources (HR) Manager to join our organization. As an HR Manager, you will be responsible for managing all aspects of the HR department, including recruitment, talent management, compensation and benefits, employee relations, and compliance with labour laws and regulations. You will work closely with the executive team to develop and implement HR strategies that support the overall business objectives.

The incumbent will be rewarded with excellent welfare and benefits together with an attractive remuneration package which will commensurate with qualifications & experience.

Key Responsibilities:

- Develop and implement HR strategies that support the overall business objectives.

- Manage and oversee all aspects of the HR department, including recruitment, talent management, compensation and benefits, employee relations, and compliance with labor laws and regulations.

- Develop and maintain policies and procedures that ensure compliance with all applicable laws and regulations.

- Provide guidance and support to managers and employees on HR-related issues, including performance management, disciplinary actions, and employee relations.

- Manage the recruitment process, including job postings, screening candidates, scheduling interviews, and making job offers.

- Develop and implement employee retention strategies, including performance management programs, career development initiatives, and employee recognition programs.

- Oversee the administration of employee benefits programs, including health insurance, retirement plans, and other employee benefits.

- Conduct employee training sessions on HR-related topics, including harassment prevention, workplace safety, and diversity and inclusion.

- Prepare and analyze HR metrics and reports to assess the effectiveness of HR programs and initiatives.

- Manage the HR budget and allocate resources to achieve department goals and objectives.

Qualifications:

- Bachelor's degree in human resources, business administration, or a related field.

- 5+ years of experience in a HR management role.

- Thorough knowledge of HR laws and regulations.

- Excellent communication and interpersonal skills.

- Strong analytical and problem-solving skills.

- Experience in developing and implementing HR strategies.

- Ability to manage multiple priorities and meet deadlines.

- Experience in managing and developing a team of HR professionals.

- Strong organizational and project management skills.

- Proficiency in Microsoft Office and HRIS systems.

Primary Responsibilities

Operation

· Assign in detail, specific duties to all employees under his/her supervision and instructs them in their work

· Ensure personal cleanliness and proper deportment of all team members

· Work closely with the Executive Chef in determining quality and quantity of food materials used with a view of eliminating wastage

· Discuss with the Executive Chef and recommends menu price adjustments

· Check the taste, temperature and visual appeal of food items prepared to ensure that the quality and portion are consistent and as per specifications set out.

· Ensure that all equipment and perishable items are stored in its designated place and is done in the most hygienic manner

· Prevent the use of contaminated products in any phase of food preparation and prevent colleagues who are ill or suffering from an infection from taking part in the preparation or handling of food

· Suggest new recipe/products which may improve quality of food or lower food cost

· Check the maintenance of all kitchen equipment

· Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to

Team Management

· Motivate, supervise and discipline team members to ensure their capabilities and degree of professionalism meet the needs of guests and the organization

· Interview, select and recruit team members

· Identify and develop team members with potential

· Conduct performance review with the team

· Develop, conduct and maintain records of all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

· Be well versed in hotel fire & life safety/emergency procedures

· Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

· Attend all briefings, meetings and trainings as assigned by management

· Maintain a high standard of personal appearance and hygiene at all times

· Perform other reasonable duties assigned by the assigned by the Management

Job Descriptions:

Production:

• Compile production data using SAP.
• Verify production data and investigate discrepancies.
• Check and verify efficiency and yield from production.
• Monitor transferred raw material from warehouse to production and from production return to warehouse.
• Monitor finished goods quantity vs raw material usage.
• Perform ad-hoc duties assigned by the supervisor.

Inventory Control:

• Conduct daily cycle counts.
• Generate reports for customers.
• Create goods return notes for customers.
• Assist in goods receiving.
• Monitor inventory in the warehouse and liaise with the 3rd Party warehouse.
• Perform ad-hoc duties assigned by the supervisor.

Job Requirements:

• GCE "O" Level / Diploma in Business or equivalent.
• Experience in data compilation, analysis, and reporting.
• Familiarity with SAP is an added advantage.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy in data handling.

Job Description & Requirements

Restaurant General Manager Job Responsibilities: To ensure that guests are fully enjoying their visit to the restaurant, the restaurant manager directs and motivates the service staff to ensure that guests are having a great time. Including relatable job responsibilities in your restaurant general manager job description helps attract talented candidates. Some examples include:

• Establishes restaurant business plans by surveying restaurant demand.
• Meets restaurant financial objectives by developing finances.
• Attracts patrons by developing and implementing marketing, advertising, and public and community programs.
• Controls purchases and inventory by meeting with the account manager.
• Maintains operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.
• Maintains patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings.
• Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, and training.
• Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests.

Understand and leverage opportunities that align with the commercial goals and business direction of CEFFU, including collaborations that enhance Revenue, Market Presence and Business Growth

• Establish and maintain strong relationships with institutional clients and facilitate product integration and implementation, co-marketing efforts and other optimizations
• Facilitate commercial decision-making by continuous monitoring of market trends, emerging technologies, competitor and consumer behavior analysis as well as product and industry dynamics such as regulatory changes and global trends
• Work closely with our Operations & Product Teams to design effective strategies and solutions for partner operations. Align strategies and broader business objectives to propose new business models and target business growth.
• Assist Management Team in other strategic research and related projects

Partner our Product Team in the development and enhancement of CEFFU’s products or services for custody clients, including collaborations targeted at improving product features, innovation, and overall market competitiveness

• Lead and contribute to internal cross-team projects in improving and standardizing commercial processes and systems, including, and not limited to commercial SOPs, user management system, data analytics tools

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues. 
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks of the Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier and Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.