Total 3,061 F&B / Tourism / Hospitality job vacancies in Outram Park, Central Singapore

Job Responsibilities

• Responsible for handling food and beverage orders and serving guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Handling all restaurant telephone and email reservation enquiries.
• All other administrative duties in the restaurant

Job Requirements

• Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage
• Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization
• Possess food hygiene and safety certification
• Willing and able to work on shifts, weekends and public holidays
• Possess a well-groomed, professional appearance

Job Descriptions:

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
• Obtains list of rooms / public areas to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Coordinates work activities among departments.
• Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate the use and maintenance of equipment.
• Inventories stock to ensure adequate supplies.
• Makes recommendations to improve service and ensure more efficient operation.
• To provide a warm and friendly service to the hotel staff and ensure all staff do the same.
• To comply with all instructions from guests so as to meet guest expectations.
• To attend to any guest complaints and requests.
• To comply and lead by example the hotel grooming standards of self and the room attendants.
• To be fully familiar with Housekeeping Policies and Procedure, Job Description and the Employee's handbook.
• To comply with hotel Fire Safety and Security procedures.
• To perform any other duties other than these above which are requested by the hotel management/direct supervisor.

Job Requirements:

• Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language
• Previous supervisory experience, preferably in Hotel Rooms Division
• Excellent organizational skills
• Computer literacy very helpful
• Knowledge of the Housekeeping operation
• Excellent human relations skills; able to deal positively with challenging situations

Assistant HR Manager

5 days, 8.30 am-6pm

Salary: $4500 -$5500

Location: Geylang

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Main job scope:

• Section Lead for Company payroll processing (around 600 headcounts)
• Calculate monthly incentives
• Responsible to ensure monthly payroll is on time, accurate and error free
• Generate payroll computation summary, bank and inter-bank Giro report for approval
• Ensure payroll reconciliation and upkeep good audit standards
• Upload payroll files for authorization
• Generate monthly payroll estimates and reports for Finance
• Responsible for monthly CPF submission
• Responsible for annual IR8A auto inclusion processing
• Prepare payroll worksheets for Annual Wage Supplement, Performance Bonus, Year End Sales Incentive, Length of Service Bonus
• Prepare payroll worksheets for annual salary increment
• Prepare promotion salary adjustment spreadsheet
• Generate annual leave carried forward report and accrual amount
• Generate data and figures in preparation for MOM Labour survey
• Generate data and figures for SNEF HR Indicators and Salary survey
• Generate data and figures for Department Statistics and SME Development surveys
• Responsible for HRMS updates, initialization and maintenance
• Responsible for HR Petty Cash Float
• Conduct the Monthly Office Meeting by collating department slides updates, prepare new hires introduction, purchase birthday cake and meals and, generate attendance list
• Responsible for Workmen Compensation Claims and Foreign Worker Medical Insurance Claims
• Update Referral Record and pay Referral incentives
• Conduct the Monthly Office Meeting by collating department slides updates, prepare new hires introduction, purchase birthday cake and meals and, generate attendance list
• Review payroll processes and implement changes
• Provide guidance to junior staff
• Assist in HR Project

Others:

• Assist with salary and benefits benchmarking exercise
• Assist to conduct employee survey
• Assist with talent acquisition and recruitment responsibilities
• Assist with the HRMS Project
• Generate monthly HR reports for management reporting
• Generate Purchase Request in NAV system

Requirements:

• Minimum Diploma in HR management and relevant studies
• At least 5 years work experience in payroll in F&B Chain

Responsibilities

• To work with the kitchen team to produce food to a highstandard on a daily basis.
• To take resposibility for the daily paperwork, such as odering etc.
• To ensure that the temperature records anf monitoring is done on a daily basis
• To ensure that cleaning schedule is adhered to
• To ensure that kitchen stores and other potential areas of loss are secured at all times
• To oversee menu planning
• To manage food costing and staff resources to achieve targeted budgets
• To report and where possible take action about customers complaints and compliments
• To undertake project work & training to develop skils in food production, management & enhancing customer service.
• To take responsibility for the adherence & compliance of all health, safety and food hygenie legislation.
• To report and where possible, to attend to and take all necessary action, statutory and othwewisem in the event of accident, fire,loss,theft,lost property, damage, unfit food or other irregularities and complete the necessary reports
• To assist in providing consultancy on culinary and operations matters for others brands within the Group as and when required

Job Requirements

• At least 5 years experience in Japanese Restaurants, holding a Sous or Head Chef position.
• Proficient in knife skills and presentation.
• In-depth knowledge of handling sushi, sashimi and seasonal ingredients.
• Familiarity with food safety regulations and best practices especially in handling raw fish.
• Familar with cost control, budgeting and inventory management.

Job Responsibilities

• Support the Outlet Manager in the daily operations of the event services department, adhering to the hotel's established policies and controls.
• Supervise the restaurant’s day-to-day activities to ensure smooth and efficient operations.
• Ensure that the outlet brand values and standards are consistently met while achieving profitability goals.
• Assist in overseeing all aspects of the guest dining experience, including quality control, staff management, inventory management, and customer service.
• Coordinate with the kitchen and service staff to ensure timely and accurate order delivery.
• Aid the Outlet Manager in training Captains and Junior Captains to maintain high standards.

Job Requirements

• Minimum 2- year experience in an Food & Beverage establishment.
• Guest oriented and patience.
• Candidates with experience in Hotel Food & Beverage operations will have an added advantage.
• Pleasant disposition with good interpersonal skills.
• Possess with Food Hygiene certificate.
• Able to work in a fast-paced environment.

Position: Sales Executive (Food FMCG)

• 5 days, 8.30am- 5.30pm
• Salary: $3500 -$4200
• Address: Fishery Port Road (Boon Lay Area)

Job Requirements:

• Min. Diploma or related qualifications with at least 2-3 years’ working experience
• With sales experience in foodstuff to restaurants and supermarket

Responsibilities:

• Handling Sales, sales of meats, seafood and processed food items from South East Asia, mainly from Japan, Australia & USA to Singapore supermarkets, restaurants and hotels.
• To develop new account and manage existing account.
• Any other adhoc duties assigned from Manager.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Area Manager - F&B

• Working Day: Mon to Fri
• Location: HQ near Woodlands South
• Salary: Basic $4000 - $4800

JOB REQUIREMENTS:

• With passion in working F&B industry and its operational processes.
• Diploma in F&B, supply chain or related disciplines
• Minimum 5 years’ experience in Food courts operation
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

DUTIES AND RESPONSIBILITIES:

Operations

• Lead a team of Senior / Food court Manager in achieving sales targets and overall performance of outlets
• Provide guidance to Senior / Food court Manager and F&B Supervisor to maintain smooth daily operations of the Food courts and Coffeeshops
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Assist inspectors of relevant authorities/ agencies such as NEA, SFA and Civil Defense during outlet inspection and follow-up actions.
• Liaise with landlords on building matters, joint promotions and events.
• Responsible in marketing of food stalls to tenants and ensure outlet’s prompt collection of rental from tenants
• In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
• Responsible for sourcing qualified tenants / food types to fill up vacant stalls and to ensure that all vacant stalls are filled
• Propose activities according to market needs.
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• Work with Business Development and Project to identify potential new business opportunities, sites, source, build and renovate
• Responsible for the financial and operational performance of the Food court and Coffeeshop of designated area
• Work with senior management and financial team on outlets’ budgets.
• Establish overall business plans and provide regular reports on area performance, sales and financial budget analysis to senior management
• Provide solutions to improve the bottom line to outlet’s Profit and Loss.
• Maintain and improve established quality and service standards
• Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
• Ensure selling prices of stalls according to agreements.
• Assess and provide evaluation of stall tenants' performance.
• Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
• Conduct weekly and monthly outlet’s meeting
• Ensure M&E works according to schedule.

Administration

• Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.
• Handle disciplinary issues, grievances, disputes and work tension among the team.
• Handles the termination procedures as per company’s guideline.
• Effectively communicate company policies and procedures to team members, and stall tenant etc.
• Accountable for outlet float money, petty cash and daily sales collection.
• Responsible for ensuring stall tenants’ daily sales received, are correct and being bank in.
• Timely submission of outlet reports.
• Prepare and submit monthly reports to Senior Management.
• Ensure proper cost control on all expenses according to budget.
• Carry out necessary actions against stall tenants and contractors for non-conformance in service, housekeeping and agreements.
• Any other assigned tasks

ABOUT THE ROLE:

Reporting to the Operations Manager (OM) / General Manager (GM), the role will embark on an exciting journey as part of the Operations Team. In this role, individuals will be provided with opportunities to learn about the management of food courts and coffeeshops.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Oversee food preparation and cooking in restaurants, production kitchen and events, and training of new kitchen staff.

• Preparing meals and food to meet the specifications of guests in a timely manner
• Properly measuring kitchen ingredients and food portions
• Ensuring kitchen staff adhere to set standards, procedures, department rules and sanitation requirements
• Using kitchen knives and equipment such as grills, ovens, steamers and warmers in food preparation
• Managing the kitchen inventory and ensuring supplies are fresh and of high quality
• Ensuring proper food temperatures when cooking and proper storage afterward
• Keeping the workstation and kitchen equipment clean, organized and sanitized
• Taking charge of kitchen opening, closing and other side duties as directed by the Executive Chef

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

• ESSENTIAL DUTIES AND RESPONSIBILITIES
• Sets up station according to restaurant guidelines.
• Prepares all food items as directed in a sanitary and timely manner.
• Follows recipes, portion controls, and presentation specifications as set by the Hotel.
• Restocks all items as needed throughout shift.
• Cleans and maintains station in practicing good safety, sanitation, organizational skills.
• Prepare and accommodate all daily food products and guest requests.
• Has understanding and knowledge to properly use and maintain all equipment in station
• Understanding of professional cooking and knife handling skills.
• Understanding and knowledge of safety, sanitation and food handling procedures.
• Food Hygiene certificate
• SKILLS & ABILITIES
• Must be able to work indoors and be exposed to various environments such as, but not limited to noise, dust and cooking fumes.
• Follow the correct safe manual handling and lifting techniques.
• Ability to move lift, carry, push, pull and place objects by following the correct safe manual handling and lifting techniques with the assistance of a 4 wheel trolley.
• Ability to stand and / or walk for an extended period of time during the shift.
• Ability to work on flexible shift including overnight, weekends and holiday on rotation basis.

We are looking for a individual who is looking to gain experience and exposure with the Finance team in supporting their day to day operations.

What You Will Do

• Assist in performing 3-way matching on the purchase invoices for the Group’s F&B outlets
• Updating the purchasing transaction in the accounting system
• Preparation of monthly payments
• Assist in accounting administration in reviewing expenditure claims from associate
• Ensure accuracy and completeness in Revenue posting to Accounting System
• Assist in verifying sales collection and AR billing for F&B Business
• Other ad hoc from the finance department from time-to-time

What You Will Need

• Currently studying Accounting or Finance or any relevant major
• Candidates who graduated from junior college or polytechnics are welcome to apply
• To state commitment period in your resume
• Able to commit at least 3 to 6 months is preferred
• Committed and motivated individuals who are meticulous and have an eye for detail
• Good communication, analytical and interpersonal skills

If the role excites you, kindly state your commitment period in your resume and apply with us!

We regret that only shortlisted candidates will be notified.

Full-Time Kitchen Crew | U.P $3200 | Multi-Location | Fun working Environment

Welcome all candidates who have passion in F&B to apply with us.

Location
NTU
Paya lebar
Sembawang
NUS

Timing:
10.30am-10pm

Full Time
$2300-$2700 (5days)
$2800-$3200 (6 days)

Jobscope:
-Assist in food preparation
-Preparation work of Kitchen opening and closing operation hours
-Basic housekeeping duties
-Cashiering duties

Interested can SMS/WhatsApp me @ 90688875 With the following detail
Full name:
Staying location:
Commitment period:
Job Title: Kitchen Crew

Nelson phua
Fast Career Recruitment
EA License No: 16C8420 | R23113727

(Food FMCG)

5 days, 8.30am- 5.30pm

Salary: $3500 -$4200

Address: 39 Fishery Port Road, Level 3, Singapore 619745

Responsibilities:

• Handling Sales, sales of meats, seafood and processed food items from South East Asia, mainly from Japan, Australia & USA to Singapore supermarkets, restaurants and hotels.
• To develop new account and manage existing account.
• Any other adhoc duties assigned from Manager.

Job Requirements:

• Min. Diploma or related qualifications with at least 2-3 years’ working experience
• With sales experience in foodstuff to restaurants and supermarket

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

1) Trainee
Salary : $2000

2) Tea Barista - 1-2 Years Experience [Relevant to F&B // Retail ]
Salary : $2500 (Probation) -> After Probation $2700 [ 3 Months Probation]

3) Senior Tea Barista - 1-2 Years [ Relevant Experience to F&B / with managerial level exp ]
Salary : $2800 (Probation) -> After Probation $3000 [ 3 Months Probation ]

• Working Days : 5 Days [ 44 Hours Rostered Schedule ]
• Working Location : Island Wide [ Outlet to be allocated upon interview ]
  *Current store at Orchard, Plaza Sing, Raffles City
• 7 days annual leave
• Training centre at Tai Seng - 3 weeks training with test for all roles

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

This position is responsible to assist and support the restaurant manager in managing and coordinating all operational activities of the restaurant outlet to achieve or exceed financial goals (revenue targets and profitability for the outlet). Ensure guests' and associates' satisfaction by maintaining high service standards established by the hotel.

Roles & Responsibilities:

• Review the logbook daily and prepare reports on special incidents and complaints.
• Assist to oversee the administration of weekly duty rosters.
• Ensure that restaurant operation equipment is in good condition at all times.
• Ensure that the outlet is fully equipped with the necessary supplies at all times.
• Maintain good communication with the kitchen operations team.
• Oversee the reservation system to maximize the outlet’s seating capacity.
• Coordinate with the Chef & F&B department heads on menus and promotions.
• Prepare action plans for promotions and follow-up to ensure the plans are followed.
• Prepare capital expenditures for the restaurant operation.
• Conduct market surveys and competitor analysis.
• Submit monthly forecasts.
• Submit training reports.
• Compile & Record accurate operating equipment inventories.
• Check details of purchase requisitions before approving them.
• Report deficiencies or breakage of operational equipment.
• Monitor slow-moving items and ensures that the Chef is aware of them.
• Monitor proper utilization of supplies.
• Ensure that staff levels are scheduled accordingly.
• Carry out a daily briefing before each operation.
• Ensure hygiene and cleanliness in the restaurant at all times.
• Appraise staff on their work performance annually.
• Delegate specific duties and responsibilities to subordinates.
• Encourage and constantly make an effort to keep staff morale high.
• Recognize and give incentives to deserving staff.
• Arrange staff overtime and compensation.
• Maintain and enhance staff grooming and personal hygiene.
• Give full and active support to the hotel’s environmental management efforts.

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, or equivalent.
• At least 3 Years (s) of working experience in the related field is required for this position.
• Willing to work on rotating shifts, weekends, and public holidays.

Additional Information:

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 10 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

*Terms & Conditions Apply

We regret that only shortlisted applicants will be notified. We thank you for your interest in the position.

• Demonstrate advanced Asian preparation and techniques
• Demonstrate sous vide method (of cooking in which food is vacuum-sealed in a plastic pouch and then placed in a water bath or steam environment)
• Establish relationships for customer confidence
• Facilitate effective communication and engagement at the workplace
• Facilitate effective work teams
• Grind wet flour
• Identify meat and seafood, and their fabrication and utilisation in culinary
• Maintain workplace safety and health policies and procedures
• Manage productivity improvement
• Prepare Indian rice dishes
• Prepare basic Chinese dessert
• Prepare basic Malay desserts
• Prepare pre-mix, frozen and bake-off products
• Solve problems and make decisions at supervisory level
• Supervise quality procedures
• Understand Asian food culture and techniques

Job Responsibilities

• Review and verify invoices and requisitions for accuracy.
• Match invoices with purchase orders and goods received notes.
• Accurately input invoice details into the accounting system.
• Resolve discrepancies between invoices, purchase orders, and deliveries.
• Process payments and perform electronic transfers.
• Build and maintain strong vendor relationships, addressing payment inquiries and resolving issues.
• Keep vendor information updated and accurate in the system.
• Reconcile vendor statements and resolve any differences.
• Perform monthly reconciliations of accounts payable.
• Assist in preparing accruals for month-end closing.
• Maintain organized and complete records of all account's payable transactions.
• Ensure compliance with internal controls, accounting standards, and procedures.
• Ensure correct tax coding and compliance with GST regulations.
• Coordinate with other departments to resolve invoice or payment issues.

Skills and Qualifications

• 2+ years of experience in accounts payable, ideally in the hospitality industry.
• Proficiency in accounting software (e.g., SAP, Oracle, or similar).
• Strong attention to detail and accuracy in financial data processing.
• Excellent organizational and multitasking skills.
• Ability to work under pressure and meet deadlines.
• Solid understanding of accounting principles and relevant regulations.

Reporting to the Director of Food & Beverage, the duties and responsibilities of the Food & Beverage Sales Assistant Manager are as follows:

Duties & Responsibilities

• Responsible for the overall F&B outlets' group booking revenue.
• Drive group booking across all F&B outlets namely Peppermint, Peach Blossoms, Portman’s Bar and Skyline Bar.
• Works closely with the F&B Project Manager on all festive season food and beverage offerings not limited to the following – Chinese New Year, Rice Dumplings/Dragon Boat Festival, Mooncake/Mid-Autumn Festival, Thanksgiving and Christmas.
• Ensures all guest-facing communications are in line with the overall hotel's strategy for financial and operational goals.
• Work closely with the outlet manager to ensure all communication is aligned with customer requests and expectations.
• Analysis of pricing comparison of competitors in the market.
• To prepare and be accountable for profit & loss accounts.
• To carry out all tasks in a reasonable time frame to ensure the smooth running of the areas and restaurant.
• Perform other related duties as assigned by the Management.

Qualification and Experience

• Minimum 2 years of working experience in a similar capacity.
• Driven, self-motivated individual with excellent interpersonal, oral and written communication skills.
• Possesses strong interpersonal and communication skills.
• Good influencing skills and the ability to effectively deal with internal and external customers, some of which will require high levels of patience, tact and diplomacy.
• Ability to generate new business opportunities.
• An excellent team player who is able to work under pressure and meeting tight deadlines.

Additional Information

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 16 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

*Terms & Conditions Apply.

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted applicants will be notified.

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Scope of Position

• Excel in delivering Legendary Quality Experience to all guests while attending to their needs and requests. Provide superb recommendation for wine and dine, entertainment, tourist attractions, airline ticketing, arts and any other information.
• Required to communicate in Japanese with our Japanese-speaking guests.

Duties and Supporting Responsibilities

• Ensure that GSAs/GSEs/HSEs attend to guest’s travel and transport requests accordingly
• Provide Concierge- related trainings to Concierge/Baggage & Front Office Team
• Oversee the whole Concierge Team in the absence of the Assistant Concierge Manager/Concierge Manager
• Ensure that colleagues are well- groomed and arrives for daily duty promptly.
• Coordinates with third-party vendors when necessary
• Do outside errands / taking of guests to destinations (eg clinic /shops etc)
• Well informed on all activities within and outside the hotel
• Manages and ensure that the front driveway is free of traffic congestion and car valet services are of highest standard
• Supervise the Baggage and Doormen Team in ensuring that proper arrival and departure standards are provided to all guests and that VIP guests are assisted
• Maintain complete and readily accessible files and records necessary for effective operations and future references
• Participate and be actively involved in Les Clefs d’Or activities to ensure good connections and network of information are maintained and enhanced
• Update and disseminate information about the Arts, Culture & Entertainment activities, shopping and places of interest in Singapore so as to provide guests with accurate information and capability in securing tickets or admission for guests to these activities
• Address special guest preferences and ensure this information is communicated to be recorded in guest history profiles
• Communicate effectively with Japanese-speaking guests to understand and address their needs.
• Well-versed with Mandarin Oriental Hotel Group goals and information.

Job Requirements

• Presence of Japanese-speaking guests. Proficiency in Japanese is essential.
• Previous experience of Minimum 2 Years in a front office or concierge role is preferred.
• Preferably with experience working in similar capacity and in hotel industry.
• Enjoys working with guests and working in a fast paced environment.
• Candidate must be able to work rotationary shifts, weekends and holidays.

Job Description

• Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations.
• Provide the perfect first impression with a smile and welcome.
• Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage.
• To ensure that guest at every table receives attention and service.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• To collate guests’ feedback and maintain and update the guest history system.
• To prepare a monthly report of guest comments, guest list, and report that assist business decision.
• Have a full understanding of Operating Procedures and their role within these standards.
• Confidently take an order asking all relevant questions linked to the sequence of service.
• Ensure problems are dealt with immediately and proactively with the support of the Outlet Manager

Requirements

• Customer-oriented approach and patience
• Problem-solving and decision making skills
• Hands-on experience in cashier duties
• Excellent people skills
• Responsible and trustworthy
• Attention to cleanliness, hygiene and safety

Job Responsibilities:

• To perform monthly Balance Sheet and Bank reconciliations.
• To verify payment vouchers for accuracy & completeness and ensure supplier reconciliation is performed correctly with no long outstanding invoices.
• To support the Cost Controller in carrying out monthly inventory checks if required.
• To support Cost Control function in the absence of the Cost Controller.
• To assist in the preparation of all financial statements, income statements, forecasts, and budgets.
• Performs any other related duties that may be assigned from time to time by the Finance Manager or the Management.

Requirement:

• 2-3 years of experience in handling GL.

Responsibilities:

Responsible for food preparation and cooking to standard operating procedures;

Ensure smooth operations and allocation of duties within the kitchen;

Ensure that all orders are fulfilled in a timely manner and to expected standards;

Attend to kitchen-related duties stock- checking and inventory and ordering;

Practice and ensure good hygiene and housekeeping standards within the kitchen;

Ensure food is stored, prepare and presented in a safe and hygiene manner;

Uphold high standards of food quality to ensure customer satisfaction.

Requirements

Strong experience in Chinese cuisine including all varieties of noodles and rice

Profound knowledge of different kinds of beverages

Deep knowledge of every aspect of Chinese dishes

Proficient with BBQ and Chinese specialty equipment

Ability to manage numerous tasks, assign responsibilities and display high patience

Able to work night shift and split shift

Able to work ot on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Description:

1. To assist General Manager and oversee all day to day operations, ensuring that restaurant run smoothly.

2. To train, motivate and supervise restaurant staff, ensuring compliance with food health and safety regulations.

3. Providing guests with consistently high-quality dining experience, and develop strategies on how to improve them.

4. To demostrate superior customer service and ability to respond and resolve any customer complaints.

5. Identify methods on lowering wastage and cost, thus improving profits.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Greet and welcome guests promptly in a warm and friendly manner.
• Attend to phone calls using appropriate telephone etiquette.
• Upsell, promote, and ensure that the guest is enjoying their dining experience.
• Ensure guests are serviced within the specified time.
• Set tables according to the type of event and service standards.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverage.
• Check the accuracy of bill/checks before presenting to customer or processing the payment.
• Responsible for clearing, collecting, and returning food and beverage items to the proper area.
• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements if required.
• Complete the daily responsibilities that are set for each shift and closing duties.
• Ensure the cleanliness and organization of work areas, chinaware, silverware, glassware, and that the whole restaurant is always kept presentable.
• Conduct routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Conduct monthly inventory checks on all operating equipment and supplies
• Escalate guests complain to superior if unable to conduct service recovery.
• Assist in training, motivating, directing, and supervising the work performance of the employees in the F&B operations.
• To perform any other duties that may be assigned by the Management.