Total 2,805 F&B / Tourism / Hospitality job vacancies in SG_Ensign_Kallang Place, L7 (Left Wing)

Responsibilities

Manage and oversee the daily operations of the Chinese Restaurant.

Drive revenue, maximise profitability and minimize cost of the restaurant.

Evaluate operations and procedures and suggest improvements to the Director of F&B.

Establish good rapport with guests, handle all guest requests or enquiries, in a prompt, courteous and sincere manner.

Lead the team to achieve a high quality of food and services delivered to guests at all times.

Build a strong working relationship with all team members and help them develop to their maximum potential.

Requirements

Possess at least 5 years’ of managerial experience in a Chinese Restaurant operation

Good command of English and Mandarin (in order to communicate with Mandarin speaking customers)

Possess excellent communication and people management skills

Hospitality Technology and Processes Executive

About us:

Heritage Collection is a homegrown boutique hotel management group which started in 2011. Living up to our namesake, we are dedicated to preserving Singapore’s rich history and culture by making our heritage districts relevant for future generations. For us, relevance is achieved by a pragmatic balance of heritage conservation and innovation.

About this role:

We are seeking a highly motivated Hospitality Technology and Processes Executive to join our team. You do not need to have a background in hospitality but you must at least be interested to learn about the industry. The ideal candidate is someone who is interested in innovation and using technology to help our hotel deliver exceptional guest experiences. If you are a forward-thinker, detail-oriented, and thrive in a fast-paced environment, we want to hear from you!

Your Key Responsibilities:

- Assess, optimize, and implement technology solutions to enhance the guest experience, streamline operations, and improve efficiency within the hospitality industry.

- Analyze existing processes and workflows and identify areas for improvement or automation.

- Collaborate with cross-functional teams to design, develop, and implement innovative solutions, including software and hardware, that support the company's objectives.

- Stay updated on industry trends, emerging technologies, and best practices to ensure the company remains competitive and at the forefront of hospitality technology.

- Train staff on new technology implementations and ensure smooth adoption across all levels of the organization.

- Manage relationships with technology vendors and service providers, negotiating contracts, and ensuring service level agreements are met.

- Lead and participate in the testing, validation, and quality assurance of technology solutions to guarantee they meet the company's standards.

- Maintain detailed records, reports, and documentation related to technology projects and processes.

- Monitor technology-related issues that arise and work with external vendors to achieve a rapid resolution to minimize disruptions.

- Provide regular updates and reports to senior management on the status of technology projects and processes.

Qualifications you need to possess:

- Bachelor's degree in Engineering, Information Technology, or a related field from a recognized university.

- Experience with or willingness to learn about hospitality technology, operations, and processes is an added bonus.

- Ability to learn our hotel’s Property Management Systems (PMS) and other industry- specific software.

- Excellent project management skills with the ability to lead and execute projects.

- Exceptional analytical and problem-solving abilities.

- Ability to present ideas in a systematic and logical manner.

- Ability to work in a fast-paced, team-oriented environment.

Beyond your qualifications, we are looking for:

- Someone with high levels of motivation with even higher levels of integrity.

- Someone who is hungry to learn and humble enough to accept feedback.

- Someone who is resilient when faced with setbacks and challengers.

- Someone who is not looking for work-life balance but work-life integration because you are doing something you are passionate about.

- Someone who believes that their past journey through life and school can be made relevant with a role in our company.

- Someone who embraces change because our company believes that “change is the only constant” in the pursuit of excellence and innovation.

Only shortlisted candidates will be contacted.

Kitchen Helper

• Working days: 1 day off per week
• Working Hours: 12hr (to be discuss)
• Working location: Admiralty Street
• Salary: $2000

Responsibilities:

• Assist in prepares /cutting food ingredients/ cooking (before and during operations).
• Ensures cleanliness of the kitchen and maintains personal hygiene
• Follow other directives as set by the executive chef
• Properly wash and sort soiled dishes.

Requirements:

• Relevant Experience

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Description & Requirements

• Provide excellent Food & Beverage services to the guests according to the standards of the hotel
• Demonstrate thorough knowledge on products, menus and equipment
• Run a given section efficiently and smoothly;
• Monitor the quality and quantity of all food and beverage served​
• Possess GCE ‘N’ Level qualifications and above
• Prior experience in a similar capacity is an advantage
• Good command of spoken and written English
• Service oriented
• Cheerful and pleasant personality
• Able to work on rotating shifts, weekends and public holidays

Job Description:

• Setting up and maintain the Executive Lounge during breakfast buffet, afternoon tea and evening cocktail hours.
• Ensure that all foods and drinks are properly served while maintaining high standards of cleanliness and sanitation.
• Ensure that the Executive Lounge is properly maintained at all times.
• Report and ownership of lounge’s fixtures, wares to ensure tiptop operating condition.
• Report and follow up on any malfunction equipment.
• Manage sufficient and timely requisition of F&B; administrative; operating equipment/fixtures to ensure the lounge is well stocked at all times.
• Handle guest feedback and requests.
• Maintain good guest relations with all guests at all times.
• Knowledge of the daily VIP and lobby movements and requests.
• Responsible for the Guest Experience.
• Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
• Coordinate with Housekeeping to track the readiness of rooms for check-in.Process all types of payment such as room charges, cash, checks, debit, or credit.
• Process all check-outs including resolving any late and disputed charges.
• Complete designated cashier and closing reports in the computer system.
• Assist the Club Manager in managing and training the team members

Requirement:

• At least 3 years of working experience in Front Office and/or Food & Beverage.
• Possesses Operas System knowledge
• Diploma in hospitality management preferred.
• Good communication and interpersonal skills.
• Possess Valid Basic Food Hygiene Certifications

• In charge of broiler station – meat preparations ( doneness )
• Able to perform basic ordering, maintain inventories, invoices
• Able to manage basic staff scheduling & attendance
• Familiar with kitchen recon, line checks, par sheet, temp charts, and wastage sheets
• In charge of all machinery and kitchen equipments
• Must maintain a high level of cleanliness and hygiene
• Must able to follow sanitation practices & follow recipes specifications
• Must be able to read and converse in English
• Experience in western style kitchen (broiler, sides, pantry) is an advantage

At least has 10-12 years restaurant experience in western full-service restaurant kitchen is required.

Assisting Guest Services Manager in managing the hotel call centre (One Connect) daily operations, plays a pivotal role in ensuring smooth operations and exceptional customer service. Supervising and motivating the team, handling escalated customer issues and optimizing One Connect performance to meet or exceed established goals.

Responsibilities:

• Oversee all incoming calls from guests and ensure prompt, courteous and accurate responses to their inquiries, requests and concerns
• Resolve escalated issues efficiently and provide appropriate solutions to ensure guest satisfaction
• Update and conduct daily handover log and briefing to provide and elaborate latest and updated information to the team
• Ensure the team always adhere to company policies, SOPs and acted according to the company code of conducts or employee handbook
• Regularly monitor and respond to guest inquiries received through email, ensuring timely accurate responses. Prioritize urgent matters and delegate tasks within the team to ensure efficient handling of emails
• Conduct regular performance evaluations, providing constructive feedback and recognition for accomplishments
• Develop and deliver comprehensive training programs for One Connect team, focusing on customer service skills, product knowledge, communication techniques, and problem solving abilities. Ensure that the team are equipped with the necessary skills to provide exceptional service to guests
• Provide new hires with on boarding training to familiarize them with One Connect processes, systems and customer service expectations
• Offer ongoing guidance, coaching and support to the team to enhance their performance and identify opportunities for improvement
• Monitor and analyse call centre metrics, such as call volume, average handling time, response time and abandoned rate. Identify trends, implement process improvements and develop strategies to optimize team performance and exceed service level goals
• Fully aware with the Emergency Procedures and One Connect contingency plan in the event of any system down
• Liaise with various hotel areas and departments, including Front Desk, Guest Relations, Concierge & Bell, Reservation, Housekeeping, Food & Beverage, Sales & Catering and others to maintain and to ensure seamless communication and coordination of guests requests and concerns
• To assist with any other duties that may be assigned from time to time by the management

Requirement:

• possess minimum ‘N’ level certification
• Minimum of 2 years of experience in a Call Centre environment, preferably in the hospitality industry
• Previous experience in a leadership or supervisory role within a Call Centre setting
• Able to work rotating shifts including night shift, weekends and/or public holidays
• Experience in handling escalated calls and resolving customer issues effectively
• Familiarity with Call Centre metrics and performance management
• Excellent verbal and written communication skills, with the ability to convey information clearly and concisely
• Strong customer service orientation, with the ability to handle challenging situations with empathy and professionalism
• Excellent organizational and multitasking abilities with attention to details
• Able to work under stress and fast paced environment

Responsibilities:

• Act in command in the absence of Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

Responsibilities:

• Act in command in the absence of Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Responsible for night audit procedure and reports as well as update of DM logs.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

Handle overall Outlet kitchen operation, ensuring both smooth and prompt service to guests at all times. • Work in all areas of food preparation, as and when directed. • Prepare daily food requisitions as per the menue and ensure food hygiene, quality and its presentation. • Prepare Tandoor and curry items, ensure safe and efficient operation. • Prepare ingredients and Indian Sweets as per the requirements. • Planning, organizing and supervising all sections the kitchen. • Demonstrate and maintain at all times a professional behavior and positive attitude. • Keep a sanitized/hygienic and orderly environment in the kitchen. Ensures compliance with food handling and sanitation standards. • Ensures compliance with all applicable laws and regulations. • Follows proper handling and right temperature of all food products. • Operates and maintains all department equipment and reports malfunctions. • Checks the quality of raw and cooked food products to ensure that standards are met. • Monitor stock and place orders • Independent, able to work under minimum supervision and Team player.

Based at PARKROYAL COLLECTION Pickering, Singapore, we are looking for a passionate and energetic individual to join us as an Assistant Banquet Manager!

We will need this talented indiviual to:

• Provide full support to the Senior Banquet Manager in ensuring the smooth and efficient operation of Banquet Services and day-to-day operations in accordance to the established Standard of Operating Procedures
• Plan duty roster, engage part-timers and ensure that they are deployed according to function needs.
• Work closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Ensure that all team leaders deliver and provide exceptional guest service at all times
• Establish a rapport with guests to maintain a good customer relationship
• Ensure a high level of excellent service which meets the demands and expectations to all guests and internal customers
• Undertake any other task / duty / assignment that may be assigned by the Senior Banquet Manager and/or the management.

Talent Profile

• A current Assistant Manager / Banquet Manager with 3 years or more experience in managing a Banquet or large Chinese restaurant operation in a local five-star hotel of a similar capacity
• Minimum “O” level or Diploma from a recognized hospitality / tertiary institution
• Be willing to work weekends and public holidays
• High flexibility and adaptability
• Computer skills in Word and Excel would be essential

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: 11am - 9pm
Working Location: Nearby Maxwell / Outram Park MRT
Salary: $3000 to $ 3500

Job Overview

We are looking for a professional Chef de Partie to amaze the patrons of our establishment with excellent cooking and baking skills according to the executive chef’s recipes and specifications. Your work will be an important factor to our client’s contentment. The goal is to expand our clientele and reputation to ensure our long-term success.

Job Responsibilities:

As a Chef De Partie, the incumbent will be working closely with the Executive Chef in contributing towards the delivery of quality food to all guests at a consistent level while demonstrating an understanding of food hygiene and safety in the kitchen to set a good example for all junior chefs in the kitchen. The top priority of the Chef De Partie is to ensure that all good production is achieved on a satisfactory level or beyond the service standards. The incumbent must assist the Chef in exercising cost controlling to minimise wastage and spoilage of kitchen resources. The Chef De Partie must demonstrate and practice high levels of working hygiene and safety in the kitchen at all times. To be successful in this role you must possess:

A) Leadership & People Management:

• Assist senior chefs as well as train and lead junior chefs

B ) Culinary Excellence

• Assist the Chef De Cuisine and Executive Chef
• Proper production and presentation of food items

C) Risk Management

• Assist in ensuring all chefs of the team are in line with the restaurant’s risk aversion program

D) Other Roles and Responsibilities

• Any other duties, roles and responsibilities that may be assigned from time to time by the Chef De Cuisine and Executive Chef

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Location: Chin Swee Rd (near Chinatown MRT)
• Working Days: 5 days (8 hrs/day including 45 mins break)
• Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am
• Salary: $2200 - $2500

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Training provided

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsible for the process of planning, organizing, recruiting (together with management), executing, controlling and innovating. To be responsible for the preparation of food, directing and training of colleagues in accordance with the established international standard of presentation and quality, resulting in a profitable operation and cost margin and acceptable by the management, while achieving guests’ satisfaction.

Operations

• In charge of Banquet Kitchen in the absence of the Executive Chef.
• Meets daily with Executive Chef to communicate daily operational challenges & successes.
• Conducts daily shift briefings to kitchen colleagues in absence of Executive Chef.
• Attends daily Food & Beverage briefing.
• Promotes a Fun/ Professional and Disciplined work environment.
• Supports / Coaches / Leads & Motivates kitchen colleagues & managers.
• Actively shares ideas, opinions & suggestions in weekly Chef meeting.
• Ensures all kitchen colleagues & managers are aware of standards & expectations.

Management

• Ensures proper weekly & annual vacation scheduling of all kitchen colleagues while maintaining the hotel’s quality standards.
• Ensures proper hygiene performed and promotes health and safety at all times.
• Ensures all grooming, spot check and temperature control sheets are filled as required.
• Completes probationary & annual reviews of kitchen managers as required.
• Conducts daily walk through to ensure proper cleanliness follow – up.
• Ensures consistency on the job training sessions for culinary colleagues & managers are maintained.
• Liaison daily with Outlet Managers & Sous Chefs to keep open lines of communication & guest feedback.
• Strives to improve all food preparations, presentations & menu selections.
• Creates all food menus for banquet, in-room dining and outlets.
• Completes daily market lists to ensure quality food ordering while maintaining budgeted costs.
• Meets with Receiving and Cost Controller to ensure quality & par levels are maintained.
• Ensures all Outlets, banquet, Meeting Rooms food quality & setups exceed company standards.
• Interacts closely with Catering Sales department to assist in function food coordination while meeting with clients.
• Ensures all VIP visits are handled and prioritized properly.
• Actively involve in menu creation and engineering for both F&B outlet and banquet functions.
• Works with all Outlet managers to create innovative & successful promotional ideas.
• Performs any other reasonable duties as required by the management.

Requirement:

• Minimum diploma in Culinary Art or equivalent.
• Minimum of 10 years of relevant experience in Banquet Kitchen. Experience in the hospitality industry will be an advantage.
• Proficient in Microsoft Office and Outlook.
• Good communications skills
• Ability to work under pressure and in fast paced environment
• Passionate and enthusiastic with a positive ‘can-do’ attitude.
• Customer service focus
• High level of flexibility and adaptability
• Able to lead and manage a team
• Strong Team Player

• Responsible for effective implementation of the plant’s Food Safety (ISO 22000), Quality (ISO 9001), HACCP, Organic, and Halal Management Systems and its PRP prerequisite programs, certified by 3rd party certification bodies.
• Liaise with government agencies / certification bodies (SFA, HPB, MUIS) on all matters on product registration or plant certification information.
• Carry out internal audit activities, to verify operation activities meet HACCP, GMP, hygiene / sanitary, ISO 22000 and ISO 9001 requirement periodically.

Requirements:

• Diploma in Food Technology or equivalent
• At least 2 years of QA/QC experience in relevant industry
• Familiar with ISO standards for Quality and Food Safety, ie QMS 9001, FSMS 22000, HACCP, PRPs e.g. 5S, GMP.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Events Executive

• Working Day: 5.5 days (Sat half day)
• Working Hours: 44 hours weekly (office hours)
• Location: Boon Lay Wy

Job Scope

• Close & manage accounts
• Correspond with clients & internal departments
• Plan events & procure necessities from vendors
• Event logistics preparation & inventory management
• Event set up & recovery
• Coordinate & execute event on-site
• Brief & manage part-timers
• Administrative duties & other matters required

Requirements

• At least 1 year of relevant events experience preferred
• Able to handle alcohol products & various brands concurrently
• Comfortable with hands-on working environment (involves physical work, conducting outdoor events, event set-up and tear-down etc)
• Proficient in Microsoft Office & Google workspace etc

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Responsibilities:

• Verify room status on morning report; report discrepancy of rooms; prioritize and update status of checkout rooms.
• Prepare and distribute assignment sheets to assigned staff and review priorities.
• Ensure that cleanliness and condition of each area meets designated standards. Directly contact respective personnel and relay any deficiencies to be corrected.​
• Inspect supply levels, cleanliness and organization of floor closets. Assign designated personnel to rectify any deficiencies​.
• Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• Carry out other tasks as assigned by the supervisor

Requirements:

• Minimum N or O level qualifications
• Minimum two years experience in a similar role in the 5-star hotel
• A proven track record of maintaining superior standards of hotel cleanliness in a previous position or hotel
• Able to work on rotating shift, public holidays and/or weekends
• Meticulous and has an eye for details

Responsibilities

• Assist the Front Office Manager in supervising and controlling the Front Desk operations and carry out all guest service duties
• Ensure there is sufficient stock of Front Desk supplies on a weekly basis
• Help in Room Controlling and assigning of rooms for day arrival as per guest preferences
• Coordinate with Housekeeping to ensure rooms block are clean for groups check-in
• Perform duties of Hotel Ambassadors whenever needed such as assisting in checking in and out
• Be able to conduct daily briefings and/or training when needed to Hotel Ambassadors
• Be aware of all VIP arrivals and departures, especially corporate guests
• To undertake any other reasonable assignment by the Front Office Manager, as and when required

Requirements

• Minimum of 2 years of experience as a Guest Service Agent with good knowledge of Opera system
• Min GCE ‘O’ or ‘N’ level and some supervisory skills.
• High level of flexibility and adaptability
• Basic English language proficiency
• Able to work on rotating shifts, weekends and Public Holidays

*We regret to inform you only shortlisted candidates will be notified

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: 11am - 9pm
Working Location: Maxwell
Salary: Up to $ 2800

Job Responsibilities:

• Assisting and taking instructions from the Chef de Partie
• Gathering and accurately measuring all meal ingredients
• Washing, peeling and chopping vegetables and fruits
• Cutting and seasoning different meats
• Preparing basic dishes such as salads and sauces
• Keeping a track of the inventory supplies
• Ensuring that the food items are stocked properly in refrigerators and freezers
• Maintaining proper hygiene standards and ensuring that the workstation always remains clean
• Plating various meal items
• Accepting deliveries of food items and maintaining a stock record of the same
• Disposing spoiled food items and expired products

Requirements

• High School Diploma or a bachelor’s degree in Culinary Arts
• Proven work experience as a Commis Chef, Chef, Prep Cook , or a similar role in the hospitality industry
• Experience in MICHELIN and / or fine dining restaurants are highly advantageous
• Complete knowledge of the industry’s best practices, hygiene, and safety standards
• Familiarity with various food preparation techniques and kitchen equipment
• Excellent hygiene standards and have a valid Food Hygiene certificate
• Ability to work at flexible hours and on weekends

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

We are looking for Demi Chef specializing in Pastry, Petit Fours and assisting with buffet line.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Responsible for the preparation and checking of food according to the Standard Operation Procedure, as well as assisting the Sous Chef wherever possible
• To prepare and submit all food requisitions and transfers to the Sous Chef to ensure proper controls
• To train and motivate subordinates while maintaining communication between teammates
• To co-ordinate with the stewarding department for day to day operational requirements and cleanliness
• Has to be always well prepared and knowledgeable about all recipes, presentations and taste of dishes established by hotel policy
• Checks the quality of raw materials in his assigned areas, as well as their storage, handling and usage
• Conducts training on all related food preparations, hygiene and grooming standards in conjunction with the Sous Chef
• Keep the Sous Chef informed about all aspects of assigned section, including equipment, working environment, colleagues problem and departmental relations
• Attends kitchen meetings in absence of the Sous Chef and counsels team mate if necessary
• To ensure that all kitchen Mise en Place is prepared according to production plan
• Assists Sous Chef in creating and developing new dishes and recipes by keeping up with the latest market trends
• To carry out checks of all refrigerator and freezer at least twice daily, for proper functioning and cleanliness
• To ensure constant rotation of all stocks in the kitchen
• To ensure highest standards of hygiene are always adhered to throughout Food preparation
• Responsible for the cleanliness of respective section
• Ensure all equipment is being maintained and cleaned regularly
• Always keep work stations clean, tidy and clear of obstructions
• Ensure Mise en Place is always done according to SOP and meets with Sous Chef daily to plan daily Food & Beverage activities
• Assist in other food production areas as and when required
• Actively participate in all training activities
• Ensure full co-operation and good relationship with all other service colleagues and departments
• Participate and serve guests during outside catering as and when assigned
• To perform any other duties that may be assigned by the Management

SUMMARY:

· The F&B Captain is someone who is passionate about food and customer service. They are a problem solver with strong work ethic and leadership skills. The F&B Captain understands that customer satisfaction always takes priority but efficient restaurant & bar operations make it possible.

· Under the guidance of the F&B Executive and Assistant Manager, the position assists in the day-to-day running of all F&B outlets.

· Responsible for the operation, management, supervision, training and overall performance of the outlet taking into consideration revenue, guest satisfaction, and maximization of the profit. Service is to be carried out systematically and uniformly in compliance to standards set by the property.

· Supervising the day to day activities like guest relations management and general administration.

DUTIES & RESPONSIBILITIES:

· To be responsible for operating F&B outlets as assigned and recommend food and beverage service standards and follow on policies & procedures of the property.

· To organize, develop, operate, and administer the food and beverage pre-determined service area that has been assigned.

· To ensure that all the associates in the outlet are fully aware of the F&B policies & procedures by reviewing them on a monthly basis.

· To inspect all outlets’ equipment continuously and keep them well maintained to ensure proper functioning.

· To develop and implement training programs and conduct training sessions with all Bar/Restaurant personnel at least once a week.

· To impart knowledge to junior level staff in all respects and enhance the quality of service and upsell.

· Filling in for absent staff as needed

· To ensure that there is no pilferage by the junior staff.

· To create a sound and strong working relationship with all associates and help to develop their maximum potential.

· To ensure that all employees in direct guest contact have full knowledge of the menus as well as beverages, cocktails and specialty drinks.

· Any other duties as directed.

• Help in the preparation and design of all food and drinks menus
• Produce high quality plates both design and taste wise
• Ensure that the kitchen operates in a timely way that meets our quality standards
• Fill in for the Executive Chef in planning and directing food preparation when necessary
• Resourcefully solve any issues that arise and seize control of any problematic situation
• Manage and train kitchen staff, establish working schedule and assess staff’s performance
• Order supplies to stock inventory appropriately
• Comply with and enforce sanitation regulations and safety standards
• Maintain a positive and professional approach with coworkers and customers

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

West / FMCG FOOD + AWS + VB

Mon - Fri 9 am - 6 pm

Job Descriptions:

• Management of Goods Procurement
• Regularly review cost-cutting opportunities and ensure prices for goods align with relevant market rates, efficiently sourced, and procured in a manner that creates the best value for the business.
• Lead accurate demand forecasts with sales and marketing by effectively monitoring and communicating forecasts, changes, inventory estimates, supply situations, business risks, opportunities, and mitigation plans.
• Identify and analyze sales trends and influencing variables and incorporate the analysis into forecasting and inventory planning.
• Strategic Sourcing
• Build effective relationships with key suppliers for all food/beverage raw materials, ingredients & packaging to meet business demands.
• Collaborate with the Sales and Marketing Team to develop and implement short-term and long-term strategic initiatives that enable the business to achieve its growth and profitability objectives.
• Policies, SOPs, Business Systems
• Collaborate with the Finance team to ensure procurement management aligns with corporate standards.
• Maintain knowledge of Import/Export regulations and ensure compliance with the regulations.

Job Requirements:

• Minimum Diploma in Business or another relevant field of study
• Minimum 3 years of work experience in purchasing, ideally in FMCG, preferably in meat and cheese sourcing/purchasing.
• Proven track record of managing a significant cost of goods with a strong motivation to deliver cost savings.
• Strong leadership skills to manage suppliers with good decision-making and multitasking abilities.
• Strong business acumen, an open-minded approach, and the ability to effectively manage relationships throughout the organization, along with supplier relationship management skills.