Total 1,363 F&B / Tourism / Hospitality job vacancies in SIN01 - Singapore- Tuas West Ave (SIN01)

Responsibilities:

Responsible for all areas relating to financial reporting.

• This position will be responsible for developing and maintaining accounting principles,
• Practices and procedures to ensure accurate and timely financial statements.
• Supervises the group of accounting staffs and is responsible for managing the team to ensure that work is properly allocated and completed in a timely and accurate manner.
• Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.
• Provide training to new and existing staff as needed.
• Handle personnel issues relating to staff conflicts, absenteeism, performance issues, etc.
• Work with each direct report to establish goals and objectives for each year and monitor and advise on the progress to enhance the professional development of staff.

Requirements:-

• Degree in Accounting / Financial Accounting with 10 years in similar capacity preferred
• Strong in Financial analyzing and reports
• Strong leadership and problem-solving skills
• Possess good analytical, communication and interpersonal skills, as well as ability to multi-task
• Possess strong work ethics, good initiatives, and a process-improvement mindset
• Hands-on and self-motivated team-player
• Ability to work in a dynamic and fast-paced environment, to perform the core job duties accurately and to prioritize and deliver within tight deadlines

The Chef De Partie ensures smooth running services and a high standard of production by managing his/her section, works autonomously to produce dishes in compliance with cooking instructions. He/she supervises cooks and leading Cooks, ensuring all culinary standards as set by the hotel and regulated by local authorities are observed by the culinary team in their sections. He/she is responsible for the organization, coordination, and service for one area of the kitchen

Operations

• Products and presents the dishes for the section in line with the cooking instructions and processes defined

by the hotel and brand

• Ensure personal cleanliness and proper deportment of all team members

• Ensures that dishes are well presented, of a high standard and at the right temperature

• Prepare and ensures availability of mis en place as required

• Organises his/her work and timing to suit fluctuations in guest numbers, special events and particular guests

• Work closely with Executive Steward in maintaining the cleanliness of the kitchen areas

• Ensure all equipment is maintained, serviced and cleaned. Report any problems to the Chef De Cuisine

• Design and produce printing artworks/FA according to customers’ requirement using AI and photoshop
• Liaise and co-ordinate with customers and sales team for artwork approval
• Perform quality check on print result for ink density and accuracy of design according to customers’ requirement
• Prepare, check and liaise with suppliers on printing tooling approval
• Create digital marketing contents and handle social media/digital platform
• Handle telephone calls and emails
• Provide administrative support to sales team inclusive of preparing sales quotation, issuing of job sheet, etc and filing of documents

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have at least 3 years of relevant experience in Travel & Tourism, Tourism or Hospitality Analytics, Leisure & Resort Management, Online Travel Agency or ticketing systems, Tourism Digital Transformation, Business Administration, Behavioural Insights, Experiential Marketing, MICE, Business or Market Intelligence, Social Media Strategy and/or Technology related areas. You should be able to teach in at least 2 or more of the following:

1) Customer Service & Relationship Management

2) Destination Geography

3) Reservation & Ticketing

4) Tour Planning & Operations

5) Attractions Operations

6) Clubs and Resorts Services

7) Data Analytics

8) New Media Marketing

9) Market & Artificial Intelligence

Candidates with relevant training and good presentation skills are preferred.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

Join chef-owner Andrew Walsh on a journey through his Irish heritage with Nua Irish cuisine at CURE. Representing his take on the evolution of Irish cuisine, the name takes inspiration from the double meaning of the word nua: Old Gaelic for Irish and modern Irish for new. Expert;y showcasing of the Celtic nation’s produce and culinary influences.

We are now expanding our team and are looking for a captain to join our enthusiastic and passionate team at the 1 Michelin starred CURE Restaurant.

The successful candidate:

• Has at least 2 years of experience within a Michelin star environment or fine dining environment.
• Will be expected to provide the highest levels of service to our guests and gain extensive knowledge of our food and drink menu.
• Has excellent communication skills and enthusiasm for delivering first class service and a willingness to learn are essential in this role.
• Is a team player and assist throughout the restaurant by ensuring that every opportunity to give high-quality service is completed. Teamwork is essential and required by all our staff.

Our goal is to collaborate with talented Restaurant Professionals and offer opportunities to learn and grow within the profession.

Join us and be part of our Front of house team.

Benefits & Compensations

- Annual Leave: 12 days - 18days. For every additional 12 months of continuous service, additional 1 more day of paid leave will be credited up to 21 days max.

- Public Holidays: 1 day’s basic pay and travel (if applicable) on official public holidays.

- Other Leave Types:

Outpatient sick / Hospitalisation leave / Maternity/ Childcare/ Paternity leave / Marriage leave / Compassionate leave

- Staff meal is provided by the restaurant

- Transportation is provided after 11.30PM

• Conduct external audits and training in accordance with ISO 22000, FSSC 22000, SS444, SS590, HACCP standards.
• Assist in promoting certification services and support client management.

Specific requirements:

• Responsible for audit planning, proper execution of external audits, compliance and system reviews.
• Carry out and lead food-related audits for companies in various industries in accordance with ISO 22000, FSSC 22000, SS444, SS590 and HACCP standards.
• Conduct training under his/her specialised field.
• Develop strong working relationships with clients.
• Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the company’s quality, client service, people and financial objectives.
• Assist in promoting certification services and support client management.

Requirements:

• Possess 3 to 5 years of external audit experience in the food or related industry including at least 2 years in quality assurance or food safety functions in food production, manufacturing, retailing, inspection, enforcement or the equivalent.
• Degree in Food-related, Bio-Science or related disciplines.
• 3 to 5 years’ experience in R&D, Manufacturing and/or QA in relevant industries.
• Added advantage to have knowledge of relevant Food Regulatory requirement.
• Added advantage to have a recognised FSSC 22000 Lead Auditor Course and 2 days HACCP course with exam.
• Familiar with regulatory and reporting requirements.
• Ability to work independently, communicate effectively and possess strong interpersonal skills.
• Develop and maintain productive working relationships with clients.

• Handle AR / AP & Full set of accounts
• Follow up payment status with customers
• Ensure receipts and payments are processed accurately
• Prepare monthly debtors and creditors reconciliations
• Incharge of assets control and movement record
• Prepare management reports
• Prepare and support yearly account audit preparation
• Perform ad-hoc admin duties assigned

Job Description

-Responsible for production of all products within the company.

- Oversees the coordination and management of effective and efficient resource allocation and cost through multi – skilling and multi- tasking and ensuring its profitability.

- Expected to uphold high standards of hygiene and food safety at all times

- Conduct checks to minimize any wastage and spoilage. Prepare a recommendation plan to reduce the occurrence.

- Conduct audit check on the production process to ensure proper cleaning, cutting , disjoining , boning and trimming of beef, veal , pork , chicken and turkey are carried out.

- Conduct random check on ingredients / raw products received from suppliers to ensure that the received products meet the minimum requirements in quality and temperature as per regulations.

- Ensure proper handling, cleanliness and maintenance of the butchery, cold rooms, materials and equipment .

- Ensure that all associates adhere to hygiene policy and standards the relevant regulatory authorities set and HACCP guidelines.

- Work with QC team and Purchaser in selection of raw materials from suppliers

- Work with Purchaser to monitor the monthly inventory record to ensure that it is accurately maintained and reported .

- Review processes with QC team and purchaser to ensure continuous improvement

- Quality assessment of in-process and finished products

- Record and document recipes and food preparation for future reference and for use to train and transfer knowledge to the team .

Job Requirement

- Preferable ten (10) years of working with Ham, sausages and marinated products ( pork & chicken ) and working exposure in Asian countries

- Competent working knowledge and experience in the HACCP program

- Experience managing a large ham and sausages production facility

- Solid knowledge and skills in ham and sausages production processes and recipe

Job Description

• Lead an operation team in daily food preparation and ready meal production
• Translate new customer requirement to product designs and specifications
• Develop processes to produce required quality products
• Plan production to ensure customer demands are met
• Innovate processes to improve productivity and outputs
• Others ad hoc duties as assigned

Qualification

• Degree or Diploma in Food Technology or equivalent
• Min 3 years working experience in food manufacturing industries or industrial central kitchen
• In-depth understanding of food technologies and large scale processing equipment
• Good communication and writing skills for idea presentation and document preparation

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have at least 3 years of experience preferably in the hospitality/service industry. You should be able to teach in at least 3 or more of the following :

- Financial Accounting

- Managerial Accounting

- Data Analytics

- Marketing

- F&B Operations

- Housekeeping

- Communication

- Computational Analysis

- Mathematics

- Human Resource

- Organisation Behaviour

- Entrepreneurship

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.
 

1. Fulfillment and packing of orders

2. Picking of Customers Orders for Shipping, Wholesale, Hotels, Retails and Ecommerce

3. Assist in Warehouse Management and Storage

4. Transfer to stock

5. Assist in Inventory update

6. Good at mathematics calculation

7. Physically Fit

If you are interested in working for a few hours during the time when your children are at school or during the vacation period, please feel free to contact us as working hours can be adjusted accordingly. We welcome applicants who are looking for flexible part-time shifts.

Waiter / Waitress (Immediate Hiring)

$12-15 for Waiter / Waitress (Immediate Hiring)

$13-15 for Kitchen Assistant (dishwasher)

Responsibilities:

Responsible to promote and ensure guest satisfaction, maintaining a cleanliness and hygiene work environment.

Taking food orders and serving the customers

To provide kind F&B service to guests

Respond promptly to customer inquiries

Ensure the outlet is kept clean and tidy at all times

Manage outlet inventory levels

Any other duties assigned by the Manager and or/Supervisor

Weekend Lunch

Weekdays(Friday/Saturday) Dinner

Requirements:

Opening Hours: 11:30-10:30 (2:30-4:30 staff break time)

2 pm is the last order for Lunch

9 pm is the last order for Dinner

Mon-Sat, Closed on Every Sunday

Staff meals (not included) & Uniform provided

Time and Days are able to discuss

Additionally, if you are seeking exciting work experiences, excellent opportunities to learn and grow, and have previous F&B work experience, we encourage you to get in touch.

Part-Time Shifts:

Lunch time: 10:00am to 2:00pm ( 4 hours )

Dinner time: 5pm to 9pm ( 4 hours )

Exciting Work Experiences

Excellent Opportunities to Learn & Grow

Please feel free to contact (whatsapp 9395 1223) us for further information.

The position is responsible in maintaining the cleanliness and quality of all food and beverage, kitchen equipment and kitchen area. This will allows all guests to enjoy a safe and wonderful dining experience with kitchen hygiene standards being met.

Primary Responsibilities  

Maintains The Cleanliness And Quality Of F&B And Kitchen Operation Equipment

• Efficiency of work in washing dishes and kitchen equipment.
• Takes ownership of all OE, kitchen and hotel equipment.
• Soaking of OE weekly.

Maintains The Cleanliness And Safety Of The Kitchen

• Maintains kitchen floor to be clean and dry at all times.
• Efficiency of work in cleanliness and safety – dish washer machine.
• Sanitation of all OE is critical according to the kitchen’s hygiene standard.

Works As Part Of The Culinary (Stewarding Team)

• Positive work attitude.
• Team player.
• Good personal hygiene practice.
• Be part of the recycle team.
• Offers support when situation require.
• Competency in the yearly internal and external hygiene audit (departmental goal).

Involvement In Wider Job Function Relationships

• To be active in learning to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guidelines.
• Understands emergency procedure and health and safety requirement.
• Maintains collaborative working relationships between colleague and supervisor / manager.
• Performs any other duties and responsibilities that may be assigned.

About the job

Reporting to the IKEA Restaurant Manager and Team Leaders, you support the daily operations of IKEA Tampines Restaurant by providing excellent customer services and housekeeping in the work area.

Your assignment

• You adhere to existing operating procedures and ensure high levels of Quality, Service and Cleanliness (Q.S.C.) in your work area.
• You provide customers with a clean dining environment by cleaning the areas and tables and clearing of food wastage
• You render accurate cash registry of sales transactions when required.
• You check for stock inventory and ensure accuracy of stock inventories
• You take customers order in the Q and serve them the food
• You ensure conformance to Food Safety and Hygiene practices, actively practice First-In-First-Out (FIFO) in all products to ensure proper rotation of freshness and quality in the area of food preparation
• You execute store operations and do your part to ensure operations are in line with the Functional Commercial Review Standards

Your profile

• You are a team-player, customer-service oriented and enjoying working in a fast-paced Food & Beverages environment
• You are comfortable to handle basic food preparation, maintain cleanliness of the restaurant and work area and cover cashiering duties.
• You are physically fit to with stand prolong hours of standing in view of the business needs.
• High level of personal grooming and hygiene are to be maintained at all times.
• You are able to commit to working on weekends and public holidays, inclusive of both AM & PM shifts

The position is responsible for ensuring the ongoing impeccable cleanliness and organisation of public spaces and facilities in accordance with established standards of the hotel. He/she needs to maintain the impeccable cleanliness in his/her area of responsibility as per hotel standards related to the nightly deep cleaning by outside companies as per contractual agreement in public spaces and back-of-house areas.

Primary Responsibilities

Supervises The Daily Housekeeping Operations For Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP events.
• Monitors the smooth operations of public area team by ensuring all tasks are completed in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of public area operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.
• Possesses good knowledge with cleaning techniques and use of necessary equipment to perform deep cleaning around the public areas.

• Communicates verbally and in writing to the morning manager all relevant occurrences or problems encountered related to the hotel’s or the department’s function.

Provides An Experience That Meets Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Supervision Of The Housekeeping Team

• Leads the Public Area Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He/she will focus on the well-being, safety, training and development needs of colleagues.
• Plans for a 24-hours shift coverage of the Public Area team and is able to personally cover any role or duty in their absence.
• Oversees the provision of cleaning supplies, cleaning equipment, linen and chemicals.

Involvement As A Member Of The Housekeeping And Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Undertakes any reasonable tasks and secondary duties as assigned by the Housekeeping Manager.
• Performs any other duties and responsibilities that may be assigned.

The Housekeeping Attendant (Rooms) is responsible for the immaculate upkeep and cleanliness of all the suites and work areas in their assigned sections.

Primary Responsibilities

Upkeeping the Comfort and cleanliness of suites

• Promotes a positive and inviting image of Raffles Hotel Singapore by ensuring all suites and assigned sections are immaculately clean and comfortable.
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Creates a welcoming room experience that meets residents’ expectations

• Ensures residents receive the experience as detailed in brand SOP, Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Observes and anticipates resident’s needs in a discreet and non-intrusive manner, offering prompt, efficient and personalised service to our residents.
• Ensures observed preferences of residents are communicated with the Assistant Manager for follow up and recording in guest profile.
• Reports and hands over lost and found articles to the Housekeeping office immediately.

Involvement as a member of both the Housekeeping and Hotel Team  

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Shows care for assigned work areas by organising and maintaining the pantries and work areas in pristine condition throughout and at the end of shift. Ensures that all equipment used is clean and kept in good working condition at all times.
• Ability to organise own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Undertakes and performs any additional duties as assigned by Managers.
• Attends and contributes to colleague meeting and any other related activities.

The Spa Concierge is responsible for the management of appointment bookings, data collection, consolidate reports and generate sales opportunities through a variety of techniques.  This position is expected to maintain guests’ confidentiality and adhere to the PDPA (Personal Data Protection Act) policy.

Primary Responsibilities

Sales and guest experience

• Generates appointments from calling list.
• Has full knowledge and understanding of Raffles Spa products, services and extraordinary guest experience.
• Performs pre-consultation for all first time and regular guests.
• Executes sales, service and guest experience initiatives at the Raffles Spa.
• Meets and exceeds assigned goals; guest experience and reputation, sales and service, revenue and productivity.
• Attends scheduled meeting, training, educational sessions.
• Reviews guest feedback daily.
• Escalates any billing or service issues.
• Updates guest profile and treatment redemption record promptly and accurately.
• Adheres to the Code of Business Conduct.

Product Quality and Knowledge of Work

• Maintains complete knowledge of all spa features/services, hours of operation, spa products, current spa promotions and activities.
• Keeps guests updated on currently available promotions and discounts in services offered in Raffles Spa.
• Processes payments from guests for services ordered from Raffles Spa.
• Ensures all information and personal data provided by guests are kept strictly confidential.

Administrative duties and inventory management

• Performs light administrative and clerical duties such as updating guest profile, updating treatment usage in the system, sales report, filing and data entry.
• Assists Director of Raffles Spa in maintaining a good level of spa collaterals and printing materials such as guest profile folder and consultation cards.

General Housekeeping and Maintenance

• Ensures general cleanliness of the reception area, lounge and retail area.
• Ensures diffuser burner is lit at all times at the reception, lounge and retail area.
• Replenishes all writing materials and marketing collaterals at the reception.
• Reports to Director of Raffles Spa on any defects of spa facilities and equipment.

Training

• Attends all training courses deemed necessary, and adheres to training set by Director of Raffles Spa.
• Fulfills all scheduled theory and practical training requirements.

The Spa Therapist is responsible for retailing and delivering a variety of spa and aesthetic products and services such as body treatments, massages, facials, waxing, manicure /pedicure in a safe and professional manner.   The Spa Therapist will maintain the equipment, inventory of products, treatment tools and supplies, acknowledging and responding to relevant guest queries, needs and expectations.

Primary Responsibilities
Product Quality and Knowledge of Work

• Delivers outstanding body/face treatments consistently in accordance to service standards.
• Performs professional technical pre-consultation, to recommend suitable treatments in accordance to the guest’s needs and concerns.
• Provides clear and concise treatment introduction and product benefits to the guest.
• Responsible for recording and updating guest’s profile such as post treatment analysis, product and treatment purchase and any other relevant information, together with the Sales Team, to ensure personalised service and maximise potential sales opportunity.
• Proficient in body/face care product(s) brand knowledge, body/face care expertise, knowledge of both professional and retail products.
• Well-versed in general anatomy & physiology/ skin knowledge such as skin structure and common skin diseases.
• Strong knowledge in professional product, retail product and treatment knowledge to drive treatment-product link selling.

Retail Sales

• Maintains long-term relationship with guest, shows genuine care and concern for their needs through relevant link-selling and effective home care advice after each treatment.
• Able to upsell treatments and perform home-care product retail during post treatment.

Training

• Attends all training courses deemed necessary and adhere to training set by the Director of Raffles Spa.
• Fulfills all scheduled theory and practical training requirements.

General Housekeeping and Maintenance

• Maintains all spa treatment rooms in accordance to the Health and Safety standards.
• Reports any electrical faults and visibly unsightly defects.
• Discharges professional treatment room setting, care for equipment and maintain overall treatment room sanitation.
• Sets treatment room professionally before and after each treatment, in accordance to standard treatment room setting protocol provided.
• Applies treatment room housekeeping/presentation checklist before and after each treatment.
• Ensures the towel and linen in the treatment room is adequately replenished for the day and stored as per Standard Operating Procedure.
• Ensures general cleanliness of the treatment room, pantry & public area.
• Ensures cleanliness of the preparation room is maintained at all times.

The Mixologist is the backbone of the bar operation. They will lead the outlet’s personality and soul. The Mixologist is to assist the Head Bartender where needed in all aspects of the operation. The Mixologist will supervise team members through proactive, interactive and reactive leadership, allowing each member of the team to feel confident and satisfy our guests during their experience.

Primary Responsibilities

Food & Beverage Service

• Develops plans and prioritises, organises and manages resources in order to accomplish business goals within a specific period.
• Maintains the bar training manual and conduct departmental service training in coordination with the Learning and Development Manager.
• Supports review simulation processes and update evaluation criteria for a smooth operation.
• Interacts with guests and colleagues in a friendly and courteous manner.
• Has extensive knowledge of our food & beverage menus.
• Takes orders and is able to confidently offer different menu options and advice.
• Remembers a guest’s preferences to extend a personalised service.
• Takes guest’s food & beverage orders accurately and assures correct input into the Point of Sale system.
• Ability to anticipate a guest’s needs.
• Verifies guest satisfaction with each table during service.
• Serves food and drinks in a timely and efficient manner.
• Makes sure that all products served are accounted for on the final bill before presenting it.
• Clears tables throughout the guest’s experience in accordance with the hotels standard operating procedure.
• Delivers all checks and reports to the appropriate place according to established standards.
• Adjusts service to suit guests’ requests and personalises any interaction with them.
• Uses a Heartist® approach – making guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect and also the outlet’s values.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Actively engages in upselling and adds value.
• Ensures outlet hygiene is kept to Raffles Hotel Singapore and HACCP standards.

Overseeing Daily Operations and Achieving Targets

• Maintains the quality and consistency of the beverage program and service within the outlet.
• Able to monitor an operating par stock of OS&E and beverage.
• Adheres to outlets recipes in Material Control.
• Ensures that a maintenance equipment checklist is conducted on weekly basis. Liaising with the Engineering and Housekeeping team as necessary.
• Ensures the outlet and related areas are kept to HACCP and hygiene standards.
• Ensures cleanliness and appearance of the outlet and related areas at all times.
• Supports Raffles Hotel Singapore beverage programs through Public Relations, media and industry outreach.

Provide a Leading and Consistent Guest Experience

• Promotes sales through direct guest contact.
• Constantly obtains guest feedback during operation to ensure satisfaction.
• Assists in building a loyal following and return guest database.
• Handles guest complaints and comments competently and swiftly.
• Delivers an exceptional guest experience in accordance with MOQ, Forbes and LQA Standards.
• Maintains levels of confidentiality and guest, colleague, and operator discretion at all times.

Management and Leadership of Outlet

• Displays cultural affinity and shows empathy to all team members.
• Observes a colleague’s individual performance, grooming and punctuality.
• Assists in recruitment and to induct and train new colleagues.
• Supports project management, including research of equipment, materials, supplies and methods. Sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Able to confidently answer all questions and feedback regarding Raffles Hotel Singapore and respective Food and Beverage outlet.
• Makes recommendations to the Management regarding other potential sources of revenue.
• Implements appropriate and effective measures to improve cost control of expenses and labour.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Responsible to arrange training for all colleagues in line with established training requirements.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Assists and guides the departmental orientation of new colleagues.
• Adheres to Raffles Hotel Singapore fire and safety, emergency procedures.
• Follows NEA hygiene rules and regulations are met and achieve.

• Perform quality control checks and generate QA reports for incoming and outgoing products to ensure that they meet quality and safety standards in accordance to SFA's regulations

• Provide technical and quality related assistance to other departments when required

• Perform regular internal and external product quality control and monitor their quality so as to provide timely feedback to category/supplier for improvement

• Compile QA report related documents

• Assist to maintain, source and purchase QA equipment and consumables when required

• Assist in product development or product improvement evaluation preparations when required

• Assist central kitchen or other departments with product specification, certification and quality related document requests

• Assist in tasks as and when required by superior/management

• Able to manage and complete ISO requirement

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Strong experience in Chinese cuisine including all varieties of noodles and rice

l Profound knowledge of different kinds of beverages

l Deep knowledge of every aspect of Chinese dishes

l Proficient with BBQ and Chinese specialty equipment

l Ability to manage numerous tasks, assign responsibilities and display high patience

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Roles and Responsibilities

Responsibilities:

· Develop and plan menus and daily specials

· Create prep lists for the kitchen crew

· Manage food costing and inventory

· Maintain standards for food storage, quality and appearance

· Ensure compliance with applicable health codes and regulations

· Establish maintenance and cleaning schedules for equipment, storage and work areas

Duties:

· Preparing and Cooking of food

· Ensure consistency in food quality, presentation and standards

· Comply with F&B safety & hygiene and Workplace safety & health policies and procedures

· Maintaining the cleanliness of the food preparation area

Requirements:

· At least 3 years of cooking / relevant experience

· Passion for cooking and a positive attitude

Responsibilities:-

•Conceptualise catering and wedding event setups.

• Source for and create event display equipment and props.

• Arranging for necessary wedding supplies and equipment to be transported to the wedding venue in a timely manner and overseeing setup of event.

• Execute event setups.

• Plan and coordinate with the sales team to understand customer event requirements.

• Support in adhoc tasks.

Requirements:-

- Minimum 1 year of experience

- Excellent time managing skill

- Able to work under pressure, multi-task and work within tight timelines and schedule

- Passionate, energentic and have an eye for detail

- Able to work independently as well as an good team player.

• Conceptualize and create interesting content for both online and offline platforms.
• Collaborate with Marketing Manager and Director in the development of the overall marketing campaign and strategy (e.g., EDM / Menu / Posters / Banners / Sales Display)
• Assist in in-house printing of menus, cut and lamination
• Collaborate with Marketing Manager in managing the day-to-day handling of the company’s social media, websites, mobile apps, and email/CRM software
• To manage and roll out multiple brand marketing content to meet deadline while maintaining high quality of work and professionalism.
• Ad hoc duties may be assigned

Key Responsibilities:

• Act as first Escalation point for emerging or sudden supply disruption and provide administrative support for all forecast, purchasing, inventory and logistic-related matters.
• Build and maintain strong relationships with cross-functional teams, suppliers and appointed local partners to ensure excellent service levels and leverage their support for urgent service recoveries as needed.
• Conduct forecast sufficiency & reasonability checks and share trends insight and recommendation.
• Jointly work with commercial team to review and improve demand accuracy to improve supply chain efficiency and customer service level.
• Forecasting, Inventory Planning and Logistics
• Responsible for inventory planning process for categories as assigned.
• Includes inventory replenishment, preparation, and processing of purchase order, tracking order status and updating relevant parties in a timely manner.
• Support new product launches and depletion.
• Prepare claims against suppliers for damaged or short supplied stocks.
• Maintain monthly inventory in line with required safety stock levels.
• To investigate stock discrepancies and work with stakeholders to maintain stock accuracy & integrity.
• Analyze and highlight business risk and opportunity to stakeholders and jointly propose appropriate mitigation plans.
• Conduct forecast sufficiency & reasonability checks and share trends insight and recommendation.
• Act as first Escalation point for emerging or sudden supply disruption and provide administrative support for all forecast, purchasing, inventory and logistic-related matters.
• Build and maintain strong relationships with cross-functional teams, suppliers and appointed local partners to ensure excellent service levels and leverage their support for urgent service recoveries as needed.
• Jointly work with commercial team to review and improve demand accuracy to improve supply chain efficiency and customer service level.

2. Continuous Improvement / Reporting

• Jointly work with commercial team to review and reduce market returns.
• Managing and minimizing business waste.
• Prepare weekly / monthly management meeting and business review decks.
• Establish and analyse SCM reports as needed.
• Recommend and deliver cost and process improvement opportunities.
• Drive improvement initiatives related to supply & inventory management to support the achievement of commercial goals.
• Support the supply chain digital transformation initiatives and opportunities.
• Partake in supply chain collaboration opportunities with external parties.

3. Leadership & Development

• Oversee and steer supply activities across total chilled and ambient categories to ensure business objectives are met.
• Provide backup for colleagues as per exergies of work.

4. Any other duties and responsibilities as assigned.

Requirements:

• Min. Degree in Business related course
• At least 5 years of relevant working experience in a fast-paced Manufacturing environment
• Proficient in SAP