Total 590 F&B / Tourism / Hospitality job vacancies in alps avenue south east

Responsibilities:

• Accomplishes department objectives such as planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Contributes to team effort by accomplishing related results as needed.
• Any other ad hoc job duties as required

Requirement:

• Diploma or Degree holder
• Good critical thinking, analytical and problem-solving skills.
• Excellent stakeholder engagement and communications skills (i.e. written and spoken)
• Flexible and adaptive mindset.
• Good team player and able to work in a matrix team structure.

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre & post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Duties & Responsibilities

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.

• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.

• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team.

• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow through end-to-end.

• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary investigations done & wisely executes empowerment with proper justifications and based on set processes.

• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims are not handled by insurer/3rd party administrator.

• Manages any ad hoc/regular reports supporting SME or KAM customers.

• Stays informed on shipment and exception status for allocated KAM customers.

• Proactively informs customer on shipment status and exceptions.

• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements

• Minimum GCE 'O’ Levels or Diploma.

• Working Experience & Knowledge / Technical Skills Preferred

• Minimum 2 years of customer service work experience

• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Working Hours

5.5 days work Week

This position reports directly to Operations Management (Distribution Centre & Gateway) Dept. Closely working with Distribution Centre Warehouse Team and Gateway Export Team, primarily handling and managing shipment exceptions (ie, Export Unsendables) and providing solutions.

Job Description:

• Formulate and update the standards and lists for Imports and Exports information (Restricted, Prohibited items in importing into Singapore, exporting out of Singapore) as regulated and updated by Singapore Export Controls / Customs policies, and destination customs regulations.
• Formulate, update on a timely manner and cascade Export document requirements as aligned and updated with Singapore Custom policies.
• Providing guidance and on-time solution provision and answering export queries received from multi-channel frontline sources (ie, from Couriers, Service Point leaders, Customer Service, etc).
• Review, update and resolve the Daily Detained & Ageing list export goods and contact the customer to supplement the incomplete export information.
• Be able to advise to internal or external stakeholders the full set of export shipping documents required, and any revisions or amendments required (ie, commercial invoice, packing list, certificate of origin, non-dg form, etc).
• Liaise with internal and external stakeholders ensuring that there is a good and timely flow of information and updates.
• Apply pre-export inspection when needed; Audit exported shipments, contact customer, or liaise closely with Customer Service Team to obtain or supplement incomplete export documentation.
• Ensure compliance to customer’s standard operating procedures.
• Coordinate and facilitate calibration sessions with Internal Stakeholders.
• Exercises sound judgment within defined practices and policies for obtaining solutions, including facilitating any discussions that are required to resolve open export issues.
• Perform or assist warehouse team in physical handling of exported goods as needed or requested.
• To ensure that all controlled documents like SOP (standard operating procedures) and working instructions are maintained and updated regularly.

Requirements:

• Diploma or Degree, preferably in Logistics / Supply Chain
• Minimum 2 years of work experience in Logistics / Supply Chain / Express Delivery companies, focus on Export processing
• Familiarity with Singapore Custom Export Control
• Understanding of Chinese Import Policies and Requirements
• Preferably with Dangerous Goods (DG) course training and certification
• Good interpersonal and communication skills.
• Analytical & Solution-provision skills
• Proficiency in MS office: Word, Excel and Powerpoint

We are seeking an HR Executive who will work closely with various departments and Head of HR in driving HR operational excellence for the company.

We are a growing company. We are people oriented and we take care of all our staff. We provide lunch and staff discount as well as other benefits.

• Oversee HR portfolio, review and monitoring of all policies, processes, systems and other HR activities.
• Responsible for administration, analyze compensation surveys and obtain all necessary information to prepare compensation proposal and budgets.
• supporting an employee's onboarding and offboarding cycle.
• Advice employees on personnel issue, including compensations and benefits policy.
• Prepare letters for emplyees as and when, e.g.: confirmation letter, acceptance of resignation,
• Support on the HR policy and procedure establishment and improvement.
• Ensure that all employee relations issues are properly identified, reported, investigated, and resolved.
• Ensure all HR practices; records, etc. are in full compliance with statutory requirements.
• Post Job vancancies at different job portals, shortlisting and arrange interview for both candidates and hiring managers.
• Build rapport with other outlets admin/operations team.
• Responsible for completion and submitting of surveys from government statuary board.
• Support recruitment in doing online job posting, shortlisting potential candidates, arrange job interview for candidates and hiring managers.
• Participate in other HR projects, programs or activities, as assigned.

Requirements:

• Candidate must possess basic computer skills and be able to use Microsoft Excel, Word and Powerpoint.
• Positive working attidude and positive mindset. Can do spirit.
• Result oriented
• Good interpersonal and communication skills
• Good writing skill
• Tact savvy
• Be able to speak multible languages will be an advantage
• No prior experience are also welcome to apply

The Plattering Co delivers gastronomic and visual food experiences. Combining creative food styling and carefully crafted cheese platters, canapés and more, The Plattering Co aims to bring people together with delicious food and aesthetically beautiful dining displays.

Responsibilities:
Ensure orders are fulfilled timely
Ensure product quality and consistency
Ensure appealing food presentation
Ensure compliance with product safety regulations
Support in inventory management and ordering
Support in new product development

Requirements:
Diploma or advanced knowledge in culinary techniques preferred
Possess hygiene certificate
Possess excellent time management skills
Able to work well in a team
2-3 years of kitchen work experience

Job Description & Requirements

The Plattering Co delivers gastronomic and visual food experiences. Combining creative food styling and carefully crafted cheese platters, canapés and more, The Plattering Co aims to bring people together with delicious food and aesthetically beautiful dining displays.

Responsibilities:
Ensure orders are fulfilled timely
Ensure product quality and consistency
Ensure appealing food presentation
Ensure compliance with product safety regulations
Support in inventory management and ordering
Support in new product development

Requirements:
Diploma or advanced knowledge in culinary techniques preferred
Possess hygiene certificate
Possess excellent time management skills
Able to work well in a team
2-3 years of kitchen work experience

A World Of Opportunities Awaits

Company Name: Laguna National Golf Resort Club

Job Title: Customer Service Executive (Club Concierge)

JOB DESCRIPTION

• Provide a high level of customer service and assist in members and guests’ enquiries.
• Assist in golf reservations for members and guests (via phone, email or in-person).
• Perform opening and closing procedures for golf sports shop.
• Responsible for the accountability of all sales and money transactions made during shift.
• Maintain an accurate up-to-date Golf Tee Sheet.
• Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc.
• Assist members and guests by selling merchandize an providing information in a professional manner.
• Assist in rotating stock, displaying merchandize in an appealing, well presented and orderly manner.
• Assist in maintaining/monitoring inventory and stocktake.
• Communicate with Golf Service Attendant, Golf Course Officer on changes, wherever appropriate.
• Assist corporate events with billing, registration, goodies bags, issuing score card, etc.
• Receive and process payment from member’s monthly statement, refunds and billing disputes.
• Assist and provide relevant application forms for members and guests on various privileges and services.

JOB REQUIREMENTS

• Min GCE ‘N’ Level or equivalent
• Min 1 year of experience in sales / customer service
• Ability to read and speak English fluently
• Good interpersonal and communication skills
• Excellent track record in work performance as well as timekeeping
• Possess a high level of confidentiality when handling Private & Confidential matters
• Proficient in MS Office Word & Excel
• Five-day work week.
• Rotating shift hours. Must be willing to commit on weekends and public holidays.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

You may also apply via https://careers.dusit.com/

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. We are delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use, and disclosure as described above, relevant personal data may also be transferred outside Singapore.

For more information, please visit www.lagunanational.com.

Job Responsibility

- Cooking and Food Preparation Duties

-Ensure the quality and freshness of all sushi ingredients.

-Maintain a clean and organized sushi station.

-Manage safety and hygiene

Job Requirement

-At Least 3 Years of Kitchen Experience in Japanese Cuisine in Sushi and Hand rolls etc.

-Proven experience in a Chef de Partie role

-Ability to multitask and work efficiently under pressure

-Knowledge of best cooking practices

-Club experence is a plus

- 5 day work week

JOB RESPONSIBILITIES

• Handle partial of monthly accounts.
• Assist in Quarterly GST reporting and reconciliation
• Prepare and process electronic transfers and payments for local and overseas.
• Review and verify invoices before payment.
• Ensure accounts payable invoice and expenses claims are accurate, properly taken in, monitor prepayment and charge out according.
• Completeness of balance sheet schedules every month include reconciliation of payments, monitor accounts to ensure payments are up to date.
• Resolve invoice’s discrepancies issues and reconciliation report.
• Prepare journal voucher, ensure timely closing of AP.
• Liaise with different business unit for payment purpose.
• Prepare audit schedule and providing accurate and timely tax (GST)/ financial reports to relevant authorities.
• Other ad-hoc duties as required and/or assigned.

JOB REQUIREMENTS

• Minimum Diploma or Degree in Business and/or Accounting, LCCI qualification or relevant discipline
• Minimum 2 to 3 years of experience.
• Knowledge and experienced in baisc accounting software
• Knowledge in Microsoft Office suite, especially in MS Word and Excel.
• Willingness to be flexible and dedicated to meeting reporting deadlines.
• Ability to communicate and work well with others in a team environment.

Job Descriptions

• Greet and assist customers with orders.
• Operate cash registers, process transactions, and maintain a balanced cash drawer.
• Prepare food items following Fun Toast's recipes and safety standards.
• Coordinate with the kitchen for timely order preparation.
• Ensure cleanliness in the kitchen and dining areas.
• Multitask efficiently during peak hours.
• Collaborate with the team for smooth operations.
• Adhere to company policies and procedures.
• Upsell additional items to enhance customer experience.

Job Requirements

• Positive attitude and strong customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for cashier duties.
• Excellent communication and interpersonal skills.

Working hours

• 6 Days Work Week , 7 hours a day excluding 1hr break
• 7am to 4pm or 11am to 8pm

Job Roles & Responsibilities

• Provide full spectrum of HR and administrative support
• Draft and prepare letters when required (appointment, confirmation, increment and promotion etc)
• Perform leave administration and overtime computation
• General administrative duties including documentation, filing and updating of data
• Manage training related matters
• Manage on-boarding and exit processes, which includes orientation, confirmation and off-boarding.
• Maintain and upkeep of employee records. This includes all HR Reports and MOM surveys.
• Assist with daily operations of the HR functions e.g. employee enquiries, grievances and complaints, and all work-related HR issues
• Advise line managers on HR matters relating to Singapore’s labour laws, Employment Act, Immigration, CPF, etc.
• Maintain complete and updated employee records
• Processing of monthly Payroll
• Responsible for timely tax filing (including but not limited to IR21 and IR8A), CPF submission, all government claims and statutory pay requirements.
• Any other duties or projects assigned by the superior

Requirements:

• Minimum Diploma in HR/ Finance/ Accounting or a relevant discipline
• At least 2 years of relevant hands-on experience
• Working experience with Timesoft and SAP is an advantage
• Result and service-oriented individual who possesses initiative and good communication and writing skills
• Proactive team player with the ability to work independently
• Enthusiastic and resourceful with a "can-do" attitude
• Ability to manage and set priorities in a fast-paced environment
• Good command in written and spoken English and Chinese as to communicate effectively with our China counterpart

Responsibilities:

• Evaluate existing logistic processes, identify areas for improvement, and implement streamlined procedures.
• Work collaboratively with cross-functional teams to ensure seamless integration of the processes with other business functions
• Keep abreast of changes, develop and update policies and procedures to align with industry best practices and legal requirements
• Research and analyze information, and provide the management team advice and decisions to maintain market competitiveness and support business goals
• Responsible for quality control and continuous improvement.
• Mange operations and process efficiency and effectiveness;
• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
• Assist in any other duties as required

Requirements:

• Degree or Diploma in Supply Chain / Logistics or related studies
• At least 1 years of experience in supply chain project management and process design
• Experience in warehouse operation
• Good project management skills

Roles & Responsibilities

• Provide Strong Leadership
• Preferrance with cooking experiance for 4-5 years & Kitchen Operations.
• Ensuring consistently high standard of hygiene and cleanliness and food safety
• Managing the floor operation on day to day business
• Ensure smooth service flow by taking food and beverage order from guest, repeat customer order with minimum eyes contact, execute orders via Point of Sales system (POS)
• Manage all outlet stocks
• Assist on month end stock take.
• Respond to guest feedback and request professionally and efficiently during the absence of higher management team.
• Can Work in Kitchen (Hot Environment)
• Must be able to work on weekends and public holidays

Requirements:

• Candidate must possess Diploma or Degree in relevant field
• Candidate with Hygiene audit cert or basic food hygiene cert is preferred
• Must have at least 3 years of relevant cooking experience, preferably in catering or school setting
• Possess a class 3 driving license
• Excellent communication and interpersonal skills
• Able to work well independently as well as within a team
• Candidate may also be considered for Manager role

QUALIFICATIONS

• Candidate must possess Diploma or Degree in relevant field

DUTIES AND RESPONSIBILITIES:

Reporting directly to the Executive Sous Chef, the Sous Chef (Banquet) will monitor the operations and functions of the Banquet kitchen. He/She will be responsible for but not limited to the following culinary operations:

• Prepares and ensures a consistently excellent quality and standard of food. Tests cooked food and checks on its original appearance and freshness.
• Makes sure that the produce a restaurant or commercial kitchen is using is of top quality, and that staff are well-trained and skilled to ensure the best preparation.
• Helps the Executive Sous Chef with menu planning, inventory, and management of supplies.
• Assists to ensure the kitchen’s safety and hygiene standards are adhered to at all times, and that staff are obeying sanitation rules.
• Supervises and monitors the quality of all food prepared in the kitchen under supervision of Executive Sous Chef. Checks constantly for its taste, temperature and visual appearance. Makes sure that all dishes are of consistently good quality and that established portion sizes are adhered to.
• Relaying orders to the line cooks and ensuring that the team works together to get all the orders right and get them out promptly.
• Ongoing verbal and written communication with kitchens to convey information needed regarding menu changes, ingredients, special diets, etc.
• Ensures all cooks have all necessary ingredients, equipment, recipes
• Ensures all food is consistently prepared and presented according to company standards
• Takes on administrative or other necessary tasks as laid out by Executive Chef/ Executive Sous Chef, such as taking and recording inventory, and following up on orders with purveyors
• Aids in maintaining portion sizes, and testing new recipes
• Controls food costs by following proper storage procedures, standardized recipes, and waste control procedures.
• Assists Food Service Coordinator in maintaining standard of cleanliness and organization in kitchens and food storage areas
• Aids in identifying and analysing ongoing training needs of staff throughout the year
• Assists and gives feedback on weekly menu changes
• Is familiar with the emergency procedures of the hotel.
• Conducts, in coordination with the Executive Sous Chef such functions as interviewing, hiring, employee orientation, performance appraisal, coaching, counseling, and suspension if necessary to ensure appropriate staffing and productivity. Consults with Food & Beverage Department Heads and Personnel Manager, as appropriate, in performing above duties.
• Conducts daily briefing and de-briefing in the absence of the Executive Sous Chef
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Conserves energy and water at all times, without jeopardizing the guest experience and comfort.
• Manages and reduces food wastes, based on thorough analysis. Changes staff behavior to carefully use all resources.
• Performs other tasks as assigned by Executive Sous Chef

JOB REQUIREMENTS:

• At least 2 Year(s) of Sous Chef experience in a 5-star hotel is required for this position.
• Have a strong working knowledge in specific cuisine (Western, Cantonese)
• Experienced in high volume banquet business environment at a luxury level highly preferred
• Able to work autonomously and has a proactive mindset
• Strong understanding of HACCP
• Proven track record of cost control including food, equipment, labor and waste to meet the food quality goals and the hotel’s financial goals.
• Demonstrates real passion for menu planning and leadership, dedicated, creative, and determined to succeed

Only shortlisted candidates will be notified.

Dusit Thani Laguna Singapore Hotel also offer many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use and disclosure as described above, relevant personal data me also be transferred outside Singapore.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Foodshop within neighbourhood vicinities requires chief cook for local food.

Must be able to work spilt-shift (i.e. 5am to 9am and 4pm to 8pm).

Must be able to work on weekend and public holidays.

Must have good knowledge about food hygiene.

Must be willing to impart your cooking skills to your assistant.

Must be able to co-ordinate well with the counter-staffs.

Must know how to take inventory to ensure no shortage of ingredients at all times (however not to stock-pile especially those perishable items).

Must have at least three years of similar working experience.

Must be a team player.

Executive Chef Responsibilities:

• Ensuring promptness, freshness, and quality of dishes.
• Coordinating cooks' tasks.
• Implementing hygiene policies and examining equipment for cleanliness.
• Designing new recipes, planning menus, and selecting plate presentations.
• Reviewing staffing levels to meet service, operational, and financial objectives.
• Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.
• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.
• Setting and monitoring performance standards for staff.
• Obtaining feedback on food and service quality, and handling customer problems and complaints.

Executive Chef Responsibilities:

• Ensuring promptness, freshness, and quality of dishes.
• Coordinating cooks' tasks.
• Implementing hygiene policies and examining equipment for cleanliness.
• Designing new recipes, planning menus, and selecting plate presentations.
• Reviewing staffing levels to meet service, operational, and financial objectives.
• Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.
• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.
• Setting and monitoring performance standards for staff.
• Obtaining feedback on food and service quality, and handling customer problems and complaints.

Job Overview:

Curate Kitchen Pte Ltd is one of the leading F&B companies. We are seeking a highly motivated and experienced Channel & Field Marketing Manager to join our F&B team. This role is crucial in driving the company's overall marketing strategy and expanding its market presence. You will be leading a team of passionate and fun marketers, working closely with sales teams, R&D, and the CEO's office to ensure marketing initiatives are aligned with business goals. This role requires a strong combination of creative thinking, analytical skills, and the ability to collaborate with cross-functional teams to achieve results.

The ideal candidate will have a strong background in both channel and field marketing, with a focus on creating innovative marketing strategies to increase brand awareness and drive sales.

Responsibilities:

1. Develop and implement channel marketing strategies to drive business growth and revenue.

2. Collaborate with internal teams to identify and cultivate strategic partnerships and distribution channels.

3. Manage relationships with key channel partners, including negotiating contracts and securing advertising opportunities.

4. Plan and execute marketing campaigns targeting specific customer segments, utilizing both digital and traditional marketing channels.

5. Conduct market research to identify key trends and opportunities, and provide actionable insights to the management team.

6. Monitor and analyze marketing activities, including campaign performance, ROI, and market trends, and make recommendations for improvement.

7. Plan and execute field marketing initiatives, including trade shows, conferences, and promotional events.

8. Develop and maintain a strong network of industry contacts, including influencers, media partners, and potential collaborators.

9. Collaborate with the creative team to develop marketing collaterals, such as brochures, catalogues, and presentations.

10. Stay up-to-date with industry trends and best practices in channel and field marketing, and incorporate innovative ideas into marketing strategies.

11. Strong attention to detail and quality control.

12. Willingness to join as needed for events and client meetings.

Qualifications:

1. Bachelor's degree in Marketing, Business Administration, or a related field.

2. Minimum of 5 years of experience in channel and field marketing, preferably in the F&B or hospitality industry.

3. Proven track record of developing and executing successful marketing campaigns and strategies.

4. Strong project management skills with the ability to handle multiple projects simultaneously.

5. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.

6. Proficiency in digital marketing tools and platforms, such as Google Analytics, SEO, SEM, and social media marketing.

7. Ability to analyze complex data sets and provide actionable insights.

8. Highly creative and innovative mindset, with a passion for driving results and achieving business objectives.

9. Self-motivated and proactive, with the ability to work independently and as part of a team.

If you are a highly motivated and results-driven individual who is passionate about marketing and the F&B industry, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the best fit for this position.

Please note that the above roles and responsibilities are not exhaustive and may evolve to meet the changing needs of the organization.

We look forward to reviewing your application and potentially welcoming you to our team.

To apply, please email your resume and a cover letter outlining your relevant experience and why you are interested in the role to [email protected]

WhatsApp: +65 8733 1975

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Front Desk Officer

JOB DESCRIPTION

Reporting to the Duty Manager, the Front Desk Officer is responsible for the overall care and service for guests throughout their stay. Greet and meet and assist guest upon the arrival and escort to their rooms. Assists and follows up guests’ requests and inquiries. Provide information and service based on the hotel standards and policies.

• Assists in maximizing room sales and revenue
• Prepares for guest arrivals and departures
• Shows the room features and facilities to guests
• Assists and follows up guests’ requests and inquiries, ensuring prompt delivery of mails and messages
• Recommends F&B outlets and entertainments in the hotel to guests
• Provides information, directions and service based on the hotel standards and policies.

JOB REQUIREMENTS

• Minimum education of Bachelor degree in Hotel Management or relevant degree
• Minimum of 1 years in Reception or Guest Service experience will be a strong plus
• Have good English communication skills both in written and spoken
• Pleasant personality with good communication and interpersonal skills

BENEFITS

• Company Transport pick-up/drop-off point: near Simei MRT
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Global Hotel Stay Discount, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

You may also apply via https://careers.dusit.com/

For any enquiry, please WhatsApp to +65 9234 4805.

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use, and disclosure as described above, relevant personal data may also be transferred outside Singapore.

Job Description:

• Monitor productivity and allocate resources accordingly
• Reviews day to day operational reports to manage productivity and performance.
• Collaborates with internal customers to ensure loads are processed on-time according to service commitments. Reviews daily operational reports to manage productivity, performance, and service. Conduct trainings, observation and meeting.
• Monitoring retrieve and tender cargo from/to agents at the airport cargo terminals.
• Sort incoming/outgoing packages and splitting packages to X-ray machines, including retrieval of packages that required further inspection.
• Submit booking for import CC flight for next day retrieval. ULDs planning for import / export.
• Follow-up on internal and external requires.
• Customs endorsement of CIDBC form at checkpoint during weekend.
• Ad hoc other duties assigned from time to time.

Responsibilities:

The incumbent will be responsible for the proper efficiency and profitable functioning of the kitchen department. Assisting the Executive Chef managing and monitoring the kitchen operation. Guiding the Sous Chefs to achieve continuous improvement. He will be responsible for but not limited to the following culinary operations:

• Supervises and monitors the quality of all food prepared in the kitchen under supervision of Executive Chef. Checks constantly for its taste, temperature and visual appearance. Makes sure that all dishes are uniformed and that established portion sizes are adhered to. (Tastes all food being prepared and insists on top quality.)
• Coordinates closely with the Chef de Cuisine/Specialty Chef in determining quality and quantity of food material to be purchased and prepared. Keeps a close watch over all material used with a view of eliminating waste and spoilage, especially meat, fish, products. Inform the Chef de Cuisine/Specialty Chef immediately on bad products. Provides constructive feedback to staff.
• Assigns in details, specific duties to Sous Chefs or subordinates and instructs them in their work. (Checks the work and makes sure all orders are carried out as specified).
• Discusses with the Executive Chef and recommends menu price adjustments when necessary. Determines prices of unlisted food items in conjunction with Executive Chef and Director of F&B.
• Studies the menu engineering and sales statistics in depth, to amend the food offerings as per guest’s preferences
• Insists on personal cleanliness and proper discipline of all employees under supervision.
• Checks maintenance of all equipment located in the areas under supervision. Makes every attempt to prevent damages or losses of equipment. (Instruct staff on how to use the equipment correctly).
• Prevents the use of spoiled or contained products in any place of food preparation and prevent employees who are ill or suffering from an infection from taking part in the preparation or handling food. (Keeps constant watch on food prepared in all kitchens, checks receiving)
• Conducts market analysis and follows the market matrix or customer satisfaction survey to always develop and improve division service delivery.
• Makes suggestions to the Executive Chef concerning product enhancements / savings / other improvements
• Has a strategic plan to analyze and subsequently reduce food waste
• Monitors the hygiene and maintenance standards in all kitchen areas
• Conducts daily briefing and de-briefing in the absence of the Executive Chef
• Identifies and solves problems in a professional manner.
• Provides assistance to the staff when required during peak periods.
• Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
• Manages wastes and raises environmental awareness of staffs to change their behavior to carefully use all resources.
• Conducts, in coordination with the Executive Chef such functions as interviewing, hiring, employee orientation, performance appraisal, coaching, counseling, and suspension if necessary to ensure appropriate staffing and productivity. Consults with Food & Beverage Department Heads and Personnel Manager, as appropriate, in performing above duties.
• Schedules working hours of all Kitchen staff with Executive Chef, taking into consideration the volume of expected business.

Requirements:

• A graduate from a well-known culinary institution is highly desirable
• Minimum of 5-7 years of experience in kitchens covering all aspects of cooking. Exposure to exotic cuisines will be a strong asset
• Must have culinary experience in Mediterranean cuisine(French/Italian/Spanish /Moroccan) food
• Preferably with banquet experience
• Prefer Michelin star experience
• Solid managerial experience and knowledge in kitchen operation. This includes the knowledge required for management of people, complex problems, food and beverage management and food sanitation.
• Fully aware of HACCP principles
• Have excellent English communication skills both in written and spoken
• Computer literate

Only shortlisted candidates will be notified.

Dusit Thani Laguna Singapore Hotel also offer many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use and disclosure as described above, relevant personal data me also be transferred outside Singapore.

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Strong experience in Chinese cuisine including all varieties of noodles and rice

l Profound knowledge of different kinds of beverages

l Deep knowledge of every aspect of Chinese dishes

l Proficient with Chinese specialty equipment

l Ability to manage numerous tasks, assign responsibilities and display high patience

Must be able to work night shift or split shift
Must be able to work extra hours or weekend if needed

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Front Desk Supervisor

JOB RESPONSIBILITIES

• Supervise and train front desk agents, ensuring they adhere to hotel policies and provide exceptional customer service.
• Train new front desk employees on hotel procedures, systems, and service standards.
• Provide assistance and support to front desk agents during busy periods or challenging situations.
• Ensure proper handling of guest payments, credit card transactions, and billing procedures.
• Monitor room availability, manage room allocations, and handle reservations and room assignment changes
• Create and manage front office staff schedules to ensure adequate coverage for all shifts.
• Pre-assign the rooms in system and follow through on designated requirements.
• Handle escalated guest issues and find appropriate resolutions to ensure guest satisfaction.
• Collaborate with the front office manager to implement and enforce policies, procedures, and service standards.
• Ensure compliance with safety and security protocols, including key control procedures and emergency procedures.

JOB REQUIREMENT

• Diploma or equivalent. Additional education in hospitality or related fields is a plus.
• Minimum of 2 years in Front Office or Guest Service experience in a similar capacity.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong customer service orientation and the ability to handle guest concerns and complaints effectively.
• Proficiency in using hotel management systems, reservation software, and office applications.
• Knowledge of front desk operations, including check-in/check-out processes, reservations, and billing procedures.
• Familiarity with cash handling procedures and basic accounting principles
• Ability to work well under pressure and in a fast-paced environment
• Professional appearance and demeanor.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

You may also apply via https://careers.dusit.com/

For any enquiry, please send message to 92344805.

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

Dusit Thani Laguna Singapore Hotel also offer many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use and disclosure as described above, relevant personal data me also be transferred outside Singapore.