Total 2,371 F&B / Tourism / Hospitality job vacancies in changi road singapore

Responsibilities:

• Provides functional assistance and direction to the kitchen’s daily operations.
• Produce high levels of food quality to satisfy the needs of guests.
• Ensure that all standard recipes are followed in the preparation process.
• Be ready to assist guests at the food counter whenever required.
• Check that all mis en-place of all items are prepared correctly and ready.
• Pays attention to portion control of the food order.
• Check the food items to ensure that food served is of quality standards.
• Taste all the food items before placing onto the food counter.
• Ensure that the display on the food counter is correct.
• Be stationed at the food station at times of the buffet period if required.
• Supervises and assist in the cooking of food orders and preparation of all sauces.

Only shorlisted candidates will be contacted.

Prepares food before the arrival of guests

• Makes adjustments to food items to accommodate guests with allergies or specific diet concerns

• Manages other employees in the kitchen

• Acts as liaison to front-of-house employees to ensure proper food service temperature

• Seasons food according to recipes or company needs

• Order ingredients and spices as needed

• Operates various kitchen appliance such as a blender, oven, grill, or stand mixer

• Portions, arranges, and garnishes food based on client preference

• Assists other cooks during the food assembly process

• Devises new recipes

Job Description & Requirements

• able to manage complete operation
• atleast 5 years Exp as Cook/chef/Head Chef etc
• Should be able to prepare north Indian Cuisines & South Indian
• Take customer feedback
• take responsibility of all work done inside to improve the operation & sales
• manage and maintain client & employee relationship
• able to do any adhoc task onw his own
• should report any issue to senior level of management
• able to handle cash & ledger and update to management
• able to manage complete operation
• Take customer feedback
• take responsibility of all work done inside to improve the operation & sales
• manage and maintain client & employee relationship
• able to do any adhoc task onw his own
• should report any issue to senior level of management
• able to handle cash & ledger and update to management
• Cookig of north indian & South India Dishes is must and should have atleast 8 years exp in cooking in restaurant of hotel

JOB RESPONSIBILITY

• Ensure the daily operations are properly executed and performed – in line to assist Restaurant Manager to achieve overall business performance goals. Eg, Daily sales, settlement, opening & closing of restaurant daily
• Ensure high quality of food & service by focusing on the user journey
• Assist in training for all new/current staff on service & beverages when required
• Proficiency in operating POS system
• Cultivate & maintain relationships internally/externally with regular guests, suppliers & staff of restaurant

REQUIREMENTS

• Good communications skills - possessing high level of empathy with good listening skills.
• Able to multi-task to lead team in a fast paced and demanding environment.
• Good understanding of health, safety and food hygiene practices.
• Willingness to teach and share professional knowledge with team.
• Trustworthy, impartial & maintain high level of discipline & punctuality.
• Pro-active & problem solve.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

• Ensuring that all food is of excellent quality and served in a timely manner.
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients.
• Overseeing all kitchen operations.
• Coordinating kitchen staff, and assisting them as required.
• Training staff to prepare and cook all the menu items.
• Taking stock of ingredients and equipment, and placing orders to replenish stock.
• Enforcing safety and sanitation standards in the kitchen.
• Creating new recipes to keep the menu fresh.
• Keeping up to date with industry trends.
• Receiving feedback and making improvements where necessary.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Sous Chef

As a Sous Chef, we rely on you to:

• Assist] in kitchen operations
• Responsible for the food service operations and ensures food preparation of highestnquality in and giving supervision and support to subordinates.
• Regularly reviews existing menus and cycles with Senior Sous Chef, Executive Chef
• Proposenew items and coordinates menu development
• Supervise and participates in restaurant setups and merchandising products
• Keeps cost within assigned budget to ensure profitability
• Constantly improves quality of food served in all outlets to ensure guestnsatisfaction
• Check on daily sanitation of kitchen equipment according to the regulatory and hotel requirements and standards

We are looking for someone who:

• At least 3 years experience in Chinese cuisine
• A self-starter and team player with excellent communication skills
• Enjoys working in a highly empowered and energetic workplace environment
• Committed to serving food of the highest quality
• Willin to work shifts and on weekends and public holidays
• Well-versed knowledge and good understanding of hygiene, health and safety practices
• Possess WSQ Food Safety Level 1 Certification

If you are the right person, what are you waiting for? Click the APPLY button now!

Roles & Responsibilities

WANT A CHEF SPECIALIZE IN CHINESE CUSINE, AT LEAST 5 YEARS EXPRERIENCE IN THIS FIELD.

MUST BE ABLE TO CREATE NEW DISHES REGULARY, CAN PREPARE TRADITIONAL CHINESE FOOD.

ABLE TO LEAD AND WORK WITH PEERS, MUST BE ABLE TO MULTITASK AND WORK LONG HOURS WHEN

REQUIRED. JOB WILL INCLUDE PREPARING /CLEANING OF RAW MATERIAL, SUCH AS SEAFOOD, MEAT ETC FOR

MUST HAVE GOOD SKILL IN STEAMING, BRAISING, DEEP FRYING, AND GOOD CRAVING SKILL.

CLEANING AND WASH MIGHT BE REQUIRED.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a F&B Captain, we rely on you to

• Interact and engage with restaurant guests and maintains high quality service standards
• Motivate team members and maintain a high level of team spirit (or team cohesiveness)
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
• Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant

We are looking for someone who:

• Has a passion for Food & Beverage
• Loves interacting with guests
• Believes in teamwork
• A self-starter and a team player
• Enjoys being challenged

If you are the right person, what are you waiting for? Click the apply button now!

Job Summary:

Responsible for assisting the F&B Manager & Executive Chef with the administration and running of the F&B division. Assist Managers to meet or exceed designated efficiency and service standards. Primarily responsible for organizing work and follow up / tracing pending projects.

As a F&B Administrator, we rely on you to:

• Handle the daily administrative workflow such as reports, forecast & budget and other related correspondence.
• Assist F&B Managers and Executive Chef with their assigned duties.
• Ensure all contracts with F&B partners are maintained and up to date.
• Follows up on promotion details, upon instruction to ensure that necessary promotional materials (manuals, flyers etc.) are prepared.
• Performs other related duties as assigned.

We are looking for someone who:

• At least 2 years of experience in F&B Administration
• Has a passion for Food & Beverage operations
• Believes in teamwork
• A self-starter and a team player
• Enjoys being challenged

If you are the right person, what are you waiting for? Click the apply button now!

SCOPE

Reporting to the Director of Groups & Events, the Sales Manager of Groups & Events is responsible for assisting the concentrated sales efforts of the Groups and Events Sales Team and to extend that assistance to other professional sales team members when requested. The incumbent is responsible to ensure optimal utilisation and selling of the hotel’s function spaces including restaurants & guest rooms and revenue maximisation in compliance with Kempinski’s standards.

OVERALL OBJECTIVES

• Direct receipt, qualification and coordination of catering event and wedding enquiries (incl. leads, RFPs, etc.) defined by her/his direct supervisor and handle requests according to the relevant standards
• Ensure the ideal and most effective utilization of the function spaces including restaurants
• Carry out site inspections with potential clients in coordination with the Sales team
• Realize upsell possibilities to meet and surpass Group & Event budget goals.
• Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards
• Generate proper proposals and contracts
• Follow up on sent out proposals to ensure the client has received the information and to clarify possible questions and issues
• Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection
• Handles converted confirmed events business/meeting and handover group files (from the Sales team) and see through till day of the event
• Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue.
• Further administrative tasks and other ad-hoc duties as assigned

REQUIREMENTS

• Minimum of 3 years’ experience in a similar capacity
• Degree in Business Administration, Marketing, Hotel Management or a Diploma in Hotel Management with 5 years’ experience in a similar capacity
• Has excellent written and spoken communication skills
• Possesses professional disposition with excellent communication and interpersonal skills

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Chef de Partie to join our Fun and Vibrant team.

As a Chef de Partie, we rely on you to

• Supervise and control the work of the kitchen personnel in your section
• Assist with overseeing the daily operation of the kitchen
• Maintain the quality of the food provided
• Maintain a close and positive relationship with the team
• Support the Executive Sous Chef on daily operation

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys interacting with people
• Enjoys being challenged
• Must have experience working in restaurant or a hotel environment
• Committed to serving food of the highest quality
• A self-starter and a team player
• Willing to work shifts

If you are the right person, what are you waiting for? Click the APPLY button now!

Job Description & Requirements

1. ABLE TO COOK CHINESE STALL ECONOMY RICE

2. ABLE TO TRAIN NEW STAFF

3. ABLE TO HAND ON AND CREATE NEW DISHES

4. NEW TO IN CHARGE OF THE DAILY OPERATIONS

5. REPORT TO HEAD CHEF DAILY

6. MINIMUN 5 YEARS OF EXPERIENCE IN THE SAME TRADE

7. To oversee the kitchen and design exceptional menus

8. Purchase of kitchen goods, manage daily kitchen operations within budget guidelines and to the highest standard

Job Description & Requirements

1. ABLE TO MAKE COFFEE AND TEA AT COFFEESHOP STALL

2. ABLE TO TRAIN NEW STAFF

3. ABLE TO HAND ON AND CREATE DRINKS

4. NEW TO IN CHARGE OF THE DAILY OPERATIONS

5. REPORT TO MANAGER DAILY

6. MINIMUN 5 YEARS OF EXPERIENCE IN THE SAME TRADE

7. To oversee the the coffeshop and assist supervisor and manager on any complains

8. Purchase of daily goods within budget guidelines and to the highest standard

9. Able to work long hours

10. Able to work night shift

Job Description & Requirements

1. ABLE TO MAKE COFFEE AND TEA AT COFFEESHOP STALL

2. ABLE TO TRAIN NEW STAFF

3. ABLE TO HAND ON AND CREATE DRINKS

4. NEW TO IN CHARGE OF THE DAILY OPERATIONS

5. REPORT TO MANAGER DAILY

6. MINIMUN 5 YEARS OF EXPERIENCE IN THE SAME TRADE

7. To oversee the the coffeshop and assist supervisor and manager on any complains

8. Purchase of daily goods within budget guidelines and to the highest standard

9. Able to work long hours

10. Able to work night shift

Role and Responsibilities

1. Accountable for the daily overall Food Service Operations of all SRC FNB Outlets, Banqueting Functions and Food & Beverage Events and Promotions

2. Assist Chef in planning of food events and promotions

3. Handles the legal aspects of Food Licensing and ensure standard food hygiene maintained

4. Handles and make decisions within guidelines from Management Committee/GM on the daily Food operations

5. Responsible for the standard quality and quantity of food produced and Food Hygiene standards maintained

6. Instill Discipline and provide training for Kitchen Staff

7. Attends to members’ complaints and feed backs

8. Ensure sufficient of stocks for sale and requisition of stocks

9. Conduct daily/monthly inventory on stocks and Expiry date

10. Others

· Any other duties/projects as assigned by Supervisor and/or Management

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment

Role and Responsibilities

1. Accountable for the daily overall Food Service Operations of all SRC FNB Outlets, Banqueting Functions and Food & Beverage Events and Promotions

2. Assist Executive Chef in daily operation, organizing & preparing all banquet events.

3. To ensure & maintain high standard of hygiene and cleanliness in all kitchen areas.

4. To ensure daily that all Mise en Place is checked for freshness & quality.

5. All food presentation & cooking method must follow according to standard recipe.

6. To ensure first in/first out system for all Mise en Place.

7. To ensure section Mise en Place is ready for ala carte operation.

8. Always check and clean all equipment.

9. To assist in preparation of Mise en Place for all banquet events and functions order.

10. To upkeep and maintain good personal hygiene at all times.

11. Others:

· Any other duties/projects as assigned by Supervisor and/or Management

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment

Role and Responsibilities

1. Accountable for the daily overall Food Service Operations of all SRC FNB Outlets, Banqueting Functions and Food & Beverage Events and Promotions

2. Assist Executive Chef & Sous Chef in daily operation, organizing & preparing all banquet events.

3. To ensure & maintain high standard of hygiene and cleanliness in all kitchen areas.

4. To ensure daily that all Mise en Place is checked for freshness & quality.

5. All food presentation & cooking method must follow according to standard recipe.

6. To ensure first in/first out system for all Mise en Place.

7. To ensure section Mise en Place is ready for ala carte operation.

8. Always check and clean all equipment.

9. To assist in preparation of Mise en Place for all banquet events and functions order.

10. To upkeep and maintain good personal hygiene at all times.

11. Conduct on the job training on cooking skills, product knowledge, food safety & food hygiene.

12. Assist chef in creating new menu, new ideas & new concept.

13. Conduct food inventory & maintain food cost control.

14. Others:

· Any other duties/projects as assigned by Supervisor and/or Management

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment

Job Description & Requirements

1. ABLE TO COOK CHINESE STALL ECONOMY RICE

2. ABLE TO TRAIN NEW STAFF

3. ABLE TO HAND ON AND CREATE NEW DISHES

4. NEW TO IN CHARGE OF THE DAILY OPERATIONS

5. REPORT TO HEAD CHEF DAILY

6. MINIMUN 5 YEARS OF EXPERIENCE IN THE SAME TRADE

7. To oversee the kitchen and design exceptional menus

8. Purchase of kitchen goods, manage daily kitchen operations within budget guidelines and to the highest standard

For an upcoming new cocktail bar live music restaurant.

Roles & Responsibilities

Chefs work with other kitchen staff to ensure that your kitchen runs effectively, and they have to experience at ensuring food quality and maintaining kitchen equipment. Other duties and responsibilities that every Chef has include:

• To cook varieties of local and thai fusion food.
• Good in creativity and a keen sense of taste and smell.
• Ability to interact with management, outlets manager and assistant manager, co-workers, members and public to promote a team effort and maintain a positive and professional approach.
• Able to follow company SOP.
• To keep up with cleanliness and hygenie measures.
• Ensure compliance to regulatory of food safety, quality, health and hygiene standards at all times.
• Basic knowledge of safety measures.
• Any other ad hoc duties specified by the Restaurant Manager or Supervisor.
• Ensure great presentation by dressing dishes before they are served.
• Keep a sanitized and orderly environment in the kitchen.
• Ensure all food and other items are stored properly.
• Check quality of ingredients.
• Monitor stock and place orders when there are shortages, when needed.
• Actively participatein the kitchen training, including on the job training and support junior staffs and trainess in the development.
• Adhere company rules.
• Able to work well in a team, Team player.
• Preferably to have completed Food & Hygiene Course. (Keen applicants who has not attend the course will be sent for the Food & Hygiene)
• Staff meal provided.
• Break included.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.