Total 232 F&B / Tourism / Hospitality job vacancies in d11 novena thomson watten estate

• Help in the preparation and design of all food and drinks menus
• Produce high quality plates both design and taste wise
• Ensure that the kitchen operates in a timely way that meets our quality standards
• Fill in for the Executive Chef in planning and directing food preparation when necessary
• Resourcefully solve any issues that arise and seize control of any problematic situation
• Manage and train kitchen staff, establish working schedule and assess staff’s performance
• Order supplies to stock inventory appropriately
• Comply with and enforce sanitation regulations and safety standards
• Maintain a positive and professional approach with coworkers and customers

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

The chef de cuisine is in charge of all activities related to the kitchen, which usually includes creating menus, managing kitchen staff, ordering and purchasing stock and equipment, plating design, enforcing nutrition, safety, and sanitation, and ensuring the quality of the meals that are served in the restaurant.

Outlet Supervisors are required for Coffeeshops or Food Courts

· 3 – 4 years’ experience in managing coffeeshops or food courts

· Retail F&B company

· Office location: walking distance from Lavender MRT

· Salary $2400 - $3000

· 6-day work

Interested candidates, pls apply with resume in MS Word format

You may email to [email protected]

EA License No: 17C8809

EA Reg No: R1108561

JOB SCOPE

The Hotel Duty Manager will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

• Supervise Guest Service Agent, Communications Officers, Cashiers and Bellman to ensue smooth running of Front Desk.
• Provide excellent guest services to all guests making their enquiries at the Front Office counters.
• Escort VIP guests to their rooms and show them the amenities within the rooms.
• Ensure that the availiability of rooms are closely monitored to make the needs of the operations.
• Assists all guests in their check in and check out registration and make them feel comfortable at all times.
• Provide customer service guidance and training to all newly joined Front Desk Officer during their initial working period.
• Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

• Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any local training institutions.
• Possess at least 2 years of experience in the same capacity in the Hotel industry.
• Excellent customer service skills in handling large group check in and check out services.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

The job incumbent will assist the Purchasing Officer in handling the day to day operations of the Purchasing Department.

JOB RESPONSIBILITIES

1. Assist in processing of documents such as Purchase Orders, Telephone Order Forms, enquiry forms for F&B tenders and indirect materials.

2. Updating of approved vendor's listing and vendor evaluation forms.

3. Prepares monthly report for petty cash.

4. Placing of orders for food service, indirect materials and re-order level of stock levels.

5. Sourcing of better priced and quality products.

6. Co-ordinate with the vendors or suppliers on the date and times of deliveries.

7. Able to negotiate with the various suppliers and/or vendors to get the best prices and quality products.

OTHER REQUIREMENTS

1. Possess at least a Diploma in Purchasing

2. At least 2 years of relevant working experiences in the hospitality industry.

3. Proficiency in MS Office applications and other purchasing softwares.

4. Possess strong negotiation, excellent communication and interpersonal skills.

5. Good administrative and problem solving skills.

6. Understanding of purchasing, storage and issue stock control procedures.

7. Able to work independently and as well as a team.

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

The Executive Sous Chef plays a key role to support the Executive Chef in the smooth coordination and operation of all kitchen sections, including menu planning, food cost management, food safety, hygiene and sanitation as well as training/coaching of Associates. He has to also work closely with Food & Beverage Service and Marketing Department to draw patronage to the Restaurants through food promotion.

Primary Responsibilities:

• Research and prepare, under the supervision of the Executive Chef any new menu offering for the Restaurant, Bar and Banquet operation.
• Check on all the aspects of kitchen operations, making sure that deadlines are met and all the mise-en-place are ready for all the different outlets, menus, banquet, special events and outside catering.
• Ensure quality of ingredients and end products meet the pre-set standards, portion size and presentation
• Organise and maintain strict control of his department and its processes in a way that minimises any over production.
• Provide inputs and assist with the preparation of budget and annual business plan
• Follow up with Stewarding and Housekeeping department to maintain optimum level of cleanliness and sanitation, including pest control.
• Follow up with Engineering department on preventive maintenance, repair and servicing of equipment to ensure functionality.
• Coach Associates to apply proper work practices and insist on excellent personal hygiene and cleanliness in order to achieve maximum performance in this area.
• Conduct on-the-job training as well as any specialised culinary skills training

Responsibilities:

• Produce all menu items according to established standards to meet customer expectations.
• Adhere strictly to recipes and guidelines outlined in the standard performance manual.
• Maintain a high standard of hygiene and follow health and safety protocols.
• Report any equipment failure or hazards promptly to the Executive Chef or senior staff.
• Implement strict control measures to minimize food waste.
• Report any instances of waste following correct procedures.
• Manage stock rotation to ensure the use of food products before the best before date.
• Adhere to portion control guidelines to manage costs effectively.
• Uphold the highest standards of food production and presentation.
• Ensure consistency with recipes to deliver an exceptional dining experience.
• Clean and sanitize work surfaces, refrigeration units, and storage areas before the end of each shift.
• Maintain a clean and organized kitchen environment.
• Participate in the monthly physical stocktake of the restaurant, including plates and utensils.
  

Requirements:

• Minimum of 3 years of relevant experience in a similar role.
• Availability to work six days a week.
• Hardworking individual with excellent teamwork skills.
• Possess a valid and recognized Food Safety Certification in accordance with Singaporean regulations.

Looking forward to your application,

The Italian Alliance Management

• Strategic Planning: Develop industry analysis and expansion strategy in the seafood, agri-tech and alternative proteins sectors.
• Expansion and M&A: manage expansion & on-the-ground operations in overseas markets including the United Kingdom and Hong Kong.
• Financial Strategy & Leadership: Develop and implement comprehensive financial strategies, manage risks, and drive sustainable growth.
• Financial Reporting & Analysis: Lead the preparation of accurate and timely financial statements, analyze performance, and provide data-driven guidance.
• Budgeting & Forecasting: Develop detailed budgets and forecasts, informing strategic decisions and optimizing resource allocation.
• Cash Flow Management: Ensure efficient cash flow management, minimizing risks and maximizing liquidity.
• Accounting & Internal Controls: Oversee the accounting team and internal control systems, ensuring compliance with regulations.
• Team Leadership & Mentorship: Lead and motivate the finance team, fostering a collaborative and productive work environment.

Requirements

Candidates must meet all requirements below:

• 10+ years of finance and mergers & acquisitions experience in vertically integrated aquaculture, agri-tech or alternative proteins with over US$100 million of demonstrated divestiture and/or fundraising experience
• 5+ years of work experience in the United Kingdom and Hong Kong and rights to work in both locations
• Bachelor’s education and an MBA candidate or graduate
• Ability to speak and write fluently Cantonese, Mandarin and English
• Proven track record of success in financial planning, analysis, and reporting with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, proficiency in accounting software.

Job Descriptions

• Manage table reservation and walk-ins.
• Take orders and provide table service.
• Assist with drink preparation and cashiering duties
• Maintain quality, services,cleanliness of the restaurant at all times
• Any other jobs that assign by the Restaurant Manager

Job Requirements

• Education level: Primary/Secondary School/O Level

Working hours

• 10am to 7pm

JOB RESPONSIBILITIES

• Assist the Front Office Manager in planning, coordinating and controlling room reservation operations in the hotel.
• Handle tour groups/ ad-hoc groups, convention bookings and other correspondence pertaining to contracts by commercial companies, Travel Agents and Airlines.
• Ensure that the Front Desk staff, Reservation Agents are kept up to date with information concerning the hotel and department.
• Ensure that all daily transactions are keyed into the computer system and updated.
• Handle all incoming mails for reservations and highlights the important requirements and information.
• Attend to all replies for letters and fax with regard to room reservations.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a Professional Certificate/Higher NITEC in Hospitality Operations or equivalent
• At least 2 years of experience in related field
• Fluent in spoken and written English
• Proficient in Microsoft Office and Hotel systems
• Strong ability to work independently as well as a team player
• Good communication and interpersonal skills
• Work well under pressure
• May be required to work nights, weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

Job Descriptions:

1. Deliver Meal Service to patients, attend to and assist with food related concerns and queries of patients.
2. Take the patients’ meal orders using the Electronic Meal Ordering System (eMOS).
3. Perform duty as a Service Ambassador to meet requests and attend to the hospitality needs patients.
4. Ensure accuracy of every patient’s meal orders, preference, restrictions, special requests and food allergies are properly recorded in the eMOS.
5. Clear soiled meal trays from patient rooms at the given time.
6. Attend to wards and patient’s food related issues, complaints and feedbacks. Coordinate with the Kitchen staff for follow up action and service recovery.
7. Undertake any duties as assigned by Superior.
8. Comply with all Food Hygiene and Safety practices and NEA regulations governing leanliness and hygiene.

Requirements:

• At least a Secondary Education in any discipline
• Preferably with Basic Food Hygiene cert will be an advantage
• Service oriented and good communication skills
• Experience in healthcare, hotel, food & beverage, hospitality industry will be an added advantage
• Able to work on 12-hour shifts, weekends and public holidays
• 4-days work week (Total working hours is 44 hours in a week)

You will assist to manage the day-to-day operations of the Kitchen and you will ensure efficiency of the overall quality of food, supervision of kitchen staff and maintain highest professional food quality and sanitation standards.

Responsibilities

· Assist to manage daily operations in the kitchen and compliant with food hygiene standards and operating procedures

· Plan and implement initiatives on food cost control and new menu to improve sales revenue

· Assist in training and development of the kitchen team

· Carry out any other duties as and when assigned by the Management

Requirements

· Certificate in culinary skills or equivalent with at least 5 years’ relevant experience.

· Familiar with the industries' best practices

· Good time-management skills and able to work under pressure

· Team player with good leadership and communication skills

· Able to do shift work, weekends and public holidays

Only shortlisted candidates will be notified

JOB RESPONSIBILITIES

• Responsible for carrying out carpentry works in the guest rooms, public areas, offices and restaurant.
• Attend to the repairs of the castor wheels for the divan in the guest rooms.Attend to the repairs and installation of the bath towel racks in the guest rooms.
• 4. Assist in repairing water pipe leakage as and when necessary.
• Handle minor electrical work.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a ITE Certificate in Electrical/Mechanical Engineering, Building Maintenance
• At least 1 year of experience in hotel industry or related field
• Able to communicate in simple English
• Able to work independently
• Good team player
• Work well under pressure

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

You will be coordinating and ensuring smooth running of F&B services for inpatients' meals and in-house events in the hospital.

Your job scope includes taking/compiling meal orders for private and special diet patients, taking note of patient's dietary requirements and ensuring that meals are dispatched to the wards timely and correctly. You will also be required to attend and resolve patients' complaints, and tabulate patients' feedback for management review. Training will be provided.

• Interest in food & nutrition and the various diet requirements
• Diligent, meticulous and able to work independently in a fast paced environment
• Competent in MS Outlook, Words & Excel
• Good communication and interpersonal skills
• Physically fit and able to work staggered hours between 5am and 7pm including weekends / Public Holidays
• 5 days week with rotating off day

Only shortlisted candidate will be notified.

1. Deliver Meal Service to patients, attend to and assist with food related concerns and queries of patients.
2. Take the patients’ meal orders using the Electronic Meal Ordering System (eMOS).
3. Perform duty as a Service Ambassador to meet requests and attend to the hospitality needs patients.
4. Ensure accuracy of every patient’s meal orders, preference, restrictions, special requests and food allergies are properly recorded in the eMOS.
5. Clear soiled meal trays from patient rooms at the given time.
6. Attend to wards and patient’s food related issues, complaints and feedbacks. Coordinate with the Kitchen staff for follow up action and service recovery.
7. Undertake any duties as assigned by Superior.
8. Comply with all Food Hygiene and Safety practices and NEA regulations governing leanliness and hygiene.

Requirements:

• At least a Secondary Education in any discipline
• Preferably with Basic Food Hygiene cert will be an advantage
• Service oriented and good communication skills
• Experience in healthcare, hotel, food & beverage, hospitality industry will be an added advantage
• Able to work on 12-hour shifts, weekends and public holidays
• 4-days work week (Total working hours is 44 hours in a week)

Responsibilities

• Prepares food orders
• Ensures that work stations are adequately stocked and properly stored
• Ensures all food items are served within the waiting time
• Ensures the highest standards and consistent quality in the food preparation
• Maintains the hygiene and cleanliness of the cooking stations and kitchen

Requirements

• Able to work in a fast-paced environment
• Organised and ability to multi-task
• Team player
• Preferably able to start work immediately
• Food safety & hygiene certification (Must have!)

Job Description:

• Receive training and perform duties in the kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position
• Maintain cleanliness and general upkeep of the kitchen.
• Participate in initiatives to further improve kitchen standards and procedures
• Observe high standards of mise en place with attention to detail
• Perform stock ordering and controlling on a daily basis
• Perform effective problem-solving skills when necessary
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage/kitchen industry experience
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Guest Service Agent is responsible in providing front desk service to guests and undertaking various administrative duties to ensure effective and smooth operations.

JOB RESPONSIBILITIES

1. Execute incoming guest’s registrations and check out administration is processed timely and properly.

2. Constant monitoring of the room’s availability and close liaison with the Housekeeping Department to ensure that the turnaround of the required rooms is attended.

3. Good handling of all guests’ enquiries and complaints.

4. Process of guest room invoices and collection of cash when necessary.

5. Greet, attend and escort VIP guests to the allocated rooms.

6. Other ad-hoc duty assigned by HOD.

JOB REQUIREMENTS

1. Possess good customer service working attitude.

2. Certificate in Hotel/Accommodation from Singapore Hotel Association or local training institute.

3. Have at least one (1) year of working experience in hospitality industry.

4. Willing to work on three (3) rotating shifts six working days public holidays and weekends.

5. Able to take on night shift duties.

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

Job Description:

Position Overview: We are seeking a dedicated and customer-oriented individual to join our team as a Waiter/Waitress. The ideal candidate will play a crucial role in providing excellent service to our guests, ensuring their dining experience is enjoyable and memorable. The position involves working in a dynamic and fast-paced environment, including holidays and weekends.

Responsibilities:

1. Customer Service:Greet and welcome guests with a friendly and positive attitude.
   Assist guests in making menu selections and provide recommendations when necessary.
   Take accurate orders and relay them to the kitchen staff promptly.
   
2. Table Service:Serve food and beverages in a timely and efficient manner.
   Ensure tables are set up properly and maintain cleanliness throughout service.
   Anticipate guests' needs and respond promptly to any requests.
   
3. Knowledge of Menu:Stay informed about menu items, specials, and beverage offerings.
   Provide detailed information about menu items, including ingredients and preparation methods.
   
4. Upselling:Suggest additional items, such as appetizers, desserts, or beverages, to enhance the dining experience.
   
5. Team Collaboration:Work collaboratively with kitchen staff to ensure smooth coordination between the front and back of the house.
   Communicate effectively with colleagues to provide excellent service.
   
6. Handling Payments:Present bills to customers, handle payments, and process transactions accurately.
   Maintain a high level of integrity and honesty when handling cash and credit transactions.
   
7. Cleanliness and Organization:Keep the dining area clean and well-organized.
   Assist in the setup and breakdown of the dining area before and after service.
   
8. Adherence to Policies:Follow company policies and procedures regarding service standards, hygiene, and safety.
   Attend training sessions to stay updated on new menu items and service techniques.
   
9. Flexibility in Schedule:Be available to work during holidays, weekends, and evenings as per the restaurant's schedule.
   

Qualifications:

• Excellent communication and interpersonal skills.
• Ability to handle high-pressure situations with a positive and calm demeanor.
• Basic math skills for handling payments.
• A team player with a strong work ethic.
• Willingness to work flexible hours, including holidays and weekends.

Joining our team as a Waiter/Waitress offers a fantastic opportunity to be part of a dynamic and rewarding work environment. If you are passionate about providing exceptional customer service and enjoy working in a team-oriented setting, we encourage you to apply.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

JOB SCOPE

The role of the Room Attendant is to ensure that the rooms are well cleaned and tidy ready to sell to the guests.

JOB RESPONSIBILITIES

1. Check and stock up all the necessary linens and supplies required for the day.

2. To check all room status is the same as on the Room Attendant daily report. To report any discrepancy found to the Supervisor immediately.

3. Responsible for cleaning a minimum of fifteen (15) rooms daily.

4. Replenish all amenities according to the Operational Standards.

5. Perform rotation cleaning duties (thorough cleaning, shampoo carpet cleaning etc) as required.

6. Responsible for the cleanliness, maintenance of her/his work area and ensure security of guestrooms and privacy of guests.

7. Check and report faulity items that needed repair to the Floor Supervisors/Housekeeping office while in the process of cleaning the guestrooms.

8. Check Room Safe and set dials for check-out and vacant clean rooms.

9. Report and hand in any Lost and Found items to the Floor Supervisors/Housekeeping office.

10. Check and record the number of soiled linen correctly and enter it in the Linen Changing list before exchange for clean linens at the Linen Room.

JOB REQUIREMENTS

1. Minimum secondary education or equivalent.

2. At least 1 year of experience in housekeeping or related field.

3. Able to understand the communicate in simple English.

4. Knowledge in use of vacuum clearner and proper chemicals handling.

5. Functional knowledge in room cleaning.

6. Hardworking team player with pleasant personality.

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

Public Area Cleaner will be responsible to perform routine duties in cleaning and servicing of public areas under the supervision of the Floor Supervisor.

JOB RESPONSIBILITIES

• Cleans and maintain public area, water fountain at the Front Lobby and Drive-In Areas.
• Replenish all supplies including toilet paper and soaps in Public Area restrooms.
• Perform carpet shampoo in guestrooms, floor corridors, executive offices as instructed by Housekeeping Supervisors.

JOB REQUIREMENTS

• At least 1 year of experience in cleaning or related field.
• Able to understand and communicate in simple English.
• Knowledge in use of vacuum cleaner and proper chemicals handling.
• Hardworking team player and pleasant personality.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

Bellhop will be responsible to greet the guests upon their arrival at the Hotel, offering assistance to carry the luggage's and directing them to the reception counter for check-in.

JOB DESCRIPTION

• Open vehicle doors for incoming and outgoing guests/patrons.
• Count number of pieces of luggage received and confirm with the guests to ensure that no luggage is missing.
• See that the Front driveway is clear at all times.
• Accompany the guests to the assigned rooms and explain all facilities in the room.
• Inform and sell all other hotel facilities to guests.
• Upon check-out, carry the luggages down to the Lobby and direct the guests to the Front Office Cashiers.
• Deliver messages, parcels, faxes etc to the guest rooms.
• Help to keep the Lobby area clean at all times.
• Run errands, and carry luggages for room change.
• Lead and show guests to the location where they requested to go to.
• Keep all luggages for safe keeping in an orderly manner and enter in the luggage storage control sheet for the luggage room. To report to Superior any damage of the luggage.
• Use security netting to secure large number of luggages for storage upon request.
• Hand any lost articles left in the Lobby to the Superior.
• Be careful not to damage the lift walls or corridor walls when using the trolley.
• Maintain the conditions of the equipment, e.g. polishing
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a GCE ‘N’ Level/Lower Secondary or equivalent
• At least 1 year of experience in related field
• Able to communicate in English
• Able to lift heavy and large items
• Positive working attitude and customer-centric
• Able to work independently and as well as in a team
• Able to work on three (3) rotating shifts jobs.
• Able to work 6 days work week including Saturdays, Sundays and Public Holidays.
• Able to commence employment within short notice period.

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB RESPONSIBILITIES

1. Provide efficient telephone services by answering calls promptly and in a courteous and helpful manner.

2. Receive, acknowledge and relay all incoming calls on the switchboard and telephone in the department to the parties concerned in a fast, accurate and courteous manner.

3. Ensure that telephone courtesy and techniques are put into practice.

4. Input the wake-up calls requested into the FCS system and ensure that it is prompty executed.

5. Take note of daily events and new instructions on the white board in the Telephone department.

6. Check and record incoming faxes and distribute to respective departments concerned.

7. Assist guests and staff on general enquiries and connection of overseas calls.

8. Furnish maximum information related to the Hotel to guests or other related parties, provided that the information is not deemed confidential such as management policies, rules and regulations and guest’s information.

9. Transmit or relay accurately and promptly all messages requested by guests and staff.

10. Keep data and records for all long distance calls made through Operators.

11. Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

1. Possess at least a GCE ‘N’ / ‘O’ Level or equivalent.

2. At least 1 year of experience in related field.

3. Excellent in communication and interpersonal skills.

4. Proficient in Microsoft Office.

5. Able to work independently and as a team member.

6. Willing to take on a three (3) rotating shifts jobs.

7. Able to work 6 days work week including Saturdays, Sundays and Public Holidays.

8. Preferably able to communicate English, Mandarin and local dialects such as Cantonese, Hokkien and Teochew to attend to hotel guests from China, Taiwan and Asia Pacific countries.

9. Able to commence employment within short notice period.

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

As a Food and Beverage Outlet Assistant you are responsible to deliver friendly and courteous services to every hotel guests and customers.

JOB DESCRIPTION

1. Greet all incoming hotel guests and customers who patronize the Coffee House.

2. Responsible for the cleaniness and hygiene of the outlet and ensure that all guests are comfortable having their meals in the Coffee House.

3. Assist in the setting up of function rooms for any events of the day.

4. Set up the table with the appropriate eatery utensils to be utilised by the customers.

5. Assist in the taking of Room Service orders as and when the guests made an order.

6. Carry out the necessary preparation set up of morning breakfast buffet for the hotel guests.

JOB REQUIREMENTS

1. Possess a Certificate in Food & Beverage operations.

2. Possess at least three (3) years of experiences in related field.

3. Possess a Food Hygiene Certificate from Singapore Training Institute.

4. Able to work in a 6 working days environment including Saturdays, Sundays and Public Holidays.

5. Able to speak English and Mandarin.

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.