Total 14,595 F&B / Tourism / Hospitality job vacancies in islandwide

负责拉面餐馆的后厨运营

懂得如何熬煮兰州牛肉面的原汤

懂得如何兑汤

懂得如何熬制兰州牛肉面的油泼辣子

能熟练制作8种面型

会炒面，煎鸡肉

能熟练切牛肉，切蒜苗，白萝卜

能按公司要求准备小菜

能做好厨房的清洁工作

In charge of the kitchen operation of a Lanzhou Beef Noodle restaurant

Knowing how to prepare the beef soup

Knowing how to prepare the chili sauce for Lanzhou Beef Noodle

Knowing how to pull 8 different types of noodle

Can fried noodle and grill chicken

Can cut beef, Chinese Leek and radish efficiently

Can prepare side dishes according to company's requirement

Can do cleaning working according to company's requirement

Job Info:

• Salary: Basic $2800 - $3500 + AWS + VB
• Working Hour: 5 Days (Monday - Friday 8:30am - 5:30pm)
• Location: Boon Lay

Job Scope:

• Assist the Marketing Manager and General Manager in daily administrative tasks to ensure the smooth functioning and coordination of marketing activities
• Support in recognizing marketing trends and key opportunities
• Carry out market research to pinpoint the needs of target customers, analyze competition, and identify trends, aiding in the development of effective marketing strategies and plans
• Monitor the progress and results of marketing campaigns, collecting data to enhance overall performance
• Present findings, statistics, and insights through graphic, written, or verbal presentations and reports.
• Manage the creation and maintenance of social media accounts
• Address marketing inquiries via phone, email, or social media.
• Perform data entry and analysis

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

1054

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Responsibilities:

* Responsible for food preparation and cooking to standard operating procedures;

* Ensure smooth operations and allocation of duties within the kitchen;

* Ensure that all orders are fulfilled in a timely manner and to expected standards;

* Attend to kitchen-related duties stock- checking and inventory and ordering;

* Practice and ensure good hygiene and housekeeping standards within the kitchen;

* Ensure food is stored, prepare and presented in a safe and hygiene manner;

* Uphold high standards of food quality to ensure customer satisfaction.

Requirements：

* Strong experience in Chinese cuisine including all varieties of noodles and rice

* Profound knowledge of different kinds of beverages

* Deep knowledge of every aspect of Chinese dishes

* Proficient with BBQ and Chinese specialty equipment

* Ability to manage numerous tasks, assign responsibilities and display high patience

* Able to work night shift

Oversee the Kaseiki counter

Sashimi and Sushi expert

Manage Kitchen staff

Control Kitchen cost and achieve P&L

Manage safety and hygiene

Manpower planning and scheduling

Able to speak fluent Japanese with customer

This person must have strong Japanese fine dining cuisine experience and omakase experience

We're now hiring a Restaurant Manager to join our growing team. If you're excited to be part of a winning team, Takagi Ramen is an excellent place to get ahead. Apply today!

Responsibilities:

- Oversees operations of the outlet, ensuring compliance with health, safety, food handling, and hygiene standards

- Motivates staff and maintains an open channel of communication between the staff and management

- Hires and trains staff

- Organizes and oversees the staff schedules

- Ensures customer satisfaction, handles and resolves customer complaints

- Manages and maintains stock inventory

- Reports daily sales

Requirements:

- Minimum 2 years of experience in Food & Beverage industry

- Supervisory and leadership skills

- Good skills with a focus on customer service

- Experienced with food handling, safety, and other restaurant guidelines - Singaporean

- Able to start work immediately

Working hours : 10am to 10pm

11am to 11pm

6 days work week

Location outlet : East area

Benefits:

- Monthly Performance Incentive

- Joining Bonus

- Annual Wage Supplement

- Flexible Working Hours

- Staff Discount

- Staff Meal

- Medical Benefits

- Career Advancement Opportunities

- Annual Leave

Islandwide Locations: Jurong West, One-North, Woodlands, Yishun, Ang Mo Kio, Marine Parade, Simei, Downtown East, Redhill

Don’t miss out this great opportunity! Whatsapp our friendly HR:

9297 8413 / 9888 9975

Job Descriptions

To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively

To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards

Ensure smooth day-to-day operation of the restaurant

Obtain sales target and KPIs given by the management

Assist in planning schedule

Promote positive work environment

Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

Develop strategic and operational plans for managing execution and measuring results

Any other duties as may be assigned by management

Job Requirement

Strong communication, interpersonal and management skills

Team Player

At least 1 year of experience in a similar position

Maintain highest level of cleanliness & hygiene standard

Chateraise Singapore has vacancies for F&B Operations Executives (Retail hours)

Job Role and Responsibilities

• To assist Country Manager in Chateraise’s aggressive expansion

• To embark on management training, cross-functional job rotations across core commercial functions such as Sales and Marketing so as to be able to lead and manage both operations and management.

• Support Japan HQ initiatives: Maintain effective communication to ensure smooth execution of promotions, events, or activities. Example, marketing activities & online store database management

• Ensuring all policies and procedures of the company are followed by outlets accordingly

• Conduct checks and audits at outlets to ensure requirements/standards are met

• Any other jobs or duties assigned by the Country Manager from time to time

Requirements

• A Bachelor Degree or equivalent; minimum 2 year working experience in related field

• Track record of non-academic, co-curricular activities

• Keen sense of business acumen, excellence in critical thinking and analytical skills

• Team player with strong communication and interpersonal skills;

• Driven and ambitious in delivery of results

• Able to work well as a team and as a leader when needed

• Good learning ability (both to learn and help others learn).

• Passionate about F&B/ Confectionery an added advantage

• Working Location: Island wide

• Working Hours: 5 days/week, 44hours (inclusive of ocassional weekends and PH)

• Interested candidates are welcome to call 6659 3895 or email CV to [email protected]

Our client is in the Online F&B industry in Singapore. Due to their current expansion plan, they are looking for a Product Marketing Designer to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities:

• Work closely with the marketing team to develop creative visual designs and design solutions in align with company’s brand and goals.
• Design and create packaging material for various related products.
• Produce engaging visuals and graphics for both digital and print media.
• Collaborate with the operations team to ensure all the packaging and promotional materials within production as well as budget requirements.
• Maintain a comprehensive library of design assets for the use across different various media channels.
• Ensure consistent application of brands across all physical and digital touchpoints.
• Responsible for related product and event videography and photography
• Any other task assigned to you from time to time.

Requirements:

• Minimum Diploma in Information Technology or relevant field of study equivalent
• Minimum 3 years’ relevant working experience in product design
• Proficient in the Adobe Creative Suite

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

We have 3 outlets in Clarke Quay area and we are looking for an experienced and qualified Group Head Chef. Apply now and we would be excited to get to know you!

JOB DESCRIPTION AND REQUIREMENTS

• You will be the first in command in the facilities.
• Be a team player and promote positive team dynamics in kitchen and restaurant
• In charge in all areas of kitchen management
• Be fully aware and well trained to prepare every item in the menu to high quality standards
• Develop a strong knowledge of all company menu items/ products
• Ensure strict adherence to kitchen SOPs, food prep hygiene and personal hygiene guidelines at all times.
• Training and guidance to all new kitchen support staff
• Daily operations – timely deliverance of consistent food, checking stock, meeting customers’needs
• Effective stock/fresh food rotation to minimise wastage (I.e. FIFO procedure)
• Accountability for all food and supply orders and accuracy of deliveries
• Waste management – In line with regulations and agreed procedure
• Adhering to health and safety standards for kitchen & kitchen staff as dictated by Governmental authorities.
• Advising on kitchen equipment requirements including cooking and service hardware
• On-going general maintenance and cleanliness of the kitchen and all food preparation areas
• Managing cleaners to ensure they use their time effectively

We are a F&B concept looking at hiring passionate and fun-loving people. We are looking for the following:

Head Cook:

1. Food Preparation and Cooking

2. Learn and operate food processing machines

3. General hygiene and maintenance of overall central kitchen

4. Stock Ordering , Receiving and Maintainance

5. Conceptualizing the menu

负责拉面餐馆的后厨运营

懂得如何熬煮兰州牛肉面的原汤

懂得如何兑汤

懂得如何熬制兰州牛肉面的油泼辣子

能熟练制作8种面型

会炒面，煎鸡肉

能熟练切牛肉，切蒜苗，白萝卜

能按公司要求准备小菜

能做好厨房的清洁工作

In charge of the kitchen operation of a Lanzhou Beef Noodle restaurant

Knowing how to prepare the beef soup

Knowing how to prepare the chili sauce for Lanzhou Beef Noodle

Knowing how to pull 8 different types of noodle

Can fried noodle and grill chicken

Can cut beef, Chinese Leek and radish efficiently

Can prepare side dishes according to company's requirement

Can do cleaning working according to company's requirement

We have 5 days per week Full Time roles available for Dishwashers, the most important role that we have in our outlets!

CMCR is on a mission to be a champion of specialty coffee and the best brunch in Asia. We have exciting goals to grow in Singapore and throughout the region, this growth brings massive opportunity for our teams to grow in our careers.

Team Benefits

• Amazing career growth
• 5-day work week
• End-year performance bonus
• Group medical, hospitalisation and dental insurance
• Free staff meals and drinks
• Discount across all SEG brands
• Group D&D and team bonding events
• Team member referral bonus
• Birthday leave and vouchers

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants

Responsibilities

• Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu

• Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of

delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern and

kitchen storage capacity

• Oversee the setting up and cleaning of stations by staff

• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiency

• Quality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Job Responsibilities:

• Prepare, cook and serve a variety of items in accordance with specific menus
• Assist Executive Chef and Sous Chef to develop new dishes and menus
• Assist with inventory and managing of supplies
• Maintain safety and cleanliness standard
• Ensure quality control and presentation of all food items
• Ensure proper handling and storage of all food items in accordance with restaurant standards and sanitation / health regulations
• Ad-hoc duties as assigned by chef in-charge

Health and Safety Responsibilities:

• Adhere to Compass Singapore HSE systems and procedures
• Follow all Emergency Response plans on site
• Follow procedures for identifying, assessing and controlling hazards and risks
• Adhere to and maintain food handling standards and food safety plan at all times

Job Requirements:

• Candidate must possess at least a Professional Certificate/NITEC
• At least 1-2 years of relevant work experience in the related field
• Customer-service oriented personality
• Proactive, friendly and pleasant characteristics
• Able to communicate skills and team player
• Cheerful and self-motivated with positive working attitude

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Part Time Service Crew at YATSUDOKI SINGAPORE x 10!!!

Job Description

· To deliver excellent customer service

· Hande cashiering system, various payment mode and devices

· Taking and packing orders for customers

· Ensure shelves are continuously stocked

· Maintaining cleanliness of store

· Cross sell and up sell products

Job Requirements

· Minimum GCE “N” level

· Have some experience in F&B industry

· Cheerful persona and able to work as a Team

· Able to work in a fast pace environment

· Must be able to commit a minimum of 4 days per week

· Shift work, 6 - 8hours/shift, up to 11pm, including weekends and PH

· $10/hr

· Available immediately preferred

· Students are welcome!

· Work Location: Millenium Walk and Tampines West CC

· Interested candidates are welcome to call 6659 3895 or email CV to [email protected]

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Chin Swee Rd (near Chinatown MRT)

5 days (8 hrs/day including 45 mins break)

Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am

$2200 - $2500

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Training provided

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• Assist and support in managing and oversee daily operations and ensure compliance to operations standards and procedures.
• Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Participate in planning weekly schedule planning and daily team floor plan.
• Trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant.
• Handles customers' feedback promptly.
• To comply ad-hoc with all the admin and paperwork requirements.
• To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.
• Setting up, maintaining, and establishing physical placement of wine in cellars and cabinets in an organized and structured manner that is in coordination with the wine list.
• Regular maintenance and updating of wine list to reflect current products and vintages.
• Responsible for maintaining guest expectations and recommending wines accordingly to ensure guest satisfaction with regards to the wine.
• Ensure communication with the management team to identify wines that need to be upsold in order to maintain stocks.
• Responsibility for maintaining the upkeep of the wine par levels.
• Responsibility for the correct use and maintenance of glassware and other wine related equipment in the restaurant including but not limited to wine list covers, ice buckets, decanting equipment, specialty glassware, bar equipment, and other equipment.
• Responsible for maintaining an executing all the special beverage promotions designed to increase beverage sales in the restaurant in regards to wine.
• Maximizing sales opportunities through wine sales.
• Prepare profit & loss account.
• To carry out all tasks in a reasonable time frame to ensure the smooth running of the areas and restaurant.
• To regularly educate staff on wine knowledge, specifically pertaining to the restaurant’s wine program.
• Negotiate purchase prices with vendors.
• Monthly inventory of wine and all related beverage.
• Perform other related duties as assigned by the Management/Owner.
• Team player and independent.
• Humble and willing to learn and share to grow together.
• Good working attitude
• Sales driven

Job Description:

1. Ensure that food preparation areas are clean and hygienic.

2. Storing and distributing ingredients.

3. Washing, peeling, chopping, cutting and cooking of foods.

4. Ensure food preparation meets company SOP and Recipe.

5. Keep up-to-date with current promotions and new items in menu.

6. Ensure the procedures for supplies, equipment, and work areas are in compliance with safety standards and SOP.

7. Assist in keeping food wastage to minimum, through correct product measurements.

8. Maintain good knowledge on standard food preparation through training, and training of Junior Kitchen Assistants.

9. Always adhere to all company policies and procedures.

10. Inventory Management

Job Requirements

1. At least 2 years of relevant experience

2. Positive attitude.

3. Basic Food Hygiene Certification is a must.

4. Able to commit on weekends and public holiday.

5. Able to accept split shift.

Foodshop within neighbourhood vicinities requires chief cook for local food.

Must be able to work spilt-shift (i.e. 5am to 9am and 4pm to 8pm).

Must be able to work on weekend and public holidays.

Must have good knowledge about food hygiene.

Must be willing to impart your cooking skills to your assistant.

Must be able to co-ordinate well with the counter-staffs.

Must know how to take inventory to ensure no shortage of ingredients at all times (however not to stock-pile especially those perishable items).

Must have at least three years of similar working experience.

Must be a team player.

-Address to customers’ feedbacks and complaints promptly

-Adhere to the company’s standards and service levels to increase sales and minimize costs, including food, beverage, supplies, utility and labour costs

-Lead and motivate staffs in achieving sales target and customer’s satisfaction

-Oversee and manage all areas and business of an outlet assigned

-Ensure that all daily sales collection is in order and securely banked in

-Ensure that personnel and payroll related administrative duties are promptly followed up

-Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining area

Ensure consistency and quality of food served to customers

Responsible in recruitment, development, performance appraisal, retention3, and discipline of staff in the outlet. Take appropriate measures in furtherance staff stability and uphold discipline.

Planning staff’s schedule to ensure appropriate staffing based on operational requirements

Conduct orientation and oversee training of new onboarding employees

- Passion in F&B and Service industry
- Able to work long hours including weekends and PH
- At least 1 year experience in related field.

Assistant Sales Manager | FMCG | F&B | Warewashing Specialist | Jurong East

Working days & hours: Mon - Fri (9am-6pm)
Salary: Up to $6,000 (depending on experience) + Transport Allowance
Office: Toh Guan Road East, Jurong East

Responsibilities:

• Plan and execute sales plans in line with Company sales targets and KPIs.
• Solicit organizations and individuals to grow dealer and end user sales.
• Collection of qualified leads and pertinent sales information, with the aim to facilitate machine, accessories, chemical, and spare part sales performance; as well as rental and maintenance contract development.
• Maintain close contact with the market to recognize current market trends, developments and competitor movements.
• Identify and develop new market opportunities for the business
• Tracks sales activities and creates reports for use in strategic decision making.
• Leads and manages all sales operations with the key objective of growing incremental and new sales for the business while retaining existing customers.
• Monitor the financing standing and credit-worthiness of existing and new customers, and to follow-up timely on billings and payments to ensure positive payment trend.

Requirements:

• Bachelor’s degree in business, marketing or related field.
• Min 5 yrs experience in sales, marketing, management or related field.
• Experience in FMCG, Food and Beverage, catering industry is added advantage.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Purpose:
This position will be in charge of 1-2 outlets, which includes daily operations, business results and leading the team in delivering excellent service and quality to meet customers' satisfactions at all times. He/ She will support superior in contributing positive business results to the area.


Main Responsibilities in outlet's:

1) Sales & Business Results
2) Safety & QSC
3) People Management- Morale, Needs, Training and Development
4) Administrative and others

(Those with insufficient or no F&B supervisory experience but has high interest will be considered for Management Trainee position with full training provided)
(Those with much higher experience, will consider for Senior Outlet or Area Manager)

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales