[Job ID: 764834]

Responsibilities:

• Handling sales of meats, seafood and processed food items from South East Asia, mainly from Japan, Australia & USA to Singapore supermarkets, restaurants and hotels.
• To develop new account and manage existing account.
• Any other adhoc duties assigned from Manager.

Requirements:

• Min 1-3 years’ of relevant working experience
• Possess good communication & marketing skills
• Positive mindset and independent attitude is must
• Ability to work independently as well as in a team
• Self-motivated, good analytical & interpersonal skills
• Able to start work within short notice

We are regret that only shortlisted candidate will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771

Benefits

• Incentive scheme 4%, 8%, 12% monthly based on sales target (after confirmation)

Responsibilities

• Assist in ordering, receiving, unloading, storage, and rotation of merchandise and building of displays at our fish market
• Assist in merchandising, labor, and other operational processes at our fish market to company standards
• Assist in cleaning and processing incoming seafood and food shipments
• Comfortable and adept in handling seafood and machinery
• Sanitize and clean all cutting area and equipment after fish processing work
• Inspect products for quality control
• Able to carry heavy load
• Able to assist with other ad-hoc duties assigned
• Experience working in food production or in an industrial kitchen
• Knowledge of quality assurance practices

Qualifications

• Singaporeans and PRs only
• Has at least 1 years of relevant working experience in F&B establishments of a similar niche
• Understanding of basic food hygiene practices.
• A team player with good and effective communication and interpersonal skills.
• Adaptability to change and willingness to embrace new ideas and processes.
• Ability to work unsupervised and deliver quality work.

JOB OBJECTIVE

To ensure that the solutions offered are tailored to meet the customers’ requirements by working closely with sales team.

JOB RESPONSIBILITIES

• Works closely with the sales team on proposals and pitches for business.
• Attends meetings with Sales Managers and acts as a solution expert.
• Puts together business cases for the sales team to support their proposals.
• Works closely and collaboratively with customers to devise effective solutions.
• Ensures that the company’s solutions can be delivered to the customer’s requirements.
• Works closely with customers to understand and capture requirements.
• Responds to customers following requests for information and proposal requests.
• Presents proposals to customers alongside members of the sales team.
• Provides ongoing support for customers post implementation.
• Produces detailed costings for customers and ensure the contract is profitable.

We are seeking a skilled and passionate Cook/Chef specializing in Western Cuisine to join our kitchen team. The ideal candidate will have a strong understanding of Western cooking techniques, be able to work efficiently under pressure, and deliver high-quality, flavorful dishes that exceed customer expectations.

Responsibilities:

• Prepare and cook a variety of Western cuisine dishes, ensuring quality, taste, and presentation meet high standards.
• Master cooking techniques such as grilling and roasting meats.
• Assist in menu development by contributing creative dish ideas and improving existing offerings.
• Ensure all food preparation adheres to company standards and complies with health and safety regulations.
• Maintain kitchen cleanliness and organization, ensuring proper hygiene and sanitation practices.
• Implement stock rotation procedures and monitor ingredient freshness, minimizing food waste.
• Ensure accurate portion control to maintain consistency in food quality and cost management.
• Collaborate with the Head Chef and kitchen team to ensure efficient food preparation, particularly during busy service hours.
• Train and mentor junior kitchen staff on Western cooking techniques and kitchen operations.
• Communicate with front-of-house staff to ensure prompt and accurate service, addressing customer feedback promptly.
• Stay updated with Western culinary trends, bringing fresh ideas to the kitchen.
• Handle equipment responsibly, performing regular checks to ensure everything is in good working condition.

Requirements:

• Minimum 2 years of experience as a Cook or Chef specializing in Western cuisine in a high-volume restaurant.
• Expertise in a variety of Western cooking techniques, including grilling, roasting, sautéing, and baking.
• Strong knowledge of Western ingredients, flavors, and culinary trends.
• Ability to work effectively in a fast-paced environment and under pressure.
• Excellent attention to detail, particularly in food presentation and quality control.
• Creativity and passion for developing new dishes and enhancing the dining experience.
• Strong communication and teamwork skills to ensure smooth kitchen operations.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Commitment to maintaining high standards of cleanliness, hygiene, and food safety.

F&B Management Trainee

Working Hours: 6 days rostered work week

Location: Islandwide

Salary: $2800-$3200

Requirements:

• Degree holder, with 1 year F&B experience
• Able work on weekends / public holidays

Job Scope:

• Hands-on involvement in daily operation to understand and execute duties
• Undertake management trainings and responsibilities with focus on sales management, customer satisfaction, operating expenses and shop’s profitability
• Focus mainly on Service/ FOH, but will have exposure to Kitchen/ BOH. May cover Kitchen/ BOH if operationally required
• Enforce and ensure compliance to Company SOPs, governmental regulations, food safety and hygiene standards within the store
• Any other ad-hoc duties base on operational needs

Key Responsibilities:

• Assist with food preparation and basic cooking tasks.
• Ensure kitchen cleanliness and hygiene standards are met.
• Wash, chop, and prepare ingredients as needed.
• Help with dishwashing and maintaining kitchen equipment.
• Support chefs and kitchen staff in daily operations.

Qualifications:

• Ability to work in a fast-paced environment.
• Willingness to learn and follow instructions.
• Strong attention to detail and cleanliness.
• Previous kitchen experience is a plus but not required.

Join our team with a flexible schedule and gain hands-on experience in a vibrant seafood restaurant!

Key Responsibilities:

• Prepare and manage dishes in the cold kitchen, including salads, appetizers, and cold seafood platters.
• Ensure all ingredients are fresh and properly stored.
• Maintain high standards of food presentation and quality.
• Oversee kitchen helpers and guide them in their tasks.
• Ensure cleanliness and hygiene in the cold kitchen area.

Qualifications:

• Proven experience as a Chef de Partie or similar role.
• Expertise in cold kitchen techniques and seafood preparation.
• Strong attention to detail and creativity in food presentation.
• Ability to work efficiently in a fast-paced environment.
• Good leadership and communication skills.

Join our culinary team and showcase your skills in delivering top-quality cold kitchen dishes!

[Job ID: 764834]

Responsibilities:

• Handling sales of meats, seafood and processed food items from South East Asia, mainly from Japan, Australia & USA to Singapore supermarkets, restaurants and hotels.
• To develop new account and manage existing account.
• Any other adhoc duties assigned from Manager.

Requirements:

• Min 1-3 years’ of relevant working experience
• Possess good communication & marketing skills
• Positive mindset and independent attitude is must
• Ability to work independently as well as in a team
• Self-motivated, good analytical & interpersonal skills
• Able to start work within short notice

We are regret that only shortlisted candidate will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771

As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured 18-months programme. The programme will involve a rotation across various restaurant concepts and supporting departments, which will be customised based on operations’ and trainee’s expectations and requirements. To complement their learning and assimilation into a leadership role, the management trainee may be involved in special projects as assigned by F&B leaders, and mentored by a senior leader of the hotel.

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Is always well presented and adheres to hotel’s grooming standard.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Undertakes F&B special projects as directed by F&B leaders and/or mentor.  

Provide a leading and consistent guest experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership

• Is a role model for the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, learning and development of the team

• Completes all components of the Raffles Leadership Development programme.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in recording and submitting monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts
• Performs any other duties and responsibilities that may be assigned.

Job Description & Requirements

1) prepare menus in collaboration with colleagues

2) ensure adequacy of supplies at the cooking stations

3)prepare ingredients that should be frequently avaliable (vegetables , spices etc)

4)cook and complete dishes in timely manner

5) able to cook vietnamese cuisine, snackes, spring roll

6) friendly and service oriented

7) able to perform shift, work on weekends and public holidays

8)ensure good hygiene practices and quality control of food and presentation

9) must be able to work in a fast pace environment.

Local focused

• Develop, implement, and maintain comprehensive compliance program in line with regional and international regulations such as MAS regulation, anti-money laundering (AML), counter-terrorism financing (CTF), data protection, Sanctions and industry-specific regulations.

• Monitor and interpret regulatory changes and ensure the organization’s policies and procedures are updated accordingly.

• Conduct regular risk assessments to identify potential compliance risks and develop strategies to mitigate them and ensure compliance with applicable laws, regulations, and policies.

• Act as a point of contact for regulatory authorities and external auditors.

• Liaise and maintain relationships with regulatory bodies and manage any regulatory inquiries and reporting obligations for the organization in the region.

• Monitor and report on compliance risks and issues to regulatory authorities, senior management and the board of directors.

Local & Group

• Coordinate with group compliance teams to align compliance objectives, processes, and goals, ensuring consistent practices across the organization.

• Maintain accurate and up-to-date records of compliance activities, audits, and investigations.

• Provide training and guidance to staff on compliance-related matters, promoting a culture of integrity, compliance, and transparency throughout the organization.

JOB SCOPE

As the Housekeeping Coordinator, you will be the central hub of our housekeeping team, ensuring smooth daily operations. Assigning tasks to Room Attendants, dispatch House Attendants and Runners to fulfill guest requests, and support the overall efficiency of the housekeeping department.

JOB DESCRIPTION

• Responsible for all calls coming, handling guest request, lost and found and knowledgable in housekeeping operations;
• Maintaining records related to day to day operations, updating housekeeping data board, such as expected showroom/inspection date;
• Prepare the VIP amenities list;
• Co-ordinate with Front Office department and other departments if needed;
• Co-ordinate with the Engineering/ Maintenance department for room maintenance issues;
• Responsible in the proper handover of responsibilities in detail to the next shift;
• Maintain stock supplies ( guestrooms amenities, stationeries, cleaning materials ...etc);
• Assist the Executive Housekeeper for preparing the monthly report and budgets;
• Responsible for the upkeep of the Housekeeping office (filings and maintenance ...etc).

JOB REQUIREMENTS

• Degree/Diploma in Hospitality and Tourism Management.
• Three (3) years of relevant working experiences and exposure in hospitality industry.
• Strong leadership in leading a team.
• Excellent interpersonal communications and organising skills.
• Able to work independently and as well as with the team.

OTHER INFORMATION

• Annual Wage Supplement
• Outpatient medical benefits
• Dental benefits
• Other benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices

Location: Chancery Court, 36H Dunearn Road, Singapore 309433 (nearest MRT station: Newton)

• $2800 - $3500 / month
  

Team size:

• 3 - 4 staff

Job Responsibilities:

• Oversee daily operations of the store, including opening and closing procedures.
• Ensure compliance with health and safety regulations.
• Manage inventory levels, ordering supplies as needed to avoid shortages or excess.
• Maintain the cleanliness and organisation of the store.
• Ensure all food and beverages meet quality standards and presentation guidelines.
• Train and supervise staff, ensuring they understand and adhere to company policies.
• Assist with hiring and rostering of staff where necessary.
• Assist in conducting regular performance reviews, providing feedback and coaching to staff.
• Foster a positive and productive work environment.
• Assist in responding to and managing customer feedback and enquiries - both online and offline and implement strategies to improve service quality if necessary.
• Any other ad-hoc duties assigned by Management

Job Requirements:

• At least 2 years of relevant working experience in F&B
• WSQ Food Hygiene certification
• Fluent in English
• Team player with a good learning attitude
• Able to multitask and work under pressure
• Meticulous and takes pride in work
• Strong leadership, self-motivated and good people skills
• Excellent communication and interpersonal abilities

Official working hours:

• Tue, Thu, Fri, Sat, Sun: 9.30 - 6.30pm
• Wed: 9.30 - 1.30pm
• Closed on PH

License/Certification:

• WSQ Food Safety Level 1 (Required)

• Collaborate closely with team members (developers, product managers, customer support, and partners) to design, develop, and deliver high-quality backend services and applications
• Translate complex business scenarios into detailed system architecture design
• Design systems with high availability, concurrency and scalability
• Troubleshoot and deal with system problems proactively
• Participate in the full software development lifecycle, including requirements gathering, design, development, testing, deployment, and maintenance
• Stay up-to-date with the latest industry trends, technologies, and best practices to continuously improve the development process and product quality

• Work closely with team members (developers, product manager, customer support and partners) to develop, test and deliver high quality products
• Create detailed, comprehensive and well-structured test plans and test cases
• Prevent, report, analyze and track issues in an effective and efficient manner
• Root cause analysis of existing script failures or product issues, propose and drive enhancement for minimizing project issues or risks
• Design, develop and execute automation scripts or implement quality tools to continuously increase efficiency

• Responsible for product design, draft PRD requirements and interactive documents

• Manage the product life cycle and drive product development with Engineering teams

• Work closely with cross-functional teams to define, document, and communicate objectives and requirements

• React to feedback from users and business team promptly and patiently to find the best product fit and boost the business result

• Analyze product performance data, responsible product competition analysis, market research, and maintain the product's competitive advantage

Summary

Responsible for the supervision of the smooth and efficient daily operation of the Food & Beverage Department and ensures that all hotel guests receive an optimum level of service and care at all times.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates. 
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Ensure wherever possible that colleagues are provided with a work place free of discrimination, harassment and victimization.
• Treat customers and colleagues from all cultural groups with respect and sensitivity.
• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

   

• Responsible for all aspects of operation of the vaious F&B outlets assigned (Outdoor Beer Garden and KTV Lounge; Restaurant) with standards and excellent service
• Active role to contribute to the P&L and financial targets of the F&B Department
• Uplift customer relations and attend to customer complaints/ queries promptly
• Ensure minimum wastage, breakage and spoilage
• Support manpower deployment and rostering
• Upsell to achieve sales and revenue targets
• Oversee cash and stock control consistently according to company policies and SOPs
• Create interesting cocktails and constantly innovate in preparation and presentation
• Understand the crucial aspect of bar and beverage control
• Pair food with drinks and make recommendations accordingly
• Train and motivate the service team
• Any adhoc duties as required

Requirements

• Minimum 1 year experience in related industry
• Commitment to quality service, and food and beverage knowledge
• Able to start within short notice

Others:

Daily 2-way Transport provided at Caldecott/Bishan MRT

Direct to MRT/home for late hours.

Uniform and meals provided

Summary

A Chef/Cook does food preparation, cooking and presentation. It is also important to follow safety and sanitation practices.

Description
• Ensure all dishes are prepared and presented in accordance with standard recipes and presentations established
• Clean and organize the workstation
• Keep your station stocked, prepared, and clean
• Completes duties as assigned by the supervisor in a timely and acceptable manner
• Clean and sanitize equipment and workstations according to job routine
• Follows recipes for appropriate measurements and procedures
• Prepares and cooks food items for patient service, cafeteria, special functions and special diets
• Participates with Sous Chef in the serving and food presentation standards for patient meals, functions, and cafeteria menu

Requirements:
• Willing to go for Food Safety Course Level 1 Course
• Prior experience in kitchen operations, food preparation or production.
• Take instructions and hardworking individual
• Able to deliver under pressures, self-motivated and passionate with culinary work
• Able to commit 6 days work week including weekends and public holidays


Work location at 239 Sime Road Singapore 289685. Transport at Caldecott MRT.

JOB DESCRIPTION

1. Verify and reconcile daily transactions from all revenue-generating departments, including rooms, food and beverage and banquet.
2. Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance.
3. Review and reconcile the guest ledger, city ledger and credit card to the Accounts Receivable.
4. Review the interface between Point of Sale (POS) systems, Hotel Management Systems (HMS) and NetSuites, ensuring that revenue data flows accurately and seamlessly between the systems.
5. Review of daily no show and cancellation report and ensure that no show and cancellation revenue have been properly accounted for.
6. Examine daily reports for paid outs, rebates, adjustments, house use, and complimentary rooms to ensure that each transaction is supported by relevant documentation and approved by the appropriate authorised personnel.
7. Review daily Food & Beverage void and discount reports to ensure all entries are accurately documented and supported by appropriate justification.
8. Audit the daily cash summary and update General Cashier's report.
9. Review overages and shortages of Cashiers and take appropriate action and review Front Office foreign exchange rates as and when required.
10. Conduct float counting of all house fund holders on a weekly basis and prepare a monthly float count summary.
11. Responsible for conducting monthly surprise cash count at Front Office and F&B outlets.
12. Ensure the foreign currency exchange rates are updated regularly and to check on the accuracy of such rates.

JOB REQUIREMENTS

1. Qualified accountant (CA/CPA/ACCA) or other professional accounting accreditation.
2. Minimum of 3 years experiences in Hospitality/relevant field.
3. Well-developed communication skills to interact with broad ranges of audiences.
4. A big picture thinker who is detail-oriented.

Job Descriptions

• Cashiering, taking orders from customer & delivery platforms
• Assisting with shop operations & ensuring smooth operations
• Preparation of condiments according to SOP
• Housekeeping duties such as sweeping, mopping, washing and cleaning.
• Ensuring a neat, clean, hygienic & tidy workplace at all times
• Perform opening & closing duties
• Managing customers queries if any
• Provide good customer service
• Positive work attitude & able to work as a team

Attention to details are expected, candidates with the necessary experience and education background will be considered for a MANAGEMENT TRAINEE roles.

Job Requirements

• Min Diploma holders preferred for Management Trainee position

Benefits

• Various benefits (Up to 10 days Annual Leave, Staff Discounts, Staff Meals, robust training programme suitable for candidates who want to grow and thrive in the F&B Industry)

Working Hours

• 6 days work week
• Split shift 10am - 10pm (2.30pm - 4.30pm 2 hours break)

We are seeking a dedicated professional to join our esteemed culinary team in the role of  Commis Cook. This position offers an opportunity for career advancement in a world-class culinary environment.

As a Commis Cook, your primary responsibilities will include:

• Execute fundamental kitchen duties with precision, including fruit and vegetable preparation, and efficient food item distribution throughout the hotel
• Contribute to the culinary team by assisting in the plating of dishes, ensuring consistency and adherence to presentation standards
• Strictly follow standardized recipes and specifications to maintain quality control and consistency in food preparation
• Maintain impeccable cleanliness and organization of work areas, including refrigeration units, countertops, and cooking surfaces
• Implement and adhere to station opening and closing procedures according to established standards
• Minimize overproduction and food waste through proper inventory management, including accurate labeling, rotation, and storage of food items
• Operate kitchen equipment in compliance with safety protocols, promptly reporting any malfunctions or deficiencies
• Ensure strict adherence to food safety guidelines in all aspects of food handling, storage, preparation, and service
• Actively participate in maintaining a safe working environment and contribute to health and safety initiatives
• Comply with all hotel environmental policies and sustainability practices
• Perform additional tasks as assigned by kitchen management

This position requires a high level of attention to detail, commitment to excellence, and the ability to work efficiently in a fast-paced, high-pressure environment.

JOB SCOPE

The Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

1. Supervise the Guest Service Agent, Communications Officers, Cashiers and Bellman to ensure smooth running of the Front Desk.

2. Provide excellent guest services to all guests making their enquiries at the Front Office counters.

3. Escort VIP guests to their rooms and show them the amenities within the rooms.

4. Ensure that the availability of rooms are closely monitored to make the needs of the operations.

5. Assists all guests in their checking in and checking out registration and make them feel comfortable at all times.

6. Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

1. Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any

local training institutions.

2. Possess at least 2-3 years of experience in the same capacity in the Hotel industry.

3. Excellent customer service skills in handling large group check in and check out services.

Key Responsibilities:

• Process and manage all accounts receivable transactions, including invoicing, collections, and account reconciliations.
• Monitor and follow up on outstanding balances, ensuring the prompt collection of dues.
• Prepare monthly AR aging reports and assist with end-of-month closing activities.
• Coordinate with the front office, sales, and reservations departments to resolve billing discrepancies.
• Maintain accurate records of all transactions in compliance with hotel policies and accounting standards.
• Provide support during financial audits and collaborate with external auditors as required.
• Assist in generating AR reports and analyzing trends to support financial planning and budgeting.
• To carry out any other duties and responsibilities as and when assigned

Qualifications:

• Diploma in Accounting, Finance, or related field.
• Proven experience in an Accounts Receivable role, preferably in the hospitality industry.
• Proficiency with accounting software and MS Excel; familiarity with hotel accounting systems (eg: HMS Infor) is an advantage.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills to effectively handle client inquiries and internal coordination.

JOB RESPONSIBILITIES

• Manage and make amendment to reservations or cancellation of reservations.
• Receive email and faxes, etc. and input the booking information into the HMS system.
• Check and verify reservations for the day’s arrivals before putting up the expected arrival list.
• Answer any enquiries pertaining to room reservations and other facilities of the hotel.
• Coordinate with Front Desk on all last-minute arrivals, especially VIP guests to enable prompt follow up.
• File all correspondences in filing cabinets according to the month and date order.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a GCE ‘N’ / ‘O’ Level or equivalent
• At least 1 year of experience in related field
• Fresh Grade is welcome
• Fluent in spoken and written English to handle email/guest
• Proficient in Microsoft Office and Hotel systems
• Strong ability to work independently as well as a team player
• Good communication and interpersonal skills
• Work well under pressure
• May be required to work nights, weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Outpatient medical benefits
• Dental benefit

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices