Total 2,794 F&B / Tourism / Hospitality job vacancies in sg ensign kallang place l7 left wing

• Location: Orchard
• Salary: S$1,800 - S$2,000 depending on experience
• Working days: 6days

Working hours: 3 rotating shifts – 7am to 3pm, 3pm to 11pm & 11pm to 7am (2 midnight shift per month)

Responsibility

• Booking reservations for guests, including room rates, room availability, and special requests
• Perform registration duties for all hotel guests.
• Reviewing guest check-in information, such as name, address, credit card number, and phone number
• Assigns appropriate guests rooms based on their preferences.
• Handles guests requests through incoming calls and performs follows up on guests’ requests.
• Completing administrative tasks such as filing and photocopying

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

1. Operational Oversight:Supervise and coordinate all operational activities, including front-of-house and back-of-house operations.
   Ensure that all processes and procedures are followed to maintain smooth and efficient operations.
   Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement.
   
2. Staff Management:Recruit, train, and manage restaurant staff, including servers, kitchen staff, and support personnel.
   Create and maintain employee schedules to ensure adequate staffing levels during peak hours.
   Provide ongoing training, coaching, and performance feedback to enhance staff performance and morale.
   
3. Financial Management:Develop and manage budgets, forecasts, and financial plans to achieve revenue and profitability targets.
   Monitor expenses, control costs, and implement strategies to improve profitability.
   Conduct regular financial analysis and reporting to assess financial performance and identify opportunities for improvement.
   
4. Quality Control:Implement and maintain quality control measures to ensure that food preparation, presentation, and service meet established standards.
   Conduct regular inspections of the restaurant to ensure cleanliness, hygiene, and compliance with food safety regulations.
   Address any issues or concerns related to food quality, service, or cleanliness promptly and effectively.
   
5. Customer Service:Foster a culture of exceptional customer service and guest satisfaction throughout the restaurant.
   Handle customer inquiries, complaints, and feedback in a professional and timely manner.
   Implement strategies to enhance the overall dining experience and build customer loyalty.
   
6. Inventory Management:Oversee inventory management processes, including ordering, receiving, and stock control.
   Monitor inventory levels and ensure adequate supply of food, beverages, and other supplies.
   Minimize waste and spoilage through effective inventory management practices.
   
7. Health and Safety Compliance:Ensure compliance with health and safety regulations, food safety standards, and licensing requirements.
   Conduct regular safety inspections and audits to identify and address potential hazards.
   Implement and enforce safety protocols and procedures to maintain a safe and healthy work environment.
   
8. Strategic Planning and Development:Collaborate with senior management to develop strategic plans and initiatives to drive business growth and expansion.
   Identify opportunities for operational improvements, cost savings, and revenue generation.
   Stay updated on industry trends, market dynamics, and competitor activities to inform decision-making.
   

POSITION SUMMARY

The Corporate Director of Wellness will have multi-site responsibility for the strategic planning, managing, directing, and coordinating the operations as related to Spa and Wellness. This position will play an integral role in the improvement of quality, service, guest experience and financial performance as it pertains to his/her related areas. The incumbent will fully understand and embrace Capella Hotel Group vision and its application to support all wellness colleagues’ in their duties. This facilitated by successful communication across all levels of the operation in driving brand standards.

THE ROLE

Operational Ownership

• Efficiently manage colleagues/team members in the spa to meet established objectives.
• Adhere to minimum operating standards outlined in the Capella Hotel Group Brand standards and ensuring these standards are continually updated.
• Delegate responsibilities to subordinates and regularly evaluate their performance.
• Handle guest complaints, requests, and inquiries regarding spa services effectively and urgently.
• Build rapport with guests to foster positive customer relationships.
• Maintain high recruitment standards and ensure adequate staffing levels within budgetary guidelines.
• Facilitate ongoing learning and skill development among spa Team by working closely with the group spa trainer in identifying and correcting execution opportunities.
• Foster high performance and motivation among spa colleagues through regular performance reviews and effective communication.
• Drive innovation in the Wellness offerings as it relates to modern healing modalities, biohacking and circadian rhythm balance.
• Working with and supporting technical services, and wellness consultants with advice and direction in design and layout in creating World Class facilities for current and future pipeline.
• Working closely with our Vice President of Food and Beverage in ensuring operational integration of Food and Beverage, Sustainability and Wellness are reflected in offerings.
• Create awareness of the Capella Hotel Group Wellness brand.
• Manage preparation of annual Spa budget, Capex budget, FF&E, and Sales & Marketing Plan
• Frequently communicate with all relevant stakeholders within the group and to share good ideas and best practices through regular group calls with respective wellness leaders.
• Coordinate with the Marketing team and facilitate press release on recent developments in the Wellness arena as well as driving content communicating
• Drive Spa KPI’s of respective business units through a clear and consistent strategy and communicate regularly with the Senior Vice president of Operations progression towards established goals.

TALENT PROFILE

Qualification

Graduate from Wellness or Hotel Management Program.

Anatomy & Physiology, Massage Therapy, Beauty Therapy (all at NVQ, ITEC, or CIDESCO).

Work Experience

At least 5 years of experience or more in spa / wellness management position.

Technical Skills

Knowledge of healing therapies, spa treatments, beauty products, wellness traditions and fitness.

Understand the latest trends, equipment and health techniques in the market.

Understanding of spa websites development, media and other related platforms in promoting the Capella Wellness brands.

Powerful sales leader with the capacity to set aggressive sales intensity through personal involvement with strategy, deployment, revenue

Kindly be informed that only shortlisted candidates will be contacted

• Basic $2800 + High Commission Scheme
• 5 Days 9am-6pm
• Office at Tai Seng

Responsibilities:

• Mostly 70% on outdoor sales (Claimable for taking grab / public transport)
• 30% in doing quotation / cold calling / telemarketing in getting new list.
• To create and increase market awareness of company's product.
• Build and maintain good business relationship with new and existing customers
• Preparing weekly sales report
• Achieving monthly sales target

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position summary statement:

You are to provide assistance to the restaurant manager to efficiently administrate and organise the restaurant into a profitable outlet and increase revenue.

To plan and execute the sales and promotions of the restaurant and help in the planning of marketing strategies and policies.

Primary Responsibilities:

a) To plan in advance requirements for bookings and promotions, and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events.

b) To make sure that there are always enough supplies in areas of responsibility and that equipment is well maintained.

c) To organize the outlet in an efficient manner to cope with the day-to-day operation and bookings so as to minimize labour costs.

d) To supervise and implement standard of service so as to maintain higher possible standard and quality.

e) To setup presentation and merchandising of buffet setup in an artistic eye appealing effect and dismantling of all decorations/props after each promotion.

f) To ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.

g) To develop menus in conjunction with the Executive Chef, always keeping in mind food costs, labour cost, facilities of the kitchen, etc.

h) To verify and approve void checks.

To keep close rapport with all guests and to maintain an up-to-date mailing list of all regular guests.

j) To develop and implement training programmes for all staff working under his scope of responsibility.

k) To conduct daily staff briefing and roll calls so as to provide information on outlet promotions, events, VIPs, etc.

l) To participate in market survey on competitors.

m) To effectively administer and organize the outlet as a profitable center and increase revenue.

n) To undertake any other task/duty/assignment that may be given by the Restaurant Manager.

• Leading the team with positive attitude
• Daily sales report at the end of day shift, including attendance of staff
• To supervise and sign off beverage inventory as well as wastage record every month and submit by the end of the month.
• Manage budget and cost of food and beverage
• Scheduling of staff on duty
• Conduct daily briefing
• Training and supervising new/existing staff
• Petty cash and cash control
• Ensure that staff's food hygiene cert is up to date
• Customer complaint management
• Staff management and retention

1. Supervision: Assist in overseeing daily operations of the restaurant, ensuring smooth workflow and adherence to company standards.
2. Staff Management: Help in recruiting, training, and managing staff members, including servers, hosts, cooks, and other support staff. Delegate tasks and provide guidance as needed.
3. Customer Service: Maintain high levels of customer satisfaction by ensuring prompt and courteous service, handling customer complaints or issues effectively, and fostering a positive dining experience.
4. Inventory Management: Assist in monitoring inventory levels of food, beverages, and supplies. Coordinate with suppliers for timely deliveries and ensure proper storage and stock rotation.
5. Financial Management: Help in monitoring expenses, controlling costs, and maximizing profitability. This may involve assisting with budgeting, tracking sales and expenses, and implementing cost-saving measures.
6. Quality Control: Ensure that food preparation and presentation meet established standards of quality and consistency. Conduct regular inspections to uphold cleanliness and sanitation guidelines.
7. Compliance: Ensure compliance with health and safety regulations, food safety standards, and licensing requirements. Stay updated on relevant laws and regulations affecting the restaurant industry.
8. Shift Management: Assist in scheduling shifts and managing labor costs effectively. Coordinate with other managers to ensure adequate staffing levels during peak hours.
9. Marketing and Promotion: Assist in implementing marketing initiatives to attract customers and increase sales. This may include promoting special events, managing social media accounts, or collaborating with local businesses for partnerships.
10. Training and Development: Continuously train and develop staff members to enhance their skills and performance. Provide ongoing feedback and coaching to encourage growth and improve service quality.
11. Administrative Tasks: Assist in administrative duties such as maintaining records, preparing reports, and managing paperwork related to payroll, inventory, and employee documentation.
12. Team Collaboration: Collaborate with the Restaurant Manager and other team members to achieve organizational goals, resolve issues, and implement improvements.
13. Adherence to Company Policies: Ensure that all staff members adhere to company policies and procedures, including dress code, punctuality, and professional conduct.
14. Flexibility: Be willing to step in and perform various tasks as needed, including assisting with food preparation, serving customers, or handling unexpected situations.

Overall, the Assistant Restaurant Manager plays a crucial role in supporting the Restaurant Manager in all aspects of restaurant operations, striving to maintain high standards of service, efficiency, and customer satisfaction.

Responsibilities include, but are not limited to:

*Assist in daily restaurant operations and bar.

*Prepare drinks for customers following the beverage recipes set by the management.

*Maintenance the cleanliness of the bar area at all times.

*Have a good knowledge and understanding of all beverage items in the menu and their recipes. To update oneself with menu changes, both food and beverage items and pricing.

*Welcoming customers, reading and listening to people to determine beverages. Be observant, detail-oriented, and courteous while ensuring customers have a great time.

*Planning drink menus and informing customers about new beverages and specials by upselling. Responsible for developing new cocktail recipes.

*Checking identification to ensure customers are the legal age to purchase alcohol.

*Prepare and ensure all bar mise en place is sufficient for daily operations.

*Follow procedures for opening/closing of daily operations.

*Follow all policies set by the restaurant manager in the areas of: food safety, quality standard, workplace safety, security and hygiene.

*Assist in monthly inventory.

*Perform all other ad hoc duties as assigned by manager and management for the profitability of the restaurant.

Please contact 97333729 for a career pathway chat or send cv to : [email protected]

Job Scope

• Responsible for handling food and beverage orders and serving guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Handling all restaurant telephone and email reservation enquiries. up-selling, well-versed in all aspects of the menu.
• Handling all restaurant telephone and email reservation enquiries,
• All other administrative duties in the restaurant.

Job Requirements

• Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage
• Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization
• Possess food hygiene and safety certification
• Able to work on rotating shifts, weekends & public holidays
• Possess a well-groomed, professional appearance

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

RECRUITWERKS is seeking for experienced and dynamic Waiters / Waitress Runners to join our client's restaurant pre-opening team in Tanjong Pagar.

Responsibilities:

• Knows and uses the service guidelines by the brand guideline.
• Prompt, and courteous greeting of customers
• Deliver food to customers on the table in an accurate and timely manner
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations
• Follow sequence of service standards as per brand guidelines
• Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers
• Ensure food quality and consistency is delivered at all times
• Manage the set up and close down of tables within section
• Ensure tables are turned around and ready with minimal delay
• Maintain cleanliness and hygiene standards
• Ensure the cleanliness and refilling of condiment sets and napkin containers
• Keeps all workstations and equipment as clean as possible at all times
• Attend all regular departmental briefings and contribute to an open communication within the assigned team
• Performs other duties pertinent to this job as assigned.

Communication & Working Relationships

• Interacts with customers and shows willingness to serve them with a pleasant attitude
• Communicate professionally with the supervisor in charge

Knowledge, Skills, and Experience

• 1-2 years of experience in similar positions in a high-volume, high-end restaurant preferred
• Good in English
• Good communications and interpersonal skills
• Customer oriented with a positive attitude and smiling face
• Cooperative and self-giving team player
• Ability and willingness to perform under stress
• Positive and high energy level

Physical Requirements of the job

• Physical handling of products such as handling tray
• Covering different shifts and working during public holidays
• Stressful conditions
• Standing for long hours

Part Timers are welcome to apply at $12/hr

Job Description:

• Handle all pre/post procedure care, registration, and counselling.
• Prepare all necessary forms required prior to medical aesthetic procedures.
• Serve clientele in all aspects of treatments.
• Maintain order of patient cards and manage patient entries and appointments in the Plato system.
• Recommend and promote appropriate aesthetic treatments to patients.
• Assist in inventory, ordering, and database management (purchase order entry).
• Assist in maintaining quality service standards.
• Respond to patient inquiries (Phone calls, WhatsApp, Facebook).
• Collaborate with the Manager and therapists.
• Perform other duties assigned by the doctor and supervisor as required.
• Attractive remuneration package.
• 5.5 days' work week.

REQUIREMENTS:

• Previous working experience: customer service, patient service assistant, healthcare assistant, clinic assistant, Ex Crew, and Guest Relation Officer.
• Customer-facing experience and interest in beauty and aesthetics are essential.
• Established and renowned Medical Aesthetics Clinic located in the heart of Orchard Road.
• Roles: Customer service, patient service assistant, Sales Consultant, Receptionist, Clinic Assistant.
• Qualifications:
• Experience in the beauty-related industry, nursing, medical or dental clinic assistance, hospitality, etc., is welcome. Training provided.

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Strong communication and interaction skills.
• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Knowledge of Opera or other Property Management System would be an added advantage

Job Scope

• Maintain complete knowledge of:
  - All menu items available in the bar.
  - All liquor brands, beers, and non-alcoholic selections available in the bar.
  - Every wine/champagne by the glass and major wines on the wine list.
  - Designated glassware and garnishes for drinks.
  - All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
  - Daily menu specials and out of stock items.
  - Bar layout, table set-ups, hours of operation.
  - Imputing of items in the Info Genesis system.
  - Daily arrival / departure, VIPs.
  - Be aware of in-house group activities, locations and times.
  - Correct maintenance and use of equipment.
  - All department policies / service procedures.
• Attend line-ups with other staff and review all information pertinent to the day’s business.
• Check own grooming and attire standard.
• Meet with Captains, or Manager to review daily specials and out of stock items. Ensure that other members of the staff are aware of such changes.
• Communicate closely with Captains and Service Attendants to ensure quality service is achieved.
• Assist other bartenders and service attendants whenever possible.
• Perform work and side duties in accordance with departmental procedures.
• Maintain storage areas with proper supplies, organization, and cleanliness. Rectify any cleanliness/organization deficiencies as requested by superiors.
• Replenish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
• Upsell to guests whenever possible.
• Transport linens to bar whenever required.
• Prepare special items for events in accordance with superior’s requests.
• Attend meal breaks as assigned.
• Prepare workstations & pantries, ensuring compliance to departmental standards.
• Ensure that all materials, equipment are in complete readiness for service in accordance to business needs;
• Ensuring that all procedures are carried out to departmental standards.
• Participate and contribute in all designated meetings and training sessions.
• Daily check and cleaning of work areas ensuring compliance with standards of cleanliness and order. Report any defects to Manager on Duty.
• Anticipate, acknowledge and respond promptly to guests requests at all times.
• Be familiar with all operation services/features and local attractions/activities to respond accurately to any guest inquiry.
• Report guest opportunities to Superiors following the instant pacification procedures and ensuring guest satisfaction. Advise of the problem and if unable to solve the problem, ask for superior’s assistance.
• Be aware of guest reactions and communicate with superior and other service staff to ensure guest satisfaction.
• Maintain cleanliness and working conditions of departmental equipment, supplies, and work areas.
• Answer outlet telephone within 3 rings, using correct salutations and telephone etiquette.
• Ensure all assigned closing duties are completed before signing out.
• Take part in formal training programs..
• Provide feedback of any problems to the Superior.
• Work to be part of a cooperative working climate, maximizing productivity and employee morale.
• Report to Manager on Duty work orders for maintenance and repairs to be submitted to Manager.
• Review status of assignments and any follow-up actions with Manager on Duty.
• Successful completion of the training/certification processes.
• Collect & Analyze Guest Preferences and Comment Cards.

Job Requirements

• Completion of high school “O” Level
• Diploma in Hospitality and Tourism is an advantage.
• Minimum 12 months in bartending experience
• Be at least 18 years of age
• Proficient in written and verbal English

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

We are International Reinsurance Brokers established for more than four decades with worldwide clientele base. As a reinsurance specialist, the company works on behalf of insurance companies to facilitate the placement of Treaty and Facultative reinsurance program.

The company is regulated by the Monetary Authority of Singapore (MAS) and has subsidiary companies in Jakarta and Colombo.

We are looking for full-time candidates to assist in the Finance & Administrative Department. Candidates with related qualification & working experience is most essential.

ACCOUNTANT / ACCOUNTS & ADMIN OFFICER

Roles & Responsibilities:

• Consolidation of Group Accounts and review of subsidiary accounts
• Handle full set of company’s books of accounts and monthly financial reports
• Cash-flow management of company’s account & clients’ account (IBPA)
• Prepare periodic budget & forecast analysis & monthly management reports
• Trade debtors and creditors control and general ledger reconciliation
• Revaluation of trade debtors and creditors and monitor of monthly Ageing reports
• Prepare MAS statutory returns & regulatory compliance and liaison with MAS officials
• Conversant with IFRS standards & Insurance Intermediaries Act
• Handle corporate taxation matters & attend IRAS query & liaison with tax agents
• Reconciliation of monthly group office accounts & intercompany balances
• Prepare GST returns and ensure timely submission to IRAS
• Review of staff expense claims, operating expenses & online payment instructions
• Liaise with auditors, bank officers, corporate secretary and other government officials
• Assist in Corporate Secretarial duties, HRM & general office administration
• Monitor contracts administration and renewals including TOBA, KYC/CDD
• Review & administration of office general insurance needs, including claims/renewal
• Assist in IT related work, co-ordination & follow up with external vendor(s)

Requirements:

• ACCA / Degree in Accountancy or Finance from respectable Universities
• Must be conversant in Companies Act, Insurance Act, PDPA, local taxation
• Mature, responsible & able to work independently and can work under pressure
• Positive attitude, strong self-motivation, pro-active and with initiative to learn
• Possess strong communication and interpersonal & people skills
• Good knowledge of Microsoft Excel/Pivot Table/Power-point/Words

Position and remuneration will commensurate with related experience and qualification.

Interested candidates are invited to send full resume with a recent photograph, contact number, present and expected salary, together with copies of educational certificates and transcripts.

We regret only shortlisted candidates will be called for interviews and further discussion.

Job Summary:The Assistant Manager will assist the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of quality, cleanliness, and efficiency. This position requires strong leadership skills, attention to detail, and the ability to effectively communicate and collaborate with team members.

Key Responsibilities:

1. Team Leadership: Support the Restaurant Manager in leading and motivating the restaurant team to achieve performance goals and deliver outstanding service.
2. Operations Management: Assist in managing day-to-day operations, including opening and closing procedures, inventory control, scheduling, and ensuring compliance with company policies and procedures.
3. Customer Service: Interact with customers to ensure satisfaction, address concerns, and resolve any issues in a timely and professional manner.
4. Training and Development: Support training initiatives for new and existing staff members, ensuring they have the knowledge and skills necessary to perform their roles effectively.
5. Financial Management: Assist in managing expenses, labor costs, and inventory levels to achieve financial targets and maximize profitability.
6. Quality Control: Monitor food quality, presentation, and adherence to safety and sanitation standards, taking corrective action as needed.
7. Problem-Solving: Address operational challenges and resolve conflicts or issues that arise during shifts, maintaining a positive and solutions-oriented approach.
8. Sales and Marketing Support: Assist in implementing marketing strategies, promotions, and initiatives to drive sales and attract new customers.
9. Communication: Maintain clear and open communication with staff, management, and other departments to ensure a cohesive and collaborative work environment.
10. Compliance: Ensure compliance with all relevant health, safety, and licensing regulations, as well as company policies and procedures

Job Descriptions

• Involve in Schedule planning and Sales opening and closing.
• Provide excellent customer service to our guests.
• Respond efficiently to customer complaints.
• Responsible in ensuring smooth operating of the restaurant.
• Any others duties assigned.

Job Requirements

1. Full-time position.
2. Team player and willingness to learn.
3. Good soft skills and management skills.
4. Preferable with 2-3 years of experience
5. Experience in Japanese restaurants is a bonus.
6. Mature and positive attitude.
7. Singaporean/PR

Working hours

• 5.5 days week
• Mon- Friday - 11:00 – 23:00 ( with 2 hrs breaks in between)
• Sat – 16:00 – 23:00

Job Descriptions

• Introduces guests to the menu items and specials
• Takes table orders and send to kitchen for fulfilling.
• Anticipate guests needs to accommodate them and provide an exceptional guest experience.
• Ensure that restaurant spaces are always clean and tidy, well decorated and serene atmosphere is maintained.
• Ensure optimal distribution of tables
• Need to be dedicated team player, flexible and willing to help others at busy times as and when required.
• Cashiering and settlement for POS.
• Other duties as required.

Job Requirements

• No experience is ok

Benefits

• Medical

Working hours

• 50hrs per week including OT

Job Description:

Primarily responsible for assisting in the planning, execution, and ensuring efficiency management of the Corporate Loyalty Programme and B2B CRM System.

Corporate Loyalty Programme:

• Support participating properties in executing marketing initiatives and promotional campaigns aimed at increasing bookings and driving revenue growth.
• Collaborate with participating properties to identify and leverage opportunities to boost room night production through targeted campaigns and strategic booking promotions. To identify opportunities for driving membership growth, enhancing client engagement, and improve overall production.
• Manage email marketing campaigns, implementing metrics to track effectiveness, and make data-driven enhancements to improve KPIs.
• Oversee the processing of new membership applications, ensuring accurate entry, and synchronization of membership numbers in the PMS system.
• Handle members' requests, feedback, and complaints, particularly regarding points discrepancies and missing bookings.
• Maintain and regularly update the membership database and profiles.
• Process and crediting of points into member's account due to missing bookings that were not tagged to member during reservation.
• Process members' rewards redemptions, including the purchase and distribution of vouchers, and maintain accurate records for invoicing and audits.
• Track inventory movement of rewards, submit monthly inventory reports to Finance, and assist with quarterly stock takes.
• Source and negotiate with third-party vendors for reward items, expanding the redemption program's offerings.
• Plan and organize member workshops and events in collaboration with suitable vendors and hotels.
• Ensure accurate tabulation and month-end reporting of points, submitting data to Finance for charge-back to participating properties.
• Generate and update monthly performance reports for the program, as well as other ad-hoc reports required by management.
• Develop content for the monthly newsletter and collaborate with the marketing communications team to produce e-blasts, keeping members informed about promotions and events.
• Plan and execute regular promotions, such as festive rewards redemptions and special hotel stay offers.
• Work with vendors to develop engaging online quizzes and other activities to enhance member engagement.
• Maintain the program's website, ensuring the member portal is up-to-date with the latest news, promotions, and relevant content.

B2B CRM:

• Serve as the primary custodian of the B2B CRM system, database, and its users.
• Ensure the integrity and accuracy of the CRM database.
• Assist in the maintenance and administration of the CRM system.
• Perform regular audits on data entry and activity reporting to ensure data integrity and quality.
• Ensure all SOPs are up-to-date and effectively communicated to users.
• Coordinate the CRM setup and integration process for new properties to ensure seamless operations.
• Ensure smooth onboarding process for new users and properties.
• Executive CRM strategies aimed at increasing loyalty and retention of our B2B contacts.
• Assist in analyzing B2B customer preferences and journeys to implement more effective engagement strategies with the clients to improve overall production.
• Assist in coordinating the annual Customer Engagement Survey, leveraging insights to improve client satisfaction and engagement.

Job Requirements:

• Diploma or bachelor’s degree in marketing, Business Administration, Hospitality Management, or a related field.
• Minimum 2 years of relevant experience in a loyalty program role or marketing role, preferably within the hospitality industry.
• Self-motivated, creative, result oriented, strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite
• Familiarity with Opera PMS systems (advantageous)
• Ability to work independently and as part of a team.

General Manager – Greek Themed Restaurant

Job responsibilities:

Plan and direct all restaurant operations. Maintain high standards of food, service, health and safety, ensure the efficient and profitable business performance of the restaurant and the optimal utilization of staff and resources.

Job duties:

1. Set operating goals and objectives.
2. Assess staffing requirement and recruit staff when needed
3. Manage staff performance in accordance with established standards and procedures
4. Monitor adherence to health, safety and hygiene standards in kitchen and restaurant
5. Ensure compliance with restaurant security procedures
6. Ensure alcohol regulations are adhered to
7. Interact and advise customers on food and beverage choices
8. Interact with customers to ensure all inquiries and complaints are handled promptly
9. Identify and estimate food and beverage supply requirements and place order with local and/or overseas suppliers (Ie : Fresh produce, wines & etc)
10. Any other ad-hoc Task as determined by the director

Requirements:

1. Candidates must possess at least diploma level or its equivalent
2. At least 5 years’ experience in F&B Operational experience and at least 3 years managerial experience
3. Familiar with Greek Food and culture
4. Requires nights and weekend availability
5. Proven ability to multi-task and supervise, independent, ability to work under pressure and deliver in a fast-paced working environment.
6. Must be competent with Microsoft Outlook, Excel and Word

Interested applicants, please submit your latest CV with a latest photograph and email to [email protected] (Job title : General Manager - Restaurant)

Licence No: 07C4571 / Registration No : R1440698

Kitchen Crew / Service crew [Healthy Bowl]

• 5.5 days (44 hours per week)
• $2500 - $3300
• Tanjong Pagar

Responsibilities:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Requirements:

• With relevant experience.

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]