Total 2,027 F&B / Tourism / Hospitality job vacancies in tanglin road

JOB RESPONSIBILITIES:

• Prepares, arranges and serves all food according to the standard set by the Executive Chef Preparation, cut, cook and arrange of food as required.
• Coordinates activities of cooks, pantry maids and kitchen helpers to ensure an efficient and smooth food service.
• Controls cost by minimizing spoilage, waste and exercising portion controls.
• Handles machines, furniture, equipment and utensils the proper way and clean them after use.
• Attends training classes, staff meeting and make suggestions for improvement.
• Assists in the training of kitchen personnel as instructed by the Sous Chef.
• Follows established procedure and performs special duties as may be assigned by his Supervisors.
• Responsible for presentation, taste and timeliness of sections production.
• Creates distinctive dishes and present them to Management for approval to incorporate such dishes into the regular menu.
• To train staff on the preparation and cooking of Western cuisine.
• To ensure compliance of hygiene standards.

JOB REQUIREMENTS:

• Candidate must possess at least Professional Certificate/NiTEC in Food & Beverage Services Management or equivalent.
• Good command of English in both written and spoken as need to liaise with English speaking clients.
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Food Preparation, compliance on kitchen hygiene standards
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent.
• Candidates that require work passes need not apply.
• Singaporeans only.

Job Description

• Maintain Health Standards, personal hygiene and correct attire
• Report on defective equipment and sanitation of kitchen facilities
• Professional chefs grooming standards to be on track
• Observes movement of menu items, anticipates and recommends changes to meet rising member’s expectation
• To carry out other reasonable duties and responsibilities as assigned
• To provide a courteous and professional service at all times
• Maintains and follows through on proper maintenance and sanitation of kitchen equipment and facilities
• To work shift or split shift duty, depending on the needs of the business

Job Requirements

• Basic food hygiene certified
• Able to converse and write in English
• 2 – 3 years’ F&B in similar position
• Basic knowledge on Western, Asian & Local Cuisine
• Knowledge of dietary requirements
• Basic Computer skills and English Language

Job Description

• Assist the Senior Chef in the operation of the department and responsible for the proper efficiency and profit functioning
• To assist Senior Chef in baking or preparing and cooking items in the menu
• Ensure that the kitchen equipment and facilities are conformed to sanitary regulations and baking equipment and refrigerator are properly kept and cleaned
• Ensure proper storage of all perishable material accordingly to the First-in-First-Out Policy
• Perform other related duties as assigned by Supervisor

Job Requirements

• Candidate must possess relevant certification in Pastry and Baking or Culinary Cooking
• Minimum 2 years of working experience in the related field is required for this position
• Able to learn and adapt swiftly
• Able to work individually as well as efficiently in a team
• Able to present a positive and professional attitude at all time
• Must be able to work on shifts, weekends, and public holidays
• 5-day work week

GENERAL DUTIES:

• Is responsible for the daily smooth operation of the department and to take over in the absence of the Superiors. To ensure that food quality is of high standards and consistent. To ensure that there is always sufficient supply of all food items. To give training and guidance to junior staffs.

DUTIES AND RESPONSIBILITIES:

• Provides functional assistance and direction to the daily kitchen daily operations.
• Produce high levels of food quality to satisfy the needs of guests.
• Instruct and delegate duties fairly and in an appropriate manner to the subordinates.
• Control the food cost and food quality in the kitchen.
• Supervise all subordinates independently and in a professional manner.
• Check that all kitchens are ready before the beginning of a meal period.
• Taste all the food items before the beginning of a meal period.
• Be responsible for the overall food cost, kitchen supplies, energy cost and utensils in the section.
• Assist in the preparation and control of the daily/ weekly market list with the section.
• Control the food quality and presentation in the kitchen.
• Ensure food cost budget are met every month.
• Maintain safety by adhering to safety policies, and be responsible to report accidents immediately.
• Proceed with caution when walking on slippery floors.
• Ensure proper safety instructions are given before operating any equipment.
• Responsible for planning of the work schedule.
• Ensure that all standard recipes are followed in the preparation process.
• Adhere to the NEA food hygiene standards.
• To be ready and responsible to perform any other duties as designated or required by Management and/ or Executive Chef from time to time.

Only shortlisted candidates will be notified.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Assist with the set-up of the restaurant, ensuring that all areas are clean, tidy, and well-presented.
• Greet guests as they arrive and show them to their table.
• Provide menus and make recommendations to guests based on their preferences.
• Take orders and ensure that they are accurately recorded and transmitted to the kitchen.
• Serve food and drinks to guests in a timely and professional manner.
• Check on guests regularly to ensure they are satisfied with their meals and to address any concerns they may have.
• Handle any guest complaints or issues with a positive attitude and find a quick resolution.
• Ensure that all guests are properly billed and that payments are processed accurately.
• Assist with cleaning and maintaining the restaurant during and after service
• Maintain accurate records of inventory, orders, and sales on each shift
• Ensure the restaurant is well presented at all times

Qualifications:

• Previous experience in a similar role in the hospitality industry will be an added advantage.
• Excellent communication and customer service skills.
• Ability to work well in a team environment.
• A strong attention to detail and a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and under pressure.
• Willingness to work flexible hours including weekends and holidays.
• Ability to stand and walk for extended periods of peak mealtime.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

SCOPE
To produce an outstanding guest experience within the outlet concept by managing a service team. The Bar Manager provides a courteous, professional and efficient service in accordance with the bar, hotel and Kempinski standards, driving sales and maximising profit.

OVERALL OBJECTIVES

• Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Develop outlet in an entrepreneurial manner, looking for opportunities to generate more business at all times.
• Supervise the team members on shift to ensure highest level of service and set-up standards as required by the department and hotel.
• Build close working relationship and effective communications with other departments.
• Prepare bar menu design in cooperation with bartending team and Sommelier.
• Conduct monthly inventory of operating supplies and equipment.
• Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
• Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
• Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools.
• Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings.
• Follow food and beverage safety and hygiene policies and procedures.
• Lead the service and act as a role model to the team.
• Other ad-hoc duties as assigned.

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Have an excellent understanding of beverages in general including ingredients and techniques.
• Minimum 2 years’ experience in a similar capacity.
• Diploma in Hospitality or F&B Service
• Positive attitude and able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures.
• Ability to maintain highest standards of confidentiality, professionalism, ethics, grooming and attitude.

Job Description

F&B Captains / Supervisors

• Responsible to the F&B Executive for the proper functioning of the restaurant. Coordinating the activities to provide courteous and efficient service to members and their guests.
• Ensure that every effort is made to promote food and beverage sales and be responsible for sales of the items.
• Ensure that service procedures are adhered to and carried out in detail by the staff, correcting deviation through constant job training.
• Ensure smooth operations to achieve good customer satisfaction
• Ensure hygiene, sanitation, and cleanliness of the service and pantry areas and disposal of garbage.
• Assist in counting month-end F&B inventories for reporting purposes
• Any other ad-hoc duties as assigned by the Management from time to time
• Able to work shift duties.
• Good communication and interpersonal skills.
• Able to work as a team.
• Pleasant personality.
• Min 2 years experience in a similar capacity or position

Service Crew

• Greeting, seating, and escorting guests to their tables
• Staying attentive to the needs of the guests in the dining area
• Serving food & beverages to guests
• Maintain cleanliness and tidiness in work areas
• Preparation of service duties
• Able to work shift duties.
• Good communication and interpersonal skills.
• Able to work as a team.
• Pleasant personality.
• At least 1 year of working experience in the related field.
• Preferably Entry Level specialized in Food/Beverage/Restaurant Service or equivalent.

Additional Information:

• Staff meal provided
• AWS
• Flexi benefits
• 10 days annual leave
• 5 days work per week (44 hours per week)
• Birthday Leave

Job Description

• Assist the Senior Chef in the operation of the department and responsible for the proper efficiency and profit functioning
• To assist Senior Chef in preparing and cooking items in the menu
• Ensure that the kitchen equipment and facilities are conformed to sanitary regulations and baking equipment and refrigerator are properly kept and cleaned
• Ensure proper storage of all perishable material accordingly to the First-in-First-Out Policy
• Perform other related duties as assigned by Supervisor

Job Requirements

• Candidate must possess relevant certification in Culinary Cooking
• Minimum 2 years of working experience in the related field is required for this position
• Able to learn and adapt swiftly
• Able to work individually as well as efficiently in a team
• Able to present a positive and professional attitude at all time
• Must be able to work on shifts, weekends, and public holidays
• 5-day work week

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Clean and maintain guest rooms, public areas, and back of house areas to the hotel’s high standards, including dusting, vacuuming, sweeping, mopping, and changing linens.
• Ensure that guest rooms are properly stocked with amenities and supplies, such as towels, linens, and toiletries.
• Report any maintenance issues or damage to the Housekeeping Manager immediately.
• Respond promptly to guest requests for additional amenities or services, such as extra towels, pillows, or blankets.
• Complete daily room assignments and assist with special projects as needed.
• Communicate effectively with other departments, such as Front Office and Engineering, to ensure that guest needs are met.
• Follow all safety and security procedures, including proper use of cleaning chemicals and equipment.
• Maintain a professional and courteous demeanor at all times, reflecting the hotel’s commitment to exceptional guest service.
• Attend all required training sessions and meetings.
• Coordinate with other hotel departments to ensure the seamless operation of the hotel.
• Participate in emergency response procedures and provide support during emergencies.

Physical Requirements:

• Ability to stand, walk, and bend for extended periods of time.
• Ability to push and pull housekeeping carts loaded with cleaning supplies and linens.
• Ability to climb stairs and ladders.
• Ability to lift and carry up to 15kg

Qualifications:

• Previous housekeeping experience in a luxury hotel or resort/ in housekeeping operations is an added advantage
• Strong attention to detail and ability to follow specific instructions.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.
• Ability to work well in a team environment and under pressure.
• Strong sense of responsibility and attention to detail.
• Ability to respond quickly and effectively to emergencies.
• Must be available to work flexible hours, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Be responsible for identifying individuals and organizations that are likely to be interested in the luxury lifestyle services and experiences that the hotel has to offer. This will require research, networking, and outreach to establish new leads.
• Be responsible for developing and executing effective sales strategies to achieve revenue goals. This may include targeted marketing campaigns, networking events, and other promotional activities.
• Require to build strong relationships with potential and existing customers. This will involve meeting with customers, providing them with information about the hotel's services, and addressing any concerns they may have.
• Responsible for meeting or exceeding sales targets set by the hotel. This may require regular analysis of sales data to identify areas for improvement and adjust your sales strategies accordingly.
• Require to work closely with other departments in the hotel, such as marketing, operations, and customer service, to ensure that the hotel's sales goals are aligned with its overall strategic objectives.
• Maintaining knowledge of industry trends and competition and the need to stay up-to-date on industry trends, competitive offerings, and new market opportunities to help inform your sales strategies and stay ahead of the competition.

Qualifications:

• A bachelor's degree in sales, marketing, or a related field will be an added advantage.
• Relevant experience in sales, hospitality, or luxury lifestyle industries is also highly valued.
• To possess excellent sales skills, including the ability to identify potential customers, negotiate effectively, and close deals.
• To have exceptional interpersonal skills to build and maintain relationships with customers, as well as to work effectively with colleagues across different departments.
• Excellent written and verbal communication skills to effectively convey the value of the hotel's services and experiences to potential customers.
• A strong understanding of the luxury hospitality industry, including trends, best practices, and competitive offerings, is essential for this position.
• The ability to be able to analyze sales data and market trends to identify areas for improvement and adjust sales strategies accordingly.
• A commitment to exceptional customer service is essential for success in this position, as you will be responsible for ensuring that customers have a positive experience at the hotel.
• Familiarity with relevant sales software and customer relationship management (CRM) systems is necessary for managing leads, tracking sales, and generating reports.
• Ability to work in a fast-paced environment, while maintaining a high level of professionalism and attention to detail.
• Strong communication and interpersonal skills, with the ability to work collaboratively with other team members.
• Proficient in computer skills, including MS Office.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Brief description of the Restaurant

Chill Out Vietnamese-style at Little Saigon

Adorned with classic Vietnamese lanterns in navy blue and a playful splash of yellow amidst the warm dark-wooden setting, Little Saigon is as beautifully mesmerizing as it is welcoming. Embrace the alluringly sexy mood while you savour modern Vietnamese cuisine, sip wicked cocktails, and slither sensually to the intoxicating music by its live bands daily, all in Little Saigon by the riverside in Clarke Quay.

Job Descriptions

• Greet customers
• Taking of orders and serve food and beverages with a consistently positive and helpful attitude
• Answering questions about the menu and other promotions.
• Cashiering duties
• Ensure outlet cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors.
• Handle guests’ concerns and queries professionally and calmly to resolve problems according to restaurant policy.
• Maintain a neat and tidy appearance.

Job Requirements

• No requirement

Working hours

• Sun-Thurs 5pm-1.30am / PH, Fri and Sat 5pm-2.30am

The Chef de Partie is responsible for the supervision of the assigned kitchen’s operation to achieve and maintain the highest standards of food quality preparation and guest satisfaction. Main responsibilities include but not limited to quality and cost control as well as learning and development of colleagues.

Primary Responsibilities

Food quality

• Monitors food quality and consistency and ensures that the food presented to our guest is of the highest quality standards.
• Supervises and monitors kitchen operations, works with yield testing, product identification and that the proper rotation and labelling is followed accordingly to written guidelines for food product specifications.
• Daily spot checks, monitors all food items being ordered by the kitchen and ensures all items are utilised completely to avoid wastage.
• Works closely with receiving and storeroom; to ensure that goods received are of the standard quality and meets hotel’s specifications.
• Constantly assesses freshness, presentation and temperature of food served.

Cost control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage.
• Updates menu recipe costing and menu planning as required, as well as for F&B promotions.

Hygiene and sanitization

• Responsible for personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc.
• Ensures that all equipment is hygienically stored in its designated area.
• Ensures that all perishable items are stored quickly and efficiently, all items are utilised completely to avoid wastage and ingredients are always fresh and within its expiry date.
• Prevents using spoiled or contaminated products in any phase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Training, learning and development of culinary team

• Responsible for the induction and on boarding of new hires.
• Ensures that colleagues are trained in, and complies with hotel’s rules and regulations.
• Ensures that colleagues are trained in, and complies with workplace safety and health procedures, hygiene, HAACP standards and emergency procedures.

Management and leadership of the culinary team

• Oversees the effective and professional operations of assigned kitchen.
• Ensures smooth and effective communication amongst the kitchens and other departments.
• Manages the conduct of subordinates and follows through with any employee grievances when necessary.
• Ensures that all deadlines assigned by supervisors are met.

Involvement in wider job function relationships

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and to develop to a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).

Candidate Profile

Knowledge and Experience

• Minimum Professional Certificate in a Culinary-related field .
• Minimum of 3 years of relevant experience in the Food & Beverage industry (hotel and free standing restaurant) in similar position, preferably in a reputable establishment or celebrity chef restaurant.
• Proficient in written and conversational English.

Competencies

• Good interpersonal skills with ability to communicate with all levels of colleagues.
• Service oriented with an eye for details.
• Multicultural awareness and able to work and thrive within a culturally diverse environment.
• Good presentation and influencing skills.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic.
• Leads to constantly improve the guest and colleague service experience.
• Leadership skills required – collaborative, enabling, and entrepreneurial.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and competencies.

Restaurant Profile

Celebrity MasterChef Jereme Leung, one of the most influential chefs in the modern Chinese culinary movement, returns home to Singapore with 藝yì by Jereme Leung. 藝yì, which stands for art in the Chinese language, awakens your appetite and senses. Alluding to the fine art of Chinese dining, it references centuries of culinary mastery woven into the intricacies of Chinese cuisine presented in the restaurant. Featuring artistic adaptations of provincial cuisine from across the different regions of China, Jereme will be using single sourced and seasonal ingredients with a contemporary approach to deliver refinement and sincerity.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

The position is responsible for daily engineering sections to support the hotel operations.

Primary Responsibilities

Daily Engineering Operations

• To cut, fabricate and install wooden and other structures according to specifications.
• Reads blueprints, drawings and sketches to fully grasp requirement.
• Takes measurements and calculate the size and amount of material needed.
• Cut, shape and smooth lumber and other materials (e.g. fiberglass) according to measurements.
• Builds window frames, doors, staircases and frame buildings by using raw materials or pre-constructed items.
• Lays out floorings, roofing or drywalls ensuring they are leveled and compatible.
• Carves and assembles furniture, cabinets, shelves and other items and install them where designated.
• Builds scaffolding and other construction structures.
• Rectifies equipment and facilities breakdown as required.
• Responds to requests relating to carpentry issues from hotel patrons in a timely and efficient manner.
• Replaces faulty components / parts as required.

Preventive Maintenance

• Rectifies / Repairs damaged furniture to the highest quality level and in a timely manner.
• Rectifies / Repairs defective building surfaces to the highest quality level and in a timely manner.

Involvement In Wider Job Function Actions / Relationships

• Upholds Accor Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect, in the execution of all duties and responsibilities.
• Participates and supports sustainability in Corporate initiatives and programmes such as Planet 21 – Corporate Social Responsibility, Diversity and Inclusion, Women at Accor Generation, etc.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Proven experience as carpenter
• Hands-on experience in working with carpentry materials
• Excellent understanding of carpentry techniques and methods of installation and construction
• Proficient in using electrical and manual equipment and measurement tools (powered saws, hammers, rulers etc.)
• Ability to read technical documents and drawings
• Willingness to follow safety guidelines at all times
• Good knowledge of English
• Good understanding of basic math
• Good physical condition and endurance
• Related or relevant carpentry training/certification preferred.

Competencies

• Detailed Engineering knowledge.
• Planning ahead.
• Great communicator.
• Ability to communicate with all levels of colleagues.
• Service oriented professionalism.
• Ability to contribute in a team environment.
• Multicultural awareness to work with colleagues from diverse cultures.
• Responsive to change within the team.
• Sense of urgency and able to set priorities.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

The Housekeeping Administrator is responsible for coordinating Housekeeping department’s back-end operations by ensuring ongoing exchange and follow-up of information and requests between residents and guests, colleagues and other departments. The Housekeeping Coordinator carries the responsibilities of managing FCS, lost and found records and clear documentation at the storage areas along with other administrative duties wherever deemed necessary.

Primary Responsibilities

Responsible for Housekeeping office operations in timely organised fashion

• Ensures seamless coordination in communicating information to relevant sections in accordance with the hotel’s Standard Operating Procedures (SOP).
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics.
• Receives, records and stores lost and found properties following the established lost and found procedure.
• Ensures accurate update of room status into the Property Management System (PMS) and investigate discrepancy (if any).
• Maintains key control and follows established key control procedure.
• Monitors linen runner activities and productivity.

Creates a welcoming experience that meets residents’ and guests’ expectations

• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Prepares amenities for VIP and any special setup required in suites.
• Monitors Royal Service requests and makes sure requests are closed on time as per standards.
• Updates guest’s profile into PMS as per received preferences for future references.
• Monitors “Do Not Disturb” rooms and follows the established procedure.

Prepares daily operation needs

• Ensures smooth handover of daily activities to next shift.
• Updates bulletin boards with pertinent information.
• Prepares sufficient amount of guest supplies daily prior to the end of shift.
• Assists Assistant Manager with inventories, linen supplies etc.
• Liaises with Engineering with reference to maintenance repairs and out of order rooms.
• Undertakes and manages the Rooms Reconciliation tasks independently.

Involvement as a member of both the Housekeeping and the Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Shows care for assigned work areas by organising and maintaining the office and work areas in pristine condition throughout and at the end of shift.
• Ensures that all equipment used is clean and kept in good working condition at all times.
• Organises own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Understands the difference in guest hierarchy and different room categories.
• Attends and contributes to colleague meeting and any other related activities.
• Undertakes and performs any additional duties as assigned by Managers.

Candidate Profile

Knowledge and Experience

• Post-Secondary Education or equivalent.
• Good command of written and spoken English.
• Good computer skills.

Competencies

• Good interpersonal skills with multi-cultural awareness and able to work alongside a team of colleagues from different cultures.
• Responsible self-starter capable of handling multi-faceted tasks.
• Service oriented with an eye for details.
• Flexible and able to embrace and respond to change effectively.
• Able to work efficiently and independently under pressure in a dynamic environment while still contributing to the team.
• Self-motivated and energetic.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

Profile

Knowledge and Experience

• Minimum Professional Certificate in a Culinary-related field.
• Minimum of 4 years of relevant experience in the Food & Beverage industry in a similar position, preferably in a reputable establishment or celebrity chef restaurant.
• Proficient in written and conversational English.
• Prior work experience in Asia, Singapore or South East Asia is preferred.
• Accustomed to and comfortable with media exposure.
• Pre-opening experience preferred.
• Detailed knowledge of Asian cuisine.
• Familiar with local requirements and sanitation regulations.
• Technical knowledge and job skills training related to all Chinese food served at the hotel and the effective use of provided materials.

Competencies

• Good interpersonal skills with ability to communicate with all levels of colleagues.
• Service oriented with an eye for details.
• Multicultural awareness and able to work and thrive within a culturally diverse environment.
• Good presentation and influencing skills.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic.
• Leads to constantly improve the guest and colleague service experience.
• Leadership skills required – collaborative, enabling, and entrepreneurial.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and competencies.

Restaurant Profile

Celebrity MasterChef Jereme Leung, one of the most influential chefs in the modern Chinese culinary movement, returns home to Singapore with 藝yì by Jereme Leung. 藝yì, which stands for art in the Chinese language, awakens your appetite and senses. Alluding to the fine art of Chinese dining, it references centuries of culinary mastery woven into the intricacies of Chinese cuisine presented in the restaurant. Featuring artistic adaptations of provincial cuisine from across the different regions of China, Jereme will be using single sourced and seasonal ingredients with a contemporary approach to deliver refinement and sincerity.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Hvala Singapore is looking for suitable candidates to join our expanding team. If you have a passion for the F&B industry and love to provide good service, you might be just the right fit for our team.

Job Responsibilities:

• Develop and execute a culinary vision that align with our brand and supports growth.


• Consistently deliver outstanding dining experience for all patrons. Solicit and incorporate customer feedback to drive continuous improvements. 


• Responsible for menu creation, adjustment and kitchen configurations.


• Establish uniformity in recipes, culinary methods, and presentation to maintain consistency.


• Supervise daily activities of the culinary team, prioritizing quality, safety, and productivity.


• Oversee the supply chain logistics, ensuring the timely receipt of deliveries and fostering strong relationships with suppliers.

• ⁠Strategically optimize ingredient sourcing to uphold high standards of quality while maximizing cost-efficiency.

Basic Requirements:

• Experience and interest in F&B

• Strong creativity, innovation and culinary skills

• Excellent leadership and team management skills

• Culinary diploma or equivalent certificate preferred

• Able to work weekends & public holidays

Skills & Abilities:

• Well-groomed with good communication and interpersonal skills

• Fluent in English

• Proactive and reliable, able to adapt and learn quickly

• Ability to withstand stress and work well under pressure

• ⁠Experience with Japanese fusion food is a bonus

Other job details:

• 5 day work week, no split shifts

• Medical claim system

• 14 days of annual leave (upon completion of probation period, prorated)

• Individual welfare fund (upon completion of probation period, prorated)

• Quarterly performance incentive (upon completion of probation period)

Please forward detailed resume with photo, indication of expected salary and date of availability.

Only shortlisted candidates will be contacted. Job details will be further discussed during the interview.

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal(Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis
• Calculate and accurately post commissions.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.

Focus on Colleagues / Management Experience

• Attend to colleagues queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

Candidate Profile

Knowledge and Experience

• Basic Accounting knowledge or Certificate in Accounting/LCCI/Diploma
• Proficiency in Microsoft Excel

Competencies

• Good interpersonal skills with ability to communicate with all levels of employees.
• Communication skills in English spoken/written.
• Ability to work effectively and contribute as a team.
• Multicultural awareness and be able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

The Senior Cook takes account of stock levels and prepares the station before the start of each service. He/She manages food preparations and processes by food stations. He/She ensures that appropriate standards and hygiene are adhered to. He/She prepares and cooks a variety of foods and ensures that it is ready at the right time, in the right order. He/She ensures that utensils and work areas are clean and ready for the next shift. He/She manages the development and supervision of junior kitchen staff.

• Demonstrate advanced Asian preparation and techniques.
• Demonstrate sous vide method (of cooking in which food is vacuum-sealed in a plastic pouch and then placed in a water bath or steam environment).
• Establish relationships for customer confidence.
• Facilitate effective communication and engagement at the workplace.
• Facilitate effective work teams.
• Grind wet flour.
• Identify meat and seafood, and their fabrication and utilisation in culinary.
• Maintain workplace safety and health policies and procedures.
• Manage productivity improvement.
• Prepare Indian rice dishes.
• Prepare basic Indian dessert.
• Prepare basic Malay desserts.
• Prepare pre-mix, frozen and bake-off products.
• Solve problems and make decisions at supervisory level.
• Supervise quality procedures.
• Understand Asian food culture and techniques.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Ensure that food preparation areas are clean and hygienic.

2. Storing and distributing ingredients.

3. Washing, peeling, chopping, cutting and cooking of foods.

4. Ensure food preparation meets company SOP and Recipe.

5. Keep up-to-date with current promotions and new items in menu.

6. Ensure the procedures for supplies, equipment, and work areas are in compliance with safety standards and SOP.

7. Assist in keeping food wastage to minimum, through correct product measurements.

8. Maintain good knowledge on standard food preparation through training, and training of Junior Kitchen Assistants.

9. Always adhere to all company policies and procedures.

10. Assist Branch Chef to:

a. Control Food Cost.

b. Daily ordering of food and supplies.

c. Inventory.

11. Any other duties as assigned by Branch Chef or Restaurant Managers.

Job Requirements:

1. At least 5 years of experience in F&B (Kitchen) industry, experience in Japanese restaurants is a bonus.

2. Mature and positive attitude.

3. Basic Food Hygiene Certification is a must.

4. Able to commit on weekends and public holiday.

5. Able to accept split shift.

Restaurant Manager Job Description:

We are looking for a results-driven Restaurant Manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations and motivating staff during busy hours. Restaurant Managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff and gathering feedback from customers.

Job Responsibilities:

• Managing and overseeing daily operations and ensuring compliance with operations standards and procedures.
• Managing restaurant financial objectives by forecasting requirements, and scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.
• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximising customer satisfaction.
• Trains and provide ongoing communication to staff and deliver first class service to customers.
• Implement SOPs and all other

Job Requirements:

• Bachelor's degree in hospitality and culinary arts or business management would be advantageous.
• At least 3 years of working experience in restaurant is required for this position.
• Confident and able to work in fast paced F&B environment.
• To comply operation procedures adhoc with all the admin and paperwork requirements.
• Monitoring the quality of the product and service provided, and maintaining financial and administrative records.

SCOPE

The Food & Beverage Sales Executive will be responsible for achieving Food & Beverage revenues through an assigned account base, as well as prospecting new clients in assigned markets. The key measurement of performance will be performance versus the Revenue goals.

RESPONSIBILITIES

• Responsible for achieving Food & Beverage targets and goals by optimising revenue, meeting sales & KPI targets as defined by the direct supervisor.
• Responsible for key account management on assigned & new accounts, ensuring revenue maximisation, achievement of personal targets, and increasing fair market share versus competitor set.
• Has detailed knowledge of all services and products offered by the Food & Beverage outlets and all relevant facts & figures.
• Has the knowledge and understanding to explain and perform upselling of all items offered by the department assigned, as well as offering alternatives.
• Directly receives, qualifies, and coordinates event and group requests (including leads, RFPs, etc) as defined by the direct supervisor.
• Handles incoming requests and follow-ups on tentative bookings according to operating standards.
• Handles all enquiries through to definite bookings including negotiation, contracting, and site inspections.
• To oversee and ensure smooth operations throughout events.
• Attend and actively contribute to all relevant staff meetings and hotel trainings.
• Submit detailed report of sales actions and sales calls on weekly basis.
• Adhere to Corporate SOP’s.
• Other ad-hoc duties as assigned.

REQUIREMENTS

• Minimum Diploma in Hospitality, Business or equivalent.
• Excellent interpersonal and communication skills.
• Minimum 1 year experience in a similar capacity.
• Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Strong computer skills, including Microsoft Office Suite
• Possesses professional disposition with excellent interpersonal skills
• Ability to maintain highest standards of confidentiality, professionalism, ethics, grooming and attitude.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Supervisors to join in our family today.

Job Description & Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 2-3 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

· Proven min 2 years to 5 years experience as a cook

· Exceptional proven ability of kitchen management

· Ability in dividing responsibilities and monitoring progress

· Outstanding communication and leadership skills

· Up-to-date with culinary trends and optimized kitchen processes

· Able to cook Indian food.

Roles & Responsibilities

We are looking for a Server who will be responsible for taking orders from and serving food to customers. Duties will mostly include taking food and drink orders writing them down on order slips, and ensuring that tables are served properly and all payments are collected. To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.

Job Descriptions:

• To support the Reservations Host/Hostess and the rest of the Operations team members at the outlet.
• Assist with interacting with customers, taking orders and serving food and drinks.
• Ensure that all standard recipes, SOPs and standards are followed in the service process.
• Participate and manage assigned sections to provide an awesome experience for customers.
• Help food preparation staff when necessary.
• Able to perform high-quality work while unsupervised.

Job Requirements:

• At least 1 year(s) of working experience in restaurant for this position will be advantages
• Minimum GCE N or O level, Diploma, ITE and SPM
• Excellent communication skills
• Excellent teamwork skills
• Positive attitude with a passion for customer service