To manage, coordinate and represent social work cases by actively reaching out to potential clients and organising group and community work. He/she is supposed to supervise the delivery of case interventions by Medical Social Workers, lead in case conferences as part of a multi-disciplinary team, design programmes and conduct outcome-based evaluations, as well as manage and oversee the end-to-end development and delivery of programmes.
Responsibilities:
1. Develop professional and engaged relationship with clients and other key service stakeholders such as Rehabilitation, Employment, Programme & Training and Transport.
2. Apply advanced clinical and professional theories to pre-empt and execute social work intervention plans across clients’ trajectory of conditions.
3. Provide end-to-end case management support and appropriate level of care through assessment, care planning, interventions and evaluation of care including complex, specialised and high-risk cases.
4. Assess and administer financial assistance for clients/caregivers.
5. Manage the utilization of the ABLE subsidy.
6. Lead therapeutic group work, e.g. support group for target groups.
7. Initiate, design, develop and implement new community development initiatives by mobilising community resources, other social service providers and volunteers.
8. Seek out continuous learning opportunities such as participating in case review meetings, cross-functional or Ministry-level assignments, practice research and development to further develop skills and capabilities.
9. Guide the delivery of social services by team to ensure adherence to Code of Ethics, Standard of Practice, governance and agenda at the systems level.
10. Any other duties or projects assigned from time to time by Manager, Centralised Services or ABLE Executive Director.