Job scope:
l Manage the reception area. Attend to clients and perform front-
desk duties eg. registration, appointments, billing, answering phone calls and clients’ inquiries, arranging booking for Radiology and Laboratory tests.
l Operate the Clinic Management System.
l Perform basic health screening assessments as required ie. height, weight, blood pressure, waist, hip measurement, body fat analysis, vision testing and Electrocardiogram (ECG) test.
l Handle blood/urine/stool samples and liaise for Laboratory/specimens collection and delivery.
l Assist in dispensing prescribed medication and supplies.
l Assist the Doctor in chaperoning client, if required.
l Handling cash and credit card payments, electronic fund transfers and the NETS terminal. Ensure accurate and complete documentation for cash floats, electronic fund transfers and credit transactions.
l Submission of CHAS, Medisave, TPA claims etc.
l Manage stock and inventory.
l Maintain the general cleanliness of the clinic.
l Greeting, verifying the identities of patients and ensuring that their paperwork is accurate
l Explaining the blood draw procedure clearly to them
l Calming and putting patients at ease if they're nervous
l Ensuring that the instruments are sanitary to avoid causing infections and other complications
l Conducting blood draws via venipuncture, finger pricks or heel pricks for infants
l Assisting patients who might feel unwell or suffer adverse reactions after the procedure
l Ensuring proper labelling, documentation and storage of blood
samples
l Disposing of waste like used needles and bandages properly
l Cleaning and sterilising the work area
l Working seamlessly with a team of nurses, specialists and doctors to ensure that they get the blood samples on time
