Total 3 job vacancies by Coffee Beauty

Role Description

• Primary responsibility is to manage supplier brands originating from China, Europe, and the USA, overseeing their sales and product categories including coffee powder , chemical additive & equipment. Have continual collaboration with suppliers on new product introductions and product discontinuations to accommodate new products.
• Competitive price checks are essential to ensure our pricing remains competitive in the market
• Regular meetings online and offline to update suppliers on sales performance, fostering strong relationships
• Organize training sessions and meetings, as well as hosting supplier lunches when they are in Singapore
• Gather marketing assets from suppliers for website uploads
• Planning promotions to clear existing inventory
• Coordinating with Marketing for digital product launches
• Monitoring franchise costs in Singapore to adhere to predefined percentages, and sharing new products with Malaysia corporate stores and overseas franchise teams
• Collate orders from these regions and liaise with planners accordingly
• Any other ad-hoc duties as assigned

Role Requirements

• Min. Diploma in Business Management / Administration, Commerce or equivalent
• At least 2 years of relevant work experience in procurement of buying activities within the FMCG
• Proficient in Microsoft Office (Excel, Word - VLOOKUP & Pivot tables, PowerPoint)
• Must demonstrate the capability to conduct meetings with suppliers independently.
• Excellent communication and interpersonal skills.
• Highly customer-oriented, motivated and results oriented.
• Resourceful and problem solver, excellent interpersonal and communication skills.
• Team player and ability to collaborative and work effectively with variety of stakeholders.

About the role

Join our team as a coffee sales professional. In this full-time role, you will be responsible for delivering exceptional customer service and driving sales of our high-quality coffee products . With a focus on product knowledge and sales, you will play a key role in enhancing the customer experience and contributing to the overall success of our business.

What you'll be doing

• Providing friendly and knowledgeable assistance to customers, guiding them through our coffee selection
• Preparing and serving coffee bean to customer specifications
• Achieving individual and team sales targets through effective product promotion and customer engagement
• Assisting with inventory management and other operational tasks as needed

What we're looking for

• Previous experience in a retail or customer service role
• Strong communication and interpersonal skills
• Excellent product knowledge and the ability to educate customers on our coffee offerings
• Enthusiasm for providing exceptional customer service and a commitment to meeting sales goals
• Ability to work efficiently in a fast-paced environment and as part of a team

Key Responsibilities:

• Manage day-to-day administrative tasks, including maintaining office supplies, coordinating office maintenance, and supporting general office operations.
• Accurate and timely processing of payroll for both office staff and ship crew, ensuring compliance with relevant regulations and company policies.
• Develop and manage a comprehensive performance appraisal system to facilitate employee growth and development.
• Contribute to the development, implementation, and review of HR policies and procedures to align with industry best practices and legal requirements.
• Manage the full recruitment cycle, from sourcing and interviewing candidates to onboarding new hires. Conduct exit interviews and manage employee offboarding processes.
• Organize company events and initiatives to foster a positive and engaging work environment.
• Handle employee feedback, address concerns, and resolve workplace issues effectively and professionally.
• Attend meetings, take minutes, and distribute them to relevant stakeholders.
• Develop and implement workflow charts to optimize processes within departments and across the company.

Qualifications:

• Diploma in Human Resources Management or a related field.
• Minimum 3 years of proven experience in a similar HR role.
• Strong knowledge of Singapore's employment laws and regulations.
• Proficient in payroll processing and HR systems.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.