Total 1 job vacancies by V-neo Dental Pte. Ltd.

Dental Assistant Duties:

1. Prepare Treatment Areas & Trays: Set up and sterilize dental instruments, equipment, and treatment areas prior to procedures.
2. Assist During Procedures: Support the dentist with dental treatments by handing instruments, providing suction, and ensuring patient comfort throughout the procedure.
3. Manage Dental Inventory: Maintain and monitor the inventory of dental consumables and small instruments, ensuring stock is up-to-date and minimizing any losses.
4. X-rays & Imaging: Take, develop, and ensure the accuracy of X-rays as instructed by the dentist.
5. Infection Control: Follow all infection control protocols, including sterilization of dental instruments and disinfecting treatment areas.
6. Case Management: Track and manage cases sent to and received from the dental laboratory, ensuring timely delivery.
7. Housekeeping: Ensure treatment rooms are clean, organized, and compliant with health and safety standards.

Receptionist Duties:

1. Patient Reception: Greet all patients, visitors, and callers in a friendly, professional manner, creating a welcoming environment for everyone entering the clinic.
2. Appointment Scheduling: Book, reschedule, and confirm patient appointments, ensuring proper documentation and accuracy of schedules.
3. Patient Information & Records: Update patient records, ensuring all information is accurate, complete, and maintained confidentially.
4. Billing & Payments: Perform cashiering duties, including processing payments and handling insurance claims (e.g., CHAS, Medisave, private insurance).
5. Patient Reminders & Follow-ups: Send appointment reminders, follow up on treatment plans, and ensure timely communication with patients regarding their appointments or lab results.
6. Administrative Support: Assist with general administrative duties, including answering phones, managing patient inquiries, and handling patient feedback.
7. Manage Laboratory Cases: Track and manage the transmission of dental cases to and from the laboratory, ensuring all cases are properly recorded and sent/received on time.

Job Requirements:

1. Education: Minimum qualification of "N"/"O" Levels or equivalent.
2. Experience: Previous experience in a dental or healthcare setting is an advantage but not mandatory.
3. Skills:Basic computer skills (familiarity with clinic management software, e.g., Clinic Assist, is a plus).
   Strong communication skills, both verbal and written.
   Excellent multitasking and time management abilities.
4. Work Schedule:5.5-day work week, including evening shifts and one weekend day.
   Flexibility to adjust work hours as needed.
5. Personal Attributes:Professional, friendly, and patient-oriented demeanor.
   Ability to work well under pressure and in a fast-paced environment.
   Strong attention to detail and organizational skills.
6. Immediate Availability: Candidate who is able to start work immediately will have an advantage.