Total 2 Manager accounts executive job vacancies in Health / Beauty / Fitness category in Singapore

Role & Responsibilities:

• Lead and manage a team of medical professionals and executives to ensure seamless execution of all executive health screening and duties in adherence with organizational policies and procedures
• Oversee concurrent health screening of varying scales through all project modules and radiographic/ ultrasonographic duties and functions - client servicing, resource planning, logistics, health screening performance, timely accurate reports, service delivery and issue resolution
• Deliver effective results through clear leadership, data analysis, resource optimization and innovation
• Responsible for addressing any deviations from established standard operating procedures and escalates as appropriate
• Maintain patient confidentiality in accordance with Personal Data Protection Act (PDPA)
• Train team members and ensure maintenance of SOPs, clinical practice guidelines and compliance with MOH and PHMC guidelines
• Maintain SOPs and implement strategies to improve current operational systems
• Support periodic management reporting for department KPIs
• Assist in other duties as assigned

Requirements:

• Bachelor Degree with at least 3-5 years relevant experience in healthcare with supervisory experience
• Possess demonstrated clear leadership skills as well as performance track records
• Ability to lead and keep teams
• Excellent management skills with experience in managing and supervising clinical administration
• Excellent written and verbal communication skills

Able to work in a dynamic and fast paced environment

Highlights

• Bachelor Degree in any discipline
• 2 years of relevant working experience (dental healthcare operations)
• Pleasant disposition, excellent interpersonal and communication (verbal and written) skills
• Strong analytical, people management and problem solving skills
• Ability to work independently and as a team with team leading experience
• Proficient in Microsoft Office applications
• Located at Jurong East

Job Responsibilities:
Manage feedback and complaint cases

• Overseeing the follow up of feedback and complaints on clinical matters
• Overseeing the handling of medico-legal complaints to ensure proper investigation and input from staff concerned and where relevant, seeking views and opinions from specialists.
• Co-ordinate with lawyers, Medical Insurers and where relevant, Dental Officers/Dental Surgeons’ insurers to ensure closure of case, after addressing concerns of patient and family members.

Manage clinical related issues

• Manpower related issues raised by Dental Heads
• Assist in coordination of renovations
• Inventory control
• Procurement
• Coordinate and prepare for DOPEX changeover
• Oral Health Promotion

Policies and Procedures

• Maintain JCI / ISO documents.
• Review and prepare policies, procedures and work instructions for clinical processes in order to facilitate patient safety and quality care.

Prepare and update reports, minutes and presentation slides

• Coordinate meetings (include logistics and booking of venue) and writing of minutes

Dental Intranet

• Maintain and update information on intranet