Total 3 quality assurance engineer job vacancies in Health / Beauty / Fitness category in SG-Tampines Agency Building

• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and Smart Home hardware/software
• Responsible for tracking hardware and software inventory
• Familiarize end users on software, hardware and peripheral device operation used in smart home ecosystem
• Take ownership and responsibility of queries, issues and problems assigned
• Install, configure and setup smart home devices for home owners on site.
• Performs general preventative maintenance tasks on smart home deivces
• Performs remedial repairs on smart home devices
• Resolve and update incidents with in SLA and also update stakeholders
• Update KB with solution provided
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Min Higher NITEC in IT / relevant field or higher
  1-2 Years of experience in IT System Infrastructure
  Good working knowledge experience in implementation / maintenance of IT infrastructure
  Additional advantage if you possess skillsets in System/Network Certs, IT Security Skillsets

Job Responsibilities

· Technical Support:Provide on-site technical support to customers, including troubleshooting, diagnostics, and repairs of hardware and software issues.

· Installation and Configuration: Install, configure, and test new hardware and software systems according to customer requirements.

· System Maintenance:Perform regular maintenance and updates on customer systems to ensure optimal performance and reliability.

· Customer Training:Train customers on how to use and maintain their systems effectively, including providing documentation and hands-on guidance.

· Issue Resolution:Respond promptly to customer inquiries and resolve issues in a timely manner, ensuring customer satisfaction.

· Documentation:Maintain accurate records of all work performed, including issue logs, service reports, and customer communications.

· Collaboration:Work closely with internal teams, including sales, support, and engineering, to ensure customer needs are met and to escalate issues as necessary.

Requirements:

Degree/Diploma in Computer or Electrical or Electronic Engineering or equivalent
Knowledge of programming in C,C++ are added advantages
Knowledge of embedded electronics fundamentals
Have knowledge of LoRaWAN and related IoT products are added advantages.
Have passion for exploratory testing and test automation are added advantages.
Able to work independently within tight schedule with positive disposition.
Excellent knowledge on Microsoft Office (Words, Excel & Powerpoint)
Fluent of English and Chinese in both speaking and writing

Job Description:

• To review, develop, implement, monitor and evaluate key performance indicators in alignment with Department of Nursing's set targets.
• Prepare and conduct audits to improve the standards of nursing image and care quality.
• Coordinate and faciliatate root cause analysis sessions for incidents related to Nursing Department.
• Work closely with NDNQI coordinator and indicators' owners to facilitate the collection and submission of NDNQI data.
• Educate nurses about CGH Nursing's Professional Practice Model, the concept of shared governance and Nursing Council.
• Maintain a continuous improvement mind-set to seek evidence-based practices through research.

Job Requirements:

• Possess a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Nursing or equivalent.
• Advanced diploma / post-basic certificate in any discipline for the Senior Staff Nurse position
• Registered with the Singapore Nursing Board

Only shortlisted candidates will be notified.