Total 2,697 Health / Beauty / Fitness job vacancies in d21 upper bukit timah clementi park ulu pandan

Fullerton Health is building the entire health & wellness value chain in the community. As part of the growth, the Assistant Manager plays a pivotal role in executing and managing projects, collaborating with cross-functional teams to drive the successful execution of Healthier SG initiative in Fullerton Healthcare Group. The candidate should be passionate about improving health outcomes and preventive health, be exceptional in communication, interpersonal and organizational skills, and adept in stakeholders management.

Key responsibilities:

• Collaborate with project stakeholders to define project objectives, scope, and deliverables.
• Coordinate and oversee project activities, ensuring that tasks are completed on time and within budget.
• Implement and manage Healthier SG marketing strategies in alignment with the department and organisation goals.
• Monitor and drive project progress and communicate critical updates and reports to relevant stakeholders in a timely manner
• Develop communication plans for timely engagement and involvement of stakeholders for all clinical projects and initiatives
• Stay up-to-date with healthcare, compliance and marketing guidelines, working with legal and compliance teams to address any project-related regulatory issues.
• Ensure alignment of project goals with organisational objectives.
• Prepare regular progress reports and performance summaries.
• Other business duties as assigned by the reporting manager.

Requirements:

• Relevant Diploma or Bachelor's degree with minimum 3-5 years of relevant experience in related fields (Healthcare, Marketing, Business, Project Management etc.)
• Relevant marketing background with a track record of successful health marketing campaigns will be advantageous
• Experience in the local healthcare system and clinical operations would be highly beneficial.
• Problem-solving, critical-thinking, communication and interpersonal skills will be critical.
• Ability to work and handle multiple priorities independently, while paying close attention to timelines.
• Strong analytical and detail-oriented mindset for data-enabled outcomes
• Flexibility in managing changing demands in operating environment will be essential.
• Passion for improving health outcomes, preventive health and a commitment to the Healthier SG movement.
• We are an equal opportunity employer and welcome applications from all qualified candidates. If you are passionate about making a positive impact on the health and well-being of Singaporeans, we encourage you to apply for this exciting opportunity.

Responsibilities:

1. Product Promotion and Sales:

· Demonstrate a thorough understanding of Skincare products, ingredients, and their benefits.

· Engage customers in meaningful conversations to assess their skincare needs and concerns.

· Recommend suitable skincare routines and products based on individual requirements.

· Provide product demonstrations and explain the application techniques to enhance customers' understanding.

· Proactively cross-sell and upsell products to maximize sales opportunities.

· Maintain a deep knowledge of the competitive landscape and industry trends.

2. Customer Service and Consultation:

· Deliver exceptional customer service by providing a personalized and attentive shopping experience.

· Actively listen to customers, addressing their questions, concerns, and feedback.

· Offer skincare advice, tips, and recommendations to help customers achieve their desired results.

· Provide thorough explanations of product features, usage instructions, and potential outcomes.

· Maintain a friendly, approachable, and professional demeanour at all times.

3. Store Operations:

· Assist in maintaining the cleanliness, organization, and visual merchandising of the store.

· Monitor inventory levels and promptly restock products as needed.

· Track and record sales, customer interactions, and relevant data accurately.

· Collaborate with the store team to achieve sales targets and meet performance objectives.

· Stay updated on product knowledge, industry developments, and emerging skincare trends.

Requirements:

· High school diploma or equivalent; additional certification in skincare or beauty-related fields is a plus.

· Proven experience as a Beauty Advisor, Skincare Specialist, or similar role in a retail environment.

· Passion for skincare and a solid understanding of skincare principles, ingredients, and routines.

· Exceptional interpersonal and communication skills, with the ability to build rapport and establish trust with customers.

· Sales-driven mindset with a demonstrated ability to meet or exceed sales targets.

· Outstanding customer service skills and a genuine desire to assist customers in achieving their skincare goals.

· Ability to multitask, prioritize, and work effectively in a fast-paced retail environment.

· Flexibility to work on weekends and holidays as required.

· Familiarity with Skincare products or prior experience with the brand is highly desirable.

• Manage all aspects of HR management within the organization.
• Ensure effective performance management, implement compensation and benefits programs, provide HR reporting and analysis, manage projects, and promote a positive and safe work environment.
• Create and implement performance appraisal processes and succession planning strategies.
• Keep abreast on market and industry benchmarks to ensure competitive compensation and benefits offerings.
• Improve company brand image and awareness through effective HR practices.

Requirements:

• Degree in Human Resource or equivalent
• At least 4 years of HR management with a strong focus on performance management, compensation and benefits, and HR reporting in a Beauty/Wellness industry.
• Proficient with Singapore HR policies, employment laws, and regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Responsible for planning, initiating, executing, and monitoring all marketing and communication activities, in line with business goals.
• Study customer’s data to completely understand their needs and initiate relevant marketing activities which leads to satisfaction and retention.
• Liaise with outsourced agency on social media content creation, lead generation campaign.

Requirements:

• Diploma in Marketing or equivalent
• At least 5 years of marketing experience in a beauty/skincare products.
• Strong interpersonal skills with ability to communicate with people of all levels.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Manage all aspects of HR management within the organization.
• Ensure effective performance management, implement compensation and benefits programs, provide HR reporting and analysis, manage projects, and promote a positive and safe work environment.
• Create and implement performance appraisal processes and succession planning strategies.
• Keep abreast on market and industry benchmarks to ensure competitive compensation and benefits offerings.
• Improve company brand image and awareness through effective HR practices.

Requirements:

• Degree in Human Resource or equivalent
• At least 4 years of HR management with a strong focus on performance management, compensation and benefits, and HR reporting in a Beauty/Wellness industry.
• Proficient with Singapore HR policies, employment laws, and regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

About the job

About Us:

NOVI Health is at the forefront of revolutionizing healthcare by integrating traditional medical practices with cutting-edge technology. Our focus is on delivering a comprehensive medical solution that includes motivational software, data science, and lifestyle coaching, all complemented by conventional health screening and medical care.

Who We Need:

We're in search of a seasoned Senior Frontend/Fullstack Engineer with a proven track record in developing user-centric applications and a strong passion for technology-driven healthcare solutions. The ideal candidate will bring expertise in frontend technologies, a strategic approach to product development, and an ability to lead and mentor a dynamic engineering team.

Your Role:

• Serve as a technical lead, guiding project vision and ensuring the highest quality of software development.
• Mentor junior engineers, fostering a culture of learning and growth within the team.
• Collaborate with stakeholders to align technological solutions with business objectives.
• Drive innovation in our products, focusing on scalability, user experience, and data-driven decision-making.
• Lead the design and implementation of complex features from conception to deployment.

Qualifications:

• 5-10 years of experience in Frontend/Fullstack Engineering.
• Deep expertise in JavaScript and frameworks like React.js.
• Strong experience in tech leadership, mentorship, and stakeholder management.
• Excellent problem-solving skills and a knack for navigating complex project requirements.

Nice-to-Haves:

• Experience in leading tech teams and driving software development best practices.
• Strong portfolio of successful projects showcasing technical and leadership skills.
• Knowledge of UI/UX design principles, Backend, or DevOps.
• Familiarity with Machine Learning (ML) and its applications in healthcare.

What We Offer:

• A significant role in a VC-backed early-stage startup with a meaningful mission.
• Work on impactful apps focusing on user experience and data visualization.
• Flexible work hours and location, fostering independence and strong communication.
• Opportunity to see the direct impact of your work on patients' health.

Join us at NOVI Health and be a part of a team that's transforming the healthcare industry with technology and innovation.

About the job

About Us:

NOVI Health is at the forefront of revolutionizing healthcare by integrating traditional medical practices with cutting-edge technology. Our focus is on delivering a comprehensive medical solution that includes motivational software, data science, and lifestyle coaching, all complemented by conventional health screening and medical care.

Who We Need:

We are looking for a highly skilled Senior Backend/Fullstack Engineer with a solid background in developing robust backend systems and a passion for tech-driven healthcare solutions. The ideal candidate will have experience in Node.js and a keen interest in leading our migration to newer technologies and platforms.

Your Role:

• Lead backend development initiatives, ensuring scalability and performance of our platforms.
• Mentor junior developers and foster a culture of technical excellence and innovation.
• Collaborate with cross-functional teams to align tech solutions with business goals.
• Manage DevOps tasks, optimizing deployment processes and infrastructure performance.

Qualifications:

• 5-10 years of experience in Backend/Fullstack Engineering.
• Proficiency in Node.js.
• Experience with cloud platforms like AWS or GCP, and a solid understanding of DevOps practices.
• Strong leadership skills in managing projects and mentoring team members.

Nice-to-Haves:

• Demonstrated experience in leading complex software migrations.
• Portfolio of successful projects showcasing backend excellence and problem-solving capabilities.
• Familiarity with machine learning and its applications in the healthcare sector.
• Proactive approach in adopting new technologies and improving existing systems.

What We Offer:

• A significant role in a VC-backed early-stage startup with a meaningful mission.
• Work on impactful apps focusing on user experience and data visualization.
• Flexible work hours and location, fostering independence and strong communication.
• Opportunity to see the direct impact of your work on patients' health.

Join us at NOVI Health and be a part of a team that's transforming the healthcare industry with technology and innovation.

• Perform classroom and on-the-job training to both clinical and non-clinical staff.
• Handle the Induction program for new clinical staff on board.
• Evaluate and assess the effectiveness of training programs and educational activities.
• Ensure all clinical staff receive orientation, training and continual education programs to maintain the required level of competency.

Requirements:

• BCLS Certified
• Registered Nurse by the Singapore Nursing Board
• At least 3 years of clinical experience as a Staff Nurse and Clinical Instructor.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Location: Woodlands / AMK
Salary: $10k - $14k
Working Days: At least 4 days/week (Flexible working hours)

Job Descriptions:

• Conduct diagnosis, treatment, and management of medical conditions common to a general practice.
• Conduct medical examinations for statutory requirements.
• Conduct basic health screening and mental health counselling.
• Assist in the administration of the medical centre when the need arises.
• Option to do additional evening shifts and telemedicine.
• Any other tasks/responsibilities as deemed necessary by the Chief Executive Officer and/or Medical Director.

Requirements:

• Fully registered with the Singapore Medical Council (SMC)
• Required to travel and attend to community home visit.

• Perform nursing duties.

Requirements:

• Registered Nurse under SNB
• At least 2 years of nursing experience in O&G

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Provide basic nursing duties (eg. phlebotomy, vaccination and wounds dressing).
• Deliver medical care and consulling to patient.
• Manage smooth and efficient clinic operation.

Requirements:

• SNB registered.
• At least 2 years of nursing experience in specialist clinic setting.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We're seeking makeup enthusiasts passionate with a keen eye for trends to represent our brand as a Makeup Sales Executive.

Your role involves engaging customers, providing hands-on demonstrations of cutting-edge makeup products, building strong customer relationships, and achieving sales targets.

Requirements:

A highly motivated team player, driven to exceed sales goals and create exceptional customer experiences.
Outgoing personality with excellent communication skills.
Professional presentation and a positive attitude.
Flexibility to work weekends, public holidays, and varying schedules.
Previous experience in the beauty/retail industry is advantageous.
Benefits:

Uncapped commission - 10% to 15% (Top performers can earn up to $5K-7k per month!)
Flexible work hours
Daily motivation and performance bonuses
Work Hours: 8 hours/day within retail hours (10 am to 10 pm), 5 days a week
Applicants: Singaporean / Singapore PR

• Perform occupational therapy services to patients for their optimal recovery and you will also be part of educating their caregivers about patient’s condition and care.
• Support the Rehabilitation Department in administration, clinical supervision, research supervision, professional education and training.
• Liaise with the multidisciplinary healthcare team to provide patients with a seamless delivery of care.

Requirements:

• Degree in Occupational Therapy
• Full registration with the Allied Health Professions Council
• At least 2 years of experience as an Occupational Therapist.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Manage all aspects of HR management within the organization.
• Ensure effective performance management, implement compensation and benefits programs, provide HR reporting and analysis, manage projects, and promote a positive and safe work environment.
• Create and implement performance appraisal processes and succession planning strategies.
• Keep abreast on market and industry benchmarks to ensure competitive compensation and benefits offerings.
• Improve company brand image and awareness through effective HR practices.

Requirements:

• Degree in Human Resource or equivalent
• At least 4 years of HR management with a strong focus on performance management, compensation and benefits, and HR reporting in a Beauty/Wellness industry.
• Proficient with Singapore HR policies, employment laws, and regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Working location : Gul Circle , Singapore

Working hours: 8 am to 5.15pm (Monday to Friday)

Registered Workplace Safety and Health Officer with MOM

Responsibilities:

Provide Safety and Environment Sustainability Governance– develop, implement, and maintain company, local environment, health and sustainability program whichever is stricter to ensure regulatory compliance.

Facilitate and follow-up on actions from various functions and departments in EHS improvement activities, rectifications works and accident/incident investigations, contractor Permit-To-Work systems

Lead the site EHS Programs such as act as a resource to employees regarding safety concerns, manage EHS Committee, regular site inspections of the company operations to ensure compliance and EHS improvements

Identify and implement periodic EHS performance monitoring and measurements of the company’s EHS performance through proactive and reactive monitoring e.g. noise mapping, trade effluent, industrial hygiene and air emission monitoring.

Providing training and awareness on environmental health and safety topics.

Promote EHS values and principles through communication, consultation, and engagement with internal and external stakeholders through meetings, dialogue, training, and support to ensure "Safety Starts With Me" and Environment Sustainable Culture is developed within the organization.

Lead and implement EHS improvement activities arising from Corporate EHS and site leadership directions. Develop system and capability to understand company and local regulatory requirement, set EHS policies, develop, implement programs and procedures with consideration of risk assessment for an effective EHS Management System.

Maintain EHS documentations required under the EHS management system e.g. accident/incident records, chemical inventories, licenses and permits, MSDS, etc

Ensure that systems and procedures within the department are in compliance with ISO9001, ISO13485, QSR 21CFR, ISO14001, ISO 4500 and WHO Good Distribution Practice.

Conduct Business Continuity Plan (BCP) Exercises, and review and improve the BCP to ensure that it remains relevant and effective

Qualification

Diploma/Degree in Engineering, preferably in an environmental, health sciences, industrial hygiene and chemical regulatory discipline

Competencies

• Able to work independently and lead the site as a resource to employees regarding environment and safety concerns
• Preferably good in facilitating skills to involve all functions and levels in improving EHS performance with good communication skills
• Good planning and organizational skills for to prioritize day to day activities.

Experiences

• Registered Workplace Safety and Health Officer with MOM with relevant experience in manufacturing sector for 2 to 5 years
• Knowledge of chemical substance regulations and EHS laws
• Working experience in Cleanroom environment is an advantage
• Certified Fire Safety Manager (preferred)
• Internal Auditing experience in ISO 14001/45001
• Experience as Noise Monitoring Officer
• Knowledge in Business Continuity Planning

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Salary: Basic $2000 - $2800 (Depends on experience) + Allowance + Commission
Gross $5000 - $6000 after confirmation

Working hours: 6 days work week (Flexible timing)
Working Location (Rotate within 3 locations):
1) West Coast
2) Jurong East
3) Khatib

Responsibilities:

• Managing day to day operations at fitness facility
• Conducting Personalized Training Program suited to individual health and fitness requirements
• Upselling training / nutrition / diet plans
• Posture and Technique correction / Post injury management
• Exercise programming and progression planning
• Consultation for customer on fat loss / body toning / lean muscle building program

Requirements:

• Minimum Diploma or equivalent certificate in fitness.
• Minimum 3 years experience in similar scope preferred.
• Preferred with their own transportation.

Scrub Nurse / Operating Theatre Nurse

Salary: $3500 - $5000
Location: Paragon Orchard
Working Hours: 5.5 days- Staggered Hours from 7am -11pm (rotating shifts) ; Sat (4 hours depending on the roster); alt Sat upon confirmation.

Job Scope:

• Prepare and perform all surgical procedures in a sterile manner, observing all principles of asepsis and sterility.
• Coordinate and prepare surgical equipment, instrument and consumables specific to the daily surgical list and preferences of surgeon
• Conduct a full count of instruments and accessories before the start of an operation, after the closure of any major cavity, and the end of the operation
• Handle all sharps and contaminated waste in a safe and effective manner
• Participate in the assisting of safe anaesthetic care for general, regional and deep sedation anaesthesia
• Perform scrubbing, circulating and recovery duties
• Provide pre & post-operative care for patients
• Assist with cleaning and transferring of patient to the recovery area
• Carry out proper housekeeping in accordance to Infection Control Standards
• Manage Operating Theatre facility
• Assist with the cleaning of the operating room
• Scrub Nurse duties
• Performs any other duties as assigned

Job Requirements:

• Candidate must possess Diploma/Degree in Nursing from a recognised institution as approved by Singapore Nursing Board
• SNB registered Nurse
• At least 2 years of experience in healthcare operating theatre settings
• Have experience in Endo / Eye surgery preferred

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles & Responsibilities

• Performing different types of massages, beauty treatments, and wellness therapies.
• Communicating with guests during massages to adjust massage techniques as required.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.

Requirements

• Effective communication skills.
• Proven experience working as a spa therapist.
• Able to work on weekends / public holidays

Job Description

• Perform medi facial treatments, slimming and firming maintenance treatments
• Capable to use & apply aesthetic treatment machines
• Attend to clients’ needs and provide professional advice on pre and post-treatment care
• Ensure cleanliness of treatment room, thorough sterilization of equipment, and proper disposal of consumables
• Assist in scheduling and following up clients’ appointments

Requirements

• Minimum 2 years of work experience in the medical spa industry
• CIDESCO, ITEC, CIBTAC, or other beauty-related qualifications
• Service-oriented and customer-focused
• Excellent interpersonal, communication and customer service skills
• Able to handle queries and concerns from English, Mandarin and Putonghua speaking counterparts in regards with the translated documents related matter
• Wiling to work retail hours

Other Details

• Mon-Fri: 10.30am-8pm
• Sat: 10.30am-4pm
• Sun and PH: Closed
• Location: Wheelock

Location: Orchard - Mount Elizabeth
Salary: $3500 - $5000
Working Days & Hours: 5.5 Days (Mon-Fri – 9am – 6pm; Sat 9am – 1pm)

Job Descriptions:

• General Nursing duties.
• Responsible for smooth clinic operations.
• Assisting O&G doctor in consultation rooms.
• Assist doctor in Operation Theatre.
• Counselling patients on preparation for surgery & procedures.
• Assist in basic tests and clinical procedures in clinic.
• Maintain patient’s medical history, vital statistics, and information in medical records.
• Provide General administrative duties and ad-hoc duties as assigned.

Requirements:

• Diploma/ Degree in Nursing
• At least 2 years of nursing experience either in clinic/ hospital
• Must be registered with Singapore Nursing Board

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are looking to employ a dedicated and experienced spa therapist to perform massages, beauty treatments, and wellness therapies, depending on guests' needs and preferences. The spa therapist's responsibilities include greeting and welcoming spa guests, informing guests of spa packages, promotions, and rates, and customizing treatments and therapies to suit guests’ needs. You should also be able to recommend additional spa services and up-sell spa products.

To be successful as a spa therapist, you should keep abreast of the latest industry techniques with respect to massages and therapies to provide exceptional customer service. Ultimately, an outstanding spa therapist should be able to demonstrate respectfulness, patience, and tact to help guests feel more comfortable and at ease.

Spa Therapist Responsibilities:

• Performing different types of massages, beauty treatments, and wellness therapies.
• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
• Enquiring about guests' medical conditions and allergies before providing spa services.

Spa Therapist Requirements:

• High school diploma or GED.
• Licensed in massage therapy and cosmetology or aesthetics.
• Proven experience working as a spa therapist.
• CPR and First Aid certifications are advantageous.
• Sound knowledge of anatomy, physiology, and different massage techniques.
• The ability to stand for extended periods.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.

Job Description:

• Provide post discharge follow-up via a coordinated process of care planning & coordination, telecommunication and telehealth monitoring under the supervision of a Nurse Clinician.
• Manage Medical Tier 2 and Tier 3 patients and provide post discharge phone calls.
• Act as a health coach and provide health screening to the residents in the community and health post.

Requirements:

• Holds a degree (preferably in health related discipline)
• Possess working experience as Allied Health Personnel with 3-5 years of experience
• Good knowledge of various community services and support in the community setting will be an advantage
• Good team work, positive and energetic, and able to work independently
• Strong communication and social engagement capabilities especially with older adults in the community.
• Strong organisational, coordination, and interpersonal skills
• Proficient in computer skills and Microsoft Office
• Able to converse in local languages is preferred
• Willing to outreach to community on weekends

Job Description:

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements:

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends