JOB DESCRIPTION
The Operations Manager leads a team of Administrative Support and Logistics staff and ensures that the daily operations of the company are carried out smoothly.
JOB RESPONSIBILITIES
Ā· Manage a team of 4 staff to handle the functions of Administrative support, Logistics, Human Resource & Procurement
Ā· Assist in the implementation of all environment, health and safety programs of the company, in the capacity of EHS representative
Ā· Ensure compliance to the Personal Data Protection Act, in the role of Data Protection Officer
ADMIN
Ā· Monitor submission of invoices and ensure that high value invoices are submitted in time for payment
Ā· Assist in payment collection of overdue invoices
Ā· Maintain an effective To Do List system and to keep it updated at all times
Ā· Ordering of stationery and printing of office & marketing collaterals
Ā· Weekly check of SAP system to ensure there are no mistakes in entries made by staff
Ā· Safe keeping of company cheques and cash
Ā· Checking of mailbox and posting of mails
MANAGERIAL
Ā· Work closely with the Managing Director to set and/or implement policies, procedures and systems and to follow through the implementation
Ā· Communicate all operating policies and/or issues at company meetings
Ā· Research alternate methods of productivity, efficiency & continuous improvement
Ā· Submit reports and updates to the Managing Director
Ā· Check quotations prepared by team and authorise high value quotations up to a value of SGD 10,000
Ā· Review and approve tender documents up to a value of SGD 50,000
Ā· Signing of Quotation acceptance for purchase of services or miscellaneous items up to a value of SGD 1,000
Ā· Prepare and sign Decontamination certificates for return of Blood Chemistry analyser to factory
LOGISTICS
Ā· Oversee the day to day deliveries of goods done by the delivery man to the various customers and step in if any issues arise
Ā· Oversee the running of the warehouse and store operations
Ā· Follow the quality procedures and standards with respect to GDPMDS, ISO 9001 & ISO 14001
Ā· Supervise the Goods receipts from Suppliers
SALES & SERVICE SUPPORT
Ā· Overall responsibility for company LinkedIn page including developing and posting content and ensuring identified objectives are met.
Ā· Maintain good relationship with sub-distributor in Indonesia
Ā· Serve as primary point of contact when there are escalated customer issues related to goods quality, customer service and mishaps.
Ā· Communicate customer issues with the team and devise ways of improving the customer experience, including resolving problems and complaints
Requirements
- Min NITEC / Diploma / Degree in any courses
- Min 6 years of experience of office operation / Administrator / secretary / Clinic manager / Assistant Manager (MMD/Purchasing department of hospitals) expreience
- Experience in healthcare / Medical device / pharma industry is preferred
Basic salary range: $5K to $6K
Medical Device industry
Interested candidates, please forward your resume to [email protected]
Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)