– Supervise and motivate a team of Beauty Advisors to meet and exceed sales goals.
– Provide ongoing training and development to enhance product knowledge and selling skills.
– Monitor and evaluate individual and team performance, providing feedback and coaching as needed.
– Create and implement strategies to drive sales and increase customer loyalty.
– Ensure that the store is properly merchandised and maintained to reflect the brand image.
– Stay up-to-date with industry trends and competitor activities to identify opportunities for improvement.
– Collaborate with the Brand Managers to develop and execute promotional events and initiatives.
– Handle customer escalations and resolve any issues or complaints in a professional manner.
– Maintain a high level of product knowledge and stay informed about new product launches.