HR Business Support [contracting & payroll outsourcing industry]
8 months ago
We are seeking an organized and detail-oriented HR Business Support to join our team. In this role, you will be responsible for efficiently supporting..
We are seeking an organized and detail-oriented HR Business Support to join our team. In this role, you will be responsible for efficiently supporting the HR and payroll for our contracting and Payroll Process Outsourcing (PPO) business.
Key Responsibilities:
- Client/Employee on-boarding and documentation.
- Client/Employee engagement ie; responding to inquiries and concerns.
- Employee benefits management like administering and managing health insurance policies and claims and monitoring service quality of external vendorsSupport the management of grievance and disciplinary processes.
- Assist in managing the annual performance appraisal process.
- Validate attendance and leave reports for accurate payroll processing.
- Work pass administration and processing when required.
- Generate monthly client billing through ERP system and prepare customer reports and other relevant financial documentation.
- Management of training and government claims:
- Payroll Support:
- Processing of monthly and ad-hoc payroll for high volume of contract staff for multiple clients
- Ensuring compliance with statutory regulations and resolve any discrepancies.
- Reconciling payroll accounts and prepare necessary reports.
Qualifications and Skills:
- Diploma or Bachelor's degree in Human Resources or related field (or equivalent experience).
- 3-5 years of HR experience within a recruitment agency setting. Experience in or exposure to Payroll Process Outsourcing is advantageous.
- Possesses strong knowledge of Singapore employment laws and regulations.
- CEI certified preferred.
- Proficiency in Mandarin advantageous due to communication needs with China clients
- Proficiency in Justlogin (HRIS) and YonYou (payroll systems) advantageous.
- Excellent communication and interpersonal abilities and able to communicate effectively with internal and external stakeholders.
- Ability to prioritize tasks and meet deadlines.
- Problem-solving and conflict resolution skills.
If you are a proactive individual with a passion for HR operations, we encourage you to apply for this role!
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