HR Operations Executive | Insurance | Contract
Full-time
Senior Executive
1 month ago
Job Responsibilities
Coordinate the Representative Notification Framework (RNF) process ensuring key timelines are met.
Effective and prompt mana..
Job Responsibilities
- Coordinate the Representative Notification Framework (RNF) process ensuring key timelines are met.
- Effective and prompt management of cases assigned for RNF requests.
- Efficient handling of related queries and execution of controls in compliance.
- Ensure agreed customer service levels are met and customers’ queries, and feedback is effectively addressed.
- Maintain employee database through management of employee data changes.
- Engage all concerned parties through required HR processes, enabling accurate administration and data maintenance of staff records, in compliance to required controls and audit documentation.
- Maintain a collaborative working partnership with all HR teams to deliver efficient and seamless HR services to all businesses.
- Drive work improvements within team, actively streamline processes for efficiency and reduce duplications.
- Ensure all operational processes are consistent with HR policies and group compliance and regulatory requirements.
- Provide any ad hoc HR operations support as assigned from time to time.
Job Qualifications
- Degree in human resources or business-related field or equivalent experience.
- Basic knowledge in general HR policies.
- Excellent communication skills.
- Excellent attention to detail and the ability to prioritize and work under a tight schedule and pressure.
- Ability to adapt to a wide range of work procedures and operational guidelines.
- Understanding of local regulatory requirements.
- Proficient in using Microsoft Word, Excel and PowerPoint.
- Experience in using Success Factors is desirable.
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