Total 86 customer experience manager job vacancies in Human Resources category in Changi Road, Singapore

• HRBP and Generalist working across all regions with Country Heads
• Global Company, good staff benefits
• Professional firm

As an HR Manager, you will play a crucial role in supporting the day-to-day operational activities of the international business while also providing essential HR functions. Your primary goal will be to ensure smooth operations, maintain process efficiency, and contribute to the overall success of the department. You will work closely with executive management and team to execute operational plans, meet organizational objectives, and support HR initiatives.

Responsibilities:

• Liaise with payroll partners to process monthly payroll and verify payroll accuracy.
• Handle Regional Recruitment and process work visa applications.
• Prepare HR letters, including employment letters, confirmation letters, bonus letters, and annual review documents.
• Manage staff onboarding and offboarding processes, ensuring updates are made accurately.
• Assist in preparing operational reports, presentations, and necessary documentation.
• Support the team in managing relationships with key stakeholders and identify process improvement initiatives.

Requirements

• Bachelor’s degree in business administration/human resources or a related field, those with a master’s degree will have a definite advantage.
• Proven experience in international business operations REQUIRED.
• Demonstrated ability to develop and implement operational projects.
• Excellent project management skills with an analytical mindset.
• Exceptional communication and interpersonal skills.
• You must have international experience.
• As you will be dealing with multiple China offices fluent Mandarin is REQUIRED.
• Minimum 5 years of relevant experience with at least 1-2 years in a management position REQUIRED.

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Job Description of this Role

My client is offering a fantastic opportunity for a dedicated and people-oriented individual. You will be responsible for but not limited to:

• Collaborate with payroll partners to process monthly payroll.
• Confirm payroll accuracy.
• Coordinate interviews and schedule them for offices in Singapore, Hong Kong, China, Dubai, and Bangkok as needed.
• Currently focusing on recruitment efforts in China.
• Work with partners to process work passes, as needed.
• Maintain up-to-date records continuously.
• Prepare HR documents such as employment letters, confirmation letters, bonus letters, and annual reviews on an ongoing basis.
• Manage staff onboarding and offboarding, and update records in Bamboo regularly.
• Update the organizational chart and prepare staff movement reports monthly.

Candidate requirements

The ideal candidate will have:

• Strong people orientation with a commitment to providing exceptional support.
• Excellent verbal and written communication skills in both English and Chinese (Cantonese and/or Mandarin).
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR, preferably in a similar role.
• Knowledge of Singapore Labour laws and employment regulations, with exposure in APAC region.
• Strong interpersonal and communication skills.
• Proficiency in HR software and MS Office Suite.

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Roles & Responsibilities

· Full spectrum of recruitment and selection process

· Maintains management guidelines by preparing updating and recommending human resource policies and procedures

· Has a service excellence mindset and is passionate about addressing organisational and employees' needs and issues.

· Manage all the HR matters relating to business including foreigner worker permit application

· Prepare employees for assignments by establishing and conducting orientation & administration of employee benefits

· In-charge of employee’s attendance, claim and monthly allowances, time in & time out records, leave and medical records

· Ensure all the matters are comply with government regulations

· Any adhoc duties as assigned

Requirements

· Diploma/Degree in Human Resource or equivalent

· At least 3 Year(s) of working experience in the related field is required for this position

· Preferably Executive and/or Manager specialized in Human Resources

The key responsibilities include, but not limited to:

1) Recruitment and Staffing:

• Lead and oversee the end-to-end recruitment process, including job postings, candidate sourcing, interviews, and the seamless onboarding of new hires
• Collaborate with hiring managers to understand their staffing needs and devise effective recruitment strategies
• Ensure compliance with industry-specific requirements when hiring talents

2) Employee and Industrial Relations:

• Lead and guide the HR executives to address staff concerns and resolving workplace issues
• Implement strategies to maintain a positive workplace culture in a highly competitive environment.
• Manage employee relations and union matters and participate in union negotiations, to achieve collective agreement.
• Work close to drive close labour relations through dialogue and collaboration with union

3) Training and Development and Culture:

• Identify skill gaps in the workforce and develop training programs to enhance technical and soft skills
• Collaborate with Heads of Department to create and deliver industry-specific training
• Conduct in-house orientation and staff wellness programs

4) Compensation and Benefits:

• Administer competitive compensation and benefits programs tailored to attract and retain talents.
• Assist in preparation and computation of benefit disbursement for approval
• Stay updated on industry salary trends and ensure the organization remains competitive

5) Operations:

• Monitor changes in labour laws and industry-specific regulations and update HR policies in accordance with Employment Act and Government Regulations
• Design, implement, and optimize HR shared service and adjunct operations processes to improve efficiency and effectiveness
• Identify areas for improvement and implement initiatives to enhance service quality and efficiency
• Plan, control, manage, supervise, coordinate, and implement the Club’s human resource system, including benefits & welfare, recruiting, hiring, orientations, training, wage and salary administration, human resource record administration, and legal compliance
• Manage HR operations functions such as HRIS, payroll, leave management etc

6) Performance Management:

• Establish performance evaluation processes that consider technical competencies, project achievements, and industry-specific key performance indicators (KPIs)
• Assist in career development planning for employees
• Administrate the performance evaluation system; reviews including all phases of the moderation to conclude the final rating

7) Reports and Budgeting:

• Prepare staff reports per statutory requirements and for Management review, makes presentations to Management and staff, where necessary
• Work with Finance team on HR related grant disbursement to the relevant departments
• Assist in budgeting process and act as an advisory to Heads of Department on manpower planning

8) Any other duties assigned

Job Requirements:

• Bachelor degree / Graduate Diploma in HR Management / Diploma in Learning and Development at least 5 years of relevant experience preferably in a hospitality industry.
• Sound knowledge of the Employment and Industrial Relations Act
• Outgoing personality with excellent interpersonal relations skills
• Strong conflict management and problem-solving skills
• Strong counselling with good listening skills
• Learning & Development background will be an advantage
• Willing to be hands-on in execution

Join Our Team and Enjoy Fantastic Benefits!

• Permanent Position
• Opportunities for professional growth and development.
• Up to $10,000 + Bonus + comprehensive benefits package

We are looking for a Talent Acquisition Ops Manager with a strong operational background to lead the TA team and to drive structured and data-informed recruitment operations, and managed TA Projects.

Responsibilities:

• TA Operations: Oversee and refine talent acquisition operations, focusing on reporting, metrics analysis, and performance insights to support recruitment goals.
• Lead the onboarding of TA related systems, working with vendors and technical teams to ensure seamless integration and user adoption.
• Develop presentation decks and reports to communicate recruitment metrics, strategies, and progress to key stakeholders.
• Prepare approval papers and executive summaries to support strategic decisions and initiatives within the talent acquisition function.
• TA Project Management: Drive talent acquisition projects, including process improvements, system implementations, and policy enhancements, to optimize recruitment operations and efficiency.
• Team Leadership: To lead the TA team in best practices and processes, providing direction and support to ensure effective talent acquisition activities, while fostering a collaborative and high-performing team culture.
• Vendor Management: Build and manage strong vendor relationships, negotiating customized services to align with talent acquisition needs and overseeing agreements.
• Evaluate vendor performance, negotiate terms as needed, and manage contracts to support recruitment strategies.

Requirements:

• Min 8-10 years of proven experience in talent acquisition operations, including reporting, systems onboarding, and vendor management.
• Strong proficiency in Excel, with the ability to analyze datasets and create meaningful insights for reporting.
• Ability to drive TA projects, skilled in presenting data and strategies to stakeholders and senior management.
• Experience in vendor services management to meet talent acquisition objectives.
• Experience leading TA team is preferred.
• Meticulous and has an eye for details.
• Good written/communication and interpersonal skills, able to lead and work with cross functional teams.
• Excellent problem-solving and analytical skills

Interested applicants, please submit updated resume in MS format via the Apply button.

Position and remuneration will be commensurate with skills and experience.
We regret that only short-listed candidates will be contacted.

Careerally Pte Ltd | EA Licence: 24C2215
EA Registration No: R1874897

About the Company

Founded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand and Vietnam.

We’re on a mission to drive financial inclusion and prosperity for small businesses by leveraging data, AI and strategic partnerships to drive growth financing to under-served SMEs. To date, we have disbursed over USD 3.7 billion in loans to small businesses across the region. Validus is backed by top-tier VCs and strategic investors including leading banks from Japan and Korea.

In recognition of our innovation and contribution towards SME lending transformation, Validus has won several notable accolades, including 1st place (Singapore Financial Institution), 1st runner-up (Singapore FinTech), SFF Global Fintech Leader, Top 10 FinTech Leaders Awards, LinkedIn Top 15 Startups in Singapore, and more.

Who we are looking for

Our success is dependent on what each of us does, how we do it, and our belief that we can always do better. Validus is in rapid transformation and as we execute on our strategy, we’re building a strong team of passionate, capable individuals who are committed to making it easier for SMEs to manage and grow their businesses. We welcome you to be a part of this exciting journey, as we transform our #1 SME growth financing platform into Southeast Asia’s first SME-focused, full-suite financial services provider.

Report to the Head of Human Resource, the HR Admin Officer cum office manager is responsible for scopes listed below. If you like kicking goals, have a can-do attitude and relish a fast-paced culture, this is a role you'd want to be in.

Job Responsibilities:

· Providing HR Administrative support to the Head of HR with responsibility for all aspects of the employee lifecycle

· Ensure the efficient and effective on-boarding and off boarding activities

· Employee Engagement related activities

· Provide sourcing and recruitment operations and planning for assigned areas of coverage

· Assisting the department with other ad-hoc projects for the calendar cycle in relation to staff and policies (e.g., performance and review processes, benefit renewals, engagement surveys)

· Others: Support in Payroll-Related Matters, handle medical insurance claims, manage work pass matters

· Maintain employee database and personnel files

· To be involved in HR Projects and HR Initiatives

· Ensure compliance in accordance with MOM rules & guidelines

· Other ad-hoc duties as assigned by the Head of HR

· Office management duties: Vendor contracts management, office stationary supplies, expenses claims and calendar Management for Group CEO, other office admin matters

Job Requirements

· Diploma in Human Resource Management or in any business discipline

· 2 years of relevant experience in HR administrative or other relevant administrative experience

· Excellent communication, interpersonal and organizational skills

· Diligent, independent, and meticulous; must be driven with initiative, and comfortable with creative problem solving

· Adherence to sensitive timelines and deadlines

· Attention to detail in composing and proofing materials, establishing priorities and meeting deadlines

· Able to work under pressure and perform effectively in a highly demanding environment

· Good knowledge on employment legislations.

· Proficient in use of Microsoft Office applications.

· Good interpersonal skills, accountable, initiative and willingness to learn.

· Good team player with positive working attitude.

· Fluent in English (written and verbal); additional languages a plus but not required

Roles & Responsibilities

• Maintain and upkeep employee records in HR Management System, and Personnel File .
• Responsible for monthly payroll.
• Responsible for statutory payment submission and claims - CPF, IR21, IR8A, NS claims, Government- Paid Leave ,training grant etc. submission.
• Participate in MOM surveys.
• Prepare all employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, off-boarding procedures etc.
• Manage work passes renewal, applications, cancellation and levy waiver requests.
• Attend to employees’ queries on various HR related matters.
• Visa application.
• Manage the end-to-end recruitment process, from job posting, conduct interview and collaborate with hiring managers to onboarding.
• Monthly bank reconciliation to ensure book balance aligns with the bank statement.
• Assist in month-end closing and prepare balance sheet accounts.
• Issuance and receipt of Purchase Orders.
• Liaise with banks on payment and receipts matters.
• Any ad-hoc duties as assigned.

Requirements:

• Degree/ Diploma in Human Resource Management, Business or equivalent
• At least 1 years of HR experience
• Good knowledge of Employment Act and HR practices
• Immediate position
• Bilingual in English & Mandarin (in order to manage documentation in Chinese and communicate with HQ staff from China)

有兴趣者可以填上申请表 Fill up the application form：https://masteraccount.typeform.com/to/m2SYkr2w

并把简历发到 You may send the resume to：[email protected]

关于我们 About us：https://www.dolarshop.com/cn/aboutus.php

Job Description:

We are seeking an experienced and proactive Senior HR Executive / Assistant HR Manager to join our dynamic HR team. The successful candidate will lead and manage all HR functions to ensure the efficient and effective implementation of HR strategies and policies. This role will require strong leadership skills, a deep understanding of Singapore Labour Laws, and the ability to align HR practices with organizational goals.

Key Responsibilities:

1. Recruitment & Talent Acquisition:Oversee the full recruitment cycle, including sourcing, screening, interviewing, and selecting candidates for various positions across the organization.
   Develop and implement effective recruitment strategies to attract top talent and meet organizational staffing needs.
   Coordinate with department heads to understand hiring requirements and create job descriptions.
   
2. Compensation & Benefits:Manage employee compensation and benefits programs, including salary benchmarking, incentive schemes, and benefits administration.
   Ensure that compensation structures are competitive and aligned with industry standards.
   Provide guidance on payroll administration and benefits-related queries.
   
3. Employee Relations:Act as the primary point of contact for employee inquiries and concerns regarding workplace issues, performance, or grievances.
   Foster a positive and supportive work environment, ensuring open communication between management and staff.
   Resolve employee disputes, complaints, or conflicts in a fair and timely manner.
   
4. Performance Management:Oversee the performance management system, ensuring that performance reviews are conducted in a consistent, fair, and transparent manner.
   Provide guidance to managers on setting performance objectives, conducting appraisals, and addressing performance issues.
   Implement employee development plans and initiatives to support continuous growth and improvement.
   
5. HR Policy Development & Compliance:Develop, review, and update HR policies and procedures to ensure alignment with Singapore Labour Laws and industry best practices.
   Ensure that HR policies and practices comply with local regulatory requirements and promote a healthy and compliant work environment.
   Stay updated on changes in labour laws and regulations to ensure the company remains compliant.
   
6. HR Administration & Reporting:Manage HR documentation and employee records to ensure accuracy and compliance with data protection laws.
   Prepare regular HR reports on key metrics such as turnover, recruitment, employee engagement, and performance.
   Assist with HR audits and ensure all necessary records are maintained for compliance purposes.
   
7. Training & Development:Identify training needs across the organization and support the design and delivery of training programs.
   Promote employee engagement initiatives to enhance organizational culture and employee satisfaction.

Key Requirements:

• Educational Qualifications:Bachelor’s degree in Human Resources, Business Administration, or related field.
  HR certification (e.g., SHRM-CP, PHR, or equivalent) is a plus.
  
• Experience:Minimum 5 years of experience in HR, with a solid background in recruitment, compensation & benefits, performance management, and employee relations.
  Experience working in a fast-paced environment and managing HR functions in a mid-to-large-sized company.
  Strong knowledge of Singapore Labour Laws and HR compliance requirements.
  
• Skills & Competencies:Excellent communication and interpersonal skills.
  Strong problem-solving and conflict resolution abilities.
  High level of attention to detail and organizational skills.
  Proficient in HR software and Microsoft Office Suite (Excel, PowerPoint, Word).
  Ability to work independently and as part of a team, with a hands-on approach.
  Strong leadership skills with the ability to influence and build relationships at all levels.
  
• Personal Attributes:Proactive, with a strong sense of ownership and responsibility.
  Discretion and professionalism in handling sensitive information.
  Adaptability and a positive attitude towards change.
  

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a highly organized and detail-oriented HR Manager to join our fast growing team. The HR Manager will play a critical role in supporting our growth by overseeing and refining all aspects of human resources. This includes recruiting top talent, enhancing employee engagement, developing training programs, and ensuring alignment with our culture and values. You’ll be a strategic partner to leadership, driving initiatives that foster a high-performance, adaptable, and inclusive work environment.

You will also be responsible for:

• Talent Acquisition and Retention:
  Develop and execute effective recruitment strategies to attract top talent aligned with our brand and culture.
  Manage the hiring process end-to-end, including job postings, candidate sourcing, interviewing, and onboarding.
  Implement retention strategies and conduct regular reviews to understand and act on employee feedback.
• Performance Management:
  Implement performance evaluation systems that align with company goals and encourage continuous development.
  Support managers with performance reviews, feedback, and goal-setting processes.
  Identify high-potential employees and develop pathways for their growth within the company.
• Learning and Development:
  Design and coordinate training programs to equip staff with skills to excel in a fast-paced environment.
  Facilitate leadership development initiatives to prepare employees for greater responsibilities.
  Foster a culture of continuous learning and development across the company.
• Compensation and Benefits:
  Manage and review compensation and benefits plans to ensure competitiveness and alignment with industry standards.
  Work with finance and leadership to develop and refine incentive programs that motivate and reward performance.
  Administer employee benefits and respond to any inquiries related to compensation and benefits.
• Employee Engagement and Culture:
  Drive initiatives that foster a positive, inclusive, and engaged workplace aligned with our company values.
  Plan and organize team-building activities, wellness programs, and company-wide events.
  Regularly assess company culture and provide recommendations for improvement.
• Compliance and Policies:
  Ensure all HR activities comply with local employment laws and regulations.
  Develop, implement, and update HR policies, procedures, and practices.
  Maintain and ensure confidentiality of employee records and data in accordance with data protection policies.
• HR Metrics and Reporting:
  Track and analyze HR metrics (e.g., turnover rates, time-to-hire, and employee satisfaction) to make data-driven decisions.
  Present insights and recommendations to leadership to help shape people strategies.

We would want to speak with you if you are / have –

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2+ years of HR experience, with a strong background in talent acquisition, employee engagement, and performance management.
• Proven ability to manage HR processes in a fast-paced, growing company.
• Strong understanding of employment laws and regulations.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work independently and handle multiple priorities effectively.
• Experience in startups is a plus.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

1. Responsible for manpower planning and the entire recruitment program including employee retention, turnover and career fairs.

2. Deals with Hospitalization & Surgical and Workmen's Compensation Insurance.

3. Oversees employee attendance and working schedule, duty roster and control of the scheduled work shifts, approval for leaves.

4. Oversees work pass applications, renewal and cancellation.

5. Manages the HR program (e-leave/e-attendance/staff housing Inspex) and liaise with system vendors on maintenance and servicing.

6. Oversees on-boarding process for all new hires, off-boarding for termination /resignation cases including exit clearance.

7. Prepares HR monthly report & process statutory board surveys.

8. Assists in industrial relations issues.

Education & Work Experience

1. Diploma /Degree in HRM

2. At least 3 years of experience in a similar appointment/ capacity within hospitality industry.

3. A team-player who is hands-on, proactive and results-oriented with excellent interpersonal and presentation skills.

4. Good knowledge of Singapore Labour Laws and regulations

Job Responsibilities

1. Responsible for all aspects of HR management including recruitment, succession planning, performance appraisals, benefits and compensation, discipline and coaching, and grievance management

2. Review HR policies, staff welfare programs and HR e-system (database) to attain & align with business goals

3. Liaise with Heads of Department to understand their manpower requirements and get their buy-in on the overall HR strategy

4. Promote and launch HR initiatives to enhance employee engagement

5. Keep up-to-date with MOM guidelines, Employment Acts and Government support grant / training programs

6. Oversee employee engagement survey to ensure result is collated and interpreted appropriately prior to establish a work-plan to improve employee engagement

7. Collate market research on salary & benefit data for benchmarking and deal with all the mandatory surveys on manpower, wage & training

8. Assist in industrial relations issues

9. Deal with medical insurance and other HR related contracts’ revision and renewal

10. Performs ad hoc HR tasks as and when assigned by the management

Education & Work Experience

1. Degree in HRM

2. Good leadership and communication skills

3. Sound knowledge of Singapore Labour Laws and regulations

4. Able to motivate, influence and build rapport at all levels

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

We are looking for a motivated and detail-oriented Senior Executive - HR (People Experience) to support our initiatives in enhancing organisational culture, employee experience and well-being, talent management and learning. This role is essential in supporting the implementation of programmes that foster a positive work environment, promote employee and talent retention and ensure the well-being of our employees.

Key Responsibilities

Organisation Culture:

• Assist in developing and implementing strategies to cultivate a positive and inclusive organisational culture.
• Monitor and track the progress of existing initiatives. Assist in evaluating existing initiatives for effectiveness and relevance.
• Support initiatives that promote diversity, equity, and inclusion within the workplace.
• Assist in conducting regular assessments of organisational culture (pulse surveys, focus group discussions, employee engagement surveys) and work with stakeholders to recommend improvements.

Employee Experience & Well-being:

• Contribute to the framework, design and delivery of employee wellness programmes that promote holistic well-being (physical, mental, emotional, environmental etc).
• Help identify touch points in the employee journey to understand stakeholder pain points and review areas for improvement. Work with Organisation Excellence on relevant processes.
• Research industry best practices and propose recommendations for employee experience and wellness programmes. Support the implementation of programmes and initiatives.
• Monitor and track the progress of existing initiatives. Assist in evaluating existing initiatives for effectiveness and relevance.
• Assist in the management of HR suggestions as part of our Staff Suggestion Scheme.
• Assist in the development of employee communications, for example, Eat with Your Family Day, Family Day etc.
• Support employee orientation and induction for managers.

HR Policies:

• Assist in reviewing HR policies, operating manuals and staff handbook to ensure compliance with regulatory guidelines.
• Assist in drafting HR policies and playbooks for all employees.

Talent Management:

• Support the design and implementation of talent management programmes, including succession planning, career development, and leadership development.
• Collaborate with department heads to identify and work on development plans to nurture high-potential employees.
• Assist in implementing strategies and work with People Managers, HR Business Partners and Rewards & Analytics teams to attract, retain, and develop top talent.

Other Duties:

• Cross-learning and coverage of duties within the Talent & Organisation Development team, e.g., assisting in the curation and delivery of learning and development programmes to enhance employee skills and competencies.
• Monitor and evaluate the effectiveness of training programmes and make necessary adjustments.
• Assist with HR projects from time to time.
• Assist with the logistics, coordination and planning of HR projects and workshops as required.
• Participate in organisation-wide activities such as internal committees e.g. Staff Appreciation Night.

• Bachelor's degree in Organisational Development, Human Resources, Business Administration, or a related field.
• 3 - 5 years' experience in Organisational Development, or HR Business Partnering or HR Generalist role with a good understanding of working with employees.

• Strong communication, organisational, and interpersonal skills.
• Enjoy writing and write well.
• Ability to work collaboratively with cross-functional teams.

Position Overview:

We are seeking a dynamic and experienced Regional HR Project Manager, APAC to manage our training and development initiatives across the Asia-Pacific region. This role will be responsible for designing, implementing, and overseeing various training programs, including leadership and technical training, internship programs, and mentoring initiatives. The ideal candidate will have a strong background in talent development, excellent communication skills, and the ability to work collaboratively with various stakeholders.

Key Responsibilities:

Promoting Training:

• Assist with Global L&D organizational development program implementations and deliveries - promotion of programmes and learning campaigns.
• Provide support for implementation of plans and strategies on succession planning, talent development, leadership training etc.
• Partner with regional senior management to select and localize learning and development programs that are scalable to the needs of the region in alignment with global and regional business needs
• In partnership with regional leadership and key stakeholders, support Fugro’s strategic objectives by fostering a learning culture
• Communicate regional business and employee needs with the global team and ensure that learning strategy, initiatives and priorities are in alignment.
• Ensure an equitable and inclusive approach to L&D activity across APAC
• Promote regional learning offerings and drive adoption and impact by regularly communicating and marketing available learning opportunities to the business and employees.
• Identify and recommend regional Learning solutions to enhance performance such as role clarification, process standardization, etc.

APAC Training Matrix:

• Collaborate with Service Lines and Functions to identify and define the competencies and skills required for the training matrix.
• Develop and implement a comprehensive training matrix that includes both leadership and technical training components.
• Work closely with the business to ensure employee technical competence is measured, monitored and compliant with industry standards and business expectations.

APAC ILT Participants:

• Lead recruitment drives for Instructor-Led Training (ILT) programs.
• Maintain close communication with ILT participants to monitor their progress.
• Provide career development support and follow-up upon participants’ graduation from the program.

APAC UGro Participants:

• Identify suitable personnel for the UGro program.
• Track attendance and motivation levels of UGro participants.
• Conduct regular check-ins to assess progress and identify potential for growth.
• Support career development and follow-up post-graduation.

Internship Program:

• Develop a structured internship program for technical personnel.
• Liaise with educational institutions to recruit potential interns.
• Monitor interns’ progress and provide regular feedback.
• Identify high-potential interns for potential hiring opportunities.

Mentoring Program:

• Design and implement a structured mentorship program.
• Facilitate regular check-ins between mentors and mentees to ensure progress and address any challenges.

Recruitment Support:

• Assist the Talent Acquisition (TA) group in organizing and participating in recruitment drives at career fairs and campuses (e.g., ITE, Polytechnic, University).

Team Building:

• Utilize Management Drive as a tool to facilitate team-building activities and enhance team cohesion.

Employee Success Stories:

• Develop and share success stories of employees who have participated in UGro and ILT programs to inspire and motivate others.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience in training and development, preferably in a regional or global role.
• Strong understanding of talent development and competency frameworks.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with diverse teams and stakeholders.
• Strong organizational and project management skills.

Attention to Detail:

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 2 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our S$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

We are looking for a Human Resource Manager that is excited about the below Mission and Outcomes over the next 6-12 months.

Mission:

The HR Manager will play a fundamental  role in shaping a positive and inclusive workplace culture, supporting the Head of HR in delivering initiatives that enhance employee engagement, retention and development. The HR manager is also responsible for delivering seamless HR operations across all  regions with a focus on office management, employee data compliance, payroll, staff training, coordinating and reviewing engagement surveys and benefits programs. 

Outcomes: 

1. Ensure 100% accurate and timely payroll processing, In collaboration with the Finance department, across all regions and resolving any payroll-related discrepancies 

2. Maintain accuracy with zero to two data errors each month by managing and maintaining employee data, ensuring all employee contracts, benefits, and personal data are up-to-date on a weekly basis, accurate and securely stored in the regional HRIS and the HR masterlist

3. Achieve 90% office capacity in our 3 Singapore offices from Monday to Friday and create a welcoming work environment ,including stocking pantry supplies, managing the biometric system for employee access and working with vendors for cleaning, aircon servicing, and other office needs  and to resolve other office related issues promptly

4. Ensure compliance with Singapore employment laws, including the Employment Act, CPF regulations, and statutory leave entitlements. Provide guidance to staff on employment-related matters to ensure all HR practices align with current labour laws

5. Input into and lead the delivery of HR projects and initiatives, aiming for a smooth onboarding experience without  major issues for  Singapore- based employees. Collect employee engagement data from at least 40% of staff and present insights to management by the 5th of each month. Support the development and execution of employee engagement programs, ensuring alignment and consistency in  collaboration with the regional HR teams

6. Lead campus recruitment efforts,. by building relationships with at least 3 educational institutions in Singapore, participating in at least 2 career fairs each year and maintaining a pipeline of top candidates while managing Singapore-based recruitment and collaborating with hiring managers to fill roles efficiently. Onboard and train our Singapore- based HR interns by guiding them to work productively with minimal errors and to independently take on recruitment efforts

To do this, you will have a minimum of 7 years experience as a HR Manager with a proven track record in managing HR functions, including recruitment, onboarding, and employee engagement. Experience in leading HR projects and initiatives and you will be located in Singapore

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations with kindness build empathy, trust and great working relationships. 

Empathy: Empathy allows us to understand the perspectives and emotions of others, creating a supportive and inclusive environment. It helps build strong relationships with colleagues, interns, and candidates by genuinely listening and responding to their needs. Empathy fosters a sense of belonging, making it easier to support others during challenging times and ensuring a positive candidate and employee experience

Autonomy: Being autonomous means taking initiative and managing responsibilities with minimal supervision. In our fast-paced environment, it’s essential for team members to be self-driven, capable of problem-solving, and confident in making decisions. Autonomy allows for greater efficiency in projects, enabling individuals to tackle tasks head-on and adapt to changing needs without waiting for guidance

Attention to Detail: Precision is key in our work, especially when it comes to managing recruitment, data, and processes. A strong attention to detail ensures accuracy in every task, from handling candidate information to communicating with stakeholders. It helps prevent errors, maintain consistency, and uphold high standards in all aspects of the role, from sourcing top talent to providing a smooth onboarding experience

About the interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability.

Whether the interviews are held over video call or in person will depend on your location and the role. 

Introductory call

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Project or case study or technical test

• If it’s a project, you’ll have 1 week to complete a short assignment related to what you’ll actually be required to do in your first month on the job. You’ll then present some slides/ designs/ a doc/ an excel model/ some code to a few members of the team, followed by Q&A

• If it’s a case study, there’s nothing to prepare.  You’ll have a ~45-60 minute chat with the Hiring Manager, where he or she will give you some real-life challenges that this role faces, and will ask for your approach to solving them
• If it’s a technical test, it is usually a 30-50 minute online assessment that will be conducted in real-time, while a member of staff is dialled into the call

Career deep dive 

• A ~60 minute chat with the Hiring Manager
• We’ll discuss your last couple of roles to understand your experience in more detail
• In addition, we’ll be trying to gauge your where your strengths lie

Behavioural fit assessment

• A ~60 minute chat, usually with a member of HR or the leadership team
• We’ll dive into some recent work situations to understand how you think and work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

Our Story

At TDConnex, we are more than just a consumer electronics manufacturer; we are a team of innovators, creators, and problem-solvers dedicated to enhancing everyday life through cutting-edge technology. Our journey began with a simple yet powerful idea: to connect people with the future through innovative electronic solutions. Over the years, we have grown from a small startup into a leading global player, all while staying true to our core values of quality, integrity, and customer-centricity. Our story is one of relentless pursuit of excellence, where every product we create is a testament to our commitment to making a difference in the world.

What We Do

TDConnex specializes in designing, manufacturing, and distributing a wide range of consumer electronics that cater to the evolving needs of modern consumers. From smart home devices to wearable technology and beyond, our products are engineered to deliver convenience, efficiency, and style. We leverage the latest advancements in technology to create solutions that not only meet but exceed the expectations of our customers. Whether it’s through innovative features, sleek designs, or intuitive interfaces, our products are built to enhance the way people live, work, and play.

What We Are Looking For

The Regional HR Senior Manager / Director will play a key strategic role in aligning our human resource strategy with the overall business goals. The role requires a strong background in HR leadership, experience in operational HR management, and the ability to work in a fast-paced, regional environment. As the HR leader, you will partner with senior leadership to drive all aspects of human resources including talent acquisition, employee development, labor relations, and compliance with regional and local regulations.

Key Responsibilities

• Lead and develop regional HR strategies that align with the company’s business objectives, particularly focusing on expanding operations in the Asia Pacific region
• Oversee talent acquisition and management, ensuring we attract, retain, and develop top talent across multiple regions.
• Ensure compliance with labor laws and regulations in all operating regions, particularly Singapore, China, India, and future APAC markets.
• Partner with senior leadership to develop a strong organizational culture that promotes collaboration, innovation, and operational excellence
• Act as a trusted advisor to the Group CEO on all human resource matters, providing insights and recommendations for continuous improvement.
• Drive performance management, employee engagement, and retention initiatives
• Design and implement leadership development and succession planning strategies to ensure the future readiness of talent.
• Support expansion efforts, managing HR integration for new sites and regions as the company grows.
• Develop and manage regional HR policies and ensure alignment with local practices in each region.
• Provide oversight of compensation and benefits programs to ensure they are competitive and aligned with the Group's standards.
• Lead diversity and inclusion efforts, welcoming employees from all nationalities, and promoting an equitable work environment.

Requirements

Education

Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field. Professional HR certifications are preferred.

Experience

8 to 10+ years of progressive HR leadership experience, with at least 3 to 5 years in a regional role in the manufacturing industry.

Proven experience in both strategic HR leadership and hands-on operational HR functions.

Strong understanding of regional HR practices, with experience in Singapore, China and India being highly beneficial.

Skills

Excellent communication and interpersonal skills, with the ability to work effectively with senior leadership and diverse teams across multiple regions.

If you are passionate about finance, have a strong background in financial management, and are eager to contribute to a dynamic and growing organization, we would love to hear from you.

Language

Fluent in English; proficiency in other language is an advantage.

Location & Travel

This role is based at the company's headquarter in Singapore and requires occasional travel (approximately 50% per month) to our manufacturing plants in India and China.

If you’re passionate about driving HR strategies that foster growth, innovation, and an inclusive culture across regions, we’d love to hear from you.

Job Summary

The HR Operations Support Specialist is responsible for providing HR consulting to the business. He/She liaises with line managers to understand critical requirements project future skills demand and collaborates with hiring managers to prioritize requirements. He/She supports the business leaders to assimilatie new hires into the organisation effectively. He/She guides learning managers to focus on learning programmes to bridge staff capability gaps and build new skills. He/She supports the business in the identification and management of high-potential talent, and the implementation of succession plans. He/She advises on non-monetary benefits options to compensation manager to align it with workforce needs. He/She manages employee issues and supports line managers in exit and retirement processes.
As the main point of contact between HR and the business, he/she is an excellent communicator who aligns interests among various stakeholders to promote a cooperative and collaborative work environment. He/She adopts a service excellence mindset and is passionate about addressing organisational and employees' needs and issues.

Job Responsibilities

Plan HR and workforce strategy and organisation development

• Assist to develop plan to deploy organisation's workforce to maximise productivity in pursuit of organisational vision, mission, strategy and plans in consultation with stakeholders
• Collaborate with line managers to project future skills demand and supply
• Advise line managers on resource planning options
• Facilitate the redesign of the organisation structure to deliver its vision, mission, strategy and plans in an effective and efficient manner
• Liaise with employees to evaluate effectiveness of organisation development and change interventions
• Support senior management to review organisation development and change interventions

Attract talent
• Recommend sourcing channels to source the right candidates in line with business needs
• Prioritize critical open positions to be filled in consultation with line managers
• Guide hiring managers in selection of candidates with right competencies, experience and culture fit through effective screening and assessment processes
• Advise hiring managers on the principles of fair and unbiased employment selection practices
• Provide advice to business leaders and managers to position the organisation as an employer of choice to secure candidates
• Secure involvement of business leaders in the onboarding processes to assimilate new hires effectively
• Guide onboarding managers to enhance effectiveness of orientation, induction and assimilation programmes

Develop talent
• Define learning and development needs based on business and staff capability needs
• Guide employees to refer to career development policy, framework and programmes for career progression in the organisation
• Guide line managers in their understanding and usage of performance management policy, framework and processes
• Guide line managers to cascade key performance indicators and performance goals to employees aligned to business requirements
• Support talent review sessions with line managers to identify and manage high-performing individuals for mission-critical roles within the organisation
• Guide senior management to implement succession plans to identify and groom individuals to take over leadership roles within the organisation

Engage talent
• Guide line managers in usage of compensation strategies and programmes to attract, motivate and retain workforce
• Review needs of the workforce to recommend non-monetary benefits options to the Compensation and Benefits manager
• Provide support to senior management in rolling-out employee engagement activities to motivate employees to deliver superior performance in fulfilling organisational requirements
• Manage labour relations to achieve work harmony and progress towards organisational goals

Job Requirements

- Diploma or Degree in HR

- At least 5 years of HR experience

- Able to commute to work daily

- Work location at Loyang Crescent

- Proficiency in basic MS Office Applications / Microsoft Power Platform Applications

- Candidates with Aviation industry exeprience is a plus.

Job Descriptions

As our Manager in Talent Success and Business Development, your responsibilities are to provide end-to-end support, from client acquisition to closing requested projects, including all HR management tasks, covering outsourcing, temporary staffing, and part-time employment

# Talent Success & Business Develpoment

• Support in data mining, getting leads, identifying opportunities and recommending services to meet client’s needs
• Generate and develop new clients by making cold calls/and generating leads independently (F2F visit or phone), professional networking
• Own the sales cycle from lead generation to closure
• Identifying key decision makers and leverage opportunities to promote and cross sell our services
• Negotiate agreement terms with clients to fulfil company’s objectives and sales goals
• Sharing of market insights and tabulate monthly sales report with the team
• Work in conjunction with other Talent Consultants and Training Team
• Able to support sales presentations and build good relationships with Clients and Talents
• Support event planning, meeting strict deadlines and budget demands
• Support collaborations and partnerships with schools, external vendors, suppliers etc.

Job Requirements

We are looking for highly motivated, self-driven and creative individuals and team players with an entrepreneurial mindset.

Keeping abreast of marketing trends, new technologies, emerging digital tools and platforms, and share insights with the rest of the team.

• Diploma in Sales, Marketing or equivalent
• CEI Licensed preferred
• Knowledge & experience of the retail and retail industry
• Strategic and Analytical Thinker, Team Player
• Result oriented and Sales driven with the ability to cope with challenges
• Strong interpersonal skills
• Able to work independently and collectively as a team

Working Hours

• 5 days work week
• Mon - Fri: 9am - 6pm

Job Description:

• Oversee the full spectrum of human resource functions.
• Manage the recruitment process for all levels of the organization, ensuring a seamless and efficient hiring process. Develop innovative talent acquisition strategies to attract and retain top-tier talent.
• Manage compensation and benefits programs, including salary benchmarking, benefits administration, and payroll processing. Ensure competitive and equitable compensation practices.
• Ensure compliance with Work Injury Compensation Act (WICA) policies and procedures, Ministry of Manpower (MOM) labor laws, and Inland Revenue Authority of Singapore (IRAS) tax regulations.
• Address employee relations matters, including grievances, disciplinary actions, and conflict resolution. Foster a positive work culture through employee engagement initiatives.
• Manage office services and IT coordination.
• Any other ad-hoc duties assigned by management.

Job Requirements:

• Diploma/ Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 5 years in an HR generalist/ manage role.
• Experience working in the building developer/ construction industry.
• Prior experience with InfoTech is advantageous.

Job Description:

• HR Generalist: prepare and submit payroll, CPF, Income tax (IR8A, IR21), etc
• Maintain HR database and any administrative works
• Support the recruitment needs
• Update the Leave calculation, recording, and other reports.
• Manage external vendor: IT service and support office needs
• Manage Employee insurance (renewal)
• Other ad-hoc tasks assigned by management

Requirement:

• At least 3 years of working experience
• Solid knowledge of Excel
• Strong communication skills.
• Able to communicate with various stakeholders
• Strong understanding of the Employment Act

Key Responsibilities:

1. Team Leadership and Management: Manage a team of recruiters, providing guidance, training, and support to maximize performance.
   Set and monitor performance goals (KPIs) for the recruitment team, ensuring productivity targets are met.
   Foster a positive team environment that encourages collaboration and professional growth.
   
2. Client Relationship Management: Serve as the main point of contact for clients, understanding their recruitment needs and providing tailored talent acquisition solutions.
   Build and maintain strong relationships with clients to ensure ongoing business and identify new opportunities for services.
   Conduct regular meetings with clients to review hiring progress and receive feedback on recruitment performance.
   
3. Full-Cycle Recruitment Management: Oversee and manage the full recruitment lifecycle for client positions, from sourcing and screening to interviews, offer management, and onboarding.
   Ensure recruiters are utilizing effective sourcing strategies, including job boards, social media, and networking, to identify top talent for client needs.
   Maintain a strong talent pool for quick turnaround in candidate placement, particularly for high-demand or difficult-to-fill roles.
   
4. Business Development and Client Acquisition:Identify opportunities to expand services with existing clients and attract new business through networking, marketing, and industry events.
   Collaborate with the sales team to develop and pitch recruitment services to potential clients.
   Ensure that the agency's recruitment solutions are competitive and aligned with market trends to meet client needs.
   
5. Strategic Recruitment Planning:Develop and implement recruitment strategies that align with client goals, focusing on efficiency, quality of hires, and client satisfaction.
   Analyze recruitment metrics (e.g., time-to-fill, cost-per-hire) to assess and improve recruitment processes and team performance.
   Stay informed about trends in the labor market and industry developments to provide clients with informed advice on talent acquisition.
   
6. Recruitment Operations and Compliance:Ensure all recruitment processes comply with local labor laws, client requirements, and the agency's internal policies.
   Maintain accurate records of recruitment activities and candidate placements, ensuring full transparency for clients.
   Oversee the use of applicant tracking systems (ATS) to manage candidate pipelines and streamline recruitment operations.
   
7. Training and Development:Provide ongoing training and support to the recruitment team to enhance their skills in sourcing, interviewing, and client management.
   Implement best practices in recruitment to ensure the team is up-to-date with the latest hiring tools, techniques, and technologies.
   
8. Vendor and Resource Management:Negotiate with and manage relationships with external vendors (e.g., job boards, recruitment software providers) to ensure effective resource utilization.
   Manage the recruitment budget for each client project to ensure cost-effective talent acquisition solutions.
   

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum of 5 years of experience in recruitment, with at least 3 years in a managerial role within a recruitment agency.
• Strong understanding of recruitment processes, tools, and industry trends.
• Excellent communication and client relationship management skills.
• Ability to manage multiple recruitment projects simultaneously and prioritize tasks based on urgency.
• Proven track record of meeting recruitment targets and delivering quality results to clients.

Candidates who are interested in this role may send in your updated resume by clicking on the 'APPLY' button below.

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Be part of a dynamic Chemical manufacturing company
• Attractive Benefits

Job Description

Main Responsibilities:

• Accountable for budget and policy recommendations
• Direct a variety of human resources related programs to ensure that the organization’s current and future human resource requirements are met and that employees are recruited, managed, organized, trained, evaluated, and rewarded in accordance with organization’s human resource strategy.
• These programs may include recruitment, training and development, compensation/remuneration, benefits, performance evaluation, organizational development, relocation, equal employment/affirmative action, health, safety and employee wellness, payroll, employee communications and employment/industrial/labour relations.

Key Activities:

• Liaise with functional or operational area managers to develop and implement local human resource strategies that are appropriate for their business needs, but consistent with the organization’s overall human resource strategy.
• Evaluate the organization’s future workforce needs in order to recommend changes to the organization’s human resource programs to meet these needs.
• Lead, direct, evaluate and develop a team of human resource professionals to ensure that the organization’s human resource strategy is implemented effectively and within established budgets and that the organization complies with all relevant regulations, laws and employment standards.
• Experience in recruitment management. In addition to the day-to-day managerial function, the role will incorporate strategic and policy development aspects that will have medium term consequences on the operation of the function and perhaps impact elements of organization performance.
• Establish and maintain the human resource planning, control and reporting activities.
• Responsible for the activities related to the process of payroll, aiming at guaranteeing the correct payment of employee within company parameters and according to current legislation.

Requirements:

• Minimum 7 years of HR related experience (experience in Manufacturing industry is an added advantage)
• Relevant University Degree
• Good interpersonal and communications skills

COMPANY DESCRIPTION

With a capacity of around 400 beds, Peacehaven Nursing Home provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

The Home has 14 separate Resident Living Areas (RLAs), each designed as an individual home-like environment. Hope RLA is specially designed to meet the needs of relatively independent residents with dementia.

Peacehaven Nursing Home has also been awarded the bizSAFE level 3 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

About the job

We are seeking an experienced and dynamic Human Resource Manager (HRM) at Peacehaven nursing home. The HRM is a strategic leader responsible for shaping the organization's future by managing human capital effectively. This role requires a dynamic individual who can promote digital transformation, enhance employee experiences, and ensure compliance with regulatory requirements.

Key responsibilities

Strategic Leadership

• Collaborate with the executive team to develop and execute HR strategies aligned with Peacehaven's mission and vision.

• Foster a culture of innovation, agility, and continuous improvement.

• Anticipate future workforce needs and address talent gaps

Digital Transformation

• Promote the adoption of digital tools and technologies within HR processes.

• Utilize data analytics for informed decision-making

• Align HRIS strategy that seamlessly interface with MOH/AIC controlled systems

Talent Acquisition and Development

• Oversee recruitment efforts for nurses, caregivers, administrative staff, and other healthcare professionals.

• Design robust onboarding programs.

• Create career development pathways and succession plans.

Employee Relations and Engagement

• Foster positive work relationships through open communication and trust.

• Address employee concerns and conflicts promptly.

• Execute engagement initiatives.

Performance Management

• Align performance metrics with organisation's strategic goals and objectives and conduct regular evaluations.

• Provide constructive feedback and implement improvement plans.

Compliance and Legal Requirements

• Stay informed about HSCA regulations specific to nursing homes in Singapore.

• Ensure compliance with labor laws and industry best practices.

Personnel Administration

• Manage employee life cycles, including onboarding, offboarding, and contract renewals.

• Maintain accurate records and facilitate communication.

• Degree in Human Resource Management, Business Studies/ Administration/ Management or equivalent
• Candidate must possess at least 5 - 10 years of similar working experience in a mid to large-size organization with a fast-paced environment
• Strong leadership skills
• Good interpersonal, analytical, and problem-solving skills
• Able to handle pressure and handle multiple tasks
• Team player who has initiative, strong multi-tasking ability; flexibility and adaptability to a fast-paced and rapidly changing environment
• Good writing skills and interpersonal skills, meticulous and resourceful
• Proficient in Microsoft Office, especially in Excel (intermediate/Advance level)
• Able to commence work within short notice will have added advantage
• IHRP Certification Preferred

Competencies

• Organisation
• Communication
• Service Delivery
• Adaptability
• Interpersonal
• Multi-Task

Work Hours

8.30am to 5.45pm, 5 day work week

Work Location
Centre: Peacehaven Nursing Home
Address: 9 Upper Changi Road North, Singapore 507706

Summary:
The HR Assistant Manager, Shared Services, is responsible for providing comprehensive support across the full range of HR functions, including HRIS, HR reporting, compensation and benefits, employee engagement, performance management, and policy development. This role will play a key part in developing and implementing HR policies, ensuring compliance with employment legislation, and driving process improvements. The successful candidate must have experience in creating HR policies and be well-versed in HR operations, systems, and best practices.

Key Responsibilities:

• Lead the development, implementation, and updating of HR policies, ensuring alignment with legal requirements and company objectives.
• Provide support for all HR functions, including compensation and benefits, employee communications and engagement, performance management, learning and development, and welfare programs.
• Troubleshoot HRIS issues in SAP and coordinate with IT personnel to identify and resolve system problems, ensuring system integrity.
• Conduct system customizations, functional testing, and process improvements to enhance HRIS capabilities.
• Develop Standard Operating Procedures (SOPs) for HR processes and drive internal training and knowledge sharing across the HR team.
• Participate in HR projects, plan and prioritize workloads to ensure resources are allocated to key HR processes, and meet agreed service levels.
• Develop and maintain HR dashboards, metrics, and reports to monitor key performance indicators (KPIs) and workforce trends, providing insights to the leadership team.
• Safeguard employee data by ensuring compliance with data protection policies, maintaining the accuracy of employee records, and managing employee insurance and leave programs.
• Advise Business Units on HR matters, ensuring timely and accurate guidance on all HR processes and policies.
• Collaborate with management to introduce HRIS enhancements, process improvements, and redesign efforts to increase operational efficiency.
• Ensure compliance with all workplace safety, security, and health policies, including adherence to employment legislation and company regulations.
• Oversee ad hoc HR projects and initiatives, ensuring they are completed on time and within scope.

Requirements:

• Minimum Degree in Human Resource Management or equivalent.
• Minimum 5 years of experience in HR operations, with proven experience in developing and implementing HR policies.
• Strong working knowledge of SAP HR and HRIS systems.
• Analytical, detail-oriented, and highly proficient in handling numerical data and generating reports.
• Experience in process redesign, change management, and implementing process improvements.
• Strong understanding of HR best practices, employment-related legislation, and compliance requirements.
• Ability to multi-task, manage priorities, and work effectively in a fast-paced, dynamic environment.
• Excellent communication and problem-solving skills, with a proactive and solution-oriented mindset.

Are you an agile and immersive Employee Relations professional; supporting policy design, advisory and investigations?

Bring your captivating high energy to ensure fairness in the ecosystem, staying forefront with inclusive practices and initiating value-adding projects in a matrix organization!

Core Responsibilities

Employee Engagement & Relations:

• Case management of the employee relations cases that are escalated/ reported
• Advice and support managers and employees to build a great working environment
• Building the knowledge & database for employee relations (Eg, performance management, disciplinary practices) practices in APAC

Compliance:

• Interact closely with HR, Legal, and external parties to ensure that HR policies and processes are in compliance with laws
• Regularly assess and partners with the legal team to recommend changes to existing policies and draft and/or develop new policies based on legislative and regulatory developments, provide direction, notification and communication to employees and manager
• Lead subject area process and records. Collaborating with Global in rolling out regional policies
• Performs periodic audits to maintain compliance obligation are met and work with HR and Business team to implement the recommendation, action plans resulting from audits.
• Collaborate with Business Service Operations (BSO) / Payroll on completing outcome of cases

Other HR Tasks/Projects:

• Work closely with PPC Director on developing, implementing and evaluating various PPC programs, HR functions and activities (D&I, G3P)
• Work on Singapore Hub engagement related activities and projects
• Coach/ Advise Site leads across APAC on consistent employee relations management
• Ensures right capability & proficiencies of ER team
• Partner and provide support to People Partners of global functions having their teams in Singapore on ER agenda and employee cases

Play your part in our team succeeding!

This role is part of the ‘People Partnering team’ as part of the PPC organization.

People Partnering organization covers HR / People /Business partnering and also local operations that includes employee relations, benefits, policies and execution. The partnering organization is responsible for developing and deploying the people & culture agenda in line with the company strategic direction. The operations organization serves as a backbone to enable the partners and the business in providing relevant solutions on people processes respecting geographical and site nuances.

Key collaborators include the APAC Market group leadership team, APAC leaders, ELT people partners, Singapore Hub leadership team. Manager, Employee Relations as a position is critical to ensure consistency in flawless execution of people processes within APAC. As part of the partnering and operations team, it’s a significant role that supports consistent execution and understanding of employee relations in All APAC markets with a main focus on Singapore.

It’s a substantial role in building the right practices and fundamentals across APAC.

Do you have what it takes:

• 5-8 years of experience in a Site HR role (driving similar responsibilities as above)
• Understanding of APAC Market labour market (Priority focus on Singapore, Australia/ NZ)
• Strong communication skills both written & verbal
• Very strong collaborator management & collaborative influencing
• Experience in D&I work, Employee engagement, Organisational change will be a plus

What’s in it for you?

Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal today at: https://www.lego.com/en-sg/careers/job/regional-hr-manager-employee-relations-f6af235ed87510009f2cf39e00060000

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Support assigned Schools to ensure that the faculty administration and talent acquisition practices are aligned with the SMU's policies and practices.
• Provide advisory on policies and guidelines related to faculty life cycle matters such as appointment criteria, onboarding and offboarding, terms of appointment and benefits issues.
• Provide subject matter advise on local employment acts to ensure compliance with regulatory requirements.
• Coordinate and administer the formalization of all appointments, joint appointments and re-appointments.
• Coordinate and administer the relocation and onboarding processes for new faculty members.
• Maintain and perform recruitment data analysis to support recruitment insights shared with various stakeholders.
• Maintain proper housekeeping of hiring records and onboarding documentation.
• Managing and maintaining recruitment related SharePoint sites.

• Degree with at least 5 years of relevant experience in talent acquisition. Prior work experience in institutions of higher learning, particularly in managing faculty life-cycle would be advantageous.
• Resourceful in seeking solutions. Strong critical thinking skills in identifying effective solutions to resolve issues that may arise.
• Ability to influence, interact with and engage stakeholders at various levels.
• Good communication (written and spoken) skills. Familiar with Microsoft Office apps.

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.