Total 2,383 service centre manager job vacancies in Human Resources category in Singapore

Our client, a fast-growing IT solution provider in Singapore, offers comprehensive IT support services tailored to customer needs, delivering innovative technology and outsourcing solutions to meet evolving demands. They are seeking a client-focused Resource Service Delivery Manager to oversee Manpower Augmentation services. This role ensures efficient delivery of client’s Project manpower needs while upholding quality standards.

Key Responsibilities:

• Oversee the recruitment, selection, and onboarding of highly skilled talents in alignment with client requirements.
• Act as the project owner, providing reports on SLA performance, employee performance, project challenges, and potential improvement solutions.
• Ensure the seamless deployment of talents to support client projects while adhering to policies and regulations.
• Collaborate with in-house recruiters to optimize hiring strategies and meet manpower demands within deadlines.
• Lead end-to-end staff augmentation services, ensuring contracted SLA fulfilment, operational excellence, and efficient resource allocation.
• Serve as the primary point of contact for clients, ensuring their manpower needs and project goals are fully understood and achieved.
• Build and maintain strong client relationships through regular performance reviews and proactive issue resolution. Proactively identify and mitigate risks to maintain client satisfaction.
• Provide clients with regular updates and insights on talent performance and project progress.
• Build and maintain strategic relationships with internal stakeholders and customers.
• Lead and coordinate HR operations for deployed resources, including contracts, payroll, compliance, and grievance resolution.
• Develop and implement efficient processes to uphold high standards of service delivery.
• Monitor project timelines, resource allocation, and overall satisfaction to ensure client success.
• Provide monthly service performance reporting and ensure P&L accountability, including invoicing accuracy and collections.
• Manage and mentor a team of recruiters, resourcers, and HR operations staff, fostering a collaborative and high-performance culture.
• Set clear performance goals for the team, providing ongoing coaching and feedback.
• Guide junior on-site team leads to deliver services that meet or exceed expectations.
• Manage talent retention, deployment, and transitions as required.
• Champion professional development and training initiatives to enhance team capabilities.
• Track and analyse key performance metrics for deployed resources and team operations.
• Prepare and present detailed reports to internal stakeholders and clients on resource utilization, project outcomes, and areas for improvement.
• Provide monthly/quarterly reporting (covering both clients and employees) on service metrics, performance, and market trends.

Requirements:

• Bachelor's or Master's degree in IT or a related field, with over 10 years of experience in IT outsourcing and at least 3 years in direct team management.
• Familiarity with ITIL v4 (certification preferred) and PMP certification is highly desirable.
• Strong organizational and leadership abilities, with the capacity to manage diverse teams effectively.
• Proven experience working in a matrix environment and managing partnership relationships.
• Proactive and adaptable, with the ability to maintain a balanced perspective to achieve mutually beneficial solutions.
• A strong customer service orientation, focused on exceeding client expectations.

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

OVERVIEW & IMPACT:

Samsung Electronics Device Solutions is a global leader in Semiconductor Industry. Regional Headquarters in South East Asia - Samsung (Device Solutions) team in Singapore is seeking a talented & committed and versatile Human Resources professional to join the South East Asia (SEA) Human Resources team to support our employees in Singapore. This role will be responsible for the day to day HR operations of the R&D business entity based in Singapore.

This role primarily focused on providing the day-to-day HR services and deliverables in Singapore. Incumbent will serves as a trusted partner and advisor to both our employees & Management. Incument will work closely with HR peers and shared services team in the HR & Administrative domain.

This single contributor role reports to the HR Team lead and is responsible for HR & Administrative operational work including & not limited to Employee Engagement & Wellness, Learning & Development, Office and Facilities Management and other projects activities as required.

Job Description

Responsibilities:

• Perform comprehensive spectrum of HR functions that helps to improve overall Employee Experience in the Organization.
• Delivers effective HR services and conducive office environment by partnering with internal stakeholders
• Responsible for Employees Wellness & Engagement initiatives and activities, Company level Townhall events, Learning & Development, Office and Facilities Management.
• Manages Employee Communications and Employees relations matters
• Responsible for employee events e.g. Employee wellness programs, Company events.
• Responsible for Company Office Security & Health and Safety Management.
• Handle all other HR Project and Administrative matters and undertake tasks as assigned by management

QUALIFICATIONS & REQUIRED SKILLS:

Requirements:

• A diploma or degree in Business Administration, Human Resources management or equivalent.
• Minimum 7 years of relevant experience in HR Generalist with Office Administration or equivalent
• Good knowledge of Singapore employment law and HR best practices
• Strong HR operational skills with an eye for detail and comfortable to provide support in administrative duties, employee communications and organizing employees activities and events.
• Ability to work independently with high level of commitment and resilience and versatility
• Resourceful, organized with result-oriented mindset. Able to work in a fast-paced working environment.
• Experience with using the Workday system will an added advantage

Job Summary: We are seeking a highly skilled and experienced ServiceNow HR Service Delivery (HRSD) Expert to join our team. The ideal candidate will be responsible for implementing and optimizing the ServiceNow HRSD platform to enhance HR operations and improve employee experience. This role requires a deep understanding of HR processes, ServiceNow HRSD functionalities, and the ability to collaborate with cross-functional teams to drive business results.

Key Responsibilities:

· Implement and configure the ServiceNow HRSD platform to meet business requirements.

· Collaborate with HR and IT teams to identify and document business needs and translate them into technical requirements.

· Design and develop workflows, forms, and reports within the ServiceNow HRSD platform.

· Author, drive, and own the solution design for HRSD implementations, ensuring alignment with business objectives and best practices.

· Provide ongoing support and maintenance for the ServiceNow HRSD platform, including troubleshooting and resolving issues.

· Conduct training sessions and create documentation for end-users to ensure effective utilization of the platform.

· Stay up-to-date with the latest ServiceNow HRSD features and best practices to continuously improve the platform.

· Work closely with stakeholders to ensure alignment of HRSD initiatives with business objectives.

Qualifications:

· Bachelor's degree in Human Resources, Information Technology, or a related field.

· Minimum of 7+ years of experience working with ServiceNow HRSD.

· Strong understanding of HR processes and best practices.

· Proficiency in configuring and customizing the ServiceNow HRSD platform.

· Excellent problem-solving skills and attention to detail.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

Preferred Qualifications:

· ServiceNow HRSD certification.

· Experience with other ServiceNow modules such as ITSM, ITOM, or ITBM.

· Knowledge of scripting languages such as JavaScript

Job Summary: We are seeking a highly skilled and experienced ServiceNow HR Service Delivery (HRSD) Expert to join our team. The ideal candidate will be responsible for implementing and optimizing the ServiceNow HRSD platform to enhance HR operations and improve employee experience. This role requires a deep understanding of HR processes, ServiceNow HRSD functionalities, and the ability to collaborate with cross-functional teams to drive business results.

Key Responsibilities:

· Implement and configure the ServiceNow HRSD platform to meet business requirements.

· Collaborate with HR and IT teams to identify and document business needs and translate them into technical requirements.

· Design and develop workflows, forms, and reports within the ServiceNow HRSD platform.

· Author, drive, and own the solution design for HRSD implementations, ensuring alignment with business objectives and best practices.

· Provide ongoing support and maintenance for the ServiceNow HRSD platform, including troubleshooting and resolving issues.

· Conduct training sessions and create documentation for end-users to ensure effective utilization of the platform.

· Stay up-to-date with the latest ServiceNow HRSD features and best practices to continuously improve the platform.

· Work closely with stakeholders to ensure alignment of HRSD initiatives with business objectives.

Qualifications:

· Bachelor's degree in Human Resources, Information Technology, or a related field.

· Minimum of 7+ years of experience working with ServiceNow HRSD.

· Strong understanding of HR processes and best practices.

· Proficiency in configuring and customizing the ServiceNow HRSD platform.

· Excellent problem-solving skills and attention to detail.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

Preferred Qualifications:

· ServiceNow HRSD certification.

· Experience with other ServiceNow modules such as ITSM, ITOM, or ITBM.

· Knowledge of scripting languages such as JavaScript

Job Summary: We are seeking a highly skilled and experienced ServiceNow HR Service Delivery (HRSD) Expert to join our team. The ideal candidate will be responsible for implementing and optimizing the ServiceNow HRSD platform to enhance HR operations and improve employee experience. This role requires a deep understanding of HR processes, ServiceNow HRSD functionalities, and the ability to collaborate with cross-functional teams to drive business results.

Key Responsibilities:

· Implement and configure the ServiceNow HRSD platform to meet business requirements.

· Collaborate with HR and IT teams to identify and document business needs and translate them into technical requirements.

· Design and develop workflows, forms, and reports within the ServiceNow HRSD platform.

· Author, drive, and own the solution design for HRSD implementations, ensuring alignment with business objectives and best practices.

· Provide ongoing support and maintenance for the ServiceNow HRSD platform, including troubleshooting and resolving issues.

· Conduct training sessions and create documentation for end-users to ensure effective utilization of the platform.

· Stay up-to-date with the latest ServiceNow HRSD features and best practices to continuously improve the platform.

· Work closely with stakeholders to ensure alignment of HRSD initiatives with business objectives.

Qualifications:

· Bachelor's degree in Human Resources, Information Technology, or a related field.

· Minimum of 7+ years of experience working with ServiceNow HRSD.

· Strong understanding of HR processes and best practices.

· Proficiency in configuring and customizing the ServiceNow HRSD platform.

· Excellent problem-solving skills and attention to detail.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

Preferred Qualifications:

· ServiceNow HRSD certification.

· Experience with other ServiceNow modules such as ITSM, ITOM, or ITBM.

· Knowledge of scripting languages such as JavaScript

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

The Methodist Preschool Services Pte Ltd is seeking a dedicated and experienced HR Manager to join our Preschool Headquarters team. If you are passionate about early childhood education and looking for an opportunity to make a difference in a dynamic, growing preschool environment, this is an exciting opportunity to support a nurturing workplace while ensuring compliance, employee satisfaction, and efficient HR operations.

Job Description

The HR Manager will oversee and manage the human resources functions at the HQ and our preschools. The HR Manager will be responsible for shaping a positive work environment, managing employee relations, ensuring compliance with labor laws, and implementing best HR practices to support the growth and development of our staff.

Key Responsibilities:

-Recruitment & Onboarding: Lead the recruitment process for all preschool staff, ensuring compliance with licensing requirements and that hires align with our values of excellence in education and care.

-Employee Relations: Foster a positive work environment by managing employee relations, resolving conflicts, and promoting staff well-being.

-Performance Management: Implement and oversee performance reviews, set development goals, and guide staff toward continuous improvement.

-Training & Development: Coordinate staff training, including professional development opportunities, safety protocols, and ongoing education in early childhood practices.

-Compliance & Policy Management: Ensure all HR practices comply with regulations, as well as preschool-specific guidelines. Maintain employee handbooks and policies.

-Payroll & Benefits Administration: Oversee payroll processing, benefits management, and compensation programs to ensure accuracy and timeliness.

-Staff Support: Provide guidance and support to staff in managing work-related challenges and professional growth.

Qualifications:

-Education: Bachelor’s degree in Human Resources, Business Administration, Early Childhood Education, or related field.

-Experience: Minimum 3 years of experience in an HR management role, preferably in the education or childcare industry.

Skills:

-Strong understanding of employment laws, HR best practices, and preschool regulations.

-Excellent communication, interpersonal, and conflict-resolution skills.

-Experience with HR software and systems for payroll, benefits, and record-keeping.

-Strong organizational and multitasking abilities.

-Ability to foster a collaborative and positive work environment.

-Certifications: SHRM-CP, PHR, or similar certifications are a plus but not required.

What We Offer:

-Competitive salary and comprehensive benefits package.

-Health and dental benefits.

-21 days annual leave

-Professional development and continuing education support.

-A collaborative, supportive environment committed to both staff and student well-being.

How to Apply:

If you are ready to make a meaningful impact on our preschool’s operations and culture, please submit your resume and cover letter to [email protected] or [email protected].

Responsibilities:

· Oversee and manage payroll processing using HR software, ensuring timely and accurate salary disbursement and statutory compliance.

· Utilize HR software to track employee attendance, leaves, and overtime, ensuring proper record maintenance and policy adherence.

· Manage day-to-day HR operations, including employee onboarding, offboarding, and maintenance of personnel records.

· Ensure compliance with labour laws, employment regulations, and company policies, including payroll tax filings and statutory deductions.

· Drive recruitment strategies, screening, and onboarding processes to attract top talent aligned with business needs.

· Implement and manage performance appraisal systems and provide support in employee development initiatives.

· Address employee concerns, mediate conflicts, and foster a positive workplace environment.

· Identify training needs and coordinate programs to enhance employee skills and productivity.

· Generate and analyze HR metrics, such as payroll summaries, attendance reports, and attrition rates, to support decision-making.

· Continuously evaluate and optimize HR processes and systems for efficiency and alignment with organizational goals.

Requirements:

· Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field (HR certifications are a plus).

· Proven track record of working with Info-Tech, EasyPay and TimeSoft software is mandatory.

· Proficiency in HR software and MS Office Suite, especially Excel for reporting and analytics.

· Strong understanding of payroll processes, labour laws, and HR best practices.

· Excellent communication, problem-solving, and organizational skills with the ability to multitask in a dynamic environment.

Clarence Khoh

R1552376

• Manage and lead a small team of 4 members to deliver the following HR services for internal stakeholders.
• Employee Assistance
• HR Information Systems
• Training and Development
• Career Development
• Organization Development
• Human Resource Planning
• Performance Management
• Selection and Staffing
• Talent Management & Succession
• Organization/Job Design
• HR Business partnering by having a deep understanding of our business Culture (Vision/Mission/Values/Principles) and ensuring that HR strategies and processes align and support our business goals. Inculcating this culture to all the staff during onboarding and orientation.
• Work with line managers to provide advice, support and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies clarification and practices.
• Provide support to any other HR related project and duties as assigned.

About Company:
Our client is a family restaurant chain that started in Fukuoka in 1971, and now has a total of 220 locations throughout Japan, from Hokkaido all the way down to Okinawa. Our client is known for their extensive menu and reasonable prices and is loved by people of all ages in Japan. Their food ingredients are carefully selected with the highest in quality and safety standards in mind, aiming for customers to enjoy top-class meals. The Group's company is one of in-flight catering provider for Japan domestic flight.

Job Description:
- Recruitment: Posting and regularly updating job advertisements.
- Scheduling interviews and coordinating with store staff for recruitment decisions.
- Managing quotas for hiring foreign workers and conducting monthly quota checks.
- Onboarding: Issuing offer letters.
- Handling visa applications and work pass based on visa types.
- Pre-employment screening, ID verification, and document checks.
- Preparing and exchanging Letters of Appointment.
- Conducting onboarding sessions (e.g., explaining company rules, updating employee lists, and registering personal information).
- Offboarding: Updating the employee list.
- Managing required documentation with departing employees.
- Attendance Management: Administering the attendance management system.
- Screening store staff clock-in/clock-out data.
- Payroll Processing: Extracting necessary data from the attendance management system and sharing it with external payroll service providers.
- Verifying payroll results and entering transfer details into Internet Banking
- Other duties, but not limited to addressing employee inquiries about employment terms, handling administrative duties (e.g., managing office supplies).

Job Requirements:
- At least 15 years of HR working experience; prior experience in the F&B industry is highly preferred.
- Those with experience in the similar capacity is preferred.
- Meticulous and time management
- Good personality and team-work
- Those proficient in Japanese language is an added advantage, to communicate with Japanese stakeholders.

Compensation:
- Working hours: 08:30 - 17:15
- AWS and Year-End Performance Bonus
- Medical and hospitalization benefits

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

We are seeking an HR Manager for a leading Shipping MNC with a global trading presence. This role integrates responsibilities in Human Resources and Office Administration, including talent acquisition, employee development, compensation management, and HR policy implementation. The ideal candidate will bring a solid HR background, extensive experience in the shipping industry, and exceptional organizational and interpersonal skills to thrive in a fast-paced environment while ensuring operational excellence and compliance.

Responsibilities

• Talent Acquisition and Onboarding: Develop and implement effective recruitment strategies to attract top talent within the shipping industry, and oversee a seamless onboarding process to integrate new hires into the organization.
• Employee Development and Performance Management: Establish a structured performance review system, identify training needs to enhance employee skills and competencies, and collaborate with management on workforce planning and talent management strategies.
• Compensation, Benefits, and Payroll: Design and administer competitive compensation and benefits programs, ensuring payroll is processed accurately and in compliance with legal and regulatory requirements.
• HR Policies and Compliance: Create and enforce HR policies tailored to the shipping industry, ensuring alignment with industry benchmarks and adherence to legal standards.
• Office Operations and Environment: Maintain office premises, manage supplies, ensure a clean and safe working environment, and oversee administrative operations such as mail management and corporate travel arrangements.
• Administrative Policies and Support: Develop and implement efficient administrative policies and procedures while providing day-to-day support for administrative tasks to ensure smooth organizational operations.

Qualifications

• Bachelor’s degree in Human Resources or a related field with 3-5 years of HR experience.
• Proven working experience in a shipping company is required.
• Strong knowledge of HR-related laws and regulations.
• Prior experience in administrative functions is a plus.
• A proactive and hands-on problem-solver who is adaptable to varied, complex situations.
• Excellent organizational, communication, and interpersonal skills.
• Proficiency in HRIS systems and advanced MS Office skills (Excel, Word, PowerPoint).
• Experience in developing and implementing HR and administrative policies.
• Ability to work independently as well as collaboratively in a team-oriented environment

How to apply:

Submit your application by emailing a detailed copy of your updated CV in MS Word Format to Edgal Neo by clicking the "Apply Now" or contact Edgal at 8233 4883 or [email protected] for a confidential discussion.

Job Description

1. Recruitment and Talent Management

• Oversee the end-to-end recruitment process, including job postings, candidate screening, interviewing, and onboarding for new hires.
• Develop strategies for talent acquisition and retention to ensure the organization attracts and retains high-quality talent.
• Implement workforce planning and succession planning initiatives to build a strong internal talent pipeline.

2. Employee Relations

• Act as a trusted advisor to employees and management on HR policies, benefits, and employee relations matters.
• Proactively address and resolve employee issues and workplace conflicts, promoting a positive work environment.
• Lead employee engagement initiatives and foster a supportive workplace culture in alignment with the bank’s values.

3. Performance Management

• Manage the performance management process, facilitating goal-setting, appraisals, and development plans for staff.
• Identify training and development needs through performance assessments and collaborate with managers to implement development plans.

4. HR Administration and Operations

• Maintain accurate HR records, ensuring data privacy and compliance with data protection regulations.
• Oversee the processing of HR documentation, including employment contracts, job changes, and terminations.
• Continuously improve HR processes to enhance efficiency and service delivery to employees.

5. Compliance and Policy Development

• Ensure compliance with labour laws, banking regulations, and company policies, keeping up to date with relevant employment legislation.
• Develop, implement, and regularly review HR policies and procedures, promoting consistency and compliance throughout the organization.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Manage employee benefits programs, including health insurance, retirement plans, and other perks.
• Conduct market research and benchmarking to ensure competitive compensation and benefits packages.
• Address employee inquiries regarding benefits and manage the annual benefits enrollment process.

7. Leadership and Team Development

• Provide leadership to the HR team, guiding and mentoring junior HR staff members to build their capabilities.
• Foster a collaborative and high-performing HR team environment, focusing on continuous improvement and professional growth.

Job Requirement

1. Minimum of 10 years of HR experience, with at least 3 years in a managerial role, preferably within banking or financial services.
2. Proven expertise in talent acquisition, employee relations, performance management, and compliance within a highly regulated environment.
3. Strong knowledge of labour laws, HR policies, and best practices within the banking sector.
4. Excellent communication, interpersonal, and leadership skills to build trust with employees and management.
5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.
6. Demonstrated ability to handle confidential information with discretion and uphold a high standard of professionalism.
7. Proficiency in HR systems and data analytics, with strong Microsoft Office skills

Key Responsibilities:

• Manage the end-to-end recruitment process, including job postings, resume screening, interviewing, and candidate selection.
• Develop and implement effective recruitment strategies to attract qualified candidates.
• Build and maintain relationships with candidates, hiring managers, and external recruiting partners.
• Collaborate with hiring managers to understand their staffing needs and create job descriptions that accurately reflect requirements.
• Utilize various sourcing techniques, including social media, job boards, networking events, and employee referrals, to identify potential candidates.
• Conduct phone and in-person interviews to assess candidates' qualifications, skills, and cultural fit.
• Coordinate and schedule interviews with hiring managers and candidates.
• Provide regular updates to hiring managers on the status of open positions and candidate pipelines.
• Assist with other HR-related tasks and projects as needed.

Reports To: GM, Human Resources

Job Summary:
The HR Manager Overseas Portfolio is responsible for managing and supporting local proximity HR operations across international locations.

Key Responsibilities:

1. Strategic HR Planning:

• Develop and implement HR strategies tailored to the needs of overseas operations.
• Collaborate with leadership to align global HR practices with corporate objectives.
• Identify workforce trends and address skill gaps in international locations.

2. Talent Acquisition & Management:

• Develop and execute a comprehensive talent acquisition strategy to meet current and future workforce needs.
• Align hiring practices with organizational goals, diversity and inclusion initiatives, and market trends.
• Monitor workforce planning in collaboration with department heads to address talent needs proactively.
• Strengthen the organizations employer brand to attract high-quality talent.

3. Compliance & Legal Frameworks:

• Ensure compliance with labour laws, tax regulations, and employment policies in each operating region.
• Maintain up-to-date knowledge of international HR regulations and mitigate risks.
• Develop and monitor contracts, visas, and work permits for expatriates and international employees.

4. Employee Engagement & Diversity:

• Foster a culture of inclusion, respect, and collaboration across culturally diverse teams.
• Ensure employee engagement programs, conflict resolution and mediation services are tailored to local preferences.

5. Performance Management & Training:

• Roll out performance management systems suitable for international locations.
• Identify and address training needs to enhance employee skillsets.

6. Compensation & Benefits Administration:

• Manage competitive compensation and benefits packages tailored to local markets.
• Collaborate with external consultants to benchmark salaries and incentives.
• Ensure equity in pay structures in the local regions.

7. Expatriate & Mobility Management:

• Manage international assignments, including relocation, housing, and cultural assimilation.
• Provide ongoing support for expatriates and their families.

8. HR Data & Reporting:

• Maintain and analyze HR metrics to assess workforce trends in international locations.
• Prepare periodic reports for leadership, highlighting key HR insights and risks.

Qualifications:

Education:

• Bachelors degree in Human Resources or a related field (Masters preferred).

Experience:

• Minimum 5-7 years of HR experience, with at least 2-3 years managing international or cross-border portfolios.
• Familiarity with global HR systems and practices.

Skills & Competencies:

• Must be able to travel extensively and stay in the designated local operation for at least 2 months per trip.
• Strong understanding of international labour laws and compliance.
• Exceptional cross-cultural communication and interpersonal skills.
• Ability to manage multiple stakeholders across different time zones.
• Proficiency in HRIS and talent management software.
• Strategic mindset with problem-solving abilities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

About SCCFSC

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

Our Approach

Taking an inclusive approach, we leverage on the community to activate mutual help through social connections and inclusiveness with the aim of empowering the low-income and vulnerable families while developing the full potential of the next generation for transformative change.

About the role of HR Manager

We seek a dynamic capable individual with well-rounded experience in Human Resource field who can independently manage the entire spectrum of HR from attraction-retention-motivation-development.

The HR Manager is responsible for preparing the annual budget, overseeing payroll and other HR related operational duties, maintaining HR records, and analyzing data to support informed decision-making. In this role, you will be partnering with internal stakeholders in key initiatives, in support of building and strengthening our people agenda to achieve our organisation’s goal of transforming lives in SCC. This lead role also provides strategic HR management of wellness, employee engagement and people development initiatives, policies and practices and insights to the board and senior leadership team. This dynamic and adaptable individual to also have sound knowledge of HR legal matters in compliance to communicate across all levels of the organisation. Resilient and resourceful and seeks collaboration for the best outcome for team and organisation.

Key Responsibilities:

1. Recruitment & Onboarding

• Oversee workflow processes and procedures of recruitment
• Plans and conduct new employee on-boarding to foster positive attitude toward organisation goals.
• Update job requirements and job descriptions for all positions.

2. Compensation & Benefits & Payroll

• Develop and recommend for implementation of compensation plan
• Administer benefits plans
• Manage Annual Increment and Variable Compensation process
• Oversee payroll process including AI/VC and AWS

3. Talent Management

• Lead and administers performance review programme, integrating AI/VC within appraisal cycle to support personal development and merit-based compensation system to ensure effectiveness, compliance, and equity within organisation.
• Work on talent identification and development of career progression and succession planning
• Work on competency building to increase capacity and effectiveness of workforce

4. Employee Welfare & Engagement

• Prepare employee’s resignation notice and related documentation, and conducts exit interviews to determine reasons behind resignation
• Advise appropriate resolution of employee relations matters, and ensure activities meet with and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies, and general duty of care.
• Communicate and explain the organisation’s policies to employees.
• Ensure general insurance coverage for the employee and offices.
• Coordinate with insurance providers to assess coverage options and claim process.
• Develop employee engagement strategies and plan staff welfare activities

5. Training and Development

• Administer and maintaining training and development needs that fits the organisation goals and employee personal development objectives.
• Liaise with department heads to understand all necessary aspects and needs of staff training and development, and to ensure they are fully informed of staff training and development objectives, purposes and achievements

6. Policy, Compliance & Audit

• Develop and administer policies, procedures and programmes to ensure alignment of organisation mission and competitiveness.
• Keep abreast of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are complying.
• Act as the primary point of contact for external auditors during HR audits, ensuring all necessary documentation and information are prepared and accessible.
• Collaborate with external auditors to address any findings and recommendations, ensuring that HR practices align with regulatory requirements and organizational policies.
• Track and implement corrective actions based on audit outcomes to enhance HR processes and compliance.

7. Shared Services Approach

• Establish and manage HR Shared Services to ensure alignment with organisation’s initiatives and objectives [=DREAMS (Singapore) Limited]

8. Budget and Financial Oversight

• Prepare and manage annual HR Budget, align financial resources with organizational and HR strategic goals.

9. Board and Senior Leadership Engagement

• Prepare HR presentations, reports and updates for participation and meetings with HR Committee (BOD) and Senior Leadership Team to provide strategic HR insights and contribution to organisational planning.
• Lead and to support Senior Management to conduct HR Committee periodic meetings and work with stakeholders (e.g. Board & HRC subcommittee members)

Requirements:

• Degree in Business with major in Human Resource
• Minimum of 3 years of managerial experience, including HR supervisory responsibilities
• Good spoken and written English.
• Strong interpersonal and communication skills, and ability to interact effectively at all levels
• Good planning and prioritisation skills.
• Able to work independently but in a team environment.
• Meticulous, proactive, resourceful and self-driven with positive mind-set.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Role: HR Manager (Asia-Pac)

About Hakluyt

Hakluyt advises leaders of the world’s largest companies and investment firms on the opportunities and risks facing their businesses. Over the last 25 years, our clients have

turned to us for the judgement and insight we provide on their most important and sensitive commercial issues.

Our advice is delivered by our in-house team of around 100 experienced professionals, and informed by high-quality conversations held by well-connected individuals. Our global

connectivity is unique in its scale, reach and seniority, and allows us to access the thinking of relevant stakeholders without revealing our clients’ interests. Few other business models depend on human relationships as much as ours: this, above all, is what makes us different.

We hold ourselves to exacting ethical standards, and we take on work only once we are

confident that we can provide value. As owners of our firm, we are discerning about whom we work for and with. This approach to doing business has helped us build a blue-chip client base that includes many of the world’s most prestigious companies, most successful private equity and infrastructure funds, and most reputable institutional investors. Our clients value our discretion and independence of thought. We work across every industry sector, and all over the world.

Our Singapore office/shophouse is located in the heart of Tanjong Pagar. We are a people business and we like to host events to bring together our friends and business contacts. From intimate and exclusive dinners, to fun fabulous drinks parties – the common theme is that we bring together the most interesting and impressive people in our network.

What we are looking for

Job title: HR Manager (Asia-Pac)

Contract term: Fixed Term Contract (7 months)

Location: Singapore

Job Description

Women’s health and family forming benefits

o Lead on Maven Clinic benefit and Employee Membership Support

HR projects

o Regional project support and/or lead.

Recruitment

o Overall responsibility to ensure regional recruitment runs efficiently, working

with the HR coordinator.

On-boarding

o Oversight to ensure joiners are properly processed/inducted.

o Ensuring the HR coordinator is supported in their efforts where needed.

Off-boarding

o Lead support on all regional terminations, working closely with Head of HR

and General Counsel.

o Overall responsibility to ensure leavers are properly closed off, working with

the HR coordinator.

Learning and development

o Regional support for head of L&TD where required.

Compensation

o Regional payroll inputting and overall responsibility for correct HR input into

the payroll team.

o Regional lead for support team salary benchmarking.

Benefits

o Regional expert in benefits plans – main point of contact for escalation issues.

o Regional renewal of benefits plans.

Employee relations

o Building up relationships and checking in with colleagues locally through HR

team partnering model.

o Conflict management and resolution support.

Legal and policies

o In conjunction with the EMEA HR manager and legal, assist with the review

and maintenance/compliance with local HR policies and procedures.

o Regular reviews of relevant employment law and local HR compliance.

Other

o Back up support to HR managers in other regions.

Global mobility

o Regional responsibility for successful moves.

Package and other details

The role comes with a well-rounded benefits package, including 25 days holiday, generous family leave policies, private health cover.

Key Responsibilities

• Work on ERP harmonization and migration to the latest S4 HANA.
• Hands-on experience with trouble shooting data replication issues between SuccessFactors to S/4 HANA or ECC.
• Ensuring data harmonization and synchronization between systems.
• Drive discussions with users to align on requirements and suggest design improvements.
• Prepare project plans including migration risk, milestones, quality and business sign-off details.
• Conduct end user training and support.
• Documentation and development of user guide.
• Analyze and troubleshoot on S4 HANA related Payroll, Time & Attendance / Overtime Management system.
• Manage the role base security and governance of SuccessFactors.

Requirements

• At least 7 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.
• Hands-on experience in migration, design and configuration with at least 3 S4 HANA/ECC HCM implementation experience cycles – Personnel & Organization Management, Singapore Payroll, Time & Attendance / Overtime Management.
• Strong understanding of implementation strategy and integration approaches including SAP Integration Suite
• Good project management and delivery skills
• Good communication and stakeholder management skills
• Ability to analyze and propose solutions to business requirements & issues
• Experience in data analytics and/or visualization (e.g. using SAP Analytics Cloud, Stories, Tableau, Microsoft Power BI etc.) will be added advantages.
• Familiar with S/4 HANA LSMW, ABAP, PFCG.
• Know how in SuccessFactors will be an added advantage.

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

HR Manager (Overseas Portfolio)

Reports To: GM, Human Resources

Job Summary:

The HR Manager Overseas Portfolio is responsible for managing and supporting local proximity HR operations across international locations.

Key Responsibilities:

1. Strategic HR Planning:

• Develop and implement HR strategies tailored to the needs of overseas operations.
• Collaborate with leadership to align global HR practices with corporate objectives.
• Identify workforce trends and address skill gaps in international locations.

2. Talent Acquisition & Management:

• Develop and execute a comprehensive talent acquisition strategy to meet current and future workforce needs.
• Align hiring practices with organizational goals, diversity and inclusion initiatives, and market trends.
• Monitor workforce planning in collaboration with department heads to address talent needs proactively.
• Strengthen the organizations employer brand to attract high-quality talent.

3. Compliance & Legal Frameworks:

• Ensure compliance with labour laws, tax regulations, and employment policies in each operating region.
• Maintain up-to-date knowledge of international HR regulations and mitigate risks.
• Develop and monitor contracts, visas, and work permits for expatriates and international employees.

4. Employee Engagement & Diversity:

• Foster a culture of inclusion, respect, and collaboration across culturally diverse teams.
• Ensure employee engagement programs, conflict resolution and mediation services are tailored to local preferences.

5. Performance Management & Training:

• Roll out performance management systems suitable for international locations.
• Identify and address training needs to enhance employee skillsets.

6. Compensation & Benefits Administration:

• Manage competitive compensation and benefits packages tailored to local markets.
• Collaborate with external consultants to benchmark salaries and incentives.
• Ensure equity in pay structures in the local regions.

7. Expatriate & Mobility Management:

• Manage international assignments, including relocation, housing, and cultural assimilation.
• Provide ongoing support for expatriates and their families.

8. HR Data & Reporting:

• Maintain and analyze HR metrics to assess workforce trends in international locations.
• Prepare periodic reports for leadership, highlighting key HR insights and risks.

Qualifications:

Education:

Bachelors degree in Human Resources or a related field (Masters preferred).

Experience:

• Minimum 5-7 years of HR experience, with at least 2-3 years managing international or cross-border portfolios.
• Familiarity with global HR systems and practices.

Skills & Competencies:

• Must be able to travel extensively and stay in the designated local operation for at least 2 months per trip.
• Strong understanding of international labour laws and compliance.
• Exceptional cross-cultural communication and interpersonal skills.
• Ability to manage multiple stakeholders across different time zones.
• Proficiency in HRIS and talent management software.
• Strategic mindset with problem-solving abilities.

Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

• HRBP and Generalist working across all regions with Country Heads
• Global Company, good staff benefits
• Professional firm

As an Assistant HR Manager, you will play a crucial role in supporting the day-to-day operational activities of the international business while also providing essential HR functions. Your primary goal will be to ensure smooth operations, maintain process efficiency, and contribute to the overall success of the department. You will work closely with executive management and team to execute operational plans, meet organizational objectives, and support HR initiatives.

Responsibilities:

• Liaise with payroll partners to process monthly payroll and verify payroll accuracy.
• Handle Regional Recruitment and process work visa applications.
• Prepare HR letters, including employment letters, confirmation letters, bonus letters, and annual review documents.
• Manage staff onboarding and offboarding processes, ensuring updates are made accurately.
• Assist in preparing operational reports, presentations, and necessary documentation.
• Support the team in managing relationships with key stakeholders and identify process improvement initiatives.

Requirements

• Bachelor’s degree in business administration/human resources or a related field, those with a master’s degree will have a definite advantage.
• Proven experience in international business operations REQUIRED.
• Demonstrated ability to develop and implement operational projects.
• Excellent project management skills with an analytical mindset.
• Exceptional communication and interpersonal skills.
• You must have international experience.
• As you will be dealing with multiple China offices fluent Mandarin is REQUIRED.
• Minimum 5 years of relevant experience with at least 1-2 years in a management position REQUIRED.

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

HR practices align with business goals, and overseeing various HR functions to create a productive, compliant, and positive work environment. The role involves both strategic and operational responsibilities, including talent management, employee relations, performance management, and organizational development.

· Oversee the recruitment process to ensure the company attracts and hires qualified candidates.

· Act as a point of contact for employees regarding workplace concerns, complaints, or conflicts.

· Oversee the development and implementation of performance management systems.

· Facilitate leadership development and career progression programs to ensure continuous employee growth.

· Administer employee compensation programs, including salary structure, bonuses, and incentives.

· Ensure that HR policies and practices comply with local, state, and federal labor laws and regulations.

· Develop and implement strategies to foster employee engagement, satisfaction, and retention.

· Conduct surveys and gather feedback to measure employee morale and organizational culture.

· Develop initiatives that recognize employee achievements and promote a positive work-life balance.

Requirements:

· 5-7 years of experience in human resources, with at least 2 – 3 years in a management or leadership role.

· A bachelor’s degree in Human Resources, Business Administration, or a related field is generally required.

· Strong understanding of labor laws, employee rights, and HR compliance regulations.

· Ability to mediate conflicts, handle sensitive issues, and provide practical solutions.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will drive recruitment activities for Agency Division and provide guidance to Agency Leaders. As part of this dynamic role, you will report to the Recruitment Cluster Head and work closely with Agency Division to drive growth in the agency force, bringing in quality and productive Financial Consultants. You will also be responsible for the selection and development of quality Financial Consultants, through a systematic onboarding process to inculcate them with best practice behaviours.

Job Profile Summary:

In this role, you will drive recruitment activities for Agency Division and provide guidance to Agency Leaders. As part of this dynamic role, you will report to the Recruitment Cluster Head and work closely with Agency Division to drive growth in the agency force, bringing in quality and productive Financial Consultants. You will also be responsible for the selection and development of quality Financial Consultants, through a systematic onboarding process to inculcate them with best practice behaviours.

Job Description:

• Drive manpower growth through identified key performance indicators.
• Provide guidance, support and direction to Agency Leaders to achieve monthly and yearly targets in line with the company’s plan in areas of recruitment and retention, and to ensure alignment with the company’s strategies.
• Identify and lead recruitment related projects/initiatives that support Agency Division in driving manpower growth.
• Work closely with Agency Leaders in identifying quality Financial Consultants through the use of selection tools and other qualitative assessment techniques including interviews.
• Oversee the systematic onboarding of new Financial Consultants through various company initiatives to develop the right foundation and positive behaviours.
• Set and track the expected standards for new Financial Consultants, and ensure that they adhere to these standards in order to build longevity in the career.
• Identify and encourage Financial Consultants who aspire to progress towards a career in agency management.

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• Minimum 3 years of relevant experience with Distribution Management or recruitment activities

Education:

• Degree in business or related fields of study

Language:

• Strong command of the English language

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Description

• To lead and direct the Human Resources (HR) department.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversee and manage a performance appraisal system that drives high performance.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other ad-hoc duties.

Job Requirement

• Only Singaporeans may apply.
• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of three years of human resource management experience is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.